AT&T Partner Plus User Manual

AT&T

PARTNER® Plus Communications System Release 3

Installation

AT&T 518-455-213 Issue 1

June 1992

Notice

Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change.

Federal Communications Commission (FCC) Interference Notice

This equipment has been tested and found to comply with the limits of a Class A digital device, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will have to correct the interference at his or her own expense. For additional FCC information, see Appendix C of the PARTNER Plus Communications System Programming and Use guide.

Canadian Emissions Requirements

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le present appareil numerique n’emet pas de bruits radioelectriques depassant Ies Iimites applicables aux appareils numeriques de la classe A prescrites dans Ie Reglement sur Ie brouillage radioelectrique edicte par Ie ministere des Communications du Canada.

Trademarks

MLS-34D, MLS-18D, MLS-12D, MLS-12, MLS-6, Call Assistant, and SYSTIMAX are trademarks of AT&T. PARTNER, Magic on Hold, MERLIN, and PagePac are registered trademarks of AT&T.

Warranty

AT&T provides a limited warranty to this product. See Appendix B of the PARTNER Plus Communications System Programming and Use guide.

Ordering Information

The order number for this book is 518-455-213. To order additional books, call 1 800 432-6600 in the U.S. and 1 800 255-1242 in Canada. For more information on how to order this and other system reference materials, see “Reference Materials” in the PARTNER Plus Communications System Programming and Use guide. For information on ordering replacement parts, accessories, and other compatible equipment, refer to “Product Ordering Information” in Appendix B of that guide.

Support Telephone Numbers

In the continental U.S., AT&T provides a toll-free customer helpline 24 hours a day. Call the AT&T Helpline at 1 800 628-2888 if you need assistance when installing your system.

Outside the continental U.S., contact your local AT&T Authorized Dealer.

Contents

Important Safety Instructions Overview An Example System Setup Required Parts Installation Guidelines

■

Telephones and Devices

■

Combination Extensions

Using A Direct Connection Using a Bridging Adapter

Installation Procedures

■

Installing the Control Unit and Modules

■

Connecting Lines and Extensions

■

Connecting Caller ID Display Units

■

Assembling System Phones

Desk Mounting

Wall Mounting

■

Connecting and Testing Telephones

■

Connecting Paging, Music-On-Hold, and Call Reporting (SMDR) Devices

■

Connecting Intercom Autodialers

ii 1 2 4 5

5 6 6 6

7 7

9 11 12 12 13 14

15 16

Equipment Upgrades

■

Adding New Modules

■

Replacing System Modules

Specifications

17 17

18 20

Important Safety Instructions

Always follow these basic safety precautions when using the system:

Read and understand all instructions.

Follow all warnings and instructions marked on the product.

Never spill liquid on the product or drop objects into the ventilation slots and openings. Doing so may result in serious damage to the components.

Repair or service must be performed by a qualified repair person.

The product is provided with a three-wire grounding type plug. This is a safety feature. DO NOT defeat the safety purpose of the grounding type plug. DO NOT staple or otherwise attach the AC power supply cord to building surfaces.

DO NOT use the product near water or in a wet or damp place (such as a wet basement).

CAUTION

DO NOT block or cover the ventilation slots and openings. They

prevent the product from overheating. DO NOT place the product in a

separate enclosure unless proper ventilation is provided.

Additional Safety Instructions for Installation Personnel

DO NOT install telephone wiring during a lightning storm.

DO NOT install telephone jacks in a wet location unless the jack is specifically designed for wet locations.

Never touch uninsulated telephone wires or terminals, unless the

telephone line has been disconnected at the network interface.

Use caution when installing or modifying telephone lines. The control unit must be securely wall mounted.

CAUTION:

If any wiring from the extension jacks leaves the building premises, you must install AT&T IROB protectors (see “Requirements for

Out-of-Building Extensions” on page 21).

CAUTION:

Use only AT&T-manufactured PARTNER modules in the PARTNER Plus Communications System.

CAUTION:

Environmental and electrical conditions must meet the specifications

as listed on pages 20 and 21.

SAVE THESE INSTRUCTIONS

Installation

Overview

This guide explains how to install the system. It begins with an example system setup, then follows with an illustration of the components you need to install the system and general guidelines to consider before installation. Next, it provides step-by-step instructions for connecting and testing the components for initial installation and upgrades. Finally, it ends with important system specifications and requirements.

If your company already has modular jacks for all outside lines and extensions, you may be able to use the existing wiring to install the system hardware and connect telephones to the system yourself. To have an AT&T service technician install and customize your system or change existing wiring, call 1 800 247-7000 (in the continental U.S. only) or call your AT&T Authorized Dealer.

After installation, refer to the PARTNER Plus Communications System Programming and Use guide for programming instructions.

Overview

An Example System Setup

The next page shows a control unit with two 206 modules and two 400 modules, giving the system a capacity of 12 outside lines and 12 extensions. Although your system may differ, this example will give you an idea of the types of equipment you can connect to it. In the example, system phones and industry-standard devices are connected to nine extensions. The circled numbers in the figure refer to the following list, which gives a brief description of the system’s hardware

components.

Control Unit

The control unit consists of these components:

Backplane. The backplane channels power to the system and connects the system modules.

206 Modules. Each 206 module has jacks for two lines and six extensions.

400 Modules. Each 400 module provides four line jacks

but no extensions. Notice that the 400 modules are

installed to the right of the 206 modules.

Processor Module. The processor module contains the

software that provides the system’s features. It also has

PAGE, SMDR, and MUSIC ON HOLD jacks.

PAGE Jack. A loudspeaker paging system plugs directly into this modular jack. The system is compatible with any AT&T paging system, including the AT&T

PagePac6® shown here.

If you use equipment that rebroadcasts music or other

copyrighted materials, you may be required to obtain a

license from a third party such as ASCAP or BMI. Or you

can purchase a Magic On Hold system from AT&T, which does not required you to obtain such as license.

SMDR Jack. A call reporting (or SMDR–Station

Message Detail Recording) device connects directly to

this jack. AT&T’s Call Accounting Terminal serial printer

and box are shown here.

MUSIC ON HOLD Jack. AT&T’s Magic on Hold® is

connected to this jack to provide customized music and

messages for callers on hold. Other types of audio

equipment (including a CD player, cassette player, or

stereo receiver) can be connected using an audio cord

with an RCA phono plug (not supplied).

Line Jacks. The top two jacks on each 206 module, and

all four jacks on each 400 module, connect to outside

telephone lines.

Extension Jacks. The bottom six jacks on each 206

module connect inside wiring for telephones and other

telecommunications equipment.

Network Interface Jacks. These jacks provide access

to telephone lines from the local telephone company.

Each outside line is connected to the system by plugglng one end of the line cord into one of these jacks, and the other end into a Iine jack on a 206 or 400 module.

Extensions

Various devices—including system phones and industrystandard devices—can be connected to the modular wall jacks. The modular wall jacks connect to the extension jacks in the control unit by way of the building’s inside wiring.

Extension 10: These devices are connected:

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MLS-34D Display Phone. Typically, the receptionist on programming extension 10 has an MLS-34D display phone like the one shown here. The display shows the time, dialed numbers, the duration of calls, and programming messages.

An MLS-34D, MLS-18D, or MLS-12D is required for system programming at extension 10 or 11, or both. Use an MLS-18D only if there are no MLS-34D phones in the system. Similarly, use an MLS-12D only if there are no MLS-34D or MLS-18D phones in the system.

■

Call Assistant™ Intercom Autodialer. An Intercom Autodialer is connected to the phone, for dialing extensions and transferring calls to them with one touch and for seeing which extensions are busy.

■

Standard Touch-Tone Phone. During a power failure, the MLS-34D phone on extension 10 will not work, but the receptionist can use the standard phone to place and receive calls on line 1.

Extension 11: MLS-34D Display Phone. Another MLS-34D is connected to programming extension 11.

This means you can program the system from this

extension while the receptionist at extension 10 is free to handle calls.

Extension 12: MLS-18D Phone and Answering Machine. An MLS-18D phone and an answering

machine are connected to this extension. Extension 13: Standard Phone. A standard phone

(such as you might have in your home) is connected directly to the extension jack.

Extension 14: Doorphone. A doorphone is installed at

the building entrance. When someone at the entrance

presses the button on the doorphone, the designated extensions in the office ring automatically. (Any number of extensions can be designated as doorphone alert extensions.)

Extension 15: Bell. A loud bell is connected directly to this extension jack. Any line programmed to ring on extension 15 activates the loud bell—to alert users of an incoming call in a large area, such as a warehouse.

Extension 16: MLS-12D Display Phone. This display phone can handle 10 outside lines.

Extension 17: Fax Machine and Standard Phone. A fax machine and standard phone share this extension. This lets you have the use of another phone when the fax

machine is idle. (You can use a system phone at

another extension to monitor fax machine activity—see

“Fax Management Feature” of “Using Fax Machines” in Chapter 4 of the PARTNER Plus Communications System

Programming and Use guide.) Extension 18: MLC-6 Cordless Phone. An AT&T

MLC-6 cordless phone is connected to this extension. It

works like the corded MLS-6 system phone.

An Example System Setup

CONTROL UNIT

EXTENSIONS

Extension 10

Extension 11

Extension 12

Extension 18

Extension 17

Extension 16

Extension 15

Extension 13

Extension 14

An Example System Setup

Required Parts

You will have up to three types of system component packages; Figure 1 shows the contents of each package in the area marked by a dashed line. Check your

packages to be sure you have the parts shown here (if not, call the appropriate support telephone number as instructed on the inside front cover).

Control Unit

Cover

206 Module

Processor

Module

AC Power Cord

MLS-34D

Programming

Overlay

MLS-18D/MLS-12D

Programming

Overlay

Backplane Cards

400 Module

Quick Reference

206

Module

Figure 1. Required Parts

You will need to obtain four #12 screws of the appropriate type for the wall and weight of the control unit (a control unit with four 206 modules and a processor

module weighs approximately 27.5 pounds or 12.3 kilograms). In addition, if you need modular telephone cords for connecting the extension

jacks on the control unit to the modular connecting blocks for extensions in the

equipment room, short telephone cords for wall mounting MLS-model phones,

or a 355A/355AF adapter and D8W telephone cord for connecting a call

reporting device, order them before installation. Refer to “Product Ordering Information” in Appendix B of the PARTNER Plus Communications System Programming and Use guide for ordering instructions.

NOTE:

A system display phone—either an MLS-34D, MLS-18D, or MLS-12D—is

required for system programming at extension 10 and/or 11. (Make sure that

the programming phone is as large as the largest phone in the system, because

an MLS-12D or MLS-18D cannot program an MLS-34D. Similarly, an MLS-12D cannot program an MLS-18D.)

7-foot Telephone Line Cords

400

Module

7-foot

Telephone

Line Cords

Required Parts

+ 18 hidden pages