If you are using System 75,
you can use up to 16 digits; for
you can use up to 24 digits.
be sure to include a trunk code, if applicable.
DEFINITY® Communications System
Generic 1 and Generic 3 and System 75
and Generic 2 and System 85
8101, 8102, and 8110 Telephones
Quick Reference Guide
AT&T 555-230-773
Comcode 107163735
Refer to the procedures on this card to use system
features on your 8101, 8102, or 8110 telephones.
These features are listed in alphabetical order. For
more information, see your system manager or refer to
the DEFINITY® Communications System Generic 1
and Generic 3 and System 75 and Generic 2 and
System 85 8101, 8102, and 8110 Telephones User’s
Guide, 555-204-746.
ABBREVIATED DIALING
Note:
Both the 8102 and the 8110 telephones have
[ ]
12 programmable dialing buttons on which you can
store telephone numbers or access codes. In
addition, DEFINITY Generic 1 and System 75 allow
you to store numbers in a maximum of three
Abbreviated Dialing lists.
To program or reprogram an outside number,
extension, or feature code into a personal list
1
On a separate sheet of paper, jot down the outside
numbers, extensions, and/or feature codes you
want to program as items on your personal list(s)
2
Pick up handset [dial tone]
3
Dial Abbreviated Dialing Program
code[dial tone]
4
Dial personal list number
Version Note:
If you are using System 75,
(1, 2,
or
3)
Version 1, you may omit Step 4.
5
Dial list item (1,2, 3...) [dial tone]
6
Dial the number you want to program
7
Press [ #
●
●
]
Number is stored
Repeat Steps 5 through 7 if you want to
program additional items on the same list;
hang up and begin again at Step 1 if you want
to program items on another personal list
8
Hang up to end programming
To place a call using a personal, group, system, or
enhanced list
Dial appropriate Abbreviated Dialing List code:
1
●
List 1
●
List 2
●
List 3
2
Dial desired list item
●
Stored number is automatically dialed
AUTOMATIC CALLBACK
[dial tone]
(1,2, 3...)
[ ]
To automatically place another call to an extension
that was busy or did not answer
Press [
1
Dial the Automatic Callback code
2
FLASH
] during call attempt [recall dial tone]
[confirmation tone]
Hang up
3
●
You will receive a 3-burst priority ring when the
extension you attempted to call is available
Note:
After you activate Automatic Callback, the
system monitors the called extension. That
extension becomes available after the called party
completes a call.
Lift the handset when you hear priority ring
4
[ringback tone]
●
A call is automatically placed to extension,
which receives regular ringing
1
2
Note:
You can place only one Automatic Callback
call at a time, and Automatic Callback is canceled
after 30 minutes or if the callback call is
unanswered.
To temporarily redirect all calls to an extension or
outside number of your choice
1
Dial Call Forward code
Version Note:
Version 3,
If you are using System 75,
or
DEFINITY Generic 1,
[dial tone].
dial the
extension number whose calls are to be forwarded,
although you must first have console permission.
Dial extension or number where calls will be sent
2
[confirmation tone]
Version Note:
Version 1,
If you are using System 75,
calls can be forwarded only to another
extension, not to an outside number.
Hang up
3
Note:
If you are still by your telephone, you may
hear a ring-ping tone as each call is forwarded.
To cancel Call Forwarding
1
Dial Call Forward Cancel code
(confirmation tone)
●
Your calls will ring at your own telephone again
To retrieve parked call from any extension
1
Dial Answer Back code
2
Dial the extension where call is parked
[dial tone]
[confirmation tone]
●
If you are returning to a call parked at your
telephone, dial your own extension
●
You are connected to parked call
Note:
If you receive intercept tone, the parked call
has been disconnected or retrieved by someone
else.
CALL PICKUP
[ ]
To answer a call to a member of your pickup group
when your telephone is idle
1
Dial Call Pickup code
●
You are connected to ringing call.
To pick up a call while you are active on another
call
1
Press [
Dial Hold code
2
●
3
Dial Call Pickup code
●
FLASH
] [recall dial tone]
[dial tone]
Present call is put on hold
You are connected to call
To return to a held call
1
Complete present call and hang up
●
Held call sends a 3-burst priority ring
CALL PARK
To park a call at your extension (for retrieval at
extension)
Press [
1
2
Dial Call Park code
●
Note:
up, press [
3
Hang up
FLASH
] [recall dial tone]
[confirmation tone]
Call is parked at your extension
To return to the parked call before you hang
FLASH
] again.
3
[ ]
2
Lift handset
●
You are connected to held call
CALL WAITING
To answer a call waiting tone
Complete present call and hang up
1
●
Receive ringing from waiting call
2
- outside, 3 - priority)
2
Pick up and answer
4
(1
- internal,
[ ]
To answer a call waiting tone, putting your present
call on hold
1
Press [
2
Dial Hold code
●
FLASH
] [recall dial tone]
You are connected to waiting call
To return to held call
1
Complete present call and hang up
●
Held call sends 3-burst priority ring
2
Lift handset
●
You are connected to held call
CONFERENCE
[ ✔ ]
To add a third party to a call
1
Press [
FLASH
] [recall dial tone]
do not need to answer or place another call), press
HOLD
[
to the held call, press [
] on your telephone. When you want to return
HOLD
] again. See “Hold” in the
section titled Phone Features.
Version Note:
If you are using System 75, Version 1,
use the following directions:
To put a call on hold
1
Press [
FLASH
] [recall dial tone]
Note: Do not hang up or call will be dropped.
To return to held call
1
Press [
FLASH
] twice
To put call 1 on hold and place call 2
1
Press [
●
2
Dial call 2 (or another feature)
FLASH
] [recall dial tone]
Call 1 is put on hold
●Present call is put on hold
Dial number of third party
2
Note: You can privately discuss the call with the
third party at this time; if no answer or busy, press
[
3
FLASH
Press [
●
] twice to return to original party.
FLASH
]
All parties are now connected
To drop a third party
1
Press [
●
DROP (for 8102 and 8110 Users)
FLASH
]
You remain connected to original party
[ ]
To disconnect from a normal call, or to drop the
last party added to a conference call
1
Press the button you have programmed
as [
DROP
]
HOLD (with Second Dial Tone)
[ ✔ ]
Note: The following feature allows you to place or
answer another call or activate another feature while
you have a call on hold. If you want merely to put a
call on hold while you are busy with another task (and
5
To complete call 2 and return to call 1
1
2
Press [
Press [
●
FLASH
FLASH
] [recall dial tone]
] twice
Call 1 is reconnected
To complete call 2 and return to call 1
1
After party on call 2 hangs up, press [
●
Call 1 is reconnected
Version Note:
Version 3,
If you are using System 75,
or
DEFINITY Generic 1,
FLASH
] twice
Version 2,
use the following
directions:
To put a call on hold
1
Press [
2
Dial Hold code[dial tone]
FLASH
] [recall dial tone]
Note: If you hang up, held call sends a 3-burst
priority ring.
To return to held call
Hang up, receive 3-burst priority ring, and lift handset
To put call 1 on hold and place call 2
12Press [
FLASH
] [recall dial tone]
Dial Hold code[dial tone]
●
Call 1 is put on hold
6
3
Dial call 2 (or another feature)
Note:
If you hang up, call 1 sends a 3-burst priority
ring.
To put call 2 on hold and return to call 1
1
Press [
2
Dial Hold code
●
Note:
FLASH
] [recall dial tone]
Call 2 is put on hold, and call 1 is reconnected
If you hang up, call 2 sends a 3-burst priority
ring.
To complete call 2 and return to call 1
1
After party on call 2 hangs up, hang up, receive
3-burst priority ring, and lift handset.
LEAVE WORD CALLING
[ ]
To leave a message after dialing an extension
(when your call is not answered), you hear
coverage or busy tone, or you have been put on
hold
1
Press [
2
Dial Leave Word Calling code
FLASH
] [recall dial tone]
[confirmation tone]
●
Message light goes on at called telephone
Note:
If reorder tone is heard, message is not
stored; try again.
To leave a message without ringing an extension
1
Dial Leave Word Calling code
2
Dial the extension [confirmation tone]
●
Message light goes on at called telephone
[dial tone]
To cancel a Leave Word Calling message
Note:
You cannot cancel a message left for an AUDIX
subscriber.
PRIORITY CALLING
To place a priority call
1
Dial Priority Calling code
2
Dial extension
[dial tone]
SEND ALL CALLS
To send all incoming calls (except priority calls)
immediately to coverage
1
Dial Send All Calls code
[confirmation tone]
2
Hang up
To cancel Send All Calls
1
Dial Send All Calls Cancel code
[confirmation tone]
●
Your calls will ring at your own telephone again
TRANSFER
To send present call to another extension or
outside number
1
Press [
●
2
Dial number that call is to be transferred to
FLASH
] [recall dial tone]
Present call is put on hold
[ringback tone]
●
Remain on line and announce call; if number
dialed is busy or not answered, press [
FLASH
twice to return to held call
3
Hang up
●
Transfer is completed
[ ]
[ ]
[ ✔ ]
]
Dial Leave Word Calling Cancel code
1
[dial tone]
2
Dial extension [confirmation tone]
Note:
If reorder tone is heard, message is not
deleted; try again.
7
AT&T
Prepared by
AT&T GBCS Product Documentation
Development
Middletown, NJ 07748-1998
Issue 1, December 1993