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SB67040
Quick Start Manual
17 pgs3.09 Mb0
User Manual
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AT&T SB67040 User Manual

User’s Guide
AT&T SB67040 Cordless Accessory Handset
© 2009 Advanced American Telephones. All Rights Reserved. AT&T, the AT&T logo and the slogan “Your world. Delivered.” are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Issue 2.0 11/09
2
C
ONTENTS
Preface.......................................................................................................................................................6
Topic Navigation .................................................................................................................................................................................................................7
Text Conventions ................................................................................................................................................................................................................8
Procedure Format...............................................................................................................................................................................................................9
Deskset/Handset Menu Navigation........................................................................................................................................................................10
Additional Documentation .......................................................................................................................................................................................... 10
Description..............................................................................................................................................11
Handset Parts List ........................................................................................................................................................................................................... 12
Handset Description.......................................................................................................................................................................................................13
Handset LCD ......................................................................................................................................................................................................................15
LCD Screen Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Screen Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the Speakerphone.............................................................................................................................................................................................. 22
Call Deck.............................................................................................................................................................................................................................. 23
Deskset In Use .................................................................................................................................................................................................................. 24
SB67040 Cordless Accessory Handset/SB67030 Deskset Comparison..............................................................................................25
Getting Started ......................................................................................................................................26
Charger Installation........................................................................................................................................................................................................27
Battery Installation ......................................................................................................................................................................................................... 28
Battery Charging.............................................................................................................................................................................................................. 29
Low Battery Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Save . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3
Handset Registration .....................................................................................................................................................................................................31
Handset Setup................................................................................................................................................................................................................... 34
Handset Volume Control.............................................................................................................................................................................................. 38
Link Loss Notification .................................................................................................................................................................................................... 40
Dial Pad Data Entry ........................................................................................................................................................................................................ 41
Searching a List Using the Dial Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Handset Help ..................................................................................................................................................................................................................... 43
Making a Call ..........................................................................................................................................46
Predialing............................................................................................................................................................................................................................. 47
Live Dialing ......................................................................................................................................................................................................................... 48
Making a Call From the Directory ........................................................................................................................................................................... 49
Making a Call From the Extension List ................................................................................................................................................................. 51
Making a Call From the Call Log .............................................................................................................................................................................52
Call Log Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Making a Call From Redial..........................................................................................................................................................................................54
Making a Call From Quick Dial ................................................................................................................................................................................. 55
Answer a Call .........................................................................................................................................56
New Call Notification..................................................................................................................................................................................................... 57
Call Options........................................................................................................................................................................................................................ 59
Multiple Incoming Calls ................................................................................................................................................................................................ 61
Voicemail.................................................................................................................................................62
Voicemail Notification ................................................................................................................................................................................................... 63
Retrieve Voicemail........................................................................................................................................................................................................... 64
Reviewing Voicemail Records.................................................................................................................................................................................... 65
Voicemail Management ................................................................................................................................................................................................ 66
4
Hold/Page/Park ....................................................................................................................................69
Placing and Retrieving a Call on Hold.................................................................................................................................................................. 70
Retrieving a Held Call When There Is More Than One Call in the Call Deck . . . . . . . . . . . . . . . . . . . . . . . . . 71
Held Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Parking an Active Call...................................................................................................................................................................................................73
Parking a Held Call.........................................................................................................................................................................................................74
Retrieving a Parked Call From Any Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Paging All Extensions ....................................................................................................................................................................................................76
Call Transfer ...........................................................................................................................................77
Transfer Rules.................................................................................................................................................................................................................... 77
Transfer to an Extension..............................................................................................................................................................................................78
Transfer to an External Number............................................................................................................................................................................... 79
Conference..............................................................................................................................................80
Conferencing Rules......................................................................................................................................................................................................... 80
Conference Setup............................................................................................................................................................................................................ 81
Hold/Unhold a Conference Call............................................................................................................................................................................... 82
End a Conference Call .................................................................................................................................................................................................. 83
Deskset Interaction...............................................................................................................................84
Answering a Call While Another Device is on a Call .................................................................................................................................... 85
Incoming Call..................................................................................................................................................................................................................... 85
Held Calls.............................................................................................................................................................................................................................85
Clocks and Status............................................................................................................................................................................................................ 85
Troubleshooting.....................................................................................................................................86
In Case Of Difficulty ....................................................................................................................................................................................................... 87
5
Maintenance ...........................................................................................................................................93
Avoid Rough Treatment................................................................................................................................................................................................93
Avoid Water........................................................................................................................................................................................................................ 93
Electrical Storms ..............................................................................................................................................................................................................93
Cleaning Your Unit.......................................................................................................................................................................................................... 93
Important Safety Instructions.............................................................................................................94
Limited Warranty...................................................................................................................................96
Glossary................................................................................................................................................ 100
Preface 6
P
REFACE
This User’s Guide provides a complete set of instructions to guide you through operation of your SB67040 Cordless Accessory Handset.
Before using this AT&T product, please read “Important Safety Instructions” on page 94. Please thoroughly read this user’s guide for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product.
“Topic Navigation” on page 7
“Text Conventions” on page 8
“Procedure Format” on page 9
“Additional Documentation” on page 10
NOTE: For customer service or product information, contact the person who installed your system. If your installer
is unavailable, visit our website at
www.telephones.att.com or call 1 (888) 916-2007. In Canada
dial
1 (888) 883-2474.
Preface 7
Topic Navigation
Your SB67040 Cordless Accessory Handset User’s Guide allows easy navigation between topics and the ability to return to your original topic. Figure 1 illustrates the navigation conventions for this user’s guide.
Figure 1. User Guide Navigation
Task
Click on this link to move to the beginning of the instructions for this task.
Previous Page
Next Page First Page in
Current Chapter
Back to Last Page Viewed
Return to Main Menu
Acrobat® Navigation
Click on a bookmark to go to the first page of the listed topic.
Preface 8
Text Conventions
Table 1 lists text formats used in this guide.
Table 1. Description of Text Formats
Text Format Description
Screen Identifies text that appears on the screen in a menu or prompt.
HARD KEY or DIAL PAD KEY Identifies a hard key, including the dial pad keys.
Identifies a soft key.
“Topic Navigation” on page 7 Identifies a hyperlink to a task.
Example of a Note.
Example of a Caution.
Example of a Warning.
NOTE: Notes give more information, usually
in a procedure.
CAUTION: A caution means that loss of data
or unintended circumstances may result.
WARNING: A warning means that the
equipment may be damaged or made inoperative.
Preface 9
Procedure Format
The procedures in this guide are each contained on a single page, unless otherwise noted. Each page contains the topic heading and a procedure, as shown in Figure 2. The screen images appear in clockwise order as indicated by the numbers in Figure 2.
Figure 2. Sample Procedure
Preface 10
Deskset/Handset Menu Navigation
Use your AT&T SB67030 Deskset to register your Cordless Handset. To access items in the Deskset and Handset menus, you can either use the navigation key to highlight the function and press SELECT or press a numeric key on the dial pad. The procedures in this guide use the numeric keypad entry as the preferred method for selecting a function.
Additional Documentation
In addition to this guide, this CD contains the following documents:
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
AT&T SB67030 Deskset User’s Guide
AT&T TL7600 Cordless Headset User’s Guide.
AT&T SB67040 Cordless Accessory Handset User’s Guide
Description 11
C HAPTER
1
D
ESCRIPTION
The SB67040 Cordless Accessory Handset duplicates many of the Deskset features and provides a high degree of mobility. Only one Handset can be registered to a Deskset, and you can only be on one active call at a time using either the Handset or the Deskset.
This section describes the following functions and features of the SB67040 Cordless Accessory Handset.
“Handset Parts List” on page 12
“Handset Description” on page 13
“Handset LCD” on page 15
“SB67040 Cordless Accessory Handset/SB67030 Deskset Comparison” on page 25
Description 12
Handset Parts List
Figure 3 illustrates the Handset parts list.
Figure 3. Handset Parts List
BatteryHandset Charger Power Adapter Battery Cover
Handset
Belt Clip
Description 13
Handset Description
Figure 4 and Figure 5 illustrate and describe the keys and the corded headset jack.
Figure 4. Handset Key Functions
Phone
Starts or answers a call.
Off
Ends current call or ends feature.
Options
Accesses options dependent on the
current mode.
Mute/Quick
Mutes the microphone while on an
active or conference call. Press and
hold
to access quick dial numbers.
DIR
Accesses the Directory.
Volume (on side)
Increases and decreases the ringer or incoming voice volume.
Dial pad, 0-9, *, #
Dials, performs shortcuts, or accesses choices in a list.
Hold
Places active call on hold.
SPEAKER
Starts or answers a call in Idle mode.
During a call, toggles audio to and
from speakerphone.
Soft Keys
The labels in the display change
according to the current task.
Headset Jack (on side)
Lift the rubber flap to insert an
optional 2.5 mm headset into the
jack.
Description 14
Figure 5. Handset Key Functions
Select
Selects an option out of a menu or list.
Navigate Up
Steps through list entries. Highlights new messages and new calls in Idle mode. Use during message playback to play previous message.
Navigate Right
Steps or cycles through list entries. Adjusts contrast level in display menu. Use during message playback to jump forward eight seconds in message.
Navigate Left
Steps or cycles through list entries. Adjusts contrast level in display menu. Performs backspace function. Use during message playback to jump back eight seconds in message.
Navigate Down
Steps through list entries. Highlights new messages and new calls in Idle mode. Use during message playback to play next message.
Liquid Crystal Display (LCD)
Provides instructions and status information.
Description 15
Handset LCD
The Idle screen shown in Figure 6 displays when the Handset is on with no active or held calls.
Figure 6. Handset Idle Screen
12:30p Feb 23
2 Missed Calls
5 New MSGs
EXT 249
John Smith
MSGs CID
Status for Battery, Do Not Disturb, or Call Forward, and Voicemail memory full.
Time and Date.
Extension number and name.
Number of new missed calls.
Press SELECT when highlighted to see the missed calls list.
Number of new messages.
Press SELECT when highlighted to see the message list.
Soft Key labels.
For the example, press the key below to see the message list. Press the key below
to see the entire Call Log. (See Soft
Keys on page 18).
Description 16
LCD Screen Types
The Handset provides several types of screens to assist you, as shown in Table 2.
Table 2. Handset Screen Types
The highlighted entry in the Incoming Call screen displays name (if available) and number. The other entries display name only.
List screens display a name and phone number for each entry. A Call Log entry also displays the time called. Press the or navigation key to cycle through entries. The left and right arrows on either side of the name in Call Log entries indicate that you can press the or navigation key to cycle through the dialing options.
Confirmation screens require that you confirm a choice by pressing
or .
12:30p Feb. 23
1-800-555-0180
0:12 ON CALL
INCOMING
Graham Bell
232-555-0176
Mar y Williams Charlie Johnson
IG NORE FWD- VM
Incoming Call
Additional Incoming Calls
Incoming Call Screen
ABC Account...
9-503-555-0194
Amy Lee Angela Martin Barry Crick
DIR
1/48
LIST EXI T
List Screen
MESSAGES
1/13
Graham Bell 1-800-916-2007
Jan. 10 @ 12:03pm
PREV
NEXT
05:10
Are you sure you want to delete all
messages?
YES NO
Confirmation Screen
Description 17
Interaction screens display lists of choices you can make.
Notification screens alert you that an action has been completed, provide a status update, or give a warning.
Table 2. Handset Screen Types (Continued)
12:30p Feb 23
2 Missed Calls
5 New MSGs
EXT 249
John Smith
SETT INGS
1. Display
2. Sounds
3. Restore Default
4. Deregister
EX IT
Interaction Screen
12:00a Dec 0112:00a Dec 0112:00a Dec 01
Sample
notification screen
Notification Screen
Description 18
Soft Keys
The Handset soft keys provide a variety of functions determined by the current action. If you are forwarding a call, the soft keys displayed are different from those displayed if you are making a call. Table 3 lists the soft keys.
Table 3. Handset Soft Keys
Key Function
Answer an incoming call and place it in the Handset Call Deck. During an active call, the current call is placed on hold and the new call is answered (see “Placing and Retrieving a Call on Hold” on page 70).
Return to the previous level.
Backspace the cursor when entering data.
Terminate the current operation.
Access the Call Log.
Initiate a conference call.
Delete a Call Log or Redial entry.
Deregister the Handset from the Deskset.
Drop a selected call during a three-way conference.
Exit from the current screen and return to the previous mode.
Access the Extension list.
Silence the ringer and forward the incoming call to Voicemail. Return to the previous mode.
Silence the incoming call and place it in the Handset Call Deck.
Complete the conference setup.
Description 19
Access the four viewing options for the Directory: All, Personal list, System list, and Extension list.
Access Voicemail messages.
Cancel proposed action in a confirmation screen.
Initiate an all-extension page.
Pause message playback or insert a two-second pause in digit string.
Play Voicemail message.
Record an introductory message to be added to a forwarded message.
Register the Handset to the Deskset.
Forward a message.
Stop recording.
Transfer an active call from the Deskset to the Cordless Accessory Handset.
Begin the process of transferring a held or active call and then confirm transfer.
Take a call off hold and return to active call.
Confirm proposed action in a confirmation screen.
Table 3. Handset Soft Keys (Continued)
Key Function
Description 20
Screen Icons
The Handset screen icons provide an indication of Handset activity. Table 4 lists and describes the screen icons you might see.
Table 4. Handset Screen Icons
Icon Function Description
Navigate up or down list Present whenever the or navigation key can be used to move the highlight
bar to the next or previous entry in a list.
Incoming ring or ringer on Appears during an incoming call, or during volume control.
Silenced incoming ring or ringer silenced (muted)
Appears during an incoming call, or during volume control.
Active call (off hook) Present during an active call.
Conference Present during a conference call.
Call on hold Appears when a call is placed on hold.
Conference on hold Appears when a conference call is placed on hold.
Speaker or page Appears when user switches to speakerphone or when paging.
Headset in use Appears when a Headset is on a call.
Description 21
Voicemail message Appears in the Call Log to indicate that a caller has left a Voicemail message.
Message playback navigation Present during message playback to indicate that there are additional messages
before or after this one.
Handset in use Appears when the Cordless Handset is in use.
Deskset in use Appears when the Deskset is off hook.
Table 4. Handset Screen Icons (Continued)
Icon Function Description
Description 22
Using the Speakerphone
When the speakerphone is active, the SPEAKER hard key is backlit. In Idle or Dial mode, this hard key behaves like PHONE, except that audio is from the speakerphone.
To use the speakerphone:
Figure 7. Speakerphone
To initiate a call, press SPEAKER. The key becomes backlit, you hear dial tone, and the
screen shown in Figure 7 displays. You can dial.
To end a call, press OFF. The key backlight goes out, the Idle screen shown in Figure 7
displays.
During an active call, pressing SPEAKER switches audio between the Handset and the
speakerphone.
12:30p Feb. 23
ON CALL
EXT _ # s CONFCID
Description 23
Call Deck
The Call Deck is the list of active, held, parked, and ringing calls. Because the screen is too small to display multiple calls at the same time, the Handset stacks them like a deck of cards in order of priority. Review calls by pressing the or navigation key. The Call Deck loops; after reaching the last call in the deck, press the navigation key again to return to the beginning. The order of priority is:
a. Active Calls — Always on top, as shown in Figure 8.
b. Ignored incoming calls — When you have received an incoming call and have pressed
, as shown in Figure 9.
c. Held calls — If multiple calls have been placed on hold, the display header no longer displays
the date and time. Instead, the phrase Next Call displays, as shown in Figure 10.
The and icons at the top of the display indicate that you can press the or navigation key to step through the Call Deck.
If you navigate away from a current active call but are still in the Call Deck, you switch back to the active call after 10 seconds of no activity.
Mary Williams 888-722-7702
0:12 RINGING
ANSWER FWD- VM
NEXT CALL
Figure 8. Active Call
12:30p Feb. 23
2 Missed Calls
5 New MSGs
EXT 249
John Smith
INCOMING
Graham Bell
232-555-0176
IG NORE FWD- VM
Figure 9. Incoming Call
Graham Bell 232 -555-0176
3:00 ON HOLD
XFER UNHOL D
NEXT CALL
Figure 10. Held Call
Description 24
AT&T SB67040 Cordless Accessory Handset User’s Guide
Deskset In Use
EXT 201
Fraser Walters
2 New CALLS 0 New MSGs
Deskset in Use.
Press
SW ITCH
to
use this handset.
SWITC H
12:30p Feb 23
CANCEL
Figure 11. Deskset In Use
If the Deskset is being used, pressing PHONE produces the Deskset-in-use notification screen shown in Figure 11. Press to move the call to the Handset.
Description 25
SB67040 Cordless Accessory Handset/SB67030 Deskset Comparison
The following Deskset features are limited on the Handset:
Paging — You can send pages, but you cannot receive pages (see “Paging All Extensions” on page 76).
View other held calls — You can cycle though held calls in the Call Deck (see “Placing and Retrieving a Call on Hold” on
page 70).
View simultaneous incoming calls — You can scroll through simultaneous incoming calls (see “Multiple Incoming Calls”
on page 61).
Predial — You can only predial in Idle and Held Call modes (see “Predialing” on page 47).
View Voicemail List — You can scroll through individual Voicemail records (see “To retrieve Voicemail:” on page 64).
Forward message to extension — You can forward messages to an extension, but with limited functionality (see “To
forward a message:” on page 67).
Directory — You can access the Directory, but you cannot change the sort order (see “Making a Call From the Directory”
on page 49).
Speakerphone Key — You can route audio to/from speaker and pick up calls by pressing SPEAKER, but SPEAKER does
not hang up calls (see “Handset Description” on page 13).
The following Deskset features are not available on the Handset:
Record a Voicemail greeting
Copy Call Log entries into the Directory
Copy a Redial number into the Directory
Create, edit, or delete your Personal list (Directory)
Program Quick Dial entries
AT&T SB67040 Cordless Accessory Handset User’s Guide
Getting Started 26
C HAPTER
2
G
ETTING STARTED
This chapter tells you how to install and set up your SB67040 Cordless Accessory Handset. The chapter covers the following topics:
“Charger Installation” on page 27
“Battery Installation” on page 28
“Battery Charging” on page 29
“Handset Registration” on page 31
“Handset Setup” on page 34
“Handset Volume Control” on page 38
“Link Loss Notification” on page 40
“Dial Pad Data Entry” on page 41
“Handset Help” on page 43
NOTE: For customer service or product information, contact the person who
installed your system. If your installer is unavailable, visit our website at
www.telephones.att.com or call 1 (888) 916-2007. In
Canada dial
1 (888) 883-2474.
Getting Started 27
Charger Installation
The Handset uses a rechargeable 2.4V nickel-metal hydride cell (NiMH) pack and comes with a battery Charger. Place the Handset in the Charger when not in use.
To plug the Handset Charger into AC power:
Figure 12. Handset Charger Power Connect
1. Plug the power adapter into an electrical outlet not controlled by a wall switch.
2. Plug the small end of the power adapter into the jack on the underside of the Charger.
3. Route the cord through the slot, as shown in Figure 12.
Getting Started 28
Battery Installation
The Handset uses a rechargeable 2.4v nickel-metal hydride cell (NiMH) pack and comes with a battery Charger.
To install the Handset battery:
Figure 13. Install Handset Battery
1. Remove the battery cover by pressing and sliding the cover downward, as shown in Figure 13.
2. Plug the battery connector securely into the plug inside the Handset battery compartment, matching the color-coded label.
3. Place the battery in the compartment with THIS SIDE UP facing up as indicated.
4. Align the cover flat against the battery compartment, then slide it upward until it clicks into place.
5. Press PHONE. The LCD displays a white background during startup.
After startup, if the battery is sufficiently charged, the LCD displays the
screen shown in Figure 14.
If the screen is blank, place the Handset in the Charger.
Figure 14. Place In Charger
Battery Connector
12:00a Dec 0112:00a Dec 0112:00a Dec 01
Place in charger.
Getting Started 29
Battery Charging
Charge the Handset battery for at least 16 hours before use. When fully charged, the Handset battery provides approximately five hours of talk time or three days of standby time.
To charge the Handset battery:
Figure 15. Handset in Charger
Place the Handset in the Charger, as shown in Figure 15.
The CHARGE light is on when the
Handset is charging.
If the Handset has not yet been
registered, the Register screen shown in Figure 16 displays within 15 seconds.
Charge Light
12:00a Dec 0112:00a Dec 0112:00a Dec 01
To register Handset:
1. Go to your Des ks et.
2. Pres s MENU.
3. Select User
REGISTER
1/3
Figure 16. Register Screen
NOTE: Place the Handset in the Charger when not in use.
Getting Started 30
Low Battery Notification
When the battery is low, the Handset emits an alert tone and displays the notification screen shown in Figure 17.
Power Save
If you are not on an active call and press no keys for 30 seconds, the system goes into Power Save mode.
If you were in a feature or menu list, such as the Directory or Call Log, the system returns to Idle mode before going into
Power Save mode.
In this mode, the backlight turns off.
Press any key to end Power Save mode.
To handle low battery notification:
Figure 17. Low Battery
1. Press to exit the notification screen.
2. Place the Handset into the Charger.
12:30p Feb 23
2 Missed Calls
5 New MSGs
EXT 249
John Smith
Low Battery.
Please place in
charger.
IG NORE
NOTE: If the Handset stops working when you are on a call because of low
battery charge, that call is auto-held on the Deskset.
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