AT&T SB67138 User Manual

User’s manual

SynJ SB67138 DECT 6.0 4-line corded/cordless small business system

Congratulations

Compatible with

Hearing Aid T-Coil

TIA-1083

on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information on pages 86-87 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (888) 915-2007. In Canada, dial 1 (866) 288-4268.

Model number: SynJ

SB67138

Type: DECT 6.0 4-line corded/cordless small business system

Serial number:

Purchase date:

Place of purchase:

Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base.

Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to supply this product with an ENERGY STAR® qualified power adapter meeting the latest energy efficiency guidelines.

© 2010 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.

SynJ

is a trademark of Advanced American Telephones.

Parts checklist

Check to make sure the telephone package includes the following items:

User’s manual

SynJ SB67138 DECT 6.0 4-line corded/cordless small business system

SynJ SB67138 User's manual

Telephone base

Quick start guide

SynJ SB67138 DECT 6.0 4-line corded/cordless small business system

SynJ SB67138 Quick start guide

Handset with coiled cord installed

User’s manual

SynJ SB67108 DECT 6.0 expansion handset for use with AT&T model SynJ SB67118/SB67138

SynJ SB67108 User's manual

Two telephone line cords (4-conductor)

Quick start guide

SynJ SB67108 DECT 6.0 expansion handset for use with AT&T model SynJ SB67118/SB67138

SynJ SB67108 Quick start guide

Telephone base power adapter

Cordless handset

Belt clip for cordless handset

Battery for cordless handset

Battery compartment cover

Line splitter Audio cable

Charger for cordless handset with power adapter installed

User’s manual

SynJ SB67138 DECT 6.0 4-line corded/cordless small business system

Table of contents

Getting started

Quick reference guide .............................. 1

Installation Planning your system Telephone base installation

To connect the corded handset and power adapter to the

telephone base......................................... 6

To connect the telephone line

cords to the telephone base Optional backup battery installation Expand your telephone system Add and register handsets

To register a handset to your

telephone base.......................................10

Add and register desksets

To register a deskset to your

telephone base.......................................11

Add and register a

cordless headset....................................12

To register a cordless headset to

your telephone base Deregister devices Add a corded headset

To add a corded headset to the

telephone base.......................................14

Telephone base setup

Menu settings

Ringer volume

......................................................4

................................ 5

...................6

.............7

...9

..........10

...................10

....................11

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Volume control Ringer tone Ring group Do not disturb (DND) LCD contrast Key tone Language Line selection Set line mode Area codes Hold reminder Set date and time Music on hold (M.O.H.)

Auto attendant setup (for

answering system) Record announcement

(auto attendant) Record extension list Number of rings (auto attendant)

Mailbox setup (for

answering system) Number of rings

(general mailbox) Record announcement

(independent mailbox) Select announcement

Mailbox setup (for general mailbox)

Set access code (remote code)

.......................................16

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.....................................................18

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................................27

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................................30

..................................30

........................30

.........................31

...29

...32

......32

Call screening..........................................32

Notify alert Remaining space

Mailbox setup (for

handset/deskset) Fast answer mode Handset/deskset

announcement setup Switch to general mailbox

Speed dial setup

Enter, edit or delete a speed dial number

Customer support

Screen icons, indicator tones

and lights

................................................33

....................................34

..................................35

.................................35

..........................35

................36

........................................37

................................37

.................................37

..................................................38

Telephone base operation

Telephone base basic operation ........40

Line indicators

Making a call............................................40

On hook dialing (predialing) Using the speakerphone Calling a speed dial number Answering a call Temporary ringer silencing Last number redialing

Options while on calls

Volume control Call waiting Call privacy Recording a call Mute

.............................................................45

Hold

..............................................................46

Switching between lines Join a call in progress Chain dialing Three-way conference calls

COVM

...............................................................49

COVM (central office voicemail)

.........................................40

............41

....................41

............41

....................................42

...............42

.........................42

............................43

.......................................43

...............................................43

...............................................44

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....................46

.........................46

............................................47

.............47

.....49

COVM reset

Intercom

Make an intercom call to a cordless handset/deskset

Answer an intercom call End an intercom call Make another intercom call while

on an intercom call Answer an incoming call during

an intercom call

Call transfer

Blind transfer Transfer a call and speak to the

receiving party Answer a transferred call

Push to talk (PTT) intercom

PTT to a single device PTT to all devices Answer a PTT call Convert a PTT call to an

intercom call End a PTT call

...............................................49

.........................................................50

...............50

....................51

............................51

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.................................................52

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..................53

.................54

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..................................54

..................................55

............................................55

........................................55

Getting started

Quick reference guide

LINE 1-LINE 4 keys

Press to make or answer a call on the desired line (pages 40-42).

ANSWER ON keys

Press to show the automatic answer options for that line (page 70).

EXIT

While in a menu, press to cancel an operation and exit the menu display.

NEW CALL indicator

On when there are new or missed calls (page 64).

MENU/ENTER

Press to enter the menu. While in the menu, press to

select an item or save an entry or setting.

(Messages)

When in idle mode, press to enter the general mailbox menu (page 74).

CONF

Press to add another extension or outside line to an existing call (pages 47-48).

HOLD

Press to place an outside call on hold (page 46).

Navigation keys

While in menus, press or to scroll through the menus, highlight items or change settings. Press REP to return to the previous menu.

While entering names or numbers, press cursor to the left or right.

While playing back messages, press or press REP twice to hear the previous message, or press SKIP to

skip to the next message.

REP or SKIP to move the

REP once to repeat the message,

Getting started

EXT 1

EXT

EXT 7

EXT

EXT 0

INT/PTT ALL

EXT

EXT 3

EXT 4

EXT 5

Quick reference guide

CALL LOG

Press to view caller ID information (page 64).

PAUSE/REDIAL

Press repeatedly to view the last 10 numbers dialed (page 42).

While entering digits, press to insert a dialing pause (page 58).

INT/PTT ALL/PTT ALL

Press to page all extensions. An intercom connection is established with the first extension that answers (page 50).

Press and hold to broadcast your voice to all extensions (page 54).

DIR

Press to view directory information (page 59).

REMOVE

While playing a message, press to delete the message (page 75).

While reviewing the caller ID information, press to delete an individual entry (page 65).

While predialing, press to delete digits (page 41).

One-touch keys, EXT 1-0

Press to intercom with the desired cordless extension number (page 50).

Press and hold to broadcast your voice to that extension (page 54).

Directory card

To write names on the directory card, follow the steps below:

1. Remove the clear plastic cover by inserting the tip of a small item such as a paperclip into the hole at the top edge of the cover.

2. Pull out the directory card.

3. Write the information on the directory card.

4. Replace the directory card and the plastic cover.

Getting started

Quick reference guide

HEADSET

When a corded headset is connected to the telephone base, press to get a line, answer a call or hang up (pages 41-42). The red indicator is on when the headset is in use.

INT

When in idle mode, press to initiate an intercom call (page 50).

FLASH

During a call, press to answer an incoming call when you receive a call waiting alert (page 43).

XFER (transfer)

Press to transfer a call to an extension (page 52).

Press to transfer messages from the general mailbox to a handset mailbox (page 76).

Main menu

The > symbol highlights a menu item.

Directory Call log Ringer setting Mailbox setup

Main menu

•

Using menus

•

MUTE

During a call, press to mute the microphone (page 45). During an incoming call, press to mute the ringer (page 42).

DND (do not disturb)

Press twice to turn the feature on. Press again to turn off (page 17).

SPEAKER

Press to turn on the speakerphone. Press again to turn it off (page 41).

VOL+/VOL-

During a call, press to adjust the listening volume (page 16).

During message playback, press to adjust the playback volume (page 75).

Directory (pages 56-61) Call log (pages 62-66) Ringer setting (pages 15-17) Mailbox setup (pages 30-34) Base setup (pages 18-26) COVM (page 49) Speed dial setup (page 37) Customer support (page 37) Registration (pages 10-13)

Press MENU/

ENTER to show the first menu

item, Directory. Press or to scroll through menu items.

Press MENU/ENTER to select or save changes to a highlighted menu item.

Press EXIT to cancel an operation, exit the menu display or return to the idle screen.

Press REP to back up to the previous menu.

Getting started

Installation

Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base should be placed on a flat surface. For optimum range and better reception, place the telephone base in a central and open location.

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install a DSL filter between each telephone line cord and telephone wall jack (page 7). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

Your product may be shipped with a protective sticker covering the telephone base and handset displays - remove them before use.

For customer service or product information, visit our website at

www.telephones.att.com or call 1 (888) 915-2007. In Canada, dial 1 (866) 288-4268.

Avoid placing the telephone base too close to:

• Communication devices such as television sets, VCRs, or other cordless telephones.

• Excessive heat sources.

• Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.

• Excessive dust sources such as a workshop or garage.

• Excessive moisture.

• Extremely low temperature.

• Mechanical vibration or shock such as on top of the washing machine or work bench.

Getting started

Planning your system

The SynJ SB67138 package includes one telephone base and one cordless handset (already registered). The included cordless handset has been assigned extension number 1. The system supports a maximum of four external lines, which are provided by your telephone service provider.

You can expand the system by adding a combination of up to 10 additional cordless handsets (AT&T model SynJ SB67108), desksets (AT&T model SynJ SB67148), and one cordless headset (AT&T model TL7600). The system automatically assigns an extension number to each device you add.

You can use a DECT 6.0 repeater (AT&T model SynJ SB67128) to extend the operating range for cordless handsets to cover areas where the signal is very weak or not available.

NOTES:

If you have two or three telephone lines, you will need one two-line adapter for every two lines. If

1. you have four telephone lines, you will need two two-line adapters.

If your establishment has four telephone lines from one-line telephone jacks, you will need to

2. purchase a telephone line cord (purchased at an electronics store in your area) or equivalent for each two-line adapter.

If you have high-speed Internet service (DSL - digital subscriber line), you need to have an external

3. or internal DSL splitter for each telephone line installed at your location by your DSL provider.

IMPORTANT INFORMATION

For complete instructions on using the accessory cordless handset or headset, please refer to the appropriate manual.

Purchase any desired accessories:

•

Cordless handsets (AT&T model SynJ SB67108)

•

DECT 6.0 expansion desksets (AT&T model SynJ SB67148)

•

Cordless headset (AT&T model TL7600)

•

DECT 6.0 repeater (AT&T model SynJ SB67128)

•

Additional telephone line cords

To order these accessories or to view the manuals, visit our website at

www.telephones.att.com, or call 1 (888) 915-2007. In Canada, dial 1 (866) 288-4268.

Getting started

Telephone base installation

To connect the corded handset and power adapter to the telephone base

Plug the large end of the power adapter into a power outlet not controlled by a wall switch.

Raise the two antennas for optimum wireless range and performance. For greater range, add optional repeaters (AT&T model SynJ SB67128).

Plug the small end of the power adapter into the power jack at the bottom of the telephone base. Route the power adapter cord through the slot on the bottom of the telephone.

Plug the end of the coiled handset cord into the HANDSET jack on the left side of the telephone.

NOTE: For complete instructions on installing the cordless handset, see Add and register handsets on page 10 of this user’s manual, refer to the SynJ SB67108 user’s manual. For

complete instructions on installing the expansion deskset, see Add and register desksets on page 10 of this user’s manual, refer to the SynJ SB67148 user’s manual. You can visit

www.telephones.att.com to download the user’s manuals.

IMPORTANT INFORMATION

Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com, or call 1 (888) 915-2007. In Canada, dial 1 (866) 288-4268.

The power adapter is intended to be correctly oriented in a vertical or floor mount position. The

2. prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

Getting started

L3/L4 L1/L2

Telephone base installation

To connect the telephone line cords to the telephone base

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install a DSL filter between each telephone line cord and telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

Install the telephone line cords as shown below:

Electrical outlet not controlled by a wall switch

Power adapter

Line 3 + Line 4

Telephone line cords

Line 1 + Line 2

If you have DSL high-speed Internet service, a DSL filter (not included) is required on each DSL line.

Option 1: To connect two 2-line wall jacks

L3/L4 L1/L2

Getting started

L3/L4 L1/L2

Telephone base installation

Electrical outlet not controlled by a wall switch

Power adapter

Line 4

Line 3

Two-line adapters

Line 2

Line 1

If you have DSL high-speed Internet service, a DSL filter (not included) is required on each DSL line.

Option 2: To connect four one-line wall jacks

NOTES:

If you have three one-line wall jacks, you need a two-line adapter for two of the lines.

The long cords supplied with the telephone are four-conductor cords.

Getting started

Optional backup battery installation

In the event of a power failure, if four AA batteries (purchased separately) are installed in the telephone, your telephone base can still operate. All lines will work.

If power fails during a call on the telephone base, the call continues until you hang up. If power fails during a call on a handset, you can still make and answer calls. During a power failure, although the screen backlight is off, you can still make and answer calls. If the power resumes while you are on a call, the call continues.

Install the batteries as shown below:

Step 1

Step 2

NOTE: Use disposable AA alkaline batteries only. Do not use rechargeable batteries.

Open the backup battery compartment cover.

Place the batteries in the compartment following the polarity label +/-.

Step 3

Align the cover flat against the battery compartment, then slide it to the left until it clicks into place to lock the cover.

Getting started

Expand your telephone system

Your telephone can support a maximum of 10 handsets/desksets, or 9 handsets/ desksets and one cordless headset. You can add handsets, desksets, and one headset (AT&T models SynJ SB67108, SynJ SB67148 and TL7600, sold separately) to the SynJ SB67138 at any time, but each new handset/deskset or headset must be registered to the telephone base before use. You must register each handset, deskset and headset separately.

Add and register handsets

The handset provided with your SynJ SB67138 is already registered as Handset 1. Additional handsets are assigned numbers in the order they are registered (Handset 2 to Handset 10).

If the handset does not have enough power to proceed with

Press MENU on BS, sel Registration & sel Register HS. Then put HS in cradle.

the registration, you need to charge the new handset for at least five minutes (see Battery installation and charging in the SynJ SB67108 cordless handset manual). Start registration when the handset screen shows Press MENU on BS,

sel Registration & sel Register HS. Then put HS in cradle.

To register a handset to your telephone base

1. Make sure the handset is out of the charger and the screen shows Press MENU on BS, sel Registration & sel Register HS. Then put HS in cradle. before you begin registration.

SB67138:

COVM Speed dial setup Customer support Registration

2. On the telephone base, press MENU/ENTER.

3. Scroll down to Registration and press MENU/ENTER.

4. Press MENU/ENTER again to select Register HS.

5. Place the unregistered handset into the charger. The telephone base screen shows Registering new

Registering new device...

device... It takes up to 60 seconds to complete the registration. There is a beep sound when the registration is successful. The telephone base shows Handset registered and then the handset shows X:Handset X

Handset registered

(X represents the extension number [1-0]; Handset X represents the handset name).

SB67148:

NOTES:

If the registration is not successful, the telephone base screen displays

1. Registration failed with an error tone. To reset the handset, remove the handset from the cradle. Try the registration process again.

Make sure to remove all unregistered system handsets or cordless

2. headset from the cradles before registering a new handset.

2:Handset 2

Set date & time Charging

Getting started

Add and register desksets

The handset provided with your SynJ SB67138 is already registered as Handset 1. Additional desksets are assigned numbers in the order they are registered (Deskset 2 to Deskset 10).

Start registration when the handset screen shows Press

MENU on MAIN base, select Registration & then Register HS. Then press Start.

To register a deskset to your telephone base

1. The SynJ SB67148 deskset shows Press MENU on Main base, select Registration & then Register HS. Then press Start. before you begin registration.

2. On the main telephone base, press MENU/ENTER.

3. Scroll down to Registration and press MENU/ENTER.

Press MENU on MAIN base, select Registration & then Register HS. Then press Start

SB67138:

COVM Speed dial setup Customer support Registration

Registration

Deregistration

4. Press MENU/ENTER again to select Register HS.

5. Press the Start softkey on the unregistered deskset. The telephone base screen shows Registering new device... It takes up to 60 seconds to complete the registration. You hear a beep when the registration is successful. The telephone base shows Deskset registered and the deskset shows X:Deskset X (X represents the extension number [1-0]; Deskset X represents the deskset name).

NOTE: If the registration is not successful, the telephone base screen displays Registration failed with an error tone. Try the registration process again.

Registering new device...

Deskset registered

SB67148:

2:Deskset 2

Set date & time

Redial

Getting started

Add and register a cordless headset

You can use this phone handsfree when you register a DECT

6.0 cordless headset (AT&T model TL7600, sold separately) to the telephone base. You can only register one cordless headset to the telephone base. The cordless headset must have a charged battery. Make sure the headset battery is properly installed.

Place the headset in the headset charger and note the color of the ON/OFF button. If the button flashes a blue and orange light twice every five seconds, the headset is unregistered. If the button shows a constant blue light, the headset is registered. You need to deregister the headset before you can register it to the SynJ SB67138. See the deregistration instructions in the user’s manual of the telephone to which it is currently registered. See page 81 for instructions on using the cordless headset with this telephone.

To register a cordless headset to your telephone base

Place the headset in the headset charger and allow it to charge for at least five minutes before beginning registration. Make sure the headset is out of the headset charger before you begin registration.

On the telephone base, press MENU

Scroll down to Registration and press MENU/ENTER.

Press MENU/ENTER again to select Register HS. The

/ENTER.

telephone base shows Registering new device... It takes up to 60 seconds to complete the registration.

Place the headset into the cradle. The telephone base shows Cordless headset registered and beeps when the registration is successful.

Lift the headset, then press the headset ON/OFF button. If

you hear a dial tone and the extension

icon appears on

the telephone base, the registration was successful.

If there is no dial tone, or the ON/OFF light on the headset flashes twice every five seconds, the registration was not successful. Remove the headset from the headset charger and repeat the registration process again, starting with Step 2 above.

If you have a dial tone but an extension number other than 0 displays on the telephone base, the headset is registered as a handset and will not function properly. If this is the case, you must deregister and start over. See Deregister devices on the next page.

COVM Speed dial setup Customer support Registration

Registering new device...

Cordless headset registered

Line1 00:00:05

Getting started

Deregister devices

If you already have 10 registered devices and need to replace or add a new device, or if you wish to change the assigned extension numbers of your devices, you must first deregister all devices. You need to register each device you wish to use again. Deregistering a cordless handset or deskset does not remove the data saved on that device. Please read all the

instructions on this page before beginning the deregistration process.

Please make sure the telephone system is not in use before deregistration. To deregister all devices registered to the telephone base:

1. On the telephone base, press MENU

/ENTER.

2. Scroll down to Registration and press MENU/ENTER.

COVM Speed dial setup Customer support Registration

3. Scroll down to Deregistration and press MENU/ENTER.

Deregistration

4. The telephone base screen shows Deregister all devices? <=No >=Yes. Press REP to exit or press SKIP to

continue the deregistration.

5. If you press SKIP , The telephone base shows Deregistering. It takes up to 10 seconds to complete the deregistration. The telephone base shows All devices deregistered and beeps when the deregistration is successful.

NOTES:

If the deregistration process is not successful, you might need to reset the system and try again.

1. To reset, you can press EXIT on the telephone base. You can also reset the telephone base by unplugging the power from the telephone base and plugging it back in.

To register a cordless handset again, refer to the registration information on page 10.

To register an expansion deskset again, refer to the registration information on page 11.

To register a cordless headset again, refer to the registration information on page 12.

Deregister all devices?

<=No >=Yes

Deregistering

All devices deregistered

Getting started

INT/P

TT ALL

EXT

EXT 7

EXT 8

EXT 9

EXT 0

EXT 2

EXT 3

EXT 4

EXT

HEADSET

/ AUX IN

INT/P

TT ALL

EXT

EXT 7

EXT 8

EXT 9

EXT 0

EXT 2

EXT 3

EXT

HEADSET

/ AUX IN

Add a corded headset

You can use this telephone handsfree when you install any industry-standard

2.5mm corded telephone headset (purchased separately). For best results, use an AT&T 2.5mm corded headset. To purchase a headset, visit our website

www.telephones.att.com, or call 1 (888) 915-2007. In Canada,

at dial 1 (866) 288-4268. See page 41 for instructions on using the corded headset with this telephone.

To add a corded headset to the telephone base

Plug a 2.5 mm headset into the HEADSET/AUX IN jack on the side of the telephone base.

Side view of the telephone base

NOTE: If you have corded and cordless headsets connected to your telephone base, theIf you have corded and cordless headsets connected to your telephone base, the

HEADSET button only controls the corded headset.

Getting started

Telephone base setup

Menu settings

Use this feature to use the menus to change the telephone base settings.

Press MENU/ENTER when in idle mode (when the telephonetelephone

1. is not in use) to enter the main menu.

Press or to scroll to the feature to be changed.to scroll to the feature to be changed.

2. The > symbol indicates the selected menu item.

Press MENU/ENTER to select the menu item.

3. Press EXIT to exit setup without making changes.

NOTE: Press EXIT to cancel an operation, exit the menu display, or return to idle mode.

Ringer volume

Use this feature to set the ringer volume to one of three levels or turn the ringer off. When the ringer is off, the

icon appears on the telephone base screen.

1. When the telephone is idle, press MENU/ENTER.

2. Press or to scroll to Ringer setting. Press MENU/ENTER.

3. Press MENU/ENTER again to select Ringer volume.

4. Press , , VOL+ or VOL- on the telephone base to adjust the ringer volume.

5. Press MENU/ENTER to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press EXIT.

NOTE: The ringer volume also determines the ringer volume for

intercom calls (page 50). If the telephone base ringer volume is set to off, that telephone base is silenced for all incoming calls, including intercom calls.

Directory Call log

Ringer setting Mailbox setup

Ringer volume Ringer tone Ringer group

Ringer volume

ENTER=Save

Ringer volume

ENTER=Save

*: Base 0 missed calls 5:12PM 4/27

Getting started

Telephone base setup

Volume control

Use this feature to independently set the listening volume to one of five levels for each of the three listening options (corded handset, speakerphone and corded headset). While using each, press listening volume.

While adjusting the volume on the corded handset or the corded headset, you hear a triple beep when you reach the minimum or maximum volume setting.

The SynJ SB67138 telephone base stores the volume setting for each listening option.

Ringer tone

Use this feature to choose one of the seven ringer tones for incoming calls. You can choose different ringer tones for different lines so you can easily identify which line is ringing.

, , VOL+ or VOL- to adjust the

Volume

When the telephone is idle, press MENU

Press

or to scroll to Ringer setting. Press MENU/ENTER.

or to scroll to Ringer tone. Press MENU/ENTER.

REP or SKIP to select the desired line (L1, L2,

/ENTER.

L3 or L4).

Press

Repeat steps 4-5 above to choose ringer tones for other

or to select a desired ringer tone.

lines if desired.

MENU/ENTER to save the setting and return to the

Press

7. previous menu. There is a confirmation tone. To exit without making changes, press EXIT.

NOTE: If you turn off the ringer volume, you will not hear ringer

tone samples.

Directory Call log

Ringer setting Mailbox setup

Ringer volume

Ringer tone Ringer group

Ringer tone L1 L 2 L 3 L4

1 1 1 1

Ringer tone L1 L 2 L 3 L4

1 3 1 1

Getting started

Telephone base setup

Ring group

Use this feature to specify which extensions receive incoming calls. By default, all extensions and the telephone base receive incoming calls. You can block some extensions from receiving calls, however, they can still be used to make outgoing calls.

When the telephone is idle, press MENU

Press

MENU/ENTER.

Press

or to scroll to Ringer setting. Press

or to scroll to Ring group. Press MENU/

ENTER.

Press

REP or SKIP to select a desired line (L1, L2, L3

/ENTER.

Directory Call log

Ringer setting Mailbox setup

Ringer volume Ringer tone

Ring group

or L4) while Ring group flashes.

Press

or to scroll to Extension number:, use

the dial pad to press the number of the extension (*,1,2,3,4,5,6,7,8,9,0) that you want to delete, or press the number again to add it back to the ring group.

MENU/ENTER to save the setting and return to

Press

6. the previous menu. There is a confirmation tone. To exit without making changes, press EXIT.

NOTE: The symbol * represents the telephone base; 0 represents extension 10.

Ring group: L3

Extension number: *1234567890 <>

Ring group: L3

Extension number:

*1-3-56-8-0

ENTER =Save

Do not disturb (DND)

Use this feature to silence your telephone base. When you activate the do not disturb function, the

icon appears on the telephone base screen and

you will not hear paging tones, voice paging or incoming call rings.

Instead, the LINE 1-LINE 4 indicator flashes to signal an incoming call. If you receive an intercom call, the extension number of that intercom call appears on the screen display.

Press DND twice to prevent interruptions. The DND

1. indicator turns on.

Press DND again to resume normal call alerts. The DND

2. indicator turns off.

*: Base 0 missed calls 5:12PM 4/27

Getting started

Telephone base setup

LCD contrast

Use this feature to adjust the screen contrast to one of six levels to optimize readability in different lighting conditions.

When the telephone is idle, press MENU

Press

or to scroll to Base setup, press MENU/ENTER.

MENU/ENTER again to select LCD contrast.

or to adjust the screen contrast level. The

/ENTER.

screen display temporarily fades away as you press and reappears as you press .

MENU/ENTER to save the setting and return to the

Press previous menu. There is a confirmation tone. To exit, press EXIT.

Key tone

Use this feature to turn the key tone on and off. The telephone base is factory set to beep with each key press. You can turn off this beep sound by turning the key tone off.

When the telephone is idle, press MENU

Press

or to scroll to Base setup. Press MENU/ENTER.

or to scroll to Key tone. Press MENU/ENTER.

/ENTER.

Call log Ringer setting Mailbox setup

Base setup

LCD contrast Key tone Language Line selection

LCD contrast

ENTER=Save

LCD contrast

Key tone Language Line selection

Press

Press the previous menu. There is a confirmation tone. To exit

or to scroll to On or Off.

MENU/ENTER to save the setting and return to

Key tone :Off

ENTER=Save

without making changes, press EXIT.

Language

Use this feature to change the display language that is used in all menus and screen displays. Set the display language on the telephone base and each extension separately. This telephone comes factory set for English displays.

When the telephone is idle, press MENU/ENTER.

Press

or to scroll to Base setup. Press MENU/ENTER.

or to scroll to Language. Press MENU/ENTER.

or to select English or Español.

MENU/ENTER again to save the setting and return

LCD contrast Key tone

Language Line selection

Language :English

to the previous menu. There is a confirmation tone. To exit without making changes, press EXIT.

ENTER=Save

Getting started

Telephone base setup

Line selection

Use this feature to select the default telephone line to be used when you make outgoing calls. This telephone comes factory set for Auto selectable line, which chooses the first available line for making a call. To select a particular line, choose Line 1, Line 2, Line 3 or Line 4.

When the telephone is idle, press MENU

Press

or to scroll to Base setup. Press MENU/ENTER.

or to scroll to Line selection. Press MENU/ENTER.

or to select Auto, Line 1, Line 2, Line 3

/ENTER.

or Line 4.

MENU/ENTER to save the setting and return to

Press the previous menu. There is a confirmation tone. To exit without making changes, press EXIT.

Set line mode

Use this feature to individually select the line mode for each available telephone line. For the system to behave properly, it needs to be set for:

Call log Ringer setting Mailbox setup

Base setup

LCD contrast Key tone Language Line selection

Line selection :Auto

ENTER=Save

a) PBX lines, which are typical business telephone systems that require you

to dial 8 or 9 to get an outside line.

-OR-

b) CO lines, which are standard residential telephone lines.

This telephone comes factory set for PBX lines.

When the telephone is idle, press MENU

Press

Repeat Steps 4 and 5 to choose the line mode for other

or to scroll to Base setup. Press MENU/ENTER.

or to scroll to Set line mode. Press MENU/ENTER.

or to scroll to a desired line (L1, L2, L3 or L4).

REP or SKIP to select PBX or CO.

/ENTER.

Key tone Language Line selection Set line mode

L1 CO L2 PBX L3 CO L4 PBX

lines if desired.

MENU/ENTER to save the setting and return to the previous menu.

Press There is a confirmation tone. To exit without making changes, press EXIT.

Getting started

Telephone base setup

Area codes

Use this feature to program this system to recognize one home area code and up to four local area codes. This feature makes it easy for you to place a call from the caller ID log.

If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID information only displays the seven digits of the telephone number, and when you dial from the call log, only seven digits are dialed.

If you must dial 10 digits (the area code and telephone number) for local calls, enter 000 for the home area code and enter your area code as a local area code. Then, if you receive a call from within your area code, the screen displays all 10 digits of the telephone number, and when you dial from the call log, all 10 digits are dialed.

If you have more than one area code for your region, enter those area codes as local area codes.

When the telephone is idle, press MENU

Press

or to scroll to Base setup. Press MENU/ENTER.

/ENTER.

Call log Ringer setting Mailbox setup Base setup

Press

or to scroll to Area codes. Press MENU/ENTER.

or to scroll to Home area or Local area 1-

Local area 4. Press MENU/ENTER to edit it.

Use the dial pad keys to enter a three-digit area code. Enter 000 for your home area code if you always dial ten-digit numbers. Press

REP or SKIP to scroll to the digit you want to edit, or press REMOVE once to delete a digit; press and hold REMOVE to delete all digits.

MENU/ENTER to save the setting and return to the

Press previous menu. There is a confirmation tone. To exit without making changes, press EXIT.

Language Line selection Set line mode Area codes

Home area

Local area 1 Local area 2 Local area 3

Enter code: 000

ENTER=Save

Home area: 000

Getting started

Telephone base setup

Hold reminder

When there is a call on hold for more than three minutes, the telephone base gives you a reminder beep once every 30 seconds. You can also turn this setting off.

When the telephone is idle, press MENU

Press Press or to scroll to Hold reminder. Press MENU/ENTER.

Press or to scroll to On or Off.

Press MENU/ENTER to save the setting and return to

or to scroll to Base setup. Press MENU/ENTER.

/ENTER.

the previous menu. There is a confirmation tone. To exit without making changes, press EXIT.

Set date and time

The answering system displays the date and time of the message while playing messages. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information.

Line selection Set line mode Area codes Hold reminder

Hold reminder :On

ENTER=Save

Flashing

Follow the steps below to set the month, day, year and time:

When the telephone is idle, press MENU

Press

Using the dial pad to enter the date. Press

or to scroll to Base setup. Press MENU/ENTER.

or to scroll to Date and time. Press MENU/ENTER.

to scroll to the item you want to edit, and press the dial pad keys to enter the correct digit.

Press

to move to the time editing.

or to select AM or PM.

REP or SKIP to scroll to the item you want to edit,

/ENTER.

REP or SKIP

Set line mode Area codes Hold reminder Date and time

Date: 12.31. 2006 Time: 09:00 AM

ENTER=Save

Date: 01.01. 2009 Time: 12:00 PM

ENTER=Save

and press the dial pad to enter the correct digit.

8. Press

MENU/ENTER to save the setting and return to the previous menu. There is

a confirmation tone. To exit without making changes, press EXIT.

NOTES:

The time is in a 12-hour clock format. If you set an invalid time, you will hear an error tone while

pressing MENU/ENTER to save the setting. The error tone means the setting cannot be saved. You need to correct the time entry to continue the setup process.

If the date and time are not set when a message is recorded, the system does not display date and

2. time on the screen while playing messages.

^v=PM

^v=AM

Getting started

Telephone base setup

Music on hold (M.O.H.)

You can choose what callers hear when placed on hold. M.O.H. is set to on by default.

You have four options:

If you want callers you place on hold to hear nothing, turn M.O.H. off.

•

If you want callers on hold to hear the default music that comes with the

• telephone, turn M.O.H. on but do not record your own music or voice message.

If you want callers on hold to hear audio that you record onto the

• telephone, see the instructions on pages 24-25.

If you want callers to hear audio directly streamed into the telephone,

• connect an audio source such as a computer, MP3 player or radio to the telephone base (page 26).

Turn M.O.H. on or off:

When the telephone is idle, press MENU

Press

or to scroll to Base setup. Press MENU/ENTER.

or to scroll to Music on hold. Press MENU/ENTER.

MENU/ENTER again to select M.O.H. on/off.

or to highlight On or Off.

/ENTER.

Call log Ringer setting Mailbox setup Base setup

Area codes Hold reminder Date and time

Music on hold

If you select On and the source is Recorded M.O.H.,

6. when you press

MENU/ENTER to save the setting,

Music on hold: On displays.

-OR-

If you select On and the source is Aux In Device with an audio device connected, when you press

MENU/ENTER to

save the setting, Device connected to the headset jack will be used for M.O.H. displays.

The screen returns to the previous menu. To exit without making changes, press EXIT.

NOTE: If M.O.H. is turned on, you cannot make any changes to M.O.H.

settings while a call is currently on hold. The screen displays M.O.H. currently in use. Please try again later.

M.O.H. on/off Review M.O.H. Record new M.O.H. M.O.H. source

Music on hold :On

ENTER=Save

Device connected to the headset jack will be used for M.O.H.

No Device is connected to the headset jack at base.

Getting started

IN T / P T

T A L L

EXT 1

EX T 6

EXT 7

EXT 8

EXT 9

EXT 0

EX T 2

EXT 3

EXT 4

EXT 5

EXT 1

T 6

EXT 7

EXT 8

EXT 9

EXT 0

EXT 2

EXT 3

EXT 4

EXT 5

Telephone base setup

Listen to the music on hold:

When the telephone is idle, press MENU/ENTER.

Press

If you select Recorded M.O.H., press

or to scroll to Base setup. Press MENU/ENTER.

or to scroll to Music on hold. Press MENU/ENTER.

or to scroll to Review M.O.H. Press MENU/ENTER.

or to highlight Recorded M.O.H. or Aux In Device.

MENU/ENTER to

hear the current recording or the default music.

-OR-

If you select Aux In Device, press MENU/ENTER to hear the current music playing on your audio device that is connected to the telephone base.

-OR-

If you select Aux In Device but there is no audio device connected with the telephone base, No Device is connected to the headset jack at base displays on the screen. Connect an audio device to the HEADSET/AUX IN jack (as shown below), then choose Review M.O.H.

6. Press REP to return to the previous menu.

Change the music on hold volume:

The music on hold volume can only be changed at the audio device.

Place a call to your SynJ SB67138.

Press HOLD on the SynJ SB67138 to place the call on hold. Listen to the

2. music on hold to determine if the volume is desirable.

If you are using recorded audio and want to make adjustments to the volume

3. on the audio device and record the audio again, start again with Step 1 of

Change the music on hold volume.

-OR-

If you get streaming audio from a device and want to make adjustments to the volume, change the volume on the audio device while the call is on hold until you find the desired volume. When you finish listening to the

audio, hang up both telephones.

M.O.H. on/off Review M.O.H.

Record new M.O.H. M.O.H. source

Recorded M.O.H. Aux In Device

Play M.O.H. 01:42

<=Back

Aux In Device playing

<=Back

Recorded M.O.H. Aux In Device

No Device is connected to the headset jack at base.

Getting started

Telephone base setup

Record music or a voice message

You can record audio or music from an audio source such as a computer, MP3 player, or stereo using the audio cable provided. The recording can be up to three minutes long and plays repeatedly while a call is on hold.

NOTE: It is the user’s responsibility to comply with the copyright laws and to provide lawfully

acquired music for the music on hold feature. Unlawful use of copyright protected music and/or lyrics may subject the user to fines and other legal action.

M.O.H. on/off Review M.O.H.

Record new M.O.H. M.O.H. source

Record music or a message using an audio device:

When the telephone is idle, press MENU

Press

Plug the small end (2.5mm plug) of the audio cable into

or to scroll to Base setup. Press MENU/ENTER.

or to scroll to Music on hold. Press MENU/ENTER.

or to scroll to Record new M.O.H. Press MENU/ENTER.

the HEADSET/AUX IN jack on the telephone base and plug the large end (3.5mm plug) of the audio cable into the audio output jack on your audio device (as shown on the previous page).

When your audio device is ready to play, press on the telephone. You hear the voice prompt “Record after

/ENTER.

MENU/ENTER

M.O.H. record

ENTER=Start

M.O.H. record 00:09

ENTER=Stop

the tone. Press stop when you are done.” Start playing the sound or message on your audio device after the beep. The audio plays through the speakerphone and a counter on the screen shows the elapsed time. The maximum record time is three minutes, at which time the telephone automatically stops recording and the recording is saved.

MENU/ENTER to stop recording. The screen display returns to the previous

Press menu. To exit without making changes, press EXIT.

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