At&t 7407D User Manual

AT&T

DEFINITY

7407D Voice Terminal User's Guide

Communications System Generic 1

THE TELEPHONE DEPICTED IN THIS DOCUMENT IS NO LONGER BEING MANUFACTURED. TO MAINTAIN DOCUMENTATION SUPPORT AT REASONABLE COSTS TO OUR CUSTOMERS, THIS MANUAL IS NOW PROVIDED IN PHOTOCOPY FORM.

NOTICE

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues.

TO ORDER COPIES OF THIS DOCUMENT

Contact:

AT&T Customer Information Center 2855 North Franklin Road P.O. Box 19901 Indianapolis, IN 46219 1-800-432-6600, In Canada: 1-800-255-1242

Order:

Document No. 555-204-716 Issue 1, August 1989

For more information about AT&T documents, see Business Communications Systems Publications Catalog (555-000-010).

HEARING AID COMPATIBILITY

This equipment is compatible with the inductively coupled hearing aids prescribed by the Federal Communications Commission (FCC).

Prepared by AT&T Technical Publications Department Middletown, New Jersey 07748

1989 AT&T

Printed in USA

Contents

Your 7407D Voice Terminal What the Features Do How to Use the Features

Voice Features

Abbreviated Dialing Automatic Callback Bridging Call Coverage Call Forwarding All Calls Call Park Call Pickup Conference Drop Hold Intercom Last Number Dialed Leave Word Calling (LWC) Message Priority Calling Select Ring

1 3 6

8 8

9 10 10 11 11 12 12 13 13 14 14 15 15 16 16

Send All Calls Speakerphone Transfer Voice Message Retrieval

Display Features

Calculator Inspect Integrated Directory Message Retrieval Normal Stored Number Time

Tones and Their Meanings Key Words to Know Quick Reference Lists

17 17 18 19

20 21 22 22 23 24 24 25

26 27 31

Your 7407D Voice Terminal

The 7407D voice terminal is comprehensively equipped so that you can make the best use of the many features of the AT&T DEFINITY™ Communications System Generic 1.

Familiarize yourself with your voice terminal shown in Figure 1 and explained below and on the following page.

Figure 1. 7407D Voice Terminal

Starting at the top of Figure 1 and continuing clockwise:

Handset

Display

Drop button

Conference button

Hold button

Transfer button

Display viewing adjustment

Dual function feature buttons

For placing and answering calls (also known as the

receiver).

A built-in 2-line, 80-character display.

For disconnecting from a call or dropping the last party added to a conference call.

For setting up conference calls.

For putting a call on hold.

For transferring a call to another voice terminal.

A thumbwheel for adjusting the viewing angle of the

display.

Each of these 11 buttons accesses a feature and is

labeled (on the right) with a feature name; when used in combination with the Calculator/Select Ring button, these buttons perform Select Ring/Calculator functions (as labeled on the left).

Dial pad

The standard 12-button pad for dialing the telephone numbers, accessing features, and performing calculator functions.

Feature buttons

Calculator/Select Ring button

Microphone button

Speakerphone volume control

Speakerphone button

Display button

Message light

Display control buttons

Ringer volume control (under set)

Each of these 11 buttons access features and is labeled with a feature name.

For accessing the built-in calculator or the Select Ring feature.

For accessing the built-in microphone.

A sliding arm to adjust the volume of the speakerphone.

For accessing the built-in speakerphone.

For accessing the build-in display.

A green light which comes on steadily when a message has been left for you.

Each of these 7 buttons accesses display features and is labeled with a feature name.

A sliding switch to control the volume for the tone ringer.

Feature buttons

Speakerphone

Call appearances/ feature buttons

Each of these 2 buttons accesses a feature and is labeled with a feature name.

A built-in speaker and microphone combination.

At least 3 of these 10 buttons are devoted to handling incoming and outgoing calls (call appearances) and are

labeled with an extension number; the remainder access features (feature buttons) and are labeled with a feature name. Each has a red light to tell you the line is being used or that this is the line you will get when you lift the handset. The green light next to each call appearance and feature button tells you the line or feature is being used.

What the Features Do

Here are brief descriptions of 27 features, including what each one does and how you might want to use it. The first 20 are voice feaures and the final 7 are display features.

Voice Features

Abbreviated Dialing Allows you to store selected telephone numbers for quicker and easier dialing. Each number can be a complete or partial telephone number, an

extension number, or a trunk or feature code. There are 4 possible types of lists—personal, group, system, and enhanced—and you can have a total of 3 lists. Numbers on a personal list are programmable by you; numbers on all other lists are programmable only by the System Manager. Use as a timesaver for dialing frequently called, lengthy, or emergency numbers.

Automatic Callback Sends you a special 3-burst ring tone indicating that a previously busy or unanswered extension is now available. Use to avoid constant redialing when you wish to speak to someone as soon as possible. Note: Can be used only for extensions, not outside numbers.

Bridging Permits you to answer or join in calls to someone else’s extension by pressing a bridged appearance button on your voice terminal. This button can be any call appearance button labeled with another user’s primary extension number, as assigned to you by your System Manager. Use to assist in handling calls for a designated co-worker.

Call Coverage Provides automatic redirection of certain calls to your voice terminal for answering. (Your System Manager determines which calls will be sent to you.) Use to answer calls for other extensions for whom you provide coverage.

Call Forwarding All Calls Temporarily forwards all your calls to another extension or to an outside number. Use when you will be away from your voice terminal and you want your calls to be forwarded to a telphone number of your choice.

Call Park Puts a call on hold at your voice terminal, for retrieval at any extension. Use when you need to go elsewhere to get information during a call, or whenever you wish to complete a call from a different location. Also, if the call received is for someone else, use it to hold the call until the called party can answer it from the nearest available voice terminal.

Call Pickup Lets you answer a call at your voice terminal for another extension in your pickup group. Use when you wish to handle a call for a group member who is absent or otherwise unable to answer. Note: You can only use this feature if you and the called party have been assigned to the same pickup group by your System Manager.

Conference Allows you to add parties to a call, so that you can conduct a 6-way conversation. (If you wish to conference more than 6 parties, call your attendant for assistance.) Use to set up time-saving conferences, or to spontaneously include a party

important to a discussion.

Drop Disconnects from a call without requiring you to hang up the handset or press

the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you are using the handset and want to continue using it for another action after ending a call.

Hold Temporarily disconnects from a call, holding it until you can return to it. While a call is on hold, you can place another call, activate another feature, answer a waiting call, or leave your voice terminal to do another task. Use when you have a call that you don’t wish to drop, but which you have to interrupt briefly to do something else.

Intercom Gives you quick access to specified extensions. With Automatic Intercom, you can call a predetemined partner by pressing a single feature button. With Dial

Intercom, you can call any member of a predetermined group of users by pressing a feature button and then dialing the group member’s 2- or 3-digit code. Use to rapidly dial frequently called numbers.

Last Number Dialed Automatically redials the last number you dialed, either an extension or an outside number. Use to save time in redialing a busy or unanswered

number.

Leave Word Calling (LWC) Leaves a message for another extension to call you back. The called party will be able to dial Message Center, AUDIX, or a covering user to retrieve a short, standard message which gives your name and extension, the date and time you called, and the number of times you called. Use any time you wish to have someone call you back; it will help cut down on repeated call attempts.

Message Turns on your Message light to let you know that a caller has left a message for you. You can then follow your System Manager’s local message retrieval procedures to get your message. See Message Retrieval in the Display Features section.

Priority Calling Allows you to call another extension with a distinctive 3-burst ring to indicate that your call requires immediate attention. Use when you have important or timely information for someone.

Select Ring Allows you to select your own personalized ring from among 8 available ringing patterns. Use to distinguish your ring from that of other nearby voice terminals.

Send All Calls Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not wish to be interrupted by telephone calls.

Speakerphone Allows you to place calls or access other voice features without lifting the handset. Use any time you prefer hands-free communication, or for group listening.

Transfer Transfers a call from your voice terminal to another extension or outside number. Use when your caller needs to speak further with someone else. Note: Calls from an outside number to your voice terminal can be transferred only to an extension,

not to another outside number.

Voice Message Retrieval Gives you messages (via computerized voice) left for you

through Leave Word Calling or as entered by a covering user. If authorized by your System Manager, you may also retrieve messages for one or more of your co-workers. Use to hear all messages received while you were away.

Display Features

Calculator Allows you to perform mathematical calculations by using certain feature buttons and your dial pad as a calculator. Use as needed, including when you are on a

call.

Inspect Shows you call-related information for an incoming call when you are already active on a call. Use to identify and screen new calls.

Integrated Directory Searches for the extension of another user by allowing you to key in the user's name with the dial pad. Use as a handy quick reference source for extension number information.

Message Retrieval Allows you to retrieve messages left for you that have turned on your Message light. Will also let you retrieve messages for other voice terminals not equipped with a display (if you are authorized as a systemwide message retriever by your System Manager). Use to quickly and conveniently check messages, even when you are already on a call.

Normal Identifies current call appearance, calling/called party, and calling/called number. Use to see who is calling you and, when placing a call, to verify the number you have dialed.

Stored Number Allows you to check the number stored on an Abbreviated Dialing button or as an item on an Abbreviated Dialing list. Also lets you see what number you last dialed (via Last Number Dialed feature). Use to verify Abbriviated Dialing list items before placing a call or reprogramming a number, and to make sure that Last Number Dialed is appropriate to use.

Time Shows you the date and time, and also allows you to measure elapsed time. Use as a handy calendar and clock, and to keep track of time spent on a call or task.

How to Use the Features

The procedures which follow give short, step-by-step instructions for using each of the voice and display features. For your convenience, features in each category are listed

alphabetically.

Special Instructions

The first time you use these procedures, you will need to customize them for yourself by following the directions. Your System Manager can supply the information required.

To the right of each feature name is a box. For each feature that you have, mark a

●

] in the blank box as a reminder. (Voice features Conference, Drop, Hold,

[ ✔

Message, Select Ring, Speakerphone, and Transfer and display features Calculator, Message Retrieval, and Normal are already marked for you.)

●

You can activate and cancel most of the voice features by dialing 2- or 3-digit codes (if they are not already assigned to a button). In the blanks provided within the procedures, write in the feature code numbers.

Note: If you receive an intercept tone (high-pitched, alternating high and low tone) while attempting to operate any feature, you have taken too much time to complete a procedural step. Hang up, get dial tone, and begin at Step 1.

Conventions

The following conventions are used in the procedures:

Gray Type

xxxxx ]

[

Feature ] and

[

Feature xxxxx ]

[

DISPLAY INFORMATION ] A white box containing fully capitalized words

[

[handset tone]

For a list of glossary terms, see the section titled Key Words to Know.

Procedural steps in gray type are steps that you should follow if you do not have a button assigned for the feature.

This box represents a call appearance button which is used exclusively for placing, receiving, or holding calls.

The button has a red light and a green light and is labeled with an extension number (shown as [

Each of these boxes represents a button that has a feature assigned to it. The button is labeled with the feature name, sometimes followed by an extension number or a person’s name (shown as [

xxxxx ]).

represents information shown on the display.

The tone that appears in brackets after a step indicates what you should hear from your handset after successfully performing that step. For a list of tones and their meanings, see the section titled Tones and Their

Meanings.

xxxxx ]).

Quick Reference Lists

Following the procedures is a set of quick reference lists. Use them to record your feature and trunk codes, Abbreviated Dialing personal list items, and frequently called miscellanious extensions. Once you have completed it, remove the page from the booklet (tear along the perforation), and keep the lists near your voice terminal.

+ 24 hidden pages