Page 1
Complete user’s manual
CL84115/CL84215/CL84265/
CL84365
DECT 6.0 corded/cordless
telephone/answering system
with caller ID/call waiting
Page 2
Congratulations
on your purchase of this AT&T product. Before using this AT&T product,
please read the Important safety information section on pages 113-114
of this manual. Please thoroughly read this user’s manual for all the
feature operations and troubleshooting information necessary to install
and operate your new AT&T product. You can also visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada,
dial 1 (866) 288-4268.
This telephone meets the California Energy Commission regulations for energy
consumption. Your telephone is set up to comply with the energy-conserving
standards right out of the box. No further action is necessary.
This telephone system is compatible with certain AT&T DECT 6.0 cordless
headsets and speakerphones. Visit
www.telephones.att.com/accessories for a list of compatible
cordless headsets and speakerphones.
Model number: CL84115 (one handset)
CL84215/CL84265 (two handsets)
CL84365 (three handsets)
Type: DECT 6.0 corded/cordless telephone/answering system with
caller ID/call waiting
Serial number: __________________________________________________________
Purchase date: __________________________________________________________
Place of purchase: _______________________________________________________________
Both the model and serial numbers of your AT&T product can be found on
the bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to
return your telephone for warranty service.
Telephones identified with this logo have reduced noise and interference
when used with most T-coil equipped hearing aids and cochlear implants. The
TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry
Association. Used under license.
© 2015 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages
the use of products that save energy and help protect our environment. We are
proud to mark this product with the ENERGY STAR® label indicating it meets the
latest energy efficiency guidelines.
Page 3
Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
Telephone line cord
Power adapter for
telephone base
Telephone base
Quick start guide
Corded handset
with coiled handset
cord attached
Cordless handset
(1 for CL84115)
(2 for CL84215/CL84265)
(3 for CL84365)
Charger for cordless
handset with power
adapter installed
(1 for CL84115)
(2 for CL84215/CL84265)
(3 for CL84365)
Battery for cordless handset
(1 for CL84115)
(2 for CL84215/CL84265)
(3 for CL84365)
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
BT183342/BT283342 (2.4V 400mAh Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine CR1349
Battery compartment cover
(1 for CL84115)
(2 for CL84215/CL84265)
(3 for CL84365)
Abridged
user’s manual
Abridged user’s manual
CL84115/CL84215/CL84265/
CL84365
DECT 6.0 corded/cordless
telephone/answering system
with caller ID/call waiting
Telephone base installation
This quick start guide provides you with basic instructions only.
For more complete instructions, refer to your Abridged user’s
manual provided in the package, or see the online Complete
user’s manual at www.telephones.att.com/manuals.
Quick start guide
CL84115/CL84215/CL84265/CL84365
Caution: Use only the power adapter provided with this product. To obtain a replacement, visit
our website at www.telephones.att.com or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
Charger installation
Raise the antenna.
Plug the other end of the
telephone line cord into the
telephone jack on the back
of the telephone base.
Plug the small end of the
telephone base power
adapter into the power
adapter jack on the back
of the telephone base.
Plug the large end of the
telephone base power
adapter into a power
outlet not controlled by a
wall switch.
Plug one end of the
telephone line cord
into a telephone jack
or a DSL filter.
If you have DSL high-speed
Internet service, a DSL filter
(not included) is required.
Telephone line cord
Route the cords through
the channels.
Plug the other end
of the coiled handset
cord into the jack
on the back of the
telephone base.
One end of the coiled
handset cord has already
been plugged into the
handset. Make sure it is
plugged in firmly.
Route the handset
cord through its
channel.
Plug the power adapter into
a power outlet not controlled
by a wall switch.
Telephone line cord
Page 4
Complete user’s manual
CL84115/CL84215/CL84265/
CL84365
DECT 6.0 corded/cordless
telephone/ answering system
with caller ID/call waiting
Table of contents
Getting started
Quick reference guide - handset ........1
Quick reference guide - telephone
base .............................................................3
Installation ..................................................... 5
Telephone base and charger
installation ...............................................6
Battery installation and charging ....... 7
Line power mode (no AC power) ....... 9
To make a call during a power
failure ....................................................... 9
To answer a call during a power
failure ....................................................... 9
Installation options ................................. 10
Tabletop to wall-mount
installation.......................................... 10
Wall-mount to tabletop
installation.......................................... 12
Telephone settings
Handset settings ...................................... 14
Ringer volume ..................................... 15
Ringer tone ........................................... 15
Set date/time ...................................... 16
LCD language ...................................... 17
Caller ID announce ........................... 18
Set speed dial voicemail
number ................................................. 19
Voicemail (visual message
waiting) indicator ............................ 19
Clear voicemail indicator ............... 20
Rename handset ............................. 21
Key tone ................................................. 21
Use caller ID to automatically
set date and time ........................... 22
Home area code ................................. 22
Dial mode .............................................. 23
Web address ........................................ 23
QUIET mode ......................................... 24
Telephone base settings ...................... 25
Ringer volume ..................................... 26
Ringer tone ........................................... 26
Set date/time ...................................... 27
LCD language ...................................... 28
Caller ID announce ........................... 29
Set speed dial voicemail
number ................................................. 30
Voicemail (visual message
waiting) indicator ............................ 30
Clear voicemail indicator ............. 31
Rename base ....................................... 31
Key tone ................................................. 32
Use caller ID to automatically
set date and time ........................... 32
Home area code ................................. 33
Dial mode .............................................. 34
Web address ........................................ 34
Telephone operation
Telephone operation.............................. 35
Making a call ........................................ 35
On hook dialing (predialing) ........ 35
Answering a call ................................ 35
Ending a call ........................................ 36
Auto off .................................................. 36
Temporary ringer silencing ........... 36
Handset speakerphone ................... 37
Last number redial ............................ 37
Equalizer ................................................. 38
Page 5
Options while on calls .......................... 39
Volume control ................................... 39
Call waiting ........................................... 39
Mute ......................................................... 39
Chain dialing ........................................ 40
Temporary tone dialing .................. 41
Blind transfer ....................................... 42
Multiple handset use
Multiple handset use ............................. 44
Handset locator .................................. 44
Join a call in progress ..................... 44
Intercom ....................................................... 45
Answer an incoming call
during an intercom call ............... 46
Call transfer using intercom .............. 47
Push-to-talk (PTT) ................................... 48
Turn PTT on or off ............................. 48
PTT call to a single device ............ 49
PTT call to multiple devices ......... 51
Answer a PTT call .............................. 52
Change a one-to-one PTT call
to an intercom call ........................ 52
Answer an incoming call during
a PTT call ............................................ 53
Make an outgoing call during
a PTT call ............................................ 53
End or leave a PTT call ................... 53
Directory
About the directory ................................ 54
Shared directory ................................. 54
Capacity .................................................. 54
Create directory entries ....................... 55
Create a new directory entry ...... 55
Add a predialed telephone
number to the directory .............. 56
Review the directory .............................. 57
Review directory entries ................ 57
Search by name.................................. 58
Dial, delete or edit directory
entries ..................................................... 59
Display dial ........................................... 59
Delete a directory entry ................. 59
Edit a directory entry ....................... 60
Speed dial ................................................... 61
Assign a speed dial number......... 61
Reassign a speed dial number .... 62
Assign your speed dial
voicemail number ........................... 62
Delete a speed dial number......... 63
Make a call using speed dial ....... 63
Check your voicemail using
speed dial ........................................... 63
Caller ID
About caller ID ......................................... 64
Information about caller ID with
call waiting......................................... 64
Caller ID log ............................................... 65
How the caller ID log works ........ 65
Missed (new) call indicator ........... 65
Caller ID operation ................................. 66
Memory match .................................... 66
Review the caller ID log ................. 67
View dialing options ......................... 68
Dial a caller ID log entry ............... 68
Delete caller ID log entries .......... 68
Save a caller ID log entry to
the directory ...................................... 69
Reasons for missing caller ID
information ........................................... 70
Call block
About call block ....................................... 71
Add a call block entry ..................... 72
Review call block list ....................... 73
Save a caller ID log entry to
call block list ..................................... 73
Edit a call block entry ..................... 74
Delete a call block entry ............... 75
Block calls without number ......... 75
Mute first ring of blocked calls ... 75
Answering system
Answering system settings ................. 76
Announcement ................................... 76
Answer on/off ..................................... 79
Voice guide ........................................... 80
Call screening ...................................... 81
Number of rings ................................. 82
Remote access code ........................ 83
Message alert tone ........................... 84
Message recording time ................. 85
Page 6
About the answering system............. 86
Answering system and
voicemail indicators ....................... 86
Using the answering system
and voicemail together ................ 86
Message capacity .............................. 87
Voice prompts ..................................... 87
Call screening ...................................... 87
Call intercept ....................................... 88
Base ringer ........................................... 88
Temporarily turning off the
message alert tone ........................ 88
Message playback ................................... 89
Options during playback ................ 90
Delete all old messages ................. 91
Recording and playing memos ......... 92
Record a memo .................................. 92
Play back a memo ............................ 92
Base message counter displays ....... 93
Message counter displays ............. 93
Remote access .......................................... 94
Appendix
Adding and registering handsets/
headsets/speakerphones .............. 96
Register a handset to the
telephone base ................................ 96
Deregistering handsets ........................ 97
Deregister all handsets from
the telephone base ....................... 97
Alert tones and lights ........................... 98
Handset screen icons ...................... 98
Telephone base screen icons ...... 98
Handset alert tones .......................... 99
Telephone base alert tones .......... 99
Lights .....................................................100
Screen display messages ..................101
Troubleshooting .....................................104
Maintenance.............................................112
Important safety information ..........113
Safety information ...........................113
Especially about cordless
telephones .......................................114
Precautions for users of
implanted cardiac
pacemakers ......................................114
Pacemaker patients ........................114
ECO mode ...........................................114
Especially about telephone
answering systems .......................114
FCC Part 68 and ACTA........................115
FCC Part 15 ..............................................116
California Energy Commission
battery charging testing
instructions .........................................117
Limited warranty ....................................118
Technical specifications .....................120
DECT 6.0 digital technology .......120
Telephone operating range ........120
Redefining long range coverage
and clarity ........................................120
HD audio ..............................................120
Simulated full-duplex handset
speakerphone .................................120
Index
Index ............................................................121
Page 7
1
TONE /a>A
Press to switch to tone dialing
temporarily during a call if you
have pulse service (page 41).
While entering names, press
to change the next letter to
upper or lower case.
CHARGE indicator
On when the handset is
charging in the charger.
qCID/VOLUME
Press qCID to show caller ID
log when the handset is not in
use (page 67).
Press to scroll down while in
menus.
While entering names or
numbers, press to move the
cursor to the left.
Press to decrease the listening
volume when on a call (page 39),
or to decrease the message
playback volume (page 90).
/SPEAKERSPEAKER
Press to make or answer a call
using the speakerphone (page 35).
Press to switch between the
speakerphone and the handset
(page 37).
Quick reference guide - handset
QUIET# (pound key)
Press repeatedly to display other
dialing options when reviewing a
caller ID log entry (page 68).
Press and hold to enter the
QUIET mode setting screen, or to
deactivate QUIET mode (page 24).
OFF/CANCEL
During a call, press to hang up
(page 36).
While in a menu, press to cancel an
operation, back up to the previous
menu, or exit the menu display; or
press and hold this button to exit
to idle mode.
When the handset is ringing, press
to mute the ringer temporarily
(page 36).
Press and hold while the telephone
is not in use to erase the missed
call indicator.
MENU/SELECT
When the handset is not in use,
press to show the menu.
While in the menu, press to select
an item or save an entry or setting.
pDIR/VOLUME
Press pDIR to show directory
entries when the handset is not in
use (page 57).
Press to scroll up while in menus.
While entering names or numbers,
press to move the cursor to the right.
Press to increase the listening
volume when on a call (page 39),
or to increase the message
playback volume (page 90).
REDIAL/PAUSE
Press repeatedly to view
the last 10 numbers dialed
(page 37).
While entering numbers,
press and hold to insert a
dialing pause.
1
While reviewing a caller ID
log entry, press repeatedly to
add or remove 1 in front of
the telephone number before
dialing or saving it (page 68).
Press and hold to set (page 19)
or dial your voicemail number
(page 63).
MUTE/DELETE
During a call, press to mute the microphone (page 39).
When the handset is ringing, press to mute the ringer
temporarily (page 36).
While reviewing the caller ID log, the directory or the redial
memory, press to delete an individual entry (page 68,
page 59 and page 38, respectively).
While predialing, press to delete digits (page 35).
During message or announcement playback, press to delete
the playing message or the recorded announcement
(page 90 and page 78, respectively).
PHONE/FLASH
Press to make or answer a call
(page 35).
During a call, press to answer an
incoming call when you receive
a call waiting alert (page 39).
During message playback,
press to call back the caller if
the caller’s number is available
(page 90).
Getting started
EQ
During an outside call, intercom
call, message or announcement
playback, press to change the
audio quality to best suit your
hearing (page 38).
Page 8
Getting started
2
Quick reference guide - handset
Main menu
Play messages (page 89)
Answering sys (page 76)
Directory (page 54)
Caller ID log (page 64)
Intercom (page 45)
Ringers (page 15)
Set date/time (page 16)
Settings (page 17)
Web address (page 23)
•
•
•
•
•
•
•
•
•
Using menus:
Press MENU/SELECT to show the menu.
Press qCID or pDIR to scroll through menu items.
Press MENU/SELECT to confirm or save changes to a highlighted menu item.
Press
OFF/CANCEL to cancel an operation, back up to the previous
menu, or exit the menu display.
•
•
•
•
PUSH TO TALK
Press to initiate a one-to-one (page 49)
or one-to-group broadcast (page 51).
Press and hold to broadcast to a group of
system devices (page 51).
The > symbol highlights
a menu item.
Main menu
>Play messages
Answering sys
Page 9
Getting started
3
IN USE indicator
On when the telephone is in use, or when the answering
system is answering an incoming call.
On when a handset is being registered.
Flashes when there is an incoming call or when all
handsets are being deregistered.
Flashes when another telephone is in use on the same line.
Quick reference guide - telephone base
pDIR
Press to display the directory when the
telephone is not in use (page 57).
Press to scroll up while in menus and lists.
While entering names or numbers, press to
move the cursor to the right.
MENU/SELECT
When the telephone base is not in use,
press to show the menu.
While in the menu, press to confirm or
save an entry or setting.
REDIAL/PAUSE
Press repeatedly to view the last 10
numbers dialed (page 37).
While entering numbers, press and hold
to insert a dialing pause.
CANCEL
While in a menu, press to cancel an operation, back
up to the previous menu or exit the menu display;
or press and hold to go back to idle mode.
When the telephone base is ringing, press to mute
the ringer temporarily (page 36).
When the telephone base is not in use, press and hold
to erase the missed call indicator.
qCID
Press to display the caller ID log when the
telephone is not in use (page 67).
Press to scroll down while in menus and lists.
While entering names or numbers, press to move
the cursor to the left.
/HANDSET LOCATOR
While the telephone is idle, press to page all
handsets (page 44).
Large tilt display
INT
Press to initiate an intercom conversation
(page 45) or transfer a call (page 47).
VOL p/VOL q
During message playback or call
screening, press to adjust the listening
volume (page 90).
While in idle mode, press to adjust the
base ringer volume (page 88).
When on a call, press to adjust the
listening volume (page 39).
PTT/FLASH
Press to initiate a one-to-one (page 49)
or one-to-group broadcast (page 51).
Press and hold to broadcast to a group of
system devices (page 51).
During a call, press to answer an
incoming call when you receive
a call waiting alert (page 39).
MIC
Microphone.
1
Press and hold to set (page 30)
or to dial your voicemail
number (page 63).
Page 10
Getting started
4
X/DELETE
While reviewing the caller ID log, the directory or the
redial memory, press to delete an individual entry
(page 68, page 59 and page 38, respectively).
While predialing, press to delete digits (page 35).
During message or announcement playback, press to
delete the playing message or announcement (page 90
and page 78, respectively).
Press twice to delete all old messages when the
telephone is not in use (page 91).
/REPEAT
During playback, press to repeat the playing message
(page 90).
During playback, press twice to play the previous
message (page 90).
/SKIP
Press to skip a message (page 90).
/RECORD
Press to record memo (page 92) or record your own
announcement (page 77).
/ANS ON/OFF
Press to turn the built-in answering system on or off
(page 79).
/PLAY/STOP
Press to start or stop message playback (page 89).
Main menu
Play messages (page 89)
Answering sys (page 76)
Directory (page 54)
Caller ID log (page 64)
Call block (page 71)
Intercom (page 45)
Ringers (page 26)
Set date/time (page 27)
Settings (page 28)
Web address (page 34)
•
•
•
•
•
•
•
•
•
•
The > symbol highlights
a menu item.
>Play messages
Answering sys
p
q
Main menu
Quick reference guide - telephone base
Using menus:
Press MENU/SELECT to show the menu.
Press qCID or pDIR to scroll through menu items.
Press MENU/SELECT to confirm or save changes to a highlighted menu item.
Press CANCEL to cancel an operation, back up to the previous menu, or
exit the menu display.
•
•
•
•
MUTE
During a call, press to mute the
microphone (page 39).
When the telephone is ringing,
press to mute the ringer
temporarily (page 36).
/SPEAKER
Press to make or answer a call
using the speakerphone (page 35).
Page 11
Getting started
5
See pages 7-8 for
easy instructions.
You must install and
charge the battery before
using the telephone.
STOP!
Install the telephone base close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base can be placed on a flat surface
or vertically mounted on the wall (see page 10). For optimum range and better
reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see the following page). The
filter prevents noise and caller ID problems caused by DSL interference. Please
contact your DSL service provider for more information about DSL filters.
Your product may be shipped with protective stickers covering the handset
and telephone base displays - remove them before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
Avoid placing the telephone base and charger too close to:
Communication devices such as television sets, VCRs, or other
cordless telephones.
Excessive heat sources.
Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage.
Excessive moisture.
Extremely low temperature.
Mechanical vibration or shock such as on top of a washing machine
or workbench.
•
•
•
•
•
•
•
Installation
Page 12
Getting started
6
Telephone base and charger installation
Install the telephone base and charger, as shown below.
The telephone base is ready for tabletop use. If you want to change to wallmounting, see Installation options on page 10 for details.
IMPORTANT INFORMATION
Use only the power adapter(s) supplied with this product. To order a replacement
power adapter, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
The power adapters are intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
•
•
Plug the power adapter into a power
outlet not controlled by a wall switch.
Raise the antenna.
Charger installation
Telephone base installation
Plug the other end
of the telephone line
cord into the telephone
jack on the back of the
telephone base.
Plug the small end of the
telephone base power
adapter into the power
adapter jack on the back
of the telephone base.
Plug the large end of
the telephone base
power adapter into
a power outlet not
controlled by a wall
switch.
Plug one end of the
telephone line cord
into a telephone jack
or a DSL filter.
If you have DSL high-speed
Internet service, a DSL filter
(not included) is required.
Telephone line cord
Route the cords through
the channels.
Plug the other end of
the coiled handset cord
into the jack on the back
of the telephone base.
One end of the coiled
telephone line cord has
already been plugged into
the handset. Make sure it
is plugged in firmly.
Route the
handset cord
through its
channel.
Page 13
Getting started
7
Battery installation and charging
Install the battery, as shown below. Once you have installed the battery, the
screen indicates the battery status (see the following table). If necessary,
place the handset in its charger to charge the battery. For best performance,
keep the handset in the charger when not in use. The battery is fully charged
after 10 hours of continuous charging. See the table on page 120 for battery
operating times.
If the screen shows Place in charger and flashes, you need to charge the
handset without interruption for at least 30 minutes to give the handset
enough charge to use the telephone for a short time. The following table
summarizes the battery charge indicators and actions to take.
Battery indicators Battery status Action
The screen is blank, or
shows Place in charger
and (flashing).
Battery has no or very
little charge. The handset
cannot be used.
Charge without interruption
(at least 30 minutes).
The screen shows
Low battery and
(flashing).
Battery has enough charge
to be used for a short time.
Charge without interruption
(at least 30 minutes).
The screen shows
HANDSET X.
Battery is charged. To keep the battery charged, place
the handset in the charger when
not in use.
Step 1
Plug the battery connector securely into the socket inside the handset
battery compartment. Insert the supplied battery with the label THIS SIDE UP
facing up, as indicated.
NOTE: If you are on a phone call in low battery mode, you hear four short beeps
every minute.
THIS SIDE UP / CE
CÔ
TÉ
VE
R
S LE
HA
UT
Battery Pa
ck
/
Bloc-piles
:
BT183342/BT28334
2 (2.4
V 40
0
mAh Ni-MH)
WA
RNING /
AV
ERTIS
S
EMENT
:
DO
NOT BURN OR PUNCTURE BA
TTERIES.
NE
PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fa
b
ri
q
ué en chine
Batter
BT1623
4
WA
RNING
DO NOT BU
R
NE
PAS INCINÉ
Made in China /
F
Page 14
Getting started
8
Battery installation and charging
Step 3
Charge the handset by placing it face forward in the
charger. The CHARGE light on the top of the handset is
on during charging.
IMPORTANT INFORMATION
Use only the supplied rechargeable battery or replacement battery (model BT183342/
BT283342)
.
To order, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
If you do not use the handset for a long time, disconnect and remove the battery
to prevent possible leakage.
•
•
CHARGE light
After you install your telephone or power returns following
a power outage, the handset and base will prompt you to
set the date and time. For instructions on setting the date
and time using a cordless handset or the telephone base,
see Set date/time on page 16 and page 27, respectively.
To skip setting the date and time, press
OFF/CANCEL on
a cordless handset or CANCEL on the telephone base.
After the date and time setting is done or skipped, the
telephone base will prompt if you want to set up the
answering system. Press MENU/SELECT to start the
answering system setup via voice guide. For more details,
see Voice guide on page 80. To skip the setup, press
CANCEL on the telephone base.
Step 2
Align the cover flat against the battery compartment, then slide it upwards
until it clicks into place.
UT
i-MH
)
S.
SET DATE
MM/DD/YY
SET TIME
HH:MM --
Setup Ans sys?
Page 15
Getting started
9
Line power mode (no AC power)
This telephone provides minimal functionality during a power failure. When AC
power is not available, the screen is blank and many telephone features do
not function. Only touch-tone dialing and corded handset volume adjustment
are supported. The telephone uses power from the telephone line to enable
you to make and answer calls using the corded handset and dialing keys.
After you install your telephone or the power returns following a power
outage, the telephone base or cordless handset will prompt you to set the
date and time. For instructions, see Set date/time on page 16 and page 27
for details. To skip setting the date and time, pressTo skip setting the date and time, press
OFF/CANCEL on a
cordless handset or CANCEL on the telephone base.
To make a call during a power failure
Lift the corded handset and wait for a dial tone. The screen displays
Base Check AC power.
Slowly dial a telephone number using the dialing keys. Wait to hear each
key tone upon inputting a digit before pressing the next dialing key.
To answer a call during a power failure
Lift the corded handset.
NOTE: The screen does not show incoming caller ID information during a power failure.
1.
2.
1.
Page 16
Getting started
10
Installation options
The telephone base comes with a mount bracket set for tabletop use. If you
want to mount your telephone on a wall, rotate the mount bracket down
so the telephone can connect with a standard dual-stud telephone wallmounting plate. If you do not have this mounting plate, you can purchase
one from many hardware or consumer electronics retailers. You might need a
professional to install the mounting plate.
Tabletop to wall-mount installation
To install the telephone base in the wall-mount position, make sure that you
first unplug the telephone line cord and power adapter from the telephone
wall jack and power outlet. Make sure they are plugged into their jacks on
the telephone base and routed through the channels.
1. Press the tabs indicated by the arrows. The bracket will detach from the
telephone base. Rotate it down into wall-mount position, making sure it
clicks into place.
Table-mount Wall-mount
Side view
Rear view
Page 17
Getting started
11
Installation options
3. If necessary, bundle the telephone cord and power adapter cord, and
secure them with twist ties. Plug the power adapter and telephone line
into the wall outlets.
4. Align the mounting studs on the mounting plate with the mounting holes
on the bracket and press the telephone base down until it clicks securely
into place.
2. Slide the handset tab upward. Rotate the handset tab by 180 degrees.
The protruding edge of the handset tab holds the corded handset in place
when the telephone is mounted on the wall.
Handset tab
Switch hook
Page 18
Getting started
12
Installation options
Wall-mount to tabletop installation
To change the telephone base from the wall-mount position to tabletop position:
1. Remove the telephone base from the wall.
2. If necessary, untie the bundled telephone cord and power adapter cord.
Make sure that you unplug the power adapter and telephone line cord
from the wall outlets before you begin.
3. Push, as indicated by arrows in the illustration, until the bracket is
released, and then rotate it upward until it clicks into the tabletop position.
Table-mount
Wall-mount
Side view
Bottom view
Page 19
Getting started
13
Installation options
5. Make sure the telephone line cord and power adapter cord are securely
plugged into their jacks on the back of the telephone base. Plug the
power adapter and telephone line into the wall outlets.
4. Slide the handset tab upward. Rotate the handset tab by 180 degrees.
Handset tab
Switch hook
Page 20
14
Handset settings
Use the menu to change the telephone settings.
1. Press MENU/SELECT on the handset when it is not in use
to enter the main menu.
2. Press qCID or pDIR to scroll to the feature to be changed.
When scrolling through the menu, the > symbol indicates
the selected menu item.
3. Press MENU/SELECT to select the highlighted item.
NOTE: Press
OFF/CANCEL to cancel an operation, back up to the previous menu or exit
the menu display. Press and hold
OFF/CANCEL to return to idle mode.
Go to Answering system settings starting on page 76 for instructions on
how to use a system handset to modify the answering system settings, as
shown below.
Setting Page
Announcement (play, record and delete)
76-78
Answer on/off
79
Call screening
81
Number of rings
82
Remote access code
83
Message alert tone
84
Message recording time
85
Telephone settings
>Play messages
Answering sys
Page 21
15
Telephone settings
Handset settings
Ringer volume
You can set the ringer volume level to one of six levels or
turn the ringer off. When the ringer is off, appears on
the screen.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press qCID or pDIR to scroll to Ringers, then press
MENU/SELECT.
3. Press MENU/SELECT again to select Ringer volume.
4. Press qCID or pDIR to sample each volume level.
5. Press MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
NOTES:
The handset ringer volume also determines the ringer volume for
intercom calls.
If the ringer volume is set to off, that handset is silenced for all incoming calls. However, the
handset still plays the paging tone when responding to the handset locator.
If the ringer volume is set to off, the caller ID will not be announced and the screen will
briefly display Caller ID won’t be announced.
Ringer tone
You can choose one of ten ringer tones.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press qCID or pDIR to scroll to Ringers, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to Ringer tone, then press
MENU/SELECT.
4. Press qCID or pDIR to sample each ringer tone.
5. Press MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
NOTE: If you turn off the ringer volume, you will not hear ringer tone samples.
•
•
•
>
Ringer volume
Ringer tone
>Ringers
Intercom
RINGER VOLUME
RINGER TONE
>
Tone 1
>
Ringer tone
Ringer volume
Page 22
Telephone settings
16
Handset settings
Set date/time
The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are
set automatically with each incoming call. The year must be set so that the
day of the week can be calculated from the caller ID information. You can
turn off the date and time settings of the caller ID service and set the date
and time manually (see Use caller ID to automatically set date and time
on page 22).
After a power failure or handset registration, the system prompts you to set
the date and time.
To set the date and time manually:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to Set date/time and then
press MENU/SELECT.
3. Press qCID or pDIR to select the month, then press
MENU/SELECT, or enter the number using the dialing keys.
4. Press qCID or pDIR to select the day, then press
MENU/SELECT, or enter the number using the dialing keys.
5. Press qCID or pDIR to select the year, or enter the number
using the dialing keys, then press MENU/SELECT to move on
to set the time.
6. Press qCID or pDIR to select the hour, then press
MENU/SELECT, or enter the number using the dialing keys.
7. Press qCID or pDIR to select the minute, then press
MENU/SELECT, or enter the number using the dialing keys.
8. Press qCID or pDIR to highlight AM or PM, or press 2 for AM or
7 for PM. Then, press MENU/SELECT to confirm. There is a confirmation
tone and the screen returns to the previous menu.
NOTE: If the clock is not set when a message is recorded, the system announces, “Time and
day not set,” before it plays the message.
SET DATE
MM/DD/YY
SET TIME
HH:MM --
Ringers
>Set date/time
Page 23
17
Telephone settings
Handset settings
LCD language
You can select the language used for all screen displays.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Press MENU/SELECT to choose LCD language.
4. Press qCID or pDIR to highlight English, Français
or Español, then press MENU/SELECT. The screen prompts
Set English/ Français/ Español as LCD language?.
5. Press MENU/SELECT to confirm. There is a confirmation tone
and the screen returns to the previous menu.
NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it
back to English without going through the French or Spanish menus. When in idle mode,
press MENU/SELECT once on the handset, then enter 364#. There is a confirmation tone.
LCD LANGUAGE
>
English
Set Francais as
LCD language?
Page 24
Telephone settings
18
Handset settings
Caller ID announce
The caller ID announce feature lets you know who’s calling without having
to look at the display. When you have an incoming call, the handset and/or
base speaks “Call from...” and the name of the caller based on the directory
or caller ID information. If the caller’s name is private or unknown, the phone
number up to the last 11 digits will be announced. If the caller’s phone
number is also private or unknown, no information will be announced. The
default setting is On.
To turn on or off the caller ID announce feature:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to Caller ID annc, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to the desired option, then
press MENU/SELECT.
Set all On/Off - Change the setting for the base and
all handsets.
Local handset - Change the setting for that handset only
(when programming from a cordless handset only).
Base - Change the setting for the telephone base only.
5. Press qCID or pDIR to highlight On or Off, then press
MENU/SELECT. There is a confirmation tone and the screen
returns to the previous menu. If you change the setting for Set all On/Off,
the screen shows CID Annc ON/OFF on all HS & BS.
NOTES:
To use the caller ID announce feature, you must subscribe to caller ID service from your
telephone service provider.
If you have paired an AT&T TL80133 DECT 6.0 cordless speakerphone to the telephone base,
the caller ID announce setting for all devices also applies to the cordless speakerphone.
When the setting is On, the cordless speakerphone speaks “Call from...” and the name of the
caller based on the directory or caller ID information during an incoming call. If the caller’s
name is unavailable, the phone number up to the last 11 digits will be announced.
When there are up to five handsets registered, the telephone system supports caller ID
announce for all handsets. If six or more handsets are registered, the system supports caller
ID announce for the first four registered handsets only.
This feature does not announce information for call waiting calls.
It takes at least 2 rings for the phone to receive caller ID information and announce it. If
the phone is answered before the end of the second ring, the phone won’t have time to
announce the caller’s information.
Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.
Caller ID announce is available in English only.
•
•
•
•
•
•
•
•
•
•
HS CID ANNOUNCE
>On
CALLER ID ANNC
>Local handset
LCD language
>Caller ID annc
Page 25
19
Telephone settings
Handset settings
Set speed dial voicemail number
This feature lets you save your voicemail number for easy access when you
press and hold the 1 key.
To save your voicemail number:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to Voicemail #, then press
MENU/SELECT.
4. Press the dialing keys to enter the voicemail access
number provided by your telephone service provider
(up to 30 digits).
Press qCID or pDIR to move the cursor to the left
or right.
Press MUTE/DELETE to erase a digit.
Press and hold MUTE/DELETE to erase all digits.
Press REDIAL/PAUSE to enter a three-second dialing
pause (a p appears).
Press MENU/SELECT to save. There is a confirmation tone. The screen
displays Voicemail # saved, and then returns to the previous menu.
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your
telephone service provider, this feature provides a visual
indication when you have new voicemail messages.
New voicemail and the icon appear on the handset screen.
NOTES:
This feature does not indicate new messages recorded on your phone’s built-in answering system.
For more information about the difference between your answering system and voicemail, see
page 86.
•
•
•
•
5.
•
•
Caller ID annc
>Voicemail #
VOICEMAIL #
800-222-3111_
Voicemail #
saved
AM
HANDSET 1
New voicemail
10:21PM
2/11
Page 26
Telephone settings
20
Clear voicemail indicator
Use this feature when the telephone indicates there is new voicemail but
there is none. For example, when you have accessed your voicemail while
away from home. This feature only turns off the displayed New voicemail
and the icon; it does not delete your voicemail messages. As long as you
have new voicemail messages, your telephone service provider continues to
send the signal to turn on the indicator.
To manually turn off the new voicemail indicator:
1. Press MENU/SELECT when in idle mode to enter the
main menu.
2. Press qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to Clr voicemail, then
press MENU/SELECT. The screen shows Reset Voicemail
Indicator?.
4. Press MENU/SELECT again to turn the voicemail indicator
off. There is a confirmation tone and the screen returns to
the previous menu.
NOTES:
Your telephone service provider voicemail may alert you to new messages with a stutter
(broken) dial tone. Contact your telephone service provider for more details.
For information about using your voicemail service, contact your telephone service provider.
•
•
Handset settings
Voicemail #
>Clr voicemail
Reset Voicemail
Indicator?
Page 27
21
Telephone settings
Rename handset
The default handset name is HANDSET. You can create your own handset
name for each system handset.
1. When the handset is idle, press MENU/SELECT.
2. Press qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to Rename handset, then
press MENU/SELECT.
4. Change the handset name when prompted.
Use the dialing keys and the chart on page 56 to enter
a name (up to 11 characters). Press a key repeatedly
until the desired character appears on the screen.
Press qCID or pDIR to move the cursor to the left or right.
Press MUTE/DELETE to backspace and delete a character.
Press and hold MUTE/DELETE to delete all characters.
5. Press MENU/SELECT to save the setting and return to the previous menu.
There is a confirmation tone.
Key tone
The handset is set to beep with each key press. You can adjust the key tone
volume or turn it off. If you turn off the key tone, there are no beeps when
you press keys.
Press MENU/SELECT in idle mode to enter the main menu.
Press qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
Press qCID or pDIR to scroll to Key tone, then press
MENU/SELECT.
Press qCID or pDIR to select the desired volume or Off.
Press MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
•
•
•
•
1.
2.
3.
4.
5.
Handset settings
Clr voicemail
>
Rename handset
RENAME HANDSET
HANDSET____
Rename handset
>
Key tone
KEY TONE
Page 28
Telephone settings
22
Handset settings
Use caller ID to automatically set date and time
If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. Follow the steps below to turn the
CID time sync feature on or off. The default setting is On.
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to CID time sync, then
press MENU/SELECT.
4. Press qCID or pDIR to highlight On or Off, then press
MENU/SELECT to save. There is a confirmation tone and
the screen returns to the previous menu.
Home area code
If you dial seven digits to make a local call (no area code required), enter
your area code into the telephone as the home area code. When you receive
a call from within your home area code, the caller ID log only displays the
seven digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If you
dial 10 digits to make a local phone call, do not use this home area code
feature. If you do, you cannot place local calls from your caller ID log, as they
will have only seven digits.
To set the home area code:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to Home area code,
then press MENU/SELECT. The screen briefly shows
Only for 7digit dial from CID.
4. Use the dialing keys to enter a three-digit home area code.
Press MUTE/DELETE to delete a digit.
Press and hold MUTE/DELETE to delete all digits.
5. Press MENU/SELECT to save. There is a confirmation tone and the screen
shows Area code will not show in CID briefly before returning to the
previous menu.
NOTE: If in the future, your telephone service provider requires you to dial 10 digits to
make a local call (area code plus telephone number), you need to delete your home area
code and dial out locally from the call ID log. With the home area code displayed,
press and hold MUTE/DELETE until the digits are deleted, and then press MENU/SELECT.
The home area code is restored to its default setting of _ _ _ (empty).
•
•
Key tone
>CID time sync
CID TIME SYNC
>On
CID time sync
>Home area code
HOME AREA CODE
___
Page 29
23
Telephone settings
Handset settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse (rotary) service, you
must change the dial mode to pulse dialing before using the telephone.
To set the dial mode:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. PressPress qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. PressPress qCID or pDIR to scroll to Dial mode, then press
MENU/SELECT.
4. PressPress qCID or pDIR to select Touch-tone or Pulse, then
press MENU/SELECT. The screen shows DIAL MODE is
touch-tone or DIAL MODE is pulse. There is a
confirmation tone and the screen returns to the
previous menu.
Web address
Use this feature to view the AT&T website address.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. PressPress qCID or pDIR to scroll to Web address, then press
MENU/SELECT.
Home area code
>Dial mode
DIAL MODE
>Touch-tone
>
Web address
Settings
www.telephones.
att.com
Page 30
Telephone settings
24
Handset settings
QUIET mode
When QUIET mode is turned on, the telephone silences all sounds during the
set period of time (1-12 hours). However, the handset locator paging tone and
any sound-generating operations initiated by users, such as making calls using
the speakerphone or setting ringer volume, will sound as normal. After you
turn on QUIET mode, this feature activates immediately and the answering
system turns on automatically. When QUIET mode is on, the answering
system takes calls and records messages without broadcasting them.
To turn QUIET mode on:
1. Press and hold QUIET # in idle mode to enter the QUIET mode setting
screen. The screen shows Quiet: _ _ hours (1-12 hours).
2. Use the dialing keys to enter the desired number of hours (1-12) you
would like to turn on QUIET mode, then press MENU/SELECT. Your screen
briefly shows Answering sys is ON and then Quiet mode on.
To turn QUIET mode off:
While QUIET mode is on, press and hold QUIET #. The screen then shows
Quiet mode is off and you hear a confirmation tone.
NOTES:
If you change the base ringer, handset ringer, ringer volume, key tone, or caller ID announce
features when QUIET mode is on, the sample plays but the feature is still muted after saving
the setting.
After QUIET mode is turned off or the set period of time has expired, all muted features will be
activated again.
The PTT function is not available when QUIET mode is on.
When QUIET mode is on, the handset does not ring when there is an incoming intercom call, but
the handset which initiates the intercom call does have the calling tone as normal.
•
•
•
•
•
Page 31
25
Telephone settings
Telephone base settings
Use the menu to change the telephone settings.
1. Press MENU/SELECT on the telephone base when it is
not in use to enter the main menu.
2. Press qCID or pDIR to scroll to the feature to be
changed. When scrolling through the menu, the >
symbol indicates the selected menu item.
3. Press MENU/SELECT to select the highlighted item.
NOTE: Press CANCEL to cancel an operation, back up to the previous menu or exit the
menu display. Press and hold CANCEL to return to idle mode.
>Play messages
Answering sys
p
q
Page 32
Telephone settings
26
Telephone base settings
Ringer volume
You can set the ringer volume level to one of six levels or turn the ringer off.
When the ringer is off, appears on the screen.
1. Press MENU/SELECT in idle mode to enter the
main menu.
2. Press qCID or pDIR to scroll to Ringers, then press
MENU/SELECT.
3. Press MENU/SELECT again to select Ringer volume.
4. Press qCID or pDIR to sample each volume level.
5. Press MENU/SELECT to save your preference. There is
a confirmation tone and the screen returns to the
previous menu.
NOTES:
The telephone base ringer volume also determines the ringer volume for intercom calls.
If the ringer volume is set to off, the telephone base is silenced for all incoming calls.
If the ringer volume is set to off, the caller ID will not be announced and the screen will
briefly display Caller ID won’t be announced.
Ringer tone
You can choose one of ten ringer tones.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. PressPress qCID or pDIR to scroll to Ringers, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to Ringer tone, then press
MENU/SELECT.
4. Press qCID or pDIR to sample each ringer tone.
5. Press MENU/SELECT to save your preference. There is a confirmation tone
and the screen returns to the previous menu.
NOTE: If you turn off the ringer volume, you will not hear ringer tone samples.
•
•
•
Intercom
>Ringers
p
q
>Ringer volume
Ringer tone
p
q
RINGER TONE
>Tone 1
Ringer volume
>
Ringer tone
p
q
p
q
RINGER VOLUME
p
q
Page 33
27
Telephone settings
Telephone base settings
Set date/time
The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. The year must be set so that the day
of the week can be calculated from the caller ID information. You can turn
off the date and time settings of the caller ID service and set the date and
time manually (see Use caller ID to automatically set date and time on
page 32).
After a power failure, the system prompts you to set the date and time.
To set the date and time manually:
1. When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to Set date/time and
then press MENU/SELECT.
3. Press qCID or pDIR to choose the month, then press
MENU/SELECT, or enter the number using the
dialing keys.
4. Press qCID or pDIR to choose the day, then press
MENU/SELECT, or enter the number using the
dialing keys.
5. Press qCID or pDIR to choose the year, or enter
the number using the dialing keys, then press
MENU/SELECT to move on to set the time.
6. Press qCID or pDIR to choose the hour, then press MENU/SELECT, or enter
the number using the dialing keys.
7. Press qCID or pDIR to choose the minute, then press MENU/SELECT, or
enter the number using the dialing keys.
Press qCID or pDIR to highlight AM or PM, or press 2 for AM or 7 for PM.
Then, press MENU/SELECT to confirm. There is a confirmation tone and the
screen returns to the previous menu.
NOTE: If the clock is not set when a message is recorded, the system announces, “Time
and day not set,” before it plays the message.
8.
SET DATE
MM/DD/YY
Ringers
>Set date/time
SET TIME
HH:MM --
p
q
p
q
p
q
Page 34
Telephone settings
28
Telephone base settings
LCD language
You can select the language used for all screen displays.
1. Press MENU/SELECT in idle mode to enter the
main menu.
2. Press qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Press MENU/SELECT to choose LCD language.
4. Press qCID or pDIR to highlight English, Français
or Español, then press MENU/SELECT. The screen
prompts Set English/Français/Español as LCD
language?.
5. Press MENU/SELECT to confirm. There is a confirmation tone and the
screen returns to the previous menu.
NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it
back to English without going through the French or Spanish menus. Press MENU/SELECT
on the telephone base, then enter 364#. There is a confirmation tone.
>LCD language
C al l e r I D a n nc
p
q
LCD LANGUAGE
>English
p
q
Page 35
29
Telephone settings
Telephone base settings
Caller ID announce
The caller ID announce feature lets you know who’s calling without having
to look at the display. When you have an incoming call, the handset and/or
base speaks “Call from...” and the name of the caller based on the directory
or caller ID information. If the caller’s name is private or unknown, the phone
number up to the last 11 digits will be announced. If the caller’s phone
number is also private or unknown, no information will be announced. The
default setting is On.
To turn on or off the caller ID announce feature:
Press MENU/SELECT in idle mode to enter the
main menu.
Press qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
Press qCID or pDIR to scroll to Caller ID annc, then
press MENU/SELECT.
Press qCID or pDIR to scroll to the desired option, then
press MENU/SELECT.
Set all On/Off - Change the setting for the base and all handsets.
Base - Change the setting for the telephone base only.
Press qCID or pDIR to highlight On or Off, then press MENU/SELECT. There
is a confirmation tone and the screen returns to the previous menu. If you
change the setting for Set all On/Off, the screen shows CID Annc ON/OFF
on all HS & BS.
NOTES:
To use the caller ID announce feature, you must subscribe to caller ID service from your
telephone service provider.
If you have paired an AT&T TL80133 DECT 6.0 cordless speakerphone to the telephone base,
the caller ID announce setting for all devices also applies to the cordless speakerphone.
When the setting is On, the cordless speakerphone speaks “Call from...” and the name of the
caller based on the directory or caller ID information during an incoming call. If the caller’s
name is unavailable, the phone number up to the last 11 digits will be announced.
This feature does not announce information for call waiting calls.
It takes at least 2 rings for the phone to receive caller ID information and announce it. If
the phone is answered before the end of the second ring, the phone won’t have time to
announce the caller’s information.
Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.
Caller ID announce is available in English only.
1.
2.
3.
4.
•
•
5.
•
•
•
•
•
•
LCD language
>Caller ID annc
p
q
CALLER ID ANNC
>Set all On/Off
p
q
Page 36
Telephone settings
30
Set speed dial voicemail number
This feature lets you save your voicemail number for easy access when you
press and hold the 1 key.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. PressPress qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to Voicemail #, then press
MENU/SELECT.
4. Use the dialing keys to enter the voicemail access
number provided by your telephone service provider.
Press qCID or pDIR to move the cursor to the left
or right.
Press X/DELETE to erase a digit.
Press and hold X/DELETE to erase all digits.
Press REDIAL/PAUSE to enter a three-second dialing pause (a p appears).
Press MENU/SELECT to save. There is a confirmation tone. The screen
displays Voicemail # saved and then returns to the previous menu.
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your
telephone service provider, this feature provides a visual
indication when you have new voicemail messages.
New voicemail and the icon appear on the telephone
base screen.
NOTES:
This feature does not indicate new messages recorded on your phone’s built-in answering system.
For more information about the difference between your answering system and voicemail,
see page 86.
•
•
•
•
5.
•
•
•
Telephone base settings
Caller ID annc
> V o i c e m a i l #
p
q
VOICEMAIL #
800 -2 22- 3 111 _
10:21
PM
08/08
MSG #
1
BASE
New voicemail
Page 37
31
Telephone settings
Telephone base settings
Clear voicemail indicator
Use this feature when the telephone indicates there is
new voicemail but there is none. For example, when you
have accessed your voicemail while away from home.
This feature only turns off the displayed New voicemail
and the icon; it does not delete your voicemail
messages. As long as you have new voicemail messages,
your telephone service provider continues to send the
signal to turn on the indicators.
To manually turn off the new voicemail indicators:
1. Press MENU/SELECT when in idle mode to enter the main menu.
2. Press qCID or pDIR to scroll to Settings, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to Clr voicemail, then press MENU/SELECT.
The screen shows Reset Voicemail Indicator?.
4. Press MENU/SELECT again to turn the voicemail indicator off. There is a
confirmation tone and the screen returns to the previous menu.
NOTES:
Your telephone service provider voicemail may alert you to new messages with a stutter
(broken) dial tone. Contact your telephone service provider for more details.
For information about using your voicemail service, contact your telephone service provider.
Rename base
You can create a new name for the telephone base.
1. When the telephone is idle, press MENU/SELECT.
2. Press qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to Rename base, then
press MENU/SELECT.
4. Change the telephone base name when prompted.
Press qCID or pDIR to move the cursor to the left
or right.
Use the dialing keys to enter a name (up to 11 characters). Each time
you press a key, a character on that key appears. Additional key presses
produce other characters on that key. See the chart on page 56.
Press X/DELETE to backspace and delete a character.
Press and hold X/DELETE to delete all characters.
5. Press MENU/SELECT to save the setting and return to the previous menu.
There is a confirmation tone.
•
•
•
•
•
•
RENAME BASE
BASE_________
Clr voicemail
>Re na me b ase
p
q
Reset Voicemail
Indicator?
Voicemail #
>Cl r v oi c em a il
p
q
Page 38
Telephone settings
32
Telephone base settings settings
Key tone
The telephone base is set to beep with each key press. You can adjust the
key tone volume or turn it off. If you turn off the key tone, there are no
beeps when you press keys.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to Key tone, then press
MENU/SELECT.
4. Press qCID or pDIR to select the desired volume
or Off.
5. Press MENU/SELECT to save your preference. There
is a confirmation tone and the screen returns to the
previous menu.
Use caller ID to automatically set date and time
If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. Follow the steps below to turn the
CID time sync feature on or off. The default setting is On.
1. When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to CID time sync, then
press MENU/SELECT.
4. Press qCID or pDIR to highlight On or Off, then press
MENU/SELECT to save. There is a confirmation tone and
the screen returns to the previous menu.
Key tone
>CI D t ime sy nc
p
q
CID TIME SYNC
>On
p
q
Rename base
>Key t on e
p
q
KEY TONE
q
Page 39
33
Telephone settings
Telephone base settings
Home area code
If you dial 7 digits to make a local call (no area code required), enter your
area code into the telephone as the home area code. When you receive a
call from within your home area code, the caller ID log only displays the 7
digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If you
dial 10 digits to make a local phone call, do not use this home area code
feature. If you do, you cannot place local calls from your caller ID log, as they
will have only 7 digits.
To set the home area code:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to Home area code, then
press MENU/SELECT. The screen briefly shows
Only for 7digit dial from CID.
4. Use the dialing keys to enter a three-digit home area code.
Press X/DELETE to delete a digit.
Press and hold X/DELETE to delete all digits.
5. Press MENU/SELECT to save. There is a confirmation tone and the screen
shows Area code will not show in CID briefly before returning to the
previous menu.
NOTE: If in the future, your telephone service provider requires you to dial 10 digits to
make a local call (area code plus telephone number), you need to delete your home
area code and dial out locally from the caller ID log. With the home area code displayed,
press and hold X/DELETE until the digits are deleted, and then press MENU/SELECT.
The home area code is now restored to its default setting of _ _ _ (empty).
•
•
HOME AREA CODE
___
CID time sync
>Home area code
p
q
Page 40
Telephone settings
34
Telephone base settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse
(rotary) service, you must change the dial mode to pulse
dialing before using the telephone.
To set the dial mode:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press qCID or pDIR to scroll to Settings, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to Dial mode, then press MENU/SELECT.
4. Press qCID or pDIR to select Touch-tone or Pulse, then press
MENU/SELECT. The screen shows DIAL MODE is touch-tone or DIAL
MODE is pulse. There is a confirmation tone and the screen returns to the
previous menu.
Web address
Use this feature to view the AT&T website address.
1. Press MENU/SELECT in idle mode to enter the
main menu.
2. PressPress qCID or pDIR to scroll to Web address, then
press MENU/SELECT.
www.telephones.
att.com
Settings
>Web address
p
q
Home area code
>Dial m ode
DIAL MODE
>Touch-tone
p
q
p
q
Page 41
35
Telephone operation
Making a call
Using a cordless handset:
Press PHONE/FLASH or /SPEAKERSPEAKER, then enter the telephone number.
The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
Using the telephone base:
Lift the corded handset or press /SPEAKERSPEAKER, then enter
the telephone number.
The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
NOTE: Pressing PHONE/FLASH or /SPEAKER to access
services from your telephone service provider does not affect the
elapsed time.
On hook dialing (predialing)
Using a cordless handset:
1. Enter the telephone number. Press MUTE/DELETE to make corrections
when entering the phone number.
2. Press PHONE/FLASH or /SPEAKERSPEAKER.
Using the telephone base:
1. Enter the telephone number. Press X/DELETE to make corrections when
entering the phone number.
2. Press /SPEAKERSPEAKER, or lift the corded handset.
Answering a call
Using a cordless handset:
Press PHONE/FLASH or /SPEAKERSPEAKER.
-ORPress any dialing key (0-9, TONE or #).
Using the telephone base:
Lift the corded handset, or press /SPEAKERSPEAKER.
-OR-
Press any dialing key (0-9, TONE or #).
•
•
•
•
•
•
06:30
PM
8/06
Speaker 0:00:30
Elapsed time
Telephone operation
Elapsed time
Phone 0:00:30
6:30
AM
8/06
Page 42
Telephone operation
36
Telephone operation
Ending a call
Using a cordless handset:
Press OFF/CANCEL or return the handset to the charger.
Using the telephone base:
Return the corded handset to the telephone base, or press /SPEAKERSPEAKER.
Auto off
A call ends automatically when you put the cordless handset in the charger.
Temporary ringer silencing
Using a cordless handset:
Press OFF/CANCEL or MUTE/DELETE while the telephone is
ringing to silence the ringer temporarily on that handset only.
This turns off the ringer without disconnecting the call. The
next incoming call rings normally at the preset volume.
Using the telephone base:
Press CANCEL or MUTE while the telephone is ringing
to silence the ringer temporarily on the telephone base
only. This turns off the ringer without disconnecting
the call. The next incoming call rings normally at the preset volume.
NOTE: The telephone base and all handsets ring when there is an incoming call unless
the ringer volume is turned off on that device.
•
•
Ringer muted
Ringer muted
Page 43
Telephone operation
37
Telephone operation
Handset speakerphone
During a call, press /SPEAKERSPEAKER to switch between handsfree speakerphone
and normal handset use. Press OFF/CANCEL to hang up.
NOTES:
When you use the speakerphone, the key pad of the handset and the /SPEAKER button
are lit.
The speakerphone uses more power than the normal handset. If the handset battery becomes
very low while you are using the speakerphone, the call remains in speakerphone mode until
you hang up or the battery becomes depleted.
After installing a battery into the handset, the screen may show Low battery. If you use the
speakerphone at this time, the battery may become depleted. Follow the battery charging
instructions in the Battery installation and charging section on pages 7-8.
Last number redial
Each handset and the telephone base stores the last 10 telephone numbers
dialed (up to 30 digits each).
To view the 10 most recently dialed numbers:
Using a cordless handset:
To display the most recently called number, press
REDIAL/PAUSE.
To view up to 10 recently called numbers, press REDIAL/PAUSE, then qCID,
pDIR or REDIAL/PAUSE repeatedly.
The handset beeps twice at the end of the list. Press OFF/CANCEL to exit.
Using the telephone base:
To display the most recently called number, press
REDIAL/PAUSE.
To view up to 10 recently called numbers, press
REDIAL/PAUSE, then qCID, pDIR or REDIAL/PAUSE
repeatedly.
The telephone base beeps twice at the end of the list. Press CANCEL to exit.
•
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•
•
•
REDIAL #1/10
88 8- 8 8 3 -2 44 5
p
q
Redial #1/10
888-883-2445
Page 44
Telephone operation
38
Telephone operation
To redial a number:
Using a cordless handset:
To dial the displayed number, press PHONE/FLASH or /SPEAKERSPEAKER.
-OR-
Press PHONE/FLASH or /SPEAKERSPEAKER, then press REDIAL/PAUSE
repeatedly to view the redial memory. Press MENU/SELECT to dial the
displayed number.
Using the telephone base:
To dial the displayed number, lift the corded handset or press /SPEAKERSPEAKER.
-OR-
Lift the corded handset or press /SPEAKERSPEAKER. Then, press REDIAL/PAUSE
repeatedly to view the redial memory. Press MENU/SELECT to dial the
displayed number.
To delete a redial entry:
Using a cordless handset:
While the screen displays the desired number, press MUTE/DELETE to
delete the number from the redial memory.
Using the telephone base:
While the screen displays the desired number, press X/DELETE to delete
the number from the redial memory.
Equalizer
The handset and base equalizers enable you to change the quality of the
audio to best suit your hearing.
Using a cordless handset:
While on a call or intercom call, or listening to a message or announcement,
press EQ on the cordless handset to select the equalizer setting Treble 1,
Treble 2, Bass or Natural (the default setting). The current setting is shown
on the handset screen for two seconds.
Using the telephone base:
1. While on a call, pressWhile on a call, press MENU/SELECT.
2. Press qCID or pDIR to scroll to Equalizer and then press MENU/SELECT.
3. Press qCID or pDIR to select Treble 1, Treble 2, Bass or Natural (the
default setting), then press MENU/SELECT to store the setting.
NOTES:
If you switch the call between the handset and the speakerphone by pressing /SPEAKER, the
audio setting remains unchanged.
The current equalizer setting remains unchanged until a new setting is selected.
•
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Page 45
Telephone operation
39
Volume control
Using a cordless handset:
You can set the listening volume to one of six levels. While
on a call, press qCID/VOLUME to decrease or press
pDIR/VOLUME to increase the listening volume.
Using the telephone base:
You can set the listening volume to one of eight levels.
While on a call, press VOL q to decrease or
VOL p to increase the listening volume.
NOTES:
Handset and speakerphone volume settings are independent.
When the volume reaches the minimum or maximum setting, you hear two beeps.
Call waiting
If you subscribe to call waiting service from your telephone service provider,
and someone calls while you are already on a call, you hear two beeps.
Press
PHONE/FLASH on the handset or PTT/FLASH on the telephone
base to put your current call on hold and take the new call.
Press
PHONE/FLASH on your handset or PTT/FLASH on the telephone
base at any time to switch back and forth between calls.
NOTE: Missed call waiting calls are not counted as missed calls.
Mute
Use the mute function to turn off the microphone. You
can hear the caller, but the caller cannot hear you.
To mute a call:
• While on a call, press MUTE/DELETE on the handset
or MUTE on the telephone base. When mute is on,
the handset or telephone base shows Muted for a
few seconds. The MUTE icon displays on the handset
screen or the MUTE button lights up on the base
until you turn it off.
To end mute a call:
• Press MUTE/DELETE or MUTE again. When mute is
off, Microphone ON appears temporarily on the
handset or telephone base.
•
•
•
•
Options while on calls
Page 46
Telephone operation
40
Options while on calls
Chain dialing
Use this feature to initiate a dialing sequence from the numbers in the
directory, caller ID log or redial memory while you are on a call.
Chain dialing is useful when you wish to access other numbers (such as
bank account numbers or access codes) from the directory, caller ID log or
redial list.
Using a cordless handset:
To access the directory while on a call:
1. Press MENU/SELECT.
2. Press qCID or pDIR to scroll to Directory and then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
To access the caller ID log while on a call:
1. Press MENU/SELECT.
2. Press qCID or pDIR to scroll to Caller ID log, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
To access the redial list while on a call:
1. Press REDIAL/PAUSE to show the most recently
dialed number.
2. Press qCID or pDIR to scroll to the desired number,
or press REDIAL/PAUSE repeatedly to find the desired
number. Then, press. Then, press MENU/SELECT to dial the number shown.
Using the telephone base:
To access the directory while on a call:
1. Press MENU/SELECT.
2. Press qCID or pDIR to scroll to Directory and then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
06:30
AM
8/06
Speaker 0:01:20
Charlie Johnson
>Directory
Intercom
p
q
888-883-2445
Charlie Johnson
p
q
REDIAL #1/10
800-360-4121
Phone 0:01:20
Charlie Johnson
6:30
AM
8/06
888-883-2445
Charlie Johnson
>Directory
Intercom
Page 47
Telephone operation
41
Options while on calls
To access the caller ID log while on a call:
1. Press MENU/SELECT.
2. Press qCID or pDIR to scroll to Caller ID log, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
To access the redial list while on a call:
1. Press REDIAL/PAUSE to show the most recently
dialed number.
2. Press qCID or pDIR to scroll to the desired number,
or press REDIAL/PAUSE repeatedly to find the desired
number. Then, press Then, press MENU/SELECT to dial the number shown.
NOTES:
You cannot edit a directory entry while on a call. For more details about the directory,
see the Directory section starting on page 54.
You cannot copy a caller ID entry into the directory while on a call. For more details about
the caller ID log, see page 64.
If you press REDIAL/PAUSE while on a call, you can only view the 10 most recently dialed
numbers and you cannot erase the entries. For more details about the redial memory, see
page 37.
Press
OFF/CANCEL on the handset or CANCEL on the telephone base to exit redial,
directory or caller ID log when on a call.
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone
dialing temporarily during a call. This is useful if you need to send touch-tone
signals to access your telephone banking or long distance services.
1. During a call, press TONE .
2. Use the dialing keys to enter the desired number. The telephone sends
touch-tone signals.
3. The telephone automatically returns to pulse dialing after you end the call.
•
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•
R E D I A L #1/10
8 0 0 - 3 6 0 - 41 2 1
p
q
Page 48
Telephone operation
42
Options while on calls
Blind transfer
While on an outside call, you can transfer the call to a specific device or any
device without notifying them.
To transfer an outside call from a handset:
1. During the call, press MENU/SELECT.
2. Press MENU/SELECT to choose Transfer.
If you have one handset and no other registered devices,
the outside call is put on hold and your handset shows
Transferring call.... The telephone base rings and shows
Transfer from HANDSET X.
If you have other registered device(s) or more than one
handset, your screen shows TRANSFER TO:. Use the
dialing keys to eenter a specific device number (0 for the
telephone base, 1-9 for handsets 1-9, TONE followed
by 0-2 for handsets 10-12, or TONE followed by #
for all devices), or presspress qCID or pDIR to scroll to the
desired device and press MENU/SELECT. The outside
call is put on hold and your handset screen shows
Transferring call... or Transferring call to all.... The
other device rings and shows Transfer from HANDSET X (HANDSET
represents the handset name, X represents the handset number).
3. To answer the call on the destination handset, press, press PHONE/FLASH
or /SPEAKERSPEAKER. To answer the call on the telephone base, lift theTo answer the call on the telephone base, lift the, lift the
corded handset or press /SPEAKERSPEAKER. The initiating handset shows
Call transferred and goes to idle mode.
•
•
Phone 0:00:12
6:30
AM
8/06
>Transfer
Intercom
TRANSFER TO:
>HANDSET 2
Page 49
Telephone operation
43
Options while on calls
To transfer an outside call from the telephone base:
1. During the call, press MENU/SELECT.
2. Press MENU/SELECT to choose Transfer.
If your have one handset and no other registered
devices, the outside call is put on hold and the
telephone base shows Transferring call.... The
handset rings and shows Transfer from BASE 0
(BASE represents the base name).
If you have other registered device(s) or more than
one handset, the telephone base shows TRANSFER
TO:. Use the dialing keys to eenter a specific handset
number (1-9 for handsets 1-9, TONE followed by
0-2 for handsets 10-12, or TONE followed by
#
for all handsets), or presspress qCID or pDIR to scroll to the desired
handset and press MENU/SELECT. The outside call is put on hold and
the telephone base shows Transferring call... or Transferring call to
all.... The other handset(s) rings and shows Transfer from BASE 0 (BASE
represents the base name).
3. To answer the call on the destination handset, press, press PHONE/FLASH or
/SPEAKERSPEAKER. The telephone base shows Call transferred and goes to
idle mode.
NOTES:
To cancel the transfer and return to the external call before the blind transfer call is
answered, press
OFF/CANCEL,
PHONE/FLASH or /SPEAKER on your handset, or
CANCEL or /SPEAKER on your telephone base.
If the other device does not answer the transfer within 30 seconds, the transfer ends and the
initiating device rings while showing No response to transfer. If it does not pick up within 30
seconds, the device returns to idle mode and the outside call ends.
•
•
•
•
06:30
AM
8/06
Speaker 0:00:12
>Transfer
Intercom
p
q
TRANSFER TO:
>HANDSET 2
p
q
Page 50
Multiple handset use
Handset locator
The handset locator feature is useful if you
misplace any handsets.
To start the paging tone:
Press /HANDSET LOCATOR on the
telephone base to start the paging tone on
all handsets for 60 seconds.
NOTE: If you press OFF/CANCEL or MUTE/DELETE
on a handset, the ringer of that handset stops, but
the paging to the rest of the handsets continues.
To stop the paging tone:
Press PHONE/FLASH, /SPEAKERSPEAKER, or
any dialing key (0-9, TONE or #) on the
handset(s).
-OR-
Press /HANDSET LOCATOR, MUTE or
CANCEL on the telephone base.
Join a call in progress
When a handset or the telephone base is already on a call and you would
like to join the call, press PHONE/FLASH or /SPEAKERSPEAKER on your handset or
/SPEAKERSPEAKER on your telephone base, or lift the corded handset.
To end the call using a cordless handset, press OFF/CANCEL or place the
handset in the charger. To end the call using the telephone base, press
/SPEAKERSPEAKER or return the corded handset to the telephone base. The call
does not end until all handsets and the telephone base hang up.
NOTE: You can use up to four system handsets and the telephone base at the same time
on an outside call.
•
•
•
Multiple handset use
44
** Paging **
Page 51
Multiple handset use
45
Intercom
Use the intercom feature for conversations between two handsets, a handset
and the telephone base, or a handset/telephone base and a cordless
headset/speakerphone (sold separately). You can buy additional expansion
handsets (model AT&T CL80115), cordless headsets and speakerphones for
this telephone base to expand your telephone system (up to 12 handsets or
10 cordless handsets and two cordless headsets/speakerphones).
Using a cordless handset:
Press MENU/SELECT in idle mode to enter the main menu.
Press qCID or pDIR to scroll to Intercom, then press
MENU/SELECT.
If you have one handset and no other registered
devices, the handset shows Calling base.
If you have other registered device(s) or more than one
handset, the handset shows INTERCOM TO:. Use the
dialing keys to enter a specific device number (enter a specific device number (0 for the
telephone base, 1-9 for handsets 1-9, TONE followed
by 0-2 for handsets 10-12, # for a single headset/
speakerphone, # followed by 1 or 2 for headset/
speakerphone 1 or 2, or TONE followed by # for all
devices), or presspress qCID or pDIR to scroll to the desired
device and press MENU/SELECT. Your handset screen
shows Calling HANDSET X, Calling BASE 0, Calling
headset or Calling all devices.
The destination device(s) rings and shows HANDSET is calling, HANDSET
X is calling or HANDSET X is calling all (HANDSET represents the handset
name, X represents the handset number).
2. To answer the intercom call, press
PHONE/FLASH, /SPEAKERSPEAKER or
any dialing key (0-9, TONE , or #) on the called device. On the called
telephone base, press /SPEAKERSPEAKER or any dialing key (0-9, TONE , or #),
or lift the corded handset. Both devices now show Intercom.
3. To end the intercom call, one party presses OFF/CANCEL or places the
cordless handset back in the charger, presses CANCEL on the telephone
base, or hangs up the corded handset. The other party hears four beeps.. The other party hears four beeps. The other party hears four beeps.
Both devices display Intercom ended.
1.
•
•
Using the telephone base:
1. When the telephone base is not in use, press INT. You
can also press MENU/SELECT in idle mode to enter
the main menu, then press qCID or pDIR to scroll to
Intercom and press MENU/SELECT.
If you have one handset and no other registered
devices, the telephone base shows Calling HANDSET X.
•
Calling
BASE 0
HANDSET X
is calling
Intercom
11:35AM 12/02
Calling
HANDSET X
Page 52
Multiple handset use
46
Intercom
If you have other registered device(s) or more than one handset, the
telephone base shows INTERCOM TO:. Use the dialing keys to enter aenter a
specific handset number (1-9 for handsets 1-9, TONE followed by 0-2
for handsets 10-12, # for a single headset/speakerphone, # followed
by 1 or 2 for headset/speakerphone 1 or 2, or TONE followed by # for
all devices), or presspress qCID or pDIR to scroll to the desired handset and
press MENU/SELECT. The telephone base shows Calling HANDSET X or
Calling all handsets.
The destination handset(s) rings and shows Base is
calling, BASE 0 is calling or BASE 0 is calling all.
2. To answer the intercom call, press PHONE/FLASH,
/SPEAKERSPEAKER or any dialing key (0-9, TONE , or #)
on the destination handset. Both the base and the
handset now show Intercom.
3. To end the intercom call, one party presses
OFF/CANCEL or places the cordless handset back in
the charger, presses CANCEL on the telephone base,
or hangs up the corded handset. The other party hears four beeps. Both. The other party hears four beeps. Both The other party hears four beeps. Both
devices display Intercom ended.
NOTES:
Before the intercom call is answered, you can cancel it by pressing
OFF/CANCEL on the
handset or CANCEL on the telephone base.
If the called device is not answered within 100 seconds, or if it is in use, on a call or out of
range, the initiating device shows No answer. Try again..
To temporarily silence the intercom ringer, press OFF/CANCEL or MUTE/DELETE on the
handset, or press CANCEL or MUTE on the telephone base.
You can only use one pair of devices at a time to make intercom calls.
For cordless headsets and speakerphones, refer to the corresponding user’s manual on how
to answer and end an intercom call.
If a total of two cordless headset(s) and/or speakerphone(s) are registered to the telephone
base, they appear as HEADSET 1 and HEADSET 2, respectively, in the intercom menu.
Answer an incoming call during an intercom call
If you receive an outside call during an intercom call, there is a two-beep call
waiting tone.
To answer the call, press PHONE/FLASH on the cordless handset. You can
also lift the corded handset or press /SPEAKER on the telephone base.
The intercom call ends automatically. The party on the intercom call hears
four beeps. Other system devices can also answer the incoming call by
pressing PHONE/FLASH or /SPEAKER on the handset, or pressing
/SPEAKER or lifting the corded handset on the telephone base.
To end the intercom call without answering the incoming call, press
OFF/CANCEL on the handset or CANCEL on the telephone base. You can
also return the corded handset back to the telephone base.
NOTE: For cordless headsets and speakerphones, refer to the corresponding user’s manual
on how to answer an incoming call during an intercom call.
•
•
•
•
•
•
•
•
•
10:01
PM
10/15
Intercom
BASE 0
is calling
Page 53
Multiple handset use
47
Call transfer using intercom
Use the intercom feature to transfer an outside call to another system
handset or the telephone base. You can also share an outside call with
another system handset or the telephone base.
To transfer or share an outside call using intercom:
Using a cordless handset:
1. During the call, press MENU/SELECT.
2. Press qCID or pDIR to scroll to Intercom and press MENU/SELECT.
3. Choose the device(s) you would like to transfer the call to using the
options from Step 1 on page 45.
4. When the destination device picks up, your handset shows Intercom and
the outside call is put on hold. You have the following options:
You can transfer the call. Press MENU/SELECT twice
to choose Transfer. The handset shows
Call transferred. The other device automatically
connects to the outside call.
You can let the other device join you on the outside call
in a three-way conversation. Press MENU/SELECT.
Press qCID or pDIR to highlight Share call, then press MENU/SELECT.
You can end the intercom call and continue the outside call with your
handset. Press PHONE/FLASH on your handset (the ended intercom call
party hears four beeps).
Using the telephone base:
1. During the call:
Press INT.
-OR-
Press MENU/SELECT. Press qCID or pDIR to scroll to Intercom, then
press MENU/SELECT.
2. Choose the handset(s) you would like to transfer the call to using the
options from Step 1 on pages 45-46.
3. When the destination handset(s) picks up, the telephone
base shows Intercom and the outside call is put on hold.
Then, you have the following options:
You can transfer the call. Press MENU/SELECT twice to choose
Transfer. The telephone base shows Call transferred. The other
handset automatically connects to the outside call.
You can let the other handset join you on the outside call in a threeway conversation. Press MENU/SELECT. Press qCID or pDIR to highlight
Share call, then press MENU/SELECT.
You can end the intercom call and continue the outside call with the
telephone base. Press CANCEL on the telephone base (the ended
intercom call party hears four beeps).
•
•
•
•
•
•
•
•
>Transfer
Share call
p
q
>Transfer
Share call
Page 54
Multiple handset use
48
Push-to-talk (PTT)
You can directly broadcast messages to the
speakerphone of any device. Press and hold
PUSH TO TALK on a handset or PTT/FLASH on the
telephone base to begin two-way communication.
While talking to another device, Press and hold
PUSH TO TALK on the handset or PTT/FLASH on the
telephone base and release when you are finished
speaking, so that the other person can respond.
Only one device can talk at a time.
Only one PTT session can be active at a time.
While PTT is in use between two devices, other
devices cannot use the intercom feature but can
access the answering system.
When you attempt to place a PTT call to another
device which is accessing the answering system
or on an intercom call or outside call, your device
screen shows Not available at this time.
Turn PTT on or off
Using a cordless handset:
Press PUSH TO TALK when the handset is not in use. The
PUSH TO TALK menu displays.
Press qCID or pDIR to highlight PTT On/Off, then press
MENU/SELECT.
Press qCID or pDIR to choose On or Off, then press MENU/SELECT.
Using the telephone base:
Press PTT/FLASH when the telephone base is not in
use. The PUSH TO TALK menu displays.
Press qCID or pDIR to highlight PTT On/Off, then
press MENU/SELECT.
Press qCID or pDIR to choose On or Off, then press MENU/SELECT.
NOTE: The handset or the telephone base screen displays No Incoming PTT when PTT is
turned off.
•
•
•
•
•
1.
2.
3.
1.
2.
3.
PUSH TO TALK
> P T T O n / O f f
p
q
PTT
PUSH TO TALK
>PTT On/Off
Page 55
Multiple handset use
49
Push-to-talk (PTT)
PTT call to a single device
Using a cordless handset:
There are a few ways to begin a PTT call to a single device.
When the handset is not in use:
If you have one handset, press and hold PUSH TO TALK.
If you have more than one handset:
w Press PUSH TO TALK on the handset. Then, use the
dialing keys to enter the destination device number.
-OR-
w Press PUSH TO TALK on the handset. Press qCID or
pDIR to highlight the destination device number, then
press MENU/SELECT or PUSH TO TALK.
The handset shows Connecting to HANDSET X...
(HANDSET represents the handset name, X represents the
destination handset number) or Connecting to BASE 0...
(BASE represents the base name)
for a few seconds. When
the connection is made, both your and the destination
device screens display Press and hold [PTT] to talk.
Press and hold PUSH TO TALK. A chirp indicates your
microphone is on. Speak towards the device. Your voice is
broadcast to the destination device.
While you are speaking, your handset shows
PTT To handset: X or PTT To base.
Release PUSH TO TALK after speaking. Both devices beep once
again and the screens show Press and hold [PTT] to talk, then, you can
press and hold PUSH TO TALK to continue speaking or the destination
device can respond (see Answer a PTT call on page 52).
To end the PTT call, press OFF/CANCEL or place the cordless handset in
the charger. The handset shows Push to talk Ended for a few seconds.
1.
•
•
2.
3.
4.
PUSH TO TALK
>HANDSET X
Connecting to
HANDSET X...
Press and hold
[PTT] to talk
PTT To
handset: X
Page 56
Multiple handset use
50
Push-to-talk (PTT)
Using the telephone base:
1. There are a few ways to begin a PTT call to a single handset. When the
telephone base is not in use:
If you have one handset, press and hold PTT/FLASH.
If you have more than one handset:
w Press PTT/FLASH, then, use the dialing keys to
enter the destination handset number.
-OR-
w Press qCID or pDIR to highlight the destination
handset number, then press MENU/SELECT or
PTT/FLASH.
The telephone base shows Connecting to HANDSET
X...
(HANDSET represents the handset name, X
represents the destination handset number)
for a few
seconds. When the connection is made, both the
telephone base and destination handset display
Press and hold [PTT] to talk.
2. Press and hold PTT/FLASH. A chirp indicates your
microphone is on. Speak towards the telephone base.
Your voice is broadcast to the destination handset.
While you are speaking, the telephone base shows
PTT To handset: X.
3. Release PTT/FLASH after speaking. Both devices beep once again
and the screens show Press and hold [PTT] to talk. Then, you can
press and hold PTT/FLASH to continue speaking or the destination device
can respond (see Answer a PTT call on page 52).
4. To end the PTT call, press CANCEL. The telephone base shows
Push to talk Ended for a few seconds.
•
•
PTT To
handset: X
Connecting to
HANDSET X...
Press and hold
[PTT] to talk
PUSH TO TALK
>HANDSET X
p
q
Page 57
Multiple handset use
51
Push-to-talk (PTT)
PTT call to multiple devices
When there are multiple handsets registered to the phone system, PTT
supports one-to-group calls. PTT supports a maximum of one-to-five calls
when one to five handsets are registered, and a maximum of one-to-four
calls when six or more handsets are registered. The first four registered
handsets will be eligible to use this feature. Other handsets can only use PTT
for one-to-one calls.
To call multiple devices using a cordless handset:
1. You have three ways to call multiple devices. When the handset is not in use:
Press and hold PUSH TO TALK until the handset shows
Connecting to group....
Press PUSH TO TALK. Press qCID or pDIR to choose Group. Press
MENU/SELECT or PUSH TO TALK, then your handset shows
Connecting to group....
Press PUSH TO TALK. Press TONE followed by # (pound key). The
handset shows Connecting to group....
When the connection is made, both the caller and the destination parties
hear a beep. The speakerphones on all other devices automatically activate.
2. You need to press and hold PUSH TO TALK when you want to speak.
Speak towards the handset. Your voice is broadcast to all eligible devices.
3. Release PUSH TO TALK after speaking.
4. Any device can reply (see Answer a PTT call on page 52).
To call multiple devices using the telephone base:
1. You have three ways to call multiple handsets. When the telephone base is
not in use:
Press and hold PTT/FLASH until the screen shows Connecting to group....
Press PTT/FLASH. Press qCID or pDIR to choose Group. Press
MENU/SELECT or PTT/FLASH, then the telephone base shows
Connecting to group....
Press PTT/FLASH. Press TONE followed by # (pound key). The screen
shows Connecting to group....
When the connection is made, both the caller and the destination parties
hear a beep. The speakerphones on all other devices automatically activate.
2. You need to press and hold PTT//FLASH when you want to speak. Speak
towards the telephone base. Your voice is broadcast to all devices.
3. Release PTT//FLASH after speaking.
4. Any handset can reply (see Answer a PTT call on page 52).
NOTE: After PUSH TO TALK on the handset or PTT/FLASH on the telephone base is released,
the PTT call remains open for a short time. If no one presses PUSH TO TALK on the handset
or PTT/FLASH on the telephone base within 10 seconds, the PTT call ends automatically.
•
•
•
•
•
•
Page 58
Multiple handset use
52
Push-to-talk (PTT)
Answer a PTT call
You can respond to a PTT call, as described below.
When your device receives a PTT call, it beeps and shows Press and hold
[PTT] to talk.
When the other party is speaking, your speakerphone light is on, and your
device shows:
PTT From HS X To HS X (the first X represents the initiating handset
number, and the second X represents your handset number; a
maximum of four handset numbers appear).
-ORPTT From HS X To Base (X represents the initiating handset number) or
PTT From HS X To Base & HS X (the first X represents the initiating
handset number, and the second X represents your handset number;
a maximum of four handset numbers appear).
-ORPTT From Base To HS X (the X represents your handset number; a
maximum of five handset numbers appear).
When your speakerphone light is off (the screen shows Press and hold
[PTT] to talk), press and hold PUSH TO TALK on your handset or
PTT/FLASH on your telephone base. You will hear a chirp. Speak towards
the device.
While you are speaking, your device shows PTT To Base, PTT To
Handset: X (X represents the handset numbers of one or more
destination handsets; a maximum of five handset numbers appear), or
PTT To Base & Handset: X (X represents the handset numbers of one or
more destination handsets; a maximum of four handset numbers appear) .
Your voice is broadcast to all destination devices.
After speaking, release PUSH TO TALK on your handset or PTT/FLASH
on your telephone base. Your device will beep. After the beep, if your
speakerphone light is off, you can press and hold PUSH TO TALK on your
handset or PTT/FLASH on your telephone base to continue speaking, or
the destination device can respond.
1.
2.
•
•
•
3.
•
•
Change a one-to-one PTT call to an intercom call
You can convert a one-to-one PTT session to an intercom call.
When your device shows Press and hold [PTT] to talk, press MENU/SELECT.
The screen shows Intercom.
Press MENU/SELECT. Your device displays Calling base, Calling BASE
0 or Calling HANDSET X. The destination device briefly shows Push to
talk Ended and then HANDSET is calling, HANDSET X is calling, Base is
calling or BASE 0 is calling. The destination device rings.
1.
2.
Page 59
Multiple handset use
53
Answer an incoming call during a PTT call
When you receive an outside call during PTT, there is an alert tone.
During a one-to-one PTT call, press PHONE/FLASH on your handset or
/SPEAKER on the telephone base. The PTT call ends automatically and
the outside call is answered.
During a one-to-group PTT call, press PHONE/FLASH on the initiating
handset or /SPEAKER on the initiating telephone base. The PTT call
ends automatically and the outside call is answered.
During a one-to-group PTT call, press PHONE/FLASH on any one of the
destination handsets, or press /SPEAKER on the destination telephone
base. That device answers the outside call. The PTT call continues for the
rest of the PTT participants.
To leave the PTT call without answering the incoming call, press
OFF/CANCEL on your handset or CANCEL on your telephone base.
The telephone continues to ring.
Make an outgoing call during a PTT call
During a one-to-one PTT call, press PHONE/FLASH on your handset or
/SPEAKER on your telephone base to get a dial tone. The PTT call ends
automatically.
During a one-to-group PTT call, press PHONE/FLASH on the initiating
handset or /SPEAKER on the initiating telephone base. The PTT call
ends automatically and you get a dial tone.
During a one-to-group PTT call, press PHONE/FLASH on any one of the
destination handsets or press /SPEAKER on the destination telephone
base. That device gets a dial tone. The PTT call continues for the rest of
the PTT participants.
End or leave a PTT call
The initiating device can end the PTT call. If any one of the destination devices
leaves the PTT call, the call continues until all participants or the initiator hangs up.
Press OFF/CANCEL on the handset or place the handset in the charger, or
press CANCEL on the telephone base. The screen shows Push to talk Ended.
NOTE: After PUSH TO TALK on the handset or PTT/FLASH on the telephone base is released,
the PTT call remains open for a short time. If no one presses PUSH TO TALK on the handset
or PTT/FLASH on the telephone base within 10 seconds, the PTT call ends automatically.
•
•
•
•
•
•
•
Push-to-talk (PTT)
Press PHONE/FLASH or any dialing key (0-9, # or TONE ) on the destination
handset, or press /SPEAKER or any dialing key (0-9, # or TONE ) on the
telephone base or lift the corded handset to answer. Both devices show Intercom.
To end the intercom call, press OFF/CANCEL on your handset or place
the handset in the charger, or press CANCEL on the telephone base. Both
screens show Intercom ended.
3.
4.
Page 60
54
About the directory
Shared directory
The directory is shared by all handsets and the telephone
base. Changes made to the directory from any device apply
to all.
NOTE: Only one handset or the telephone base can review the
directory at a time. If another device tries to enter the directory, the screen shows
Not available at this time.
Capacity
The directory can store up to 50 entries, with a maximum of 15
alphanumeric characters (including spaces) for names and 30 digits for
telephone numbers. A convenient search feature can help you find and dial
numbers quickly (page 58).
If you try to save an entry when there are already 50 entries, the screen
shows Directory full. You cannot store a new number until you delete one.
Directory
Charlie Johnson
888-883-2445
Page 61
Directory
55
Create directory entries
Create a new directory entry
Using a cordless handset or the telephone base:
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press qCID or pDIR to scroll to Directory, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to Add contact, then press
MENU/SELECT.
4. Use the dialing keys to enter a telephone number (up to
30 digits) when prompted.
Press qCID or pDIR to move the cursor to the left
or right.
Press MUTE/DELETE on the handset or X/DELETE on the
telephone base to erase a digit.
Press and hold MUTE/DELETE on the handset or
X/DELETE on the telephone base to erase all digits.
Press and hold REDIAL/PAUSE to enter a three-second
dialing pause (a p appears).
-OR-
Copy a number from the redial list by pressing REDIAL/PAUSE, then qCID,
pDIR or pressing REDIAL/PAUSE repeatedly to locate the number. Press
MENU/SELECT to copy the number.
5. Press MENU/SELECT to move on to the name.
The display shows Number already saved if the number
is already in the directory. You cannot save the same
number twice.
6. Use the dialing keys to enter a name (up to 15 characters)
when prompted. Each time you press a key, the character
on that key appears. Additional key presses produce other
characters on that key. See the chart on the following page.
Press qCID or pDIR to move the cursor to the left
or right.
Press 0 to add a space.
Press MUTE/DELETE on the handset or X/DELETE on
the telephone base to erase a character.
Press and hold MUTE/DELETE on the handset or X/DELETE on the
telephone base to erase all characters.
Press TONE to change the next letter to upper or lower case.
•
•
•
•
•
•
•
•
•
•
Answering sys
>Directory
Review
>Add contact
ENTER NUMBER
888-883-2445
_
Saved
ENTER NAME
Robert Brown_
Page 62
Directory
56
7. Press MENU/SELECT to store your new directory entry. There is a
confirmation tone and the screen shows Saved. To change the entry later,
see page 60
.
Add a predialed telephone number to the directory
You can save a predialed telephone number to the directory.
Enter the telephone number when in idle mode.
Follow the steps in Edit a directory entry on page 60.
1.
2.
Create directory entries
NOTE: The first letter of every word is a capital letter. The remaining letters in a word
start as lower case letters, as shown in the chart below.
Dialing
keys
Characters by number of key presses
1 2 3 4 5 6 7 8 9 10 11
1
1 . - ‘ ( ) * # & / ,
2 A B C a b c 2
3 D E F d e f 3
4 G H I g h i 4
5 J K L j k l 5
6 M N O m n o 6
7 P Q R S p q r s 7
8 T U V t u v 8
9 W X Y Z w x y z 9
0 space 0
*
#
Page 63
Directory
57
Review the directory
Review directory entries
Using a cordless handset or the telephone base:
1. Press pDIR when in idle mode. The summary screen shows briefly and
then the first entry in the directory shows.
-OR-
Press MENU/SELECT when in idle mode, then press qCID or pDIR to scroll
to Directory. Press MENU/SELECT twice.
2. Press qCID or pDIR to browse through the directory. Entries appear
alphabetically by the first letter in the name.
NOTES:
If the telephone number in the directory exceeds 15 digits, < appears in front of the telephone
number. Press TONE to move towards the end of the telephone number or press # (pound key)
to move towards the beginning of the telephone number.
Directory empty appears if there are no directory entries.
•
•
Page 64
Directory
58
Search the directory
Search by name
Using a cordless handset or the telephone base:
1. Press pDIR in idle mode to show the first listing in the directory.
2. When an entry appears, press the dialing keys (0-9) to start a name
search. The directory shows the first name beginning with the first letter
associated with the dialing key, if there is an entry in the directory
beginning with that letter. Press qCID or pDIR to scroll through
the directory.
3. To see other names starting with the letters on the same dialing key, keep
pressing the key. The names appear in alphabetical order. For example, if
you have the names Jennifer, Jessie, Kevin and Linda in your directory:
If you press 5 (JKL) once, you see Jennifer. Press qCID and you
see Jessie.
If you press 5 (JKL) twice, you see Kevin.
If you press 5 (JKL) three times, you see Linda.
If you press 5 (JKL) four times, you see 5 and then the directory entry
beginning with 5 or the next closest entry after 5.
If you press 5 (JKL) five times, you see Jennifer again.
NOTES:
If there is no name matching the first letter of the key you press, the directory shows a name
matching the following letters of the key.
If you press a key (0-9) and no name starts with any of the letters on that key, the directory
shows the entry matching the next letter in the directory.
•
•
•
•
•
•
•
Page 65
Directory
59
Dial, delete or edit directory entries
To dial, delete or edit a directory entry (name and number), the entry must
be displayed on the screen. Use Review the directory (page 57) or
Search by name (page 58) to show an entry.
Display dial
To dial a displayed number from the directory:
Press PHONE/FLASH or /SPEAKERSPEAKER on the handset.
-OR-
On the telephone base, lift the corded handset or press /SPEAKERSPEAKER.
Delete a directory entry
Using a cordless handset:
To delete the displayed directory entry, press MUTE/DELETE.
The screen displays Delete contact?. Press MENU/SELECT to
confirm. There is a confirmation tone and the screen displays
Contact deleted. You cannot retrieve a deleted entry.
Using the telephone base:
To delete the displayed directory entry, press X/DELETE.
The screen displays Delete contact?. Press MENU/SELECT
to confirm. There is a confirmation tone and the screen
displays Contact deleted. You cannot retrieve a
deleted entry.
Robert Brown
D el e t e c on t a ct ?
Robert Brown
Delete contact?
Page 66
Directory
60
Dial, delete or edit directory entries
Edit a directory entry
Using a cordless handset or the telephone base:
1. When a directory entry displays, press MENU/SELECT. The
screen shows EDIT NUMBER along with the phone number
to be edited. If you only want to edit the name, skip to
Step 3.
2. To edit the number:
Press the dialing keys to add digits.
Press qCID or pDIR to move the cursor to the left
or right.
Press MUTE/DELETE on the handset or X/DELETE on the
telephone base to erase a digit.
Press and hold MUTE/DELETE on the handset or
X/DELETE on the telephone base to erase all digits.
Press and hold REDIAL/PAUSE to add a three-second
dialing pause (a p appears).
3. Press MENU/SELECT to move on to the name. The screen
shows EDIT NAME along with the name to be edited.
4. To edit the name:
Press the dialing keys to add characters (page 56).
Press qCID or pDIR to move the cursor to the left or right.
Press MUTE/DELETE on the handset or X/DELETE on the telephone base
to erase a character.
Press and hold MUTE/DELETE on your handset or X/DELETE on your
telephone base to erase all characters.
5. Press MENU/SELECT to save the entry. There is a confirmation tone and the
screen shows Saved.
•
•
•
•
•
•
•
•
•
Linda Miller
888-722-7702
EDIT NUMBER
888-883-2445_
EDIT NAME
Robert Brown_
Robert Brown
888-883-2445
Page 67
Directory
61
Speed dial
The telephone system has 10 speed dial locations
(2-9 and 0, location 1 is reserved for voicemail) where
you can store the telephone numbers you wish to dial more
quickly. You can store up to 30 digits in each location. Speed
dial assignments can only be selected from the existing
directory entries, with the exception of 1, which must be
manually entered. In the directory, speed dial locations
except for 1 are indicated by their number in the
bottom right hand corner of the entry.
Assign a speed dial number
Using a cordless handset or the telephone base:
1. When the telephone is idle, press MENU/SELECT.
2. Press qCID or pDIR to scroll to Directory. Press MENU/SELECT.
3. Press qCID or pDIR to scroll to Speed dial. Press
MENU/SELECT.
4. Press qCID or pDIR to choose your desired speed dial
location (2-9, 0), then press MENU/SELECT. The screen
briefly shows Copy from Directory... and then displays the
directory list.
5. Press qCID or pDIR to scroll to the phone number you wish
to assign to the selected speed dial location.
6. Press MENU/SELECT to save the setting. There is a
confirmation tone and the screen returns to the speed
dial list.
-OR-
1. When the telephone is idle, press and hold the desired speed dial location
(2-9, 0), then press MENU/SELECT. The screen briefly shows Copy from
Directory... and then displays the directory list.
2. Press qCID or pDIR to scroll to the phone number you wish to assign to
the selected speed dial location.
3. Press MENU/SELECT to save the setting. There is a confirmation tone and
the screen returns to the speed dial list.
Robert Brown
888-883-2445
2
Speed dial location
p
q
Speed dial location
Robert Brown
888-883-2445
2
Answering sys
>Directory
Add contact
>Speed dial
>2:Robert Brown
3:<Unassigned>
Page 68
Directory
62
Speed dial
Reassign a speed dial number
Using a cordless handset or the telephone base:
1. When the telephone is idle, press MENU/SELECT.
2. Press qCID or pDIR to scroll to Directory. Press MENU/SELECT.
3. Press qCID or pDIR to scroll to Speed dial. Press
MENU/SELECT.
4. Press qCID or pDIR to choose the location you wish
to reassign, then press MENU/SELECT to show the
directory entry.
5. Press MENU/SELECT again.
6. Press MENU/SELECT to select Change SD. The screen
briefly shows Copy from Directory... and then displays the
directory list.
7. Press qCID or pDIR to scroll to the phone number you
wish to reassign to the selected speed dial location.
8. Press MENU/SELECT to save the setting and return to the speed dial list.
There is a confirmation tone.
Assign your speed dial voicemail number
See the Set speed dial voicemail number sections on page 19 and page 30
for instructions on assigning your speed dial voicemail number.
Robert Brown
888-883-2445
2
Copy from
Directory...
Linda Miller
888-722-7702
2
Page 69
Directory
63
Speed dial
Delete a speed dial number
Using a cordless handset or the telephone base:
1. When the telephone is idle, press MENU/SELECT.
2. Press qCID or pDIR to scroll to Directory. Press
MENU/SELECT.
3. Press qCID or pDIR to scroll to Speed dial. Press
MENU/SELECT.
4. Press qCID or pDIR to scroll to the location you wish
to delete the speed dial number from, then:
Press MUTE/DELETE on the handset or X/DELETE on
the telephone base to delete the displayed speed dial
number. There is a confirmation tone and the screen
shows Speed dial empty before returning to the speed
dial list.
-OR-
Press MENU/SELECT to show the directory entry.
Press MENU/SELECT again.
Scroll to Clear SD and then press MENU/SELECT to delete the
displayed speed dial number. There is a confirmation tone and the
screen shows Speed dial empty before returning to the speed dial list.
Make a call using speed dial
Using a cordless handset or the telephone base:
When in idle mode, press and hold the dialing key (2-9, 0) corresponding to
the assigned location you wish to call.
-OR-
1. Press MENU/SELECT when in idle mode.
2. Press qCID or pDIR to scroll to Directory, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to Speed dial, then press MENU/SELECT.
4. Press qCID or pDIR to scroll to the desired location and then press
PHONE/FLASH or /SPEAKERSPEAKER on the cordless handset, or press
/SPEAKERSPEAKER or lift the corded handset on the telephone base.
Check your voicemail using speed dial
Using a cordless handset or the telephone base:
Press and hold the 1 key on a cordless handset or the telephone base
to dial your voicemail number. If you are using the telephone base, the
speakerphone is used to dial out. You may switch to corded handset mode
by picking up the corded handset.
•
i.
ii.
iii.
Linda Miller
888-722-7702
2
Speed dial
empty
>2:<Unassigned>
3:<
Unassigned
>
Page 70
64
About caller ID
This product supports caller ID services offered by most telephone service
providers. Caller ID allows you to see the name, number, date and time of calls.
The available caller ID information will appear after the first or second ring.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and
telephone number of the caller before answering the call,
even while on another call.
It may be necessary to change your telephone service to
use this feature. Contact your telephone service provider if:
You have both caller ID and call waiting, but as separate
services (you may need to combine these services).
You have only caller ID service, or only call waiting service.
You don’t subscribe to caller ID or call waiting services.
There are fees for caller ID services. In addition, services may
not be available in all areas.
This product can provide information only if both you and
the caller are in areas offering caller ID service and if both
telephone service providers use compatible equipment. The
time and date, along with the call information, are from the
telephone service provider.
Caller ID information may not be
available for every incoming call. Callers
may intentionally block their names
and/or telephone numbers. You can
only view a maximum of 15 digits of
every caller ID log entry. To view caller
ID log entries with numbers between 16
and 24 digits, you must save the entry
to the directory (see page 69).
NOTE: You can use this product with regular
caller ID service, or you can use this
product’s other features without subscribing
to caller ID or combined caller ID with call
waiting service.
•
•
•
CHRISTINE SMITH
888-883-2445
NEW
10/15
10:01
AM
CHRISTINE SMITH
888-883-2445
NEW
10/15
10:01
AM
Caller ID
Page 71
Caller ID
65
Caller ID log
How the caller ID log works
The telephone stores caller ID information about the last 50 incoming calls
in the telephone base. Entries are stored in reverse chronological order. The
phone deletes the oldest entry when the log is full to make room for new
calls. This information is common to the telephone base and all handsets,
so changes made using any handset or the telephone base are reflected
in all other devices. If you answer a call before the information appears on
the screen, it does not show in the caller ID log.
NOTE: Each entry may have up to 24 digits for the phone number and 15 characters for
the name.
Missed (new) call indicator
When a handset or the telephone base is in idle mode and
has new or missed calls, its screen shows XX Missed calls.
All new and missed entries are counted as missed calls. Each
time you review a new caller ID log entry (indicated by NEW
on the screen), the missed calls message goes away. When
there is a new unanswered call, the missed calls message
displays again. The number of missed calls includes all new
and missed entries that have not been reviewed.
If you do not want to review the missed calls one by one,
but still want to keep them in the caller ID log, you
can press and hold
OFF/CANCEL on the handset for
four seconds when the handset is idle, or press and hold
CANCEL on the telephone base for four seconds when
the telephone base is idle. You will hear a confirmation
tone. All the entries in the caller ID log become old
(reviewed already), and the missed calls message
goes away.
MSG #
1
10:01
PM
10/15
BASE
6 Missed calls
MSG #
1
10:01
PM
10/15
NEW
Robert Brown
888-883-2445
p
q
Robert Brown
888-883-2445
NEW
10/15
09:30
AM
HANDSET 1
10/15
6 Missed calls
10:01
AM
Page 72
Caller ID
66
Caller ID operation
Memory match
If the incoming telephone number matches the last 7 digits
of a telephone number in your directory, the name
that appears on the screen matches the corresponding
name in your directory.
For example, if Christine Smith calls, her name appears as
Chris if this is how you entered it into your directory.
NOTE: The number shown in the caller ID log will be in the format
sent by the telephone service provider. The telephone service
provider usually delivers ten-digit phone numbers (area code plus
telephone number). If the telephone number of the caller does not
match a number in your directory, the name will appear as it is
delivered by the telephone service provider.
CHRIS
888-883-2445
10/15
10:01
AM
Chris
888-883-2445
NEW
10/15
10:01
AM
NEW
Page 73
Caller ID
67
Caller ID operation
Review the caller ID log
Review the caller ID log to find out who called, to return
the call, or to copy the caller’s name and number into your
directory. Caller ID log empty appears if there are no records
in the caller ID log.
Using a cordless handset or the telephone base:
1. When the handset or the telephone base is in idle
mode, press qCID to review the caller ID log in reverse
chronological order starting with the most recent call.
-OR-
Review the caller ID log by pressing MENU/SELECT.
Press qCID or pDIR to scroll to Caller ID log, then press
MENU/SELECT twice to select Review.
2. Press qCID or pDIR to scroll through the list.
3. Press
OFF/CANCEL on the handset or CANCEL on
the telephone base to exit the caller ID log.
You hear a double beep when the list reaches the
beginning or end of the caller ID log.
NOTE: Only one handset or the telephone base can review
the caller ID log at a time. If another device tries to enter
the directory or caller ID log, it shows Not available at
this time.
10:01
PM
10/15
MSG #
1
BASE
6 Missed calls
Directory
>Caller ID log
p
q
AM
NEW
10/15
10:21
PM
10/15
NEW
CHRISTINE SMITH SMITH
888-883-2445
Date of call
Caller’s name
Caller’s number
Appears if it is a
new or missed call.
Time of call
p
q
CHRISTINE SMITH SMITH
888-883-2445
NEW
10:01
AM
10/15
Caller’s name
Caller’s number
Appears if it is a new or
missed call.
Date of call
Time of call
HANDSET 1
6 Missed calls
10:01
AM
10/15
Directory
>Caller ID log
Page 74
Caller ID
68
Caller ID operation
View dialing options
Although the incoming caller ID log entries have 10 digits (the area code plus
the seven-digit number), in some areas, you may need to dial only the seven
digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits.
You can change and store the number of digits that you dial in the caller ID log.
While reviewing the caller ID log, press # (pound key)
repeatedly to show different dialing options for local
and long distance numbers before dialing or saving
the telephone number in the directory.
Press 1 repeatedly if you need to add or remove 1
in front of the telephone number before dialing or
saving it in the directory.
When the number is in the correct format for dialing,
call the number by pressing PHONE/FLASH or
/SPEAKERSPEAKER on the cordless handset, or press /SPEAKERSPEAKER or lift the corded
handset on the telephone base.
To save the number to the directory, see Save a caller ID log entry to the
directory on the next page.
Dial a caller ID log entry
Using a cordless handset or the telephone base:
1. When in the caller ID log, press qCID or pDIR to browse.
2. Press PHONE/FLASH or /SPEAKER on the cordless handset, or press
/SPEAKER or lift the corded handset on the telephone base to dial the
displayed entry.
Delete caller ID log entries
Using a cordless handset or the telephone base:
To delete an entry:
Press MUTE/DELETE on the handset or X/DELETE on the telephone base
to delete the shown entry.
To delete all entries:
1. Press MENU/SELECT when in idle mode.
2. Press qCID or pDIR to scroll to Caller ID log, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to Del all calls, then press MENU/SELECT.
4. When the screen shows Delete all calls?, press MENU/SELECT to confirm.
There is a confirmation tone and the screen returns to the previous menu.
•
883-2445
1-883-2445
888-883-2445
1-888-883-2445
883-2445
1-883-2445
888-883-2445
1-888-883-2445
Press #
Press 1
Page 75
Caller ID
69
Caller ID operation
Save a caller ID log entry to the directory
Using a cordless handset or the telephone base:
1. When in the caller ID log, press qCID or pDIR to browse.
2. Press MENU/SELECT to select an entry. On the telephone base, you need
to press MENU/SELECT again to select Directory.
3. When the screen displays EDIT NUMBER, use the dialing keys to edit
the number.
Press qCID or pDIR to move the cursor to the left or right.
Press MUTE/DELETE on the handset or X/DELETE on the telephone
base to backspace and erase a digit.
Press and hold MUTE/DELETE on the handset or X/DELETE on the
telephone base to erase the entire entry.
Press and hold REDIAL/PAUSE to insert a three-second dialing pause
(a p appears).
4. Press MENU/SELECT to move to the name.
5. When the screen displays EDIT NAME, use the dialing keys (page 56) to
edit the name.
Press qCID or pDIR to move the cursor to the left or right.
Press MUTE/DELETE on the handset or X/DELETE on the telephone
base to erase a character.
Press and hold MUTE/DELETE on the handset or X/DELETE on the
telephone base to erase all characters.
Press # (pound key) to move the last word to the front. For example,
Johnson Charlie becomes Charlie Johnson when you press
# (pound key).
6. Press MENU/SELECT when done. The screen shows Saved.
NOTES:
You may need to change how a caller ID number is dialed if the entry does not appear in the
correct format. Caller ID numbers may appear with an area code that is not necessary for
local calls, or without a 1 that is necessary for long distance calls (see View dialing options
on the previous page).
If the caller’s name you received from the telephone service provider is all in capital letters,
the first letter of every word remains a capital letter, while other letters become lower case.
However, the next letter after the prefix “Mac”, “Mc”, “D’”, “C’” or “O’”, is kept as a capital
letter. For example, the “D” in “MacDonald” is kept as a capital letter. Another exception is
that “VAN DER” will be changed to “Van der”.
If the telephone number from the caller ID information has already been saved in the directory
under a different name, the new name will overwrite the old one.
•
•
•
•
•
•
•
•
•
•
•
Page 76
Caller ID
70
Reasons for missing caller ID information
There are occasions when other information or no information shows for
various reasons:
On-screen message Reason
PRIVATE NUMBER
The caller prefers not to show the telephone number.
PRIVATE NAME
The caller prefers not to show the name.
PRIVATE CALLER
The caller prefers not to show the phone number and name.
UNKNOWN NUMBER
Your telephone service provider cannot determine the
caller’s number.
UNKNOWN NAME
Your telephone service provider cannot determine the
caller’s name.
UNKNOWN CALLER
Your telephone service provider cannot determine the caller’s
name and telephone number.
Calls from other countries may also generate this message.
Page 77
71
Call block
About call block
If you have subscribed to caller ID service, you can use the call block
feature to reject certain calls automatically. The call block list stores up
to 20 entries. The telephone system can reject calls automatically
according to:
Numbers saved into the call block list
Incoming calls without numbers
This feature is only available on the telephone base.
NOTE: The blocked calls are displayed as Blocked call in the caller ID log.
•
•
10:01
PM
10/15
Blocked call
888-772-7702
Page 78
72
Call block
Call block
Add a call block entry
When the telephone base is in idle mode, press
MENU/SELECT.
Press qCID or pDIR to scroll to Call block, then press
MENU/SELECT.
Press MENU/SELECT to choose Block list.
Press qCID or pDIR to scroll to Add new entry, then
press MENU/SELECT.
When the screen displays ENTER NUMBER,
use the dialing keys to enter a number (up to
30 digits).
Press qCID or pDIR to move the cursor to the left
or right.
Press X/DELETE to erase a digit.
Press and hold X/DELETE to erase all digits.
Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a
p appears).
-ORCopy a number from the redial list by pressing REDIAL/PAUSE. Then, press
qCID, pDIR or REDIAL/PAUSE repeatedly to find the desired number. Press
MENU/SELECT to copy the number.
6. Press MENU/SELECT to move on to the name.
The display shows Number already saved if the number is already in
the call block list. You cannot save the same number twice.
7. When the screen displays ENTER NAME, use the dialing keys to enter
a name (up to 15 characters). Press a key repeatedly until the desired
character appears. The first character of every word is capitalized.
Press qCID or pDIR to move the cursor to the left or right.
Press 0 to add a space.
Press X/DELETE to erase a character.
Press and hold X/DELETE to erase all characters.
Press TONE to change the next letter to upper or lower case.
8. Press MENU/SELECT to store your call block entry.
1.
2.
3.
4.
5.
•
•
•
•
•
•
•
•
•
•
Caller ID log
>Call block
p
q
>Block list
Calls w/o num
p
q
Review
>Add new entry
p
q
Page 79
73
Call block
Call block
Review call block list
When the telephone base is in idle mode, press MENU/SELECT.
Press qCID or pDIR to scroll to Call block, and then
press MENU/SELECT.
Press MENU/SELECT to choose Block list.
Press MENU/SELECT again to choose Review.
Press qCID or pDIR to browse through the call block entries.
NOTE: Block list is empty appears if there are no call block entries.
Save a caller ID log entry to call block list
Search for the desired caller ID log entry (see Review the caller ID log on
page 67).
When the desired entry displays, press MENU/SELECT.
Press qCID or pDIR to scroll to Call block, then press MENU/SELECT.
The screen displays EDIT NUMBER. Use the dialing keys to edit the
number, when necessary.
Press qCID or pDIR to move the cursor to the left or right.
Press X/DELETE on the telephone base to backspace and erase
a digit.
Press and hold X/DELETE on the telephone base to erase the
entire entry.
Press and hold REDIAL/PAUSE to insert a three-second dialing pause (a
p appears).
5. Press MENU/SELECT to move to the name. The screen displays EDIT NAME.
6. Use the dialing keys to add or edit the name.
Press qCID or pDIR to move the cursor to the left or right.
Press 0 to add a space.
Press X/DELETE on the telephone base to erase a character.
Press and hold X/DELETE on the telephone base to erase all characters.
Press # (pound key) to move the last word to the front. For example,
Johnson Charlie becomes Charlie Johnson when you press
# (pound key).
7. Press MENU/SELECT when done and the screen shows Saved.
1.
2.
3.
4.
5.
1.
2.
3.
4.
•
•
•
•
•
•
•
•
•
>Review
Add new entry
p
q
Page 80
74
Call block
Call block
Edit a call block entry
Search for the desired entry in the call block list (see Review call block
list on page 73).
When the desired entry displays, press MENU/SELECT.
The screen displays EDIT NUMBER along with the
phone number to be edited. If you only want to edit
the name, skip to Step 4.
To edit the number:
Use the dialing keys to enter digits.
Press qCID or pDIR to move the cursor to the left
or right.
Press X/DELETE on the telephone base to erase
a digit.
Press and hold X/DELETE to erase all digits.
Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a
p appears).
4. Press MENU/SELECT to move on to the name. The screen displays EDIT
NAME along with the name to be edited.
5. To edit the name:
Use the dialing keys to enter characters.
Press qCID or pDIR to move the cursor to the left or right.
Press 0 to add a space.
Press X/DELETE to erase a character.
Press and hold X/DELETE to erase all characters.
Press TONE to change the next letter to upper or lower case.
6. Press MENU/SELECT to save the entry. The screen displays Saved.
1.
2.
3.
•
•
•
•
•
•
•
•
•
•
•
EDIT NAME
TV Salesman_
EDIT NUMBER
888-883-2445_
Saleman
888-883-2445
p
q
Page 81
75
Call block
Call block
Delete a call block entry
Search for the desired entry in the call block list (see Review call block
list on page 73).
When the desired entry displays, press X/DELETE on the telephone base.
The screen shows Deleted and the next entry displays. You cannot retrieve
a deleted entry.
Block calls without number
You can use this feature to reject all incoming calls which are “out of area“
or with numbers set to “Private“.
When the telephone base is in idle mode, press
MENU/SELECT.
Press qCID or pDIR to scroll to Call block, then press
MENU/SELECT.
Press qCID or pDIR to scroll to Calls w/o num, then
press MENU/SELECT.
Press qCID or pDIR to choose Not block or Block,
then press MENU/SELECT.
Mute first ring of blocked calls
An incoming call will ring once and then the system will check if the call
should be blocked. You can mute the first ring of blocked calls.
When the telephone base is in idle mode, press
MENU/SELECT.
Press 7464#.
Press qCID or pDIR to scroll to select On or Off, then
press MENU/SELECT.
1.
2.
3.
1.
2.
3.
4.
1.
2.
3.
Block list
>Calls w/o num
p
q
>Not block
Block
p
q
MUTE FIRST RING
>On
p
q
Page 82
76
Answering system settings
Use the answering system menu of a system handset or
the telephone base to set up the announcement message,
turn on or off the answering system or message alert tone,
activate call screening, or change the number of rings,
remote access code or message recording time. If the
answering system is off when you change any setting in
the answering system setup menu, the answering system
automatically turns on.
1. When the device is in idle mode, press MENU/SELECT to enter the
main menu.
2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.
Announcement
Your outgoing announcement plays when calls are answered by the
answering system.
The telephone has a default outgoing announcement, “Hello. Please leave a
message after the tone.” You can use this announcement, or record your own.
You can record an announcement up to 90 seconds. The system does not
record any announcement shorter than two seconds.
To play your current outgoing announcement:
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to Answering sys, then press
MENU/SELECT.
3. Press MENU/SELECT again to select Announcement.
4. Press qCID or pDIR to scroll to Play annc, then press
MENU/SELECT.
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to Answering sys, then
press MENU/SELECT.
3. Press MENU/SELECT again to select Announcement.
4. PressPress qCID or pDIR to scroll to Play annc, then press
MENU/SELECT.
>
Announcement
Delete all old
p
q
Record annc
>Play annc
p
q
Answering system
Play messages
>Answering sys
>
Announcement
Delete all old
Record annc
>Play annc
Page 83
Answering system
77
Answering system settings
To record a new outgoing announcement:
Using a cordless handset:
When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
Press qCID or pDIR to scroll to Answering sys, then press
MENU/SELECT.
Press MENU/SELECT again to select Announcement.
Press MENU/SELECT to select Record annc. The system announces,
“Record after the tone. Press 5 when you are done.”
Speak towards the handset to record your announcement. Press 5 to end
recording. Your recorded announcement plays.
To listen to the recorded announcement again, scroll to Play annc and press
MENU/SELECT.
Using the telephone base:
When the telephone base is in idle mode, press
/RECORD.
Press qCID or pDIR to scroll to Announcement, then
press MENU/SELECT. The system announces, “Record
after the tone. Press 5 when you are done.”
Speak towards the telephone base to record your
announcement. Press 5 to end recording. Your
recorded announcement plays.
-OR-
When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
Press qCID or pDIR to scroll to Answering sys, then
press MENU/SELECT.
Press MENU/SELECT again to select Announcement.
Press MENU/SELECT again to select Record annc.
The system announces, “Record after the tone. Press 5
when you are done.”
Speak towards the telephone base to record your announcement. Press 5
to end recording. Your recorded announcement plays.
To listen to the recorded announcement again, scroll to Play annc and press
MENU/SELECT.
1.
2.
3.
4.
5.
1.
2.
3.
1.
2.
3.
4.
5.
>Record annc
Play annc
p
q
>Announcement
Delete all old
p
q
>Record annc
Play annc
Record memo
>Announcement
p
q
Page 84
Answering system
78
Answering system settings
To delete or reset your outgoing announcement:
Using a cordless handset:
When the handset is in idle mode, press MENU/SELECT.
Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.
Press MENU/SELECT again to select Announcement.
Press qCID or pDIR to scroll to Play annc, then press MENU/SELECT.
While the announcement is playing, press MUTE/DELETE to delete the
announcement. The system announces, “Announcement deleted” and the
screen shows Annc. Deleted.
-OR-
When the handset is in idle mode, press MENU/SELECT.
Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.
Press MENU/SELECT again to select Announcement.
Press qCID or pDIR to scroll to Reset annc, then press MENU/SELECT. The
screen shows Reset to default annc?.
Press MENU/SELECT again to confirm. The screen shows Annc. reset to
default before returning to the previous menu.
Using the telephone base:
When the telephone base is in idle mode, press MENU/SELECT.
Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.
Press MENU/SELECT again to select Announcement.
Press qCID or pDIR to scroll to Play annc, then press MENU/SELECT.
While the announcement is playing, press X/DELETE to delete the
announcement. The system announces, “Announcement deleted” and the
screen shows Annc. Deleted.
-OR-
When the telephone base is in idle mode, press MENU/SELECT.
Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.
Press MENU/SELECT again to select Announcement.
Press qCID or pDIR to scroll to Reset annc, then press MENU/SELECT. The
screen shows Reset to default annc?.
Press MENU/SELECT again to confirm. The screen shows Annc. reset to
default before returning to the previous menu.
When your announcement is deleted, the system answers calls with the
default announcement described on page 76. You cannot delete the
default announcement.
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
Page 85
Answering system
79
Answering system settings
Answer on/off
By default, the answering system is on and ready to record messages. You
can turn the answering system off, but if you do so, the answering system
does not answer calls and record incoming messages.
To turn the answering system on or off:
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to Answer ON/OFF, then
press MENU/SELECT.
4. Press qCID or pDIR to highlight On or Off, then
press MENU/SELECT to save the setting. You hear a
confirmation tone.
When the answering system is on, the handset shows
ANS ON.
Using the telephone base:
Press /ANS ON/OFF to turn the answering
system on or off. If the answering system is turned
on, it announces, “Calls will be answered.” If the
answering system is turned off, it announces, “Calls
will not be answered.”
-OR-
1. When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.
3. Press qCID or pDIR to scroll to Answer ON/OFF, then press MENU/SELECT.
4. Press qCID or pDIR to highlight On or Off, then press MENU/SELECT to
save the setting. You hear a confirmation tone.
NOTE: If the answering system is off and there is an incoming call, the system answers
after 10 rings and announces, “Please enter your remote access code.” For more
information about remote access, see page 94.
•
Play messages
>Answering sys
Record memo
>Answer ON/OFF
ANSWER ON/OFF
>On
Page 86
Answering system
80
Answering system settings
Voice guide
This feature is an alternative way for you to do the basic
setup of the answering system. You can follow the voice
guide to record your own announcement, set the number
of rings, and set the message alert tone.
This feature is only available on the telephone base.
When the telephone base is in idle mode, press
MENU/SELECT.
Press qCID or pDIR to scroll to Answering sys, then
press MENU/SELECT.
Press qCID or pDIR to scroll to Voice guide, then press
MENU/SELECT. You hear a voice prompt, “Hello! This
voice guide will assist you with the basic setup of your
answering system.“
Setup your answering system by inputting designated numbers, as
instructed in the voice guide.
NOTES:
You can press CANCEL to quit the voice guide at any time.
If the system does not receive any input, it will play an alert message. If there is still no input, it
will announce “Sorry, I still have not received any input. If you want to restart the voice guide,
please enter the menu and select Voice guide under Answering system. Good bye.”
After a power outage, the system prompts you to set the date and time. After the date and time
setting is done or skipped, the system prompts if you want to set up the answering system via
voice guide. Press MENU/SELECT to start the setup.
1.
2.
3.
4.
•
•
•
Play messages
>Answering sys
p
q
Answer ON/OFF
>Voice guide
p
q
Setup Ans sys...
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81
Call screening
Use this feature to choose whether incoming messages can be heard over
the speaker when they are being recorded. If you turn call screening on, you
hear the incoming message. While monitoring an incoming message, you can
answer the call by pressing PHONE/FLASH on a cordless handset, or pressing
/SPEAKERSPEAKER or lifting the corded handset on the telephone base.
To change the setting:
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to Ans sys setup, then
press MENU/SELECT.
4. Press MENU/SELECT to select Call screening.
5. Press qCID or pDIR to choose On or Off.
6. Press MENU/SELECT to save the setting. You hear a
confirmation tone.
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to Ans sys setup, then
press MENU/SELECT.
4. Press MENU/SELECT to select Call screening.
5. Press qCID or pDIR to choose On or Off.
6. Press MENU/SELECT to save the setting. You hear a
confirmation tone.
NOTE: For more information on call screening, see page 87.
Answering system settings
Voice guide
>Ans sys setup
p
q
>
Call screening
# of rings
p
q
CALL SCREENING
>On
p
q
Answer ON/OFF
>Ans sys setup
>
Call screening
# of rings
CALL SCREENING
>On
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Answering system
82
Answering system settings
Number of rings
You can set the answering system to answer an incoming call after two, three,
four, five or six rings. You can also select toll saver. If toll saver is selected, the
answering system answers a call after two rings when you have new messages,
and after four rings when there are no new messages. This feature allows you
to check for new messages and avoid paying long distance charges when
calling from out of your local area. By default, the answering system answers
an incoming call after four rings.
To set the number of rings:
Using a cordless handset:
When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
Press qCID or pDIR to scroll to Answering sys, then press
MENU/SELECT.
Press qCID or pDIR to scroll to Ans sys setup, then press
MENU/SELECT.
Press qCID or pDIR to scroll to # of rings, then press
MENU/SELECT.
Press qCID or pDIR to choose among 2, 3, 4, 5, 6 or
Toll saver.
Press MENU/SELECT to save the setting. You hear a confirmation tone.
Using the telephone base:
When the telephone base is in idle mode, press MENU/SELECT to enter the
main menu.
Press qCID or pDIR to scroll to Answering sys, then
press MENU/SELECT.
Press qCID or pDIR to scroll to Ans sys setup, then
press MENU/SELECT.
Press qCID or pDIR to scroll to # of rings, then press
MENU/SELECT.
Press qCID or pDIR to choose 2, 3, 4, 5, 6 or
Toll saver.
Press MENU/SELECT to save the setting. You hear a confirmation tone.
NOTES:
If you subscribe to voicemail service through your telephone service provider, see Answering
system and voicemail indicators on page 86.
If you set the number of rings for the answering system as two or three rings, the caller ID
announce feature may not have enough time to announce the caller’s full information.
1.
2.
3.
4.
5.
6.
1.
2.
3.
4.
5.
6.
•
•
Call screening
># of rings
p
q
# OF RINGS
>4
p
q
Call screening
># of rings
# OF RINGS
>4
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Answering system
83
Answering system settings
Remote access code
To access your answering system remotely from any touch-tone phone, you
need to enter a two-digit number (00-99). By default, the remote access code
is 19.
To change the remote access code:
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to Answering sys, then press
MENU/SELECT.
3. Press qCID or pDIR to scroll to Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to Remote code, then press
MENU/SELECT.
5. Use the dialing keys to enter a two-digit number. Press
MUTE/DELETE to backspace and delete a digit.
6. Press MENU/SELECT to save the setting. You hear a
confirmation tone.
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to Remote code, then
press MENU/SELECT.
5. Use the dialing keys to enter a two-digit number. Press
X/DELETE to backspace and delete a digit.
6. Press MENU/SELECT to save the setting. You hear a
confirmation tone.
REMOTE CODE
19
# of rings
>Remote code
p
q
Voice guide
>Ans sys setup
p
q
# of rings
>Remote code
Answer ON/OFF
>Ans sys setup
REMOTE CODE
19
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Answering system
84
Answering system settings
Message alert tone
When the message alert tone is set to On, and there is at least one new
message, the telephone base beeps every 10 seconds. By default, the
message alert tone is set to off.
There is no audible alert at the handset.
To change the setting:
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to Msg alert tone, then
press MENU/SELECT.
5. Press qCID or pDIR to choose On or Off.
6. Press MENU/SELECT to save the setting. You hear a confirmation tone.
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to Msg alert tone, then
press MENU/SELECT.
5. Press qCID or pDIR to choose On or Off.
6. Press MENU/SELECT to save the setting. You hear a confirmation tone.
NOTES:
The message alert tone beeps only if all the following conditions are met:
- Answering system is on.
- Message alert tone setting is on.
- There are new messages.
To temporarily turn off the message alert tone, see page 88.
•
•
Remote code
>
Msg alert tone
p
q
MSG ALERT TONE
>On
p
q
Remote code
>
Msg alert tone
MSG ALERT TONE
>On
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Answering system settings
Message recording time
You can set the recording time allowed for incoming messages. The message
length is three minutes by default.
To change the setting:
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to Recording time, then
press MENU/SELECT.
Press qCID or pDIR to choose 3 minutes, 2 minutes or
1 minute, then press MENU/SELECT to save the setting. You
hear a confirmation tone.
Using the telephone base:
1. When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
2. Press qCID or pDIR to scroll to Answering sys, then
press MENU/SELECT.
3. Press qCID or pDIR to scroll to Ans sys setup, then
press MENU/SELECT.
4. Press qCID or pDIR to scroll to Recording time, then
press MENU/SELECT.
Press qCID or pDIR to choose 3 minutes, 2 minutes or 1 minute, then
press MENU/SELECT to save the setting. You hear a confirmation tone.
5.
5.
>Recording time
Msg alert tone
p
q
RECORDING TIME
>3 minutes
p
q
>Recording time
Msg alert tone
RECORDING TIME
>3 minutes
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About the answering system
Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in digital answering system and those
left at your telephone service provider’s voicemail (fees may apply). Your
telephone’s built-in digital answering system messages and voicemail
messages are separate. Each alerts you to new messages differently.
If and XX New messages show on the handset, and
XX New messages shows and /PLAY/STOP flashes on
the telephone base, there are new messages in the built-in
answering system. To listen to messages recorded on your
digital answering system, press /PLAY/STOP on the
telephone base (page 89).
If and New voicemail display on the handset and
the telephone base, your telephone service provider is
indicating that it has new voicemail for you. To listen
to your voicemail, dial an access number provided by
your telephone service provider, followed by a security
code or PIN.
Some telephone service providers bundle or combine multiple services
like voicemail and call waiting, so you may not be aware that you have
voicemail. To check what services you have and how to access them,
contact your telephone service provider.
To use your voicemail service rather than the answering system, turn off
the answering system. To use the answering system rather than your
voicemail service, contact your telephone service provider to deactivate
your voicemail service.
NOTE: After reviewing all new messages, the number of old messages appears on the
message counter.
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail
answers, as described below. To learn how to program your voicemail
settings, contact your telephone service provider. Then, if you are on a call,
or if the answering system is busy recording a message and you receive
another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings.
Some voicemail providers may program the delay before answering calls
in seconds instead of rings. In this case, allow six seconds per ring when
determining the appropriate setting.
•
•
10:01
MSG #
1
10/15
BASE
1 N e w m e s s a g e
HANDSET 1
1 New message
10/15
10:01
AM
ANS ON
Page 93
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About the answering system
Message capacity
The answering system can record up to 99 messages, depending on the
length of each message. Individual messages can be up to three minutes,
and the maximum recording time is approximately 22 minutes. The actual
recording time depends on individual message characteristics. Messages
remain available for replay until you delete them.
When there are messages (including memos) on the
answering system, the total number of messages stored
shows in the message counter.
If the answering system has less than three minutes of
recording time left, it announces, “Less than three minutes to record,” before
message playback at the handset or the telephone base. Rec mem low
displays on the device screen in idle mode. When you turn on the answering
system at the telephone base, it announces, “Calls will be answered. Less
than three minutes to record.”
If the memory is full, the answering system announces, “Memory is full,”
before message playback. The device screen displays Rec mem full in idle
mode. Once the memory is full, you cannot turn the answering system back
on if it has been turned off, nor can you record new messages until old
ones have been deleted. Memory full displays if you want to turn on the
answering system on the handset but there is no memory.
Voice prompts
The system provides voice prompts to guide you through the setup
procedures at the telephone base, message playback, remote access and
recording outgoing announcements.
Call screening
To screen a call at the telephone base:
If the answering system and call screening are on (see Call screening on
page 81), the announcement and the incoming message broadcast at the
telephone base when a call is answered by the answering system.
Options while a message is being recorded:
Press VOL q or VOL p on the telephone base to adjust the call
screening volume.
Press /PLAY/STOP or CANCEL to temporarily silence the call screening.
Press /PLAY/STOP to temporarily turn on the call screening if call
screening is set to off.
Lift the corded handset or press /SPEAKERSPEAKER to answer the call.
•
•
•
•
10:01
10/15
MSG #
5
BASE
5 N e w m e s s a g e s
Page 94
Answering system
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About the answering system
To screen a call at the handset:
While a message is being recorded, the handset shows To screen call, press
[SELECT]. Press MENU/SELECT to screen the call.
Options while a message is being recorded:
Press qCID/VOLUME or pDIR/VOLUME on the handset to adjust the call
screening volume.
Press
OFF/CANCEL to temporarily silence the call screening.
Press MENU/SELECT to temporarily turn on the call screening if call
screening is set to off.
Press /SPEAKERSPEAKER to turn off the speakerphone and screen the call
through the handset earpiece.
Call intercept
While screening a call, you can stop recording and speak to the caller by
pressing PHONE/FLASH on the cordless handset, pressing /SPEAKERSPEAKER on
the telephone base, or lifting the corded handset.
Base ringer
Press VOL q or VOL p on the telephone base to adjust the ringer volume
when the telephone is not in use.
You hear a sample of the ringer while adjusting the volume. The telephone
base shows Ringer off and when you set the volume to 0.
Temporarily turning off the message alert tone
If the message alert tone is turned on, the telephone base beeps every
10 seconds when there are new messages. Pressing any telephone base
key temporarily silences the message alert tone.
If you press X/DELETE when in idle mode to temporarily turn off the
message alert tone, there is a voice prompt directing you to press X/DELETE
again to delete all old messages. The message alert tone is temporarily off.
Only press X/DELETE a second time if you wish to erase all old messages in
your answering system.
The message alert tone resumes when you receive another message.
•
•
•
•
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Answering system
89
Message playback
If you have new messages, you hear only the new messages in chronological
order. If there are no new messages, the system plays back all old messages
(in chronological order). If there are both new and old messages, you have
the option of playing the new or old messages.
When playback begins, the total number of messages is announced. Before
each message, you hear the day and time of the recording. If the date and
time are not set, you hear, “Time and date not set,” before playback. After
the last message, you hear, “End of messages.” If the recording time is less
than three minutes, you hear, “Less than three minutes to record” before
playback (see Message capacity on page 87).
To listen to messages at the telephone base:
Press /PLAY/STOP on the telephone base to listen
to the messages.
If there are new and old messages, press qCID
or pDIR to select Play new msgs or Play old msgs,
then press MENU/SELECT or /PLAY/STOP.
If there are only new or only old messages, they are
played automatically.
The system announces the number of messages, then
begins playback. The message sequence is shown on
the telephone base. If there are no recorded messages,
the telephone base shows No message and you hear,
“You have no message.”
•
•
To listen to messages on a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press MENU/SELECT again to select Play messages.
If there are new and old messages, press qCID or pDIR
to select Play new msgs or Play old msgs, then press
MENU/SELECT.
If there are only new or only old messages, they are
played automatically.
The system announces the number of messages, then
begins playback. The message sequence is shown on the
handset. If there are no recorded messages, the handset
shows No message and you hear, “You have no message.”
•
•
AM
NEW
10:01
AM
10/15
NEW MSG #1/3
Charlie Johnson
NEW
>Play new msgs
Play old msgs
p
q
3 New messages
ANS ON
You have:
>Play new msgs
Play old msgs
ANS ON
Charlie Johnson
4-Repeat 6-Skip
MSG#
1/3
10:01
AM
NEW
ANS ON
You have:
3 New messages
Page 96
Answering system
90
Message playback
Options during playback
When a message is playing, you can adjust the playback volume, skip, repeat,
pause, stop or delete the message.
When messages are playing on the telephone base:
Press VOL q or VOL p to adjust the message playback volume.
Press /SKIP to skip to the next message.
Press /REPEAT to repeat the message. Press twice to hear the previous
message.
Press X/DELETE to delete the message.
Press /PLAY/STOP to stop the playback.
Press /SPEAKERSPEAKER to stop playback. The screen shows Call back?, then press
MENU/SELECT, or /SPEAKERSPEAKER to call back the caller if the caller’s number
is available. If the dialing format used is not correct, then use the following
option to choose the correct dialing format before calling back the caller.
Press MENU/SELECT to pause playback and show the caller ID information,
if available. From here, you can press CANCEL to resume playback.
You can also press # (pound key) repeatedly to show the desired dialing
option (page 68), then press /SPEAKERSPEAKER or MENU/SELECT to call back
the caller. If you do not call back within 10 seconds, message playback
resumes automatically.
When messages are playing on the handset:
Press qCID/VOLUME or pDIR/VOLUME to adjust the message playback volume.
Press EQ to adjust the message playback audio quality.
Press 6 to skip to the next message.
Press 4 to repeat the message. Press twice to hear the previous message.
Press MUTE/DELETE to delete the message.
Press 5 or
OFF/CANCEL to stop the playback.
Press /SPEAKERSPEAKER to switch between speakerphone mode and handset mode.
Press PHONE/FLASH to stop playback. The screen shows Call back?,
then press MENU/SELECT, PHONE/FLASH, or /SPEAKERSPEAKER to call back the
caller if the caller’s number is available. If the dialing format used is not
correct, then use the following option to choose the correct dialing format
before calling back the caller.
Press MENU/SELECT to pause playback and show the caller ID information,
if available. From here, you can press
OFF/CANCEL to resume playback.
You can press # (pound key) repeatedly to show the desired dialing
option (page 68), then press PHONE/FLASH or /SPEAKERSPEAKER to call back
the caller. If you do not call back within 10 seconds, message playback
resumes automatically.
NOTE: The equalizer stays on the same settings until you change it by pressing EQ .
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
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Answering system
91
Message playback
Delete all old messages
You can only delete old (reviewed) messages. You cannot delete new messages
until you review them. You cannot retrieve deleted messages.
To delete all old messages on the telephone base:
1. When the telephone is idle, press X/DELETE. The screen shows Delete all
old messages? and the system announces, “To delete all old messages,
press delete again.”
2. Press X/DELETE again. The system announces, “All old messages deleted.”
-OR-
1. Press MENU/SELECT when in idle mode to enter the
main menu.
2. Press qCID or pDIR to scroll to Answering sys. Press
MENU/SELECT.
3. Press qCID or pDIR to highlight Delete all old,
then press MENU/SELECT. The screen shows Delete all
old messages?.
4. Press MENU/SELECT again to confirm. The screen
displays Deleting... and then All old msgs deleted!.
There is a confirmation tone.
To delete all old messages on the handset:
1. Press MENU/SELECT when in idle mode to enter the
main menu.
2. Press qCID or pDIR to scroll to Answering sys. Press
MENU/SELECT.
3. Press qCID or pDIR to highlight Delete all old, then
press MENU/SELECT. The screen shows Delete all
old messages?.
4. Press MENU/SELECT again to confirm. The screen displays
Deleting... and then All old msgs deleted!. There is a There is a
confirmation tone.
Delete all
old messages?
Deleting...
Announcement
>Delete all old
p
q
Announcement
>Delete all old
Delete all
old messages?
Deleting...
Page 98
Answering system
92
Recording and playing memos
Memos are your own recorded messages used as reminders for yourself or
others using the same answering system. You can record your own memos
using a system handset or the telephone base. Play and delete them in the
same way as incoming messages.
Record a memo
Using a cordless handset:
1. When the handset is in idle mode, press MENU/SELECT to
enter the main menu.
2. Press qCID or pDIR to scroll to Answering sys. Press
MENU/SELECT.
3. Press qCID or pDIR to highlight Record memo, then press
MENU/SELECT. The system announces, “Record after the
tone. Press 5 when you are done.” You can record a memo
for up to four minutes.
4. Speak towards the handset to record a memo.
5. Press 5 to stop recording. The system announces,
“Recorded.” The system does not save memos shorter than
two seconds.
Using the telephone base:
When the telephone base is in idle mode, pressress
/RECORD.
Press /RECORD again or press MENU/SELECT to
select Record memo. The system announces,The system announces, “Record
after the tone. Press 5 when you are done.” You can
record a memo for up to four minutes.
Speak towards the telephone base to record a memo.
Press 5 to stop recording. The system announces,
“Recorded.” The system does not save memos shorter
than two seconds.
-OR-
When the telephone base is in idle mode, press
MENU/SELECT to enter the main menu.
Press qCID or pDIR to scroll to Answering sys, then press MENU/SELECT.
Press qCID or pDIR to highlight Record memo, then
press MENU/SELECT. The system announces, “Record
after the tone. Press 5 when you are done.” You can
record a memo for up to four minutes.
Speak towards the telephone base to record a memo.
Press 5 to stop recording. The system announces, “Recorded.” The system
does not save memos shorter than two seconds.
Play back a memo
Play memos the same way as messages. See Message playback on page 89.
1.
2.
3.
4.
1.
2.
3.
4.
5.
Delete all old
>Record memo
p
q
Play messages
>Answering sys
>Record memo
Delete all old
5-Stop
RECORD MEMO...
>Record memo
Announcement
p
q
Page 99
Answering system
93
Base message counter displays
The base message counter shows the total number of answering system
messages. See the following table for other message counter displays.
Message counter displays
0
No messages.
1-99
Total number of messages and memos.
- -
The remote access system is being used.
Page 100
Answering system
94
Remote access
You can reach your answering system remotely by dialing your home
telephone number from any touch-tone telephone.
To remotely reach your answering system:
1. Dial your telephone number from any touch-tone telephone.
2. When the system answers, enter the two-digit remote access code
(19 is the default code. See page 83 to change it).
The system automatically announces the number of new or old
messages (if any), and then begins to play them.
3. You can also enter the following remote commands:
Remote commands
1
Press to listen to all messages.
2
Press to listen to new messages only.
3
Press to delete the current message (during playback).
3 3
Press twice to delete all old messages.
4
Press to repeat the current message (during playback).
4 4
Press twice to listen to the previous message.
5
Press to stop any operation (including recording).
*5
Press to listen to a list of remote commands.
6
Press to skip to the next message (during playback).
*7
Press to record a new announcement.
8
Press to end remote access (the call will be terminated).
0
Press to turn the answering system on or off.
4. Hang up or press 8 to end the calls.
•
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