AT&T Partner Plus-II Quick Reference for Use with MLS-Series

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AT&T
PARTNER® Plus/PARTNER
Communications System
Quick Reference for Use with MLS-Series Telephones
II
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Copyright © 1994 AT&T All Rights Reserved Printed in U.S.A.
518-455-327 Issue 1 August 1994
MLS-34D, MLS-18D, MLS-12D, MLS-12, MLS-6, and PARTNER are registered trademarks of AT&T.
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Table of Contents

Telephone Buttons and Indicators Ringing Patterns Lights Programming Dial-Code Features Using the Phone
Entering a Password Entering an Account Code Making a Call Answering a Call Transferring a Call Putting a Call on Hold Answering a Call Ringing at Another Extension Making a Conference Call Joining a Call Making a Call to a Calling Group Loudspeaker Paging Simultaneous Paging Forwarding a Call Sending Calls to a Covering Extension
Sending Calls Immediately to Your Voice Mailbox
Personal Speed Dial Numbers System Extensions
2 4 4 5
7 11 11
11 11 12 13 14 14 15 15 16 16 16 17 17
18
Back Cover Back Cover

Help

If you have problems with your phone, contact your System Manager. If the problem is not solved, in the continental U.S. please call our toll-free Helpline, available 24 hours a day, at 1 800 628-2888.
Outside the continental U.S., contact your AT&T Representative or local Authorized Dealer.
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Telephone Buttons and Indicators

12Display
When dialing, shows the number dialed, duration of call, and feature messages. When receiving an intercom call, shows the number (and name if programmed) of the extension calling. When in programming mode, displays programming messages. When not using the phone, displays today’s date and time, or Caller ID information (if available—on PARTNER II system only). (You can adjust the display contrast on the MLS-18D; see “Volume Control Buttons” on page 3.)
[MLS-34D,® MLS18D,® and MLS-12D® only]
Line/Pool*/Programmable Buttons
A line or pool can be assigned on any button with status lights. (The MLS-34D and MLS-18D have status lights for all of these buttons; the MLS-12D and MLS-12® are identical to the MLS-18D, except that they do not have lights for the 6 buttons shown above the white line.) If a line or pool is assigned, press the button to make and receive calls. You may have to enter an account code to get an outside line (see page 7).
If no line or pool is assigned, you can program the button with one-touch dialing features (no status lights are required for most features). Then you can press the button to dial a number or use the feature. Dial-code features are listed on pages 7–10; programming instructions are on page 5.
line/pool/programmable buttons. If all of the buttons are used for lines or pools, it has no buttons left for dial-code features.)
* Pool buttons apply only to PARTNER II systems in Hybrid mode.
(NOTE:
The MLS-6® phone has 4
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Telephone Buttons and Indicators
3
Intercom Buttons
Press either button to place an inside (intercom) call to another extension.
Volume Control Buttons
4
Press to decrease ( ▼ ) or increase ( ▲ ) the volume:
To adjust ringer volume, press while phone is idle and handset is on the phone.
To adjust speaker volume, press while listening through the speaker. To adjust handset earpiece volume, press while listening to a call through the
handset
To adjust background music volume, press while listening to music through the phone’s speaker.
To adjust the display brightness on an MLS-18D phone, when the phone is idle and the handset is on the phone, press [ to increase brightness.
Speakerphone Operation
5
[MLS-34D, MLS-18D, MLS-12D, and MLS-12 only] Press [
Spkr
press [ next to the [
] to dial and speak on your phone without lifting the handset. When you
Spkr
], both the speaker and the microphone come on (indicated by the lights
Spkr
] and [
Mic
] buttons). When the party on the other end answers, you can speak without lifting the handset. (On the MLS-6, press to dial without lifting the handset; when the party you are calling answers, lift the handset to speak.)
Mic (Microphone) Button
6
[MLS-34D, MLS-18D, MLS-12D, and MLS-12 only] Press [
Mic
] to turn your microphone on and off. When the green light next to [ on, the microphone is on. To answer calls without lifting the handset, leave the microphone on (see “HFAI” below). On a speakerphone call, press [ your voice.
HFAI (Hands-Free Answer on Intercom)
For more convenient speakerphone operation, leave the microphone on all the time (press [
Mic
(you hear a beep), the person calling can talk to you over your phone’s speaker; simply begin speaking to have a hands-free, two-way conversation.
Message Indicator
7
Lights when someone signals you using Message Light On (see page 9) or if you have a message in your voice mailbox. To turn off, dial [ extension number, or call the voice messaging system to retrieve then delete your messages.
Feature Button
8
Press to program (page 5) or to use dial-code features (pages 7-10).
Conf (Conference) Button
9
Press to add other parties to your call (page 15).
Transfer Button
10
Press to pass a call to another extension (page 13).
Hold Button
11
Press to put a call on hold for later pickup (page 14).
] when the phone is not in use). When you receive a voice-signaled call
]. Then press ▼ to decrease brightness or
Mic
Mic
] to mute
Feature
] [ 1 ] [ 0 ] and your
] is
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Ringing Patterns

You can tell the type of call coming in by the way the phone rings:
An Outside Call will Ring...Ring...Ring...Ring...Ring...Ring... An Intercom Call will
A Transferred Call will Ring-BEEP-BEEP...Ring-BEEP-BEEP...
Ring-BEEP...Ring-BEEP...Ring-BEEP...

Lights

Red (top) light shows activity at another extension. Green (bottom) light shows activity at your extension.
Steady on: Line or pool* is in use.
Off (off continuously): Line or pool* is idle, available for use.
Flash (long on, long off): Call is ringing on the line or in the pool*, or
another extension is calling you.
Alternating Red/Green Flash: (red on, green on, red on, green on): Appears at all extensions in a conference or joined call.
Wink (long on, short off): Call is on hold (anyone with the line can retreive the call).
Green Flutter (short on, short off): Call is on exclusive hold (only extension that put the call on hold can retreive it), a transferred call is returning to you, or you are being manually signaled by the extension. On PARTNER II systems only, flutter also can mean Caller ID Inspect feature is on or you are receiving a coverage call.
Red Broken Flutter (short on and off followed by long off): Fax trouble.
*
Pool buttons apply only to PARTNER II systems in Hybrid mode
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Programming

To Program Buttons
Use programming to store dialing sequences on programmable buttons (see diagram, page 2). Then simply touch the button to dial automatically.
Press [
1 2 3
4
Examples: Autodial another extension number
To ring extension 11 with one touch, program left [ Intercom ] [ 1 ] [ 1 ]; to voice signal extension 11, program left [
You can also use this button to:
Feature ] [ 0 ] [ 0 ] to enter programming mode.
Press a programmable button. Press the buttons you normally press to dial another extension, to dial an
outside telephone number, or to use a system feature (see examples below).
NOTE: To store [
Intercom ] on a button, press the left [ Intercom ] button.
To program more buttons, or to change the programming, repeat Steps 2 and 3. Press [ Feature ] [ 0 ] [ 0 ] to exit programming mode.
Intercom
] [ ★ ] [ 1 ] [ 1 ] .
Transfer calls to the extension with one touch. See when the extension is in use (red steady light). See when the extension is calling you (green flashing light).
See when a call you transferred to the extension is returning to you, the
extension is manually signaling you, or (on PARTNER II systems only) when
you are receiving a coverage call for the extension (green fluttering light).
Autodial an outside telephone number
To dial 555-5678 with one touch, program [ 5 ] [ 5 ] [ 5 ] [ 5 ] [ 6 ] [ 7 ] [ 8 ].
Any dial-code feature on pages 7–10
Program the dial code on a button. For example, to use Do Not Disturb with one touch, program [ you can also program an extension number or group number on the button, as indicated in the descriptions on pages 7–10. For example, to use Call Pickup for calls ringing at extension 12, program left [
Feature ] [ 0 ] [ 1 ] on a button with lights. For some features,
Intercom ] [ 6 ] [ 1 ] [ 2 ] on a button.
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Programming
To Program Personal Speed Dial Numbers
1
Press [
Feature ] [ 0 ] [ 0 ] to enter programming mode.
2
Press [
Feature ], then a two-digit Dial Code (80–99).
3
Enter the phone number. (An outside number can have up to 28 digits.)
To add more Speed Dial numbers, repeat Steps 2 and 3.
4
Press [
Feature ] [ 0 ] [ 0 ] to exit programming mode.
To change a number, follow Steps 1–4 but enter the new number in Step 3.
Special Dialing Functions
You can enter the following special functions in Speed Dial or Auto Dial numbers:
Function
Pause Recall
Stop
Touch-Tone Enable
Button Display Description
[
Hold
]
P
[
Spkr
]
R
[
Mic
]
S
1.5-second pause Timed switchhook flash Stops dialing sequence until button
is pressed or code is dialed again
[
Transfer
]
T Sends touch tones over a rotary line
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Dial-Code Features

Feature
Description
Account Code Entry
Lets you enter a code of up to 16 digits for an incoming or outgoing call. You may have to enter an account code to access an outside line.
Background Music
Plays Music On Hold through the speaker on your idle MLS-model phone.
Call Coverage (PARTNER II only)
Redirects calls on owned line to another extension for coverage. To cancel, enter your extension as the covering extension. Extension numbers are optional on a button (must be entered manually if not stored).
Call Forwarding/Call Follow-Me
Forwards calls to another extension. To cancel, enter your extension as the destination. Unless Do Not Disturb is on, phone beeps when a call is forwarded. Extension numbers are optional on a button (must be entered manually if not stored).
Call Pickup
Picks up a call ringing at a specific extension. On a programmed button, include extension number.
Caller ID Inspect (PARTNER II only)
Shows Caller ID information for another line (without disconnecting a current call or putting it on hold). If a coverage call is ringing, shows the number of the covered extension. To use, program [ button with lights (green light flutters when feature is on) .
Feature ] [ 1 ] [ 7 ]on a
To Use
Manually
Dial [
Feature
Feature
Feature
Feature
Feature
Intercom
] [ 1 ] [ 2 ],
] [ 1 ] [ 2 ]
] [ 1 ] [ 9 ]
] [ 2 ] [ 0 ]
] [ 1 ] [ 1 ]
] [ 6 ]
the account code, then [ again
Dial [
to turn on and off
Dial [ + Your Extension Number + Covering Extension Number
Dial [ + Your Extension Number + Destination Extension Number
Dial [ + Extension Number
Not available
To Use
Button
Press the button*, dial the account code, then press the button again
Press the
button* to turn on and off
Press the button* + Your Extension Number (if not stored) + Covering Extension Number (if not stored)
Press the button* + Your Extension Number (if not stored) + Destination Extension Number (if not stored)
Press the button
Press the button,
then press a line, pool**, or intercom button. Press the
button again to turn off
* On a button with lights, light is on when feature is on. ** Pool buttons apply only to PARTNER II systems in Hybrid mode.
Feature must be programmed onto a button with lights (see pages 2 and 5). Button with lights recommended (not required).
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Dial-Code Features
Feature
Description
To Use To Use
Manually
Button
Caller ID Name Display (Partner II only)
Switches between caller's phone number and name (if available). To use, program [
Feature ] [ 1 ] [ 6 ] on a
Not available
Press the button
to turn on and off
button with lights (button light is on when name is selected).
Conference Drop
Drops the last outside party added
Dial [
Feature
] [ 0 ] [ 6 ]
Press the button
to a conference call.
Direct Line Pickup—Active Line
Accesses a ringing, held, or active call on a line that is not assigned to
Dial [
Intercom
] [ 6 ] [ 8 ]
+ Line Number
Press the button + Line Number
your phone.
Direct Line Pickup—dle Line
Accesses an idle line that is not
assigned to your phone.
+ Line Number
] [ 8 ]
Press the button + Line Number
Dial [
Intercom
Do Not Disturb
Prevents your incoming calls from ringing (use only if someone covers your calls). To use, program [ [
0 ] [ 1 ] on a button with lights.
Feature ]
Not available Press the button
to turn on and off
Also provides "Send All Calls" capability: when used with VMS Cover, sends callers directly to your voice mailbox; on PARTNER II only when used with Call Coverage, sends callers directly to the covering extension.
Exclusive Hold
Places a call on hold so other extensions cannot retrieve it.
Group Calling—Ring/Page
Simultaneously rings or pages all extensions in a Calling Group
, or transfers a call to a Calling Group. You are connected to the first group extension that answers.
Dial [
Feature
] [ 0 ] [ 2 ]
Ring:
Dial [
Intercom
] [ 7 ] + Group Number (1–4) Page: Dial [
Intercom
] [ ★ ] [ 7 ]
Press the button
Press the button
+ Group Number (1–4)
Transfer:
Dial [
Transfer
] [ 7 ] +
Group Number (1–4)
If programmed on a button, include the group number (see System Manager for group assignments). Feature must be programmed onto a button with lights (see pages 2 and 5).
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Dial-Code Features
Feature
Description
Group Hunting—Ring/Voice Signal
Rings, voice signals, or transfers a call to the next available extension in a Hunt Group.
Group Pickup
Picks up a call ringing at any extension in a Pickup Group.
Last Number Redial
Redials the last outside number you dialed.
Loudspeaker Paging
Connects you to the loudspeaker paging system.
Manual Signaling—Ring/Voice Signal
When on-hook or on an outside line, beeps an extension; when on intercom, rings or voice signals. Program [ extension on a button to ring, or [
Feature
] [ ★ ] [ 1 ] [ 3 ] and the extension to voice signal. On a button with lights, lights show calling activity.
Message Light On/Off
Turns phone’s message light on or off. Extension number is optional on a button (must be entered manually if not stored).
Feature
] [ 1 ] [ 3 ] and the
To Use
Manually
Ring:
Dial [
Intercom
Intercom
Transfer
Intercom
Feature
Intercom
Feature
Feature
] [ 7 ] [ 7 ]
] [ ★ ] [ 7 ]
] [ 7 ] [ 7 ] +
] [ 6 ] [ 6 ]
] [ 0 ] [ 5 ]
] [ 7 ] [ 0 ]
] [ 0 ] [ 9 ]
] [ 1 ] [ 0 ]
+ Group Number (1–7)
Voice Signal:
Dial [ [ 7 ]+ Group Number (1–6)
Transfer:
Dial [ Group Number (1–7)
Dial [ + Group Number (1–4)
Dial [
Dial [
Not available
On:
Dial [ + Extension Number
Off:
Dial [ + Extension Number
To Use Button
Press the button
Press the button
Press the button
Press the button
To beep:
Press the button
To ring or voice signal:
Press [
Intercom ], then
press the button
To transfer:
Press [
Transfer ], then
press the button
Press the button + Extension Number
(if not stored)
† If programmed on a button, include the group number (see System Manager for group assignments).
Button with Iights recommended (not required).
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Dial-Code Features
Feature
Description
Privacy
Prevents others from joining your calls. To use, program [ [
7 ] on a button with lights.
Recall
“Recalls” dial tone when you are on a call, to access a PBX or Central Office service.
Save Number Redial
Saves the last outside number you dialed into memory (but not a System Speed Dial number). Save a number before you hang up; the number stays in memory until a new one is saved.
Simultaneous Paging
Connects you to the loudspeaker paging system and idle system phones with speakers in Calling Group 1.
Touch-Tone Enable
Sets to touch-tone dialing for the rest of a call.
VMS Cover
Turns voice mail coverage on and off. To use, program [
on a button with lights.
Voice Interrupt on Busy Talk-Back
Lets you respond to a voice interrupt on busy call. To use, program [ Feature ] [ 1 ] [ 8 ] on a button with lights.
Voice Mail Messages
Dials the voice messaging system
to check messages.
Voice Mailbox Transfer
Transfers a cal directly to an extension's voice mailbox, so a caller can leave a message.
Feature ] [ 0 ]
Feature
] [ 1 ] [ 5 ]
To Use
Manually
To Use Button
Not available Press the button
to turn on and off
Dial [
Feature
] [ 0 ] [ 3 ]
Dial [
Feature
] [ 0 ] [ 4 ] before hanging up to redial later, dial [
Feature
] [ 0 ] [ 4 ] again
Dial [
Intercom
] [ ★ ] [ 7 ]
Press the button
Press the button before hanging up to redial later, press the button again
Press the button
[ 0 ]
Dial [
Feature
] [ 0 ] [ 8 ]
Not available
Press the button
Press the button
to turn on and off
Not available
Press the button
to turn on and off
Dial [
Intercom
] [ 7 ] [ 7 ]
Press the button
[ 7 ]
Dial [
Feature
+ Extension Number
] [ 1 ] [ 4 ]
Press the button + Extension Number
Feature must be programmed onto a button with lights (see pages 2 and 5).
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[
Hold
] + Password

Using the Phone

Entering a Password

Before lifting the handset or pressing [ Spkr ], press [ Hold ]
1
and enter the four-digit password.
[
Feature
] [ 1 ] [ 2 ] + Account Code + [
Feature
] [ 1 ] [ 2 ]
Outside:
[
Line
] or [
Pool
] + Phone Number or [
Intercom
] [ 8 ] +
Line Number + Phone Number
or
[
Intercom
] +
Pool Access Code + Phone Number
Inside—Ringing: [
Intercom
] +
Extension Number

Entering an Account Code

While off-hook, dial [
1 2
Enter an account code of up to 16 digits (manually or using an Auto Dial button or Speed Dial number). See your System Manager for a list of account codes.
Dial [
Feature
3
] [ 1 ] [ 2 ].
Feature
] [ 1 ] [ 2 ].

Making a Call

To call an outside party:
If a password is needed, enter it before step 1. Also, to get outside dial tone, you may have to enter an account code before step 2. If this applies to your phone, contact your System Manager for instructions.
You can lift the handset or press [ 1
If desired, either:
Press an idle (not lit) line button. To dial on a line not assigned to your phone, press [
Spkr ] before dialing.
Intercom ] [ 8 ] followed
by the line number.
Press an idle (not lit) pool* button. To access lines in pools not assigned to your phone, press [
Intercom ]
followed by the pool access code (880-883).
Dial telephone number.
2
To call another extension:
You can lift the handset or press [ Spkr ] before dialing. 12Press an idle [
You hear intercom dial tone, and the light next to the
[
Intercom ] button is steady green.
To ring the extension, dial the two-digit extension number.
Intercom ] button.
* Pool buttons apply only to PARTNER II systems in Hybrid mode.
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Using the Phone
lnside—Voice­Signaled:
[
Intercom
] + [ ★ ] +
Extension Number
At Your Extension: [
Line
] or [
Pool
]
[
Hold
] +
[
Line
] or [
Pool
]
To voice-signal a system phone at the extension, press [ ★ ] plus the two-digit extension number:
If you hear one beep, you have reached an idle system phone. You can speak after the beep. Your
voice is heard through the other extension’s speaker. If the recipient is present, he or she can reply.
If you hear two beeps, you have reached a busy system phone with Voice Interrupt On Busy assigned.
You can speak after the beeps. Be aware that the third party to whom the recipient is speaking will probably also hear the two beeps and the faint sound of your voice. If the recipient has a Voice Interrupt On
Busy Talk-Back button, wait for a response.
If you hear ringing, you have reached an idle standard, MLC-6, MDC 9000, or MDW 9000 phone, or a busy system phone with Voice Interrupt on Busy
not assigned. Your call is not completed until someone answers.

Answering a Call

You can answer a call on any line or pool* that is ringing, or select a specific line or pool if more than one is ringing:
When the telephone is ringing, lift the handset.
To answer a call on a specific line or in a specific pool, press the button for the line or pool you want to answer, then lift the handset.
If you are already on a call:
Press [ Hold ] to put the first call on hold.
1
Press the line or pool button next to the flashing light to
2
pick up the new call.
To answer a voice-signaled call (your phone beeps):
If the microphone is on, begin speaking (if not, press
1
[
Mic ] or lift handset).
To respond to a voice interrupt on busy call (you hear two beeps through your phone's handset):
Press the Voice Interrupt On Busy Talk-Back button,
1
begin speaking, then press the button again.
* Pool buttons apply only to PARTNER II systems in Hybrid mode.
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[
Transfer
] +
Extension Number
or
[ 7 ] [ 7 ] + Hunt Group
Number (1–7),
or
[ 7 ] + Calling Group
Number (1–4)
[
Transfer
] + [ ★ ] +
Extension Number
Using the Phone

Transferring a Call

To pass a call to another extension:
While active on the call, press [ Transfer ].
1
The call is put on hold and you hear intercom dial tone. Dial the extension number, [ 7 ] [ 7 ] and a Hunt Group
2
number (1–7), or [ 7 ] and a Calling Group number (1–4)*. When someone answers, announce the call, then hang up.
3
If no one answers or the call is refused, press the line or pool† button next to the winking green light to reconnect to the caller.
To make a voice-signaled transfer:
While active on the call, press [ Transfer ].
1
The call is put on hold and you hear intercom dial tone.
Dial [ ] and the two-digit extension number:
2
If you hear one beep, you have reached an idle system phone. You can speak after the beep.
Your voice is heard through the other extension’s speaker. If the call is accepted, hang up. If no one answers or the call is refused, press the line or pool button nexl to the winking green light to reconnect to the caller.
If you hear two beeps, you have reached a busy system phone with Voice Interrupt On Busy assigned. You can speak after the beeps. Be aware that the third party to whom the recipient is speaking will probably also hear the two beeps and the faint sound of your voice.
Your voice is heard through the recipient’s handset or speaker. If the recipient has a Voice Interrupt On Busy Talk-Back button, wait for a response. To complete the transfer, hang up. If the call is refused, press the line or pool button next to the winking green light to reconnect to the caller.
If you hear ringing, you have reached an idle standard, MLC-6, MDC 9000, or MDW 9000 phone, or a busy system phone with Voice Interrupt on Busy not assigned.
When someone answers, announce the call, then hang up. If no one answers or the call is refused, press the line or pool button next to the winking green light to reconnect the caller.
* See your System Manager for group assignments. † Pool buttons apply only to PARTNER II systems in Hybrid mode.
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Hold:
[
Hold
]
Exclusive Hold: [
Feature
] [ 0 ] [ 2 ]
To Pick Up: [
Intercom
] or
[
Line
] or [
Pool
]
Using the Phone

Putting a Call on Hold

To hold so anyone with the line can retreive it:
Press [ Hold ].
1
The green light next to the button begins to wink.
To hold so only you can retreive it (Exclusive
Hold):
Press [
Feature
1
The green light next to the button begins to flutter.
To retreive a held call:
1
Press the intercom, line, or pool* button next to the winking or fluttering light.
Lift handset.
2
] [ 0 ] [ 2 ].
At a specific extension:
[
Intercom
] [ 6 ] +
Extension Number
or
At any extension: [
Intercom
] [ 6 ] [ 8 ] +
Line Number
At any extension in a Pickup Group: [
Intercom
] [ 6 ] [ 6 ] +
Group Number (1–4)

Answering a Call Ringing at Another Extension

To answer a call ringing at any other extension:
1
Press [ Intercom ]. Lift handset.
2
Dial [
6 ] plus the number of the ringing extension (or if
3
you know which line is ringing—but not the specific extension—dial [
To answer a call ringing at any extension in a Pickup Group
1
Press [ Intercom ].
2
Lift handset. Dial [
6 ] [ 6 ] plus the group number (1–4).
3
* Pool buttons apply only to PARTNER II systems in Hybrid mode. † See your System Manager for group assignments.
6 ] [ 8 ] plus the two-digit line number).
:
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Telephone or Extension Number + [
Conf
] + [
Line
] or [
] or
Intercom
] +
[
Pool
Telephone or Extension Number + [
Conf
]
To Drop:
[
Feature
] [ 0 ] [ 6 ]
[
Line
]
or [
Intercom
] [ 6 ] [ 8 ]
+ Line Number
Using the Phone

Making a Conference Call

To add parties to a call (max. 4 parties plus you):
1
Call the first party (can use Speed Dial or Auto Dial buttons).
After the first party answers, press [
2 3
Press an idle line or pool* button and call the second party (or press [
Intercom ] and extension number to add an
inside party).
4
After the second party answers, press [ are connected with both parties.
The lights at all extensions in the conference flash red
and green.
5
To add others, repeat steps 2–4.
To drop the last outside party added to the call:
Press [ Feature ] [ 0 ] [ 6 ].
1
NOTE: You cannot add more than 2 outside parties, transfer
a conference call, join a conference call, or drop the first-
added party.

Joining a Call

To connect yourself to an outside call being
conducted at another extension:
1
Press the line button next to the steady red light or dial [ Intercom ] [ 6 ] [ 8 ] and the two-digit line number.
2
Lift handset.
NOTE: You cannot join an inside call, a conference call, or a call at an extension with Privacy turned on. You cannot
join calls using pool buttons.
Conf ].
Conf ] again; you
* Pool buttons apply only to PARTNER II systems in Hybrid mode.
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Ringing Call: [
Intercom
] [ 7 ] +
Group Number (1–4) Paging Call:
[
Intercom
] [ ★ ] [ 7 ] +
Group Number (1–4)
[
Intercom
] [ 7 ] [ 0 ]
[
Intercom
] [ ★ ] [ 7 ] [ 0 ]
Using the Phone

Making a Call to a Calling Group

To call everyone in a Calling Group*:
1
Press [ Intercom ].
Lift handset.
2
Dial [
3
7 ] and a group number (1–4) to ring the group, or
dial [
] [ 7 ] plus a group number to page those in the
group who have idle system phones with speakers. You are connected to the first extension to answer.

Loudspeaker Paging

To make an announcement over the loud­speaker paging system (if one is connected to your system):
1
Press [ Intercom ].
2
Lift handset.
3
Dial [
7 ] [ 0 ], then follow the instructions for your
loudspeaker paging system to make your announcement.

Simultaneous Paging

To make an announcement over the loud-
speaker paging system and all idle system
phones with speakers in Calling Group 1:
1
Press [ Intercom ].
2
Lift handset.
3
Dial [ ★ ] [ 7 ] [ 0 ], then follow the instructions for your loudspeaker paging system to make your announcement.
If someone answers the simultaneous page, the page becomes an intercom call.
* See your System Manager for group assignments.
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[
Feature
] [ 1 ] [ 1 ]
+ Your Extension
Number + Destination Extension Number
[
Feature
] [ 2 ] [ 0 ]
+ Your Extension Number + Covering Extension Number
Using the Phone

Forwarding a Call

To forward intercom, outside, and transferred calls:
1
Press [
Feature
] [ 1 ] [ 1 ].
2
Dial your extension number.
3
Dial the destination extension number.
Your phone beeps once each time a call is forwarded from your extension.
To cancel Call Forwarding, follow Steps 1-3 above, but enter your own extension number as the destination extension in Step 3.

Sending Calls to a Covering Extension

On PARTNER II systems only, you may be able to send intercom and transferred calls
and outside calls on lines assigned owner-
ship to another extension for coverage*:
1
Press [
Feature
] [ 2 ] [ 0 ].
Dial your extension number.
2
3
Dial the covering extension number.
Calls are routed to the covering extension after the Call Coverage Ring interval set for your system.
If you want to bypass the Call Coverage Ring interval
4
and send calls to the covering extension as soon as they start to ring, press the Do Not Disturb button.
If you have a voice messaging system and VMS Cover is activated, calls that are not answered at the covering extension go to your voice mailbox.
To cancel Call Coverage, follow Steps 1-3 above, but enter your own extension number as the covering extension in step 3.
* Ask your System Manager if you can use this feature.
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Using the Phone

Sending Calls Immediately to Your Voice Mailbox

If you have a voice messaging system and VMS Cover is activated, calls are sent to your voice mailbox after the VMS Cover Ring interval set for your system. If you want to bypass the VMS Cover Ring interval and send calls to your mailbox as soon as they start to ring, press the Do Not Disturb button while VMS Cover is on.
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Notes
19
Page 22
Notes
20
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Personal Speed Dial Numbers

To dial a Personal Speed Dial number:
Press [
Feature
] then the Dial Code.
See page 6 for programming instructions. Your system may also be programmed with System Speed Dial numbers (Dial Codes 600-699), which are similar to Personal Speed Dial numbers except anyone on the system can dial them. If
programmed, a list is available from your System Manager.
Record your Personal Speed Dial numbers below, in pencil.
CODE
80 81
NAME CODE
90 91
NAME
82 92 83 93 84 94 85 86
95
96 87 97 88 89
98
99

System Extensions

To call the receptionist at extension 10:
EXT
10 11
12 13 14 15 16 17 18 19 20 21 22 23 24 25
NAME EXT
26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41
Dial [
NAME
Intercom
] [ 0 ] or [
EXT
42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57
Intercom
] [ 1 ] [ 0 ].
NAME
* Shading indicates extensions that apply only to the PARTNER II system.
518-455-327
Graphics © AT&T 1988
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