AT&T RC82V, C71KW User Manual

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User Manual—AT&T TV Device and Remote Control

AT&T TV

Device

and Remote Control

User Manual

Version 3.0 06/2019

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User Manual—AT&T TV Device and Remote Control

Introduction

Product manuals are intended to help customers understand the workings of the hardware devices. This product manual provides overview information of the AT&T TVTM device and remote control and addresses specic functions of the devices. It is posted online at att.com/userguides for customer access.

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TABLE OF CONTENTS

I. OVERVIEW ................................................................................................................................... 05

II. HARDWARE INFORMATION .............................................................................................06

A. Specications.............................................................................................................................................................................................................06

B. Client Hardware........................................................................................................................................................................................................07

1. Front Panel ............................................................................................................................................................................................................. 07

2. Side Panel ............................................................................................................................................................................................................... 07

3. Rear Panel ............................................................................................................................................................................................................... 07

C. Other Associated Hardware .........................................................................................................................................................................08

1. Mounting Cables ...............................................................................................................................................................................................08

2. Power Supply .......................................................................................................................................................................................................08

3. Remote Control ................................................................................................................................................................................................08

III. FEATURES ...................................................................................................................................10

A. Audio & Video .............................................................................................................................................................................................................10

1. Hardware Features .........................................................................................................................................................................................10

2. Soware Features ............................................................................................................................................................................................11

IV. APPENDIX ................................................................................................................................... 12

A. LED States .................................................................................................................................................................................................................... 12

B. Federal Communications Commission Interference Statement ................................................................................ 13

FIGURES

Figure 1: AT&T TV—Front Panel ........................................................................................................................................................................ 07

Figure 2: AT&T TV—Side Panel .......................................................................................................................................................................... 07

Figure 3: AT&T TV—Rear Panel View with New Logo .................................................................................................................... 07

Figure 4: AT&T TV—Wall Mounting ................................................................................................................................................................08

Figure 5: Remote Control showing button with descriptions ...............................................................................................09

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Terminology

Term Description

DHN DIRECTV Home Network

OTT

PiP Picture-in-Picture

RF4CE Radio frequency for consumer electronics

RUI

Over-the-Top, the delivery of video via the Internet directly into the AT&T TV device,

allowing access to services anywhere, anytime, and on any compatible device

Remote User Interface, the UI of which is accessed and manipulated directly

through the client

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I. OVERVIEW

The AT&T TV device is a game-changing, proprietary "Over-the-Top" (OTT) device that delivers video and

integrated content to your TV over the internet. It enables you to watch online videos, listen to music, use

thousands of third-party apps, and play games—all on your TV.

It comes preloaded with some Google apps, but thousands of others are available at the Google Play Store.

The AT&T TV is used on its own as a standalone device (one per TV) so you don’t need any other AT&T TV set-top boxes or services. (It’s not compatible with any DIRECTV set-top boxes or existing Genie® Servers.)

It comes with a remote control oering many features, including the convenience of voice control.

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II. HARDWARE INFORMATION

A. Specications

AT&T TV Specications

Size and Weight (not including feet)

• Height: 19 mm

• Width: 158.6 mm

• Depth: 158.6 mm

• Feet: 1 mm

• Weight: 402 g

Packaging

• Carton

• Height: 228 mm

• Width: 505 mm

• Depth: 404 mm

• Weight: 28.8 lb

Environmental Requirements

• Operating temperature: 0° C to 122° F (0° to 50° C)

• Storage temperature (no damage): 0° C to 150° F (0° to 66° C)

• Relative humidity: 5-85% noncondensing

Remote Control Support (Built-In Capability)

• IR Remote Control Interface

• RF Remote Control Interface

• Bluetooth Interface BLE

(Bluetooth Low Energy)

Power

• EPS10 External PSU

• AC External PSU -120v~60 HZ, 18W

• Input: 12V DC 1.5A

• Active Power Consumption below 15W

Processor

• BRCM7271

Memory

• 2GB DDR memory

• 64 bit DDR3/DDR4 interface

• 16GB eMMC

Video and Audio Formats

• MPEG2

• Dolby Audio

• MPEG-4 AVC single, dual or quad display up to 1080i60/1080p30 or UHD/4K

• HEVC / VP9 display

• HDR10 SMPTE ST 2084, ST 2086 “Blu-Ray”

standard and HLG support

TV Compatibility

• Compatible with HD and 4K TVs with HDMI 2.0 & 1.4, HDCP 2.2, 60 Hz and capable of 4K, 1080p

and 3D

XMP2 Ports and Interfaces

• OTT Mode - 802.11ac 204 GHz or 5 GHz Wi-Fi (Home Gateway)

• DC Power Input

• HDMI 2.0b / HDCP 2.2 and 1.4

• 1x USB 2.0 Port

• Optical S/PDIF Output Connector

• 10/100 Ethernet port

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B. Client Hardware

1. Front Panel

• Blue Power Status Indicator LED • Green / Yellow / Red Network Status Indicator

FIGURE 1: AT&T TV—FRONT PANEL

2. Side Panel

• Red Reset Button

FIGURE 2: AT&T TV—SIDE PANEL

3. Rear Panel

• 10/100 Ethernet Connector with Indicator LED

• S/PDIF Optical Audio Connector

• HDMI Connector (Type A)

• USB 2.0 Port (Type A Connector)

• DC Power Inlet Connector

(for EPS10 External Power Supply)

with Power Indicator LED

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FIGURE 3: AT&T TV—REAR PANEL

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C. Other Associated Hardware

1. Mounting Cables

The AT&T TV (C71KW) can be set on a tabletop or mounted to a wall by attaching a cable tie to the recess in the bottom cover.

2. Power Supply

The AT&T TV (C71KW) uses the DIRECTV® EPS10 power supply.

3. Remote Control

The AT&T TV (C71KW) works with the RC82V Remote Control. (The box and remote control are not compatible with any older

DIRECTV or AT&T U-verse® equipment.) Like other AT&T remote

controls, the RC82V can be programmed to operate some features

on TVs or audio/video equipment. The key features of the RC82V

Remote Control are:

FIGURE 4: AT&T TV—WALL MOUNTING

• The RC82V Remote Control works in IR, RF, and BLE (Bluetooth Low Energy) mode.

• Basic remote operations can be performed in the IR mode.

• The remote uses Bluetooth for two-way communication to the AT&T TV.

• Like RF mode, Bluetooth eliminates the need for the remote and the paired devices to be in line of sight to each other.

• The RC82V Remote Control has a directional pad. Basic operations and functions can be made by pressing the direction, then pressing ok.

• If the remote is not paired to an AT&T TV, the directional pad can be used for functions like Up, Down, Le, Right, and Select.

• Once the remote is paired to an AT&T TV, the D-pad will allow you to navigate horizontally (le to right)

and vertically (up and down) in the screens.

• Once paired, Voice recognition is also available with the RC82V Remote Control so you can use voice search.

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MIC/STATUS LED

Turns both AT&T TV

and TV ON at the same time

INPUT

Cycle through and select the

equipment connected to your TV

GUIDE

Displays the GUIDE screen

RECORD

RECORD content now playing or

highlighted in the on-screen guide

BACK

Press to go BACK within menus

VOLUME UP/DOWN

Increase or decrease the VOLUME level

MUTE

MUTE the sound

MIC BUTTON

Push and hold to talk for voice commands

REWIND

REWIND at increasing speeds—press up to

four times. Also used in remote pairing

PLAY/PAUSE

PLAY current content. Press once while

program is playing to PAUSE

DASH

Used in unpairing the remote

OFF

Turns both AT&T TV and TV OFF at the same time

HOME

Display the HOME screen

LIST

Displays My Library—DVR recordings

EXIT

EXIT the menu and return to previous channel viewed

Stop playback while viewing on-demand or recorded content

DIRECTIONAL BUTTONS

Press to move up, down, le or right within a menu

OVERFLOW

Signies more content/actions are available

CHANNEL UP/DOWN

Changes CHANNEL UP or DOWN

Tunes to PREVIOUS channel or VOD

FAST-FORWARD

FAST-FORWARD at increasing speeds—press up to four times. Also used in pairing the remote

APPS

Opens the APPs menu. Also used in unpairing the remote

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FIGURE 5: RC82V—REMOTE

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III. FEATURES

A. Audio & Video

Hardware Features

Feature AT&T TV

SWiM/Multi-Switch capable

Ethernet

MoCA

Wireless

Digital Audio Output

HEVC

AT&T TV WPS Button

RC7x RF Remote

BLE Remote

Front Touch Panel/Resolution LED

Power Button

Menu/Guide/Arrows/Select/Res buttons

Recording LED

Reset Button

Smart Card

USB 2.0

eS ATA



(802.11ac)

 



External Power Supply

HDD Size



(EPS10)

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.

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Soware Features

Category Feature AT&T TV

3DTV 3D Video Playback

Ultra HD (4K) 4K Video Playback

Audio Digital Audio

Audio Dolby Digital

Audio Secondary/Alternate Audio

Cloud DVR Accessing Cloud Content

Captioning DIRECTV Subtitles

Captioning Closed Captioning

Energy Star Power Saving Standby

Guide One-touch Recording

Live TV Trick-play

Networking RJ45 Ethernet Connection

Parental Controls Settings Saved & Recalled

Picture In Picture PIP Support

PPV Linear

PPV VOD

Recommendations What’s On Now

Recommendations You Might Like

Recommendations Movies

Search Smart Search

Search Recent Searches

Search Top Matches

Voice Search Support for Voice Search

YouTube YouTube Support

                      

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IV. APPENDIX

A. LED STATES

Front Panel “Network” LED

Color State

O Booting/Standby

Green Excellent signal strength (RSSI is > -75 dBm)

Yellow Borderline signal strength (RSSI is between -75 and -82 dBm)

Red Poor signal strength (RSSI is < -82 dBm)

Flashing Red No network connectivity

Front Panel “Power” LED

Color State

Bright Blue On

Dim Blue O/Standby

Flashing Blue SWDL/Soware Download

Flashing Blue & Red HW Error/Hardware Error

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B. Federal Communications Commission Interference Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Responsible Party:

AT&T/AT&T T V

2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV

• Trade Name: AT&T/AT&T TV

• Model Number: C71KW and RC82V

Federal Communications Commission (FCC): This equipment complies with both Part 15 and Part 68 of the FCC Rules. This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which can be determined by removing and applying power to the equipment, the user is encouraged to try to correct the

interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

• CAUTION: Changes or modications not expressly approved by the manufacturer responsible

for the compliance could void the user’s authority to operate the equipment.

The user may nd the following booklet, prepared by the Federal Communications Commission, helpful: “How to Identify and Resolve Radio and TV Interference Problems.” This booklet is available from the U.S. Government Printing Oce, Washington, DC. To meet FCC requirements, only peripherals (computer input/output devices, terminals, printers, etc.) certied to comply with Class B limits may be attached to this device. Operation with noncertied peripherals is likely to result

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in interference to radio and TV reception. To meet FCC requirements, shielded cables are required to

connect the device to a personal computer, peripheral or other Class B-certied device.

If this AT&T TV causes harm to the telephone network, the telephone company will notify you in advance

that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to

le a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that

could aect the proper functioning of your equipment. If they do, you will be notied in advance in order for you to make necessary modications to maintain uninterrupted service. If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may

request that you disconnect the equipment until the problem is resolved.

AT&T/AT&T T V 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this AT&T TV does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your alarm company, telephone company or a qualied installer.

DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable components.

We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources.

FCC RF Radiation Exposure Statement

MPE/SAR/RF Exposure Information. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment was veried for RF exposure and found to comply with Council Recommendation 1999/519/EC and FCC OET-65 RF exposure requirements.

WARNING: While this equipment is in operation, a separation distance of at least 20 centimeters (equal to 8 inches) must be maintained between the antenna inside the equipment and the bodies of all persons exposed to the antenna in order to meet the FCC RF exposure guidelines. Making changes to the antenna or the equipment is not permitted. Doing so may result in the equipment exceeding the FCC RF exposure guidelines. This equipment must not be co-located or operated in conjunction with any other antenna or radio transmitter.

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