Type: DECT 6.0 cordless telephone/answering system
Serial #:
Purchase date:
Place of purchase:
Both the model and serial number of your AT&T product can be found on the
bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to return
your telephone for warranty service.
The ENERGY STARR program (www.energystar.gov) recognizes and
encourages the use of products that save energy and help protect
our environment. We are proud to mark this product with the
ENERGY STARR label indicating it meets the latest energy efficiency
guidelines.
Index ...................................................82
Getting started
Quick reference guide - handset
CHARGE indicator
On when the handset is
charging in the telephone base
or charger (page 9).
DIR / CID
Press DIR to display
directory entries (page 35).
Press to scroll up while in
menus.
While entering names or
numbers, press to move the
cursor to the right.
Press CID to display caller ID
history (page 41).
Press to scroll down while in
menus.
While entering names or
numbers, press to move the
cursor to the left.
REDIAL/PAUSE
Press to view redial memory
(page 23).
While entering numbers, press
and hold to insert a dialing
pause (page 33).
PHONE/FLASH
Press to make or answer a call.
During a call, press to receive
an incoming call if call waiting
is activated (page 25).
SPEAKER
Press to turn on the handset
speakerphone.
Press again to resume normal
handset use (page 22).
MENU/SELECT
Press to display the menu (page
17). While in the menu, press to
select an item or save an entry
or setting.
DELETE/MUTE
During a call, press to mute
microphone (page 26).
While reviewing the caller
ID history, press to delete an
individual entry, or press and
hold to clear the caller ID
history (page 41).
While predialing, press to delete
digits (page 22).
VOLUME
Press the volume key on the
side of the handset to adjust
listening volume when on a call.
Press to adjust ringer volume
when in idle mode.
OFF/CLEAR
During a call, press to hang up.
While using menus, press to cancel an operation, back up to the
previous menu, or exit the menu
display.
INT
Press to begin an intercom
conversation or to transfer a
call (pages 28-31).
Feature menu
The > symbol shows a
highlighted menu item.
>DIRECTORY
CALL LOG
Menu
Feature menu
DIRECTORY (page 32)
CALL LOG (page 41)
RINGER VOLUME (page 17)
RINGER TONE (page 18)
KEY TONE (page 18)
LANGUAGE (page 19)
CLR VOICEMAIL (page 20)
3
Using menus
Press or to scroll
through menu items.
Press MENU/SELECT to
select or save changes to a
highlighted menu item.
Press OFF/CLEAR to
cancel an operation, back
up to the previous menu, or
exit the menu display.
Getting started
Quick reference guide - telephone base
IN USE indicator
On when the handset is in
use, when the answering
system is answering an
incoming call or when you
are registering a handset.
Flashes when another
telephone is in use on
the same line, or you are
deregistering handset(s)
from the telephone base.
Flashes quickly when
there is an incoming call.
MESSAGE COUNTER
Number of messages (or
during playback, message
number currently playing).
X/DELETE
Press to delete the
message currently playing.
Press twice to delete all
old messages when the
phone is not in use
(page 52).
/REPEAT
Press to repeat a
message. Press twice to
play the previous message
(page 52).
CLOCK
Press to review or set the
clock (page 44).
SETUP
Press to hear and change
setup options (page 48).
ANNC.
Press to review or
record the outgoing
announcement.
Press again to end
announcement playback
or recording (page 46).
4
VOICEMAIL indicator
Flashes when you have
new voicemail. Voicemail
is a service offered by
your telephone service
provider, and is different
from answering system
messages (page 20).
HANDSET LOCATOR
Press to make handsets
beep so you can locate
them (page 24).
PLAY/STOP
Press to start or stop
message playback
(page 52).
/SKIP
Press to skip a message
(page 52).
ANSWER ON
Press to turn the
answering system on or
off (page 45).
VOLUME
Press to adjust playback
volume (page 52).
RECORD
Press to record a
memo (page 52) or,
after pressing ANNC.
to record an outgoing
announcement
(page 46).
Getting started
Installation preparation
You must install and
charge the battery before
using the telephone.
If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone lines, you must install a DSL filter between the
telephone base and the telephone wall jack (see the following page). The
filter prevents noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about DSL
filters.
Your product may be shipped with a protective sticker covering the handset
or telephone base display - remove it before use.
For customer service or product information, visit our website at
STOP!
See pages 8-9
for easy instructions.
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
Avoid placing the telephone base too close to:
• Communication devices such as: television sets, VCRs, or other cordless
telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing machine or
work bench.
5
Getting started
Telephone base & charger installation
Install the telephone base as shown below. Make sure that the electrical
outlet is not controlled by a wall switch.
If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone lines, you must install a DSL filter between the
telephone base and the telephone wall jack. The filter prevents noise and
caller ID problems caused by DSL interference. Please contact your DSL
service provider for more information about DSL filters.
The telephone base comes with the mounting bracket installed for desktop
use. Also, the telephone line cord and the power adapter are already plugged
into the telephone base. If you want to change to wall-mounting installation,
see page 11 for details.
Telephone base installation
1. Plug the other end
of the telephone
line cord into a
telephone jack.
Telephone
line cord
DSL filter (not included),
required if you have DSL
high-speed Internet service.
4. Raise the antenna.
2. Plug the power
adapter into an
outlet not controlled
by a wall switch.
Power
adapter
3. Make sure the
telephone line cord
and power adapter
cord are routed
through the slots
on the bracket.
6
Getting started
Telephone base & charger installation
Charger installation
Plug the power adapter
into an electrical outlet.
IMPORTANT INFORMATION
Use only the power adapter(s) supplied with this product. To order a replacement
1.
power adapter, visit our website at www.telephones.att.com, or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
The power adapters are intended to be correctly oriented in a vertical or floor
2.
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
7
Getting started
Battery installation & charging
Install the battery as shown on the next page. Once you have installed the
battery, the screen indicates the battery status (see table below). If necessary,
place the handset in the telephone base or charger to charge the battery.
For best performance, keep the handset in the charger when not in use. The
battery is fully charged after 16 hours of continuous charging. See the table
on page 72 for battery operating times.
If the screen is blank, you need to charge the handset without interruption for
at least 10 minutes to give the handset enough charge to use the telephone
for a short time. The screen shows LOW BATTERY and the backlight is off
until you have charged the battery without interruption for at least one hour.
The following table summarizes the battery charge indicators and actions
to take.
Battery indicatorsBattery statusAction
The screen is blank.Battery has no charge
and the handset cannot
be used.
The screen shows
PLACE IN CHARGER
and flashes.
The screen shows LOW BATTERY and flashes.
Battery has very little
charge and the handset
cannot be used.
Battery has enough
charge to be used for a
short time.
The screen shows
Battery is charged.To keep the battery
HANDSET X.
Charge without
interruption until the
screen shows LOW BATTERY (at least 10
minutes).
Charge without
interruption until the
screen shows LOW BATTERY (at least four
minutes).
Charge without
interruption until the
screen shows HANDSET X (at least one hour).
charged, place it in
the telephone base or
charger when not
in use.
NOTE: If you are on a phone call in low battery mode, you hear four short beeps
every minute.
8
Getting started
Battery Pack
BT18433 / BT28433
2.4V 500mAh Ni-MH
WARNING: DO NOT BURN OR
PUNCTURE BATTERIES
MADE IN CHINA
THIS SIDE UP
Battery Pack
BT18433 / BT28433
2.4V 500mAh Ni-MH
WARNING: DO NOT BURN OR
PUNCTURE BATTERIES
MADE IN CHINA
THIS SIDE UP
Battery installation & charging
CHARGE light
Step 1
Plug the battery securely
into the connector inside
the handset battery
compartment, matching
the color-coded label.
Insert the supplied battery
with the label THIS SIDE UP facing up as indicated.
Step 2Step 3
Align the cover flat
against the battery
compartment
cover, then slide
it upwards until it
clicks into place.
To replace the battery, press the tab and slide
the battery compartment cover downwards. Lift
out the old battery and disconnect it from the
handset. Follow the instructions above to install
and charge the new battery.
Charge the handset by
placing it face up in
the telephone base or
charger. The CHARGE
light will be on when
charging.
IMPORTANT INFORMATION
Use only the supplied rechargeable battery or replacement battery (model BT8001). To
order, visit our website at www.telephones.att.com or call 1 (800) 222-
3111. In Canada, dial 1 (866) 288-4268.
9
Getting started
Belt clip & optional headset
To attach the belt
clip:
Snap the belt clip
into the retaining tabs
on both sides of the
handset as shown in the
figure.
To remove the belt
clip:
Gently lift either of the
belt clip retaining tabs,
shown in the figure,
outwards to remove
the belt clip from the
handset.
For handsfree telephone conversations, you can use any industry standard
2.5 mm headset (purchased separately). For best results, use an AT&T 2.5
mm headset. To purchase a headset, visit our website atvisit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada dial
1 (866) 288-4268.
Lift the rubber
flap here.
Plug a 2.5 mm headset
into the jack on the side
of handset (beneath the
small rubber flap).
Side of handset
10
Getting started
Mounting bracket procedure
The telephone base comes with the mounting bracket installed for desktop
use. Wall-mounting requires a telephone outlet wall-mounting plate with
mounting studs that may require professional installation. You can purchase
the mounting plate from many hardware or consumer electronics retailers.
NOTE:The mounting bracket must be used for both tabletop and wall-mount options.
Desktop to wall-mount installation
To change the telephone base to the wall-mount position:
1. Remove the cords from the routing slots on the bracket.
2. Place the telephone base on a flat
surface with the antenna on the
left side as shown in Figure 2.
Antenna
Figure 1. Cords removed from the routing slots
Figure 2. Desktop mounting bracket location
3. Position your hands as shown in Figure 3. Press your thumbs down on the tabsPosition your hands as shown in Figure 3. Press your thumbs down on the tabs
that are below the bracket, holding it in place. Use your index fingers to move
the bracket towards yourself.
Figure 3. Detaching the bracket from the telephone base
11
Getting started
Mounting bracket procedure
Desktop to wall-mount installation
4. Make sure the cords are pointing towards you as shown in Figure 4.
Upper keeper tabs
Figure 4. Upper keeper tab location
5. Tilt the top of the bracket away from you until it is resting on the telephoneTilt the top of the bracket away from you until it is resting on the telephone
base. Align the grooves of the bracket with the upper keeper tabs on theAlign the grooves of the bracket with the upper keeper tabs on the
telephone base.
6. Slide the bracket away from you
until it clicks into the keeper
tabs. Bundle the telephone line
cord and power adapter cord,
and secure them with a twist tie.
Figure 5. Bracket installation
7. Place the bundled telephone
cord and power adapter cord
under the bracket as shown
below.
Figure 6. Cord bundles
12
Getting started
Mounting bracket procedure
Desktop to wall-mount installation
8. Route the other end of the telephone line cord through the bottom of the
bracket until it loops through the large rectangular opening in the middle
of the bracket as shown in Figure 7 below.
9. Plug the power adapter into an electrical outlet not controlled by a wall
switch.
Figure 7. Cord routing
10. Plug the telephone line cord into
the wall plate telephone jack.
Align the holes on the telephone
base with the standard wall plate.
Figure 8. Wall-mount alignment
11. Slide the telephone base down
until it locks in place. Make
sure the telephone is securely
positioned as shown in Figure 9,
and raise the antenna.
Figure 9. Wall-mount position
13
Getting started
Mounting bracket procedure
Wall-mount to desktop installation
To change the telephone base to the desktop position:
1. Remove the telephone base from the wall and unplug the telephone line
cord from the wall plate. Loop the telephone line cord through the largelarge
rectangular opening in the middle of the bracket, making sure both cords, making sure both cords
are pointing downwards as shown in Figure 10 below.
Figure 10. Cord routing
2. Untie the bundled telephone cord and power adapter cord. Place the telephone
base on a flat surface with the antenna on the left side as shown in Figure 11.
Antenna
Figure 11. Unbundled cords
14
Getting started
Mounting bracket procedure
Wall-mount to desktop installation
3. Position your hands as shown in Figure 12. Press your thumbs down on the
tabs that are below the bracket, holding it in place. Use your index fingers to
move the bracket towards yourself.
Figure 12. Detaching the bracket from the telephone base
4. Tilt the top of the bracket towards you until it is resting on the telephone base.
5. Align the grooves of the bracket with the lower keeper tabs on the base. MakeAlign the grooves of the bracket with the lower keeper tabs on the base. Make
sure the cords are pointing away from you as shown in Figure 13.
Lower keeper tabs
Figure 13. Bracket installation
15
Getting started
Mounting bracket procedure
Wall-mount to desktop installation
6. Slide the bracket away from you until it clicks into the keeper tabs.Slide the bracket away from you until it clicks into the keeper tabs.
Figure 14. Bracket installation
7. Route the telephone line cord and the power adapter through the slots on theRoute the telephone line cord and the power adapter through the slots on the
bracket.
Figure 15. Cord routing
16
Handset settings
>
DIRECTORY
CALL LOG
>
DIRECTORY
CALL LOG
Handset settings
Using the feature menu, you can customize many
of the telephone’s settings.
1. Press MENU/SELECT when in idle mode (when
the phone is not in use) to enter the feature
menu.
2. Use DIR / CIDto scroll to the feature
to be changed. When scrolling through the
menu, the top menu item is always highlighted
with a > symbol.
3. Press MENU/SELECTto select the highlighted
item.
NOTE:
Press OFF/CLEAR to cancel an operation, back
up to the previous menu or exit the menu display. Press
and hold OFF/CLEAR to return to idle mode.
Ringer volume
Using this menu, you can set the ringer volume
level (1-6), or turn the ringer off. When the ringer
is turned off, will appear on the handset
screen.
>
RINGER VOLUME
RINGER TONE
RINGER VOLUME
To adjust the RINGER VOLUME:
1. Press MENU/SELECT when in idle mode to enter
the feature menu.
2.
Use DIR / CIDto scroll to >RINGER VOLUME, then press MENU/SELECT.
3. Press DIR / CIDto sample each
volume level.
4. Press MENU/SELECTto save your preference
and return to the feature menu.
-OR-
When the handset is in idle mode, press the
VOLUME buttons on the right side of the
handset to change the ringer volume.
NOTE: The ringer volume also determines the ringer
volume of intercom calls (pages 28-29) and the paging
tone for the handset locator feature (page 24). If the
handset ringer volume is set to off, that handset is
silenced for all incoming calls and paging.
17
Handset settings
>
DIRECTORY
CALL LOG
Handset settings
Ringer tone
This feature allows you to choose one of 10
ringer tones.
To choose a ringer tone:
1. Press MENU/SELECT when in idle mode to enter
the feature menu.
>
RINGER TONE
KEY TONE
RINGER TONE
1
>
DIRECTORY
CALL LOG
>
KEY TONE
LANGUAGE
KEY TONE
ON
2. Use DIR / CID to scroll to >RINGER
TONE, then press MENU/SELECT.
3. Press
DIR / CID
to get to the next
ringer tone and to hear a sample of it.
4. Press MENU/SELECTto save your preference
and return to the feature menu.
Key tone
The handset is factory programmed to beep with
each key press. If you turn off the KEY TONE,
there will be no beeps when keys are pressed.
To turn the KEY TONE on or off:
1. Press MENU/SELECT when in idle mode to enter
the feature menu.
2. Use
DIR / CID
to scroll to >KEY TONE,
then press MENU/SELECT.
3. Press
DIR / CID
to select ON or OFF.
4. Press MENU/SELECTto save your preference
and return to the feature menu.
18
Handset settings
>
DIRECTORY
CALL LOG
>
LANGUAGE
CLR VOICEMAIL
Handset settings
Language
In this menu, you can select the language used for
all screen displays.
To select a language:
1. Press MENU/SELECT when in idle mode to enter
the feature menu.
2. Use
>LANGUAGE, then press MENU/SELECT.
DIR / CID
to scroll to
LANGUAGE
ENGLISH
3. Press
DIR / CID
to select ENGLISH,
FRANCAIS or ESPANOL.
4. Press MENU/SELECT to save your preference and
return to the feature menu.
19
Handset settings
>
DIRECTORY
CALL LOG
>
CLR VOICEMAIL
DIRECTORY
TURN OFF
INDICATOR?
Handset settings
Visual message waiting (voicemail) indicator
If you subscribe to a voicemail service offered
by your telephone service provider, the
voicemail waiting indicator feature will provide
visual indication when you have new voicemail
messages. The VOICEMAIL light on the telephone
base will flash, and NEW VOICEMAIL and the
icon will appear on the handset screen(s).
NOTES:
1. This feature does not indicate new answering system
messages recorded on your phone.
2. For more information about the difference between your
answering system and voicemail, see page 42.
To clear voicemail indication
Use this feature when the telephone indicates there
is new voicemail but there is none (for example,
when you have accessed your voicemail from a
different telephone line while away from home).
This feature only turns off the displayed NEW VOICEMAIL message, icon and VOICEMAIL
light; it does not delete your voicemail message(s).
If there actually are new voicemail messages, your
telephone service provider will continue to send
the signal to activate the visual message waiting
indicator.
To manually turn off the new voicemail indicator:
1. Press MENU/SELECT when in idle mode to enter
the feature menu.
NOTES:
1. Your telephone service
provider may alert you
to new messages with
stutter (broken) dial tone.
Contact your telephone
service provider for more
details.
2. For information about
using your voicemail
service contact your
telephone service
provider for assistance.
2. Use
DIR / CID
to scroll to
>CLR VOICEMAIL, then press MENU/SELECT.
3. Press MENU/SELECT again to turn the voicemail
indication off, or press OFF/CLEAR to cancel the
procedure.
20
Handset settings
DELETE/MUTE
Handset settings
Temporary ringer silencing
Press OFF/CLEAR or DELETE/MUTE while the
telephone is ringing to silence the ringer temporarily.
This will silence the ringer without disconnecting the
call. The next incoming call will ring normally at the
preset volume.
OFF/CLEAR
NOTE: If more than one handset is installed, each
handset will ring when there is an incoming call unless
the ringer volume is turned off. Pressing OFF/CLEAR or
DELETE/MUTE on one handset will only silence the ringer
of that particular handset.
21
Telephone operation
Handset operation
Elapsed
time
PHONE 00:00:30
NOTE:
Pressing
PHONE/FLASH to
access services from
your telephone
service provider will
not affect the
elapsed time.
Elapsed
time
SPEAKER 00:00:30
Making a call
To make a call:
• Press PHONE/FLASH or SPEAKER, then
enter the telephone number.
To end a call:
• Press OFF/CLEAR or return the handset to the
telephone base or charger.
The screen displays the elapsed time as you talk
(in hours, minutes and seconds).
On-hook dialing (predialing)
• Enter the telephone number. Press
DELETE/MUTE or OFF/CLEAR to make
corrections when entering the phone number.
Press PHONE/FLASH or SPEAKER to dial.
•
The screen displays the elapsed time as you talk
(in hours, minutes and seconds).
Handset speakerphone
During a call, you can press SPEAKER to
alternate between hands-free speakerphone and
normal handset use. Press OFF/CLEAR to hang
up.
NOTE: If a headset is plugged into the handset, you will
not be able to use the handset speakerphone.
Answering a call
To answer a call:
• Press PHONE/FLASH or SPEAKER.
–OR–
• Press any dial pad key (0-9, * or #).
To end a call:
• Press OFF/CLEAR or return the handset to the
telephone base or charger.
22
Telephone operation
REDIAL
888-883-2445
Handset operation
Auto off
A call will end automatically when you put the
handset in the telephone base or charger.
Last number redial
To view the five most recently dialed numbers:
• Press REDIAL/PAUSE to display the most
recently called number (up to 30 digits).
• Press DIR / CID or REDIAL/PAUSE
repeatedly to view up to five recently called
numbers.
The handset will beep twice at the beginning and
at the end of the list.
Press OFF/CLEAR to exit.
To redial a number:
• Press PHONE/FLASH or SPEAKER to dial
the displayed number.
–OR–
• Press PHONE/FLASH or SPEAKER, then
REDIAL/PAUSE to call the most recently called
number (up to 30 digits).
While reviewing the redial memory, press
DELETE/MUTE to delete the displayed number.
23
Telephone operation
**PAGING**
Handset operation
Handset locator
The handset locator feature is useful if you misplace
a handset(s).
To start the paging tone:
• Press HANDSET LOCATOR at the telephone
base. This starts the paging tone on the handset(s)
for 60 seconds.
NOTE: When paging, if you press OFF/CLEAR or
DELETE/MUTE on a handset, the ringer of the handset will be
silent but the handset locator feature will not be canceled.
To stop the paging tone:
• Press PHONE/FLASH, SPEAKER, or any dial
pad key (0-9, *, or #) on the handset(s),
–OR–
• Press HANDSET LOCATOR on the telephone
base.
NOTE: The handset ringer volume also determines the level
of the paging tone. If the handset ringer volume level is set
to off, that handset will be silent for all calls and paging
(page 17).
24
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