AT&T SB3014 User Manual

User’s manual

SB3014
DECT 6.0 conference speakerphone
with wireless mics

C

LE

AR

Congratulations

on your purchase of this AT&T product. Before using this AT&T product,
please read the Important safety information section on pages 47-48
of this manual. Please thoroughly read this user’s manual for all the
feature operations and troubleshooting information necessary to install
and operate your new AT&T product. You can also visit our website at

www.smbtelephones.att.com or call 1 [phone].

In Canada, dial 1 [phone].

This telephone meets the California Energy Commission regulations for energy
consumption. Your telephone is set up to comply with the energy-conserving
standards right out of the box. No further action is necessary.

Model number: SB3014

Type: DECT 6.0 Conference Speakerphone with Wireless Mics

Serial number: __________________________________________________________

Purchase date: __________________________________________________________

Place of purchase: _______________________________________________________________

Both the model and serial numbers of your AT&T product can be found on
the bottom of the base unit.

Save your sales receipt and original packaging in case it is necessary to
return your telephone for warranty service.

© 2014 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.

User’s manual

SB3014
DECT 6.0 conference
speakerphone with wireless mics

Getting started

Parts checklist .............................................1

Quick reference guide -

base unit (front).....................................2

Quick reference guide -

base unit (rear) ......................................4

Quick reference guide -

wireless mic .............................................5

Quick reference guide -

status indicators .................................... 6

Status indicators on the

base unit ................................................6

Status indicator on the

wireless mic .......................................... 6

Installation .....................................................7

Base unit installation................................8

Battery installation and charging .......9

Before use ................................................... 10

Operation

Conference speakerphone

operation ............................................... 11

Making a call ........................................ 11

On hook dialing (predialing) ........11

Answering a call ................................ 11

Ending a call ........................................ 11

Temporary ringer silencing ........... 11

Last number redial ............................ 12

Clear the redial number ................. 12

Three-way conference ..................... 12

Paging ..................................................... 13

Join a call in progress ..................... 13

Options while on calls .......................... 14

Volume control ................................... 14

Call waiting ........................................... 14

Mute ......................................................... 14

Temporary tone dialing .................. 14

Chain dialing ........................................ 15

Settings

Conference speakerphone

settings ................................................... 16

Ringer volume ..................................... 16

Ringer tone ........................................... 17

Set date/time ...................................... 17

LCD language ...................................... 18

Rename base unit ............................. 18

Key tone ................................................. 19

Dial mode .............................................. 19

Area code .............................................. 20

Loop gain ............................................... 21

Reset ........................................................ 21

Phonebook

About phonebook ................................... 22

Capacity .................................................. 22

Create phonebook entries .................. 23

Create a new phonebook

entry ...................................................... 23

Add a predialed telephone

number to the phonebook ......... 24

Review the phonebook......................... 25

Review phonebook entries ...........25

Search by name.................................. 26

Dial, delete or edit phonebook

entries ..................................................... 27

Display dial ........................................... 27

Delete a phonebook entry ............ 27

Delete all phonebook entries ....... 27

Edit a phonebook entry .................. 28

Speed dial .................................................. 29

Assign a speed dial number......... 29

Reassign a speed dial number .... 29

Delete a speed dial number......... 30

Make a call using speed dial .......30

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Table of contents

Call log

About caller ID ......................................... 31

Information about caller ID

with call waiting .............................. 31

About the call log ................................... 32

How the call log works .................. 32

Missed (new) call indicator ........... 32

Call log operation ................................... 33

Memory match .................................... 33

Review the call log ........................... 33

View dialing options ......................... 34

Dial a call log entry .......................... 34

Delete a call log entry .................... 34

Delete all call log entries .............. 34

Save a call log entry to the

phonebook ......................................... 35

Caller ID screen messages ................. 36

Appendix

Registering wireless mics .................... 37

Register a wireless mic to your

base unit ............................................. 37

Deregistering wireless mics ............... 38

Deregister a wireless mic

from your base unit ....................... 38

Base unit display screen

messages ............................................... 39

Troubleshooting ....................................... 40

Maintenance............................................... 46

Important safety information ............ 47

Precautions of users of implanted

cardiac pacemakers .......................... 49

About wireless mics ............................... 49

Operating range ....................................... 49

For C-UL compliance ............................. 50

Mesures de sécurité importantes ...50

FCC Part 68 and ACTA.......................... 53

FCC Part 15 ................................................ 54

The RBRC® seal ........................................ 54

California Energy Commission

battery charging testing

instructions ........................................... 55

Limited warranty ...................................... 56

Technical specifications ....................... 58

Index

Index .............................................................. 59

1

Parts checklist

Your product package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.

User’s manual

Quick start guide

Getting started

Telephone line cord

Battery X4

Wireless mic X4

Base unit

DC power cable

AC power cord

Power adapterBattery door X4

User’s manual

SB3014
DECT 6.0 conference speakerphone
with wireless mics

C

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Base unit installation

This quick start guide provides you with basic instructions only.
For more complete instructions, refer to your user’s manual
provided in the package, or see the online user’s manual at
www.smbtelephones.att.com.

Quick start guide

SB3014

Plug one end of the DC power cable into the base unit, and plug the other end
into the SB3014 jack of the power adapter. Route the cord through the slots.
Plug one end of the telephone line cord into the TEL LINE jack of the power

1.

2.

NOTE: If you subscribe to digital subscriber line (DSL) high-speed Internet service through your
telephone line, you must install a DSL filter between the telephone line cord and wall jack.
Contact your DSL service provider for more information about DSL filter.

Wall jack

7(//,1(

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

Wall outlet

DC power cable

Telephone
line cord

AC power cord

Slots

E

2

Getting started

Quick reference guide - base unit (front)

1. Speakerphone

2. LCD display

3. Status indicators

• Indicate the system status. See also Status indicators overview on

page 6.

4.

• Press to show the menu.

• Press to select an item, or save an entry or setting in a menu.

• While in a menu, press to return to the previous menu.

• While editing numbers or names, press to delete a character; or
press and hold to delete all characters.

5. /

• Press to scroll through the menu, phonebook, or call log.

• Press to adjust the ringer volume.

• During a call, press to adjust the listening volume.

CLEAR

Getting started

3

Quick reference guide - base unit (front)

6.

• Press to make, answer, or end a call.

7. Dialing keys

• Press to enter numbers or characters.

• While entering numbers, press and hold to insert a dialing pause.

• While editing names, press to add a space.

• Press to switch to tone dialing temporarily when using pulse
service while on a call.

8. Front microphone

9.

ALL

• During a call, press to mute or end mute all microphones in the system.

10.

• Press to redial the last number dialed.

11.

• During a call, press to answer an incoming call when you receive a
call waiting alert.

12. Wireless mic

• See Quick reference guide - wireless mic on page 5.

13. Charging contacts

14. ( )

• Press to access the phonebook when idle.

( )

• Press to access the call log when idle.

Menu Scroll ( / )

• Press to scroll up or down while in the menu, phonebook, or call log.

• While entering names or numbers, press to move the cursor to right
or left.

4

Getting started

Quick reference guide - base unit (rear)

1. Status indicator

• Indicates the system status. See also Status indicators overview on

page 6.

2. Rear microphone

3. Adapter jack

Getting started

5

Quick reference guide - wireless mic

1. Microphone

• Functions as an extended microphone of the base unit during a call.

2. Status indicator

• Indicates the system status. See also Status indicators overview on
page 6.

3. (MUTE ALL)

• During a call, press to mute or end mute all microphones in the system.

4. Battery door

5. Charging contacts

1

2

3

4

5

6

Getting started

Quick reference guide - status indicators

Status indicators on the base unit

Power up Turn green for about two seconds.•
On a call Turn green during a call.

Turn red when the system is muted during a call.

•

•

Incoming call Flash green when there is an incoming call.•

Status indicator on the wireless mic

Power up Turns orange for about two seconds.•

On the cradle Turns orange when charging on the cradle except during

registration.
Flashes red and green alternately, when the non-

registered wireless mic is charging on the cradle.

•

•

Off the cradle Turns green during a call.

Turns red when the system is muted during a call.
Off when the wireless mic is in idle mode or without

a battery.
Flashes orange when the wireless mic’s battery is low.
Flashes green when there is an incoming call.
Flashes red slowly when the wireless mic is:

out of range; or
not registered; or
off cradle during paging (with a paging tone).

•

•

•

•

•

•

•

•

•

During
registration

Flashes red and green alternately. •

Getting started

7

See page 9 for
easy instructions.

You must install and
charge the battery before
using the wireless mics.

STOP!

Installation

Install the base unit close to a telephone jack and a power outlet not
controlled by a wall switch. For optimum range and better reception, place the
base unit in a central and open location.

If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see the following page). The
filter prevents noise and caller ID problems caused by DSL interference. Please
contact your DSL service provider for more information about DSL filters.

Your product may be shipped with a protective sticker covering the base unit
display - remove it before use.

For customer service or product information, visit our website at

www.smbtelephones.att.com or call 1 [phone]. In Canada,

dial 1 [phone].

Avoid placing the base unit and wireless mics too close to:

Communication devices such as television sets, VCRs, or other
cordless telephones.

Excessive heat sources.
Noise sources such as a window with traffic outside, motors, microwave

ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage.
Excessive moisture.
Extremely low temperature.
Mechanical vibration or shock such as on top of a washing machine

or workbench.

•

•

•

•

•

•

•

8

Getting started

Base unit installation

Install the base unit, as shown below. When the base unit is powered up, the
status indicators turn green for about two seconds.

Plug one end of the DC power cable into the base unit, and plug the
other end into the SB3014 jack of the power adapter. Route the cord
through the slots.

Plug one end of the telephone line cord into the TEL LINE jack of the
power adapter, and plug the other end into a wall jack.

Plug the small end of the AC power cord into the power jack of the adapter,
and plug the large end into the wall outlet not controlled by a switch.

1.

2.

3.

IMPORTANT INFORMATION

1. Use only the AC power adapter supplied with this product. To order a replacement, visit

our website at www.smbtelephones.att.com or call

1 [phone]. In Canada, dial 1 [phone].

2. The AC power cord is intended for a vertical or floor mount position. The prongs are not
designed to hold the plug in place if it is plugged into a ceiling or cabinet outlet.

Wall jack

7(//,1(

6%



Wall outlet

DC power cable

Telephone
line cord

AC power cord

Slots

E

NOTES:

The AT&T SB3014 Conference Speakerphone with Wireless Mics is not a network device and
is not PoE (Power over Ethernet) compatible. It does not require an Ethernet network to work.
Do not connect it to your Ethernet network or directly with any other network devices.

The SB3014 is not compatible with IP-PBX systems, unless it comes with an analog-line
interface with RJ-11 connector. If you already have an IP-PBX system in place, please contact
your system provider for a digital-to-analog interface converter.

The supplied power adapter is designed for use with only the SB3014. It is not PoE
compatible and is not designed to power any network devices. Do not connect the supplied
power adapter to any other network devices through the supplied DC power cable or any
other Cat5e Ethernet cable.

The SB3014 requires connection to AC power and a telephone line to operate.
If you subscribe to digital subscriber line (DSL) high-speed Internet service through your

telephone line, you must install a DSL filter between the telephone line cord and wall jack.
Contact your DSL service provider for more information about DSL filter.

•

•

•

•

•

Getting started

9

Battery installation and charging

Install the battery, as shown below. The battery needs charging when it is
newly installed into the wireless mic, or the status indicator on the wireless
mic flashes orange. For best performance, keep the wireless mics on the
charging cradles when not in use. The battery is fully charged after eight
hours of continuous charging.

The status indicator on the wireless mic turns orange when charging, and
turns off when the battery is fully charged.

1. Place the battery with the label THIS SIDE UP facing up onto the battery

compartment. The status indicator flashes orange once in three seconds.

2. Slide the battery door until it clicks into place.

3. Place the wireless mics on the charging cradles until they are flush.

IMPORTANT INFORMATION

1. Use only the supplied rechargeable battery or replacement battery (model BT191665).

To order, visit our website at www.smbtelephones.att.com or call

1 [phone]. In Canada, dial 1 [phone].

2. If you do not use the wireless mics for a long time, disconnect and remove the battery
to prevent possible leakage.

10

Getting started

Before use

1. Push the wireless mic, as shown above.

2. Lift the wireless mic from its bottom.

NOTES:

For best performance, speak to the microphone on the wireless mic at a distance of no more than
3 feet.

Always return the wireless mics to the charging cradles after use.

•

•

Using the wireless mic

Your wireless mic works when it is lifted during a call.

Check for dial tone

1. Lift all the wireless mics from the charging cradles, and then put them on
the table.

2. After that, press . If you hear a dial tone, and see that the status
indicators turn green on both the base unit and the wireless mics, the
installation is successful.

11

Conference speakerphone operation

Making a call

Press on the base unit, then enter the telephone number.

The screen displays the elapsed time as you talk (in hours,
minutes and seconds).

On hook dialing (predialing)

1. Enter the telephone number with the dialing keys (0-9,

, or ).

Press to delete one digit.
Press and hold to delete all digits.

Press and hold to insert a dialing pause (a p appears).

2. Press to dial.

Answering a call
Press on the base unit.

Ending a call

While on a call, press on the base unit.

Temporary ringer silencing

Press

ALL

on the base unit while it is ringing to silence the
ringer of the base unit. This turns off the ringer without
disconnecting the call. The next incoming call rings
normally at the preset volume.

NOTES:

The base unit rings when there is an incoming call unless the ringer volume of the base unit is
turned off.

You can also press

or

on the base unit to adjust the ringer volume. The adjustment will be

saved and applied to the next incoming call.

•

•

•

•

•

Operation

Talk 0:00:30

Elapsed time

888-883-2445

Incoming call

Ringer muted

Operation

12

Conference speakerphone operation

Last number redial

Press on the base unit to redial the last
number dialed.

Clear the redial number

1. Press when the base unit is not in use.

2. Press or to scroll to Clear Redial.

3. Press to confirm. You hear a confirmation tone

and the base unit displays Redial empty briefly.

Three-way conference

If your telephone network supports three-way conference, and two called
parties remain on the line, you can establish a three-way conference.

NOTES:

If you are using a public switched telephone network (PSTN)* line, contact your telephone service
provider to check the subscription status for the three-way conference feature.

If you are using a private branch exchange (PBX)** line, contact your PBX system
administrator to check the subscription status for the three-way conference feature.

To establish a three-way conference:

1. Press on the base unit.

2. When you hear a dial tone, dial the number of the first call.

3. When the first call is connected, press to put the current call on

hold.

4. When you hear a dial tone, enter number of the new outgoing call.

5. When the second call is connected, press . A three-way conference

is established.

To end the three-way conference:

Press on the base unit.

•

•

*

Public switched telephone network (PSTN) provides traditional landline phone service to residences
and many other establishments.

**

Private branch exchange (PBX) is a private telephone network used within a company, It allows a
single access number to provide several lines to outside callers while providing a range of external
lines to internal callers or staff. It relies on computer equipment to perform all the switching of
calls, and to make internal calls between extensions within the organizations. It also provides a
connection between extensions and external phone lines.

REDIAL

888-883-2445

Call log
>Clear Redial

Redial empty

Operation

13

Conference speakerphone operation

Paging

This feature helps you find any misplaced wireless mics within the range of
the base unit.

To start the paging tone:

1. Press on the base unit.

2. Press or to scroll to Find microphone, and then

press . The base unit displays ** Paging **. All
wireless mics that are not on the charging cradles play
the paging tone for 60 seconds.

To mute the paging tone:

Press on a wireless mic, or put it back on the charging cradle.

To stop paging:

Press or

ALL

on the base unit.

NOTE: An incoming call stops the paging process.

Join a call in progress

When the base unit is already on a call and you would like to join the call
using a wireless mic, push the wireless mic and then lift it from the cradle.

Place the wireless mic on the cradle to end the call. The call does not end
until the base unit hangs up.

Settings
>Find microphone

** Paging **

Operation

14

Options while on calls

Volume control

While on a call, press to increase or press to decrease the listening
volume. You can set the listening volume to one of the 10 levels.

NOTE: When the volume reaches the minimum or maximum setting, you hear two beeps.

Call waiting

If you subscribe to call waiting service from your telephone service provider,
and someone calls while you are already on a call, you hear an alert beep.
Press to put your current call on hold and take the new call.
Press at any time to switch back and forth between calls.

NOTE: Missed call waiting calls are not counted as missed calls.

Mute

Use the mute function to turn off the microphones of the base unit and all
wireless mics. You can hear the caller, but the caller cannot hear you.

To mute a call:

• While on a call, press

ALL

on the base unit or on a

wireless mic. When mute is on, the base unit displays. When mute is on, the base unit displays
Muted. All microphones in the system are muted until
the mute function is turned off.

To take a call off mute

• Press

ALL

on the base unit or on a wireless mic toa wireless mic to

end mute all microphones in the system. When mute is
off, the base unit displays Microphone ON briefly.

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to
touch-tone dialing temporarily during a call. This is useful if you need to
send touch-tone signals to access your telephone banking or long

distance services.

1. During a call, press .

2. Use the dialing keys to enter the desired number. The base unit sends

touch-tone signals.

3. The base unit automatically returns to pulse dialing after you end the call.

Talk 0:00:30

Muted

Microphone ON

Operation

15

Options while on calls

Chain dialing

Use this feature to initiate a dialing sequence from the numbers in the
phonebook, call log, or the last number dialed while you are on a call using
the base unit.

Chain dialing is useful when you are required to enter a PIN code to access a
conference call. You can save the PIN code to the phonebook and retrieve it
from your phonebook entries during a call.

To access a number from the phonebook while on a call:

1. Press , and then press again to select Phonebook.

-OR­ Press ( ) to access the phonebook.

2. Press or to scroll to the desired number.

3. Press to dial the number shown.

To access a number from the call log while on a call:

1. Press , and then or to scroll to Call log. Press .

-OR­ Press ( ) to access the call log.

2. Press or to scroll to the desired number.

3. Press to dial the number shown.

To access the last number dialed while on a call:

Press to redial the last number dialed.

NOTES:

You cannot edit a phonebook entry while on a call. For more details about the phonebook,
see page 22.

You cannot copy a call log entry into the phonebook while on a call. For more details about
the call log, see page 31.

You cannot erase the last number dialed while on a call. For more details about the redialing,
see page 12.

Press to exit redial, phonebook or call log while on a call.

•

•

•

•

>Phonebook
Call log

Phonebook
>Call log

16

Conference speakerphone settings

You can use the menu to set the date and time and change other settings.
In the Ringers menu, you can adjust the ringer volume and select the ringer

tones for incoming calls.
In the Settings menu, you can change the settings for LCD language, base

unit name, key tone, dial mode, area code, and loop gain. You can also reset
the base unit to default settings.

To enter the menu:

1. Press when in idle mode (when the base unit is not in use) to enter

the main menu.

2. Press or to scroll to the feature to be changed.

When scrolling through the menu, the > symbol
indicates the selected menu item.

3. Press to select the item.

NOTE: Press to cancel an operation, back up to the previous menu or exit the
menu display.

Ringer volume

You can set the ringer volume level (1-6) to one of six levels or turn the
ringer off. When the ringer is off, Ringer off appears on the screen.

1. Press or in idle mode to sample each ringer volume level

(Ringer off, or 1 to 6).

2. Press to save your preference. There is a confirmation tone and the

screen returns to idle mode.

-OR-

1. Press in idle mode to enter the main menu.

2. Press or to scroll to Ringers, then press .

3. Press again to select Ringer volume.

4. Press or to sample each ringer volume level

(Ringer off, or 1 to 6).

5. Press to save your preference. There is a

confirmation tone and the screen returns to the previous menu.

NOTE: If the ringer volume is set to off, that base unit is silenced for all incoming calls.
However, the wireless mics still play the paging tone when responding to paging feature
(page 13).

Settings

>Phonebook
Call log

Clear Redial
>Ringers

>Ringer volume
Ringer tone

RINGER VOLUME