AT&T SB67030, SB67010 System Administrator Manual
System Administrator’s Guide
AT&T SB67030 Deskset
AT&T SB67010 PSTN Gateway
© 2009 Advanced American Telephones. All Rights Reserved. AT&T, the AT&T logo and the slogan “Your world. Delivered.” are
trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Issue 2.0 11/09
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AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
C
ONTENTS
Preface.......................................................................................................................................................6
Using This Guide .................................................................................................................................................................................................................6
Topic Navigation .................................................................................................................................................................................................................7
Text Conventions ................................................................................................................................................................................................................8
Procedure Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Deskset/Handset Menu Navigation........................................................................................................................................................................10
Additional Documentation .......................................................................................................................................................................................... 10
Installation..............................................................................................................................................11
Gateway and Deskset Placement............................................................................................................................................................................ 12
Gateway and Deskset Parts List .............................................................................................................................................................................. 12
System Installation Overview ....................................................................................................................................................................................14
Network Configuration.................................................................................................................................................................................................. 15
Deskset Installation ........................................................................................................................................................................................................17
Gateway Installation ...................................................................................................................................................................................................... 22
System Description ...............................................................................................................................27
Gateway Operation......................................................................................................................................................................................................... 28
Recovery After Power Failure....................................................................................................................................................................................30
Getting Started ......................................................................................................................................32
Gateway Main Menu....................................................................................................................................................................................................... 33
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Upgrade Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Gateway Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Deskset Admin Settings ...............................................................................................................................................................................................37
Call Fwd-NA........................................................................................................................................................................................................................39
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AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Call Forward - No Answer to Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Call Forward - No Answer to an Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Call Forward - No Answer to an Outside Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Fwd/Trans to line ............................................................................................................................................................................................................43
Restore Default Settings..............................................................................................................................................................................................44
IP Settings ........................................................................................................................................................................................................................... 46
IP Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Set/Edit Static IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
IP Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Reset User Password .....................................................................................................................................................................................................51
Software Upgrade............................................................................................................................................................................................................ 52
Deskset Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
System Configuration ...........................................................................................................................55
The WEBUI .......................................................................................................................................................................................................................... 56
Web User Interface (WEBUI) Overview................................................................................................................................................................. 57
Error Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
System Settings................................................................................................................................................................................................................60
Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Ring Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Auto Attendant Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Auto Attendant Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Opening Menu Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Creating Auto Attendant Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Auto Attendant Voice Prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Auto Attendant Menu Choices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Name Recording for Auto Attendant Company Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Hold Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
System Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
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AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Phone Settings.................................................................................................................................................................................................................. 84
Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Station Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Quick Dial Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Device Management....................................................................................................................................................................................................... 90
Backup/Restore Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Upgrade Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Device Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Product Registration ......................................................................................................................................................................................................98
Help ........................................................................................................................................................................................................................................ 99
Troubleshooting.................................................................................................................................. 100
Common Troubleshooting Procedures .......................................................................................... 101
Resolving Audio Echoes ............................................................................................................................................................................................ 101
Resolving General Audio Issues............................................................................................................................................................................ 103
Reintroducing a Deskset Into the System........................................................................................................................................................ 104
Reintroducing a Gateway Into the System...................................................................................................................................................... 106
Power-fail Recovery Procedure............................................................................................................................................................................. 108
General Troubleshooting .................................................................................................................. 109
Gateway Troubleshooting................................................................................................................. 114
Deskset Troubleshooting .................................................................................................................. 118
Cordless Handset Troubleshooting................................................................................................. 127
Cordless Headset Troubleshooting................................................................................................. 132
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AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Technical Specifications.................................................................................................................... 136
Maintenance ........................................................................................................................................ 138
Avoid Rough Treatment............................................................................................................................................................................................. 138
Avoid Water..................................................................................................................................................................................................................... 138
Electrical Storms ........................................................................................................................................................................................................... 138
Cleaning Your Unit....................................................................................................................................................................................................... 138
Important Safety Instructions.......................................................................................................... 139
Limited Warranty................................................................................................................................ 141
Glossary................................................................................................................................................ 145
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Preface 6
P
REFACE
This System Administrator’s Guide provides instructions for installing and setting up your system. We recommend that you make
one person responsible for controlling the system-wide features described in this guide.
Before using this AT&T product, please read “Important Safety Instructions” on page 139 of this manual. Please read this
administrator's guide thoroughly for all the information necessary to install and operate your new AT&T product.
Using This Guide
The following sections provide instructions for using this guide:
“Topic Navigation” on page 7
“Text Conventions” on page 8
“Procedure Format” on page 9
“Additional Documentation” on page 10
NOTE: For customer service or product information, contact the person who installed your system. If your installer
is unavailable, visit our website at
www.telephones.att.com or call 1 (888) 916-2007. In Canada
dial
1 (888) 883-2474.
Preface 7
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Topic Navigation
Your SB67010 PSTN Gateway System Administrator’s Guide allows easy navigation between topics and the ability to return to
your original topic. Figure 1 illustrates the navigation conventions for this administrator's guide.
Figure 1. Administrator's Guide Navigation
Task
Click on this link to move to
beginning of the instructions for
this task.
Next Page First Page in
Current
Chapter
Return to Main Menu
Acrobat® Navigation
Click on a bookmark to
go to the first page of
the listed topic.
Back to Last
Page Viewed
Previous
Page
Preface 8
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Text Conventions
Table 1 lists text formats used in this manual to help you identify items referenced within the following procedures.
Table 1. Text Conventions
Text Format Description
Screen Identifies text that appears on the screen in a menu or prompt.
HARD KEY or DIAL PAD KEY Identifies a hard key, including the dial pad keys.
Identifies a Soft key.
“Topic Navigation” on page 7 Identifies a hyperlink to a task.
Example of a Note.
Example of a Caution.
Example of a Warning.
NOTE: Notes give more information, usually
in a procedure.
CAUTION: A caution means that loss of data
or unintended circumstances may
result.
WARNING: A warning means that the
equipment may be damaged or
made inoperative.
Preface 9
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Procedure Format
The procedures in this guide are each contained on a single page, unless otherwise noted. Each page contains the topic heading
and a procedure table, as shown in Figure 2. The screen images appear in clockwise order, as indicated by the numbers in Figure 2.
Figure 2. Sample Procedure
Preface 10
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Deskset/Handset Menu Navigation
You are installing an AT&T SB67030 Deskset. To access items in the Deskset menus, you can either use the navigation key to
highlight the function and press SELECT or press a numeric key on the dial pad. The procedures in this guide use the numeric
dial pad entry as the preferred method for selecting a function.
Additional Documentation
In addition to this guide, this CD contains the following documents:
AT&T SB67030 Deskset User’s Guide
AT&T SB67040 Cordless Accessory Handset User’s Guide
AT&T TL7600 Cordless Headset User’s Guide.
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Installation 11
C HAPTER
1
I
NSTALLATION
This chapter provides information for physically installing a SB67030 Deskset and an
SB67010 PSTN Gateway. Configuring and setting up the features are covered in “System
Description” on page 27. This chapter covers the following:
“Gateway and Deskset Placement” on page 12
“Gateway and Deskset Parts List” on page 12
“System Installation Overview” on page 14
“Network Configuration” on page 15
“Deskset Installation” on page 17
“Gateway Installation” on page 22
NOTE: For customer service or product information, contact the person who
installed your system. If your installer is unavailable, visit our website
at
www.telephones.att.com or call 1 (888) 916-2007. In
Canada dial
1 (888) 883-2474.
Installation 12
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Gateway and Deskset Placement
Avoid placing the Gateway and Deskset too close to the following:
Communication devices, such as television sets, VCRs, or other cordless telephones
Excessive heat sources
Noise sources, such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting
Excessive dust sources, such as a workshop or garage
Excessive moisture
Extremely low temperature
Mechanical vibration or shock, such as on top of the washing machine or workbench.
Gateway and Deskset Parts List
Figure 3 illustrates the Gateway parts.
Figure 3. Gateway Parts List
Gateway
Power
Adapter
Four Phone
Cords
RJ-45 Ethernet
Cable
Mounting brackets
and screws
Grounding Cable
DC 5.1V
LINE 1
LINE 2 LINE 3 LINE 4 BYPASS
LAN
RESET
LINE 1
LINE 2
LINE 3
LINE 4
POWER
SELECT CANCEL
DOWN
UP
+-
Installation 13
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Figure 4 illustrates the Deskset parts.
Figure 4. Deskset Parts List
Deskset Base Deskset Stand Power Adapter RJ-45 Ethernet
Cable
Handset Handset
Cord
Installation 14
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
System Installation Overview
If you install one Deskset before installing the SB67010 PSTN Gateway, the feedback described in this guide matches what you
see on your system devices. The Gateway assigns the first Deskset to join the network as Extension 200. Figure 5 illustrates the
minimum components needed to make the system work.
Figure 5. Simplified System
NOTE: The system uses a Local Area Network (LAN) for system communication. It uses Public Switched
Telephone Network (PSTN) phone lines for external calls.
NOTE: You can also register AT&T TL7600 Cordless Headsets and AT&T SB67040 Cordless Accessory Handsets to
up to five Desksets.
To integrate the Headset into the system, use the “AT&T TL7600 Cordless Headset User’s Guide” on the
CD that came with this product, rather than the manual that is packaged with the Headset.
Deskset GatewayLocal Area Network (LAN) PSTN Plug
Installation 15
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Network Configuration
This system, shown in Figure 6, differs from conventional telephone systems in that calls are not coordinated by a central
controller. Instead, the system uses a distributed control system, where all telephones connected to the same network
intelligently route traffic and handle calls. The System can be installed on a new Local Area Network (LAN) or integrated into an
existing network.
Figure 6. System Installation
Laptop
Local Area Network (LAN)
`
Laptop
SB67010
PSTN
Gateway
IT Controller
Router
Copier/FAX
SB67030
Deskset
SB67030
Deskset
SB67030
Deskset
SB67040
Cordless
Accessory
Handset
SB67040
Cordless
Accessory
Handset
7600
Cordless
Headset
PSTN
(Telephone)
Lines
Installation 16
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
All devices must be connected to the same Internet P rotocol (IP) sub net or th ey will n ot
be able to communicate with each other. Confirm either that all devices are connected
to the same router, or that the first three octets of the IP address are the same for all
system devices. In most installations, all Gateways and Desksets connected to the
network obtain an IP address from the Dynamic Host Configuration Protocol (DHCP)
server. If there is no DHCP server present, the system devices create self-assigned link
local addresses. The Gateway displays its IP address in the Idle mode as shown in
Figure 7. To determine the Deskset IP address, press MENU, then 4 on the Deskset dial pad to display the Deskset Information
screen shown in Figure 8.
AT&T recommends a switched network topology. The topology refers to the network
virtual shape or structure and does not necessarily reflect the physical layout.
Switched networks involve connecting the network components to switches, rather
than hubs. This improves the network communication.
The Gateway routes calls between outside Public Switched Telephone Network
(PSTN) lines and the internal IP-based network. The Gateway provides four PSTN
ports for connecting up to four phone lines and one 10/100 Ethernet port for
connecting to the Ethernet network. Up to four SB67010 PSTN Gateways providing
up to 16 PSTN lines and 50 Desksets can be connected to the network, for a total
of up to 54 devices.
The system assigns the first Deskset to join the network Extension 200. It then
assigns each additional Deskset an Extension number in ascending order. Even if you
unplug a unit, its Extension number is reserved. If you want to remove a Deskset from the network, the Extension number must
be deleted. This ensures the Deskset does not tie up an extension. This Extension number may be changed or deleted by the
System Administrator using the Web User Interface (WEBUI) (see “Phone Settings” on page 84).
Once the Desksets are connected to the same network, they find each other through peer-to-peer (P2P) discovery protocols and
automatically self-configure. Additional telephony and network configuration is administered through the WEBUI. In addition, up
to five of the system Desksets can be set up with cordless accessory Handsets and/or a Headsets. If you register a Handset and
a Headset to each of these five Desksets, you can use a total of ten registered accessories with this phone system.
Figure 7. Gateway IP Address
Figure 8. Deskset Information
Installation 17
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Deskset Installation
Option 1 Option 2
Install the SB67030 Deskset on a desktop or mount it on a wall. The desktop setup
requires the Deskset Stand and provides two positions, Option 1 at 45° and Option 2
at 60°. If you use Option 2, rotate the Handset tab as explained in “To rotate the
Handset tab for wall and Deskset Option 2 installation:” on page 21.
To attach the Deskset stand:
Figure 9. Deskset Stand Installation
1. Place the Deskset on a flat surface with the power and
network jacks facing you, as illustrated in Figure 9.
2. Place the stand,
illustrated in
Figure 10, on the
base with the flexible
tab side away from
you.
3. Insert the solid tabs
into the Option 1 or
Option 2 slots on the
base in the direction
of the arrows, as shown in Figure 9.
4. Rotate the stand away from you until it rests against the base
and you hear a click as it locks into place.
Option 1
Option 2
Jacks
Insert Flexible
Tabs Here
Insert Solid
Tabs Here
Figure 10. Deskset Stand Tabs
Flexible Tabs
Installation 18
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
To connect the RJ-45 Ethernet cable to the Deskset:
With a PC connected to the network:
1. Unplug the RJ-45 Ethernet cable from your computer.
2. Plug that RJ-45 Ethernet cable into the Network jack on the back of the
Deskset, as indicated in Figure 11.
3. Plug another RJ-45 Ethernet cable into the PC jack on the Deskset.
4. Plug the other end of the second RJ-45 Ethernet cable into your computer.
Without a PC connected to the network:
1. Plug an RJ-45 Ethernet network cable into the Network jack on the back of the Deskset, as indicated in Figure 11.
2. Plug the other end into the Ethernet wall jack.
There are two LEDs next to each Network jack on the back of the Deskset. The green LED is on when the Deskset is
both connected to the network and has AC power. The yellow LED flashes when there is network activity.
If a GigE network is being used, a computer connected through the Deskset will be limited to 100 Mbits/s. If you require
a GigE Ethernet rate, use separate Ethernet connections for the Deskset and the computer so that the computer can
take advantage of the greater bandwidth.
If a PC is connecte d t o your LAN through a D eskset, any Deskset resets and power or network interruptions will disrupt
the PC’s connection to the network.
Network PC
Figure 11. Network Connections
CAUTION: The PC jack on the Deskset is intended for
connection to an end-user PC only. Do not use the
PC jack to connect to a PC with a heavy bandwidth
load (such as a network server PC).
CAUTION: Do not use the PC jack to extend the network. The end-user PC should be the final point. Do not
use the PC jack to connect to other system devices.
Installation 19
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
To connect power:
Figure 12. Power Connector
1. Plug the power adapter into the DC Power jack on the
back of the Deskset, as identified in Figure 12.
2. Plug the power adapter into an outlet not controlled by a
wall switch. The display screen illuminates within about a
minute.
If the user's computer is plugged into a UPS, consider
plugging the Deskset into one, too.
Power Jack
Installation 20
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
To connect the corded Handset and an optional corded Headset
Figure 13. Handset Plug
Connect the corded Handset:
1. Plug the coiled end of the Handset cord into the Handset jack on the
left side of the telephone, as identified in Figure 13.
2. Plug the end of the Handset cord with the five-inch straight line into
the Handset, then hang up.
Connect an optional corded Headset:
1. Plug an optional corded
headset into the RJ9
connector on the bottom
of the Deskset, as indicated
in Figure 14.
2. Press HEADSET, shown in
Figure 15 to use the
corded headset.
The corded headset
takes precedence over
the cordless Headset.
If the user unplugs the corded headset during an Active Call,
Voicemail playback, or while recording, the audio will switch to the
speakerphone.
If the corded handset is off hook, audio will switch to the handset.
Figure 15. Headset key
Handset
Cord
Jack
Optional Corded Headset Jack
Figure 14. Install Optional Headset
Headset
Installation 21
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
To rotate the Handset tab for wall and Deskset Option 2 installation:
Figure 16. Handset Tab
1. Press the Switchhook and
slide the Handset Tab toward
the top of the base, as shown
in Figure 16.
2. Rotate the Handset Tab 180°,
as shown in Figure 17.
3. Replace the Handset Tab back
on the base, as shown in
Figure 18.
Figure 18. Replace Handset Tab
Switchhook
Handset Tab
Figure 17. Handset Tab Rotation
Handset Tab
Installation 22
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Gateway Installation
The system requires at least one SB67010 PSTN Gateway for receiving or making external calls. You can place the Gateway on
a table top or mount it into a standard 19” metal rack. The Gateway must be installed within three feet of the building ground
point. Install each Gateway using the following instructions.
To mount the Gateway into a standard 19” rack:
Figure 19. Rack-mount Bracket
1. Remove the two Gateway mounting brackets and six screws from the packing
tissue.
2. Position the right bracket at the front of the chassis, as shown in Figure 19.
3. To align the screw holes, place the
bracket on the chassis so that the
locating indent on the bracket matches
the indent on the chassis.
4. Insert each of the three screws into the
holes illustrated in Figure 20 and
tighten securely. Repeat the process
for the left bracket.
5. Position the Gateway into the 19”
metal rack, as shown in Figure 21.
6. Insert a top mounting screw (not
included) in one side and turn it several turns to establish support. Repeat for
the other side.
7. Tighten the screws.
Figure 21. Rack Installation
Mounting Bracket
Mounting
Screws
Locating Indent
Figure 20. Bracket Installed
Installation 23
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
To install the Gateway:
1. To connect the Gateway to Earth ground:
a. Loosen the screw retaining the silver grounding terminal on the back of the Gateway, as identified in Figure 22.
b. Insert the spade/fork end of the grounding cable under the grounding terminal.
c. Tighten the screw.
d. Connect the alligator clip end of the grounding cable to the building ground point, usually located at the electrical
breaker box.
Figure 22. Gateway Grounding
WARNING: If you are unsure about the location of the building ground point or how to ground
the Gateway, contact the facilities manager.
Grounding Terminal (Back Panel)
Installation 24
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
To install the Gateway: (Continued)
2. Plug the AC plug into an electrical outlet not controlled by a wall switch and the DC plug into the DC5.1V jack, as shown
in Figure 23. Wait up to one minute until the screen lights up.
3. Plug an RJ-45 Ethernet cable into the RJ-45 Ethernet port marked LAN. Plug the other end of the RJ-45 Ethernet cable
into your office LAN.
Figure 23. Gateway Installation
CAUTION: To help prevent the loss of system data during power outages, plug the AC power plug into an
Uninterruptible Power Supply (UPS).
CAUTION: Some DHCP servers have default settings that limit the number of IP addresses. Each Deskset,
Gateway, and personal computer needs an IP address. You should log in to your DHCP server to
confirm that the IP range is sufficient to accommodate all of your devices.
DC 5.1VLAN LINE 1 through LINE 4
BYPASS
Screen
DC Plug
AC Plug
Installation 25
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
To install the Gateway: (Continued)
Figure 24. Synchronizing
The Gateway power-up initialization sequence follows:
a. About 20 seconds after turning on power to the Gateway, the POWER LED turns on and
the Initializing message displays on the screen a few seconds later.
b. When the Gateway connects to the network, the message screen displays the
Synchronizing screen to indicate that the Gateway is in the process of detecting and
synchronizing with other system devices, shown in Figure 24.
c. Once the Gateway has successfully finished synchronizing with the rest of the system,
the Idle screen updates the time, date and IP Address, as shown in Figure 24.
4. Remove the plastic covers from the PSTN (telephone) ports to be used, marked LINE
1 through LINE 4 and BYPASS.
5. Plug up to four telephone lines from the wall jacks into the Gateway. The line LEDs
blink up to 15 seconds during initialization.
NOTE: The time and date may not be correct. The time and date are set using
the WEBUI. See “Basic Settings” on page 63.
Figure 25. DSL Connection
CAUTION: If you subscribe to Digital Subscriber Line (DSL) high-speed
Internet service through your telephone line, you must plug
each telephone line with DSL service into a DSL filter. Then
plug the DSL filter into the telephone wall jack, as identified
in Figure 25.
NOTE: For communication during power outages, plug an analog telephone into the BYPASS jack and a PSTN
line into LINE 4.
Installation 26
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
NOTE: When your installation is complete, back up the Deskset and system settings. See “Backup/Restore
Settings” on page 91.
NOTE: For customer service or product information, contact the person who installed your system. If your installer
is unavailable, visit our website at
www.telephones.att.com or call
1 (888) 916-2007. In Canada dial 1 (888) 883-2474.
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
System Description 27
C HAPTER
2
S
YSTEM
D
ESCRIPTION
This section provides a description of system functions and features. The complete
telecommunications system includes:
AT&T SB67010 PSTN Gateway - Provides an interface between the IP-based
system and the Public Switched Telephone Network (PSTN). The Gateway
controls system components and access to external communications
networks.
AT&T SB67030 Deskset - In addition to being used for phone calls, the
Desksets can also be used to customize the system.
AT&T SB67040 Cordless Accessory Handset (Optional) - Duplicates many of
the Deskset features and provides a high degree of mobility.
AT&T TL7600 Cordless Headset (Optional) - Replaces the Deskset corded
Handset to provide hands-free operation and mobility.
WEB User Interface (WEBUI) - Consists of web pages with editable settings
that allow you to administer the system.
System Description 28
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Gateway Operation
Figure 26 illustrates the Gateway features and connections. The Gateway connects up to four external phone lines to the System
network. Up to four Gateways provide up to 16 PSTN lines.
Figure 26. The Gateway Features
When the Gateway power fails, calls on Line 4 are routed to the Bypass line. Calls can be made or received using a regular
analog phone. When the Gateway recovers, the bypass is disabled so that this line cannot be used to eavesdrop on other
calls.
The DHCP server assigns the Gateway an IP address. If there is no DHCP server present, the Gateway assigns itself an IP
address (self-assigned link-local address).
The Gateway’s PSTN lines are assigned as line 1 to 4. If a second Gateway is connected to the network, it is assigned
lines 5 to 8. Up to four Gateways can be connected, providing up to 16 PSTN lines.
See “Front Panel Description” on page 29 for more details.
RJ-45 Ethernet Network Port
(10Base-T/100Base-Tx) with
Auto MDI/MDI-X switching.
The Monochrome Display provides
system and network status, and device
information and configuration data.
Soft-reset - When pressed momentarily, reboots the Gateway.
Factory Reset - When pressed and held for more than five seconds,
restores factory defaults (see Backup/Restore Settings on page 91).
PSTN jacks 1-4 (FXO ports) use
traditional 2-conductor wiring.
Bypass port. DC 5.1V Power
supply jack.
System Description 29
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Figure 27 provides an illustration and description of the Gateway display.
Figure 27. Front Panel Description
Status LEDs
Power LED
Menu Navigation Keys
Key Used To: LED Description
Navigate through the menus, and to
increment/decrement editable fields.
Move the highlight bar to the previous or
next item in the list, respectively.
Dual-color Status LEDs indicate the status for
each PSTN line. Indications include:
Disconnected - Red
Connected - Off
In use: - Green steady
Ringing - Green flashing quickly
Line LED flash red after lines are connected
(while matching line impedance).
Display the main menu when in idle mode or
while in network detection mode.
Save current setting and return to previous
menu.
Terminates current operation without saving
new settings and to return to the previous
menu.
Power LED illuminates when power is
available.
System Description 30
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Recovery After Power Failure
CAUTION: To help prevent the loss of system data during power outages, plug the AC power plug into an
Uninterruptible Power Supply (UPS).
To restore the system after an AC power failure:
Figure 28. Synchronized Screens
Allow at least 30 seconds for the Gateway to boot up again after a power
failure. The following power-up initialization sequence occurs:
a. About twenty seconds after applying power to the Gateway, the POWER
LED turns on, and the Initializing message displays on the screen a few
seconds later.
b. When the Gateway connects to the network, the Synchronizing screen
displays briefly to indicate that the Gateway is in the process of detecting
and synchronizing with other devices on the network.
c. Once the Gateway has successfully finished synchronizing with the rest
of the system, the Idle screen displays the time, date and the IP Address
as shown in Figure 28.
All devices in the system may power up simultaneously, depending on the
power arrangement of your site. In a large installation, the DHCP server
may take several minutes to respond. This delay may be especially long
after restoration of AC power.
NOTE: The time and date may not be correct. The time and date
are set using the WEBUI “Basic Settings” on page 63.
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