AT&T SB67118 User Manual
User’s manual
AT&T SB67118 DECT 6.0
4-line corded/cordless
small business system
Congratulations
T
Compatible with
Hearing Aid T-Coil
TIA-1083
on your purchase of this AT&T product. Before using this AT&T product, please
read the Important safety information on pages 80-81 of this manual.
Please thoroughly read this user’s manual for all the feature operations and
troubleshooting information necessary to install and operate your new AT&T
product. You can also visit our website at www.telephones.att.com or
call 1 (888) 915-2007. In Canada, dial 1 (866) 288-4268.
Model #: SB67118
Type: DECT 6.0 4-line corded/cordless small business system
Serial #:
Purchase date:
Place of purchase:
Both the model and serial number of your AT&T product can be found on the
bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to return
your telephone for warranty service.
Telephones identified with this logo have reduced noise and interference when
used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083
Compliant Logo is a trademark of the Telecommunications Industry Association.
Used under license.
The ENERGY STAR® program (www.energystar.gov)
recognizes and encourages the use of products that
save energy and help protect our environment. We
are proud to supply this product with an ENERGY
STAR® qualified power adapter meeting the latest
energy efficiency guidelines.
© 2009 Advanced American Telephones. All rights reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Check to make sure the telephone package includes the following items:
User’s manual
AT&T SB67118 DECT 6.0
4-line corded/cordless
small business system
SB67118
User's manual
Telephone base
Quick start guide
SB67118 DECT 6.0
4-line corded/cordless
small business system
telephone base
SB67118
Quick start guide
Corded handset
User’s manual
AT&T SB67108
DECT 6.0 expansion handset
for use with AT&T model
SB67118
SB67108
User's manual
Coiled handset cord
Quick start guide
AT&T SB67108
DECT 6.0 expansion handset
for use with AT&T model
SB67118
SB67108
Quick start guide
Two telephone line cords
(4-conductor)
Telephone base
power adapter
Battery
compartment
cover
Cordless handset
Belt clip for
cordless handset
Battery for
cordless handset
Charger for cordless
handset with power
adapter installed
User’s manual
SB67118 DECT 6.0
4-line corded/cordless
small business system
Table of contents
Getting started
Quick reference guide .............................. 1
Installation ......................................................4
Planning your system ................................ 5
Telephone base installation ................... 6
To connect the corded handset
and power adapter to the
telephone base......................................... 6
To connect the telephone line
cords to the telephone base ............. 7
Optional backup
battery installation ................................. 9
Add and register handsets ...................10
To register a handset to your
telephone base.......................................10
Add and register a
cordless headset....................................11
To register a cordless headset to
your telephone base ..........................11
Deregister handsets and headset .....13
Add a corded headset ............................14
To add a corded headset to the
telephone base.......................................14
Optional audio cable ...............................15
To use an audio cable .........................15
Telephone base setup .............................16
Menu settings ..........................................16
Ringer volume .........................................16
Volume control .......................................17
Ringer tone ...............................................17
Ring group ................................................18
Do not disturb (DND) ...........................18
LCD contrast ............................................19
Key tone .....................................................19
Language ...................................................19
Line selection ..........................................20
Set line mode ..........................................20
Area codes ................................................21
Hold reminder .........................................22
Set date and time .................................22
Music on hold (MOH) ...........................23
Auto attendant setup
(for answering system) .......................25
Record announcement
(auto attendant) .....................................25
Record extension list ...........................26
Number of rings
(auto attendant) .....................................27
Mailbox setup
(for answering system) .......................28
Number of rings
(general mailbox) ..................................28
Record announcement
(independent mailbox) ........................28
Select announcement .........................29
Mailbox setup
(for general mailbox) ...........................30
Set access code (remote code) ......30
Call screening..........................................30
Notify alert ................................................31
Remaining space ....................................32
Speed dial setup ........................................33
Enter, edit or delete a speed
dial number ..............................................33
Customer support .................................33
Screen icons, indicator tones
and lights ..................................................34
Telephone base operation
Telephone base basic operation ........36
Line indicators .........................................36
Making a call............................................36
On-hook dialing (predialing) ............37
Using the speakerphone ....................37
Calling a speed dial number ............37
Answering a call ....................................38
Temporary ringer silencing ...............38
Last number redialing .........................38
Options while on calls ............................39
Volume control .......................................39
Call waiting ...............................................39
Call privacy ...............................................40
Recording a call .....................................40
MUTE ............................................................41
HOLD ...........................................................42
Switching between lines ....................42
Join a call in progress .........................42
Chain dialing ............................................43
Three-way conference calls .............43
COVM (central office voicemail).........45
COVM reset ...............................................45
Intercom .........................................................46
Make an intercom call to a
cordless handset ..................................46
Answer an intercom call ....................47
End an intercom call ............................47
Make another intercom call while
on an intercom call ..............................47
Answer an incoming call during
an intercom call .....................................47
Call transfer .................................................48
Blind transfer ...........................................48
Transfer a call and speak to the
receiving party ........................................48
Answer a transferred call ..................49
Push to talk (PTT) intercom .................50
PTT to a single handset .....................50
PTT to all handsets ...............................50
Answer a PTT call ..................................51
Convert PTT call to
intercom call ............................................51
End a PTT call ........................................51
Directory
About the directory ..................................52
Capacity .....................................................52
Exit the directory ...................................52
Create directory entries .........................53
Create a new directory entry ..........53
Store a pause in a
directory number ...................................54
Store a flash in a
directory number ...................................54
Review directory ........................................55
Review directory entries ....................55
Search directory .........................................56
Search by name .....................................56
Dial, delete or edit entries ....................57
Display dial ...............................................57
Delete an entry.......................................57
Delete all entries ...................................57
Edit an entry ............................................57
Caller ID
About Caller ID ...........................................58
Information about caller ID with
call waiting ...............................................58
Caller ID Information ...............................59
How the caller ID information
(call log) works .......................................59
Caller ID operation ...................................60
Memory match ........................................60
Missed (new) calls indicator .............60
Review the caller ID information ...60
Make a call log entry ready
to dial ..........................................................61
Dial a call log entry ..............................61
Delete entries ..........................................61
Save a call log entry to
the directory ............................................62
Reasons for missing
caller ID information ............................63
Answering system
Answering system and voicemail ......64
Setting your system to
automatically answer calls ...............65
An example of a 2-line answering
system setup ...........................................65
An example of a 4-line answering
system setup ...........................................66
Select the answer mode ....................66
Answering system capacity ..............66
Auto attendant operation .....................67
Turn the auto attendant on ..............67
Using the auto attendant ..................67
Using multiple auto attendants ......68
Auto attendant flow chart ................69
Answering system operation ...............70
Set general delivery mailbox
to answer ..................................................70
Incoming messages ..............................70
New message indication ....................70
Message playback .................................70
Options during playback ....................71
Delete all old messages .....................71
Transfer message ..................................72
Recording and
delivering memos ..................................72
Play back a memo ................................73
Set general delivery mailbox to
not answer ................................................73
Disable the answering system ........73
Remote access ............................................74
Cordless headset
Cordless headset operation .................76
Cordless headset
extension number .................................76
Switch between corded or
cordless handset, telephone
speakerphone and
cordless headset....................................76
Appendix
Telephone base display
screen messages ...................................77
Maintenance.................................................79
Important safety information ..............80
FCC part 68 and ACTA ............................82
FCC part 15 ..................................................83
Limited warranty ........................................84
Technical specifications .........................86
Troubleshooting .........................................87
Index
Index ................................................................95
Getting started
Quick reference guide
LINE 1-LINE 4 keys
Press to make or answer
a call on the desired
line (pages 36-38).
ANSWER ON keys
Press to show the
automatic answer
options for that line
(page 66).
EXIT
While in a menu, press to cancel an
operation and exit the menu display.
NEW CALL indicator
On when there are
unreviewed calls (page 60).
MENU/ENTER
Press to enter the menu.
While in the menu, press to
select an item or save an
entry or setting.
Messages
When in idle mode, press to
enter the general mailbox
menu (page 70).
CONF
Press to add another
extension or outside line to an
existing call (page 43).
HOLD
Press to place an outside call
on hold (page 42).
Navigation keys
While in menus, press or to scroll through the menus, highlight
items or to change settings. Press REP to return to the previous menu.
While entering names or numbers, press REP or SKIP to move the
cursor to the left or right.
While playing back messages, press REP to repeat the message, or
press REP twice to hear the previous message, or press SKIP to skip
to the next message.
1
Getting started
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Quick reference guide
CALL LOG
Press to view caller ID
information (page 60).
PAUSE/REDIAL
Press repeatedly to view the last
10 numbers dialed (page 38).
While entering digits, press to
insert a dialing pause (page 54).
INT/PTT ALL/PTT ALL
Press to page all extensions. An intercom
connection is established with the first extension
that answers (page 46).
Press and hold to broadcast to all extensions
(page 50).
DIR
Press to view directory
information (page 55).
REMOVE
While playing a message, press
to delete (page 71).
While reviewing the caller ID
information, press to delete an
individual entry (page 61).
While predialing, press to
delete digits (page 37).
One-touch keys, EXT 1-0
Press to intercom with the desired
cordless extension number (page 46).
Press and hold to broadcast a
message to that extension (page 50).
Directory card
To write names on the directory card, follow the steps below:
1. Remove the clear plastic cover by inserting
the tip of a small item such as a paperclip
into the hole at the top edge of the cover.
2. Pull out the directory card.
3. Write the information on the directory card.
4. Replace the directory card and the plastic
cover.
2
Getting started
Quick reference guide
HEADSET
When a corded headset is connected to
the telephone base, press to get a line,
answer a call or hang up (pages 37-38).
The red indicator is on when the headset
is in use.
INT
When in idle mode, press
to initiate an intercom
call (page 46).
FLASH
During a call, press to
answer an incoming call
when you receive a call
waiting alert (page 39).
Press to transfer a call to an
extension (page 48).
Press to transfer messages
from the general mailbox to a
handset mailbox (page 72).
Main menu
The > symbol highlights a menu item.
>
Directory
Call log
Ringer setting
Mailbox setup
Menu
Main menu
Directory (page 52)
Call log (page 60)
Ringer setting (page 17)
Mailbox setup (page 28)
Base setup (page 19)
COVM (page 45)
Speed dial setup (page 33)
Customer support (page 33)
Registration (page 10)
MUTE
During a call, press to
mute the microphone
(page 41). During an
incoming call, press
to mute the ringer
(page 38).
XFER (transfer)
DND
(do not disturb)
Press twice to turn the
feature on. Press again to
turn off (page 18).
SPEAKER
Press to turn on the
speakerphone. Press again
to turn it off (page 37).
VOL+/VOL-
During a call, press to adjust
the listening volume (page 17).
During message playback,
press to adjust the playback
volume (page 71).
Using menus
Press MENU/ENTER to show the first menu
•
item, Directory.
Press or to scroll through menu items.
•
Press MENU/ENTER to select or save changes
•
to a highlighted menu item.
Press EXIT to cancel an operation, exit the
•
menu display or return to the idle screen.
Press REP to back up to the previous menu.
•
3
Getting started
Installation
Install the telephone base close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base should be placed on a flat
surface. For optimum range and better reception, place the telephone base in a
central and open location.
If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone lines, you must install a DSL filter between the
telephone line cord and the telephone wall jack (page 7). The filter prevents
noise and caller ID problems caused by DSL interference. Please contact your
DSL service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the telephone
base and handset displays - remove them before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (888) 915-2007. In Canada, dial
1 (866) 288-4268.
Avoid placing the telephone base too close to:
• Communication devices such as: television sets, VCRs, or other cordless
telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave ovens,
refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing machine or work
bench.
4
Getting started
Planning your system
The SB67118 package includes one telephone base and one cordless
handset (pre-registered at the factory). The included cordless handset has
been assigned extension number 1. The system supports a maximum of four
external lines, which are provided by your telephone service provider.
You can expand the system by adding up to nine more cordless handsets
(AT&T model SB67108), or a combination of cordless handsets and one
cordless headset (AT&T model TL7600). The system automatically assigns an
extension number to each handset.
You can use a DECT 6.0 repeater (AT&T model SB67128) to extend the
operating range for cordless handsets to cover areas where the signal is very
weak or not available.
NOTES:
If you have two or three telephone lines, you will need one two-line adapter for each two lines. If
1.
you have four telephone lines, you will need two two-line adapters.
If your establishment has four telephone lines from one-line telephone jacks, you will need to
2.
purchase a telephone line cord (purchased at an electronics store in your area) or equivalent for
each two-line adapter.
If you have high-speed Internet service (digital subscriber line - DSL), you need to have an external
3.
or internal DSL splitter for each telephone line installed at your location by your DSL provider.
IMPORTANT INFORMATION
For complete instructions on using the accessory cordless handset or
headset, please refer to the appropriate manual.
Purchase any desired accessories:
Cordless handsets (AT&T model SB67108)
•
Cordless headset (AT&T model TL7600)
•
DECT 6.0 repeater (AT&T model SB67128)
•
Two-line adapters (Model 16598, part number 89-0071-00)
•
Additional telephone line cords
•
To order these accessories or to view the manuals, visit our website at
www.telephones.att.com, or call 1 (888) 915-2007. In Canada, dial
1 (866) 288-4268.
5
Getting started
Telephone base installation
To connect the corded handset and power adapter to the telephone base
Plug the large end of the
power adapter into a power
outlet not controlled by a
wall switch.
Raise the two antennas for
optimum wireless range and
performance. For greater
range, add optional repeaters
(AT&T model SB67128).
Plug the small end of the power adapter
into the power jack at the bottom of the
telephone base. Route the power adapter
cord through the slot on the bottom of
the telephone.
Plug one end of the coiled
handset cord into the
HANDSET jack on the left
side of the telephone.
Plug the other end of the
coiled handset cord into
the corded handset.
NOTE: For complete instructions on installing the cordless handset, see Add and register
handsets on page 10 of this user’s manual, refer to the AT&T SB67108 user’s manual or visit
www.telephones.att.com to download the manual.
IMPORTANT INFORMATION
Use only the power adapter supplied with this product. To order a replacement power adapter, visit
1.
our website at www.telephones.att.com, or call 1 (888) 915-2007.
In Canada dial 1 (866) 288-4268.
The power adapter is intended to be correctly oriented in a vertical or floor mount position. The
2.
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or
cabinet outlet.
6
Getting started
L3/L4 L1/L2
L3/L4 L1/L2
Telephone base installation
To connect the telephone line cords to the telephone base
If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone lines, you must install a DSL filter between the
telephone line cord and the telephone wall jack. The filter prevents noise
and caller ID problems caused by DSL interference. Please contact your DSL
service provider for more information about DSL filters.
Install the telephone line cords as shown below:
Electrical outlet
not controlled
by a wall switch
Power adapter
Line 3 + Line 4
Telephone
line cords
Line 2 + Line 1
If you have DSL
high-speed Internet
service, a DSL filter
(not included) is
required on each
DSL line.
Option 1: To connect two 2-line wall jacks
7
L3/L4 L1/L2
Getting started
L3/L4 L1/L2
Telephone base installation
Electrical outlet
not controlled
by a wall switch
Power adapter
Line 4
Line 3
Two-line adapter
Line 2
Line 1
If you have DSL
high-speed Internet
service, a DSL filter
(not included) is
required on each
DSL line.
Option 2: To connect four one-line wall jacks
NOTES:
If you have three one-line wall jacks, you need a two-line adapter for two of the lines.
1.
The long cords supplied with the telephone are four-conductor cords.
2.
To order a two-line adapter (model 16598, part number 89-0071-00), visit our website at
3.
www.telephones.att.com, or call 1 (888) 915-2007. In Canada, dial
1 (866) 288-4268.
8
Getting started
Optional backup battery installation
Install four AA batteries (purchased separately) to use some features of
this telephone in the event of a power failure. If power fails with working
batteries installed, all the lines of this telephone will work only with the
corded handset. You can answer calls, and dial calls using the telephone
base dial pad and the one touch or redial features. No other features will
work until AC power is restored.
Install the telephone base as shown below:
Step 1
Open the backup
battery compartment
cover.
Step 2
Place the batteries
in the compartment
Step 3
following the polarity
label +/-.
NOTES:
Use disposable AA alkaline batteries only. Do not use rechargeable batteries.
1.
When there is no AC power, the screen backlight is off.
2.
Align the cover flat
against the battery
compartment, then
slide it to the left
until it clicks into
place to lock the
cover.
9
Getting started
Add and register handsets
Your telephone can support up to 10 cordless handsets or nine cordless
handsets and one cordless headset. You can add new handsets and headset
(AT&T model SB67108 and TL7600, sold separately) to the SB67118 at any
time, but each new handset or headset must be registered with the telephone
base before use. You must register each handset and headset separately.
The handset provided with your SB67118 is pre-registered as Handset 1.
Additional handsets are assigned numbers in the order they are registered
(Handset 2 to Handset 10).
If the handset does not have enough power to proceed with the registration,
you need to charge the new handset for at least five
minutes (see Battery installation and charging in the
SB67108 cordless handset manual). Start registration
when the handset screen shows Press MENU on BS, sel
Registration & sel Register HS. Then put HS in cradle.
To register a handset to your telephone base
1. Make sure the handset is out of the charger and the screen shows
Press MENU on BS, sel Registration & sel Register HS. Then put HS in
cradle. before you begin registration.
2. On the telephone base, press MENU/ENTER.
Press MENU on BS,
sel Registration
& sel Register
HS. Then put HS
in cradle.
COVM
Speed dial setup
Customer support
Registration
>
3. Scroll down to Registration and press MENU/ENTER.
4. Press MENU/ENTER again to select Register HS.
5. Place the unregistered handset into the cradle. The
telephone base screen shows Handset registering. It
takes up to 60 seconds to complete the registration.
There is a beep sound when the registration is successful.
The handset shows Handset registered, and then shows
X:Handset X (X represents the extension number [1-0];
Handset X represents the default handset name).
NOTES:
If the registration is not successful, the telephone base screen displays
1.
Error. To reset the handset, remove the handset from the cradle. Try the
registration process again.
Please make sure to remove all unregistered system handsets or cordless
2.
headset from the cradles before registering a new handset.
10
>
Register HS
Cordless headset
Deregistration
Handset
registering
Handset
registered
2:Handset 2
Set date & time
Charging
Getting started
Add and register a cordless headset
You can use this phone hands-free when you register
a DECT 6.0 cordless headset (AT&T model TL7600, sold
separately) to the telephone base. The cordless headset
must have a charged battery. Make sure the headset
battery is properly installed.
Place the headset in the headset charger and note the
color of the ON/OFF button. If the button flashes a blue
and orange light twice every five seconds, the headset is
unregistered. If the button shows a constant blue light, the
headset is registered. You need to deregister the headset
before you can register it to the SB67118. See the deregistration instructions
in the user’s manual of the telephone to which it is currently registered. See
page 76 for instructions on using the cordless headset with this telephone.
To register a cordless headset to your telephone base
Place the headset in the headset charger and allow it to charge for at
1.
least five minutes before beginning registration. Make sure the headset is
out of the headset charger before you begin registration.
COVM
On the telephone base, press MENU/ENTER.
2.
Speed dial setup
Customer support
Registration
>
Scroll down to Registration and press MENU/ENTER.
3.
Scroll down to Cordless headset and press MENU/ENTER.
4.
The telephone base screen shows Cordless headset
registering. It takes up to 60 seconds to complete
the registration.
Place headset into the cradle. The telephone base screen
5.
shows Cordless headset registered and beeps when the
registration is successful.
Press the headset ON/OFF button. If you hear a dial tone
6.
and the extension 0 icon appears on the telephone base
display, the registration was successful.
If there is no dial tone, or the ON/OFF light on the headset
flashes twice every five seconds, the registration was not
successful. Remove the headset from the headset charger and
repeat the registration process again, starting with step
two above.
11
Register HS
>
Cordless headset
Deregistration
Cordless headset
registering
Cordless headset
registered
Line1 00:00:05
0
ON / O F F
button
Getting started
Add and register a cordless headset
If you have a dial tone but some extension number other than 0 is on the
telephone base display, then the headset is registered as a handset and will
not function properly. If this is the case, you must deregister and start over,
being careful to select Cordless headset in step four on the previous page.
See Deregister handsets and headset on the next page.
12
Getting started
Deregister handsets and headset
If you already have 10 registered handsets and need to replace a cordless
handset, add a cordless headset (AT&T model TL7600, sold separately); or,
if you wish to change the assigned extension numbers of your handsets,
you must first deregister all the handsets, and then re-register each handset
you wish to use. Please read carefully through all the instructions on this
page before beginning the deregistration process. Deregistering a cordless
handset does not remove the data saved on the handset.
This process deregisters all cordless handsets and any cordless headset
registered to the telephone base. Please make sure the telephone system is
not in use before deregistration.
COVM
1. On the telephone base, press MENU/ENTER.
2. Scroll down to Registration and press MENU/ENTER.
3. Scroll down to Deregistration and press MENU/ENTER.
Speed dial setup
Customer support
Registration
>
Register HS
Cordless headset
Deregistration
>
4. The telephone base screen shows Deregister all
handsets? <=No >=Yes. Press REP to exit or press
SKIP to continue the deregistration.
Deregister all
handsets?
<=No >=Yes
Deregistering
5. The telephone base screen shows Deregistering. It takes
about 10 seconds to complete the deregistration. The
screen shows All handsets deregistered and beeps when
the deregistration is successful.
NOTES:
If the deregistration process is not successful, you might need to reset the system and try again. To
1.
reset: you can press EXIT on the telephone base. You can also reset the telephone base by unplug-
ging the power from the telephone base and plugging it back in.
To re-register a cordless handset, refer to the registration information on page 10.
2.
13
All handsets
deregistered
Getting started
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Add a corded headset
You can use this telephone hands-free when you install any industry-standard
2.5mm corded telephone headset (purchased separately). For best results, use
an AT&T 2.5 mm corded headset. To purchase a headset, visit our website
at www.telephones.att.com, or call 1 (888) 915-2007. In Canada,
dial 1 (866) 288-4268. See page 37 for instructions on using the corded
headset with this telephone.
To add a corded headset to the telephone base
Plug a 2.5 mm headset into
the HEADSET jack on the side
of the telephone base.
Side view of the telephone base
NOTE: If you have corded and cordless headsets connected to your telephone base, theIf you have corded and cordless headsets connected to your telephone base, the
HEADSET button only controls the corded headset.
14
Getting started
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EXT
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Optional audio cable
You can record music or an audio clip for callers to hear while their calls are
put on hold from an audio device, such as a computer, CD player or radio.
See the Music on hold (MOH) feature on page 23.
You can purchase a mono type audio cable with a 2.5mm plug on one end
and a 3.5mm plug on the other at an electronics store in your area.
To use an audio cable
Plug the large end
(3.5mm plug) of the
audio cable into a
jack for audio output
on the audio device.
Plug the small end
(2.5mm plug) of the audio
cable into the HEADSET
jack on the side of the
telephone base.
NOTE: It is the user’s responsibility to comply with the copyright laws and to provide lawfully
acquired music for the music on hold feature. Unlawful use of copyright protected music
and/or lyrics may subject the user to fines and other legal action.
15
Getting started
Telephone base setup
Menu settings
Use this feature to use the menus to change the telephone base settings.
Press MENU/ENTER when in idle mode (when the telephonetelephone
1.
is not in use) to enter the main menu.
Press or to scroll to the feature to be changed.to scroll to the feature to be changed.
2.
The > symbol indicates the selected menu item.
Press MENU/ENTER to select the menu item.
3.
Press EXIT to exit setup without making changes.
4.
NOTE: Press EXIT to cancel an operation, exit the menu display, or return to idle mode.
Ringer volume
Use this feature to set the ringer volume to one of three levels or turn the
ringer off. When the ringer is off, icon appears on the
telephone base screen.
1. When the telephone is idle, press MENU/ENTER.
2. Press or to scroll to Ringer setting.
3. Press MENU/ENTER twice to select Ringer volume.
4. Press or , or VOL+ or VOL- on the telephone base to
adjust the ringer volume.
5. Press MENU/ENTER to save the setting and return to
the previous menu. There is a confirmation tone. To exit
without making changes, press EXIT.
Directory
Call log
>
Ringer setting
Mailbox setup
>
Ringer volume
Ringer tone
Ringer group
Ringer volume
ENTER=Save
16
Ringer volume
ENTER=Save
*: Base
0 missed calls
5:12PM 4/27
Getting started
Telephone base setup
Volume control
Use this feature to independently set the listening volume
to one of five levels for each of the three listening options
(corded handset, speakerphone and corded headset). While
using each, press or , or VOL+ or VOL- to adjust the
listening volume.
While using the volume control, you will hear a triple beep
when you reach the minimum or maximum level.
The SB67118 telephone base remembers the volume setting for each
listening option.
Ringer tone
Use this feature to choose one of the seven ringer tones for incoming calls.
You can choose different ringer tones for different lines so you can easily
identify which line is ringing.
When the telephone is idle, press MENU/ENTER.
1.
Press or to scroll to Ringer setting. Press MENU/ENTER.
2.
Press or to scroll to Ringer tone. Press MENU/ENTER.
3.
Volume
Directory
Call log
>
Ringer setting
Mailbox setup
Press REP or SKIP to select the desired line (L1, L2,
4.
L3, L4).
Press or to select the desired ringer tone.
5.
To move to another line, press REP or SKIP .
6.
Press MENU/ENTER to save the setting and return to
7.
the previous menu. There is a confirmation tone. To exit
without making changes, press EXIT.
17
Ringer volume
>
Ringer tone
Ringer group
Ringer tone
L1 L 2 L 3 L4
1 1 1 1
Ringer tone
L1 L 2 L 3 L4
1 3 1 1
Getting started
Telephone base setup
Ring group
Use this feature to specify which extensions receive incoming calls. By
default, all extensions and the telephone base receive incoming calls. You
can block some extensions from receiving calls, however, they can still be
used to place outgoing calls.
When the telephone is idle, press MENU/ENTER.
1.
Press or to scroll to Ringer setting. Press
2.
MENU/ENTER.
Press or to scroll to Ring group. Press MENU/ENTER.
3.
Press REP or SKIP to select the desired line (L1, L2,
4.
L3, L4) while Ring group flashes.
Press or , then, while Extension number:
5.
flashes, press the extension number on the dial pad
(*,1,2,3,4,5,6,7,8,9,0) that you want to delete from the
ring group, or press the number again to add it up to the
group.
Press MENU/ENTER to save the setting and return to
6.
the previous menu. There is a confirmation tone. To exit
without making changes, press EXIT.
Directory
Call log
>
Ringer setting
Mailbox setup
Ringer volume
Ringer tone
>
Ring group
Ring group: L3
Extension number:
*1234567890
<>
Ring group: L3
Extension number:
*1-3-56-8-0
ENTER =Save
NOTE: The symbol * represents the telephone base; 0 represents extension 10.
Do not disturb (DND)
Use this feature to silence your telephone base. When you activate the
do not disturb function, you will not hear paging tones, voice paging, or
incoming call rings.
Instead, the LINE 1-LINE 4 indicator flashes to signal an incoming call. If you
receive an intercom call, the extension number of that intercom call appears
on the screen display.
Press DND twice to prevent interruptions. The DND
1.
DND
indicator turns on.
Press DND again to resume normal call alerts. The DND
2.
indicator turns off.
18
Getting started
Telephone base setup
LCD contrast
Use this feature to adjust the screen contrast to one of six levels to optimize
readability in different lighting conditions.
When the telephone is idle, press MENU/ENTER.
1.
Press or to scroll to Base setup.
2.
Press MENU/ENTER twice to select LCD contrast.
3.
Press or to adjust the screen contrast level. The
4.
screen display temporarily fades away as you press
and reappears as you press .
Press MENU/ENTER to save the setting and return to the
5.
previous menu. There is a confirmation tone. To exit,
press EXIT.
Key tone
Use this feature to turn the key tone on and off. The telephone base is
factory programmed to beep with each key press. If you turn off the key
tone, there are no beeps when you press keys.
When the telephone is idle, press MENU/ENTER.
1.
Press or to scroll to Base setup. Press MENU/ENTER.
2.
Press or to scroll to Key tone. Press MENU/ENTER.
3.
Press or to scroll to On or Off.
4.
Press MENU/ENTER to save the setting and return to
5.
the previous menu. There is a confirmation tone. To exit
without making changes, press EXIT.
Call log
Ringer setting
Mailbox setup
>
Base setup
>
LCD contrast
Key tone
Language
Line selection
LCD contrast
ENTER=Save
Call log
Ringer setting
Mailbox setup
Base setup
>
LCD contrast
>
Key tone
Language
Line selection
Key tone
:Off
ENTER=Save
Language
Use this feature to change the display language that is used in all menus and
screen displays. Set the display language on the telephone base and each
extension separately. This telephone comes factory set for English displays.
When the telephone is idle, press MENU/ENTER.
1.
Press or to scroll to Base setup. Press MENU/ENTER.
2.
Press or to scroll to Language. Press MENU/ENTER.
3.
Press or to select English or Espanol.
4.
Press MENU/ENTER again to save the setting and return
5.
19
Call log
Ringer setting
Mailbox setup
>
Base setup
LCD contrast
Key tone
>
Language
Line selection
Getting started
Telephone base setup
to the previous menu. There is a confirmation tone.
To exit without making changes, press EXIT.
Language
:English
ENTER=Save
Line selection
Use this feature to select the default telephone line to be used when you
make outgoing calls. This telephone comes factory set for Auto selectable
line, which chooses the first available line for making a call. To select a
particular line, choose Line 1, Line 2, Line 3 or Line 4.
When the telephone is idle, press MENU/ENTER.
1.
Press or to scroll to Base setup. Press MENU/ENTER.
2.
Press or to scroll to Line selection. Press MENU/ENTER.
3.
Press or to select Auto, Line 1, Line 2, Line 3 or
4.
Line 4.
Press MENU/ENTER to save the setting and return to
5.
the previous menu. There is a confirmation tone. To exit
without making changes, press EXIT.
Call log
Ringer setting
Mailbox setup
>
Base setup
LCD contrast
Key tone
Language
Line selection
>
Line selection
:Auto
ENTER=Save
Set line mode
Use this feature to individually select the line mode for each available
telephone line. For the system to behave properly, it needs to be set for:
a) PBX lines, which are typical business telephone systems that require you
to dial 8 or 9 to get an outside line.
-OR-
b) CO lines, which are standard residential telephone lines.
Call log
This telephone comes factory set for PBX lines.
When the telephone is idle, press MENU/ENTER.
1.
Press or to scroll to Base setup. Press MENU/ENTER.
2.
Press or to scroll to Set line mode. Press MENU/ENTER.
3.
Press or to scroll to a desired line (L1, L2, L3, L4).
4.
Press REP or SKIP to select PBX or CO.
5.
Press or to move to another line.
6.
20
Ringer setting
Mailbox setup
>
Base setup
Key tone
Language
Line selection
Set line mode
>
L1 CO
L2 PBX
L3 CO
L4 PBX
Getting started
Telephone base setup
7.
Press MENU/ENTER to save the setting and return to the previous menu.
There is a confirmation tone. To exit without making changes, press EXIT.
Area codes
Use this feature to program this system to recognize one home area code
and up to four local area codes. This feature makes it easy for you to place a
call from the caller ID log.
If you dial seven digits to make a local call (no area code required), enter
your area code into the telephone as the home area code. When you receive
a call from within your home area code, the caller ID information only
displays the seven digits of the telephone number, and when you dial from
the call log, only seven digits are dialed.
If you must dial 10 digits (the area code and telephone number) for local
calls, enter 000 for the home area code and enter your area code as a local
area code. Then, if you receive a call from within your area code, the screen
displays the 10 digits of the telephone number, and when you dial from the
call log, all 10 digits will be dialed.
If you have more than one area code for your region, enter
those area codes as local area codes.
When the telephone is idle, press MENU/ENTER.
1.
Press or to scroll to Base setup. Press MENU/ENTER.
2.
Press or to scroll to Area codes. Press MENU/ENTER.
3.
Press or to scroll to Home area or Local area 1-
4.
Local area 4. Press MENU/ENTER to edit it.
Use the dial pad keys to enter a three-digit area code.
5.
Enter 000 for your home area code if you never dial
seven-digit numbers. Press REP or SKIP to scroll to
the digit you want to edit, or press REMOVE to delete
digits while entering.
Press MENU/ENTER to save the setting and return to
6.
the previous menu. There is a confirmation tone. To exit
without making changes, press EXIT.
21
Call log
Ringer setting
Mailbox setup
Base setup
>
Language
Line selection
Set line mode
Area codes
>
Home area
>
Local area 1
Local area 2
Local area 3
Enter code:
000
ENTER=Save
Home area:
000
Getting started
Telephone base setup
Hold reminder
Use this feature to have silence or play a beep tone every 30 seconds when
there is a call on hold.
When the telephone is idle, press MENU/ENTER.
1.
Press or to scroll to Base setup. Press MENU/ENTER.
2.
Press or to scroll to Hold reminder. Press MENU/ENTER.
3.
Press or to scroll to On or Off.
4.
Press MENU/ENTER to save the setting and return to
5.
the previous menu. There is a confirmation tone. To exit
without making changes, press EXIT.
Set date and time
The answering system displays the date and time of the message while
playing messages. Before using the answering system, set the date and time
as follows. If you subscribe to caller ID service, the day, month and time are
set automatically with each incoming call. The year must be set so that the
day of the week can be calculated from the caller ID information.
Line selection
Set line mode
Area codes
Hold reminder
>
Hold reminder
:On
ENTER=Save
Flashing
Follow the steps below to set the month, day, year and time:
When the telephone is idle, press MENU/ENTER.
1.
Press or to scroll to Base setup. Press MENU/ENTER.
2.
Press or to scroll to Date and time. Press MENU/ENTER.
3.
Using the dial pad to enter the date. Press REP or
4.
SKIP to scroll to the item you want to edit, and press
the dial pad keys to enter the correct digit.
Press to move to the time editing.
5.
Press or to select AM or PM.
6.
Press REP or SKIP to scroll to the item you want to
7.
edit, and press the dial pad to enter the correct digit.
Set line mode
Area codes
Hold reminder
Date and time
>
Date: 12.31. 2006
Time: 09:00 AM
ENTER=Save
Date: 01.01. 2009
Time: 12:00 PM
ENTER=Save
8. Press MENU/ENTER to save the setting and return to
the previous menu. There is a confirmation tone. To exit without making
changes, press EXIT.
22
^v=PM
^v=AM
Getting started
Telephone base setup
NOTES:
The time is in a 12-hour clock format. If you set an invalid time, you will hear an error tone while
1.
pressing MENU/ENTER to save the setting. The error tone means the setting cannot be saved. You
need to correct the time entry to continue the setup process.
If the date and time are not set when a message is recorded, the system does not display date and
2.
time on the screen while playing messages.
Music on hold (MOH)
Use this feature to turn MOH on or off. When MOH is on, the system plays
either pre-recorded music or your own music or message to people whom
you have put on hold.
You have two options for creating your own recording to play as music on
hold (up to three minutes). This recording replaces the pre-recorded music.
You can use the audio cable (purchased separately) to copy a recording from
an audio device, or you can record a message using the corded handset.
Turning MOH on or off:
When the telephone is idle, press MENU/ENTER.
1.
Press or to scroll to Base setup. Press MENU/ENTER.
2.
Press or to scroll to Music on hold.
3.
Press MENU/ENTER twice to select Music on/off.
4.
Press or to select On or Off.
5.
Press MENU/ENTER to save the setting and return to
6.
the previous menu. There is a confirmation tone. To exit
without making changes, press EXIT.
Reviewing the recording:
When the telephone is idle, press MENU/ENTER.
1.
Press or to scroll to Base setup. Press MENU/ENTER.
2.
Press or to scroll to Music on hold. Press MENU/ENTER.
3.
Press or to scroll to Preview music. Press MENU/ENTER
4.
to hear the current recording.
Press REP to return to the previous menu.
5.
Call log
Ringer setting
Mailbox setup
>
Base setup
>
Music on/off
Preview music
Record new music
Music on hold
:On
ENTER=Save
Music on/off
>
Preview music
Record new music
23
Getting started
Telephone base setup
Recording music or message using an audio device:
When the telephone is idle, press MENU/ENTER.
1.
Press or to scroll to Base setup. Press MENU/ENTER.
2.
Press or to scroll to Music on hold. Press MENU/ENTER.
3.
Press or to scroll to Record new music. Press MENU/ENTER.
4.
When you are ready, start playing the music on your audio device and
5.
Play M.O.H.
02:42
<=Back
Elapsed time
press MENU/ENTER to start recording. A timer appears on the screen and
starts counting.
Press MENU/ENTER to stop recording. Then the display returns to the
6.
previous menu. To exit without making changes, press EXIT.
Recording music or message using the corded handset:
When the telephone is idle, press MENU/ENTER.
1.
Press or to scroll to Base setup. Press MENU/ENTER.
2.
Press or to scroll to Music on hold. Press MENU/ENTER.
3.
Press or to scroll to Record new music. Press MENU/ENTER.
4.
When the screen shows M.O.H. record ENTER=Start, pick
5.
up the handset. When you are ready, press MENU/ENTER
to start recording. A timer appears on the screen and
starts counting.
Press MENU/ENTER to stop recording. Then the display
6.
Music on/off
Preview music
>
Record new music
M.O.H. record
ENTER=Start
M.O.H. record
00:09
ENTER=Stop
returns to the previous menu. To exit without making
changes, press EXIT.
NOTES:
If there is silence detected for six seconds while recording, the screen display automatically returns
1.
to the previous menu. That means the recording was unsuccessful. The M.O.H. pre-recorded music
plays when calls are on hold until you successfully record new music or a message.
After three minutes, the base stops recording, but the recording is saved. The screen returns to the
2.
previous menu.
If the message fails to record, try speaking louder into the corded handset or playing the volume
3.
louder on your audio device. If you are using the audio cable, ensure that it is fully plugged into the
HEADSET jack.
If you want to return to the pre-recorded music on hold, record nothing for a few seconds.
4.
24
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