AT&T 7434D User Manual

AT&T

DEFINITY

™

Communications
System Generic 1

7434D Voice Terminal
User's Guide

NOTICE

While reasonable efforts were made to ensure that the information in this document
was complete and accurate at the time of printing, AT&T can assume no responsibility
for any errors. Changes or corrections to the information contained in this document
may be incorporated into future issues.

TO ORDER COPIES OF THIS DOCUMENT

Contact:

AT&T Customer Information Center
2855 North Franklin Road
P.O. Box 19901
Indianapolis, IN 46219

1-800-432-6600,

In Canada: 1-800-255-1242

Order:

Document No. 555-204-733
Issue 1, September 1989

For more information about AT&T documents, see Business Communications Systems
Publications Catalog (555-000-010).

HEARING AID COMPATIBILITY

This equipment is compatible with the inductively coupled hearing aids prescribed by
the Federal Communications Commission (FCC).

Prepared by

© 1989 AT&T

AT&T Technical Publications Department

All Rights Reserved

Midddletown New Jersey 07748

Printed in USA

Contents

Your 7434D Voice Terminal
What the Features Do
How to Use the Features

Voice Features

Abbreviated Dialing (AD)
Automatic Callback
Bridging
Call Coverage

Call Forwarding All Calls
Call Park
Call Pickup
Conference
Drop
Hold
Intercom (Automatic/Dial)
Last Number Dialed
Leave Word Calling (LWC)
Message

Priority Calling
Select Ring

Self-Test
Send All Calls
Transfer
Voice Message Retrieval

Tones and Their Meanings
Key Words to Know
Quick Reference Lists

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Your 7434D Voice Terminal

The 7434D voice terminal is designed so that you can conveniently use the many
features of DEFINITY™ Communications System Generic 1. Familiarize yourself with
your voice terminal, shown in Figure 1 and explained below.

Figure 1. 7434D Voice Terminal

Starting at the top of Figure 1 and continuing clockwise:

Handset

For placing and answering calls (also known as the
receiver). In most cases, you must lift the handset (go
off-hook) before you can use a feature.

Call appearances/

At least 3 of these 34 buttons are devoted to handling

feature buttons

incoming and outgoing calls (call appearances) and are
labeled with an extension number; the remainder may
be used as call appearance buttons or used to access
features (feature buttons) if labeled with a feature
name. Each has a red light to tell you the line is being
used or that this is the line you will get when you lift
the handset. The green light next to each call
appearance and feature button tells you the line or
feature is being used.

Transfer button

Hold button

Dial pad

Select Ring button

For transferring a call to another voice terminal.

For putting a call on hold.

The standard 12-button pad for dialing the telephone
numbers and accessing features.

For accessing the Select Ring feature.

1

Select Ring light

A green light that goes on steadily when you press the
Select Ring button. Also, it winks when you use it in
conjunction with [ *

] in the Select Ring procedure.

Message light

A green light which goes on steadily when a message
has been left for you.

Ringer volume control

A sliding switch to control the volume for the tone

ringer. Slide it up (away from you) for a louder ring,
down (toward you) for a quieter ring.

Drop button

For disconnecting from a call or dropping the last party
added to a conference call.

Conference button

For setting up conference calls.

The following optional modules are compatible with the 7434D voice terminal:

C401A or C401B Call

Provides 20 call appearance/feature buttons to

Coverage Module

supplement those on the associated voice terminal. For
more information about using the features assigned to
this module, see the appropriate feature procedures in
the section titled Voice Features.

D401A Digital

Provides visual indication of call-related information,

Display Module

time and date, elapsed time on calls, messages, stored
abbreviated dialing numbers, and access to Integrated
Directory. For operating instructions, see AT&T System

75 User Instructions: Digital Display Module

(555-200-712).

Note: You can use only one of these modules at a time.

2

What the Features Do

Here are brief descriptions of 20 features, including what each one does and how you
might want to use it. You will have the Conference, Drop, Hold, Message, Select Ring,
Self-Test, and Transfer features. In addition, you may have many of the other features
listed here; your System Manager can advise you.

Abbreviated Dialing (AD) Allows you to store selected telephone numbers for
quicker and easier dialing. Each number can be a complete or partial telephone

number, an extension number, or a trunk or feature code. Abbreviated Dialing offers 4

possible types of lists—personal, group, system, and enhanced—and you can be
assigned a total of 3 lists. Numbers on a personal list are programmable by you;
numbers on all other lists are programmable only by the System Manager. Use as a
timesaver for dialing frequently called, lengthy, or emergency numbers.

Automatic Callback Sends you a special 3-burst ring tone indicating that a

previously busy or unanswered extension is now available. Use to avoid constant
redialing when you wish to speak to someone who is frequently busy on the telephone

or in and out of the office. Note: Can be used only for extensions, not outside

numbers.

Bridging Permits you to answer or join in calls to someone else's extension by

pressing a bridged appearance button on your voice terminal. This button can be any
call appearance button labeled with another user's primary extension number, as
assigned to you by your System Manager. Use to assist in handling calls for a
designated co-worker.

Call Coverage Provides automatic redirection of certain calls to your voice terminal
for answering. (Your System Manager determines which calls will be sent to you.) Use
to answer calls for other extensions for whom you provide coverage. Note: If you
have Go to Cover, you (the calling party) can send internal calls directly to coverage
any time during the call attempt (the person you call must be in a call coverage group).

Call Forwarding All Calls Temporarily forwards all your calls to another extension
or to an outside number, depending on your system. Use when you will be away from
your voice terminal and you want your calls to be forwarded to a telephone number of
your choice.

Call Park Puts a call on hold at your voice terminal, for retrieval at any extension.
Use when you need to go elsewhere to get information during a call, or whenever you
wish to complete a call from a different location. Also, if the call received is for
someone else, use it to hold the call until the called party can answer it from the
nearest available voice terminal.

Call Pickup Lets you answer a call at your voice terminal for another extension in
your pickup group. Use when you wish to handle a call for a group member who is
absent or otherwise unable to answer. Note: You can only use this feature if you and
the called party have been assigned to the same pickup group by your System
Manager.

Conference Allows you to add parties to a call, so that you can conduct a 6-way
conversation. (If you wish to conference more than 6 parties, call your attendant for
assistance.) Use to set up time-saving conferences, or to spontaneously include a party
important to a discussion.

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Drop Disconnects from a call without requiring you to hang up the handset or press
the switchhook. Can also be used with the Conference feature to disconnect the last
party added. Use whenever you are using the handset and want to continue using it for

another action after ending a call.

Hold Puts a call on hold until you can return to it. While a call is on hold, you can
place another call, activate another feature, answer a waiting call, or leave your voice
terminal to do another task. Use when you have a call that you don't wish to drop, but
which you have to interrupt briefly to do something else.

Intercom (Automatic/Dial) Gives you quick access to specified extensions. With
Automatic Intercom, you can call a predetermined partner by pressing a single feature
button. With Dial Intercom, you can call any member of a predetermined group of
users by pressing a feature button and then dialing the group member's 2- or 3-digit
code. Use to rapidly dial frequently called numbers.

Last Number Dialed Automatically redials the last number you dialed, either an

extension or an outside number. Use to save time in redialing a busy or unanswered
number.

Leave Word Calling (LWC) Leaves a message for another extension to call you back.
The called party will be able to dial Message Center, AUDIX, or a covering user to
retrieve a short, standard message which gives your name and extension, the date and
time you called, and the number of times you called. Use any time you wish to have
someone call you back; it will help cut down on repeated call attempts.

Message Turns on your Message light to let you know that a caller has left a

message for you. You can then follow your System Manager's local message retrieval
procedures to get your message.

Priority Calling Allows you to call another extension with a distinctive 3-burst ring
to indicate that your call requires immediate attention. Use when you have important
or timely information for someone.

Select Ring Allows you to select your own personalized ring from among 8 available

ringing patterns. Use to distinguish your ring from that of other nearby voice terminals.

Self-Test Activates the lights and ringer of your voice terminal. Use when you want

to test their operation.

Send All Calls Temporarily sends all your calls to the extension of a person
designated to answer them when you cannot (perhaps a secretary or receptionist). Use
when you will be away from your desk for awhile, or when you do not wish to be
interrupted by telephone calls.

Transfer Transfers a call from your voice terminal to another extension or outside
number. Use when your caller needs to speak further with someone else. Note: Calls
from an outside number to your voice terminal can be transferred only to an extension,
not to another outside number.

Voice Message Retrieval Gives you messages (via computerized voice) left for you
through Leave Word Calling or as entered by a covering user. If authorized by your

System Manager, you may also retrieve messages for one or more of your co-workers.
Use to hear all messages received while you were away.

4

How to Use the Features

The procedures which follow give short, step-by-step instructions for using each of the
features. For your convenience, features are listed alphabetically.

Special Instructions

The first time you use these procedures, you will need to customize them for yourself
by following the directions below. Your System Manager can supply the information
required.

●

To the right of each feature name is a box. For each feature that you have, mark a
[ ✔

] in the blank box as a reminder. (Voice features Conference, Drop, Hold,

Message, Select Ring, Self-Test, and Transfer are already marked for you.)

●

To use a voice feature, you must have the handset off-hook unless you are
instructed to remain on-hook in the procedures. You can activate and cancel most of
the voice features by dialing 2- or 3-digit codes (if they are not already assigned to a
button). In the blanks provided within the procedures, write in the feature code
numbers.

Note: If you receive an intercept tone (high-pitched, alternating high and low tone)

while attempting to operate any feature, you have taken too much time to complete a

procedural step or have made a dialing error. Hang up or press [

Drop ], get dial tone,

and begin again at Step 1.

Conventions

The following conventions are used in the procedures:

Gray Type

Procedural steps in gray type are steps that you should
follow if you do not have a button assigned for the
feature.

[ xxxxx ] This box represents a call appearance button, which is

used exclusively for placing or receiving calls. The
button has a red light and a green light and is labeled
with an extension number (shown as [

xxxxx ]).

[

Feature ] and

[

Feature xxxxx ]

Each of these boxes represents a button that has a

feature assigned to it. The button is labeled with the
feature name, sometimes followed by an extension
number or a person's name (shown as [

xxxxx ]).

5

[handset tone]

The tone that appears in brackets after a step indicates
what you should hear from your handset after
successfully performing that step.

For a list of tones and their meanings, see the section titled Tones and Their
Meanings. For a list of glossary terms, see the section titled Key Words to Know.

Quick Reference Lists

At the end of the booklet is a set of quick reference lists. Use them to record your
feature and trunk codes, Abbreviated Dialing personal list items, and frequently called
miscellaneous extensions. Once you have completed the lists, remove the page from the
booklet (tear along the perforation), and keep the lists near your voice terminal.

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