AT&T 7506, 7507, 7505 User Manual

AT&T

DEFINITY™

ISDN 7505, 7506, and 7507 Terminals User's Guide

Communications

System Generic 2

NOTICE

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues.

TO ORDER COPIES OF THIS DOCUMENT

Contact:

Order

For more information about AT&T documents, see Business Communications Systems Publications Catalog (555-000-010).

HEARING AID COMPATIBILITY

This equipment is compatible with the inductively coupled hearing aids prescribed by the Federal Communications Commission (FCC).

Prepared by The AT&T Documentation Management Organization

Winston-Salem, NC 27106

AT&T Customer Information Center 2855 North Franklin Road P.O. Box 19901 Indianapolis, IN 46219

1-800-432-6600, In Canada: 1-800-255-1242

Document No. 555-104-719 Issue 1, October 1989

Printed in USA

Contents

Your ISDN Terminal What the Features Do How to Use the Features

Abbreviated Dialing Automatic Callback Bridging Call Coverage Call Forwarding—Busy/Don't Answer Call Forwarding—Follow Me Call Park Call Pickup

Call Waiting Conference

Drop

Hold Intercom (Automatic Dial) Last Number Dialed Leave Word Calling (LWC) Message Mute

1 3

7 8 8

9 10 11 11 12 12 13 14 14 15 15 16 17 17

Priority Calling Select Ring Self-Test Send All Calls Speakerphone Transfer Voice Message Retrieval

18 18 19 20 20 21 22

Tones and Their Meanings Key Words to Know Quick Reference Lists

23 24 27

Your ISDN Terminal

Your ISDN terminal is designed so that you can conveniently use the many features of the AT&T DEFINITY™ Communications System Generic 2. Familiarize yourself with your terminal shown in Figure 1 and explained on the following page.

7505

7506

7507

Figure 1. ISDN Terminals

Call appearance/feature buttons

At least 2 of these buttons are devoted to handling incoming and outgoing calls (call appearances) and are labeled with an extension number; the remainder are call appearances or access features (feature buttons) and are labeled with a feature name. Each button has a red light and a green light.

Redial button

Select button

Mute button

Speaker button

Volume button

Transfer button

For redialing the last voice number dialed.

Used to access a second level of features on the



Redial

, 

Drop Test

, 

Transfer Clock

,

and



Conference Ring



secondary feature buttons.

Press to have a conversation at your end without the person at the far end hearing. Mute works with both the handset and the Speakerphone.

If your terminal is programmed with a Speakerphone

or SPOKESMAN® loudspeaker, this button is used to turn the speaker on or off.

When on a call, used to decrease or increase the volume of the handset speaker, Speakerphone loudspeaker, or the SPOKESMAN loudspeaker. When not on a call, used to decrease or increase the ringer volume.

For transferring a call to another voice terminal.

and

Hold Button

For putting a call on hold.

Conference button

Drop button

Message light

Dial pad

Handset

Adjunct jack

Line jack

For setting up conference calls.

For disconnecting from a call or dropping the last party added to a conference call.

A green light that comes on steadily when a message has been left for you.

The standard 12-button touch-tone pad for dialing the telephone numbers and accessing features.

For placing and answering calls (also known as the receiver). In most cases you must lift the handset (go off-hook) before you can use a feature.

Located on the bottom of your terminal near the front edge. This jack is used for connecting a speakerphone or a headset adapter and headset to your terminal. A Speakerphone symbol ( ) appears beneath the jack.

Located on the back of your terminal. This jack is used for connecting a line cord to your terminal. The jack is labeled “LINE.”

What the Features Do

Here are brief descriptions of 23 voice features, including what each one does and how you might want to use it. You will have the Conference, Drop, Hold, Message, Mute, Redial, Select Ring, Self-Test, and Transfer features. In addition, you may have many of the other features listed here; your System Manager can advise you.

Abbreviated Dialing Allows you to store selected telephone numbers as 3 digits or less for quick and easy dialing. Each number can be a complete or partial telephone number, an extension number, or a trunk or feature code. There are 3 possible types of lists—personal, group, and system —and you can have a total of 3 lists. Numbers on a personal list are programmable by you; numbers on all other lists are programmable only by the System Manager. Use as a timesaver for dialing frequently called, lengthy, or emergency numbers. Note: Check with your System Manager concerning what types of lists you have and how many of each.

Automatic Callback Sends you a special 3-burst ring tone indicating that a previously busy extension is now available. Use to avoid constant redialing when you wish to speak to someone who is frequently busy on the telephone. Note: Can be used only for extensions, not outside numbers.

Bridging Permits you to answer or join in calls to someone else’s extension by pressing a bridged appearance button on your terminal. This button can be any call appearance button labeled with another user’s primary extension number, as assigned to you by your System Manager. Use to assist in handling calls for a designated co-worker.

Call Coverage Provides automatic redirection of certain calls to your terminal for answering. (Your System Manager determines which calls will be sent to you.) Use to answer calls for other extensions for whom you provide coverage.

Call Forwarding All Calls Temporarily forwards all your calls to another extension or to an outside number, depending on your system. Use when you will be away from your voice terminal and you want your calls to be forwarded to a telephone number of your choice.

Call Park Puts a call on hold at your voice terminal, for retrieval at any extension. Use when you need to go elsewhere to get information during a call, or whenever you wish to continue a call from a different location. Also, if the call received is for someone else, use it to hold the call until the called party can answer it from the nearest available telephone.

Call Pickup Lets you answer a call at your voice terminal for another extension in your pickup group. Use when you wish to handle a call for a group member who is

absent or otherwise unable to answer. Note: You can only use this feature if you and the called party have been assigned to the same pickup group by your System Manager.

Conference Allows you to add a third party to a call, so that you can conduct a 3-way conversation. (If you wish to conference more than 3 parties, call your attendant for assistance.) Use to set up time-saving conferences, or to spontaneously include a third party important to a discussion. Note: If you have both an active call and a call on hold, you must terminate one of them before you can use Conference.

Drop Disconnects from a call without requiring you to hang up the handset or press the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you are using the handset and want to continue using it for another action after ending a call.

Hold Puts a call in a holding state until you can return to it. While a call is on hold, you can place another call, activate another feature, answer a waiting call, or leave your voice terminal to do another task. Use when you have a call that you don’t wish to

drop, but which you have to interrupt briefly to do something else.

Intercom Gives you quick access to specified extensions. With Automatic Intercom, you can call a predetermined partner by pressing a single feature button. With Dial Intercom, you can call any member of a predetermined group of users by pressing a

feature button and then dialing the group member’s 2- or 3-digit code. Use to rapidly dial frequently called numbers.

Last Number Dialed (Redial) Automatically redials the last number you dialed, either an extension or an outside number. Use to save time in redialing a busy or unanswered number.

Leave Word Calling (LWC) Leaves a message for another extension to call you back. The called party will be able to dial Message Center, AUDIX, or a covering user to retrieve a short, standard message which gives your name and extension, the date and time you called, and the number of times you called. Use any time you wish to have someone call you back; it will help cut down on repeated call attempts.

Message Your Message light comes on to let you know that a caller has left a

message for you. You can then follow your System Manager’s local message retrieval procedures to get your message.

Mute Lets you have a conversation at your end without the person at the far end

hearing. Mute works with both the handset and the Speakerphone.

Priority Calling Allows you to call another extension with a distinctive 3-burst ring to indicate that your call requires immediate attention. Use when you have important or timely information for someone.

Redial See Last Number Dialed

Select Ring Allows you to select your own personalized ring from among 8 available

ringing patterns. Use to distinguish your ring from that of other nearby voice terminals.

Self Test Activates the lights and ringer of your voice terminal. Use when you want to test their operation.

Send All Calls Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not wish to be interrupted by telephone calls.

Speakerphone Allows you to place calls or access other features without lifting the handset. Use any time you prefer hands-free communication, or for group listening.

SPOKESMAN® Loudspeaker Allows you to monitor call progress (hear touch-tone digits as they are dialed, ringing, and the called party answer) and listen (only) to a conversation. Use for group listening.

Transfer Transfers a call from your voice terminal to another extension or outside number. Use when your caller needs to speak further with someone else. Note: Calls from an outside number to your voice terminal can be transferred only to an extension, not to another outside number.

Voice Message Retrieval Gives you messages (via computerized voice) left for you through Leave Word Calling or as entered by a covering user. If authorized by your System Manager, you may also retrieve messages for one or more of your co-workers. Use to hear all messages received while you were away.

How to Use the Features

The procedures which follow give short, step-by-step instructions for using each of the features. For your convenience, features are listed alphabetically.

Special Instructions

The first time you use these procedures, you will need to customize them for yourself

by following the directions. Your System Manager can supply the information required.

●

To the right of each feature name is a box. For each feature that you have, mark a

] in the blank box as a reminder. (Voice features Conference, Drop, Hold,

[ ✔

Message, Select Ring, Self-Test, and Transfer are already marked for you.)

●

To use a voice feature you must have the handset off-hook unless you are

instructed to remain on-hook in the procedures. You can activate and cancel most of the voice features by dialing 2- or 3-digit codes (if they are not already assigned to a button). In the blanks provided within the procedures, write in the feature code numbers.

Note: If you receive an intercept tone (high-pitched, alternating high and low tone) while attempting to operate any feature, you have taken too much time to complete a procedural step or have made a dialing error. Hang up or press get dial tone, and begin again at Step 1.

 Drop ,

Conventions

The following conventions are used in the procedures:

Gray Type

Procedural steps in gray type are steps that you should follow if you do not have a button assigned for the feature.



xxxxx



This box represents a call appearance button which is used exclusively for placing, receiving, or holding calls. The button has a red light and a green light and is

 xxxxx  ).

 Feature  and  Feature xxxxx 

[handset tone]

labeled with an extension number (shown as

Each of these boxes represents a button that has a

feature assigned to it. The button is labeled with the feature name, sometimes followed by an extension

number or a person’s name (shown as

The tone that appears in brackets after a step indicates what you should hear from your handset after successfully performing that step.

For a list of tones and their meanings, see the section titled Tones and Their Meanings. For a list of glossary terms, see the section titled Key Words to Know.

Quick Reference Lists

At the end of this booklet is a set of quick reference lists. Use them to record your feature and trunk codes, Abbreviated Dialing personal list items, and frequently called miscellaneous extensions. Once you have completed the lists, flip to that page as needed, or make a photocopy and keep it handy.

Abbreviated Dialing

Note: If you hear the intercept tone while programming, start from the beginning.

Abbreviated Dialing buttons must first be assigned by your System Manager.

To program or reprogram

an outside number, extension, or feature access code into a

personal list

On a separate sheet of paper, jot down the outside numbers, extensions, and/or feature codes you want to program as items on your personal list(s) (see example to the left)

Press

 Program 

or Dial Abbreviated Dialing Program code

[confirmation tone]

Dial personal list access code

Dial desired list item number (0-9, 00-95, depending

on list size) Dial outside number, extension, or feature access

code you want to store (up to 35 digits)

[dial tone]

Press [ #

●

Number is stored

●

Press  Drop  and begin again at Step 1 to program additional items on the same list or to program another personal list

Hang up or press

]

[confirmation tone]

 Drop  to end programming

Note: Record your personal list items on the Abbreviated Dialing list in the back of this booklet; group and system lists are available from your System Manager.

To place a call using a personal, group, or system list

 Personal List  or  Group List  or  System List 

Press or Dial appropriate Abbreviated Dialing List code:

●

Personal

●

Group

●

System

2 Dial desired list item (1, 2, 3..., 01, 02, etc.)

●

Stored number is automatically dialed

[dial tone]

+ 39 hidden pages