AT&T Door Phone Controller Installation And Operation Manual

Page 1
11/16/92
AT&T
AT&T Door Phone Controller
Installation and Operation Manual
Page 2
© 1992, AT&T All Rights Reserved
Printed in U.S.A.
0II722050-055
Issue 3, November 1992
NOTICE
Every effort was made to ensure that the information in this manual was complete and accurate at the time of printing. However, information is subject to change.
COMPATIBILITY
The AT&T Door Phone Controller is recommended for use with any AT&T business telephone system. It is also intended to be used with the AT&T Door Phone Speaker.
WARRANTY INFORMATION
AT&T provides a limited warranty to this product. Refer to “Warranty Information” in Appendix F.
Partner, Spirit, Merlin, System, Dimension, Horizon, Touch-Tone and Comkey are registered trademarks of AT&T.
VG
ii
Page 3
AT&T Door Phone Controller Compatibility Chart
Dedicated
Dedicated
Station
Station
Mode
Trunk
Trunk
Access
Access Auto
Loop
Ground
Port Saver Loop
Start
Trunk Saver Loop Start
Aux. Alert
Ringdown
Start
Start (Analog) (Analog)
System
(Section 4)
(Section 4)
(Section 6)
(Section 3/6)
(Section 5)
(Section 5)
see Notes 8,7 see Note 4
DIP
Switches
Home Use
(single line
YES
NO
service)
NO
YES
NO NO
NO
PARTNER
NO YES
see Notes11,12
YES
NO
see Notes 11,12
NO
see Note 11
PARTNER
YES
YES
see Notes 11,12
YES
YES
see Notes 11,12
YES
see Note 13
NO
PLUS
see Note 11
Spirit
YES
NO YES
see Notes 4,6
YES
NO
see Notes 4,6
NO
308/616,
see Note 4
1224/2448
Merlin
YES
YES
YES NO
see Notes 4,5
NO
NO
206/410/820
See Notes 4,5 see Notes 4,5
Merlin II
YES
see Notes 4,5
NO
YES
see Notes 4,5,9
YES
YES
see Notes 4,5,9
YES
Merlin
YES
NO YES
see Notes 4,5
YES
NO
see Notes 4,5
NO
Plus
see Notes 4,5
Merlin
YES
NO
YES
see Notes 4,5,9
YES
YES
see Notes 4,5,9
YES
1030/3070
see Notes 4,5
System 25
YES
YES
see Notes 1,4
YES
see Notes 2,7
YES
YES
see Notes 2,7 see Note 1
YES
see Not e 1
see Notes 1,4
System 75
NO
NO NO NO NO
YES
see Note 14
System 85
NO
YES
see Note 4
NO NO
YES
YES
see Note 14
Dimension
NO
YES
see Note 4
NO
NO
YES
YES
see Note 14
Horizon
YES
YES
see Note 4
YES
see Notes 4,6,7
YES
YES
see Notes 4,6,7
YES
see Note 14
see Note 4
Comkey
YES
NO
YES
see Note 4
YES
NO
see Note 4
NO
see Note 14 see Note 4
Page 4
Application Notes (for Compatibility Chart)
1.
2.
3.
4.
5.
6.
7.
8.
When used in any mode of a System 25, if the user initi­ates a call to the door and he wishes to enter the Option Selection mode, pressing three pound keys fol­lowed by the digit 3 (i.e., # # # 3, not # # 3) must be entered. Actually, the first # does not seem to be recog­nized at any time during the call. However, it should be
noted that only # # 3 is needed to enter the Option Se­lection mode when the call is initiated from the door
button press. When sharing a trunk port on a System 25, that port
must be configured as an “805” PBX/Centrex, not an “801” Loop trunk. This is the only way to transmit a hook flash to that port.
On the Merlin 1030/3070 tip and ring station application, there is a preset delay such that the Merlin system will disregard DTMF for the first 12 seconds of the connec­tion. In this mode, users have the choice of either
changing that time period or waiting for it to time out for
each call.
In general, the ring-cadence option selection applies only if there is an auxiliary alert device connected. All of the EKTS/PBX’s will “absorb” the ringing signal from the AT&T Door Phone Controller and generate their own ring cadence to the telephone sets.
When using the AT&T Door Phone Controller in any con­figuration with a Merlin System, the pound key must be
pressed twice (##) for each pound (#) sent to the unit when dialing from a multi-button set.
Port Saver/Trunk Saver operation will not work for
Tip/Ring sets. A switch-hook flash is not passed to the trunk port from these sets.
A trunk shared with the AT&T Door Phone Controller
should not be placed in a trunk pool with other trunks.
When the AT&T Door Phone Controller shares a C.O. trunk, Trunk Saver operation is recommended.
iv
Page 5
Application Notes (for Compatibility Chart) continued
9.
10.
11.
12.
13.
14.
Tip/Ring telephone sets connected to the Merlin System through a BTMI cannot use Port Saver/ Trunk Saver op-
eration. The BTMI wiII not transmit the required hook-flash signal.
System 75 requires a pound (#) to be dialed at the end
of every dial string. This is required to send the dialed
number to the trunk port.
Tip/Ring telephone sets cannot be used in this mode to access the AT&T Door Phone.
For PARTNER telephone sets not equipped with a Re-
call button, “FEATURE 03” must be dialed to send a
hook-flash signal to the trunk port.
In the Ringdown mode, no number should be pro­grammed in the AT&T Door Phone for it to dial when the door button is pressed. The PARTNER Plus system should be programmed to alert the desired stations when the door phone goes off-hook on its station port.
The information for this system is based on engineering judgment.
v
Page 6
Contents
1
Introduction
Using This
Features
Terms You
1-1
Manual
1-2 1-3
Should Know
1-5
2
Installation Procedures
Important Safety Information General Information Introduction Door Phone Controller Back Panel Connections Prior to Installation AT&T Door Phone Controller Location Installation Connecting Door Speaker, Door
Switch to the AT&T Door Phone Connecting Power
Button, and
Controller
Door Ajar
Operation and Controls Information Connecting the AT&T Door Phone Controller to Your Telephone Equipment
2-1 2-3
2-5 2-6 2-6 2-8 2-9 2-11
2-13 2-17 2-20
2-22
3
Installation for Home/Residential
3-1
Overview
3-2
DIP Switch Selections
3-2
Installation
3-3
Option Selection
3-5
Operation – Basic Door Answer Function
3-7
vii
Page 7
4
Installation for Telephone Systems With Available 4-1
Dedicated Trunk Port
Overview
DIP Switch Selections
Installation
Option Selection
Operation –
Basic Door Answer Function
4-2
4-2 4-3 4-6 4-8
5 Installation for Telephone Systems With Available 5-1
Station Port
Overview
DIP Switch Selections
Installation
Option Selection
Operation
5-2 5-2 5-3 5-5 5-8
6 Installation for Telephone Systems Without Available 6-1
Dedicated Trunk or
Overview
Station Port
6-2
DIP Switch Selections
6-2
Installation
6-3
Option Selection
6-5
Port Saver or Trunk Saver Mode Installation
6-6
Operation – Basic Door Answer Function
6-9
7
Troubleshooting and Maintenance
7-1
Troubleshooting Procedures
7-2
Maintenance
7-4
viii
Page 8
A
DIP Switch Settings
A-1
B
Option Selection Mode Definitions
B-1
C
Specifications
C-1
D
Using the AT&T Door Phone Controller With an
D-1
Answering Machine
E
AT&T Auxiliary Alert Option
E-1
F FCC Regulations and Warranty
F-1
ix
Page 9
Figures
1
Introduction
1-1
1-1.
Front View of the AT&T Door Phone Controller
1-4
and Control Panel
2
Installation Procedures
2-1
2-1. 2-2. 2-3.
2-4.
2-5.
2-6.
2-7. 2-8.
2-9.
Door Phone Controller Back Panel Connections Typical AT&T Door Phone Controller Installation Mounting AT&T Door Phone Controller to Wall Connections for AT&T Door Phone Speaker, Door Button and Door Ajar Devices Connections for Remote Door Open Switch (optional) Connections for Electric Door Strike Plate (optional)
Connections for Auxiliary Alert Device (optional) Plug the AT&T Door Phone Controller Power Cord and Transformer to 120 VAC Outlet Configuration of Telephone Equipment Flow Chart
2-8 2-10 2-12 2-14
2-15
2-16
2-18 2-19
2-22
3
Installation-Home/Residential
3-1
3-1.
Home/Residential DIP Switch Settings
3-3
3-2. Connecting AT&T Door Phone Controller to
3-4
Standard Telephone Equipment
x
Page 10
4
Installation-Dedicated Trunk Port
4-1
4-1. DIP Switch Setting for PBX with Dedicated Trunk 4-3
Port
4-2a.
Connecting Door Phone Controller to Standard 4-4 Telephone Equipment
4-2b.
Using Modified Modular Cable for Ground Start
4-5
Installations
5
Installation-Dedicated Station Port
5-1
5-1.
DIP Switch Configuration for Telephone System 5-3 with Dedicated Station Access, Station Mode
5-2. Connecting the AT&T Door Phone Controller to a 5-4
Telephone System with Dedicated Analog Station Port
6
Installation-No Dedicated Trunk/Station Port
6-1
6-1.
DIP Switch Setting for PBX With Shared Trunk Port 6-3
6-2. Connecting The AT&T Door Phone Controller to 6-4
a Telephone System With Shared Trunk Port
D Using the Door Phone Controller With An Answering
D-1
Machine
D-1.
Installation Method Used For Answering Only
D-2
Telephone Calls
D-2. Installation Method Used For Answering Both Door D-2
and Telephone Calls
E
Appendix-Auxiliary Alert Device Connections
E-1
E-1.
Connections For Auxiliary Alert Device
E-3
xi
Page 11
Tables
3
Installation-Home/Residential
3-1
3-1.
AT&T Door Phone Controller Option Selection
Information
3-6
4
Installation-Dedicated Trunk Port
4-1
4-1. AT&T Door Phone Controller Option Selection
Information
4-8
5
Installation-Dedicated Station Port 5-1 5-1.
AT&T Door Phone Controller Option Selection
Information
5-7
6
Installation-No Dedicated Trunk/Station Port
6-1
6-1.
AT&T Door Phone Controller Option Selection
Information
6-8
7
Troubleshooting and Maintenance
7-1
7-1.
Troubleshooting Procedures 7-2
xii
Page 12
Introduction
1
Introduction
1-1
Page 13
Using This Manual
This manual will help you install, program and operate the AT&T Door Phone Controller. It contains important information on what features are available and how to use them. We urge you to read this manual prior to installing the AT&T Door
Phone Controller; this will ensure that you are using the
product to its fullest capability. Section 1 (this section) provides basic information on what the
AT&T Door Phone Controller is and what are its features. Also
included is a GIossary of Terms, a necessity for persons not
familiar with telephone equipment operation and installation. Section 2, Installation, provides important installation
information. This section has step-by-step procedures for connecting the AT&T Door Phone Controller to such optional equipment as
Remote door unlocking devices Door ajar switch Auxiliary alert device Remote open button
Section 2 also provides an easy to use flow chart, which directs the installer to the next appropriate section, depending on what type of telephone equipment (residential, PBX, etc.) will be used along with your AT&T Door Phone Controller.
Sections 3 through 6 – after reading Section 2 and the flow chart at the end of that section, the installer is referred to one of these sections. Depending on which section is referenced, all the necessary programming, switch setting and operating information will also be included.
Section 7 provides troubleshooting tips for when installation is complete and the AT&T Door Phone Controller is not operating correctly.
Tear-out Reference Card at the end of this manual provides all the necessary option selection information along with complete DIP switch settings and their definitions.
1-2 Introduction
Page 14
The AT&T Door Phone Controller
The AT&T Door Phone Controller provides multi-functional control for communications to a dedicated door-speaker unit and a remote door-unlocking device. The AT&T Door Phone Controller (see Figure 1-1) can be used alone, or it can be used along with a PBX (Private Branch Exchange) or communications system to alert personnel within a residence or building that someone is requesting attention at the entrance. Operating the unit is simple: when the push button on the door speaker is pressed, the AT&T Door Phone Controller unit signals a telephone station(s) and can activate an auxiliary alerting device (such as a door bell, chime, or tone generator) within the home or building. Upon hearing the ringing telephone and/or alerting device, answer the phone and have a two-way phone conversation with the person at the door. The person inside the building can also remotely unlock the door, either by entering a numeric code (Door Code) on the telephone’s
touch-tone keypad, or by pressing a button.
Features
Control for remote door unlocking
Voice communications with door speaker
Door ajar detect
Interface for door bell, chime, or tone generator
Selectable option functions (from touch tone telephone)
Introduction 1-3
Page 15
SPEAKER VOLUME
TALK BACK VOLUME
DIP SWITCH
LED
Figure 1-1. Front View of the AT&T Door Phone
Controller and Control Panel
1-4 Introduction
Page 16
Terms You Should Know
AuxiliaryAlert
—A door speaker’s push button can activate a
bell/chime within the building. Cadence —Telephone Ringing cycle, i.e., 2 second ringing,
4 second no ringing.
C.O. line —Central Office telephone line carrier into building. EKTS (Electronic Key Telephone System) —Small business
telephone communications system.
Ground Start —One method by which a business telephone
system (PBX) signals the telephone company that you have gone off-hook. Used in most business applications – contact your telephone company to determine if you have Ground or
Loop Start. Loop Start —One method of signaling the telephone company
that your telephone has gone off-hook – used for most
residential and communication system applications. Contact
your telephone company to determine if you have Ground or
Loop Start. PBX (Private Branch Exchange) —Business telephone
system.
Ringdown
—In Station mode, the activation of the door
speaker’s push button will cause the AT&T Door Phone
Controller to dial the number of a predetermined telephone station number (PBX or EKTS must be installed). When the
telephone is answered, there is direct two-way communication with the door speaker.
Trunk Port —PBX connection for Central Office or trunk lines.
Station Port —PBX connection for station sets.
Hook-Flash —This causes telephone equipment to go “on
hook” for a duration usually less than a second (not long enough to be considered as calling for the circuit to be
released.)
Introduction 1-5
Page 17
Installation Procedures
2
Installation Procedures 2-1
Page 18
2-2 Installation Procedures
Page 19
Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1.
2.
3.
4.
5.
6.
7.
Read and understand all instructions.
Follow all warnings and instructions marked on the
product.
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
Do not place this product on an unstable cart, stand, or
table. The product may fall, causing serious damage to the product.
Slots and openings in the cabinet and the back or bot­tom are provided for ventilation. To avoid overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a
radiator or heat register. This product should not be
placed in a built-in installation unless proper ventilation
is provided.
This product should be operated only from the type of power source indicated on the marking label. If you are
not sure of the type of power supply to your home, con-
sult your dealer or local power company.
Installation Procedures 2-3
Page 20
8.
WARNING: RISK OF ELECTRICAL SHOCK –
EQUIPMENT MUST BE PROPERLY GROUNDED.
Your AT&T equipment requires a properly grounded three-prong power receptacle for safe operation. Have the receptacle checked by a qualified electrician before connecting this equipment. Do not cut or remove the third (ground) prong from the power transformer. Do
not use two-prong extension cords or adapters to defeat the safety features of this equipment. If you have a two-prong receptacle, it must be replaced with a three-prong receptacle, installed by a qualified electrician.
9. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by per­sons walking on it.
10. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
11.
Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
12. To reduce the risk of electric shock, do not disassemble
this product, but take it to a qualified serviceman when some service or repair work is required. Opening or
removing covers may expose you to dangerous voltages
or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.
13. Unplug this product from the wall outlet and refer servic­ing to qualified service personnel under the following
conditions: A. When the power supply cord or plug is damaged or
frayed.
B. If liquid has been spilled into the product.
2-4 Installation Procedures
Page 21
14.
15.
C. If the product has been exposed to rain or water. D. If the product does not operate normally by following
the operating instructions. Adjust only those controls that are covered by the operating instructions, because
improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
E. If the product has been dropped or the cabinet has
been damaged.
F. If the product exhibits a distinct change in performance. Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the
vicinity of the leak.
SAVE THESE INSTRUCTIONS.
General Information
Please adhere to the following precautions:
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
3. Never touch uninsulated telephone wires or terminals un-
less the telephone line has been disconnected at the network interface.
4. Use caution when installing or modifying telephone lines.
Installation Procedures 2-5
Page 22
Introduction
This section provides instructions for installing your AT&T Door
Phone Controller. Provided are installation instructions for an
Contact a licensed electrician for installation of optional devices such as an electric strike plate and auxiliary alert device which may require electrical wiring. For the electric strikeplate, a low voltage device (24 volts or less) is recommended.
optional electric door strike plate, door ajar contacts, and an auxiliary alert device. These optional components must be installed prior to the installation of your AT&T Door Phone Controller. (Refer to the respective installation manuals for specific mounting and wiring instructions.) The flow-chart provided in Figure 2-9, will help direct you to the next appropriate section for attaching the AT&T Door Phone Controller to the telephone equipment in your home or business (also see Compatibility Chart on page iii).
Inside the AT&T Door Phone Controller shipping carton
you will find:
The AT&T Door Phone Controller unit
Mounting template (along the edge of the Tear-out
Reference Card)
Power cord and attached transformer
Two mounting screws
Two 6-conductor modular-to-modular 6 foot long cables
Terminal strip connector
Instruction Manual (this manual)
Door Phone Controller Back Panel Connections
The 14-contact terminal strip
The AT&T Door Phone Controller back panel (see Figure 2-1)
can be unplugged from the back
has two RJ11 modular connectors and one 14-contact “hard
panel.
wire” terminal strip. These connections provide:
Auxiliary Alert Contacts (2) – output to optional door
bell/chime device.
Door Latch Contacts (3) – output to an electric door strike.
Remote Open Button Contacts (2) – input from a remote
(inside) door open button.
2-6 Installation Procedures
Page 23
Door Ajar Switch Contacts (2) – input from door ajar device.
Door Bell Button Contacts (2) – input from door bell/chime
button.
Shield Contact (1) – used for shielding audio speaker wires.
Speaker Contacts (2) – provides audio connection to door
speaker(s).
Host system RJ11 (J1 Host) modular jack interface —This
jack is provided for connection to your own telephone set, or
business telephone system (PBX or EKTS) (the host system).
Central Office RJ11 (J2) modular jack interface —This jack is provided for connection to a C.O. telephone line (from telephone company’s central office).
WARNING: RISK OF ELECTRICAL SHOCK —
EQUIPMENT MUST BE PROPERLY GROUNDED.
Your AT&T equipment requires a properly grounded three-prong power receptacle for safe operation. Have the receptacle checked by a qualified electrician before connecting this equipment. Do not cut or remove the third (ground) prong from the power transformer. Do
not use two-prong extension cords or adapters to defeat the safety features of this equipment. If you
have a two-prong receptacle, it must be replaced with a three-prong receptacle, installed by a qualified
electrician.
Installation Procedures 2-7
Page 24
AT&T DOOR PHONE CONTROLLER BACK PANEL
RJ11
CONNECTORS
14-POSITION
TERMINAL STRIP
(REMOVABLE)
Figure 2-1. Door Phone Controller Back Panel Connections
Prior To Installation
NOTE: Consider
1.
2.
3.
4.
Never install Never install
the following items before installation:
telephone wiring during a lightning storm. telephone jacks in wet
jack is specifically designed for wet
locations unless the
locations.
Never touch uninsulated telephone wires or terminals un­less the telephone network interface.
Use caution when
line has been disconnected at the
installing or modifying
telephone lines.
2-8 Installation Procedures
Page 25
AT&T Door Phone Controller Location
You need to determine exactly where you want the unit installed and how you want it configured. Another consideration is what components will be used with the AT&T Door Phone Controller. Here are some questions that must be answered prior to installation:
Do you currently have a door speaker installed?
Do you have a business telephone system (PBX or EKTS)?
Do you have a remote door unlock mechanism (electric
door strike) installed?
Do you have an auxiliary alert system (door chime) currently
installed?
Do you have a door ajar switch installed?
The AT&T Door Phone Controller is designed to control the functions of the components mentioned above, and how you answer these questions will determine how the AT&T Door
Phone Controller will be installed, optioned, and operated. When selecting options for your AT&T Door Phone Controller,
e.g., to change the door-unlock security code, the AT&T Door
Phone Controller unit must be DIP switch selected to Option
Selection mode. For this reason you may want to install the AT&T Door Phone Controller unit in a secure area which has access only by authorized personnel. If you are installing the
unit in a business environment (currently have PBX/EKTS), you
may wish to install the unit along with the telephone equipment.
(See Figure 2-2 for a typical installation diagram.)
Installation Procedures 2-9
Page 26
AT&T DOOR PHONE CONTROLLER (Secure Location)
MODULAR PHONE
22-24 GAUGE WIRE
CABLE
AUX. ALERT DEVICE
TELEPHONE
EXTENSION
22-24 GAUGE WIRE
DOOR AJAR
SWITCH
EXISTING
DOOR SPEAKER
PHONE
LINES
W/ PUSH BUTTON
SHIELDED TWISTED PAIR SPEAKER WIRES
TELEPHONE EQUIP.
22-24 GAUGE
ATTENDENT
POSITION
ELECTRIC
WIRE
DOOR STRIKE PLATE DEVICE
Figure 2-2. Typical AT&T Door Phone Controller Installation
2-10 Installation Procedures
Page 27
Installation
Mounting Instructions
The AT&T Door Phone Controller can be placed on a flat table or shelf, or mounted to a wall.
Wall Mount Instructions
When moving AT&T Door Phone Controller or adding/ removing cables from back
panel, unplug transformer from
120V outlet.
Also unplug the terminal strip and modular phone connectors on the back panel.
The AT&T Door Phone Controller is shipped with a keyhole mounting template and mounting screws. Follow the steps below to mount the Door Phone Controller to a wall.
1.
Place template (tear-out page at end of manual) over
desired wall mounting location and mark screw positions.
2. Use a Philips screwdriver to screw each of the two screws into the marked screw positions.
IMPORTANT: Do not drive screws all the way into
wall; adequate space (5/16'') must be left to position the AT&T Door Phone Controller bottom panel
keyholes over screw heads.
3. Mount the AT&T Door Phone Controller over the protrud­ing screw heads and seat unit firmly to the wall. See Figure 2-3.
WARNING: RISK OF ELECTRICAL SHOCK —
EQUIPMENT MUST BE PROPERLY GROUNDED.
Your AT&T equipment requires a properly grounded three-prong power receptacle for safe operation. Have the receptacle checked by a qualified electrician before connecting this equipment. Do not cut or remove the third (ground) prong from the power transformer. Do
not use two-prong extension cords or adapters to defeat the safety features of this equipment. If you have a two-prong receptacle, it must be replaced with a three-prong receptacle, installed by a qualified electrician.
Installation Procedures 2-11
Page 28
4. When the AT&T Door Phone Controller is securely mounted to the wall, then all cables and wires can be
connected to the terminal strip and then plugged into the back panel.
DOOR PHONE CONTROLLER BACK PANEL
KEYHOLE MOUNTING SLOTS
5/16'' TYPICAL
8.1''
MOUNTING SCREWS
Figure 2-3. Mounting AT&T Door Phone Controller to
Wall
2-12 Installation Procedures
Page 29
Connecting Door Speaker, Door Button, and Door
Ajar Switch to the AT&T Door Phone Controller
Use the diagram in Figure 2-4 and follow the steps below:
Polarity of wires is not important.
Total wire length should not
exceed 1500 feet.
Door Ajar switch should be closed when door is closed. If a door ajar switch will not be used, you must leave a jumper installed across the two “Door Ajar Switch” terminals.
1.
2.
3.
Run shielded twisted pair wires (22–24AWG) from the “Speaker” terminals on the rear panel of the AT&T Door Phone Controller (13 & 14) to the installed Door Speaker (1 & 2). Connect the shield to the “Shield” ter­minal on the controller (12).
Run 2 wires (22–24AWG) from the “Door Bell Button” terminals (10 & 11) to the door bell push button on the installed door speaker/push button assembly (3 & 4).
Run 2 wires (22-24AWG) from the optional “Door Ajar Switch” terminals (8 & 9) to the installed door ajar switch.
Remote Door Open Switch (optional)
A remote door open switch (normally-open contact) provides additional means for opening an electric door opening device. To connect wires for a remote door open switch use the diagram in Figure 2-5 and follow the steps below.
1. Install the remote door open button in desired location using manufacturer’s installation instructions.
2. Run 2 wires (22–24AWG) from the installed (normally­open contact) remote door open switch to the “Remote
Door Open” terminals (6 & 7) on the AT&T Door Phone
Controller back panel (polarity of wires is not important).
Installation Procedures 2-13
Page 30
AT&T DOOR PHONE CONTROLLER BACK PANEL
AT&T DOOR SPEAKER AND DOOR BELL
BUTTON
SHIELDED, TWISTED PAIR, 24 AWG.
APPROX. 1500 FT. MAXIMUM LENGTH
JUMPER THE TWO DOOR AJAR SWITCH TERMINALS
IF DOOR AJAR DEVICE IS NOT USED
DOOR AJAR SWITCH
NOTE: MAGNETIC SWITCH IS CLOSED WHEN DOOR IS CLOSED
Figure 2-4. Connections for AT&T Door Phone Speaker, Door Button and Door
Ajar Devices
2-14 Installation Procedures
Page 31
AT&T DOOR PHONE CONTROLLER BACK PANEL
MOMENTARY PUSH BUTTON NORMALLY OPEN
Figure 2-5. Connections for Remote Door Open Switch (optional)
Electric Door Strike Plate Device (optional)
An electric door strike plate is used to automatically open a closed or locked door. A low-voltage device (24V or less) is
If your Electric Door Strike Plate
recommended. The AT&T Door Phone Controller can provide
has more than a 1 Amp current
an open or closed contact when requested to interface to and
draw, then an external relay
to operate your electric door strike plate device. Once an
arrangement is required.
electric door strike plate has been installed, it can be controlled by the AT&T Door Phone Controller unit, either from entering the appropriate digits from a touch tone phone or from the
Remote Open switch (push button).
Follow the door strike
steps below and refer to Figure 2-6 for wiring the
plate device to the AT&T Door Phone Controller.
Installation Procedures 2-15
Page 32
Do not include strike plate wires
within the same cable as others wires connecting to the AT&T
Door Phone Controller.
1.2.Have the electric door strike pIate device installed as in­structed by the manufacturers installation manual. Check electric installation codes and local ordinances
for exact wiring requirements in your area.
Normally Open (N.O.), Normally Closed (N.C.), and Common (C.) relay contacts are accessible at the Door Phone Controller terminal block. Wire these to the door
strike plate device and its power source as instructed by your manufacturer’s installation manual. If no instruc­tions exist, wire the above relay contacts to the existing door open button (see #3 below).
AT&T DOOR PHONE
CONTROLLER BACK PANEL
ELECTRIC DOOR STRIKE PLATE DEVICE
WITH POWER
SOURCE
Figure 2-6. Connections for Electric Door Strike Plate (optional)
2-16 Installation Procedures
Page 33
NOTE: One or the other will
apply, not both.
3. Verify all connections when connecting the door strike contacts on the AT&T Door Phone Controller to existing door open buttons. Make sure of the following:
Auxiliary Alert Device
The NO and C contacts are connected in parallel to a normally-open button.
The NC and C contacts are connected in series to a normally-closed button.
(optional)
In most configurations, the Door Phone Controller will cause a
telephone to ring when the doorbell button is pushed. An aux-
iliary alert device (chime, bell, horn, tone generator, etc.) can
also be used as an alert to notify the person inside the building
that the doorbell button has been pushed (Auxiliary Alert
If the Auxiliary Alert Device has
Mode). A low-voltage device (24V or less) is recommended.
more than a 1 Amp draw, then
Follow the steps below (refer to Figure 2-7) for wiring auxiliary
an external relay arrangement
will be required.
alert device (door bell/chime) to the Door Phone Controller:
1.
Install the auxiliary alert device (door bell/chime) as in-
structed by the manufacturer’s installation manual.
See Appendix E for specific
2. The Normally Open (N.O.) and Common (C.) relay con-
auxiliary alert device installation
tact, located on the Door Phone Controller back panel
information.
(see Figure 2-7), are accessible at the Door Phone Con-
troller terminal block. Wire these to the auxiliary alert device and it’s power source as instructed by the
manufacturer’s installation manual.
Connecting Power
When the Door Phone Controller has been mounted to a wall or placed on a shelf and all cables and wires have been connected to the back panel, plug the transformer into a 120 VAC outlet. See Figure 2-8.
Installation Procedures 2-17
Page 34
AT&T DOOR PHONE CONTROLLER BACK PANEL
DOOR BELL/CHIME (AUXILIARY ALERT DEVICE) WITH POWER
SOURCE
Figure 2-7. Connections for Auxiliary Alert Device (optional)
2-18 Installation Procedures
Page 35
Figure 2-8. Plug the AT&T Door Phone Controller Power
Cord and Transformer to 120 VAC Outlet
Installation Procedures 2-19
Page 36
Operation and Controls Information
Door Ajar Function
Default Condition —After the door has been opened by the four digit code or the remote push button, the Door Phone Controller will wait for the Door Ajar Call-back time-out to elapse. At this point if the door is still open, the Door Phone Controller will call back the phone/chime for the duration of the
ring/chime duration and then repeat after the Door Ajar Call-back time-out has elapsed again. If the phone is answered during that time, a Door Ajar Tone will be heard. The Door Ajar Tone will cease when any DTMF Digit is pressed, or the user speaks or hangs-up.
Alternate Condition —If the door is ever opened and the Door Ajar Call-back time-out has elapsed, the Door Phone Controller will call back the phone/chime for the duration of the ring/chime duration and then repeat after the Door Ajar Call-back time-out has elapsed again. If the phone is answered during that time, a Door Ajar Tone will be heard. The Door Ajar Tone will cease when any DTMF digit is pressed, or the user speaks or hangs-up.
Speaker Volume Control
You can adjust the volume level of the door speaker by adjusting the Speaker Volume Control on the Door Phone Controller front panel (see Figure 1-1).
Talk Back Volume Control
You can adjust the volume level from the door speaker to an inside telephone extension by adjusting the Talk Back Volume Control (see Figure 1-1).
2-20 Installation Procedures
Page 37
LED
When the AT&T Door Phone Controller is powered on and
functioning normally, the LED (Figure 1-1) should continually
blink 2.5 times a second. If there is a malfunction the LED will
blink faster than 4 times a second (see Troubleshooting section) or go out completely. If the LED is not lit, check power to unit first before calling for repair.
Installation Procedures 2-21
Page 38
Connecting the AT&T Door Phone Controller to
Your Telephone Equipment
Use the flow chart in Figure 2-9 to assist in configuring the AT&T Door Phone Controller to your residential or business-type telephone equipment. Answer each appropriate question in the flow chart and refer to the section specified within this manual. Then proceed with the necessary installation and option selection requirements. NOTE: If you
are installing the AT&T Door Phone Controller into a typical Home/Residential environment (no PBX) refer to Section 3 now.
REFER TO SECTION 3
NO
Do
you have a
Business
Telephone
System
?
YES
YES
Spare
Trunk Port
Available*
?
YES
NO
Spare
Station Port
Available*
?
NO
*You must refer to your telephone system owner manual for description of this port.
RESIDENTIAL INSTALLATION
REFER TO
SECTION 4
PBX WITH DEDICATED
TRUNK PORT
REFER TO SECTION 5
PBX WITH STATION PORT
REFER TO
SECTION 6 PBX WITHOUT DEDICATED TRUNK OR STATION PORT
Figure 2-9. Configuration of Telephone Equipment Flow Chart
2-22 Installation Procedures
Page 39
Installation for Home/Residential
(Trunk Saver Mode - Loop Start)
3
Installation
— Home/Residential 3-1
Page 40
Overview
You may also use the AT&T
Door Phone Controller with a
dedicated phone.
This section provides installation and operation information for applications such as residences or small businesses which do
not have a telephone system.
When your AT&T Door Phone Controller is installed with standard telephone equipment (no PBX), the unit may operate in Shared Line Mode which permits a single telephone set to be shared between the AT&T Door Phone Controller and an outside line (to a Central Office). Thus, the standard telephone equipment can be used for normal call operations as well as servicing the door.
DIP Switch Selections
To customize the AT&T Door Phone Controller to your specific
installation and option requirements, you must properly set the 8 position DIP switch located on the AT&T Door Phone Controller front panel (see Figure 1-1).
CAUTION: Do not connect to the modular jacks on
the AT&T Door Phone Controller until after the DIP switches have been properly set.
Complete information about the
When using the Door Phone Controller with a small business or
DIP switch settings can be
residential telephone equipment (no PBX installed), the DIP
found in Appendix A.
switches must be set as shown in Figure 3-1 (all OFF).
3-2 Installation —
Home/Residential
Page 41
LEGEND
1 2 3 4 5 6 7 8
ON
Off On
NOTE: The Forced Disconnect
I
Timeout option does not apply
I
— —
when DIP switch position 8 is ON.
ON for Option Selection Mode Only
Figure 3-1 Home/Residential DIP Switch Settings
.
Installation
When moving the Door Phone
Connect the Door Phone Controller using the information in
Controller or adding or removing
Section 2. Refer to Figure 3-2.
cables from the back panel, unplug the transformer from 120V outlet. Also unplug the terminal strip and modular phone connectors on the back panel.
Installation — Home/Residential 3-3
Page 42
AT&T DOOR PHONE CONTROLLER
BACK PANEL
OPTIONAL
TO C.O.
TO DOORBELL BUTTON
TO DOOR SPEAKER
TO DOOR AJAR SWITCH
TO REMOTE DOOR OPEN SWITCH
TO DOOR STRIKE PLATE DEVICE
TO AUXILIARY ALERT DEVICE (DOOR BELL/CHIME)
(Outside Line)
TO TELEPHONES
Figure 3-2. Connecting AT&T Door Phone Controller to Standard Telephone
Equipment
3-4 Installation — Home/Residential
Page 43
Option Selection
The final step of the installation procedure is selecting options for your AT&T Door Phone Controller. The selection of these
Refer to Appendix B for a detailed explanation of each of
options must be done while in the Option Selection Mode. This
these options.
mode lets you control such things as:
Delay Before Door Ajar Call-Back
Ring/Chime Cadence
Ring/Chime Duration Door Unlock Code Door Unlock Duration Enable Door Code Door Ajar Mode Forced Disconnect
Time-Out
Reset Options to Factory Defaults
Any or all options may be
reselected in any order.
Follow the steps below to select options for the Door Phone Controller.
1.
Select Option Selection Mode by setting position 8
of the Door Phone Controller DIP switch to the ON
position (see Figure 1-1).
2. Once the DIP switch has been set, you must make con­nection to the door speaker by “hook-flashing” the phone (within 5 seconds) and entering “##3” on the
telephone keypad (option selection mode is active as soon as you hear a distinctive dial tone).
3. Use Table 3-1 to make each option selection.
Installation — Home/Residential 3-5
Page 44
Table 3-1. AT&T Door Phone Controller Option Selection Information
Mode Option/
Listen
Listen
Options
Verify
Press
Press
For
Default
Delay Before
To Select Option
00
Single 000 to 255 for 0 to 255 Double
30 sec.
Door Ajar
Beep seconds of delay after strike Beep
Call-back
To Verify
01
plate release stops until AT&T Door Phone Controller calls back to indicate that door is ajar
Ring/Chime
To Select Option 10
Single 24 (for 2 sec. on 4 sec. off
Double
2 sec./
Cadence
Beep cadence)
or
Beep 4 sec.
To Verify
11
15 (for 1 sec. on 5 sec. off cadence)
Ring/Chime To Select Option 20
Single 00 to 99 (0 to 99 second(s)
Double
30 sec.
Duration
Beep
ring/chime)
Beep
To Verify
21
Door Unlock
To Select Option 30
Single 4 digits (first digit must be
Double 6736
Code
Beep 0,3,4,5,6,7 or 8
Beep
“OPEN”
To Verify
31
remaining digits can be set from 0 to 9)
Door Unlock
To Select Option 40
Single 00 to 99 (door lock active
Double 4 sec.
Duration
Beep time in sec.)
Beep
To Verify
41
Enable Door
To Select Option 50
Single
1
Enable door code Double
1
Code
Beep 0 Disable door code
Beep
(Enabled)
To Verify
51
Door Ajar To Select Option 50
Single 2 For callback after strike
Double 2
Mode
Beep
plate release only
Beep
To Verify
51
3 For callback anytime
door is opened
Forced
To Select Option 60
Single 010 to 255 (unit disconnects
Double 120 sec.
Disconnect
Beep
in 10 to 255 sec.)
Beep
Time-Out
To Verify
61
Reset Options
To Select Option 70
Single ## (to restore factory default
Double
N/A
to Factory
Beep
conditions)
Beep
Defaults
To Verify
71
NOTE: The Door Ajar Delay (Option Selection) will begin when the call to the door speaker is disconnected.
.
3-6 Installation —
Home/Residential
Page 45
The Forced Disconnect
4. To exit option selection mode, press “##3” on the
Time-out option does not apply
telephone keypad (you will hear 2 beeps). Hang up the
when setting options (unless 2
minutes elapse without a
phone.
Touch-Tone selection)
5. Set position 8 of the AT&T Door
switch back to the OFF position.
Phone Controller DIP
Operation –
Basic Door Answer Function
Visitor Presses Door Speaker Button
When a visitor presses the door speaker push button, the AT&T Door Phone Controller will signal the telephone
equipment inside your home or building to ring, and activate a door-bell/chime device (optional). Any additional presses on the door speaker push button will be ignored until the option selected ring/chime duration has expired (with the exception
that a confirmation tone will still be sent to the speaker when the door button is pressed).
Answering a Call from the Door Speaker
The person inside the building can simply answer the ringing phone and establish two-way communications with the door speaker. To open the door, the person inside the building either enters the Door Code on the telephone’s keypad or presses
the customer provided door-unlock push button. Either of these
actions will activate the customer provided electric door strike plate device.
Installation —
Home/Residential 3-7
Page 46
As an alternative response when the telephone or door bell/chime is heard, the person inside the building can press
the door-unlock push button, which will stop the ringing and will
open the door. This allows the door to be unlatched without the
use of a phone.
Calling the Door Speaker from Inside the Building
To initiate a call to the door, the person within the building simply takes the telephone off-hook and hook-flashes the telephone within the first 4 seconds. At this point, there will be direct two-way communication from within the building to the door speaker.
Telephone Line In Use When Visitor Presses Door Speaker Button
Once the push button is
pressed, you can “Hook Flash”
to the door speaker and then
back to the original call only
once, unless the push button is
pressed again.
If you forget to hook-flash back to the original call, the AT&T Door Phone Controller will call
you back.
If a visitor presses the door speaker button while an existing
call is already taking place on the C.O. line, the AT&T Door
Phone Controller will generate a “door alert” signal to indicate a visitor needs attention at the entrance. The person inside the building can hook-flash the phone and be in direct two-way communication to the door speaker. Then normal AT&T Door Phone Controller functions can take place. When door phone
functions have been completed, i.e., door has been remotely
opened, hook-flashing the phone again within the forced disconnect timeout (or pressing 9) will return the line back to
the original call. This feature operates much like a call-waiting function.
3-8 Installation — Home/Residential
Page 47
Telephone Line In Use With Door When Incoming Call Arrives
If there is a call in progress between the door speaker and a person inside the building and a C.O. call comes in, the person inside the building (not the door speaker) will hear a call
waiting tone. The person inside the building can hook-flash the phone (or dial 9) and communicate with the incoming caller.
When the call is complete, the person inside the building hangs
up the phone or to speak with the person at the door speaker
again, the person inside the building must hook-flash the phone
(within 4 seconds after picking up the receiver).
Installation —
Home/Residential 3-9
Page 48
Installation for Telephone System With
Available Dedicated Trunk Port
4
Installation - Dedicated Trunk Port 4-1
Page 49
Overview
This section provides installation and operation information for installations with a telephone system that has an available Dedicated Trunk port.
DIP Switch Selections
Complete information about the To customize the AT&T Door Phone Controller to your specific
DIP switch settings can be
installation and option requirements, you must properly set the
found in Appendix A.
8-position DIP switch located on the AT&T Door Phone Controller front Panel (see Figure 4-1).
CAUTION: Do not connect to the modular jacks on the
AT&T Door Phone Controller until after the DIP switches have been properly set.
Use the Flow Chart in Figure
When using the AT&T Door Phone Controller with a telephone
4-1 to properly set the DIP
system which has an available dedicated trunk, set the DIP
switch.
switch as shown in Figure 4-1.
Prior to setting this DIP switch,
you must know if the dedicated trunk is Loop Start or Ground
Start; this information can be obtained from your local
telephone company.
4-2 Installation - Dedicated Trunk Port
Page 50
1 2 3 4 5 6 7 8
LEGEND
ON
Off On
LOOP START
. . . The C.O. (Trunk Saver Mode)
Immediately
after cut-thru
(Dialing Trunk) to AT&T
Door Phone Controller,
what do you want to
be connected
to...?
.
. . The DOOR
(Port Saver Mode)
1 2 3 4 5 6 7 8
ON
LOOP START
ON for Option Selection Mode Only
Figure 4-1. DIP Switch Setting for PBX with Dedicated Trunk Port
Installation
When moving the AT&T Door Phone Controller or adding or removing cables from the back
panel, unplug transformer from 120V outlet. Also unplug the
To customize the AT&T Door Phone Controller use the information supplied in Section 2 and the diagram in Figure 4-2a. For ground start installations, also see Figure 4-2b. phone connectors on the back panel.
terminal strip and modular
cords.
Install the AT&T Door Phone Controller using the information
supplied in Section 2 and the diagram in Figure 4-2a. For
Complete information regarding
ground start installations, also see Figure 4-2b.
each DIP switch position can be found in Appendix A.
Installation - Dedicated Trunk Port 4-3
Page 51
AT&T DOOR PHONE CONTROLLER BACK PANEL
TERMINAL BLOCK “HARD
WIRE” CONNECTOR
NOT USED
TO DOOR SPEAKER
TO DOOR BELL BUTTON
TO DOOR AJAR SWITCH
TRUNK PORT
STATION PORT
TO C.O.
TRUNK PORT
NOTE: For Ground Start installations see Figure 4-2b.
TO REMOTE DOOR OPEN SWITCH
OPTIONAL
TO DOOR STRIKE PLATE DEVICE
TO AUXILIARY ALERT DEVICE (DOOR BELL/CHIME)
TELEPHONE SYSTEM
TO C.O. TRUNK PORT
STATION PORT
Figure 4-2a. Connecting Door Phone Controller to Standard Telephone Equipment
4-4 Installation - Dedicated Trunk Port
Page 52
TO AT&T DOOR PHONE CONTROLLER J1 CONNECTORS
TO “SHIELD” TERMINAL (12) ON AT&T
DOOR PHO
NE CONTROLLER
TELEPHONE SYSTEM GROUND TERMINAL
TRUNK PORT STATION
PORT
TRUNK PORT
TO C.O.
TRUNK PORT
STATION
PORT
NOTE: For Ground Start installations: Connect the green wire to Tip and the red wire to Ring.
TELEPHONE SYSTEM
Figure 4-2b. Ground Start Installations
Installation - Dedicated Trunk Port 4-5
Page 53
Option Selection
Refer to Appendix B for a
The final step of the installation procedure is selecting options
detailed explanation of each of
for your AT&T Door Phone Controller. The selection of these
these options.
options must be done while in the Option Selection Mode. This mode lets you control such things as:
Delay Before Door Ajar Call-Back Ring/Chime Cadence
Ring/Chime Duration Door Unlock Code Door Unlock Duration Enable Door Code Door Ajar Mode
Forced Disconnect Time-Out
Reset Options to Factory Defaults
4-6 Installation - Dedicated Trunk Port
Page 54
1.
2.
Any or all options may be
3.
reselected in any order, The Forced Disconnect
4.
Time-out option does not apply when setting options (unless 2
minutes elapse without a
Touch-Tone selection).
5.
Follow the steps below to select options for your AT&T Door Phone Controller.
CAUTION: Never connect an AT&T DOOR PHONE
CONTROLLER with the DIP Switches optioned for TRUNK access to a STATION LINE! Doing so may cause damage to the STATION LINE and/or the AT&T DOOR PHONE CONTROLLER!
Select Option Selection Mode by setting position 8 of the AT&T Door Phone Controller DIP switch to the ON position (see Figure 1-1).
Once the DIP switch has been set, you must make con­nection to the door speaker by accessing the trunk connected to the AT&T Door Phone Controller. At this point you must enter “##3” on the telephone keypad (op­tion selection mode is active as soon as you hear a distinctive dial tone).
Use Table 4-1 to make each option selection. To exit option selection mode, press “##3” on the
telephone keypad, you will
phone. Set position 8 of the AT&T
switch (Figure 1-1) back to
hear 2 beeps. Hang up the
Door Phone Controller DIP the OFF position.
Installation - Dedicated Trunk Port 4-7
Page 55
Operation –
Basic Door Answer Function
Table 4-1. AT&T Door Phone Controller Option Selection Information
Mode Option/
Listen
Listen
Options
Verify
Press
For
Press
For
Default
Delay Before To Select Option
00
Single 000 to 255 for 0 to 255
Double 30 sec.
Door Ajar
Beep seconds of delay after strike
Beep
Call-back
To Verify
01
plate release stops until AT&T Door Phone Controller calls back to indicate that door is ajar
Ring/Chime To Select Option
10
Single 24 (for 2 sec. on 4 sec. off
Double
2 sec./
Cadence
Beep cadence)
or
Beep 4 sec.
To Verify
11
15 (for 1 sec. on 5 sec. off cadence)
Ring/Chime To Select Option
20
Single 00 to 99 (0 to 99 second(s)
Double 30 sec.
Duration
Beep
ring/chime)
Beep
To Verify
21
Door Unlock To Select Option
30
Single 4 digits (first digit must be
Double 6736
Code
Beep 0,3,4,5,6,7 or 8
Beep “OPEN”
To Verify
31 remaining digits can be set
from 0 to 9)
Door Unlock To Select Option
40
Single
00 to 99 (door lock active
Double
4 sec.
Duration
Beep time in sec.)
Beep
To Verify
41
Enable Door To Select Option
50
Single 1
Enable door code Double 1
Code
Beep 0 Disable door code
Beep
(Enabled)
To Verify
51
Door Ajar To Select Option
50
Single
2
For callback after strike
Double
2
Mode
Beep
plate release only
Beep
To Verify
51
3
For callback anytime door is opened
Forced To Select Option
60
Single
010 to 255 (unit disconnects
Double 120 sec.
Disconnect
Beep in 10 to 255 sec.)
Beep
Time-Out
To Verify
61
Reset Options To Select Option
70
Single ## (to restore factory default
Double
N/A
to Factory
Beep
conditions)
Beep
Defaults
To Verify
71
NOTE: The Door Ajar Delay (Option Selection) will begin when the call to the door speaker is disconnected.
4-8 Installation - Dedicated Trunk Port
Page 56
Visitor Presses Door Speaker Button
When a visitor presses the door speaker push button, the AT&T Door Phone Controller will signal the telephone equipment inside your building to ring and activate a door-bell/chime (optional). Any additional presses on the door speaker push button will be ignored (with the exception that a confirmation tone will still be sent to the speaker when the door button is pressed).
Answering a Call From the Door Speaker
When a person inside the building hears the telephone ring and/or the door bell/chime sound, he can simply respond by answering the ringing phone. At this point, the AT&T Door
Phone Controller will establish two-way communication with the door speaker. To open the door, the person inside the building
either enters the Door Code on the telephone’s keypad or
presses the door-unlock push button. Either of these actions will activate the customer provided electric door strike plate device.
As an alternative response to hearing the telephone or door bell/chime, the person inside the building can press the door-unlock push button which will stop the ringing and will open the door. This allows the door to be unlatched without the use of a phone.
Calling the Door Speaker
To initiate a call to the Door Speaker, the person inside the building simply takes the telephone off-hook and accesses the
trunk connected to the AT&T Door Phone Controller.
Installation - Dedicated Trunk Port 4-9
Page 57
Installation for PBX Equipment With Available Station Port
5
Installation - Dedicated Station Port 5-1
Page 58
Overview
This section provides installation and operation information for
installations which use on-premise telephone system that has
an available Dedicated Analog Station Port.
DIP Switch Selections
Complete information about the
To customize the AT&T Door Phone Controller to your specific
DIP switch settings can be
installation and option requirements, you must properly set the
found in Appendix A.
8-position DIP switch located on the AT&T Door Phone Controller front panel (see Figure 5-1).
CAUTION: Do NOT connect to the modular jacks on
the AT&T Door Phone Controller until after the DIP switches have been properly set.
Use the flow chart in Figure 5-1
When using the AT&T Door Phone Controller with a telephone
to properly set the DIP switch.
system which has an available dedicated station port, set the DIP switch as shown in Figure 5-1. Prior to setting this DIP switch, you must know if the telephone system is configured for
auxiliary alert mode or ringdown mode (see page 1-5 for
explanation of ringdown and auxiliary modes).
5-2 Installation - Dedicated Station Port
Page 59
LEGEND
AUX. ALERT
1 2 3 4 5 6 7 8
ON
Off
MODE
On
NO
Will you
configure your
telephone system
for Ringdown
?
YES
1 2 3 4 5 6 7 8
ON
RINGDOWN MODE
ON for Option Selection Mode Only
Figure 5-1 DIP Switch Configuration for Telephone System with Dedicated
.
Station Access, Station Mode
Installation
When moving the AT&T Door
To customize the AT&T Door Phone Controller for this type of
Phone Controller or adding or
installation, you must properly configure the 8-position DIP
removing cables from the back
switch located on the Door Phone Controller front panel (see
panel, unplug transformer from
120V outlet. Also unplug the
Figure 1-1). Use the Flow Chart in Figure 5-1 to properly set
terminal strip and modular
the DIP switch.
phone panel.
connectors on the back
Installation - Dedicated Station Port 5-3
Page 60
Install the AT&T Door Phone Controller using the information in
Section 2. Refer to Figure 5-2.
AT&T DOOR PHONE CONTROLLER BACK PANEL
NOT USED
TERMINAL BLOCK “HARD
WIRE” CONNECTOR
TO DOOR SPEAKER
TO DOOR BELL BUTTON
TO DOOR AJAR SWITCH
TO REMOTE DOOR OPEN SWITCH
TO DOOR STRIKE PLATE DEVICE
TO AUXILIARY ALERT DEVICE (DOOR BELL/CHIME)
OPTIONAL
TELEPHONE SYSTEM
ANALOG
STATION PORT
TO C.O.
TRUNK PORT STATION
PORT
Figure 5-2. Connecting the AT&T Door Phone Controller to a Telephone System
with Dedicated Analog Station Port
5-4 Installation - Dedicated Station Port
Page 61
Option Selection
The final step of the installation procedure is selecting options
for your AT&T Door Phone Controller. The selection of these
Refer to Appendix B for a detailed explanation of each of
options must be done
these options.
mode lets you control
Delay before Door
while in the Option Selection Mode. This
such things as:
Ajar Call-Back Ring/Chime Cadence Ring/Chime Duration Door Unlock Code Door Unlock Duration Enable Door Code Door Ajar Mode Forced Disconnect Time-Out Reset Options to Factory Defaults Phone Number Storage Memory 1 Phone Number Storage Memory 2
Installation - Dedicated Station Port 5-5
Page 62
Any or all options may be reselected in any order.
The Forced Disconnect Time-out option does not apply when setting options (unless 2 minutes elapse without a Touch-Tone selection).
Follow the steps below to select options for the AT&T Door Phone Controller.
CAUTION: Never connect an AT&T DOOR PHONE
CONTROLLER with the DIP Switches optioned for TRUNK
access to a STATION LINE! Doing so may cause damage
to the STATION LINE and/or the AT&T DOOR PHONE
CONTROLLER!
1.
Select Option Selection Mode by setting position 8
of the AT&T Door Phone Controller DIP switch (see
Figure 1-1) to the ON position.
2. Once the DIP switch has been set, you must make con­nection to the door speaker by calling the extension number assigned to the Door Phone Station Port. At
this point you must enter “##3” on the telephone
keypad (option selection mode is active as soon as you hear a dial tone).
3. Use Table 5-1 to make each option selection.
4. To exit option selection mode, press “##3” on the
telephone keypad. You will hear 2 beeps. Hang up the
phone.
5. Set position 8 of the AT&T Door Phone Controller DIP switch back to the OFF position.
5-6 Installation - Dedicated Station Port
Page 63
Table 5-1. AT&T Door Phone Controller Option Selection Information
Mode Option/ Listen
Options
Listen
Verify
Press
For
Press
For
Default
Delay Before Door
To Select Option
00
Single 000 to 255 for 0 to 255 seconds Double
30 sec.
Ajar Call-back
Beep of delay after strike plate
Beep
To Verify
01
release stops until AT&T Door Phone Controller calls back to indicate that door is ajar
Ring/Chime
To Select Option
10
Single 24 (for 2 sec. on 4 sec. off Double
2 sec./
Cadence
Beep
cadence)
or
Beep
4 sec.
To Verify 11
15 (for 1 sec. on 5 sec. off
cadence)
Ring/Chime
To Select Option 20
Single 00 to 99 (0 to 99 second(s) Double
30 sec.
Duration
Beep
ring/chime)
Beep
To Verify
21
Door Unlock Code
To Select Option 30
Single 4 digits (first digit must be Double
6736
Beep
0,3,4,5,6,7 or 8;
Beep
“OPEN”
To Verify
31
remaining digits can be set from 0 to 9)
Door Unlock
To Select Option 40
Single 00 to 99 (door lock active time Double
4 sec.
Duration
Beep
in sec.)
Beep
To Verify 41
Enable Door Code
To Select Option 50
Single 1 Enable door code
Double
1
Beep 0 Disable door code
To Verify
Beep (Enabled)
51
Door Ajar Mode
To Select Option 50
Single 2 For callback after strike
Double
2
Beep plate release only
Beep
To Verify
51
3 For callback anytime
door is opened
Forced Disconnect
To Select Option 60
Single 10 to 255 (unit disconnects in
Double
120 sec.
Time-Out
Beep
10 to 255 sec.)
Beep
To Verify
61
Reset Options to
To Select Option 70
Single ## (to restore factory default
Double
N/A
Factory Defaults
Beep conditions)
Beep
To Verify
71
Phone Number
To Select Option
80
Single 0 to 20 numerical digits and
Double
#
Storage Memory 1
Beep
❊ ( ❊ = 2 second pause) #
Beep
To Verify
81
terminates entry
Phone Number
To Select Option 90
Single 0 to 20 numerical digits and
Double
#
Storage Memory 2
Beep
❊ ( ❊ = 2 second pause) #
Beep
To Verify
91
terminates entry
Installation - Dedicated Station Port 5-7
Page 64
Operation
Auxiliary Alert Mode
– Basic Door Answer Function
Visitor Presses Door
When a visitor presses the door speaker push button, the Door
Speaker Button
Phone Controller will activate an auxiliary alert (door-bell/chime). Any additional presses on the door speaker
push button will be ignored (with the exception that a confirmation tone will still be sent to the speaker when button is pressed).
the door
Answering a Call Sent
When a person inside the building hears the door bell/chime
From the Door Phone
sound, he can simply respond by dialing the Door Phone
Controller station number. At this point, the AT&T Door Phone
Controller will establish two-way communications with the door speaker.
The telephone system must
To open the door, the person inside the building either enters
pass Touch Tones to the station
the Door Code on the telephone’s keypad or presses the
port connected to the AT&T
,
Door Phone Controller in order
customer provided door-unlock push button. Either of these
for the Door Code to be
actions will activate the customer provided electric door
recognized. Complete installation
instructions for adding an Auxiliary Alert option can be found in Appendix E.
Calling the Door Speaker
release. As an alternative response to hearing the door bell/chime, the
person inside the building can press the door-unlock push
button which will stop the auxiliary contacts and will open the door. This allows the door to be unlatched without the use of a
phone.
To initiate a call to the Door Speaker, the person inside the
building simply takes the telephone off-hook and dials the
station phone number of the door speaker.
Ringdown Mode – Basic Door Answer Function
Visitor Presses Door
When a visitor presses the door speaker push button, the
Speaker Button
AT&T Door Phone Controller will activate a door-bell/chime
(optional), go off-hook, and dial the pre-selected stored phone
5-8 Installation - Dedicated Station Port
Page 65
number, 1 or 2 (these can be selected by pressing ##1 or ##2 once connection to the speaker has been made). Any additional presses on the door speaker push button will be
ignored while the Door Phone Controller is off-hook.
Answering a Call Sent
When a person answers the ringing telephone, the Door Phone
From the Door Phone
Controller will establish two-way communications with the door
speaker. To open the door, the person inside the building either enters
the Door Code on the telephone’s keypad or presses the customer provided door-unlock push button.
Opening door will terminate
station mode access.
Calling the Door Speaker
Either of these actions will close the metallic contacts which
activate the customer provided electric door release.
To initiate a call to the Door Speaker, the person inside the building simply takes the telephone off-hook and dials the
station phone number of the door speaker.
Installation - Dedicated Station Port 5-9
Page 66
Installation for Telephone System Without Available Dedicated Trunk or Station Port
6
Installation - No Dedicated Trunk/Station Port 6-1
Page 67
Overview
This section provides installation and operation information for
installations which use a telephone system that does not have
Ground start trunks will NOT
an available Dedicated Trunk or Station Port. By configuring
operate properly with this
the telephone system to the instructions in this section, your
shared trunk installation. telephone system equipment will operate in Trunk/Port share
mode.
DIP Switch Selections
Complete information about the
To customize the AT&T Door Phone Controller to your specific
DIP switch settings can be
installation and option requirements, you must properly set the
found in Appendix A.
8-position DIP switch located on the AT&T Door Phone Controller front panel (see Figure 1-1). Use the flow chart in
Figure 6-1 to help configure the DIP switch for either Trunk
Saver or Port Saver Mode.
A trunk shared with the AT&T Door Phone should never be
configured in a telephone system with other trunks in a common pool or group.
6-2 Installation - No Dedicated Trunk/Station Port
Page 68
1 2 3 4 5 6 7 8
LEGEND
ON
Off On
LOOP START
.
. . The C.O.
(Trunk Saver Mode)
Immediately
after cut-thru (Dialing Trunk) to AT&T Door Phone Controller,
what do you want to
be connected
to...?
.
. . The DOOR
(Port Saver Mode)
1 2 3 4 5 6 7 8
ON
LOOP START
ON for Option Selection
Mode Only
Figure 6-1. DIP Switch Setting for PBX With Shared Trunk Port
Installation
When moving the AT& T Door Phone Controller or adding or removing cables from the back
panel, unplug transformer from
120V outlet, Also unplug the
terminal strip and modular phone connectors on the back panel.
Complete information regarding each of the DIP switch positions can be found in Appendix A.
Install the AT&T Door Phone Controller using the information in Section 2. Refer to Figure 6-2.
To customize the AT&T Door Phone Controller for this type of
installation, you must properly set the 8-position DIP switch located on the AT&T Door Phone Controller front panel (see Figure 1-1). Use the Flow Chart in Figure 6-1 to properly set
the DIP switch.
CAUTION: Do NOT connect to the modular jacks on
the AT&T Door Phone Controller until after the DIP
switches
have been
Installation
properly set.
- No Dedicated Trunk/Station Port 6-3
Page 69
AT&T DOOR PHONE CONTROLLER BACK PANEL
TO DOOR BELL BUTTON
TO C.O.
(TELEPHONE LINE)
TERMINAL BLOCK "HARD
WIRE" CONNECTOR
TO DOOR SPEAKER
TO DOOR AJAR SWITCH
TO REMOTE DOOR OPEN SWITCH
TO DOOR STRIKE PLATE DEVICE
TO AUXILIARY ALERT DEVICE (DOOR BELL/CHIME)
OPTIONAL
TELEPHONE SYSTEM
TRUNK PORT (LOOP START)
STATION
PORT
TO C.O.
TRUNK PORT
STATION
PORT
Figure 6-2. Connecting the AT&T Door Phone Controller to a Telephone System
With Shared Trunk Port
6-4 Installation - No Dedicated Trunk/Station Port
Page 70
Option Selection
The final step of the installation procedure is selecting options for your AT&T Door Phone Controller. The selection of these
Refer to Appendix B for a detailed explanation of each of
options must be done while in the Option Selection Mode. This
these options.
mode lets you control such things as:
Delay Before Door Ajar Call-Back
Ring/Chime Cadence
Ring/Chime Duration
Door Unlock Code
Door Unlock Duration
Enable Door Code
Door Ajar Mode
Forced Disconnect Time-Out
Reset Options to Factory Defaults
Installation - No Dedicated Trunk/Station Port 6-5
Page 71
Port Saver or Trunk Saver Mode Installation
Refer to the following instructions for Port Saver Mode or Trunk Saver Mode installation.
Port Saver Mode
Follow the steps below to set the AT&T Door Phone Controller
for Port Saver Mode.
1.
2.
3.
Any or all options may be
4.
reselected in any order.
The Forced Disconnect Time-out option does not apply when setting options (unless 2
5.
minutes elapse without a
Touch-Tone selection).
CAUTION: Never connect an AT&T DOOR PHONE
CONTROLLER with the DIP Switches optioned for TRUNK access to a STATION LINE! Doing so may cause damage to the STATION LINE and/or the AT&T DOOR PHONE CONTROLLER!
Select Option Selection Mode by setting position 8 of the AT&T Door Phone Controller DIP switch (see
Figure 1-1) to the ON position.
Access the trunk (allocated for the AT&T Door Phone Controller), and make connection to the door speaker by dialing “1” or “2” within 4 seconds. At this point you
must enter “##3” on the telephone keypad (Option
Selection Mode is active as soon as you hear a distinc-
tive dial tone – if you don’t hear a distinctive dial tone,
check to see if switch 8 is DOWN).
Use Table 6-1 to make each option selection.
To exit Option Selection Mode, press “##3” on the
telephone keypad. You will hear 2 beeps. Hang up
phone.
Set position 8 of the AT&T Door Phone Controller DIP
switch back to the OFF position.
6-6 Installation - No Dedicated Trunk/Station Port
Page 72
Trunk Saver Mode
Follow the steps below to set the AT&T Door Phone Controller for Trunk Saver Mode.
1.
Any or all options may be
2.
reselected in any order.
The Forced Disconnect Time-out option does not apply when setting options (unless 2
minutes elapse without a
Touch-Tone selection).
3.
4.
5.
CAUTION: Never connect an AT&T DOOR PHONE
CONTROLLER with the DIP Switches optioned for TRUNK access to a STATION LINE! Doing so may cause damage to the STATION LINE and/or the AT&T DOOR PHONE CONTROLLER!
Select Option Selection Mode by setting position 8 of the AT&T Door Phone Controller DIP switch (see Figure 1-1) to the ON position.
Access the Trunk (allocated for AT&T Door Phone Con-
troller) and make connection to the door speaker by
“Hook-Flashing” the phone. At this point you must enter “##3” on the telephone keypad (Option Selection Mode is active as soon as you hear a distinctive dial tone – if
you don’t hear a distinctive dial tone, check to see if
switch 8 is DOWN). Use Table 6-1 to make each option selection.
To exit Option Selection Mode, press “##3” on the
telephone keypad, you will hear 2 beeps. Hang up
phone. Set position 8 of the AT&T Door Phone Controller DIP
switch back to the OFF position.
Installation - No Dedicated Trunk/Station Port 6-7
Page 73
Table 6-1. AT&T Door Phone Controller Option Selection Information
Mode Option/ Listen Listen
Options
Verify
Press
For
Press
For
Default
Delay Before
To Select Option
00
Single 000 to 255 for 0 to 255 Double 30 sec.
Door Ajar
Beep
seconds of delay after strike
Beep
Call-back
To Verify 01
plate release stops until AT&T Door Phone Controller
calls back to indicate door is
ajar
Ring/Chime
To Select Option
10
Single 24 (for 2 sec. on 4 sec. off Double
2 sec./
Cadence
Beep
cadence)
or Beep
4 sec.
To Verify 11 15 (for 1 sec. on 5 sec. off
cadence)
Ring/Chime
To Select Option
20
Single 00 to 99 (0 to 99 second(s) Double 30 sec.
Duration
Beep
ring/chime)
Beep
To Verify 21
Door Unlock
To Select Option
30
Single 4 digits (first digit must be
Double 6736
Code
Beep
0,3,4,5,6,7 or 8;
Beep “OPEN”
To Verify
31
remaining digits can be set
from 0 to 9)
Door Unlock
To Select Option
40
Single 00 to 99 (door lock active
Double
4 sec.
Duration
Beep time in sec.)
Beep
To Verify
41
Enable Door
To Select Option
50
Single
1
Enable door code
Double
1
Code
Beep
0 Disable door code
Beep (Enabled)
To Verify 51
Door Ajar
To Select Option
50
Single
2
For callback after strike
Double
2
Mode
Beep
plate release only
Beep
To Verify 51
3
For callback anytime
door is opened
Forced To Select Option
60
Single 010 to 255 (unit disconnects
Double 120 sec.
Disconnect
Beep
in 10 to 255 sec.)
Beep
Time-Out
To Verify
61
Reset Options
To Select Option
70
Single ## (to restore factory default
Double
N/A
to Factory
Beep
conditions)
Beep
Defaults
To Verify
71
NOTE: The Door Ajar Delay (Option Selection) will begin when the call to the door speaker is disconnected.
6-8 Installation - No Dedicated Trunk/Station Port
Page 74
Operation
– Basic Door Answer Function
Visitor Presses Door Speaker Button
When a visitor presses the door speaker push button, the
AT&T Door Phone Controller will signal the telephone
equipment inside your building to ring, and activate an auxiliary alert (door-bell/chime) (optional). Any additional presses on the door speaker push button will be ignored (with the exception that a confirmation tone will still be sent to the speaker when the door button is pressed).
Answering a Call From the Door Speaker
When a person inside the building hears the telephone ring and/or the door bell/chime sound, he can respond by answer-
ing the ringing phone. At this point, the AT&T Door Phone Controller will establish two-way communication with the door speaker. To open the door, the person inside the building either enters the Door Code on the telephone’s keypad or presses
the customer provided door-unlock push button. Either of these actions will activate the customer provided electric door strike
plate device.
As an alternative response to hearing the telephone or door
bell/chime, the person inside the building can press the door­unlock push button which will stop the ringing and will open the
door. This allows the door to be unlatched without the use of a
phone.
Installation - No Dedicated Trunk/Station Port 6-9
Page 75
Calling the Door Speaker From Inside the Building
Your PBX must be capable of To initiate a call to the door in the Trunk Saver mode, the
relaying the hook-flash from the
person within the building simply takes the telephone off-hook,
station set to the trunk port.
accesses the trunk connected to the AT&T Door Phone
Controller, and hook-flashes the telephone within the first 5 seconds. At this point, there will be direct two-way communication from within the building to the door speaker.
To initiate a call to the door in the Port Saver mode, the person within the building simply takes the telephone off-hook, accesses the trunk connected to the AT&T Door Phone
Controller, and dials “1” within the first 4 seconds. At this point, there will be direct two-way communication from within the building to the door speaker. (Alternatively, the person may dial a “9” within the first 4 seconds after accessing the trunk in order to be immediately connected to the C.O. line.)
Telephone Line In Use When a Visitor Presses Door
Speaker Button
Once the doorbell push button is pressed, you can "Hook­Flash" to the door speaker and
then back to the original call only once, unless the push button is pressed again.
If you forget to hook-flash back
to the original call, the AT&T Door Phone Controller will call
you back.
If a visitor presses the door speaker button while an existing call is already taking place on the line, the AT&T Door Phone Controller will generate a “door alert” signal to indicate a visitor needs attention at the entrance. The person using the line can hook-flash the phone and be in direct two-way communication
to the door speaker. The other party will be placed on hold. At this point, normal AT&T Door Phone Controller functions can take place. When the door phone functions have been completed, i.e., door has been remotely opened, hook-flashing
phone again (or pressing 9) will return line to original call. This
feature operates much like a call-waiting function.
6-10 Installation - No Dedicated Trunk/Station Port
Page 76
Telephone Line In Use With Door When a Call Arrives
If there is a call in progress between the door speaker and a station user and a call (C.O.) comes in, the person inside the building (not the door speaker) will hear a call waiting tone. The station user can hook-flash the phone (or dial 9) and communicate with the incoming caller. When the call is complete, the station user hangs up the phone. To speak with
the door phone again, the station user must either hook-flash the phone (within 4 seconds of picking up the receiver) if
installed for Trunk Saver Mode or dial “1” if installed for Port Saver Mode.
Placing a Call Through the C.O. From Inside Building
To initiate a call through the C.O. in the Trunk Saver Mode, the person within the building simply takes the telephone off-hook, accesses the trunk connected to the AT&T Door Phone controller, and then dials the desired phone number. This is normal procedure for placing an outside call.
To initiate a call through the C.O. in the Port Saver Mode, the person within the building simply takes the telephone off-hook,
then accesses the trunk connected to the AT&T Door Phone
Controller. At this point the caller will hear a dial tone from the
Door Phone Controller. Dialing a “9”, or waiting 4 seconds, will switch the caller to the C.O. and the regular phone number is dialed.
Installation - No Dedicated Trunk/Station Port 6-11
Page 77
Troubleshooting and Maintenance
7
Troubleshooting and Maintenance 7-1
Page 78
Troubleshooting Procedures
Table 7-1. Troubleshooting Procedures
Trouble
Possible Cause
Possible Solution
LED “off” constantly
Check power connection. If power connection is good,
then return for repair.
LED “on” constantly
Brown-out condition or software
Unplug and plug back in.
frozen.
LED blinking more than four
Internal software error; may still
Unplug and plug back in; if
times a second work.
problem continues return for
repair.
Talkback volume, but no
Volume control turned down or
Verify setting of controls and
speaker volume
DIP switches incorrectly set for
DIP switches.
mode of operation.
Speaker volume, but no
Volume control turned down.
Verify setting.
talkback volume
No page or talkback volume
Shorted or open speaker lead
Remove short or open.
connection.
Unit disconnects after a
Check forced disconnect
Change time-out (option
certain time time-out selection.
selection).
Dial tone heard from the
DIP switches incorrect for mode
Verify Mode of operation.
speaker
of operation. Telephone system
Program telephone system for returns dial tone after Door no dial tone on this extension. Phone goes on-hook.
Cannot hear your own voice
DIP switch incorrect.
Correct.
in telephone ear piece
Plugged wires into wrong jack.
Correct.
Station mode seizes line then
Forced disconnect timeout set
Enter Option Selection Mode
disconnects before AT&T
to low.
(##3), and enter new Forced
Door Phone Controller is
Disconnect Timeout Duration.
accessed
Station line plugged into J2. Correct, move to J1.
Cannot access AT&T Door
J1 and J2 swapped.
Check connections and correct
Phone Controller in trunk if needed. saver mode
Getting door-ajar callback
Bad door ajar switch. Fix or adjust.
when door is actually closed
Open door ajar switch wiring.
Fix.
7-2 Troubleshooting and Maintenance
Page 79
Table 7-1. Troubleshooting Procedures (Continued)
Trouble
Possible Cause
Possible Solution
Getting door-ajar callback Missing jumper on terminal
Jumper pins 8 & 9 of terminal
when door ajar switch is not
block.
block.
used
Receive C.O. call waiting
Door Phone Controller optioned Verify DIP switch positions.
tone when accessing the
for dedicated mode instead of
Door Phone Controller but
Trunk Saver or Port Saver Mode.
cannot dial and/or hook-flash to connect to call
PBX does not relay the hook-
Use in dedicated mode.
flash.
Cannot open door remotely
Door Unlock option disabled
If error tone, verify Door Open
using Touch Tone door
or
Code and Door Unlock enable
unlatch function
Wrong Door Code.
option.
Check all wiring from AT&T
Disconnect wires from the
Door Phone Controller to electric
terminal block “Door Unlatch
strike plate device (see
Contacts.” Use volt/ohm meter
manufacturer’s instructions).
to check continuity between
NO and C terminals while activating Touch-Tone door unlatch function. If continuity
test fails, return AT&T Door
Phone Controller for repair.
Cannot open door remotely
Check all wiring from AT&T
Disconnect wires from the
using remote door open
Door Phone Controller to electric
terminal block “Remote Open
button
strike plate device, also check
Button” and “Door Unlatch
operation of electric strike plate
Contacts.” Use volt/ohm meter
device (see manufacturer’s
to check continuity between
instructions).
both wires from the remote open button while activating
the button. If continuity test of
button is good, button is OK. Now reconnect button wires to “Remote Button Contacts,” and check continuity of “Door Unlatch Contacts” (between NO and C) while activating remote door open button. If
continuity test fails, return
AT&T Door Phone Controller
for repair.
Troubleshooting and Maintenance 7-3
Page 80
Table 7-1. Troubleshooting Procedures (Continued)
Trouble Possible Cause
Possible Solution
Cannot open door remotely
Improper wiring to existing door
Verify all connections when
using either Remote Door strike device. May be caused
connecting the door strike
Open Button or the Door
by improper connection and use
contacts on the AT&T Door
Code
of NO (Normally-Open), NC
Phone Controller to existing
(Normally Closed), and C
door open buttons. Make sure
(Common) door latch relay
of the following:
contacts, especially when
interfacing these contacts to
1. The NO and C contacts
existing door configurations.
are connected in parallel to a normally-open button.
2. The NC and C contacts are connected in series to a normally-open button.
Selected options are not
Incorrect or inappropriate values
Use Verify mode to confirm
operating as expected
were entered.
selected options without changing the values.
Carefully consider the “consequences” of options
chosen.
Maintenance
Periodic maintenance is not required.
Units requiring repair are returned to AT&T for service.
7-4 Troubleshooting and Maintenance
Page 81
Appendix A—DIP Switch Settings
Setting
the
DIP
Switch
Positions
The AT&T Door Phone Controller’s basic operating modes are selected on the 8-position DIP switch at the front of the unit (see Figure 1-1). Positions 1 through 5 are used to set up the way the AT&T Door Phone Controller will interface with your
NOTE: All switches are OFF telephone equipment. Position 8 is used to access Option when shipped from the
Selection Mode. Positions 6 & 7 are not used. The definition of
factory.
each switch position is given below:
Switch 1
Selects between Trunk Access and Station Access. Trunk Access = OFF; Station Access = ON.
Switch 2
Selects between Dedicated Trunk or Shared Trunk. This switch only has meaning when Trunk Access is selected with Switch 1. Shared Trunk = OFF; Dedicated Trunk = ON.
Switch 3
Selects between Trunk Saver or Port Saver. This switch only
has meaning when Trunk Access is selected with Switch 1 and
Shared Trunk is selected with Switch 2. Trunk Saver= OFF;
Port Saver = ON.
Switch 4
Selects between Loop Start and Ground Start. This switch only has meaning when Trunk Access is selected with Switch 1.
Loop Start = OFF; Ground Start = ON.
Switch 5
Selects between Auxiliary Alert or Ringdown. This switch only
has meaning when Station Access is selected with Switch 1.
Auxiliary Alert = OFF; Ringdown = ON.
DIP Switch Settings A-1
Page 82
Switch 6
Not used.
Switch 7
Not used.
Switch 8
Selects between Option Selection Mode and Normal Operation. This switch acts as a Option Selection security switch. If this switch is ON, any user can activate Option Selection Mode by keying in “##3” on a touch-tone telephone set which connects directly to the AT&T Door Phone Controller. When this switch is OFF, Option Selection Mode cannot be activated. Normal Mode = OFF; Option Selection Mode = ON.
A-2 DIP Switch Settings
Page 83
Appendix B
—Option Selection Mode Definitions
The information below provides detailed information regarding each of the settable options for the AT&T Door Phone Controller.
Ring/Chime Cadence
Provides an alternate ring (on/off) cycle from how it would ring
for a normal call. For instance, you can configure the telephone
to ring for 2 seconds and then be silent for 4 seconds, or ring
for 1 second and then be silent for 5 seconds.
Ring/Chime Duration
This option provides a maximum duration of telephone ringing cycles (in seconds) before the AT&T Door Phone Controller will disconnect.
This option determines what your door unlock combination will
Door Unlock Code
be. The default is set for 6736, but for security reasons it recommended you change this to your own four-number combination.
is
Door Ajar Mode
Forced Disconnect Timeout
Door Unlock Duration
This option determines the amount of time the door unlock
function will be activated. The default is 4 seconds.
Enable Door Code
This option can be set so the door access code is disabled.
Once it is disabled, entering the door unlock code will not provide a door unlock function.
This option provides the choice of either having the Door Ajar call back any time the door is opened, or only after it has been opened via the strike plate release. Note: When the Door Ajar
switch senses that the door has been opened and closed again, the door open relay will cease being energized.
This option sets the maximum time in which two-way communications can take place between the door speaker and the telephone. Setting this option to less than 30 seconds is not advised.
Option Selection Mode Definitions B-1
Page 84
Phone Number Storage Memory 1
Reset Option
This option is useful when current option selections are
Selections to Factory
unknown. Note that this function will reset the Door Unlock
Defaults
Code to the default value, but it will not reset “Phone Number Storage Memory 1” or “Phone Number Storage Memory 2”
(see below). Defaults to dialing phone number #1.
This option is used in what is called “Ringdown Mode” to auto-dial a particular extension or outside-line phone number. The AT&T Door Phone Controller has two memory locations for
holding user stored telephone numbers. Phone numbers can be for telephones within the same building or off-premises. These memory locations are used exclusively in Ringdown Mode. Only one memory location is active at a time. To select
the active location for the phone number, a telephone
connection to the AT&T Door Phone Controller must be made (by calling the extension number of the Door Phone). Once connected dial in “##1”, this selects Memory Location 1; if you
Phone Number
Storage Memory 2
Delay Before Door Ajar Call Back
were to dial in “##2”, you
See above explanation.
would select Memory Location 2.
This option determines the length of time allowed for the door to shut after it has been opened by the strike plate release. If the door is still ajar at the end of this period, the controller will call back and an alarm tone will be heard in the receiver when the phone is answered.
B-2 Option Selection Mode Definitions
Page 85
Appendix C—Specifications
Electrical
Standards
The Door Answer Controller meets:
U.L. listing requirements
F.C.C. part 15, class B requirements
F.C.C. part 68 requirements
Electrostatic Discharge
Your AT&T Door Phone Controller complies with the ESD requirements in BELL Pub 48002.
All user accessible connectors and controls have electrostatic discharge protection.
Power Supply
The AT&T Door Phone Controller is powered by an UL listed wall mount transformer with a strain relieved cord.
It functions over an input power range of 96 VAC to 129 VAC.
Your AT&T Door Phone Controller has a green LED power
indicator.
A flashing state of 2.5 per second indicates normal power to the unit and normal microprocessor operation.
A constant ON state indicates a brown-out condition or microprocessor failure.
A constant OFF state indicates there is no power to the unit.
Page and Talk-Back
Paging output power is 2 watts (continuous) @ 3.35 Vrms (sine
Amplifier
wave). Talk-back input sensitivity: speaker leads, tip and ring output
Auxiliary Alert Relay Contact Closures rated at 1
Door Latch Contacts Relay Contact Closures rated at 2
with 600 microVrms at the level will be -17 dBm.
amp.
amps.
Specifications C-1
Page 86
Ring Generator
Your AT&T Door Phone Controller provides a ring generator signal which can ring devices that respond to either 20 Hz or 60 Hz frequencies. The ringer will automatically adapt to a 50 Hz line by ringing at 25 Hz.
A Ringer Equivalence (REN) of 2 is supported by the AT&T
Door Phone Controller.
C.O. Line Jack
Mechanical
Input has a REN of 0.5, Type B.
Front Panel
Back Panel
Dimensions and Weight
The AT&T Door Phone Controller’s control unit PCB is
mounted in a molded plastic enclosure with a metal back panel. The front panel is protected by a flip down cover. You have access to controls and connections on the front panel and back
panel.
The front panel controls and indicators consist of:
one page volume control
one talkback volume control
one 8 position DIP switch
one power indicator (green LED)
The back panel connections consist of:
one strain relieved cord approximately 6 feet in length
attached to a wall mount transformer
one RJ11 jack for the telephone/PBX interface
one RJ11 jack for Central Office interface
one connector mounted terminal strip.
Length: 10.5'', Width: 9.5'', Height: 2.5'', Weight: 5.5 Lbs.
C-2 Specifications
Page 87
Appendix D—Using the Door Phone Controller With An Answering Machine
Installation Information
This Appendix provides two methods for configuring an answering machine to the AT&T Door Phone Controller. The
first method diagrams how to connect the AT&T Door Phone
Controller with an answering machine so that only regular
telephone calls are answered by the answering machine (see
Figure A-1). The second method diagramed will allow the
answering machine to answer both regular telephone calls and
calls from the Door Speaker (see Figure A-2).
When configuring the AT&T
Door Phone Controller to
CAUTION: When using your answering machine to
answer both the door and
answer both door and telephone calls, make sure to set
telephone calls, be sure to
your answering machine to allow for a limited length in-
change your outgoing message
coming message. Do not use an answering machine that
accordingly.
cannot limit the incoming message length.
Using With an Answering Machine D-1
Page 88
AT&T DOOR PHONE CONTROLLER
TYPICAL
ANSWERING MACHINE
(SHARED TRUNK MODE)
TO J2
TO J1
TO TEL. TO TEL.
CONNECTOR
CONNECTOR
LINE JACK
SET JACK
TO PHONE C.O.
TELEPHONE OR
TELEPHONE SYSTEM TRUNK
Figure D-1. Installation Method Used For Answering Only Telephone Calls
AT&T DOOR PHONE CONTROLLER
TYPICAL
TO J2
CONNECTOR
(SHARED TRUNK MODE)
TO J1
CONNECTOR
ANSWERING MACHINE
TO TEL. TO TEL.
LINE JACK SET JACK
TO
PHONE C.O.
CAUTION: SET
ANSWERING MACHINE
FOR A LIMITED LENGTH INCOMMING MESSAGE ONLY!
TELEPHONE OR
TELEPHONE SYSTEM
TRUNK
Figure D-2 Installation Method Used For Answering Both Door and Telephone Calls
.
D-2 Using With an Answering Machine
Page 89
Appendix E—Auxiliary Alert Option
Installation Instructions
APPLICATION INFORMATION
HOW IT WORKS
INSTALLATION
The following instructions utilize the WP91683 L1 Power Supply for the AT&T Door Phone Controller external alert
feature.
The WP91683 L1 Power Supply is the interface
48VDC to operate external alert features for the
for providing AT&T Door
Phone Controller such as bells, horns, lamps, strobes, and
chimes. The WP91683 L1 Power Supply is a plug-in power supply
capable of providing 48VDC at up to 200 milliamps. The power supply operates from a 115/120 volt AC standard single or duplex receptacle.
The AT&T Door Phone, in conjunction with a telephone system,
provides a means to alert a customer that a doorbell button has been pressed. In response the customer can answer and talk
to the door from a telephone within the customers premises. The alerting device function can be provided by an external
alert device powered by the WP91683 L1 Power Supply. The AT&T Door Phone’s AUX. ALERT contact closure is used by the WP91683 L1 Power Supply to provide 48 Volts DC to activate the external alert device.
These instructions apply to the use of a four-conductor modular cord
1.
2.
only.
Locate the WP91683 L1 Power Supply as close as pos­sible to the AT&T Door Phone Controller (the nearest wall receptacle, DO NOT PLUG IN YET).
Run a standard 2-pair wire DIW or equivalent between
the AT&T Door Phone Controller and a 103A connect-
ing block. Connect jack on the 103A block to the jack
Auxiliary Alert Device Connections E-1
Page 90
A standard 4-conductor modular 3.
cord set can be used for limited distances (25 feet and under) for connections between the
WP91683 L1 Power Supply
power jack and alerter (signal)
only.
4.
5.
6.
7.
marked “Control” on the WP91683 L1 Power Supply with DW4A modular cords or equivalent (see Figure E-1).
A) Connect one end of the wire to the AT&T Door Phone
Controller as follows:
Connect the black and yellow leads to the Aux. Alert terminals of the Door Phone Controller.
B) Connect the other end of the wire to the 103A
connecting block. Connect the leads as follows: On the 110-type connector, connect Terminal 2 to the
black wire, and connect Terminal 6 to the yellow wire
(see Figure E-1).
Place alerter where desired. Run 2-pair DIW from alerter (signal) to power supply. Connect 4-conductor modular plugs to both ends of 2-pair wire DIW as fol­lows:
Position 1 - Black Wire Position 2 - Red Wire Position 3 - Green Wire Position 4 - Yellow Wire
Place one modular plug into modular jack on alerter (SIGNAL).
Place the second modular plug into the WP91683 L1
Power Supply jack marked “POWER”.
Plug WP91683 L1 Power Supply into wall receptacle. Test to see that external alert is operating by pressing
the button on the AT&T Door Phone Speaker.
E-2 Auxiliary Alert Device Connections
Page 91
AT&T DOOR
PHONE CONTROLLER
BACK PANEL
2 PAIR DIW OR EQUIVALENT 22-26 AWG.
AT&T AUXILIARY
ALERT DEVICE
48VDC
EXTERNAL
ALERT
SIGNAL
BLACK
YELLOW
DW4A CORD
(OR EQUIVALENT)
103A
CONECTOR BLOCK
CONNECTOR
JACK
1
1
2
2
3
3
4
4
5
5
6 6 7
7
8
8
DW4A CORD
POWER CONTROL
(OR EQUIVALENT)
PEC 60314
COMCODE 405712928
Figure E-1. Connections For Auxiliary Alert Device
Auxiliary Alert Device Connections E-3
Page 92
Appendix F
—FCC Regulations and Warranty
FCC Regulations Pertaining to this Equipment
FCC (PART 15)
The AT&T Door Phone Controller generates and uses radio frequency
Radio Frequency
energy and if not installed and used in strict accordance with the
Interference
manufacturer’s instructions, may cause interference to radio and
television reception.
NOTE: The AT&T Door Phone Controller has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. The AT&T Door Phone Controller
generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the AT&T Door Phone Controller does cause interference to radio or television reception, which can be determined by turning the AT&T Door Phone Controller unit off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the radio or TV receiving antenna.
Relocate the unit to increase the separation with respect to the radio or TV receiver or vice-versa.
Plug the unit into a different outlet so that it and the radio or TV receiver are on different branch circuits.
If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet, “How To Identify and Resolve Radio-TV Interference Problems,” helpful. This booklet was
prepared by the Federal Government Printing Office, Washington,
DC 20402. Stock order No. 004-000-00345-4.
FCC (PART 68)
This equipment is registered with the Federal Communications
Commission (FCC) in accordance with Part 68 of its Rules. The FCC
requires that the manufacturer provide you with the following
information:
FCC Regulations and Warranty F-1
Page 93
1. Connection and Use with Nationwide Telephone Network
The FCC requires that you connect your telephone equipment to the nationwide telephone network through a modular telephone outlet or
jack. The modular telephone outlet or jack to which the equipment
must be connected is a USOC RJ11C.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you
believe it is necessary.
The telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service.
If trouble is experienced with this equipment, please contact your
dealer for repair and(or) warranty information. If the trouble is causing harm to the telephone network, the telephone company may request
you remove the equipment from the network until the problem is
resolved.
Registered equipment may not be used on telephone company Coin
Telephone Lines. Equipment may be used with Party Lines in areas where state tariffs permit such connections and when equipment is adaptable for such use.
2. Information You May Need to Supply the Telephone Company
Upon request of your local telephone company, you are required to provide them with the following information:
A. The lines to which you will connect the telephone equipment.
B. The FCC registration number and Ringer Equivalence Number
(REN). Both numbers are listed on the equipment label. The REN is
useful to determine how many devices you may connect to your telephone line and still have them ring when your telephone line is
called. In most, but not all areas, the sum of all RENs per line should be 5 or less. You may want to contact your local telephone company. The local telephone company must also be notified upon final disconnection of the equipment from the local telephone company
lines.
F-2 FCC Regulations and Warranty
Page 94
Warranty Information
Limited Warranty and Limitation of Liability
AT&T warrants to you that the product will be free from defects in material and workmanship when title passes to you. If you notify AT&T that the product has failed to operate as warranted within one year of the date title passes to you, AT&T will, at its option, repair or replace the component or components of the product that failed to operate as warranted. Any repair or replacement components may be new or refurbished and will be provided on an exchange basis. If AT&T determines that the product cannot be replaced, AT&T will refund the purchase price to you.
If you purchased the product directly from AT&T, AT&T will perform warranty repair on your premises in accordance with
the terms and conditions of AT&T’s “Business Day” or
“Around-the-Clock” warranty plans. The details of AT&T’s
warranty plans may be obtained from AT&T. If you purchased
the product from an authorized dealer, you will be covered by
AT&T’s authorized dealer warranty plan during the warranty
period. Contact your authorized dealer for details of AT&T’s
authorized dealer warranty plan. AT&T’s obligation to repair,
replace or refund as set forth above is your exclusive remedy.
The limited warranties provided above do not cover damages, defects, malfunctions or product failures caused by:
Failure to follow AT&T’s installation, operation or maintenance instructions;
Unauthorized modification or alteration of the product or its
components;
Product abuse, misuse or the negligent under the reasonable control of AT&T;
Actions of third parties and acts of God surges (e.g., lightning).
acts of persons not
other than power
FCC Regulations and Warranty F-3
Page 95
This limited warranty applies only to the product purchased
directly from AT&T or purchased directly from an authorized
AT&T dealer. This limited warranty does not apply to products
purchased or operated outside the United States. You may be required to provide AT&T with proof of purchase
before AT&T will perform any warranty repair or provide any
warranty replacements.
EXCEPT AS SPECIFICALLY SET FORTH ABOVE, AT&T, ITS AFFILIATES, SUPPLIERS AND DEALERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AND SPECIFICALLY
DISCLAIM ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
EXCEPT FOR PERSONAL INJURY, THE LIABILITY OF AT&T,
ITS AFFILIATES, SUPPLIERS AND DEALERS FOR ANY CLAIM, LOSS, DAMAGE OR EXPENSE FROM ANY CAUSE WHATSOEVER, REGARDLESS OF THE FORM OF THE ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE,
SHALL NOT EXCEED THE LESSER OF DIRECT DAMAGES
PROVEN OR THE REPAIR OR REPLACEMENT COST OF THE SYSTEM OR THE SYSTEM’S PURCHASE PRICE. IN
NO EVENT SHALL AT&T, ITS AFFILIATES, SUPPLIERS AND
DEALERS BE LIABLE FOR INCIDENTAL, RELIANCE, CONSEQUENTIAL OR ANY OTHER INDIRECT LOSS OR
DAMAGE (INCLUDING LOST PROFITS OR REVENUES SUSTAINED OR INCURRED IN CONNECTION WITH THE SYSTEM). THIS LIMITATION OF LIABILITY SHALL SURVIVE
FAILURE OF THE EXCLUSIVE REMEDY SET FORTH IN THE
LIMITED WARRANTY ABOVE.
F-4 FCC Regulations and Warranty
Page 96
AT&T
Door Phone Controller
— Option Selection
To Select Options: (1) Set DIP switch location 8 to the ON position. (2) Dial door speaker phone number or extension. (3) Dial ##3. (4) Program any or all of the following functions, in any order:
Mode Option/
Listen
Listen
Options
Verify
Press
Press
For
For
Default
Delay Before
To Select Option
00
Single 000 to 255 for 0 to 255 Double 30 sec.
Door Ajar
Beep seconds of delay after strike
Beep
Call-back
To Verify
01
plate release stops until Door Phone Controller calls back to indicate that door is ajar
Ring/Chime To Select Option
10
Single 24 (for 2 sec. on 4 sec. off
Double
2 sec./
Cadence
Beep
cadence)
or
Beep
4 sec.
To Verify
11 15 (for 1 sec. on 5 sec. off
cadence)
Ring/Chime To Select Option 20
Single 00 to 99 (0 to 99 second(s)
Double 30 sec.
Duration
Beep
ring/chime)
Beep
To Verify 21
Door Unlock
To Select Option 30 Single 4 digits (first digit must be
Double
6736
Code
Beep 0,3,4,5,6,7 or 8;
Beep
“OPEN”
To Verify 31
remaining digits can be set
from 0 to 9)
Door Unlock
To Select Option 40
Single 00 to 99 (door lock active
Double
4 sec.
Duration
Beep
time in sec.)
Beep
To Verify
41
Enable Door To Select Option 50
Single
1
Enable door code Double
1
Code
Beep
0 Disable door code
Beep
(Enabled)
To Verify 51
Door Ajar
To Select Option
50
Single
2
For callback after strike
Double
2
Mode
Beep
plate release only Beep
To Verify
51
3
For callback anytime
door is opened
Forced To Select Option 60
Single 010 to 255 (unit disconnects Double 120 sec.
Disconnect
Beep in 10 to 255 sec.) Beep
Time-Out
To Verify
61
Reset Options To Select Option
70
Single ## (to restore factory default Double N/A
to Factory
Beep conditions)
Beep
Defaults
To Verify
71
Phone
To Select Option
80
Single 0 to 20 numerical digits and Double
#
Number
Beep ( = 2 second pause) #
Beep
Storage
To Verify 81
terminates entry
Memory 1
Phone
To Select Option 90 Single 0 to 20 numerical digits and Double
#
Number
Beep ( = 2 second pause) #
Beep
Storage
To Verify 91 terminates entry
Memory 2
After Selecting Options: (1) Press ##3. (2) Hang up after hearing a double beep confirmation. (3) Set DIP
location 8 back to the OFF position, to prevent unauthorized re-programming. (See other side for DIP Switch Settings.)
Page 97
AT&T
Door Phone Controller
DIP Switch Settings
NOTE: All switches are OFF
The Door Phone Controller’s operating modes are selected on the
when shipped from the factory.
8-position DIP switch at the front of the unit. Positions 1 through 5 are
used to set up the way the Door Phone Controller will interface with your telephone equipment. Position 8 is used to access Option Selec­tion Mode. Positions 6 & 7 are not used. Definition are given below:
Switch 1
Selects between Trunk Access and Station Access. Trunk Access
= OFF, Station Access = ON.
CAUTION: Damage to the PBX Station Card may result if
switch position #1 is incorrectly set. Double check that switch position
Switch 2
Switch 3
Switch 4
Switch 5
Switch 6 Switch 7 Switch 8
#1 is set to ON for Station Port Access.
Selects between Dedicated Trunk or Shared Trunk. This switch only has meaning when Trunk Access is selected with Switch 1. Shared Trunk = OFF, Dedicated Trunk = ON.
Selects between Trunk Savor or Port Saver. This switch only has meaning when Trunk Access is selected with Switch 1 and Shared Trunk is selected with Switch 2. Trunk Saver = OFF, Port Saver = ON.
Selects between Loop Start and Ground Start. This switch only has meaning when Trunk Access is selected with Switch 1. Loop Start = OFF, Ground Start = ON.
Selects between Auxiliary Alert or Ringdown. This switch only has meaning when Station Access is selected with Switch 1. Auxiliary Alert = OFF, Ringdown = ON.
Not used. Not used. Selects between Option Selection Mode and Normal
Operation. This switch acts as a Option Selection security switch. If this switch is ON, any user can activate Option Selection Mode by keying in “##3” on a touch-tone telephone set which connects directly to the Door Phone Controller. When this switch is OFF, Option Selection Mode cannot be activated. Normal Mode = OFF, Option Selection Mode = ON.
(See other side for DTMF Option Selection.)
Page 98
© 1992 AT&T
CIC# 999-500-315
All rights reserved. Printed in U.S.A.
0II722050-055
Issue 3, November 1992
Graphics © AT&T 1988
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