AT&T partner plus communications system User Manual

GBS 117

(5-91)

AT&T

Graphics AT&T © 1988

AT&T 518-600-109
Issue 1 May 1991

PARTNER™ Plus Communications System

Release 2

System Planner

Form A1 Instructions:

Additional information for the installer.

restrictions placed on the extension.

10.

Salesperson completes Items 1–10. Sales Support Rep completes 11-13.

Enter the name of the customer (billing name).

1.
Enter the address where the system is to be installed.

2.
Enter the name and telephone number of the person at the installation

3.
site who is to be contacted with questions about the installation.

4.

Enter the name and phone number of the person (and alternate) to be
trained.

Enter salesperson information.

5.
Enter the features the customer is most interested in (most important

6.
first).

7.

Outside Telephone Lines
Telephone No.
New?

Description Describe line (800, Local, FX, etc.).
Rotary?
Check if applicable.

8.
Check if applicable. Fill in blanks where necessary.

9.
PBX/Centrex
PBX/Centrex

dial-out code

Recall Timer
Duration

Transfer Return
Rings

Outside Conference
Restriction

No toll-call prefix

System Password

Enter phone number of each outside line.
If ordering a new line and number is unknown,

enter x.

If line is rotary dial, enter x.
Fill in blanks where necessary.

If system is behind PBX or Centrex, enter x.
If the system is behind PBX or Centrex, enter x and

the digit the customer must dial to get an outside
line.

If the system is behind Centrex, enter x.

By default, a transferred call returns to the origi­nator (or a programmed Transfer Return extension)
if not picked up within 4 rings. Possible settings are
0–9 rings (0 rings = “no return”). If the customer
wants a setting other than 4, enter x and the
preferred number of rings.

If the customer wants to prevent all users from
conferencing together more than one outside
party, enter x.

If dialing a “0” or “1” to make toll calls is NOT
required, enter x.

If the customer wants a 4-digit system password,
enter x. Whoever knows the password can place
any type of call at any time, regardless of dialing

Night Service

Emergency
Telephone
Number List

Facsimile
Extensions

Hotline
Extensions

Doorphone
Extensions

Auto Attendant
Extensions

AA Transfer Return
Extensions

Other Transfer
Return Extensions

If the customer wants Night Service, enter x.
When the person at Ext. 10 turns on Night
Service, phones in the Night Service Group ring
immediately (overriding normal ring options). In
addition, if a system password has been pro­grammed, system users cannot place outside
calls, except Emergency Telephone numbers
and Marked System Speed Dial numbers.

If the customer wants a list of emergency
phone numbers, enter x. They can be dialed
at any time by any extension with access to
an outside line, regardless of restrictions
placed on the phone.

If the customer has any fax machines, enter x
and identify their extensions.

If the customer will have any hotline phones,
for each phone enter the extension and its
destination extension (the extension that wil ring
when the hotline phone is used). The hotline
phone must be a standard touch-tone or rotary
phone, and should have no outside lines
assigned to it. We recommend hotline phones
not be connected to extensions 10, 16, 22, or 28
because these are power failure transfer
extensions.

If the customer will have doorphones (2 max­imum), enter x’s where appropriate, then identify
extensions to ring. Any extension with a phone
can be rung, but the doorphone itself cannot be
on Ext. 10, 11, 16, 17, 22, 23, 28, or 29.

Enter the extensions any auto attendants
(AAs) will be connected to (any extension
except 10, 16, 22, or 28 is acceptable).

Directly underneath each AA extension, indicate
the extension that should get calls the AA
cannot transfer because the extension or route
the caller dials (after hearing the recorded
greeting) does not answer.

The system normally returns transferred calls
that are not answered to the extension that
originated the transfer. Indicate any originating
extensions that should not receive returning
transferred calls. Directly under the originating
extension, indicate the extension where the
transferred calls should go instead.

AT&T

PARTNER™ Plus Release 2 System Planner

Form A1: System Programming

GBS 117

(5-91)

1. Customer Name

2. Installation Address

3. Contact Name

4. Person to be Trained

5. Sold by

7. Outside Telephone Lines {#104}
Line Telephone Number New?

1

2

3

4

5

6

7

8

[ ] AT&T Sales Force
[ ] Dealer:

Phone
() –

Description

Alternate’s Name

Salesperson’s Name

8. Check if applicable:

❑

Rotary?

{#201}

Paging

❑

Music On Hold

❑

Standard Tip/Ring Phone(s)

[Central Tel Programming: set
Automatic Line Selection (ALS)
to Intercom first]

❑

Fax Machine(s)

❑

Answering Machine(s)

❑

Auto Attendant(s)

❑

Doorphone(s)

❑

IROB protector(s)

❑

UPS

❑

Extra Alert(s)

❑

Other Equipment

Phone
()

Phone
()

❑

AT&T paging system

❑

Customer-owned (CPE)

❑

Zones (#

)

–

–

Phone
()

9. Check if applicable:

–

❑

PBX/Centrex {#721}

❑

PBX/Centrex dial-out

code {#106}

❑

Recall Timer Duration

(Centrex) {#107}

Transfer Return rings {#105}

❑
❑

Outside Conference
Restriction {#109}

❑

No toll-call prefix required {#402}

❑

System Password {#403}

❑

Night Service {#503}

❑

Emergency Telephone
Number List {#406}

6. Features Customer Most Interested In

❑

Facsimile extensions {#601}:

❑

Hotline ext. {#603}:
Hotline ext. {#603}:

❑

*Doorphone 1 ext. {#604}:

[ALS: Intercom Only]

Alerting exts. {#606}:

❑

*Doorphone 2 ext. {#605}:

[ALS: Intercom Only]

Alerting exts. {#606}:

*Doorphones cannot be on ext. 10, 11, 16,
17, 22, 23, 28, or 29. Any extension can be
a doorphone alert ext.

❑

Auto Attendant
exts. {#607}:

Transfer Return
exts. {#306}:

Other Transfer Return exts. {#306}:

❑

Originating ext.:
Trans. Ret. ext.:

to ring ext.:
to ring ext.:

10. Notes

11. Installation Date

12. Order Nos.

13. Sales Support Rep.

Telephone No.

Form A2 Instructions:

Extension Assignments

14.

Name/Location

Equipment
Connected

Line
Assignment/
Ringing Options

Line Access
Restrictions

Display Language

No Abbreviated
Ringing

Enter name and location (room number or other
description) for each extension.

Enter devices connected to each extension
(examples: MLC-6, MLS-6, MLS-12, MLS-12D,
MLS-34D, Fax, AM for answering machine, ROT for
standard rotary phone, TT for touch-tone, AA for
Auto Attendant). Customer will need a 267F2
bridging adapter when two devices share an
extension jack (two adapters packaged with each
206 module).

For each extension, show the lines assigned to it by
indicating whether each line will ring Immediatety (I),
have a Delayed ring (D), or Not ring (N). If the line
should appear on a button different from default
assignment, indicate the desired new line button
assignment. For example: if Line 3 should ring
after a delay on first button above the left [
button (the first line button is the default button
assignment for Line 1), under Line 3 show “1/D.” A
blank indicates the line is not assigned to the
extension.

If any line assigned to an extension is to be
restricted, show how by entering an O, I or N. A
blank indicates all calls are generally permitted on
the line.

O Outgoing calls only—can place calls, but

I

N

Check the appropriate column for extensions with
MLS-34D and MLS-120 display phones.

If the user does NOT want Abbreviated Ringing,
enter x.

Intercom ]

can receive only transferred calls.
Incoming calls only—can only receive

calls, cannot place calls.
No access to line—line appears on the

phone but cannot place or receive calls
(can only receive transferred calls). This is
useful for monitoring call activity on the line.

Auto Privacy

Outgoing Call
Restrictions

Inside Only

Local Only

Unrestricted
Disallowed List

Allowed List

Groups

Call Pickup
Group

Calling Group

Night Service
Group

If the extension is to have Automatic Privacy, enter x.
This prevents other extensions with the same line
from joining in on calls at this extension. Useful for
fax and modem extensions.

Check the appropriate column(s) to show dialing
restrictions and overrides.

User can only make intercom calls to others on the
system.

User can only make intercom and local outside calls
(no toll calls).

User can make any type of call.
One or more lists of Disallowed Telephone Numbers

(form C) will apply to this extension. The user will not
be able to place calls to numbers on those lists.

One or more lists of Allowed Telephone Numbers
(form C) will apply to this extension. The user will be
able to place calls to specified numbers on those lists.

Check the appropriate column(s) to indicate the
extensions to be included in the Call Pickup, Calling,
and Night Service groups.

An outside call ringing at an extension in the group
can be answered at any other extension in the
system.

A user can ring or page a group of extensions
simultaneously. The user is connected to the first
extension in the group to answer.

When the person at Extension 10 turns on Night
Service, incoming calls ring all phones in the group
immediately, regardless of normal ring options. In
addition, if there is a system password, phones in
the group cannot place outside calls without
entering the password, except Emergency Tele­phone Numbers or Marked System Speed Dial
Numbers.

Customer completes forms B–D.

AT&T

PARTNER™ Plus Release 2 System Planner

Form A2: System Programming

GBS 117

(5-91)

14. Extension Assignments

Name/Location

Ext.

10

O

11
12
13
14
15
16

O

17
18
19
20
21
22

O

23

Equipment
Connected

#1

MLS-34D

#2

Line Assignment {#301}/

Ringing Options ■

(Central Tel Programming)

Line

1

2 3 4

Line Access Restrictions

7

8

1

6

5

2

3 4

{#302}

Line

5 6

7 8

Display

Language

{#303}

Outgoing Call

Restrictions {#401}

Groups

24
25
26
27
28

O

29
30
31
32
33

Must have an AT&T MLS-34D or MLS-12D display phone

*

for programming
Power failure transfer extension–standard phone

PFT

o

required for operation during power failure.

Line Ringing Options:

■

I = Immediate Ring
D = Delayed Ring
N = No Ring
Blank = Line not assigned

Line Access Restrictions:

O = Outgoing Calls Only
I = Incoming Calls Only
N = No Access to Line
Blank = No restrictions

Customer Information—System Design and Training

Who Will Design My System?

When you purchase your PARTNER™ Plus system, your salesperson will help you determine the best way to set up your system.

■

Based on this discussion, your salesperson will complete the System Programming forms in this Planner (forms A1 and A2).

■

To indicate how you want to further customize your system and telephones, please complete the rest of the forms in the Planner
sometime before installation. Easy-to-follow instructions are provided on facing pages.

We suggest you complete the forms in pencil. If you need help completing them, please call our 24-hour Helpline at 1 800 628-2888.
Please keep the completed forms in a safe place. Record any future programming changes on the form—if programming is

inadvertently cleared, the forms can be used to reprogram the system.

How Will I Be Trained?

The technician who installs your system will be your trainer. You will be trained at your place of business by the technician on the day

■

your system is installed and programmed.
Your technician will:

■

demonstrate how to handle calls and use the system’s features,

■

demonstrate how to program features and Auto Dial numbers onto telephones,

■

■

demonstrate how to change the programming for the system and telephones, and
explain how to use the documentation (the Quick Reference cards, and the Installation and Use guide).

■

How Can I Prepare For Training?

■

Our experience shows that training works best if you can dedicate 30–60 minutes of UNINTERRUPTED time for training on installa­tion day, preferably in a quiet place away from distractions.

Please designate one person and an alternate to participate in the training. The person(s) you select will then train the rest of your

■

staff.

This training will ensure that you take maximum advantage of your new AT&T system. Thank you for your participation.

System Speed Dial Numbers

The PARTNER Plus system can memorize a list of up to 60 frequently called
telephone numbers, referred to as System Speed Dial numbers, which
everyone on the system can use. With System Speed Dialing, employees
don’t need to remember changes in telephone numbers, and dialing is much
quicker.

You assign a 2-digit code for each System Speed Dial number. This code
ranges from 20 to 79. To dial a number, you press three buttons: the
[ Feature
staff frequently calls Acme Supplies and you assign Acme’s telephone
number to code 20. To call Acme simply press [ Feature
moves, or the phone number changes, you progam the new telephone
number and dial the same way, [ Feature

Up to 20 Personal Speed Dial Numbers can be stored for personal use at
each user’s extension, codes 80 to 89.

Form B Instructions (top):

Record your Speed Dial numbers on the top of form B.

] button followed by the 2-digit code. For example, suppose your

][ 2 ][ 0 ]. If Acme

][ 2 ][ 0 ].

Personal Speed Dial Numbers

System Extensions

To call each other, users of the system will need to know each other’s
extensions. They will also need to know the extensions in the Call Pickup
Group, Calling/Paging Group, and Night Service Group.

Form B Instructions (bottom):

All the information you need is on form A-2, in the “Name/Location” and
“Groups” columns. Simply transpose the information from form A-2 to the
bottom of form B.

Name and
Telephone
Number Column

✱

Column

Enter the telephone numbers and names.
Include area codes.

The maximum length of a telephone number is 20
digits or special characters. Special characters are:

P

Pause 1.5 seconds

R

Recall—switchhook flash for PBX/Centrex features
Stop the dialing sequence

S

Touch-tone digits to follow (for rotary lines only)

T

If you want users to be able to call a particular System
Speed Dial number, regardless of any dialing restric­tions placed on their extensions, you can “mark” the
number so it can be dialed at all times. Mark the
number by entering a star ( ✱ ) in this column.
(Personal Speed Dial Numbers cannot be marked.)

Please have System Speed Dial numbers ready when the
technician arrives.

After installation, please photocopy this form and distribute a copy to every­one using the system. They should keep this form near their phones for
reference when placing calls. An extra blank form is in the Installation and
Use guide.

AT&T

Form B: Speed Dial Numbers

To Dial

System Speed Dial Numbers

Code

20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39

✱

You can dial System Speed Dial codes with a ( ✱ ) at any time, regardless of dialing restrictions placed on your extension. System Speed Dial numbers are programmed by the

● On MLS- or MLC-model telephone, press [ Feature ] + Code ● On standard touch-tone telephone, press [ # ] + Code while receiving intercom dial tone.

Personal Speed Dial Numbers

Name/Company✱Telephone Number Code Name/Company✱Telephone Number

40
41 61
42
43
44
45
46
47
48
49
50 70 90
51
52
53
54
55
56
57
58
59

Code

Name/Company✱Telephone Number

60

62
63
64
65
66
67
68 88
69

71
72
73 93
74
75 95
76 96
77 97
78 98
79

Code

80
81
82
83
84
85
86
87

89

91
92

94

99

Name/Company

System Manager (report problems and suggested revisions to your System Manager). To program Personal Speed Dial numbers, see the Quick Reference card.

Telephone Number

System Extensions

To call another extension

Ext

▲

10
11
12
13
14
15
16
17

✱

An “X” in the column means the extension is a member of the Call Pickup Group, Calling/Paging Group, or Night Service Group.

▲

System Manager's extension.

Name

● On MLS- or MLC-model telephone, press [ Intercom ] + Ext

Call

Pickup

Group*

Calling/

Paging
Group*

Night

Service

Group*

Ext

Name

Call
Pickup
Group*

18
19
20
21
22
23
24
25

● On standard telephone, dial Ext while receiving intercom dial tone

Calling/

Paging
Group*

Night

Service

Group*

Ext

26
27
28
29
30
31
32
33

Name

Call
Pickup
Group* Group*

Calling/
Paging

Night

Service

Group*

Disallowed & Allowed Telephone Numbers

With Disallowed Telephone Numbers you can prevent users who can normally
make outgoing calls from dialing specific telephone numbers or categories of
telephone numbers (e.g., calls to 976 exchanges for pre-recorded messages,
such as horoscopes, and 900 area code “chat lines”).

Conversely, Allowed Telephone Numbers are exceptions to dialing restrictions.
For example, you might disallow (prevent) the dialing of 976 telephone numbers,
but allow dialing of 976-1212 for weather reports. Or, you can use Allowed
Telephone Numbers to permit people at extensions with dialing restrictions to
dial certain telephone numbers, local exchanges, or area codes. For example,
you may want people at normally toll-restricted extensions to be able to call
specific customers or suppliers.

By combining Dialing Restrictions and Disallowed Telephone Numbers with
selected exceptions (via Allowed Telephone Numbers, Marked Speed Dial
Numbers, and a list of Emergency Telephone Numbers you will specify later),
you can control outgoing call traffic and associated costs without placing
unreasonable constraints on your staff.

Form C Instructions (top):

Use form C to create lists of disallowed and allowed telephone numbers,
and to assign the lists to extensions.

1.

Create lists. You can create up to 4 lists each of Disallowed and Allowed
Telephone Numbers.

■

In the space under the List number, write in a description, if any, you
want to use to identify the list (for example, “Suppliers”).

■

Under “Telephone Number” write the area codes, local exchanges, or
complete telephone numbers appropriate for that list (maximum 12 digits
per telephone number). Write complete telephone numbers exactly as
they would be dialed out of your system, including area codes with
leading 0's or 1's.

NOTE: To prevent or allow certain categories of telephone numbers
requires programming more than one version of the telephone number
into the system. The number of versions depends on whether or not you
need to dial a leading digit for long distance. For example, if you normally
must dial a 0 or 1 for long distance, to prevent both local and long­distance calls to 976 exchanges requires programming 7 versions of the
number. See the example on the top of the next column (left box).
(The ! is a wildcard character that matches any single digit dialed.)

To prevent or allow calls to specific area codes (for example, calls to the
900 area code) requires programming 2 versions of the area code: 0900
and 1900. Follow the examples below—the left box if you dial a “0” or “1”
for long distance, or the right box if you don't.

EXAMPLE DISALLOWED LISTS

Prevent calls to

●

976 Exchanges

●

900 Area Code

●

011 Foreign Countries

✱

These entries are necessary
only in states where dialing “0”
or “1” is required for toll calls
within the state (example: in
NJ, which has two area codes,
a person in 201 who wants to
call 609 must dial a “1” first).

Assign Lists. In the “Extension Assignments” box, assign the lists to the

2.

DIALING “0” OR “1” FOR LONG DISTANCE

IS REQUIRED

Item

Telephone Number

01

976

02

✱

0976
1976

03

✱

04

0!1!976

05

0!0!976

06

1!1!976
1!0!976

07
08

0900

09

1900

10

011

IS NOT REQUIRED

Telephone Number

Item

01

976
!0!976

02
03

!1!976
900

04
05

011

06
07
08
09
10

extensions in your system, in any combination, by placing an “X” in the
appropriate columns. For example, you could assign List 1 and 2 to Ext. 11,
but only List 1 to Ext. 12.

Emergency Telephone Numbers

You can create a list of up to 10 emergency numbers that can be dialed at
any time by any extension with access to an outside line. Emergency numbers

override all other dialing restrictions, and can even be dialed when Night
Service is on.

Form C Instructions (bottom):

EXAMPLE EMERGENCY LIST

List up to 10 emergency numbers
on the bottom of form C. See the
example to the right of these
instructions.

NOTE: There are a variety of factors
that influence the effectiveness of
call restrictions. Avoid putting 800
numbers in your Emergency List.
If you need to allow restricted users
to access 800 numbers, put those
numbers in an Allowed List instead.

Item

01
02
03
04
05

Telephone Number

911

611 (local phone company service)
555-2345 (Boss's home)

555-4567 (auto club)

555-1357 (company doctor)

AT&T

Form C: Disallowed & Allowed Telephone Numbers

Disallowed Telephone Numbers {#404}

List 1

Entry Telephone Number

01
02
03
04
05
06
07
08
09
10

Entry Telephone Number

01
02
03
04
05
06
07
08
09
10

List 2

List 3

Entry

Telephone Number
01
02
03
04
05
06
07
08

09
10

Allowed Telephone Numbers (Overrides) {#407}

List 1

Entry Telephone Number

01
02
03
04
05
06
07
08
09
10

Entry Telephone Number

01
02
03
04
05
06
07
08
09
10

List 2 List 3 List 4

Entry Telephone Number

01
02 02
03
04 04
05
06
07

08
09

10

List 4

Entry

Telephone Number
01
02
03
04
05
06
07
08
09
10

Telephone Number

Entry

01

03

05
06
07
08
09
10

Extension Assignments {#405}

Ext

List 1

List 2 List 3 List 4

10
11
12
13
14
15
16
17
18
19
20
21

Extension Assignments {#408}

Ext

List 1 List 2 List 3 List 4

10
11
12
13
14
15
16
17
18
19
20
21

Disallowed List

Ext

List 1

22
23
24
25
26
27
28
29
30
31
32
33

Allowed List

Ext List 1 List 2

22
23
24
25
26
27
28
29
30
31
32
33

List 2 List 3 List 4

List 3

List 4

Emergency Telephone Numbers {#406}

Entry

Entry

Telephone Number
01
02
03

04
05

Telephone Number
06
07
08
09
10

Emergency Telephone Numbers

Notes:

■ Consult your local phone directory to determine the numbers for police, fire, and ambulance

service, because “911” is not available everywhere.

■

When programming emergency numbers and/or making test calls to emergency numbers:

1. Stay on the line and briefly explain to the dispatcher the reason for the call before hanging up.

2. Perform such activities during off peak hours, such as in the early morning or late evening.

Telephone Programming

Use forms D1 and D2 to record the features and Auto Dial numbers for the programmable buttons of MLS-series and MLC-6 phones. Telephone buttons that can be
programmed depend on the type of phone, as shown below:

MLS-34D

Programmable
buttons

Any unused line
buttons are
programmable

NOTE: Standard touch-tone, rotary, cordless, and feature phones cannot be programmed
as described here.

Form D1 Instructions (Standard Templates)

This form has two standard templates, one for an MLS-34D telephone and the
other for an MLS-12D or MLS-12 telephone. These standard templates show how
dial code features and Auto Dial numbers can be put on the programmable
buttons of system telephones.

Template 1 (Extension 10)

This template shows an MLS-34D phone programmed for extension 10 (typically
the receptionist).

MLS-12D and MLS-12

(MLS-12 has no display)

NOTE: An MLS-6 or MLC-6 phone with 4 lines assigned to it has no programmable
buttons. That is, if it only has lines 1 and 2, the phone has two programmable buttons—the
buttons where “Line 3” and “Line 4” would have been.

Template 2 (MLS-12 or MLS-12D)

This template shows dial-code features and Auto Dial numbers for an MLS-12 or
MLS-12D phone. The Do Not Disturb and Privacy features are programmed on the
first two buttons, since those features require buttons with lights.

If you want any telephones programmed like this template, simply list their exten­sion numbers under the template, or if you prefer different setups for phones, fill in
the completely blank templates on form D2. (If this standard template is close to
what you need, you can edit it.)

MLC-6

Any unused line
buttons are
programmable

MLS-6

■

The top three rows of buttons are programmed with Intercom Auto Dial buttons
for extensions 11–28. This lets the receptionist dial any of those extensions
with a single touch, or see which extensions are busy at a glance. The 24

programmable buttons on the MLS-34D are enough to program all extensions
in your system as Intercom Auto Dial buttons.

■

The bottom row of programmable buttons show dial-code features that are
especially useful for the receptionist. For more information on these features,
see the instructions for form D2, or the Installation and Use guide provided

with the system. (If you have more than 18 extensions in your system, you can

program additional Intercom Auto Dial buttons on this row, to let the reception­ist have one-touch access to all extensions.)

NOTE: Form D2 provides blank templates for MLS-12 or MLS-12D, MLS-6 or MLC-6, and
MLS-34D phones.

Extension Assignments/Automatic Line Selection

Under the template, indicate the extensions to be programmed like the template.
Directly under each extension, indicate its Automatic Line Selection setting, if it
should be different from the factory setting—for example, to indicate that an
extension should select outside lines 1, 2, 3, and 4, then select Intercom, enter
“1 2 3 4, I” under the extension. (On a system with 8 lines, the factory setting is
“1 2 3 4 5 6 7 8, I.”) When the user lifts the handset or presses [ Spkr
pressing a line button, the system automatically selects the first available line
assigned to the extension (for example, when line 1 is busy, the system selects
line 2). The extension can be programmed to select lines in any order (for ex­ample, if the user has a standard phone or makes mostly intercom calls, you can
set the order to “I, 1 2 3 4 5 6 7 8”).

] without first

AT&T

Template 1*

●

Intercom Auto Dial Numbers

●

Group Paging

●

Night Service On/Off

●

Loudspeaker Paging

●

Fax Management

(indicate fax machine extension)

●

Message Light On

●

Message Light Off

(Ext. 10)

Form D1: Telephone Programming (Standard Templates)

MLS-34D Telephone

NOTE: This standard template is
recommended for extension 10,
typically the receptionist’s extension.

Unused line buttons are

programmable

Template 2*

●

Outside Auto Dial Numbers

●

Do Not Disturb

●

Privacy

●

Save Number Redial

●

Last Number Redial

Auto. Line Sel.:

Factory setting is “Outside lines 1, 2, 3, 4, 5, 6, 7, 8; Intercom”

MLS-12 or MLS-12D Telephone

Assign to exts.:
Auto. Line Sel.:

Factory setting is “Outside lines 1, 2, 3, 4, 5, 6, 7, 8; Intercom”

Assign to exts.:
Auto. Line Sel.:

Factory setting is “Outside lines 1, 2, 3, 4, 5, 6, 7, 8; Intercom”

Example

To assign the template to Exts. 11, 12, 15, and 16 (exts. 11 and
12 to have factory-set Automatic Line Selection, exts. 15 and 16
to be programmed to select the Intercom first, followed by
outside lines 2, 1, and 4):

Assign to exts.:
Auto. Line Sel.:

Unused line buttons are
programmable

✱

Descriptions of these and other programmable features (with suggested abbreviations) are on the reverse side of this form.

Form D2 Instructions (Blank Templates):

Fill in the templates to indicate how the individual telephones are to be programmed:

To show the features and Auto Dial numbers to be stored on programmable buttons, put the appropriate abbreviations from the list below on the templates. (Except

1.
for Do Not Disturb, Fax Management, and Auto Dial, these features can be used even if they are not programmed. Details are in the Installation and Use guide.)

Under the template, indicate the extensions to be programmed like the template. Directly under each extension, indicate its Automatic Line Selection setting, if it

2.
should be different from the factory setting—for example, to indicate that an extension should select outside lines 1, 2, 3, and 4, then select Intercom, enter “1 2 3 4,
l” under the extension. (On a system with 8 lines, the factory setting is “1 2 3 4 5 6 7 8, I.”) When the user lifts the handset or presses [ Spkr
line button, the system automatically selects the first available line assigned to the extension (for example, when line 1 is busy, the system selects line 2). The
extension can be programmed to select lines in any order (for example, if the user has a standard phone or makes mostly intercom calls, you can set the order to “I,
1 2 3 4 5 6 7 8”).

] without first pressing a

DND

PRIV

EXHOLD

DROP

RECALL

LNR
SNR

MSG-ON

MSG-OFF

TT-EN

NIGHT-SVC Night Service On/Off.

Do Not Disturb.

ringing, and intercom (inside) callers get a busy signal.

Privacy.

telephone conversations.

Exclusive Hold.

hold. Prevents others with access to the line from picking up the call.

Conference Drop.

be dropped from the conference, without disconnecting the other parties. (For a
Centrex system, use the Centrex code instead.)

Recall.

Sends a precisely-timed switchhook flash through the system. When
you are using the handset, Recall gives you a dial tone without your having to
depress the switchhook. Also used to access PBX/Centrex features that require
a flash operation.

Last Number Redial.
Save Number Redial.

memory for later one-touch redialing. Useful when you will need to redial a
number but want to make other calls before redialing.

Message Light On.

MLS-model phone. You press MSG-ON, then you dial that extension. Its
message light will go on.

Message Light Off.

goes off.

Touch-Tone Enable.

such as “Bank-by-Phone” that require dialing touch-tone digits. After you place
the call to the service and are asked to enter touch-tone digits, press TT-EN to
change the rest of the digits you dial during the call to touch-tone.

120 or MLS-34D telephone at Ext. 10 has a Night Service button to turn the feature
on and off (users at other extensions cannot program Night Service onto their
phones). The Night Service button is always the second lighted programmable
button (see template 1 on form D1). Once a Night Service button has been
assigned, other features cannot be programmed onto that button.

Prevents calls from ringing on your phone. Outside callers hear

Prevents other phone users with the same line from joining your

Guarantees that your call remains private when you place it on

Allows the last outside party you add to a conference call to

Redials the last outside number you dialed, with one touch.

Saves an outside telephone number into temporary

Lights up the Message light at a specific extension with an

Works the same way as Message Light On, except the light

If you have a rotary line, allows you to use phone services

If your system is programmed with Night Service, the MLS-

GRP-CALL

GRP-PAGE

LOUDSPK

PICKUP-GRP

PICKUP-(x)

FAX-(x)

EXT-(x)

PAGE-(x)

AUTO-(x)

Group Call.

(see form A2). You are connected to the first extension to answer.

Group Page.

Calling Group that have MLS-model telephones.

Loudspeaker Page.

system, you can make announcements over its loudspeaker with one touch.

Call Pickup Group–Answer.

ringing at any extension assigned to the Call Pickup Group (form A2). For
example, if you are Ext. 11, and Ext. 30 (which is in the group) rings, you
can pick up the call ringing at Ext. 30 from your phone by pressing
PICKUP-GRP. Your extension does not need to be in the Call Pickup Group.
Useful when the ringing line is not assigned to your phone.

Pickup Extension.

extension you specify on the template. For example, to pick up Ext. 11, enter
PICKUP-11. Helpful for officemates who want to pick up calls for each other.

Fax Management.

touch. Also, if you program on a button with lights, allows you to see when the
fax machine is busy, and when it is having trouble and not answering (e.g.,
when it is out of paper). On the template, indicate the extension the fax
machine is on. For example, to program a button for the fax machine on
Ext. 12, enter FAX-12.

Auto Dial (Ring)–Extension Number.

button, so you can dial it with one touch. If you program a button with lights,
you can also see when the extension is busy and when it is transferring a call
to you. For example, to program Ext. 15 onto a button, enter EXT-15 on the
template.

Auto Dial (Page)–Extension Number.

extension with an MLS-model phone onto a button, so you can voice-signal
(page) the extension with one touch. (This feature cannot be used to page
extensions that have standard or MLC-6 phones.) If you program a button with
lights, you can also see when the extension is busy and when it is transferring
a call to you. For example, to program a button to page Ext. 15, enter PAGE­15 on the template.

Auto Dial–Outside Telephone Number.

number onto a button, so you can dial the number with one touch. On the
template, put the name or telephone number (the abbreviation AUTO is not
necessary).

Simultaneously rings all extensions in the Calling Group

Simultaneously voice signals (pages) all extensions in the

If an optional paging system is connected to your

From your phone, picks up an outside call

From your phone, picks up an outside call ringing at the

Allows you to transfer calls to the fax machine with one

Programs another extension onto a

Programs the intercom number for an

Programs an outside telephone

Button with lights required

Note:

Although standard single-line touch-tone, rotary, cordless, and feature phones cannot be programmed, you can use some of the

features in the above list with these standard phones by pressing [ #

] and a 2-digit code. Details are in Installation and Use guide.

Button with lights recommended (but not required)

AT&T

Form D2: Telephone Programming (Blank Templates)

MLS-34D PHONES:

Assign to exts.:
Auto. Line Sel.:

Factory setting is “Outside lines 1, 2, 3, 4, 5, 6, 7, 8; Intercom”

MLS-6 and MLC-6 PHONES:

NOTE: An MLS-6 or MLC-6 phone with 4 lines
assigned to it has no programmable buttons.

MLS-12 and MLS-12D PHONES:

Assign to exts.:
Auto. Line Sel.:

Factory setting is “Outside lines 1, 2, 3, 4, 5, 6, 7, 8; Intercom”

Assign to exts.:
Auto. Line Sel.:

Factory setting is “Outside lines 1, 2, 3, 4, 5, 6, 7, 8; Intercom”

NOTE: Line buttons are programmable
only if they are not used for lines.

Assign to exts.:
Auto. Line Sel.:

Factory setting is “Outside lines 1, 2, 3, 4, 5, 6, 7, 8; Intercom”

Summary of Abbreviations

DND
PRIV
EXHOLD
DROP
RECALL

Button with lights required Button with lights recommended (but not required)

= Do Not Disturb
= Privacy
= Exclusive Hold
= Conference Drop
= Recall

LNR

SNR

MSG-ON
MSF-OFF = Message Light Off PICKUP-GRP

TT-EN

= Last Number Redial
= Save Number Redial
= Message Light On

= Touch-Tone Enable

GRP-CALL
GRP-PAGE
LOUDSPK

PICKUP-(x)

= Group Call
= Group Page
= Loudspeaker Page
= Call Pickup Group-Answer
= Pickup Extension

where (x)=extension number

[example: PICKUP-11]

FAX-(x)
EXT-(x)

PAGE-(x)
AUTO

= Fax Management Extension

where (x)=fax extension [example: FAX-11]

= Auto Dial (Ring)—Ext.

where (x)=ext. [example: EXT-10]

= Auto Dial (Page)—Ext.

where (x)=ext. [example: PAGE-10]

= Auto Dial—Outside Number

Put telephone number or name on template
[example: John]

Instructions

We suggest using this form as a training aid, to communicate to your
staff how their extensions are programmed in the system. To avoid
completing an entire form for each user, first use one form to fill in
information that applies to everyone, photocopy enough of them for each
user, and finally complete the individual forms.

All the information you need is already shown on forms A1, A2, and C,
in the System Planner, and the instructions below tell you where to find
the information in the Planner.

Line Assignments
and Ringing

■

Line...

Description...

Use line only to...

Form A2: Check box next to each line
assigned to this extension.

■

Form A1, Section 7: If you wish, describe the
line (with a telephone number, etc...).

■ Form A2 (Line Use Restrictions): Check the

appropriate box for any restricted line.
O =

I =
N =

Place Calls (“Outgoing Calls Only”)
Answer Calls (“Incoming Calls Only”)
Pick Up Held/Transferred Calls (“No

Access to Line”)

No Abbreviated
Ringing

Automatic Privacy

Call Pickup Group
Calling/Paging

Group
Outgoing Call

Restrictions

Allowed, Disallowed,
and Emergency Phone
Numbers

Night Service

Form A2: Check appropriate
boxes that apply to this extension.

Form A2: Check box if extension is in
any of these groups.

Form A2: Check appropriate
boxes that apply to this extension.

Form C: Either show the num­bers assigned to this extension,
or photocopy form C and check
“see separate list.”

Form A1, section 9: if your system
has Night Service and a System
Password, check the first box. If your
system has Night Service, but no
System Password, check the second
box.

Ringing...

To call out...

Transfer Return
Rings

Transfer Return
Extensions

Outside Conference
Restriction

■ Form A2 (Line Ringing Options): Check

appropriate box if any of the lines are
Delayed Ring (D) or No Ring (N).

■

Form A1, sections 7 and 9: If any line is
Centrex or PBX, enter the dial-out code
(example: “9”).

Form A1, section 9: Enter Transfer Return
Rings. If there is no entry on form A1, enter a
“4” (the factory setting).

Form A1, section 9: Enter Transfer Return
Extension. If there is no entry on form A1, leave
blank.

Form A1, section 9: If checked on form A1,
check the box on this form.

Hotlines
Doorphones

Automated
Attendants

Form A1, section 9: If your system
has any hotline phones or door­phones, check boxes and complete
charts. If you wish, include a descrip­tion (for example, “copy room”).

Form A1, section 9: If any auto
attendants will be connected to the
system, indicate their extensions. Also
indicate each auto attendant’s Trans­fer Return extension—that is, the
extension to get calls the auto atten­dant cannot transfer because the
extension or route the caller dials
does not answer.

AT&T

Line Assignments and Ringing.

Ext.:

EXTENSION PROGRAMMING INFORMATION

The lines checked are on your extension.

Unless otherwise indicated on the chart, you can use the line to make and
answer calls, your phone will start ringing immediately when a call comes in on
the line, and to get an outside dial tone just press an idle line button.

PARTNER™ Plus Release 2
Communications System

❑

Outgoing Call Restrictions. You cannot make these kinds of calls:

❑

Long-distance toll calls (extension is programmed for “Local Only”)

❑

Outside calls (extension is programmed for “Inside Only”)
However you can call these numbers if you have an outside line:

You can use line only to...

Description

Line

1

❑
❑

2

Place Answer

Calls*

Calls

See Line
Status**

Ringing: the line will...

Start Ringing Not

after 20 sec delay

Ring

To call

out first

dial...

❑ 3
❑ 4
❑

5

❑

6

❑ 7
❑

8

You cannot receive regular inside or outside calls, but you can join calls,

*

and calls on the line can be transferred to you.
The line appears on your phone, line button lights show line activity, and

**

calls on the line can be transferred to you; but you cannot access the line
to place or answer regular calls.

Transfer Return Rings.

If a call you transfer is not answered within

rings,

it will ring back at a) your phone or b) the Transfer Return Extension.

Outside Conference Restriction.

❑

Conferencing outside parties is not

permitted on this system.

No Abbreviated Ringing.

❑

When you are on a line when another call comes in,
your phone will ring repeatedly until the call is picked up or the caller hangs up.
(If box is not checked, your phone will ring once, and the light next to the line
button will flash repeatedly.)

❑

Automatic Privacy.

Others on the same line cannot join your calls. If you want
the ability to let others join in when you want them to, program Privacy on a
programmable button. (See p. 4, Quick Reference card.)

❑ Allowed Phone Numbers

❑

Disallowed Phone Numbers

❑

Following are numbers you cannot call:

❑

❑

Emergency Phone Numbers. You can dial these numbers at any
time, regardless of any dialing restrictions:

Night Service. Your extension is in the Night Service Group.

❑

❑

After hours all lines will ring immediately when calls come in. You can
only dial Emergency numbers or Marked System Speed Dial numbers.

❑

After hours all lines will ring immediately, and you can dial normally.

Hotlines. The following hotlines are on our system. When someone picks up

❑

the handset of a hotline phone, the extension shown will ring automatically.

Ext.

❑

Doorphones. The following doorphones are connected to our system. When

Description

Rings Ext.

someone presses the button at a doorphone, the extensions shown will ring
automatically, with unique DING-DONG ringing.

Ext.

Description

Rings Exts. (up to 5)

see
separate list

see
separate list

❑

Call Pickup Group.

You are in this group. An outside call ringing at your phone
can be answered by any other extension. (See p. 6, Quick Reference card.)

❑

Calling/Paging Group.

You are in this group. Anyone on the system can ring or
page all extensions in your group simultaneously. If you pick up first, you will be
connected to the call. (See p. 6, Quick Reference card.)

❑

Auto Attendants. A device is at these extensions to automatically answer and
route calls. If you have an MLS-12D or MLS-34D phone and the auto attendant
transfers a call to you, the extension number will appear on the display.

Ext.

Description

Transfer Return Ext.