AT&T
1-888-711-5200
8102 and 8110
Telephones
User’s Manual
NOTICE
While reasonable efforts were made to ensure that the information in this
document was complete and accurate at the time of printing. AT&T can
assume no responsibility for any errors. Changes or corrections to the
information contained in this document may be incorporated into future
issues.
TRADEMARKS
DEFINITY, Dimension and Merlin are registered trademarks of AT&T.
TO ORDER COPIES OF THIS DOCUMENT
Contact:
Order:
For more information about AT&T documents, see Business
Communications Systems Publications Catalog (555-000-010).
HEARING AID COMPATIBILITY
This equipment is compatible with the inductively coupled hearing aids
prescribed by the Federal Communications Commission (FCC).
Prepared by
AT&T Technical Publications Department
Middletown, NJ 07748
AT&T Customer Information Center
2855 North Franklin Road
P.O. Box 19901
Indianapolis, IN 46219
1-800-432-6600
In Canada: 1-800-255-1242
Document No. 555-015-131
Issue 2, March 1992
©1992 AT&T
All Rights Reserved
Printed in USA
Contents
Important Safety Instructions
Your 8102 and 8110 Telephones
Installing Your Telephone
Using the Features
Appendix A
Appendix B
Appendix C
Appendix D
FCC Registration and Repair Information
Interference Information
AT&T Warranty Information
Quick Reference Guide
1
5
12
21
31
33
35
36
37
38
39
40
Important Safety Instructions
Only the most careful attention has been devoted to quality standards in
the manufacture of your new telephone. Safety is a major factor in the
design of every set. But, safety is YOUR responsibility too.
Please read carefully the helpful tips listed below and on the next page.
These suggestions will enable you to take fullest advantage of your new
telephone. Then, retain these tips for later use.
Use
When using your telephone equipment, the following safety precautions
should always be followed to reduce the risk of fire, electric shock, and
injury to persons.
Read and understand all instructions.
●
●
Follow all warnings and instructions marked on the telephone.
●
This telephone can be hazardous if immersed in water. To avoid the
possibility of electric shock, do not use when you are wet. If you
accidentally drop it into water, do not retrieve it until you have first
unplugged the line cord (and adjunct power cord, if necessary) from
the modular wall jack. Do not plug the telephone back in until it has
dried thoroughly.
●
Avoid using the telephone during electrical storms in your immediate
area. There is a remote risk of electric shock from lightning. Urgent
calls should be brief. Even though protective measures may have
been installed to limit electrical surges from entering your home or
business, absolute protection from lightning is impossible.
●
If you suspect a natural gas leak, report it immediately, but use a
telephone away from the area in question. The telephone's electrical
contacts could generate a tiny spark. While unlikely, it is possible
that this spark could ignite heavy concentrations of gas.
●
Never push objects of any kind into the telephone through housing
slots since they may touch hazardous voltage points or short out
parts that could result in a risk of electric shock. Never spill liquid of
any kind on the telephone. If liquid is spilled, however, refer servicing
to proper service personnel.
●
To reduce the risk of electric shock, do not disassemble this
telephone. There are no user serviceable parts inside. Opening or
removing covers may expose you to hazardous voltages. Incorrect
reassembly can cause electric shock when the telephone is
subsequently used. If your telephone does not work properly, refer
to the information on the next page which describes how to get
service for your telephone.
1
Service
1 Before cleaning, unplug the telephone from the modular wall jack.
Do not use liquid cleaners or aerosol cleaners. Use a damp cloth
for cleaning.
2
Unplug the telephone from the modular wall jack and refer servicing
to qualified service personnel when these conditions exist:
●
If liquid has been spilled into the telephone.
●
If the telephone has been exposed to rain or water.
●
If the telephone does not operate normally by following the
operating instructions, adjust only those controls described in
these instructions. Do not attempt to adjust any other controls
since doing so may result in damage to the telephone and will
require extensive work by a qualified technician to restore the
telephone to normal operation.
●
If the telephone has been dropped or the housing has been
damaged.
●
If you note a distinct change in the performance of the telephone.
WARNING: When this product is located in a separate building
from the telephone communications system, a line current protector
MUST be installed at the entry/exit points of ALL buildings through
which the line passes.
The following are the ONLY acceptable devices for use in this
application:
●
AT&T 4-type protectors, except the 4C3S-75 "Enhanced"
Protector
SAVE THESE INSTRUCTIONS
When you see this warning symbol on the product, refer
to the instructions booklet packed with the product for
information before proceeding.
2
CONSIGNES DE SECURITE IMPORTANTES
Le plus grand soin a été apporté aux normes de qualité lors de la
fabrication de votre nouveau téléphone. La sécurité a été l'un des
objectifs principaux pendant la conception de votre appareil. Cependant,
rappelez-vous que VOUS aussi, vous devez être responsables de la
sécurité.
Veuillez lire les conseils indiqués ci-dessous. Ces suggestions vous
permettront de tirer pleinement parti de votre nouveau téléphone.
Conservez-les pour un usage ultérieur.
Emploi
Lorsque vous utilisez votre matériel téléphonique, les consignes de
sécurité qui suivent doivent toujours être respectdées afin de réduire le
risque d'incendie, de choc électrique, et de dommages corporels.
●
Lisez les instructions et soyez sûrs de les avoir comprises.
●
Respectez les mises en garde et les instructions maquées sur
le téléphone.
●
Ce téléphone peut devenir dangereux s'il est plongé dans l'eau. Afin
de réduire le risque de choc électrique, n'utilisez pas le téléphone si
vous êtes dans la baignoire, la douche, ou si vous êtes mouillés. Si
vous laissez tombez le téléphone dans l'eau par mégarde,
débranchez la fiche au bout du cordon de la prise murale avant de
repêcher le téléphone. Ne rebranchez pas le téléphone avant qu'il
soit complétement sec.
●
N'utilisez pas le téléphone en cas d'orages présents aux alentours.
La foudre peut entrainer un léger risque de choc électrique. Les
appels que devez effectuer doivent être brefs. Des précautions ont
été prises pour empêcher la pénétration des pointes de tension à
l'intérieur de votre domicile ou de votre lieu de travail; cependant, il
est impossible d'apporter des précautions absolues contre la foudre.
●
Si vous soupçonnez une fuite de gaz, rendez-en compte
immédiatement, mais utilisez pour ce faire un téléphone à l'écart de
la zone en question. Les contacts du téléphone peuvent créer des
étincelles minuscules. Bien que cela soit improbable, ces étincelles
pourraient faire détonner de fortes concentrations de gaz.
●
N'enfoncez aucun objet dans les fentes du téléphone, car ces objets
pourraient toucher des conducteurs sujets à des tensions
dangereuses ou faire court-circuiter certains composants, ce qui
entramerait un risque de choc électrique. Ne renversez aucun liquide
sur le téléphone. Si vous renversez un liquide, faire réparer le
téléphone par du personnel qualifié.
3
● Afin de réduire le risque de choc électrique, ne démontez pas le
téléphone. Aucun composant réparable ou remplaçable par
l'utilisateur n'est présent à l'intérieur du téléphone. Si vous ôtez le
couvercle du téléphone, vous risquez d'être exposés à des tensions
dangereuses. Si vous remontez le téléphone de façon erronée, vous
risquez le choc électrique chaque fois que vous utilisez le téléphone
par la suite. Si votre téléphone ne fonctionne pas correctement,
reportez-vous aux renseignements à la page suivante indiquant
comment prendre soin de votre téléphone.
Entretien
1
Avant de nettoyer le téléphone, débranchez la fiche au bout du
cordon de la prise murale. N'utilisez pas de produits de nettoyage
liquides ou en bombe aérosol. Essuyez avec un chiffon humide.
2
Débranchez la fiche au bout du cordon de la prise murale et faire
réparer le téléphone par du personnel qualifié dans les cas suivants:
●
si un liquide a été renversé sur le téléphone.
●
si le téléphone a été exposé à la pluie ou à l'eau.
●
si le téléphone ne fonctionne pas bien conformément aux
indications du mode d'emploi, réglez uniquement les commandes
indiquées dans le mode d'emploi. N'effectuez aucun autre
réglage, faute de quoi vous risquez d'endommager le téléphone;
vous aurez alors besoin de faire venir un technicien qualifié afin
de remettre le téléphone en état.
●
si le téléphone est tombé ou le boitier est endommagé.
●
si le fonctionnement du téléphone change de façon appréciable.
AVERTISSEMENT: Lorsque ce produit est situé dans un bâtiment autre
que celui logeant le standard de télécommunications, un dispositif de
protection de la ligne contre les courants excessifs doit être installé à
CHAQUE point d'entrée/sortie de CHAQUE bâtiment traversé par la
ligne téléphonique.
Les dispositifs suivants sont les SEULS acceptables à cet effet:
●
dispositif de protection AT&T de type 4, sauf le 4C3S - 75
"Enhanced" Protector
CONSERVEZ CES INSTRUCTIONS
Lorsque vous voyez ce symbole d'avertissement sur le
produit reportez-vous au mode d'emploi livré avec le
produit avant de continuer.
4
Your 8102 and 8110 Telephones
The model 8102 and 8110 telephones can be used at your place of
business with any of the following communications systems: System 25,
System 75, System 85, DEFINITY®, Merlin®, and Dimension®
Communications Systems.
Whether you are using the 8102 or the 8110 telephone, you can use the
following call-handling features:
●
You can store up to 12 telephone numbers on the programmable
dialing buttons on the front of your telephone. Then, you can dial any
of these numbers with one touch.
●
You can use the Redial button to call the last number you placed on
the dial pad.
●
You can put a call on hold and then return to it.
If you are using an 8110 telephone, you can also use these features:
●
You can use the built-in speakerphone to speak and listen to the
other party on a call without lifting the handset.
●
You may also use the Auto Answer feature which automatically turns
on the speakerphone whenever you are receiving a call.
If you are using an 8102 telephone, you may install adjunct equipment
such as the AT&T S201A speakerphone or 500A Headset Adapter. For
installation instructions for attaching an adjunct to an 8102 telephone,
see Appendix A. For special operating instructions for using,
specifically, a 500A Headset Adapter with the 8102 telephone, see
Appendix B.
If your telephone is connected to one of the business communications
systems listed above, ask your System Administrator for documentation
on other features that can be used with your telephone. You can also
order the appropriate documentation by using the address specified at
the front of this book.
Important: Some environments may want to disable the PROGRAM
and PAUSE buttons so that the Programmable Dialing buttons cannot be
reassigned. To remove and cover these 2 buttons, you will need to use
either the 8102 and 8110 Telephones D182847-Kit of Parts
(PEC CODE: 31939; COMCODE 106663339) for Analog Secure
Location, or the D182363-Kit of Parts (PEC CODE: 31931;
COMCODE 106248370) Parts for Hotel/Motel Conversation. Users of
the D182363-Kit of Parts must also remove the 2 topmost
Programmable Dialing buttons. These 2 kits include a plastic cover and
a special button designation card which fit over these buttons.
5
Before you begin to use the procedures described in this book check
which type of telephone you are using by looking at the designation
number at the top right corner on the front of your telephone. Then, see
Figure 1, the 8102 telephone, or Figure 2, the 8110 telephone,
according to which telephone you are using, and read the explanations
of their features.
6
Handset
Data jack
Adjunct
(equipment) jack
Program button
Flash button
Handset jack
Pause button
Programmable
Dialing buttons
Redial button
Hold light
Hold button
Message light
Dial pad
TOP VIEW
Line jack
Adjunct
power jack
Tone selector
(Slow/Fast)
Ringer
volume
control
SIDE VIEW
FIGURE 1 8102 Telephone, Top, Side, and Bottom Views
Tone
selector
(Lo/Hi)
7
BOTTOM VIEW
Handset
Data jack
Auxiliary
power jack
Program button
Flash button
Speaker button
Handset jack
TOP VIEW
Tone selector
(Slow/Fast)
Dial pad
Pause button
Programmable
Dialing buttons
Hold button
Hold light
Redial button
Auto Answer button
Mute button
Message light
Redial button
Line jack
Speaker
volume
control
FIGURE 2 8110 Telephone Top, Side, and Bottom Views
Ringer
volume
control
SIDE VIEW
Tone
selector
(Lo/Hi)
8
BOTTOM VIEW
Starting with the handset on the TOP VIEW and continuing clockwise:
Handset
Adjunct (equipment)
jack
(On the 8102 only)
Auxiliary power jack
(On the 8110 only)
Data jack
Pause button
Programmable Dialing
buttons
For placing and receiving calls.
For connecting adjunct equipment such as a
speakerphone or headset adapter to your
telephone. This jack is labeled ADJUNCT.
(For installation instructions, see
Appendix A.)
For improving the performance of the built-in
speakerphone on long loops where there is
limited power available from the line. This
jack is labeled
For more details about conditions which
warrant auxilliary power, see Appendix C.
For connecting a device such as a modem
to your telephone. This jack is labeled
DATA.
For inserting a .5-second pause/delay into a
telephone number stored on a
programmable dialing button or into a dialing
access code in the Auto-Pause feature of
Redial. See "Redial (With Auto-Pause)" in
the section, How to Use the Features.
The 12 buttons on which you can program
frequently dialed or emergency numbers.
DC IN 9V POWER
.
Hold light
Hold button
Redial button
Auto Answer button
(On the 8110 only)
A red light goes on to remind you that you
have a call on hold.
For putting a call on hold.
For redialing the last number you dialed
from the dial pad.
For automatically activating the built-in
speakerphone whenever a call comes in.
Your System Administrator can tell you
whether you have this feature.
9
Mute button
(On the 8110 only)
For turning off the microphone associated
with the handset or the built-in
speakerphone.
Message light
Dial pad
Handset jack
Speaker button
(On the 8110 only)
Flash button
Program button
The SIDE VIEW shows the following features:
Tone Selector
(HI or LO)
A red light that flashes when a message has
been left for you.
The standard 12-button pad for dialing
telephone numbers. The dial pad is also
used with the PROGRAM button to store
numbers on the Programmable Dialing
buttons.
For connecting the handset to your
telephone.
For accessing the built-in speakerphone and
microphone combination.
For using features such as Conference with
business communications systems, and for
custom calling features if you are using your
telephone at home.
For storing telephone numbers on the
programmable dialing buttons on the front of
your telephone.
For selecting one of 2 tone ringer
frequencies (high or low).
Tone Selector
(FAST or SLOW)
Ringer Volume control
Speaker volume control
(On the 8110 only)
For selecting one of 2 tone ringer
modulation rates (fast or slow).
A 3-position switch to control the volume for
the tone ringer. Slide it up (away from you)
for a louder ring, down (toward you) for a
quieter ring. The volume control is
labeled
For raising or lowering the volume of the
built-in speakerphone. The volume control
is labeled
Ringer Vol
Speakerphone Vol
.
.
10
The BOTTOM VIEW includes the following:
Adjunct power jack (for
adjunct equipment)
(On the 8102 only)
Line jack
For connecting an auxiliary power source for
using adjunct equipment. This jack is
labeled ADJ PWR. For installation
instructions, see Appendix A.
For connecting a line cord to your telephone
This jack is labeled LINE.
11
Installing Your Telephone
Note: Although the drawings in this section show an 8110 telephone,
the following installation procedures are applicable for both the 8102 and
the 8110 telephones.
Table/Desk Installation
Use the 7-foot straight line cord that came with your telephone to
connect the telephone to a modular jack.
WARNING: Do not plug the handset cord into the line jack or the
adjunct jack on the bottom of your telephone since it could damage
your handset and the telephone.
1
Turn the telephone upside down so that you can see the bottom of
the telephone.
2
Plug one end of the line cord into the line jack on the bottom of the
telephone. See Figure 3 for the location of the line jack.
3
Feed the line cord through the line cord routing channel.
See Figure 3.
Line cord
routing channel
Line jack
BOTTOM VIEW
FIGURE 3 The Location of the Line Jack and Routing Channel
12
4
Turn the telephone right-side up and place it on your desk or table.
Plug one end of the coiled handset cord into the handset jack on the
5
side of the telephone. See Figure 4.
6
Plug the other end of the handset cord into the handset.
See Figure 4.
Handset cord jack
Handset jack
FIGURE 4 Connecting the Handset to the Telephone
7
Hang up the handset.
8
Plug the free end of the line cord into a modular jack.
9
Lift the handset and listen for dial tone.
Note: In order to install adjunct equipment to an 8102 telephone,
see Appendix A.
13
Wall Installation
Use the following directions to mount the telephone on a standard
wallphone jack with mounting studs.
1
You must reverse the handset tab (which holds the handset when
you hang up). See Figure 5.
●
Hold down the switchhook and slide the tab up and out of its slot.
●
Turn the tab so that the curved end is facing up.
●
Insert the tab back into its slot.
b. Release and
remove handset
in place
retainer.a. Handset retainer
c. Rotate handset
retainer 180 degrees.
180°
FIGURE 5 Rotating the Handset Tab
d. Replace handset
retainer.
14
2
Turn the telephone upside down so that you can see the bottom of
the telephone.
3
Remove the mounting base by pushing in on the triangle at the
center of the large end of the base and then lifting the base off the
telephone. See Figure 6.
Triangle
FIGURE 6 Lifting the Base off the Telephone
4
Turn the base so the larger end is down.
5
Place the base on the wall-jack mounting studs and pull down until it
is secure. See Figure 7.
15
Mounting
studs
Base
FIGURE 7 Placing the Telephone on the Wall Jack Mounting Studs
6
Plug one end of the line cord into the line jack on the bottom of the
telephone. See Figure 8 for the location of the line jack.
Note: You may prefer to use an 8" line cord rather than the 7-foot
cord provided with the telephone. If you use the 7-foot cord, you will
need to place it into the back of the telephone in its original coiled
position.
7
Plug the free end of the line cord into the modular wall jack.
See Figure 8.
Line jack
Telephone
Line cord
FIGURE 8 Connecting the Line Cord to the Modular Jack and the Line Jack
Base
16
Modular
jack
8
Plug one end of the coiled handset cord into the handset jack on the
side of the telephone. See Figure 4.
9
Place the telephone against the base and push down so that the
base locking tab slides into the slot at the top of the telephone.
See Figure 9.
10
Push in on the triangle at the bottom center of the base to lock the
bottom of the telephone into place. See Figure 9.
Base
Locking Tab
Voice Terminal
Wall
Base
Locking Tab
FIGURE 9 Connecting the Telephone to the Base
11
Plug the free end of the coiled handset cord into the handset and
hang up the handset. See Figure 4.
12
Lift the handset and listen for dial tone.
17
Labeling the Programmable Dialing Button Designation Card
Use the following directions for labeling and inserting the programmable
dialing buttons designation card on your telephone.
Note: For directions on storing numbers on the programmable dialing
buttons, refer to "Programmable Dialing Buttons" in the section titled
Using the Features.
1
In the blank space next to the appropriate Programmable Dialing
button, write or type the name, telephone number, or dialed feature
that you want to store there.
2
Fold along the perforated edge(s) and detach the card(s) from the
sheet.
3
Remove the plastic cover by placing your finger in the finger slot on
the right side of the telephone and lifting up.
4
Place the designation card on the telephone. Replace the plastic
cover over the designation card by fitting the cover's bottom tabs into
the slots on the telephone and pressing down, allowing the tabs on
the top to snap into place. See Figure 10.
FIGURE 10 Removing the Plastic Cover; Installing the Button Designation Card
18
Removing and Covering the Auto Answer Button
If you are have an 8110 telephone, you may want to disable the Auto
Answer button ([
Follow this procedure to remove the Auto Answer button and cover the
opening from which you removed the button.
Note: To complete this procedure, you will need the slot cover which is
shipped in the box with the telephone. You may also need a pair of
needlenose pliers.
1
Press [ Auto ] so that the button is in the "up" position
2
Lift the button from its slot on the face of the telephone. (You will
probably want to use a set of needlenose pliers for this task.)
See Figure 11.
3
Take the slot cover (provided with the telephone) and place it in a
horizontal position in the empty slot. See Figure 11. Be sure that
the cap is snug with the face of the telephone.
Auto ]) so that it cannot be activated accidentally.
19
FIGURE 11 Removing the Auto Answer button; Inseting the Button Slot Cover
20
Using the Features
The procedures which follow give short, step-by-step instructions for
using each feature. For your convenience, features are listed
alphabetically.
Note: At the end of this booklet is a one-page Quick Reference Guide
which allows you quick access to procedures for many of the telephone
features. You can remove this page from the manual (tear along the
perforation), and keep it near your telephone.
Important: If your telephone does not respond to any button presses or
if it sounds dead, refer to the procedures in Appendix D.
Using the Handset and Speakerphone
For most features you must lift the handset (go off-hook) before you can
use a feature. However, if you are using an 8110 telephone, you may
choose to leave your handset (on-hook, that is, leave the handset on the
telephone cradle) and use your built-in speakerphone instead.
Note: The 8102 telephone has an Adjunct jack on the rear of the
telephone so that you can use an externally added speakerphone, such
as the AT&T S201A Speakerphone.
Answering and Placing a Call
To answer a call
1
Pick up handset
2
Speak to other party
To answer a call using the speakerphone (for 8110 users)
1
When you hear the telephone ring, press [
●
Red light next to [ Spkr ] goes on
2
Speak to other party
Spkr
]
To place a call
1
Pick up handset [dial tone]
2 Dial desired number
21
Answering and Placing a Call (cont.)
To place a call using the speakerphone (for 8110 users)
1
While on-hook, press [
●
Red light next to [
2
Dial desired number
Spkr
]
Spkr
] goes on
[dial tone]
To end a call
1
Hang up handset
or
if you are using the speakerphone, press [
●
Red light next to [
Spkr
] goes off
Spkr ]
22
Auto Answer (for 8110 Users)
Automatically answers the call and turns on the built-in speakerphone on
the 8110 telephone. When this feature is activated, the telephone rings
once, and then an alerter tone sounds to notify you that the call has been
answered. Your telephone will automatically drop the call and be ready
for the next call when the calling party hangs up.
Note: If you are using the 8110 telephone with a System 85 or a
DEFINITY Generic 2 switch, the line must be assigned as "Data
Restricted" in order for the telephone to work properly. Please contact
your System Administrator to have this feature assigned to your line.
To have your telephone automatically answer a call
1
While handset is on-hook, press [
●
Button released to the "up" position
●
Colored area on bottom of button reminds you that Auto Answer
feature is active
2
When a call comes in, the built-in speakerphone on your telephone is
automatically activated
●
Both you and the other party hear a full ring and then a short
burst of tone
●
Red light next to [
3
Speak to caller
4
When caller ends the call, 8110 telephone hangs up automatically
Spkr
] goes on
or
You can press [
●
The 8110 telephone is now ready for next Auto Answer call
Spkr
] to end call
Auto
]
To turn off the Auto Answer feature
1
Press [
●
Auto
]
Button reverts to "down" position
23
Flash
If your telephone is connected to a business communications system,
you can use [
Flash ] instead of pressing the switchhook for such features
as Conference or Call Waiting. Check with your System Administrator to
see which features you can use.
If you are using your telephone at home and you subscribe to custom
calling services through your local telephone company, you can press
Flash ], instead of pressing the switchhook, to activate these features.
[
For more information, refer to the custom calling instructions provided by
your telephone company.
Hold
Puts a call on hold until you can return to it. While a call is on hold, you
can leave your telephone to perform another task. Use when you have a
call that you don’t wish to drop, but which you have to interrupt briefly to
do something else.
To put a call on hold
1
Press [
●
●
Hold
]
Red light next to button goes on; call is on hold
You may hang up handset; the call remains on hold
To return to the held call
1
Press [
Hold
]
or
if you have hung up the handset, pick up handset again from the
cradle
●
Red light next to button goes off; you are reconnected to other
party
24
Hold (cont.)
or if you are using an 8110 telephone, you can return to the call by doing
the following:
1
Press [
●
●
Spkr
]
Red light next to [ Spkr ] goes on; red light next to [ Hold ] goes off
You are connected to other party
Message
This feature can be used only if your telephone is connected to a
business communications system such as System 25 or 75. Your
Message light flashes to let you know that a caller has left a message for
you. You can then follow your System Administrator’s local message
retrieval procedures to get your message.
Note: The Message light also flashes when a call is coming in (that is,
when the telephone is ringing).
Mute (for 8110 Users)
Turns off the microphone of the built-in speakerphone or the handset.
Use when you want to confer with someone in the room with you, but
you do not want the other party on the call to hear your conversation.
To prevent the other party from hearing you (To mute microphone)
1
Press [
●
●
Mute
]
Red light next to [
Mute
] goes on
Other party cannot hear you
To resume talking to the other party (To turn on microphone again)
1
Press [
●
2
Resume conversation with other party
Mute
]
Red light next to [
Mute
] goes off
25
Personalized Ring
The 2 tone controls on the side of the telephone allow you to choose
your own personalized ring pattern. Use to help distinguish your
incoming calls from those of other nearby telephones.
The tone selector labeled HI--LO will help you select one of 2 tone ringer
frequencies. Slide the tone selector to HI for a higher frequency; slide
the tone selector to LO for a lower frequency.
The tone selector labeled FAST--SLOW will help you select one of 2
tone ringer modulation rates. Slide the tone selector to FAST for a faster
modulation rate; slide the tone selector to SLOW for a slower modulation
rate.
The 3-position switch on the side of your telephone allows you to control
the volume for the tone ringer.
●
Slide it up (away from you) for a louder ring.
●
Slide it down (toward you) for a quieter ring.
Programmable Dialing Buttons
The 12 programmable dialing buttons are provided for one-touch dialing
of frequently dialed telephone numbers. You can also store emergency
numbers, such as 911, and feature access codes on these buttons.
Note: You can program up to 20 elements (digits and characters, such
as a # or * or Pause or Flash) on a programmable dialing button. If the
number you want to store is longer than 20 digits and characters, you
can do one of the following:
●
Store up to 20 elements on one button; store the remainder of the
elements on a second button. To place a call using these buttons,
press the first button; when all of the elements have been dialed,
press the second button in the sequence.
●
Store up to 20 elements on one button; dial the remainder of the
elements manually
26
Programmable Dialing Buttons (cont.)
To program any of the 12 programmable dialing buttons
(while on-hook)
1 Press the PROGRAM button to enter programming mode
●
You hear a continuous tone while you are in programming mode
2
Press programmable dialing button on which you want to store the
number
●
Tone is briefly interrupted twice
3
Dial number you want to program on the button, up to 20 elements
(digits and characters, including Pause and Flash)
●
The tone reminding you that you are in programming mode is
interrupted each time you press a dial pad key, the PAUSE
button, or [
●
You hear a rapid error tone if you try to enter more than 20
elements
●
You can use the PAUSE button to program a .5-second pause
between a dialing access number (such as 9) and the telephone
number, and for certain banking and long-distance services.
For example, dial the access number, 9, press the PAUSE
button, and then the number, such as 1 212 555-1234.)
Note: Several depressions of the PAUSE buttons will produce a
multiple of .5-second pauses. For example, pressing pause 3
times (PAUSE PAUSE PAUSE) produces a combined 1.5-second
pause.
●
Programmable dialing buttons can also be used to program
system features. See your System Administrator for system
feature codes.
4
To program another programmable dialing button, repeat
Steps 2 and 3
5
Press the PROGRAM button when you are ready to exit
programming mode
Flash
].
27
To dial a number with a programmable dialing button
1
Pick up handset
or
if you are using an 8110 telephone, you can press [
2
When you hear dial tone, press appropriate programmable dialing
Spkr ]
button
●
Number programmed on the button is automatically dialed
To erase a number stored on a programmable dialing button
1
Press the PROGRAM button
2
Press button to be cleared twice
3
Press the PROGRAM button
or
lift handset
Redial (With Auto-Pause)
The Redial feature automatically redials the last number you dialed from
the dial pad, either an extension or an outside number. Use to save time
in redialing a busy or unanswered number. The number you redial can
be up to 20 digits.
The Auto-Pause feature can automatically insert pauses after a dial
access code (such as, 9) in a redialed number. If you usually wait a
short period to obtain a second dial tone after dialing an access code,
you can set the waiting time needed by the Redial feature by
programming the Auto-Pause feature as described below.
To automatically redial the last number dialed from the dial pad
1
Pick up handset
or
if you are using an 8110 telephone, you can press [
2
Press [
● Number is automatically redialed
Redial
]
Spkr
] [dial tone]
Note: You will hear a rapid error tone if the dialed number is longer
than 20 elements.
28
To program an automatic pause for redialed numbers
1
While the telephone is on-hook,
press the PROGRAM button
Press [
2
3
Press the appropriate access code and number of pauses in order to
Redial
]
insert a long enough waiting time to obtain a second dial tone.
For example, if you need 2 pauses inserted between the access
code, such as 9, and the remainder of the telephone number you are
dialing, press the PAUSE button twice
Note: You may store up to 3 different access code/pause
combinations. Each code can have up to 3 characters and up
to 4 pauses.
4
Press the PROGRAM button again
EXAMPLE: In the following example, there are 3 different access
code/pause combinations.
1
Press the PROGRAM button
2
Press [
3
Dial 9 and then press the PAUSE button 3 times (PAUSE PAUSE
Redial
]
PAUSE). Since each depression of the PAUSE button adds
.5 seconds of waiting time, 3 depressions of the PAUSE button will
add 1.5 seconds of waiting time.
4
Dial *9 (the second access code needed in the dialing sequence in
this example) and then press the PAUSE button 2 times (PAUSE
PAUSE)
5
Dial *8 (the third access code needed in this sequence) and then
press the PAUSE button 4 times (PAUSE PAUSE PAUSE PAUSE)
6
Press the PROGRAM button again
●
The access code sequence is stored for redialing at a later time.
Now, when you press [
Redial ] to redial a call using one of the
above access code/pause combinations (for example,
9 1 212 555 1234), the telephone will automatically insert the
correct number of pauses (3 in this example) to ensure waiting
the appropriate length of time to obtain a second dial tone.
[programming tone]
[programming tone]
To erase ALL stored access codes
Press the PROGRAM button
1
Press [
2
3
Press the PROGRAM button again
Redial
] twice
29
[programming tone]
Speakerphone (for 8110 Users)
Allows you to place and answer calls without lifting the handset. Use
any time you prefer hands-free communication, both speaking and
listening, or for group conference situations.
To place/answer a call without lifting the handset
1
Press [
●
2
Place or answer call
●
3
Press [
●
To prevent other party from hearing you (To mute microphone)
1
Press [
● Red light next to [ Mute ] goes on
● Other party cannot hear you
To resume talking to other party
(To turn on speakerphone microphone again)
1
2 Resume conversation with other party
Spkr
]
Red light goes on next to button
Adjust speakerphone volume with sliding arm on right of set
Spkr
] again to hang up
Red light goes off
Mute
]
Press [
●
Mute
]
Red light next to [ Mute ] goes off
To change from speakerphone to handset
1 Lift handset and talk
●
Red light goes off next to [
Spkr
]
To change from handset to speakerphone
1
During a call using handset, press [ Spkr ]
●
Red light goes on next to [
Hang up handset
2
Spkr
]
30
Appendix A
Adjunct Equipment Installation Instructions (For the 8102 Telephone Only)
Important: The installation of adjunct equipment (such as the AT&T
S201A speakerphone or a 500A Headset Adapter) with the 8102
telephone is different from installation with other telephones.
Use the following procedure for connecting adjunct equipment to the
8102 telephone. (See Figure 12.)
Note: Although an S201A Speakerphone is shown in Figure 12, a
500A Headset Adapter is connected to the 8102 telephone in the same
way.
1
Plug one end of the adjunct cord into the adjunct equipment.
2
Plug the other end of the adjunct cord into the Adjunct jack on the
rear of the 8102 telephone.
3
Plug one end of the adjunct power cord into the Adjunct Power jack
on the bottom of the 8102 telephone.
4
Plug the free end of the adjunct power cord into the adjunct power
supply.
31
Power
supply
Adjunct
power cord
Adjunct
cord
Adjunct
(equipment)
jack
8102 Voice Terminal
(Bottom view)
FIGURE 12 Connecting Adjunct Equipment and an Adjunct Power Supply to
an 8102 Telephone
S201A
Speakerphone
(Top view)
Line jack
Adjunct
power jack
32
Appendix B
Operation of the 500A Headset Adapter (with the 8102 Telephone)
If you are using a 500A Headset Adapter with your 8102 telephone, read
the following instructions on using a headset and the headset adapter.
Note that headset operation is essentially the same as handset
operation, except when using the Hold feature.
Answering Calls
When a 500A headset adapter is connected to the Adjunct jack of an
8102 telephone, you may answer calls with either the handset or headset
adapter.
To answer a call with the headset adapter, press the On/Quiet button.
(The green light next to the button goes on.)
To mute the handset or headset adapter, you must hold down the
On/Quiet button. (The green light next to the button stays on for as long
as the button is held down.) When you want the other party to hear you
again, you can remove your finger from the On/Quiet button. (The light
goes off.)
To end a call, press the Off button on the headset adapter.
Originating Calls
To go off-hook to place a call press the On/Quiet button and dial the
number using the dial pad, [
dialing button. [
with a handset.
Flash ] works the same with a headset adapter as it would
Redial ], or the appropriate programmable
Putting Calls on Hold
To put a call on hold, press the Hold button on the 8102 telephone.
(Note that the green light next to the On/Quiet button on the headset
adapter remains on, even though the call is on hold.)
To retrieve the call on hold, you must press the Off button, and then
within 2 seconds, press the On/Quiet button. (The red Hold light on the
8102 telephone goes off.) If you take more than 2 seconds for this
sequence of button presses, the call will be dropped.
33
Switching from the Headset to the Handset
If you are on a call on the headset and want to switch to the handset,
you can do so by lifting the handset. The call is now on the handset.
Press the Off button on the headset adapter in order to turn off the light
next to the On/Quiet button.
To switch from the handset back to the headset, press the On/Quiet
button and place the handset back in the telephone cradle.
34
Appendix C
Auxiliary Power for the 8110 Telephone
If you are using an 8110 telephone, it is recommended that you install
auxiliary power (9V DC, 100 mA.) to improve the performance of the
speakerphone under the following conditions:
●
When loop length exceeds:
If you are using:
Circuit Pack TN742
Circuit Pack TN769
If you are using:
Circuit Pack SN229
➤
19,000 feet (22 gauge)
➤
12,000 feet (24 gauge)
➤
7,500 feet (26 gauge)
or
●
When loop resistance exceeds 300 ohms
or
●
When loop current is less than 26 mA.
●
When loop length exceeds:
➤
12,000 feet (22 gauge)
➤
8,000 feet (24 gauge)
➤
5,000 feet (26 gauge)
or
●
When loop resistance exceeds 200 ohms
or
●
When loop current is less than 26 mA.
Any installation When loop current is less than 26 mA.
Any installation
When another analog telephone is bridged
with the 8110 telephone
35
Appendix D
If Your Telephone Does Not Respond
If your 8102 or 8110 telephone does not respond to any button presses
or if it sounds as if it is dead, try the following procedure before seeking
repair assistance.
1
Pick up the handset
2
Press the PROGRAM button
3
Hang up the headset
If this procedure does not solve the problem, follow your usual
instructions for repair of a telephone. Your System Administrator will be
able to help you.
36
FCC Registration and Repair Information
Your new AT&T 8102 or 8110 telephone has been registered with the
Federal Communications Commission (FCC). This product complies
with standards in Part 68 of the FCC rules. The FCC requires us to
provide you with the following information:
●
CONNECTION AND USE WITH THE NATIONWIDE TELEPHONE
NETWORK
The FCC requires that you connect your telephone equipment to the
nationwide telephone network through a modular telephone outlet or
jack. The modular telephone outlet or jack to which the telephone
must be connected is a USOC RJ11C or RJ11W.
The telephone may not be used on coin service provided by the
telephone company. Connection to party lines is subject to state
tariffs. (Contact your state public utility commission or corporation
commission for information.)
●
INFORMATION FOR THE TELEPHONE COMPANY
Upon request of your local telephone company, you are required to
provide them with the following information:
A.
Your phone number.
B.
The telephone equipment's FCC registration number and ringer
equivalence number (REN). These numbers are on the back or
bottom of your telephone equipment.
The REN is useful to determine how many devices you may connect
to your telephone line and still have them ring when your telephone
line is called. At most, but not all areas, the sum of all REN's should
be 5 or less. You may want to contact your local telephone
company.
●
REPAIR INSTRUCTIONS
If it is determined that your telephone is malfunctioning, the FCC
requires that it not be used and that it be unplugged from the modular
outlet until the problem is corrected. Repairs can only be made by
the manufacturer or its authorized agents or by others who may be
authorized by the FCC. For repair procedures, follow the instructions
outlined under the AT&T Warranty Information section.
37
●
RIGHT OF THE TELEPHONE COMPANY
If telephone equipment is causing harm to the telephone network, the
telephone company may temporality discontinue your telephone
service. If possible, they’ll notify you before they interrupt service. If
advance notice isn’t practical, you’ll be notified as soon as possible.
You’ll be given the opportunity to correct the problem, and you’ll be
informed of your right to file a complaint with the FCC.
Your telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the proper
functioning of your AT&T product. If such changes are planned,
you’ll be notified.
Interference Information
WARNING: Some telephone equipment generates and uses radio
frequency energy and if not installed and used properly, that is, in
strict accordance with the manufacturers instructions, may cause
interference to radio and television reception. These telephones
have been type tested and found to comply with the limits for a
Class B computing device in accordance with the specifications in
Subpart J of Part 15 of FCC Rules, which are designed to provide
reasonable protection against such interference in a residential
installation.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to
radio or television reception, which can be determined by turning
the equipment on and off, the user is encouraged to try to correct
the interference by one or more of the following measures:
●
Reorient the receiving television or radio antennae where this may be
done safely.
●
To the extent possible, relocate the receiver with respect to the
telephone equipment.
●
Where the telephone equipment requires ac power, plug the
telephone into a different ac outlet so that the telephone equipment
and receiver are on different branch circuits.
38
AT&T Warranty Information
WHAT IS COVERED: All terms and conditions specified in your
agreement with AT&T apply.
WHAT AT&T WILL DO: If the telephone is defective and returned, we
will replace the telephone at no charge to you. AT&T will, at its option,
replace the product with either a new or reconditioned telephone of the
same design. The replaced product will become the property of AT&T.
The replacement will be warranted for either (a) 90 days or (b) the
remainder of the original 1 year warranty, whichever is longer. If AT&T is
unable, during the warranty period, to replace the defective unit, you
have the right to return the product for a refund of the purchase price
less a reasonable allowance for use. Post-Warranty Maintenance may
be purchased from AT&T.
WHAT WE ASK YOU TO DO:
telephone, you may call our Customer Service Support Operations tollfree at 1 800 242-2121 or call the distributor from whom the product was
purchased. If you are directed to ship your telephone to an authorized
service location, you must prepay all shipping costs. We suggest that
you retain the original packing material in the event you need to ship the
unit. When sending your telephone to a service location, include your
name, address, phone number, proof of purchase (or original shipping
receipt), and description of the operating problem. After replacing your
telephone, we will ship it to you at no cost to you.
FOR OPTIMAL PERFORMANCE:
feature requires Calling Party Control signaling from the public switched
network (similar to most FAX machines). Your telephone company can
advise you on the availability of this feature.
To get warranty service for your
The telephone automatic disconnect
39
Quick Reference Guide
Storing Numbers in Memory
1
While the telephone is on-hook, press the PROGRAM button
2
Press programmable dialing button
3
Dial telephone number
4
Press the PROGRAM button
Dialing Numbers in Memory
1
Pick up handset
OR
Press [ Spkr ]
2
Press programmable dialing button
Erasing a Number in Memory
1
Press the PROGRAM button
2 Press programmable dialing button twice
3
Press the PROGRAM button
OR
Pick up handset
Holding and Returning to a Call
Press [ Hold ]
1
●
The call is now on hold
When you want to return the held call, press [ Hold
2
] again
OR
If you have hung up, pick up handset
Redialing a Number
1
Pick up handset
2
Press [ Redial ]
Programming an Automatic Pause For Redialed Numbers
1
While the telephone is on-hook, press the PROGRAM button
Press [ Redial ]
2
3
Press the appropriate access code and number of pauses in order to
get a second dial tone
Press the PROGRAM button again
4
Using the Built-in Speakerphone (For 8110 Users Only)
1
To place or answer a call, press [ Spkr ]
To mute the speakerphone microphone, press [ Mute
2
To change from speakerphone to handset, pick up handset while
3
]
on speakerphone
To change from handset to speakerphone, press [ Spkr
4
] and
hang up handset
To end call, press [ Spkr
5
]
Using the Auto Answer Feature (For 8110 Users Only)
Note: Your System Administrator can tell you whether you have
this feature.
1
Press [ Auto ]
● Button is released to the "up" position
● When call comes in, speakerphone is activated
● Speak to caller
● When caller ends call, telephone hangs up
OR
You can press [ Spkr ] to end call
Comcode: 106291149
555-015-131
Issue 2, March 1992
Graphics© AT&T 1988
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