AT&T SPlRIT Owner’s Manual

AT&T
SPlRIT
Communications System
®
SPIRIT Attendant ConnecT/R Owner’s Manual
To reduce risk of injury from fire or electric shock, always follow bask safety precautions
when using this product.
The safety symbol (exclamation point
inside a triangle) on the Attendant
ConnecT/R alerts you to the Important operat-
ing and maintenance instructions below.
Read and understand all instructions in this
1.
Owner's Manual.
Observe all warnings and instructions
2.
marked on the product. Unplug this product from wall outlets and
3.
telephone jacks before cleaning. Clean exposed parts with a soft, damp cloth. Do not use liquid or aerosol cleaners, and never immerse in water.
4.
Do not use the product near water or when
you are wet. For example, do not use it in a
wet basement or near a swimming pool, bathtub, shower, sink, or laundry tub. If the product comes in contact with any liquids,
unplug the power and line cords immedi-
ately. Do not plug the product back in until it has been dried thoroughly.
Install this product securely on a stable
5.
surface. Damage may result if the product
falls.
6.
Install this product in a protected location where no one can step on or trip over power
and line cords. Do not place objects on the
cords that may cause damage or abrasion.
7.
Do not allow anything to rest on the power
cord. Do not locate this product where the cord will be abused by persons walking on
it. Do not overload wall outlets, as this can result in the risk of fire or electric shock.
8.
Never push objects of any kind into this product through housing openings because they may touch dangerous voltage points or short out parts, resulting in possible fire or electric shock.
If this product does not operate normally,
9.
see the Troubleshooting section of this
manual. If you cannot resolve the problem, or if the product is damaged, Call the AT&T Helpline at 1-800-628-2888. Do not open the product. Opening the product may expose you to dangerous voltages or other risks.
10. During thunderstorms, avoid using tele-
phones except cordless models. There may be a slight chance of electric shock from
lightning.
11. Do not use a telephone in the vicinity of a
gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from
the area where gas is leaking.
12. This product should be operated only from
the type of power source indicated on the power transformer (see Item 13, below). lf you are not sure of the type of power supply
to your business or home, consult your local power company.
13. Use only a UL Listed wall plug-in power
transformer that has Class 2 outputs and the following characteristics:
Input rating:
Output rating:
The power transformer supplied with the product has these characteristics.
99-127 V AC rms 60 Hz
150 mA maximum
27-35 V DC at 200 mA
14-18 V DC at 200 mA
SAVE THESE INSTRUCTIONS

Table of Contents

Introduction Installation
Step 1— Mount the SPIRIT® Attendant ConnecT/R Step 2—Connect the SPIRIT Attendant ConnecT/R Step 3—Test the Equipment
Troubleshooting Appendix A—Wiring Requirements Appendix B—Warranty
1
3 4 5
7 8 9
10
While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T assumes no responsibility for any errors. Changes or corrections to the information contained in this document maybe incorporated into future re-issues.
Document No. 518-453-712
Copyright © 1991 AT&T
All Rights Reserved
Comcode 106455868
Issue 1
January 1991
Printed in USA.

Introduction

The following descriptions define important
terms used in this manual.
®
The SPIRIT
Communications System
Attendant ConnecT/R provides you with the ability to add a SPIRIT Attendant to your SPIRIT System. It connects to the controller.
The controller is the central processor
through which all SPIRIT calls in your company are processed.
Figure 1. SPIRIT Attendant ConnecT/R
The SPIRIT Attendant is a device which
provides automated call-handling capabili­ties for the SPIRIT Communications System.
This Owner’s Manual will help you set up your
SPIRIT
Attendant ConnecT/
R for your particu-
lar business needs.
SPIRIT
1
is a registered trademark of AT&T.
2
Figure 2. SPIRIT Attendant ConnectT/R Applications

Installation

INSTALLATION INSTRUCTIONS
1.
Never install telephone wiring during a Iightning storm.
2.
Never install telephone jacks in wet loca-
tions unless the jack is specifically designed for wet locations.
Directly connected by a cord from one unit to the other, or connected via a wiring run.
3. Never touch uninsulated telephone wires or
terminals unless the telephone line has been disconnected at the network interface.
4. Use caution when installing or modifying
telephone lines.
Figure 3.
SPIRIT
Attendant ConnecT/R with Attached
SPIRIT
Attendant
NOTE: The switches on the SPIRIT Attendant ConnecT/R are not used. They have
been removed to prevent accidental incorrect installations.
3
Step 1 — Mount the SPIRIT Attendant ConnecT/R (optional).
The SPIRIT Attendant ConnecT/R is designed
to be placed on your desk or mounted on any vertical surface.
Do not place it on the floor.
Hardware has been included to mount the SPIRIT Attendant ConnecT/R on the wall: two
plastic wall-mount tabs, two anchors, and two #6 screws.
1.
Select an appropriate location. The SPIRIT Attendant ConnecT/R can be no more than six feet from its power supply (an AC outlet
that isn’t controlled by a wall switch) and no more than six feet from the devices attached to it. The bottom of the SPIRIT Attendant ConnecT/R should be at least two feet from
the floor.
Position the SPIRIT Attendant ConnecT/R
2.
so the side with the jacks and settings is down or to the side, but not up.
3.
Remove the backing from the plastic tabs.
4.
Gently position a tab by aligning the end of
the adhesive with the outside edge of the SPIRIT Attendant ConnecT/R and the side
of the tab against the inside of one of the feet. Repeat for the second tab.
5.
Press the tabs firmly into position.
6.
With the tabs at the top, hold the SPIRIT Attendant ConnecT/R against the wall where you plan to mount it and use a pencil to mark the location of the holes in the tabs. The bottom of the SPIRIT Attendant ConnecT/R should be at least two feet from the floor.
7.
If you have plywood walls or walls with a sturdy supporting structure (either wood
studs or cross members), partially screw the two screws into the wall at the marks,
remove them, hang the tabs on the screws,
and then tighten the screws.
For plaster, plasterboard, cinder block, or brick surfaces, drill a 3/16" hole at each mark and insert an anchor into each of the holes. Gently tap each anchor with a ham­mer until it is flush with the surface. Screw the screws partially into the anchors, remove them, hang the tabs on the screws, and then tighten the screws.
Attendant to the SPIRIT Attendant ConnecT/R.
Please check the cabling requirements in Appen­dix A before proceeding. Consult with the person who customized your SPIRIT System before attaching the SPIRIT Attendant ConnecT/R to the controller.
NOTE: The "4-wire cord" mentioned in the steps below comes with the SPIRIT Atten­dant ConnecT/R. Any cord you may have that is connecting a SPIRIT Telehone to the controller is also 4-wire cord .
Step 2 — Connect the SPIRIT Attendant ConnecT/R to the controller and the SPIRIT
5
6
1. Connect the SPIRIT Attendant ConnecT/R
3. Do not connect a SPIRIT Telephone to the
SPIRIT Attendant ConnecT/R.
to the Controller. Using 4-wire cord, plug one end into the CTRLR jack on the back of the SPIRIT Attendant ConnecT/R and connect the other end into the STATION jack
4. Connect the SPIRIT Attendant ConnecT/R
to the AC power outlet. Plug the power connector into the POWER jack on the back
on the controller.
2. Connect the SPIRIT Attendant to the
SPIRIT Attendant ConnecT/R. Using the line cord provided with the SPIRIT Atten­dant, plug one end into the LINE jack (or its equivalent) on the back of the SPIRIT Attendant and connect the other end to the TEL DEVICE jack on the SPIRIT Attendant ConnecT/R.
of the SPIRIT Attendant ConnecT/R. To prevent the power cord from pulling out easily, make a small loop of cord near the power connector and slip it behind the strain relief tab next to the POWER jack on the SPIRIT Attendant ConnecT/R. Plug the
wall transformer into an AC power outlet that is at least 3 feet away from the controller and not controlled by a wall switch. (If it is any closer to the controller, you may hear a
hum on your SPIRIT System.)
NOTE:
power transformer
Use only a UL Listed wall plug-in
that has Class 2
outputs and the following characteristics:
Input rating:
0utput rating:
99-127 V AC rms 60 llz
150
mA
maximum
27-35 V DC at 200 mA
14-18 V DC at 200 mA
The power transformer
supplied
with the
ConntecT/R has these characteristics.

Step 3 — Test the equipment.

NOTE:
Attendant to transfer a call to an
If the caller requests the
SPIRIT
extension
number that is between the valid pro-
gramed lowest and highest extension but
there is no station set plugged into that station port, the caller will be placed on hold and the
SPIRIT
Attendant will not bc
able to retrieve the call. To help prevent
this from occuring, careful attention should be given to setting the lowest/ highest extension numbers and try to avoid
skipping over extension numbers while
assigning them.
After the Installed, test the
SPIRIT
Attendant ConnecT/R is
SPIRIT
Attendant by placing a
call to be answered by the SPIRIT Attendant.
If you have any problems, see the Troubleshoot­ing section of this manual for more information.
7
8

Troubleshooting

This section should help you determine the cause of problems you might encounter and
help you resolve them. Remember that the way your SPIRIT System
was customized may influence how a particular
Operational Difficulty
Ringing
SPIRIT
SPIRIT
SPIRIT
Attendant doesn’t respond to outside calls
Attendant doesn’t respond to intercom calls
Attendant ConnecT/R is very warm to the touch
device operates. Call the AT&T Helpline at
1-800-628-2888 if you need assistance.
What to Check
Night Service customization* Do Not Disturb Delayed Ringing
Abbreviated
No Ringing
No Access
Status of lines assigned to station port (i.e., are all the Iines on hold?)
Call Forward active
This is normal, especially if the dant ConnecT/R as been covered by papers or other materials, or if the room temperature is
warmer than average.
active
Ringing
active*
active*
active*
active*
SPIRIT
SPIRIT
Attendant
Atten-
Check with the person in your organization responsible for the
SPIRIT
System.
Appendix A —
Wiring
Requirements
Note the following cabling requirements before 104386545). In addition, you will need a connecting the equipment. If these limits (which are the same ones that apply to our current
SPIRIT System) are exceeded,
the SPIRIT
Attendant ConnecT/R may not work properly.
Building Entrance Protector, which can house up to six 4C1S Block Protectors. Order Model 110ANA1-06 (comcode
105736482). Contact your AT&T representa-
tive for additional information.
The total wire length from the controller to
the SPIRIT Attendant cannot exceed a total of 1000 feet of 24- gauge DIW (twisted-pair copper) wire or
22-gauge D station wire,
plus 25 feet of 4-wire line cord.
If the SPIRIT Attendant ConnecT/R is
installed outside the building where the controller is located, using exposed wiring In-Range/Out-of-Building protectors (IROB TII Model 371 or ITW Model SP69073, AT&T order number 31304) must be installed by a qualified technician. Contact your AT&T representative for additional information.
If the SPIRIT Attendant will be in a building
other than where the SPIRIT Attendant ConnecT/R is located, a Block Protector
must be installed by a qualified technician. Order an AT&T Model 4ClS (comcode
9
Appendix
B —
Limited Product Warranty and Limitation of Liability
AT&T warrants that the product will be free from
defects in material and workmanship for one year
from the date of purchase. If the product becomes
defective and such defect reported to AT&T
within the one-year warranty period, AT&T will repair or replace the product, at its option, without
charge. Any repair or replacement parts or pro-
ducts may be new, remanufactured or refurbished at the option of AT&T. If AT&T determines that the product cannot be repaired or replaced, AT&T will refund the purchase price of the product. All work under the warranty will be performed by AT&T or its agents during AT&T’s normal business hours
within a reasonable time after notice to AT&T of a
defect. The limited warranty provided above does not
cover damages, defects, malfunctions or product failures caused by:
Failure to follow AT&T's installation, operation
or maintenance instructions.
Product abuse, misuse or the negligent acts of
persons not under the reasonable control of
AT&T.
EXCEPT AS SPECIFICALLY SET FORTH ABOVE, AT&T, ITS AFFILIATES, SUPPLIERS AND DEAL­ERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIM ANY WARRANTY OF MERCHANTABILITY OR FIT­NESS FOR A PARTICULAR PURPOSE.
Except for damages for personal injury, the liability of AT&T, its affiliates, suppliers and dealers for any loss or damage resulting from any product defect or performance under this warranty and regardless of the form of action shall be limited to repair or rcplacement of the product or a refund of the product’s purchase price. In no event shall AT&T, its affiliates, suppliers and dealers be liable for indirect, reliance, incidental or consequential damage or loss (including loss of profits) caused or alleged to have been caused by the product.
Unauthorized modification or alteration of the
product.

Index

AT&T Helpline 8 Controller 1
CTRLR jack 6 Installation 3
Connect the ConnecT/R 5 Connect the SPIRIT Attendant 6 Mount the ConnecT/R 4 Test the equipment 7
POWER jack 6 Power Transformer 6
Safety Instructions 3 SPIRIT Attendant 1 STATION jack 5
TEL DEVICE jack 6
Troubleshooting 8
FCC Warning Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful Interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio fre­quency energy and, if not installed and used in accordance with this Owner’s Manual, may cause harmful interfer­ence to radio communications. Operation of this equipment in a residential area is likely to cause harmful interfer­ence in which the user will be required to correct the interference at his or her own expense.
CAUTlON:
user's authority to operate the equipment.
Comcode 106455868 Issue 1, January 1991
Changes or modifications not expressly approved by the party responsible for compliance could void the
Graphics © AT&T 1990
518-453-712
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