AT&T SynJ SB67108 User Manual

User’s manual
SynJ SB67108 DECT 6.0 expansion handset for use with AT&T model SynJ SB67138/SB67158SB67138/SB67158
Getting started
on your purchase of this AT&T product. Before using this AT&T product, please read Important safety information on pages 69-71 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at
www.telephones.att.com
or call
1 (888) 915-2007
.
In Canada, dial
1 (866) 288-4268
.
This telephone meets the California Energy Commission regulations for energy consumption. Your telephone is set up to comply with the energy-conserving standards right out of the box. No further action is necessary.
Model number: SynJ® SB67108 Type: DECT 6.0 expansion handset
Serial number: Purchase date: Place of purchase:
Both the model and serial number of your AT&T product can be found on the bottom of the charger.
Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.
© 2009-2014 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. SynJ® is a trademark of Advanced American Telephones.
Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.
User's manual
Parts checklist
Belt clip for
cordless handset
Battery
compartment
cover
Battery for cordless
handset
Charger for cordless
handset with power
adapter installed
Cordless handset
Check to make sure the telephone package includes the following items:
Quick start guide
User’s manual
SynJ SB67108 DECT 6.0 expansion handset for use with AT&T model SynJ SB67138/SB67158
Quick start guide
SynJ SB67108 DECT 6.0 expansion handset for use with AT&T model SynJ SB67138/SB67158
User’s manual
SynJ SB67108 DECT 6.0 expansion handset for use with AT&T model SynJ SB67138/SB67158
Table of contents
Getting started
Quick reference guide ....................1
Installation .............................................3
Charger installation .......................... 4
Handset battery installation
and charging .........................................5
Low battery indicator .................. 7
Add and register handsets ............8
To register a handset to your
SynJ SB67138/SB67158
telephone base .............................. 8
Deregister handsets ..................... 10
Belt clip and optional headset ...11
Handset setup ................................... 12
Menu settings ...............................12
Ringer volume ..............................12
Ringer tone ....................................13
LCD contrast ..................................13
Key tone ..........................................14
Auto key lock ................................14
Language ........................................15
Line selection ................................16
Change handset name .............16
Hold reminder ...............................17
Call alert tone ..............................17
Speed dial .......................................18
Customer support .......................18
Screen icons, indicator tones
and lights ........................................19
Mailbox setup .................................... 20
Handset mailbox overview .....20
Fast answer mode on or off ...20 Set access code (remote
access code) and mailbox
security ............................................20
Notify alert .....................................21
Announcement setup ...............23
Handset operation
Handset basic operation ............. 24
Making a call .................................24
On hook dialing (predialing) ...24
Using the speakerphone .........24
Calling a speed dial number ...25
Answering a call ..........................25
Ringer volume ..............................25
Temporary ringer silencing ....26
Auto off ............................................26
Lock keypad ...................................26
Last number redialing ...............27
Options while on calls .................. 28
Volume control .............................28
Call waiting ....................................28
Call privacy ....................................28
Recording a call ...........................29
Mute ...................................................30
Hold ...................................................31
Switching between lines .........31
Join a call in progress ..............32
Chain dialing .................................32
Three-way conference calls ...33
COVM .................................................... 35
COVM (central office
voicemail) .......................................35
Intercom .............................................. 36
Make an intercom call ..............36
Answer an incoming call
during an intercom call ..........37
Answer an intercom call .........37
End an intercom call .................37
Call transfer using intercom ...... 38
Push to talk (PTT) intercom ....... 39
PTT call to a single device .....39
PTT call to all devices ..............40
Answer a PTT call .......................40
Convert PTT call to
intercom call .................................41
End PTT call ...................................41
Directory
About the directory ........................ 42
Capacity ...........................................42
Exit the directory .........................42
Create directory entries ............... 43
Create and store a directory
entry ...............................................43
Store a pause in a directory
number .............................................44
Store a flash in a directory
number .............................................45
Review directory .............................. 46
Review directory entries ..........46
Search directory............................... 47
Search by name ...........................47
Dial, delete or edit entries ......... 48
Display dial .....................................48
Delete an entry ............................48
Delete all entries.........................48
Edit an entry ..................................48
Caller ID
About caller ID (call log) ............. 49
Information about caller ID
with call waiting ..........................49
Caller ID history ............................... 50
How caller ID history
(call log) works ............................50
Caller ID operation ......................... 52
Memory match .............................52
Missed (new) calls indicator ...52
Review caller ID history ...........53
Make a call log entry ready
to dial ...............................................53
Dial a call log entry ...................54
Delete entries ...............................54
Save a call log entry to the
directory ..........................................55
Reasons for missing caller ID
information ......................................... 56
Answering system
Handset voicemail box
(answering system) ......................... 57
Answering system and
voicemail.............................................. 57
Setting your system to
automatically answer calls ......... 58
Record announcement .............58
Answering system capacity ...59
Voice prompts ...............................59
New message indication .........59
Turn alert on or off ....................60
Message playback ........................... 60
Options during playback .........61
Delete all old messages ..........62
Recording and delivering
memos .................................................. 63
Remote access ................................. 64
Appendix
Handset display screen
messages ............................................. 66
Maintenance ...................................... 68
Important safety information .... 69
For C-UL compliance ..................... 72
Mesures de sécurité
importantes ...................................72
FCC part 68 and ACTA ................. 75
FCC part 15 ........................................ 77
California Energy Commission
battery charging testing
instructions ......................................... 78
Limited warranty ............................. 79
Technical specifications ............... 82
Troubleshooting ............................... 83
Index
Index ...................................................... 93
1
Quick reference guide
/SPKR
Press to turn on the handset speakerphone (page 24). Press again to turn off.
Softkeys
Press to select an item displayed above the key.
L 1-L 4 keys
Press to make or answer a call on the desired line (pages 24-25).
PHONE/FLASH
Press to make or answer a call (pages 24-25). During a call, press to answer an incoming call when you receive a call waiting alert (page 28).
(star key)
Press and hold to lock the keypad (page 26).
Press and hold again to unlock the keypad.
MUTE
During a call, press to mute the microphone (page 30).
During an incoming call, press to mute the ringer (page 26) .
MENU/ENTER
Press to enter menus. While in the menus, press to select an item or save an entry or
setting.
HOLD
Press to place an outside call on hold (page 31).
Getting started
( DIR)
Directory
Caller ID
(CID )
(Right)(Left)
REDIAL/PAUSE
Press repeatedly to view the last 10 numbers dialed (page 27).
While entering numbers, press to insert a dialing pause (page 44).
INT
Press to begin an intercom call or to transfer a call (pages 36-38).
Navigation key (Navkey)
While in menus, press DIR or CID to scroll through the menus, highlight items or to change settings. Press to return to the previous menu.
While entering names or numbers, press or to move the cursor to the left or right.
OFF/CLEAR
During a call, press to hang up (page 24).
While using menus, press to cancel an operation, exit the menu display, or return to idle mode.
While in editing mode, press to delete a character.
DIR/CID
When in idle mode, press
DIR to display directory entries, or press CID to display the caller ID information (page 53).
2
Getting started
Quick reference guide
VOLUME
During a call, press to adjust the listening volume (page 28).
During message playback, press to adjust the playback volume (page 61).
PTT (push-to-talk)
Press and release, then press
DIR or CID to select an extension. Press and hold to broadcast your voice to that extension or to the base (page 39).
Press and hold to broadcast your voice to all extensions (page 40).
Main menu
The > symbol highlights a menu item.
Main menu
Directory (page 42) Call log (page 49) Ringer setting (page 12) Mailbox setup (page 20) Handset setup (page 12) COVM (central office voicemail, page 35) Speed dial setup (page 18) Customer support (page 18)
Menu
>Directory
Call log
Ringer setting
Mailbox setup
Back
Using menus
Press MENU/ENTER to show the first menu item, Directory.
Press DIR or CID to scroll through menu items.
Press MENU/ENTER to select or save changes to a highlighted menu item.
Press OFF/CLEAR to cancel an operation, exit the menu display, or return to idle mode.
Press the Back softkey or to back up to the previous menu.
3
Getting started
Installation
If you subscribe to high-speed Internet service (DSL - digital subscriber- digital subscriber
line) through your telephone line, you must install a DSL filter between) through your telephone line, you must install a DSL filter between
the telephone line cord and the telephone wall jack. The filter
prevents noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about
DSL filters.
Your product may be shipped with a protective sticker covering the
handset display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (888) 915-2007.
In Canada, dial 1 (866) 288-4268.
Avoid placing the handset and charger too close to:
• Communication devices such as: television sets, VCRs, or other cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of a washing machine or work bench.
4
Getting started
IMPORTANT INFORMATION
Use only the power adapter supplied with this product. To order a replacement adapter supplied with this product. To order a replacementsupplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com, or call
1 (888) 915-2007. In Canada, dial 1 (866) 288-4268.
The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
Charger installation
Plug the power adapter
into an electrical outlet not controlled by a wall switch.
5
Getting started
Handset battery installation and charging
Install the battery, as shown on the next page. Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the charger to charge the battery. For best performance, keep the handset in the charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 82 for battery operating times.
If the screen is blank, you need to charge the handset without interruption for at least 10 minutes to give the handset enough charge to use the telephone for a short time. The screen flashes Low battery until you have charged the battery without interruption for at least one hour. The following table summarizes the battery charge indicators and actions to take.
Battery indicators Battery status Action
The screen is blank. Battery has no
charge and the handset cannot be used.
Charge without interruption for at least 10 minutes. The screen shows Charging.
The screen shows Low battery.
flashes, and the
handset beeps.
Battery has enough charge to be used for a short time.
Charge without interruption at least one hour.
The screen shows Charge completed.
Battery is fully charged.
To keep the battery charged, place it in the charger when not in use.
NOTE: In low battery mode, you hear four short beeps per minute.
6
Getting started
Handset battery installation and charging
Step 1
Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up, as indicated.
Step 2
Align the cover flat against the battery compartment, then slide it upwards.
Step 3
To lock the battery compartment, turn the latch clockwise until it points to the lock icon , as shown below.
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7
Getting started
IMPORTANT INFORMATION
Use only the supplied rechargeable battery or replacement battery (model 27910). To order, visit our website at www.telephones.att.com or call
1 (888) 915-2007. In Canada, dial 1 (866) 288-4268.
If you do not use the handset for a long time, disconnect and remove the battery to prevent possible leakage.
To charge the handset, place it in the charger. The CHARGE light is on when the handset is charging.
Low battery indicator
Return the handset to the charger to recharge when the handset screen displays Low battery.
Handset battery installation and charging
Step 4
To open the battery compartment for battery replacement, turn the latch counter-clockwise until it reaches the horizontal position, as shown to the right. Slide the battery compartment cover downwards. Lift out the old battery and disconnect it from the handset. Follow the instructions on pages 6-7 to install and charge the new battery.
1:Handset 1
Low battery
CHARGE
light
8
Getting started
Add and register handsets
The handset provided with your SynJ SB67138/SB67158 is already registered as Handset 1. Additional handsets are assigned numbers in the order they are registered (Handset 2 to Handset 10). You can register a maximum of 10 handsets.
You can add new handsets (SynJ SB67108, sold separately) to the SynJ SB67138/SB67158 at any time, but each new handset must be registered with the telephone base before use. Each handset must be registered separately.
If the handset does not have enough power to proceed with the registration, you need to charge the new handset for at least five minutes (see page 7). Start registration when the handset screen shows Press MENU on BS, sel Registration & sel
Register HS. Then put HS in cradle.
To register a handset to your SynJ SB67138/SB67158 telephone base
1. Make sure the handset is out of the charger and the screen shows Press MENU on BS, sel Registration & sel Register HS. Then put HS in cradle. before you begin registration.
2. On the telephone base, press MENU/ENTER.
3. Scroll down to Registration and press MENU/ENTER.
4. Press MENU/ENTER again to select Register HS. The telephone base screen shows
Registering new device...
5. Place the unregistered handset into the charger. The handset beeps once and begins registering to the telephone base. It takes up to 60 seconds to complete the registration. There is a beep sound when the registration is successful. The telephone base shows Handset registered and then the handset shows X:Handset X (X represents the handset number [1-0]; Handset X represents the handset name).
Press MENU on BS, sel Registration & sel Register HS. Then put HS in cradle.
COVM Speed dial setup Customer support Registration
>
Register HS Deregistration
>
Registering new device...
Handset registered
9
Getting started
Add and register handsets
6. Place the unregistered handset into the charger. The handset beeps once and begins registering to the telephone base. It takes up toIt takes up to 60 seconds to complete the registration. There is a beep sound when the registration is successful. The telephone base shows Handset registered and then the handset shows X:Handset X (X represents the handset number [1-0]; Handset X represents the handset name).
NOTES:
If the registration is not successful, the telephone base screen displays Registration failed with an error tone. To reset the handset, remove the handset from the cradle. Try the registration process again.
Please make sure to remove all unregistered system handsets or cordless headsets from the chargers before registering a new handset.
2:Handset 2
Set date & time Charging
10
Getting started
Deregister handsets
You may need to deregister your handsets if you already have ten registered devices and need to replace a handset, or if you wish to change the assigned numbers of your registered handsets.
You must first deregister the desired device(s), and then register the handset(s) that you wish to use, one at a time.
Please read carefully through all the instructions in this section before beginning the deregistration process.
This process deregisters the selected extension registered to the telephone base. Please make sure the telephone system is not in use before deregistration.
On the telephone base, press MENU/ENTER. Scroll down to Registration and press MENU/ENTER. Scroll down to Deregistration and press
MENU/ENTER.
The telephone base screen shows Deregister:. Scroll to choose the desired handset, then press
MENU/ENTER.
The screen shows Deregister Handset X? <=No =>Yes (Handset X represents the handset name). Press REP to exit or press SKIP to continue the deregistration.
The telephone base screen shows Deregistering. It takes up to 10 seconds to complete the deregistration. The screen shows Handset X deregistered and the telephone base beeps when deregistration is successful.
NOTES:
If the deregistration process is not successful, you might need to reset the system and try again. To reset: pick up the handset and press PHONE/FLASH, then press OFF/CLEAR and place the handset back into the charger. You can also reset the telephone base by unplugging the power from the telephone base and plugging it back in.
To register a cordless handset again, see pages 8-9.
1.
2.
3.
4.
5.
6.
Deregister Handset 1?
<=No =>Yes
Deregistering
Handset 1 deregistered
Register HS Deregistration
>
Deregister: >Handset 1 Deskset 2 All
11
Getting started
Belt clip and optional headset
Install the belt clip, if desired.
Snap the belt clip into notches on both sides of the handset.
To release the belt clip, pull and unlock one flap from its notch first before detaching the whole belt clip from the handset.
To use an AT&T 2.5 mm headset, plug it into the jack on the side of the handset, as shown below.
Plug the 2.5 mm headset into the jack on the side of the handset (beneath the small rubber flap).
12
Getting started
Handset setup
Menu settings
You can use the menus to change the handset settings.
Press MENU/ENTER when in idle mode (when the phone is not in use) to enter the main menu.
Press DIR oror CID to scroll to the feature to be changed. Theto scroll to the feature to be changed. The > symbol indicates the selected menu item.
Press MENU/ENTER to select the menu item. Press OFF/CLEAR to exit setup without making changes.
NOTE: Press OFF/CLEAR to cancel an operation, exit the menu display, or return to idle mode.
Ringer volume
You can set the ringer volume level (1-3), or turn the ringer off. When the ringer is off, appears on the handset screen.
When the handset is idle, press MENU/ENTER. Press DIR or CID to scroll to Ringer setting. Press MENU/ENTER twice to select Ringer volume. Press DIR or CID to adjust the ringer volume. Press MENU/ENTER to save the setting and return
to the previous menu. There is a confirmation tone. To exit without making changes, press
OFF/CLEAR.
NOTE: The ringer volume also determines the ringer volume for intercom calls (page 36). If the handset ringer volume is set to off, that handset is silenced for all incoming calls.
1.
2.
3.
4.
1.
2.
3.
4.
5.
Back
Ringer volume
>Ringer volume
Ringer tone
Back
13
Getting started
Handset setup
Ringer tone
You can choose one of seven ringer tones for incoming calls. YouYou can choose different ringer tones for different lines so you can easily identify which line is ringing.
When the handset is idle, press MENU/ENTER. Press DIR or CID to scroll to Ringer setting.
Press MENU/ENTER. Press DIR or CID to scroll to Ringer tone.
Press MENU/ENTER. Press or to select the desired line (L1, L2,
L3, L4). Press DIR or CID to select the desired
ringer tone. To move to another line, press or . Press MENU/ENTER to save the setting and return to the previous
menu. There is a confirmation tone. To exit without making changes, press OFF/CLEAR.
NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.
LCD contrast
You can adjust the screen contrast to one of six levels to optimizeoptimize readability in different lighting conditions.
When the handset is idle, press MENU/ENTER. Press DIR or CID to scroll to Handset setup. Press MENU/ENTER twice to select LCD contrast. Press DIR or CID to adjust the screen
contrast level. Press MENU/ENTER to save the setting and return
to the previous menu. There is a confirmation tone. To exit without making changes, press
OFF/CLEAR.
1.
2.
3.
4.
5.
6.
7.
1.
2.
3.
4.
5.
Ringer tone L1 L2 L3 L4 1 1 1 1
Back
1
Back
LCD contrast
Ringer volume
>Ringer tone
Back
>LCD contrast
Key tone
Auto key lock
Language
Back
14
Getting started
Handset setup
Key tone
Use this feature to turn the key tone on and off. The handset is factory set to beep with each key press. You can turn off this beep sound by turning the key tone off.
When the handset is idle, press MENU/ENTER. Press DIR or CID to scroll to Handset setup.
Press MENU/ENTER. Press DIR or CID to scroll to Key tone.
Press MENU/ENTER. Press DIR or CID to select On or Off. Press MENU/ENTER to save the setting and return
to the previous menu. There is a confirmation tone. To exit without making changes, press
OFF/CLEAR.
Auto key lock
You can use this feature to prevent accidental dialing while carrying the handset around. When auto key lock is on, the handset will lock the keypad automatically after 30 seconds in idle mode.
When the handset is idle, press MENU/ENTER. Press DIR or CID to scroll to Handset setup.
Press MENU/ENTER. Press DIR or CID to scroll to Auto key lock.
Press MENU/ENTER. Press DIR or CID to select Off or On. Press MENU/ENTER to save the setting and return to
the previous menu. There is a confirmation tone. To exit without making changes, press OFF/CLEAR.
NOTE: See page 26 for instructions on manually locking and unlocking the keypad.
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
Key tone
:Off
Back
LCD contrast >Key tone Auto key lock
Language
Back
Auto key lock
:Off
Back
LCD contrast
Key tone >Auto key lock
Language
Back
15
Getting started
Handset setup
Language
You can select the language used for all screen displays of this handset only.
When the handset is idle, press MENU/ENTER. Press DIR or CID to scroll to Handset setup.
Press MENU/ENTER. Press DIR or CID to scroll to Language.
Press MENU/ENTER. Press DIR or CID to select English, Español
or Français. Press MENU/ENTER to save the setting and return to
the previous menu. There is a confirmation tone. To exit without making changes, press OFF/CLEAR.
1.
2.
3.
4.
5.
Language
:English
Back
LCD contrast
Key tone Auto key lock >Language
Back
16
Getting started
Handset setup
Line selection
You can select the default telephone line to be used when you make outgoing calls. This handset comes factory set for Auto selectable line, which chooses the first available line for making a call. To select a particular line, choose Line 1, Line 2, Line 3 or Line 4.
When the handset is idle, press MENU/ENTER. Press DIR or CID to scroll to Handset setup.
Press MENU/ENTER. Press DIR or CID to scroll to Line selection.
Press MENU/ENTER. Press DIR or CID to select Auto, Line 1,
Line 2, Line 3 or Line 4. Press MENU/ENTER to save the setting and return
to the previous menu. There is a confirmation tone. To exit without making changes, press OFF/CLEAR.
Change handset name
You can create a handset name for each registered handset.
When the handset is idle, press MENU/ENTER. Press DIR or CID to scroll to Handset setup. Press MENU/ENTER. Press DIR or CID to scroll to Handset name. Press MENU/ENTER. Change the handset name when prompted.
Press or to move the cursor to the left or right. Use the dial pad to enter a name (up to 13
characters). Each time you press a key, a character on that key appears. Additional key presses produce other characters on that key. See the chart on page 44.
Press OFF/CLEAR to backspace and delete characters.
Press and hold OFF/CLEAR to delete all characters.
5. Press MENU/ENTER to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes,
press OFF/CLEAR.
1.
2.
3.
4.
5.
1.
2.
3.
4.
Line selection
:Auto
Back
Key tone Auto key lock Language
>Line selection
Back
Auto key lock Language Line selection
>Handset name
Back
Enter HS name: Handset 1
Back
17
Getting started
Handset setup
Hold reminder
When there is a call on hold for more than three minutes, the handset gives you a triple beep every 30 seconds. You can set its volume to one of the three levels or turn the hold reminder off.
When the handset is idle, press MENU/ENTER. Press DIR or CID to scroll to Handset setup.
Press MENU/ENTER. Press DIR or CID to scroll to Hold Reminder.
Press MENU/ENTER. Press DIR or CID to adjust the volume or turn
the setting off. Press MENU/ENTER to save the setting and return
to the previous menu. There is a confirmation tone. To exit without making changes, press OFF/CLEAR.
Call alert tone
When this feature is turned on, you will hear two short beeps when you are on a call on one line, and there is an incoming call on another line. You can turn this feature on or off.
When the handset is idle, press MENU/ENTER. Press DIR or CID to scroll to Handset setup.
Press MENU/ENTER. Press DIR or CID to scroll to Call alert tone.
Press MENU/ENTER. Press DIR or CID to select On or Off. Press MENU/ENTER to save the setting and return
to the previous menu. There is a confirmation tone. To exit without making changes, press OFF/CLEAR.
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Call alert tone
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Line selection Handset name Hold Reminder
>Call alert tone
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Hold Reminder
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Language Line selection Handset name
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Handset setup
Speed dial
The handset has 10 speed dial locations where you can store the phone numbers you wish to dial using two key presses. You can store up to 32 digits in each location.
Enter, edit or delete a speed dial number:
When the handset is idle, press MENU/ENTER. Press DIR or CID to scroll to
Speed dial setup. Press MENU/ENTER. Press DIR or CID to choose the desired speed
dial location, then press MENU/ENTER. Use the dial pad to enter or edit the telephone
number up to 32 digits. If you want to delete the entry, erase all the digits.
Press or to move the cursor to the left or right. Press OFF/CLEAR to backspace and delete digits. Press and hold OFF/CLEAR to delete all digits.
5. Press MENU/ENTER to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press OFF/CLEAR.
NOTES:
See page 25 for instructions on calling a speed dial number. The memory locations for speed dial and the directory are not the same, so setting
up speed dial numbers does not decrease your directory storage space.
Customer support
You can use this feature to view the AT&T website address.
When the handset is idle, press MENU/ENTER. Press DIR or CID to scroll to Customer support. Press MENU/ENTER. To exit, press OFF/CLEAR.
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Mailbox setup Handset setup COVM
>Speed dial setup
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>Speed dial 1
Speed dial 2 Speed dial 3 Speed dial 4
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Getting started
19
Getting started
Handset setup
Screen icons, indicator tones and lights
Indicator tones
On when line 1, line 2, line 3, or line 4 is in use. Flashes when line 1, line 2, line 3, or line 4 is put
on hold.
Handset battery status (animated display).
Ringer off - the handset ringer is off.
Message - new message in the handset mailbox.
-MUTE Microphone is muted.
-PRIV Call privacy is on.
COVM LX There are new voicemail messages from the
telephone service provider. (X is the telephone line number)
LineX The line is in use. (X is the telephone line number)
L1 L2 L3 L4
Four quick beeps Low battery warning.
Hold reminder tone (a triple beep)
The Hold reminder is active; a call has been on hold for more than three minutes.
Error tone (a triple beep)
You have reached the maximum or minimum of a setting. The directory or call log is empty.
Confirmation tone Command completed successfully.
Lights
Screen icons
Line1
COVM L1
-PRIV -MUTE
L1
Lighted dial pad
/SPKR
On when speakerphone is in use.
Display
20
Getting started
Mailbox setup
Handset mailbox overview
Each handset has its own mailbox which is different from the generalmailbox which is different from the general which is different from the general mailbox on the base. If you turn on the auto attendant on the base on the base. If you turn on the auto attendant on the base and fast answer mode on the handset, the caller is able to leave a message on the handset mailbox after two rings. If you do not turn onmailbox after two rings. If you do not turn on after two rings. If you do not turn on the fast answer mode on the handset, the answering system picks up the call after five rings and allows the caller to leave a message on the handset mailbox, call another extension, or call the operator. mailbox, call another extension, or call the operator., call another extension, or call the operator.
Fast answer mode on or off
You can set the number of times your extension rings before the auto attendant asks the caller to leave you a message or choose another extension. The number of rings can be 2 (On) or 5 (Off). The default is 5 rings.
When the handset is idle, press thepress the M.box softkey. Press DIR or CID to scroll to
Fast answer mode. Press MENU/ENTER. Press DIR or CID to select On or Off. Press MENU/ENTER to save the setting and return to the previous
menu. There is a confirmation tone. To exit without making changes, press OFF/CLEAR.
Set access code (remote access code) and mailbox security
You can enter a four-digit number (0000-9999) to allow remote access to your handset mailbox from any touch-tone telephone. Each handset has a different access code. Unless you change it, the access code is in numerical order for each handset (0001 for handset 1, 0002 for handset 2 and so on). To change the access code, you mustand so on). To change the access code, you must choose a four-digit number that is not used by any other registered handset or base (0000 by default).
This access code is also used for Mailbox security. If you enable Mailbox security, each time you access the handset mailbox, you must enter the access code. If you use this code for the remote access purpose only, disable Mailbox security.
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Anncemnt setup General mailbox
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Fast answer mode :On
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Getting started
Mailbox setup
When the handset is idle, press MENU/ENTER. Press DIR or CID to scroll to Mailbox setup.
3. Press MENU/ENTER twice to select Set access code.
4. Use the dial pad to enter a four-digit number. Press
OFF/CLEAR to backspace and delete a digit.
5. Press the Next softkey or MENU/ENTER to save the password and to select Mailbox security.
6. Press DIR or CID to select On or Off.
7. Press MENU/ENTER to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press
OFF/CLEAR.
NOTES:
The access code must have four digits. You will hear an error tone and the screen displays Please enter another if you
enter an access code that is already assigned.
Notify alert
Use this feature to receive notification calls to any phone number you set (such as a cellular phone or paging device) after a new message has been recorded to the handset mailbox. To receive notification calls, you must save the number you wish to be notified at to the handset, and then set the system to call this number after it finishes recording a message.
If the number called has caller ID service, there will be an indication of the notification call. When you receive a notification call, you hear about 15 seconds of silence; then the call is ended. There is no message sent and the call is only made once. If the call is not picked up within three rings, the handset cancels the call. You may not receive the call if the number you set is busy, not available or off during the call.
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Mailbox security :Off
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Set access code Notify alert
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Getting started
Mailbox setup
When the handset is idle, press MENU/ENTER.
2. Press DIR or CID to scroll to Mailbox setup. Press MENU/ENTER.
3. Press DIR or CID to scroll to Notify alert. Press MENU/ENTER.
Set alert number:
Press MENU/ENTER to select Alert call #.
2. Use the dial pad to enter the telephone number (up to 32 digits) you want to receive the notify alert.
Press or to move the cursor to the left or right. Press OFF/CLEAR to backspace and delete characters. Press and hold OFF/CLEAR to delete all characters.
3. Press MENU/ENTER to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press OFF/CLEAR.
Turn alert on or off:
Press DIR or CID to scroll to Alert on/off. Press MENU/ENTER. Press DIR or CID to select On or Off. Press MENU/ENTER to save the setting and return
to the previous menu. There is a confirmation tone. To exit without making changes, press
OFF/CLEAR.
Call alert confirmation:
You can confirm whether the system can successfully call the alert number that you entered.
Press DIR or CID to scroll to Calling alert #. Press MENU/ENTER.
The screen displays Press PHONE or SPKR to confirm alert call.
3. Press PHONE/FLASH or /SPKR. The ringing of the designated phone confirms that the setup of the Alert number is correct.
4. After confirming that the call went to the telephone number you specified, press OFF/CLEAR to end the test. The idle screen appears.
NOTE: If you try to setIf you try to set Alert on/off before you enter the Alert call #, Please set alert # appears on the screen.
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Alert number Alert on/off Calling alert #
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Alert on/off
Alert call # Alert on/off Calling alert #
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Calling alert #
Alert number Alert on/off Calling alert #
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Alert call #
Set access code Notify alert
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Notify alert
23
Getting started
Mailbox setup
Announcement setup
The announcement is the greeting callers hear when calls are answered by the handset mailbox.
The handset has the default announcement “Hello, please leave a message after the tone.” You can use this announcement, or replace it with your own recording.
Your announcement can be up to two minutes.
Play the current personal announcement:
When the handset is idle, press the M.box softkey. Press DIR or CID to select Anncemnt setup. Press MENU/ENTER
and the current announcement plays. Press MENU/ENTER or the OK softkey when finished.
Record a new personal announcement:
When the handset is idle, press the M.box softkey. Press DIR or CID to scroll to Anncemnt setup.
Press MENU/ENTER to play current announcement.
3. Press the Change softkey, and then press the
Start softkey. The system announces, “Record after the tone. Press Stop when you are done.”
4. Press the Stop softkey when finished. The recorded announcement plays.
5. Press the OK softkey to use the new recorded announcement.
-OR-
Press the Change softkey to record the
announcement again.
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M.box CID
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Handset basic operation
Making a call To make a call:
Press PHONE/FLASH or /SPKR.
-OR-
To override automatic line selection, press the
L 1-L 4 key for the desired line.
2. Enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds).
To end a call: Press OFF/CLEAR.
NOTE: Pressing PHONE/FLASH to access services from your telephone service provider does not affect the elapsed time.
On hook dialing (predialing)
Enter the telephone number. Press OFF/CLEAR to make corrections when entering the telephone number.
Press PHONE/FLASH or /SPKR to dial.
-OR­Press the L 1-L 4 key for the desired line.
Using the speakerphone
During a call, press /SPKR to switch between handsfree speakerphone and normal handset use. Press OFF/CLEAR to hang up.
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Handset operation
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