AT&T Release 3.1 User Manual

AT&T

PARTNER® Plus Communications System

Release 3.1

Installation

AT&T 518-455-218 Issue 1 October 1993

Notice

Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change.

Federal Communications Commission (FCC) Interference Notice

This equipment has been tested and found to comply with the limits of a Class A digital device, pursuant to Part 15 of FCC rules. For additional FCC information, see Appendix C of the PARTNER Plus Communications System Programming and Use guide.

Canadian Emissions Requirements

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. For additional DOC information, see Appendix C of the PARTNER Plus Communications System Programming and Use guide.

Le present appareil numerique n’emet pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de la classe A prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada. Vous trouverez des renseignements complémitaires à la annexe C de PARTNER Plus Communications System Programming and Use manuel.

Security

As a customer of new telecommunications equipment, you should be aware of the significant and growing problem of theft of long distance services by third parties, known commonly as “toll fraud.” It is particularly important that you understand and take appropriate steps to deal with this crime because under applicable tariffs, you will be responsible for payment of associated toll charges. AT&T cannot be responsible for such charges and will not make any allowance or give any credit resulting from toll fraud.

Toll fraud can occur despite the preventive efforts of network providers and equipment manufacturers. Toll fraud is a potential risk for every customer with telecommunications equipment having one or more of the following features: (1) remote access, (2) automated attendant, (3) voice mail, (4) remote administration and maintenance, and (5) call forwarding (remote). This is not a product or design defect, but a risk associated with equipment having one or more of the features described above. If your new telecommunications equipment possesses any of these features, please consult the relevant portion of your documentation for further details and specific procedures to reduce the risk of toll fraud or contact your AT&T dealer for further details.

Trademarks

Call Assistant, PARTNER MAIL, and PARTNER MAIL VS are trademarks of AT&T. Magic on Hold, MLS-34D, MLS-18D, MLS-12D, MLS-12, MLS-6, PagePac, PARTNER, and SYSTIMAX are registered trademarks of AT&T.

Warranty

AT&T provides a limited warranty to this product. See Appendix B of the PARTNER Plus Communications System Programming and Use guide.

Ordering Information

The order number for this book is 518-455-218. To order additional books, call 1 800 432-6600 in the continental U.S. and 1 800 255-1242 in Canada. For information about ordering other system reference materials, replacement parts, accessories, and other compatible equipment, see “Product Ordering Information” in Appendix B of the PARTNER Plus Communications System Programming and Use guide.

Support Telephone Number

In the continental U.S., AT&T provides a toll-free customer helpline 24 hours a day. Call the AT&T Helpline at 1 800 628-2888 if you need assistance when installing your system.

Outside the continental U.S., contact your local AT&T Authorized Dealer.

Contents

Important Safety Instructions Overview An Example System Setup Required Parts Installation Guidelines

■

Telephones and Devices

■

Combination Extensions

Using A Direct Connection Using a Bridging Adapter

Installation Procedures

■

Installing the Control Unit and Modules

■

Connecting Lines and Extensions

■

Connecting Caller ID Display Units

■

Assembling System Phones

Desk Mounting Wall Mounting

■

Connecting and Testing Telephones

■

Connecting Paging, Music-On-Hold, and Call Reporting (SMDR) Devices

Paging System Music-on-Hold Audio Source Call Reporting (SMDR) Printer

■

Connecting Intercom Autodialers

Equipment Upgrades

■

Adding New Modules

■

Replacing System Modules

Specifications

ii 1 2 4 5

5 6 7 7

8 8

10 12 13 13 14 15

16 16 16 16 17

18 18

19 21

Important Safety Instructions

The following list provides basic safety precautions that should always be followed when using your telephone equipment:

Read and understand all instructions.

1. Follow all warnings and instructions marked on the product.

2. Unplug all telephone connections before cleaning. DO NOT use liquid

3. cleaners or aerosol cleaners. Use a damp cloth for cleaning.

This product should be serviced by (or taken to) a qualified repair center

4. when service or repair work is required.

DO NOT use this product near water, for example, in a wet basement location DO NOT place this product on an unstable cart, stand, or table.

Never push objects of any kind into slots or openings as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

Avoid using this telephone during an electrical storm. There may be a remote risk of electric shock from lightning.

DO NOT use the telephone to report a gas leak in the vicinity of the leak.

10.

The product is provided with a three-wire grounding type plug. This is a safety feature. DO NOT defeat the safety purpose of the grounding type plug. DO NOT staple or otherwise attach the AC power supply cord to building surfaces.

CAUTION:

DO NOT block or cover the ventilation slots and openings. They prevent the product from overheating. DO NOT place the product in a separate enclosure unless proper ventilation is provided.

Additional Safety Instructions for Installation Personnel

DO NOT install telephone wiring during a lightning storm.

DO NOT install telephone jacks in a wet location unless the jack is specifically designed for wet locations.

Never touch uninsulated telephone wires or terminals, unless the telephone

3. line has been disconnected at the network interface.

Use caution when installing or modifying telephone lines.

The control unit must be securely wall mounted.

CAUTION:

If any wiring from the extension jacks leaves the building premises, you must install AT&T IROB protectors (see “Requirements for Out-of-Building Extensions” on page 22).

CAUTION:

Use only AT&T-manufactured PARTNER modules in the PARTNER Plus Communications System.

CAUTION:

Environmental and electrical conditions must meet the specifications as listed on pages 21 and 22.

SAVE THESE INSTRUCTIONS

Installation

Overview

This guide explains how to install the PARTNER® Plus Communications System. It begins with an example system setup, then follows with an illustration of the components you need to install the system and general guidelines to consider before installation. Next, it provides step-by-step instructions for connecting and testing the components for initial installation and upgrades. Finally, it ends with important system specifications and requirements.

If your company already has modular jacks for all outside lines and extensions, you may be able to use the existing wiring to install the system hardware and connect telephones to the system yourself. To have an AT&T service technician install and customize your system or change existing wiring, call 1 800 247-7000 (in the continental U.S. only) or call your AT&T Authorized Dealer.

After installation, refer to the PARTNER Plus Communications System Programming and Use guide for programming instructions.

Overview

An Example System Setup

The next page shows a control unit with two 206 modules and two 400 modules, giving the system a capacity of 12 outside lines and 12 extensions. Although your system may differ, this example will give you an idea of the types of equipment you can connect to it. In the example, system phones and industry-standard devices are connected to nine extensions. The circled numbers in the figure refer to the following list, which gives a brief description of the system’s hardware components.

Control Unit

The control unit consists of these components:

Backplane. The backplane channels power to the system and connects the system modules.

206 Modules. Each 206 module has jacks for two lines and six extensions.

400 Modules. Each 400 module provides four line jacks but no extensions. Notice that the 400 modules are

installed to the right of the 206 modules.

Processor Module. The processor module contains the software that provides the system’s features. It also has PAGE, SMDR, and MUSIC ON HOLD jacks.

PAGE Jack. A loudspeaker paging system plugs directly into this modular jack. The system is compatible with any AT&T paging system, including the AT&T PagePac6® shown here.

SMDR Jack. A call reporting (or SMDR–Station Message Detail Recording) device connects directly to this jack. AT&T’s Call Accounting Terminal serial printer and box are shown here.

MUSIC ON HOLD Jack. AT&T’s Magic on Hold® is connected to this jack to provide customized music and messages for callers on hold. Other types of audio equipment (including a CD player, cassette player, or stereo receiver) can be connected using an audio cord with an RCA phono plug (not supplied).

If you use equipment that rebroadcasts music or other copyrighted materials, you may be required to obtain a license from a third party such as ASCAP or BMI. Or you can purchase a Magic On Hold system from AT&T, which does not required you to obtain such as license.

Line Jacks. The top two jacks on each 206 module, and all four jacks on each 400 module, connect to outside telephone lines.

Extension Jacks. The bottom six jacks on each 206 module connect inside wiring for telephones and other telecommunications equipment.

Network Interface Jacks. These jacks provide access to telephone lines from the local telephone company. Each outside line is connected to the system by plugging one end of the line cord into one of these jacks, and the other end into a line jack on a 206 or 400 module.

Extensions

Various devices—including system phones and industrystandard devices—can be connected to the modular wall jacks. The modular wall jacks connect to the extension jacks in the control unit by way of the building’s inside wiring.

Extension 10: These devices are connected:

■

MLS-34D® Display Phone. Typically, the receptionist on extension 10 has an MLS-34D display phone like the one shown here. The display shows the time, dialed numbers, the duration of calls, and programming messages.

An MLS-34D, MLS-18D®, or MLS-12D® is required for system programming at extension 10 or 11, or both. Use an MLS-18D only if there are no MLS-34D phones in the system; use an MLS-12D only if there are no MLS-34D or MLS-18D phones in the system.

■

Call Assistant™ Intercom Autodialer. An Intercom Autodialer is connected to the phone, for dialing extensions and transferring calls to them with one touch and for seeing which extensions are busy.

■

Standard Touch-Tone Phone. During a power failure, the MLS-34D phone on extension 10 will not work, but the receptionist can use the standard phone to place and receive calls on line 1.

Extension 11: MLS-34D Display Phone. Another MLS-34D is connected to programming extension 11. This means you can program the system from this extension while the receptionist at extension 10 is free to handle calls.

Extension 12: MLS-18D Phone and Answering Machine. An MLS-18D phone and an answering

machine are connected to this extension. Extension 13: Standard Phone. A standard phone

(such as you might have in your home) is connected directly to the extension jack.

Extension 14: Doorphone. A doorphone is installed at the building entrance. When someone at the entrance presses the button on the doorphone, the designated extensions in the office signal automatically. (Any number of extensions can be designated as doorphone alert extensions.)

Extension 15: Bell. A loud bell is connected directly to this extension jack. Any line programmed to ring on extension 15 activates the loud bell—to alert users of an incoming call in a large area, such as a warehouse.

Extension 16: MLS-12D Display Phone. This display phone can handle 10 outside lines.

Extension 17: Fax Machine and Standard Phone. A fax machine and standard phone share this extension. This lets you have the use of another phone when the fax machine is idle. (You can use a system phone at another extension to monitor fax machine activity—see “Fax Management Feature” of “Using Fax Machines” in Chapter 4 of the PARTNER Plus Communications System Programming and Use guide.)

Extension 18: MLC-6 Cordless Phone. An AT&T MLC-6 cordless phone is connected to this extension. It works like the corded MLS-6® system phone.

2 An Example System Setup

CONTROL UNIT

EXTENSIONS

Extension 10

Extension 11

Extension 12

Extension 18

Extension 17

Extension 16

Extension 15

Extension 13

Extension 14

An Example System Setup 3

Required Parts

You will have up to three types of system component packages; Figure 1 shows the contents of each package in the area marked by a dashed line. Check your packages to be sure you have the parts shown here (if not, call for support as instructed on the inside front cover).

Control Unit

Cover

206E Module

Module

Processor

Module

AC Power Cord

206E

Backplane

7-foot Telephone Line Cords

MLS-18D/MLS-12D

Programming

Overlay

400E Module

400E

Module

MLS-34D

Programming

Overlay

Quick Reference

Cards

7-foot Telephone Line Cords

Figure 1. Required Parts

You will need to obtain four #12 screws of the appropriate type for the wall and weight of the control unit (a control unit with four 206 modules and a processor module weighs approximately 27.5 pounds or 12.3 kilograms).

In addition, if you need modular telephone cords for connecting the extension jacks on the control unit to the modular connecting blocks for extensions in the equipment room, short telephone cords for wall mounting MLS-model phones, or a 355A/355AF adapter and D8W telephone cord for connecting a call reporting device, order them before installation. Refer to “Product Ordering Information” in Appendix B of the PARTNER Plus Communications System Programming and Use guide for ordering instructions.

Hereafter, references to 206 modules include 206E and all 206 modules used with previous releases of the product. Similarly, references to 400 modules include 400E and all 400 modules used with previous releases of the product.

4 Required Parts

NOTE:

A system display phone—either an MLS-34D, MLS-18D, or MLS-12D—is

required for system programming at extension 10 and/or 11. (Make sure that the programming phone is as large as the largest phone in the system, because an MLS-12D or MLS-18D cannot program an MLS-34D. Similarly, an MLS-12D cannot program an MLS-18D.)

Installation Guidelines

Telephones and Devices

You can connect the following telephones and devices to the system:

■

MLS- and MLC-Model System Phones. System phones require at least two-pair wiring and are compatible with AT&T 4-pair SYSTIMAX® wiring.

■

Call Assistant Intercom Autodialers with Busy Indication (MLS-CA24). You can connect an Intercom Autodialer to the system

phone at extensions 10 and 11 (maximum two per system). The Intercom Autodialer has its own power supply, which must be plugged into an AC outlet.

■

Industry-Standard Devices. Industry-standard devices (including standard phones) require one-pair mounting cords; AT&T D2R mounting cords are recommended.

Standard Phones. Connect standard touch-tone or rotary dial

phones to the system for:

Power Failure Operation. During a power failure, system phones

will not work because they require power to operate. However, if you connect standard phones to extensions 10, 16, 22, and 28, users can place and answer outside calls on lines 1, 3, 5, and 7, respectively. You can connect a standard phone either alone or combined with a system phone. (If you combine a standard phone and a system phone on one extension, you may want to turn off the standard phone’s ringer during normal use.)

Hotlines. A hotline extension should be connected to a standard

phone, rather than a system telephone, but can ring any type of phone. A hotline phone can also be set up to ring the paging system, so announcements can be made over the loudspeaker. Do not connect a Hotline phone to extension 10, 16, 22, or 28, to keep them available for power failure use.

NOTE:

For message waiting capability, you must connect standard phones with message waiting lights to Release 3.1 (R3.1) 206 modules, and equip the system with an R3.1 processor module. This message waiting capability does not apply to standard phones with neon-type message waiting lights.

Installation Guidelines

+ 19 hidden pages