AT&T R1V2 User Manual

555-520-500 Issue 1, June 1987

AT&T SYSTEM 25

ADMINISTRATION

MANUAL FOR R1V2

Printed in USA

TO ORDER COPIES OF THIS DOCUMENT REFER TO DOCUMENT NUMBER 555-520-500.

Contact: Your AT&T sales representative or

Call: 800-432-6600, Monday to Friday between 7:30 am

and 6:00 EST, or

Write: AT&T Customer Information Center

2855 North Franklin Road PO. Box 19901 Indianapolis, Indiana 46219

Every effort was made to ensure that the information in this document was complete and accurate at the time of printing. However, information is subject to change. This document will be reissued periodically to incorporate changes.

Administration Manual for R1V2

Prepared by System 25 Document Development Group and the

Technical Publications Group

FCC WARNING STATEMENT

Federal Communications Commission (FCC) Rules require that you be notified of the following:

■ This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instruction manual, may cause interference to radio communications.

■ It has been tested and found to comply with the limits for a Class A computing device

pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.

■ Operation of this equipment in a residential area is likely to cause interference in which

case the user at his or her own expense will be required to take whatever measures may be required to correct the interference.

System 25 Documents

The following System 25 product documents are available for your reference. Copies may be purchased from the Customer Information Center (CIC) by calling 800-432-6600.

DOCUMENT

■ Administration Manual for R1V2

■ An Introduction to AT&T System 25

■ Implementation Manual for R1V2

■ Installation and Test Manual

■ Maintenance Manual

■ New Capabilities Manual for R1V2

■ Planning Manual

■ Reference Manual

■ Terminal Operations Manual

■ User Guides

—

Switched Loop Attendant Console User Guide

—

Direct Trunk Attendant Console User Guide

—

Data Features User Guide

—

Multiline Terminal User Guide

—

Single-Line Terminal User Guide

—

Multifeature Single-Line Terminal User Guide

ORDER NUMBER

555-520-500

555-520-021

555-520-650

555-520-100

555-520-105

555-520-205

555-520-600

555-520-200

555-520-710

555-520-706 555-520-701 555-520-704 555-520-703 555-520-702 555-520-707

To expand your System 25’s communications and networking capabilities, AT&T offers the following optional software packages:

Advanced Administration Software Package

Communications Access Manager Software Package

STARLAN NETWORK ACCESS Software Package

Contents

Introduction

Implementation Planning Forms The System Administrator’s Role Using this Manual

How to Use the System

Logging In to System 25 Correcting Typing Errors

Making Backup Tapes The System 25 Administration Main Menu Administration Commands System Responses

Initializing the System

Default Translations Initialization Sequence

Administering System-Wide Options

Toll Restriction Options Call Coverage Options Pooled Modem Options Time of Day Date Call Accounting Options Miscellaneous System Options Expert Mode Prompt Administration Password Toll Calls Allowed (TCA) Lists Floating PDCs (FPDCs) Virtual Facilities System Speed Dialing

1-1 1-1 1-2

2-1

2-2 2-2 2-3 2-4 2-10

3-1 3-3

4-1 4-2 4-3 4-4 4-4 4-5 4-6 4-6 4-7 4-7 4-8 4-9 4-10

Administering Trunks

Assigning a Trunk Removing a Trunk Assigning Class of Service to DID Trunks Assigning Class of Service to All

Other Trunks

5-1 5-3 5-3

5-3

Administering Auxiliary Equipment

External Alerts (Port Type 253) Paging (Associated with Auxiliary

Trunk Port) Paging (Associated with CO Trunk Port) DGC Delay Announcement Directed Night Service Delay

Announcement Music-on-Hold Pooled Modem Additional Tone Detector Dictation

Administering Voice Stations

Adding a Voice Station Display Support Removing a Voice Station Changing a Station Dial Code Moving a Voice Station Assigning Class of Service Options

Administering Data Line and STARLAN CP Ports

6-1

6-2 6-3 6-3

6-3 6-3 6-4 6-4 6-4

7-1 7-2 7-2 7-3 7-4 7-4

Adding a Data Station Display Support Removing a Data Station Changing a Data Dial Code Moving a Data Station Assigning Class-of-Service Options

8-1 8-2 8-2 8-3

8-3 8-4

Administering Attendant Equipment

Assign a Switched Loop Attendant Console Assign a Second Attendant Console Move an Attendant Console Change an Attendant PDC Remove an Attendant Console Assign a Direct Extension Selector

Console(s) Display Support Assign Class-of-Service to an Attendant

Console Assign Attendant Options (DTAC

and SLAC)

9-2 9-2 9-3 9-3 9-3

9-4 9-5

9-5

9-6

Administering Button Assignments

Assigning Features to Buttons Default Button Assignments Button Assignment Tables Assigning Buttons to Multiline Terminals

and Attendant Consoles Assigning Attendant-Console-Specific Buttons Assigning Selector (DXS) Console Buttons

Administering Direct Group Calling

(DGC) Groups

Administering Automatic Route

Selection (ARS)

ARS Patterns Area Code Routing Table Home Area Code Exception List Other Area Codes Exception List ARS Digit Translation Tables

10-1 10-1 10-3

10-6 10-10 10-11

12-2 12-6

12-6 12-8 12-8

Administering Tape Save/Restore Operations

14 15 16

Using the Digital Tape Unit Save Your Translations Verify the Saved Translations Restore the System Translations from

a Backup Tape

System Searches Administering RS232 Parameters Command Reference

List of Tables Command Reference

Requirements for the SAT Index

13-1 13-2 13-3

13-4

16-1 16-3

Introduction

This manual provides the information you need to administer AT&T System 25 station, network access, and system features. This includes configuring the system for initial service (that is, initializing the system) and making day-to-day changes required for efficient operation. This manual is for Release 1, Version 2 systems only. If you have a Release 1, Version 1 system, obtain an Administration Manual numbered 555- 500 -500.

This manual assumes that:

■ You have attended the System 25 (Customer or Systems Technician) Training Course.

■ System 25 equipment has been installed and tested.

■ All stations have been tested by the Systems Technician.

■ You have available a System Administration Terminal (SAT) with which you will enter

the configuration data.

Implementation Planning Forms

During implementation planning, you worked with the AT&T Account Team to assign the features you need for your system and for individual terminals using the forms in the AT&T

System 25 Implementation Manual for R1V2,.

For more information, see Chapter 17, Requirements for the SAT.

These forms, as explained in the Implementation Manual, provide the information necessary to enter the initial translations that customize the system. Therefore, the implementation forms must be completed before you can initialize the system. You should find the forms collected and filed in the Administration Records Binder (the binder the Implementation Manual comes in).

This manual also provides instructions for making day-to-day changes after the initial translations have been entered. It is very important that you record these changes in the

Administration Records Binder. If this is not done, future system administration will become increasingly difficult.

The System Administrator’s Role

System administration involves initializing the system and administering subsequent terminal and system changes. The AT&T systems technician is responsible for initializing the system. At your option, the system administrator or the systems technician may perform subsequent changes that do not require equipment additions or rearrangements. This manual is designed to support both the systems technician and the system administrator.

The system administrator is responsible for the following:

■ Training other station users and the attendant.

■ After the system has been initialized, assuring that any additions, changes, or deletions to

system or terminal features are made. changes or you can contact AT&T to have the technician make the changes.

Your system administrator may make these

Introduction 1-1

■ Maintaining system security.

■ Notifying company management (and AT&T) about problems, alarms, and service

complaints.

If you have questions about system hardware or features, you may want to refer to the AT&T System 25 Reference Manual for more information.

Using this Manual

Before you use the SAT to administer your system, you should have received hands-on training. You should also read and understand Chapter 2, How to Use the System and Administering Tape Save/Restore Operations in Chapter 13.

The administration procedures (chapters 4-15) provide detailed step-by-step instructions for adding trunks and stations and for changing system and station features and options. You should review the information about default trunk/station numbering in Chapter 3 before you administer changes. Note that, when adding stations, trunks, or auxiliary equipment connected to special feature ports, you should first follow the procedure for installing the equipment, then assign class-of-service information and then make button assignments.

If you are initializing a system, follow the instructions in Chapter 3. It will direct you to administration procedures in a specific sequence; it is important that you perform the steps in the indicated order.

Chapter 16 provides quick reference information. The tables in this section are intended to

help those who are thoroughly familiar with system administration locate specific information without having to refer to the full text in the administration procedure chapters. Unless you are an experienced system administrator, however, you should follow the administration

procedures.

Conventions Used in this Manual

The following conventions are used in this manual:

■

Commands and text you should type appear in this font (or style of lettering)

■ System responses, such as prompts and values that appear on the screen, are shown in this font.

■ Names of keys on the SAT keyboard appear in oval boxes.

For example: press The labels on your keyboard may vary, depending on the kind of terminal you use as an SAT.

(Return)

1-2 Introduction

How to Use the System

This chapter describes the way you interact with the system using the System Administration Terminal (SAT). First, it tells you how to log in to System 25. Then, how to use the Main Menu to access areas of the system you want to administer. Next, it tells you how to view and change the way your system operates by entering administration commands. Finally, it describes the kinds of warning, error, and text messages the system supplies.

Logging In to System 25

System Security

For security reasons, access to the administration capabilities of AT&T System 25 is controlled by a password. Your password is available from your AT&T Account Team. If you want to change your password, see the instructions under Administering System-Wide Options.

To prevent an unauthorized person from learning the password, the password characters are not displayed when they are entered.

If system security is not a problem, because access to the SAT and to this manual are restricted, you may want to write your password here for convenience:

Entering Your Password

After you turn on the SAT, you see the following prompt:

Enter Password-

If you do not see this prompt, press (Return) Enter your password followed by (Return)

Invalid Password Entry

If you enter an invalid password, you see an error message followed by the password prompt:

That is not the password! Enter Password- >

Successful Log-in

When you enter the correct password, the terminal displays the Main Menu from which you can select administration functions.

Leaving an Administration Session

When you complete an administration session, or if you want to interrupt a session at any point, just turn off the terminal.

How to Use the System 2-1

You can also end an administration session by:

■ Unplugging the cable from the modular jack connecting the terminal to the system.

■ Disconnecting the RS232 connector from the terminal.

■ Hanging up to drop the DTR signal on disconnect if you are connected via a modem.

Correcting Typing Errors

You can correct a typing error by pressing the backspace key. If your keyboard does not have a backspace key, press you press h to generate the equivalent of a backspace key.

When you press the backspace key, you see a new line with the last character deleted. For example, if at the prompt you type four characters and discover that you need only the first two, you press the backspace key twice. Your terminal responds to the first backspace character by displaying a line with your last input character removed; it responds to the second by displaying the line once again with the third input character removed. You can use this technique (on both video display terminals and printing terminals) to remove unneeded characters or to replace incorrectly typed characters.

Strange Output

Under unusual circumstances (such as accidentally hitting (Escape) ) your SAT may display highly abbreviated or unreadable responses. used for personal computer based administration or is running at the wrong speed. The best thing to do at this point is to turn off the SAT for five seconds, turn it back on, press several times, and log in again. Be sure to check the last items you were administering before proceeding. For further information, see Requirements for the SAT.

(Control) (sometimes abbreviated CTL or CTRL) at the same time

This indicates the SAT is operating in a mode

(Return)

Making Backup Tapes

If your system is equipped with a digital tape unit (DTU), it’s a good idea to make backup tapes. A backup tape allows you to restore system translations if they are ever lost or damaged–from an inadvertent cold start, for example. You should make a new backup tape whenever you make changes to the system. minimum of three backup tapes, updating at least two of them regularly. For more information, see Administering Tape Save/Restore Operations.

It is strongly recommended that you maintain a

2-2 How to Use the System

The System 25 Administration Main Menu

When you log in to the administration terminal, you see the Main Menu. This menu allows you to enter one of several command areas (Port, PDC, etc.). The Main Menu looks like this (you may find minor variations on your display):

MAIN MENU

1) PORT

2) PDC

3) reserved

4) SYSTEM

5) FPDC

6) DGC Make one selection from menu- >

SCREEN 2-1 Main Menu

When you select an item from the Main Menu, you enter a command area consisting of action items and data items. You use the action and data items to access specific system parameters and features.

Some command areas require an additional target parameter.

These are discussed in detail in the Command Formats section.

Main Menu Items

The following list describes the features and parameters you can administer through each of

the Main Menu items:

PORT: Allows you to administer station, trunk, data port, or special port parameters by physical port number. A physical port number is written in the form CSSPP, where C is the one-digit cabinet number, SS is the two-digit slot number, and PP is the two-digit port number.

PDC: Allows you to administer station parameters by Personal Dial Code (PDC) or Data Dial Code (DDC). PDCs and DDCs are similar to extension numbers.

reserved: (Reserved for future expansion.) SYSTEM: Allows you to administer system-wide parameters. FPDC: Allows you to administer Floating PDC numbers. DGC: Allows you to administer Direct Group Calling (DGC) groups.

TOLL ALLOWED LIST: Allows you to administer Toll Calls Allowed Lists.

7) TOLL ALLOWED LIST

8) SEARCH

9) SAVE/RESTORE

10) RS232

11) ARS

12) reserved

SEARCH: Allows you to search various groups of system parameters as well as review a

log of system detected errors. SAVE/RESTORE: Allows you to write translations to, read translations from, and compare

the system translations to translations on the digital tape unit (DTU).

RS232: Allows you to assign Administration, DTU, and SMDR port options. ARS: Allows you to administer Automatic Route Selection. reserved: (Reserved for future expansion.)

How to Use the System 2-3

Selecting a Main Menu Item

To select an item from the Main Menu, just type the number of the item you want followed by

(Return)

If you type (Return) by itself or if you type a number that is not between 1 and 12, you see the following message:

Must be a number from 1-12 Make one selection from menu- >

Administration Commands

Once you select an item from the Main Menu, you can administer the features and parameters accessible in that command area by entering commands. You use commands to tell the system what feature or parameter you want to change and the value you want to change it to. The basic format of a system administration command consists of two items: an

action number, and a data value. Some commands also require a third information number, a

target. The functions of these command items are described below:

Action: An action number defines a specific system administration function. You choose an action (by number) to examine or change System 25 attributes.

Data: A data value controls a specific System 25 function. In general, a data value is the current value of the parameter specified by the associated action number. To change an administration parameter, you change its data value.

Target: The target can be a:

■ Personal Dial Code (PDC)

■ Data Dial Code (DDC)

■ Port number

■ Direct Group Calling (DGC) number

■ Toll Calls Allowed List number

■ RS232 Channel number.

Please note that the words “Action” and “Data” actually appear on command lines. The word “Target” does not appear on a command line—instead, the target type (e. g., Port, as shown below) is displayed.

The following example shows the format of a completed command line for the Port command area (Main Menu item 1):

Port=10401 Action=1 Data=201

In this command line, Port = 10401 tells the system to go to cabinet 1, slot 04, port 01–the physical location of the port. In this case,

Data = 201 indicates a single-line voice terminal without a message waiting

Action = 1 tells the system to administer the type of terminal.

indicator. If you wanted to make this station a single-line voice terminal with a message waiting indicator, you would change the data value to 202. (Action numbers and data values for all command areas appear in tables in the Command Reference chapter.)

2-4 How to Use the System

Command Functions

The previous section introduced you to the basic command formats. This section shows you how to enter or change: an action number, data value, or target value.

Entering Commands

Keep the following considerations about the Return key in mind as you enter commands:

■ As you will see in the section below, to “enter”

numbers or letters and press

(Return)

The Return key is included in the examples in this chapter to accustom you to using it. Beginning with the administration procedures in Chapter 4, however, the Return key is not included. something in an administration procedure, remember to press required information.

■ The basic, single-letter commands described below are: a for action, d for data, t for

target,

c for continue, and m for Main Menu. You can enter these commands at any time

to access prompts and change the current action, data, target, or menu, You do not press

(Return) after typing these commands.

Changing an Action Number

The basic command format shows the current value of a parameter associated with its action number and the target (if any) that you indicated for that command.

If you want to move to another action number, type see the

Action = prompt, you enter the number of a valid action followed by (Return).

Here is an example of the A command: You see:

information means to type the required

When you are instructed to enter

(Return) after entering the

A or a on the keyboard. When you

Port = 10604 Action = 1 Data = 304

You enter A 7 (Return) and see:

> Action = 7

Port = 10604 Action = 7 Data = 0

The action numbers for all command areas are described in detail in the administration procedure chapters.

Some commands require more than one action for their completion.

These commands are described under Action Groups in this chapter.

Changing a Data Value

To change the data value associated with an action, first display the current value (as described above), then type D or d on the keyboard. When you see data value followed by

(Return).

Data = enter the new

How to Use the System 2-5

Here is an example of the D command:

You see:

Port = 10604 Action = 7 Data = 0

To change, you enter D 5 (Return) and see:

> Data = 5

Port = 10604 Action = 7 Data = 5

Changing a Target Value

You can change target values under the following Main Menu items:

■ Port

■ PDC

■ DGC

■ Toll Allowed List

■ RS232

As examples, the next two sections show you how to change a target value under the Port and PDC Main Menu items. You change target values under the other command areas in the same way.

Under Port A port number describes the location of a station, trunk, data port, or special feature port. It is entered in the form CSSPP (described earlier).

If you’ve selected Main Menu item 1 and you want to change the port you’re administering ,

type T or t (target select) on the keyboard. (Remember, you do not have to enter

(Return)

with a single-letter command.) When you see

Port = enter the new port number, followed by (Return).

Here is an example of the T (target select) command with Port (Main Menu item 1):

You see:

Port = 20403 Action = 1 Data = 201

You enter T 20608 (Return) and see:

> Port = 20608

Action =

Under PDC You can modify stations by selecting the PDC Main Menu item. Instead of

specifying the physical location of the port, as you did in the preceding example, you specify its PDC.

2-6 How to Use the System

Here is an example of the T (target select) command with PDC (Main Menu item 2): You see:

PDC = 9876 Action = 1 Data = 201

You enter T 8765 (Return) and see:

> PDC = 8765

Action =

Action Groups

Some action numbers are part of groups. parameters that need to be changed as a group. terminal, you must also assign a PDC. (See the example at the end of this section. ) Action groups are marked with [AG] in the administration procedures.

The number of actions may vary from group to group, but no group contains more than five actions.

All action values within a particular group are consecutive. Within a group, whenever you change a parameter, the system advances you automatically to the next action; this process continues through the last action in that group.

After modifying a parameter that is part of an action group, you must complete the

modifications to the group by entering data values for the remaining action numbers. This

protects System 25 from acting on partially complete data. When changing data values associated with these groups of action numbers you automatically advance to the next action after you change the data value.

You change action numbers with the A command as before.

These groups are sets of closely related system

For example, when you assign a voice

Note If you change to an action number outside of the group you are currently in, all

the data values entered for that group remain as they were before you began modifying the group. In other words, if you leave a group (by selecting an action outside the group) before entering the last data value for that group, all changes for that group are abandoned.

Here is an example of administering an action group: You see:

Port = 10408 Action = 1 Data = 0

You enter D 207 (Return) and see:

> Data = 201

Port = 10408 Action = 1 Data = 201

Port = 10408 Action = 2 Data = 0

> Data =

Notice in the fourth line of this display how the system automatically brings up the next member of the group.

How to Use the System 2-7

You enter 6789 (Return) and see:

> Data = 6789

Port = 10408 Action = 2 Data = 6789

There are no more members in this action group, so the system does not prompt for more data values.

Display Support IDs

The Display Support feature lets you enter an ID (or name) for each PDC, DDC, FPDC, DGC access code, and trunk, creating a database for use during system administration. For systems with a Switched Loop Attendant Console (SLAC), it is essential that you enter this information. For systems with a Direct Trunk Attendant Console (DTAC), entering this information is optional.

In a SLAC system, the Display Support database provides call information to attendants on the SLAC display. Display IDs also provide a convenient way to search for information during administration. DTAC system administrators may also find it helpful to use the Display Support search functions (see Action numbers 40-43 in Chapter 14).

Keep the following parameters in mind when entering Display IDs:

■ The maximum number of Display IDs the system can store is 272.

■ Display IDs can contain 11 characters or less, and must be enclosed in double quotes.

Acceptable characters include any printable ASCII character (including spaces), except the double quote. Note that only the first 9 characters are shown on the SLAC display.

■ To remove a Display ID, you enter two double quotes, with no space in between.

■ When entering a Display ID name, it is recommended that you use the format

“last name, first name”

Procedures for entering specific Display IDs are included in the applicable administration procedure chapter.

Lists, Searches, and Port Removal

Lists

Several Main Menu command areas involve administering a group or “list.” These areas are DGC, FPDC, Toll Allowed List, and ARS. There are also Night Service Trunk lists under the Port and PDC Main Menu items.

Each of these areas includes a “display” action that shows the members of the list. When you select this action, the system displays the first member of the list. To see the next member in the list, type C or c to continue.

(FPDC) and want to display active FPDCs: You see:

> Action =

You enter 1 (Return) and see:

> Action = 1

c to continue list, anything else to abort

FPDC: Action=1 Data=6666

For example, if you select Main Menu item 5

2-8 How to Use the System

You enter C and see:

FPDC: Action = 1 Data = 7777

You enter C and see:

FPDC: Action = 1 Data = 8888

You enter C and see:

FPDC: Action = 1 Data = 9999

You enter C and see:

P16: END OF LIST FPDC: Action=1 Data=0

You may also “abort” the list by typing a, d, or m.

Searches

The Search menu item is similar to the lists described above. However, most types of searches require at least two steps:

■ Action = 1 Data = [data value] to identify the type of search you want.

■ Action = 2 Data = [data value] to narrow the range of the search.

■ A few search areas require a third step, Action = 3 Data = [data value] to further

narrow the range of search—to just translated or untranslated ports, for example.

When you enter the type of search and the required qualifiers, you begin the actual search by typing C or c,

“commence search.”

Removing Ports

When (under Port or PDC on the Main Menu) you try to remove a port from the system, there are several kinds of associations you may want to investigate before you remove that port from the system. These associations (for example, the appearance of a trunk on several station buttons or an external alert associated with a station) are called blocks. System 25 generates warning messages about these blocks so you do not perform an administration function that goes beyond your intent.

For each type of association, you will see a warning

message. To go on with the action, you respond to the system message

c for continue, any other key for abort.

When there are no more associations with a station

port you want to remove, you see the warning message,

W18: NO MORE BLOCKS.

The system displays this message to prevent you from accidentally removing a port from the system.

The next section describes system responses, such as warning messages, in more detail.

How to Use the System 2-9

System Responses

During an administration session, there are occasions when you may enter inappropriate information at a prompt.

of them. System 25 has three means of responding to incorrect input:

■ Error messages

■ Print messages

■ Warnings

Error Messages

Error messages are in the general form:

While System 25 does not catch all input errors, it does catch many

Error nnnn

aaaaa aaaa

[Where nnnn is a number] [Where aaaaa aaaa is a message]

A second level of help is also available. If you need more information about an error message in the form above, you can type a question mark, “?,” at the next prompt. You will see a second message in the this general form:

Error nnnn [Where nnnn is a number] bbbbb bbbb [Where bbbbb bbbb is an expanded message]

Consider a specific example. You can only change a station PDC to a number that does not already exist in the dial plan. Say that you attempt to change PDC 1654 to 1653 which is being used elsewhere:

To change a station PDC

1 At the Main Menu prompt, enter 2 to access the PDC

menu.

PDC = , enter the PDC you want to change, 7654.

2 At

Action = , enter 2 to tell the system you want to enter

3 At

a new PDC.

4 Type d and at

Data = ,

enter the new dial code, 1653

If you see:

2-10 How to Use the System

Error 7012 inappropriate request Data =

that station may already exist.

5 To request additional help on this error message, type ?

You see the second level error message followed by a new prompt:

Error 7012 PDC already exists Data =

The system continues to prompt for correct data.

Print Messages

This kind of message is straightforward–it conveys information. A print message does not describe an error condition.

A print message appears at the end of certain search lists. For example, if you enter the Search option (item 8 from the Main Menu) and search the table of most recent system errors, you see the following message when you reach the end of that list:

P16: END OF LIST

Warning Messages

A warning message gives you the opportunity to reconsider the administration activity you are about to perform. your command to cold start the system.

A cold start removes all the current translations in the system, installs default translations,

and cancels all calls in progress on the system.

from Main Menu item 9 (Save/Restore), produces serious system disruption. (This command should be used only by qualified systems technicians.)

If you issue an administration command to force a system cold start, you see the following warning message:

W23: YOU ARE ABOUT TO FORCE A COLD START c for continue, any other key for abort

One of the more vivid possibilities for serious repercussions would be

The cold start command, which can be issued

At this point, you can still change your mind and back out of the cold start action by entering any character except “c.”

How to Use the System

2-11

Initializing the System

This section outlines the procedure for administering initial system translations (that is, for

initializing) the system).

To initialize the system, you must know the desired configuration. The System 25

implementation forms contain all the information necessary to initialize the system; they also form the basis for system Administration Records. These forms should be properly organized in the Administration Records Binder.

As the system is initialized, it is essential that you write all port assignments on the forms as the ports are translated. Failure to do this will make future changes and additions very difficult.

The steps outlined in the Initialization Sequence below should be followed in the sequence indicated to set up the system. Difficulties may arise if this sequence is not followed.

Default Translations

Two types of cold starts are possible with System 25, which differ in the extent of their default assignments. A “full default” cold start is usually reserved for an extreme system disruption, such as might result from a damaged system translation tape or from replacing a memory board.

The other type of cold start is a (from menu 4) to the system, leaving port assignments (menu 1) blank. This type of cold start may be particularly useful during system initialization, if the dial plan you want to administer is greatly different from the one System 25 assigns in a full-default cold start. The next two sections describe these cold starts in more detail. For specific cold start procedures, see Action=20 under Administering Tape Save/Restore Operations.

“limited default” cold start. It assigns only system defaults

Full-Default Cold Start

With a full-default cold start, System 25 assigns default dial codes and trunk numbers as shown in Table 3-1. As you attempt to assign dial codes to stations and trunks following the

steps outlined in the next chapter, you may encounter error messages indicating that the

numbers/codes you are trying to assign are already assigned. It may be that the default

numbering plan conflicts with the one you are implementing. If this happens, change the

conflicting default code by first removing the present dial code, then replacing it with the one you want.

Initializing the System 3-1

TABLE 3-1 Default Dial Code Assignments

Port Trunk Numbers (not part of dial plan)

Station Dial Codes:

Multiline voice terminals 200-238

Single-line voice terminals Data terminals

System Dial Codes:

Trunk Access Codes:

Loop start Ground start

Tie trunks Attendant Call Park Night Service Modem Request Code

(Pooled Modem)

ARS

Default Code

0001-0104

300-355 400-599 600-704

100 101

102 800-807 810 820

Limited Default Cold Start

If you have many conflicting default codes, you may want to perform a limited default cold start. This type of cold start does not assign a numbering plan to the system, except for the 800-series numbers and the ARS code listed in Table 3-1. Since the system does not assign defaults for stations and trunks, it is easier for you to assign numerous new dial codes, since you don’t have to remove default-assigned dial codes before you can add the new codes.

A limited default cold start does assign most of the system defaults from menu 4, except the modem request code and CO trunk pool access code. a limited default cold start. (See Action=60 and Action=

Options.)

You need to reassign those codes after

71 in Administering System-Wide

Unassigned Trunk Ports

It is also important to untranslate (or remove) any unassigned trunk ports on System 25. To untranslated, follow the procedure for removing a trunk. is assigned to that port. order of trunk assignment (last assigned is first selected), default assigned trunks that are not actually connected to incoming facilities will result in the selection of unconnected port circuits for outgoing calls. System users will receive a reorder tone when trying to access such ports. The circuit pack will display a red alarm LED and the attendant console will display a green alarm LED. Then you will have to untranslate the port.

3-2 Initializing the System

Since outgoing trunk selection of pooled facilities is made in reverse

This tells the system that no facility

Initialization Sequence

Begin with a Cold Start

When you administer the initial translations, it is important that you begin from a known condition. You can establish a known condition by forcing a cold start (Menu 9, Action=20, Data=1 or 2). As explained in the previous section, a full default cold start (which takes about 3 minutes) causes the system to check all slots for valid circuit pack (CP) types and assign default translations to all ports (except auxiliary trunk ports). A limited default cold start, which takes about 30 seconds, causes the system to assign system-menu defaults but no port-specific translations.

During a full default cold start, the SAT lists all circuit packs in the system. When the cold start is complete, every CP (except the Memory and Auxiliary Trunk) should show a green LED; in addition, the yellow LED on the Service Circuit should be flashing or steady and the CPU green LED should be flashing. No red LEDs should be on.

When a limited default cold start is complete, the yellow LED on the Service Circuit should. be flashing or steady, the CPU green LED should be flashing, and the green Tone Detector

LED should be steady. No red LEDs should be on.

If you cannot bring your system to the state you want, refer to the System 25 Maintenance Manual before proceeding.

To Initialize the System

The implementation forms provide the information you need to complete the administration procedures in the following chapters and enter initial translations. When you initialize the system, you should accept default values for all options and parameters not listed on the implementation forms. customers.

The next table lists the order of administration procedures and implementation forms you need to initialize the system.

These defaults have been chosen to provide good service for most

Initializing the System 3-3

TABLE 3-2 Initialization Sequence

From the information provided

on this form,

Enter these translations:

1 System Options Form

Enter system toll restriction options, pooled modem options, and other system options following the procedures in Administering System-Wide Options.

2 Toll Calls Allowed Lists Form

Enter these lists following the procedures in Administering

System-Wide Options

3 Floating Personal Dial Code List Enter all Floating PDCs following the procedure in

Administering System-Wide Options

4 System Speed Dialing List

Enter System Speed Dialing numbers following the procedure in Administering System-Wide Options

5 Virtual Facility List Enter virtual facility codes following the procedure in

Administering System-Wide Options.

6 Trunk forms

Assign all trunk ports and assign each trunk’s class of service following the procedures in Administering Trunks.

Be sure to record port assignments on the trunk forms.

7 Auxiliary Equipment Options

Assign and set up any special feature ports following the

form procedures in Administering Auxiliary Equipment. Again,

be sure to record port assignments.

Continued on next page

3-4 Initializing the System

TABLE 3-2

Initialization Sequence

(continued)

8 Voice and Data Station Records form

9 Attendant Options and Attendant Console forms

10 Terminal forms

11 Direct Group Calling List

12 Automatic Route Selection

Forms

Assign all station ports (except for attendant consoles), following the procedures in Administering Voice Stations and Administering Data Line and STARLAN CP Ports. Do not enter class-of-service parameters yet. There are some procedures you cannot complete until all stations are assigned, such as button assignments. Be sure to record

each station’s port assignment on the individual voice terminal or data terminal forms as you assign them.

Assign ports and enter class-of-service, attendant features, and button feature assignments for the attendant console(s) following the procedures in Administering Attendant Equipment and Administering Button Assignments.

Enter class-of-service information for all voice and data stations (and button assignments for multiline voice terminals) following the procedures in Administering Voice

Stations, Administering Data Line and STARLAN CP Ports,

and Administering Button Assignments.

Enter DGC groups following the procedure in

Administering Direct Group Calling (DGC) Groups.

Enter ARS options and patterns following the procedure in Administering Automatic Route Selection (ARS).

Tape Save/Restore

Save the system translations and verify their accuracy following the procedures in Administering Tape Save/Restore

Operations.

When you have completed these steps, the system is initialized. Be sure to test that the system is properly initialized following the procedures in the System 25 Installation and Test

Manual.

Initializing the System 3-5

Administering System-Wide Options

This section describes how to set system-wide options which include:

■ Toll Restrictions

■ Call Coverage

■ Pooled Modem Options

■ Time of Day

■ Date

■ Call accounting options which include:

—

SMDR

—

Number of digits used for account codes

■ Miscellaneous system options which include:

—

Maintenance Busy for Ground Start Trunks

—

CO trunk pool access code

—

Number of DID digits used for PDCs

■ Expert mode prompt

■ Administration password

■ Toll Calls Allowed Lists

■ Floating PDCs (FPDCs)

■ Virtual Facilities

■ System Speed Dialing

Toll Restriction Options

From the Main menu prompt, enter 4, then set the following toll restriction options:

To specify your area code

1 At 2 At

Action = , enter 30.

Data = , enter your area code.

Administering System-Wide Options 4-1

To allow toll restricted 1 At Action = , enter 31. stations to make toll calls within your area code

Data = , enter 1 for yes or 0 for no. The default is 1.

2 At

Specify whether your CO 1 At requires you to dial “ 1” before dialing calls outside

2 At

your area code

Specify whether your CO 1 At requires you to dial “1”

before dialing toll calls

2 At

within your area code

To check toll restrictions on calls made over interPBX trunks (trunk type

1 At 2 At

805) that start with one specific digit

Action = , enter 32. Data = , enter 1 for yes or 0 for no. The default is 1.

Action = , enter 33. Data = , enter 1 for yes or 0 for no. The default is 0.

Action = , enter 34.

Data = , enter the single-digit CO access code of the

other PBX, 1-9 or 0 for none. The default is 9.

Call Coverage Options

From the Main menu prompt, enter 4, then set the following Call Coverage options:

To set call coverage 1 At

ringing on internal calls

2 At

Action = , enter 40. Data = , enter:

1 to provide call coverage ringing on internal calls.

■

0 if you do not want to provide this call coverage

option.

The default is 1.

4-2 Administering System-Wide Options

To specify the number of rings before calls are sent to call coverage or call

1 At

2 At

following calls return to their home station

Pooled Modem Options

From the Main menu prompt, enter 4 then set the following Pooled Modem options:

Action = , enter 41.

Data = , enter a number between 0 and 31 for the

number of rings. The default is 2.

To specify the Modem 1 At Request Code

To set the receiver to respond to remote loop

To set disconnect on loss of carrier

To set pins CF and CB as common

2 At

1 At

2 At

1 At 2 At

1 At

2 At

Action = , enter 60.

Data = , enter a number between 1 and 9999. The

default is

Action = , enter 61. Data = , enter 1 for yes or 0 for no.

820.

The default is 1@.

Action = , enter 62. Data = , enter 1 for yes or 0 for no.

The default is 1@.

Action = , enter 63.

Data = , enter 1 for yes or 0 for no.

The default is 1@.

@ Strongly recommended this value be used.

Administering System-Wide Options 4-3

To state whether there is 1 At Action = , enter 64. disconnect on received space

Data = , enter 1 for yes or 0 for no

2 At

The default is 1@.

To state whether the system should send a space character on disconnect

Time of Day

To set the time of day

Date

Action = , enter

1 At

Data = , enter 1

2 At

65.

for yes or 0 for no.

The default is 1@.

From the Main menu prompt, enter 4.

Action = , enter 50.

Data = , enter the time of day in the form HHMM

At where HH = hour (00 through 23) and MM = minutes (00 through 59).

To set the date 1 From the Main menu prompt, enter 4.

Action = , enter 51.

2 At

Data = , enter the date in the form MMDDYY where

3 At

MM = month (01 through 12), DD = day (01 through 31),

and YY = year (00 through 99).

@ Strongly recommended this value be used.

4-4 Administering System-Wide Options

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