AT&T DEFINITY 8101, DEFINITY 8110 User Manual

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AT&T

DEFINITY ® Communications System Generic 1 and Generic 3 and System 75 and Generic 2 and System 85

8101, 8102, and 8110 Telephones

Quick Reference Guide

AT&T 555-230-773

Comcode 107163735

Refer to the procedures on this card to use system features on your 8101, 8102, or 8110 telephones. These features are listed in alphabetical order. For more information, see your system manager or refer to the DEFINITY® Communications System Generic 1 and Generic 3 and System 75 and Generic 2 and System 85 8101, 8102, and 8110 Telephones User’s Guide, 555-204-746.

ABBREVIATED DIALING

[ ]

Note: Both the 8102 and the 8110 telephones have 12 programmable dialing buttons on which you can store telephone numbers or access codes. In addition, DEFINITY Generic 1 and System 75 allow you to store numbers in a maximum of three Abbreviated Dialing lists.

To program or reprogram an outside number, extension, or feature code into a personal list

1On a separate sheet of paper, jot down the outside numbers, extensions, and/or feature codes you want to program as items on your personal list(s)

2Pick up handset [dial tone]

3Dial Abbreviated Dialing Program

code

 

[dial tone]

4Dial personal list number (1, 2, or 3)

Version Note: If you are using System 75, Version 1, you may omit Step 4.

5Dial list item (1,2, 3...) [dial tone]

6Dial the number you want to program

1

Version Note: If you are using System 75, Version 1, you can use up to 16 digits; for Version 2, you can use up to 24 digits.

Note: If you are programming an outside number, be sure to include a trunk code, if applicable.

7Press [ # ]

Number is stored

Repeat Steps 5 through 7 if you want to program additional items on the same list; hang up and begin again at Step 1 if you want to program items on another personal list

8Hang up to end programming

To place a call using a personal, group, system, or enhanced list

1 Dial appropriate Abbreviated Dialing List code:

List 1

List 2

 

[dial tone]

List 3

2Dial desired list item (1,2, 3...)

Stored number is automatically dialed

AUTOMATIC CALLBACK

[ ]

 

 

To automatically place another call to an extension that was busy or did not answer

1Press [ FLASH ] during call attempt [recall dial tone]

2Dial the Automatic Callback code [confirmation tone]

3Hang up

You will receive a 3-burst priority ring when the extension you attempted to call is available

Note: After you activate Automatic Callback, the system monitors the called extension. That extension becomes available after the called party completes a call.

4Lift the handset when you hear priority ring [ringback tone]

A call is automatically placed to extension, which receives regular ringing

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Note: You can place only one Automatic Callback call at a time, and Automatic Callback is canceled after 30 minutes or if the callback call is unanswered.

To cancel an Automatic Callback request

1Dial Automatic Callback Cancel code [confirmation tone]

CALL FORWARDING ALL CALLS

[ ]

To temporarily redirect all calls to an extension or outside number of your choice

1 Dial Call Forward code

 

[dial tone].

Version Note: If you are using System 75,

Version 3, or DEFINITY Generic 1, dial the extension number whose calls are to be forwarded, although you must first have console permission.

2Dial extension or number where calls will be sent [confirmation tone]

Version Note: If you are using System 75, Version 1, calls can be forwarded only to another extension, not to an outside number.

3Hang up

Note: If you are still by your telephone, you may hear a ring-ping tone as each call is forwarded.

To cancel Call Forwarding

1Dial Call Forward Cancel code (confirmation tone)

Your calls will ring at your own telephone again

CALL PARK

[ ]

To park a call at your extension (for retrieval at extension)

1 Press [ FLASH ] [recall dial tone]

2 Dial Call Park code

 

[confirmation tone]

Call is parked at your extension

Note: To return to the parked call before you hang up, press [ FLASH ] again.

3 Hang up

3

To retrieve parked call from any extension

1 Dial Answer Back code

 

[dial tone]

2Dial the extension where call is parked [confirmation tone]

If you are returning to a call parked at your telephone, dial your own extension

You are connected to parked call

Note: If you receive intercept tone, the parked call has been disconnected or retrieved by someone else.

CALL PICKUP

[ ]

To answer a call to a member of your pickup group when your telephone is idle

1Dial Call Pickup code

You are connected to ringing call.

To pick up a call while you are active on another call

1

Press [ FLASH ] [recall dial tone]

2

Dial Hold code

 

[dial tone]

 

Present call is put on hold

3Dial Call Pickup code

You are connected to call

To return to a held call

1Complete present call and hang up

Held call sends a 3-burst priority ring

2Lift handset

You are connected to held call

CALL WAITING

[ ]

To answer a call waiting tone

1Complete present call and hang up

Receive ringing from waiting call (1 - internal, 2 - outside, 3 - priority)

2Pick up and answer

4

Note: You can privately discuss the call with the third party at this time; if no answer or busy, press [ FLASH ] twice to return to original party.
Call 1 is reconnected
Note: Do not hang up or call will be dropped.
To return to held call 1 Press [ FLASH ] twice
To put call 1 on hold and place call 2 1 Press [ FLASH ] [recall dial tone]
Call 1 is put on hold
2 Dial call 2 (or another feature)
To complete call 2 and return to call 1 1 Press [ FLASH ] [recall dial tone]
2 Press [ FLASH ] twice

To answer a call waiting tone, putting your present call on hold

1Press [ FLASH ] [recall dial tone]

2Dial Hold code

You are connected to waiting call

To return to held call

1Complete present call and hang up

Held call sends 3-burst priority ring

2Lift handset

You are connected to held call

CONFERENCE

[ ]

To add a third party to a call

1Press [ FLASH ] [recall dial tone]

Present call is put on hold

2Dial number of third party

do not need to answer or place another call), press

[ HOLD ] on your telephone. When you want to return to the held call, press [ HOLD ] again. See “Hold” in the section titled Phone Features.

Version Note: If you are using System 75, Version 1, use the following directions:

To put a call on hold

1 Press [ FLASH ] [recall dial tone]

3

Press [ FLASH ]

 

 

 

All parties are now connected

 

To drop a third party

 

1

Press [ FLASH ]

 

 

 

You remain connected to original party

 

 

 

 

 

DROP (for 8102 and 8110 Users)

[ ]

To disconnect from a normal call, or to drop the last party added to a conference call

1Press the button you have programmed as [ DROP ]

HOLD (with Second Dial Tone)

[ ]

Note: The following feature allows you to place or answer another call or activate another feature while you have a call on hold. If you want merely to put a call on hold while you are busy with another task (and

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To complete call 2 and return to call 1

1 After party on call 2 hangs up, press [ FLASH ] twice

Call 1 is reconnected

Version Note: If you are using System 75, Version 2, Version 3, or DEFINITY Generic 1, use the following directions:

To put a call on hold

 

1

Press [ FLASH ] [recall dial tone]

2

Dial Hold code

 

[dial tone]

Note: If you hang up, held call sends a 3-burst priority ring.

To return to held call

Hang up, receive 3-burst priority ring, and lift handset

To put call 1 on hold and place call 2 1 Press [ FLASH ] [recall dial tone]

2 Dial Hold code

 

[dial tone]

Call 1 is put on hold

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Note: If you hang up, call 2 sends a 3-burst priority ring.

3Dial call 2 (or another feature)

Note: If you hang up, call 1 sends a 3-burst priority ring.

To put call 2 on hold and return to call 1

1Press [ FLASH ] [recall dial tone]

2Dial Hold code

Call 2 is put on hold, and call 1 is reconnected

To complete call 2 and return to call 1

1After party on call 2 hangs up, hang up, receive 3-burst priority ring, and lift handset.

LEAVE WORD CALLING

[ ]

To leave a message after dialing an extension (when your call is not answered), you hear coverage or busy tone, or you have been put on hold

1Press [ FLASH ] [recall dial tone]

2Dial Leave Word Calling code [confirmation tone]

Message light goes on at called telephone

Note: If reorder tone is heard, message is not stored; try again.

To leave a message without ringing an extension

1 Dial Leave Word Calling code

 

[dial tone]

2Dial the extension [confirmation tone]

Message light goes on at called telephone

To cancel a Leave Word Calling message

Note: You cannot cancel a message left for an AUDIX subscriber.

1Dial Leave Word Calling Cancel code [dial tone]

2Dial extension [confirmation tone]

Note: If reorder tone is heard, message is not deleted; try again.

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PRIORITY CALLING

[ ]

 

 

 

To place a priority call

1 Dial Priority Calling code [dial tone]

2 Dial extension

SEND ALL CALLS

[ ]

 

 

To send all incoming calls (except priority calls) immediately to coverage

1Dial Send All Calls code [confirmation tone]

2Hang up

To cancel Send All Calls

1Dial Send All Calls Cancel code [confirmation tone]

Your calls will ring at your own telephone again

TRANSFER

[ ]

To send present call to another extension or outside number

1Press [ FLASH ] [recall dial tone]

Present call is put on hold

2Dial number that call is to be transferred to [ringback tone]

Remain on line and announce call; if number dialed is busy or not answered, press [ FLASH ] twice to return to held call

3Hang up

Transfer is completed

AT&T

Prepared by

AT&T GBCS Product Documentation

Development

©1993 AT&T

Middletown, NJ 07748-1998

All Rights Reserved

Issue 1, December 1993

Printed in USA

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