How it Works
AT&T
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7407
User Manual
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AT&T 7407 User Manual

AT&T
DEFINITY
and System 85
7407 Plus Voice Terminal User's Guide
®
Communications System Generic 2
Contents
Your 7407 Plus Voice Terminal A Quick Look at the Features How to Use the Features
Voice Features
Abbreviated Dialing (AD) Automatic Callback Bridging Call Coverage/Consult Call Forwarding — Busy/Don't Answer Call Forwarding — Follow Me Call Park Call Pickup Conference Drop Hold Intercom (Automatic/Dial) Last Number Dialed
1 4
8 10 10 12
13 14 15
16 17 18
19 20
20 21 21
Leave Word Calling (LWC) Message Mute Priority Calling Reset Speakerphone Select Button Select Ring (and Ringer Volume) Self-Test Send All Calls Speaker Speakerphone Terminal Busy Indication Transfer
Display Features
Data/Time Inspect Message Retrieval Normal Timer
22 23 23 24 24 25 26 27 27
28 30 32 33 33 34 35 35 37 37
i
Tones and Their Meanings
38
Key Words to Know Quick-Reference Lists
39 41
ii

Your 7407 Plus Voice Terminal

The 7407 Plus Voice Terminal is designed so that you can conveniently use the features of the AT&T DEFINITY
®
Communication System Generic 2 and System 85. This
telephone is shown and explained below and on the following page.
Figure 1. 7407 Plus Voice Terminal
Starting at the upper left of Figure 1 and continuing clockwise:
Call appearances/
1) feature buttons
For handling incoming and outgoing calls (call appearances), labeled with extension numbers. For accessing features (feature buttons), labeled with feature names; each button is
equipped with a red light and a green light.
2)

Handset

For placing and answering calls. In most cases, you must lift the handset (go off-hook) before you can use a feature. Also known as the receiver.

Display

3)
For showing information (a built-in 2-line, 40-character LED display).
4)

Drop/Test button

For disconnecting from a call or dropping the last party added to a conference call. When used with [ can perform a self-test of your telephone button lights, tone ringer, and display.
Conference/Ring
5) button
For setting up conference calls. When used with [ you can select a personalized ringing pattern for your telephone.
Select ] you
Select ],

Transfer button

6)
For transferring a call to another telephone.
1
7) Hold button
For putting a call on hold.
8) Dial pad
9) Feature buttons
10) Speakerphone/ headset adapter jack (on back of telephone)
11) Line jack (on back of telephone)
12 Handset jack (on back of telephone)
13) Microphone
The standard 12-button pad for dialing phone numbers and accessing features. The letters, "Q" and "Z" have been added to the appropriate dial pad keys for directory access, and the "5" button on your dial pad has raised bars for visually­impaired users.
For accessing features, labeled with feature names (22 buttons).
For connecting an external speakerphone or a headset adapter to your telephone. Located on the back of your telephone, labeled
For connecting a line cord to your telephone. Located on the back of your telephone, labeled "LINE."
For connecting the handset cord to the telephone. Located on the back of your telephone, labeled
For speakerphone operation. Used when the speakerphone options is set and speaker button is depressed.
14) Select button
15) Mute button
16) Message light
Can be used in 3 different ways:
1)
Used with [
Drop Test
] to initiate a self-test of your
telephone
2)
Used with [
Conference Ring
] select your own personalized ring
from among 8 available patterns
3)
Used with [
Speaker Reset Spkr
] to perform an acoustic test of the environment and adjust the speakerphone to the surrounding acoustic environment for optimal performance.
For turning off the microphone of the built-in speakerphone or the handset so the other person cannot hear you.
Note: If your telephone is set for the Speaker (listen-only) feature, pressing the Mute button will affect only the handset. When the Speaker feature is in use, the red Mute light will always be on.
For indicating when a message has been left for you (steady red light).
2
17) Speaker/Reset Spkr button
For accessing the speaker or the built-in speakerphone and microphone combination. When you touch [ [
Speaker Reset Spkr
] the built in speakerphone performs a test of the
Select ] and
surrounding acoustic environment by using a sequence of tones. When the tones stop, your speakerphone has finished adjusting itself for optimal performance. It is now ready for use.
Note: Your telephone can be set for either the Speaker (listen-only) feature or the Speakerphone (listen and talk) feature. Check with your System Manager to see how your Speaker button is to be used.
18) Volume control
button
For adjusting the volume of the built-in speakerphone when you are using the speakerphone and a call is in progress, or for adjusting the volume of the tone ringer when you are not using the speakerphone.
19) Display control
buttons
For accessing display features, labeled with feature names and equipped with green lights (9 buttons).
The following optional modules are compatible with the 7406 Plus Voice Terminal:

500A Headset Adapter

Provides a dual-purpose switch that turns on the adapter connecting the headset to the telephone. Pressing the ON switch is equivalent to going off-hook with the handset, and pressing the OFF switch is equivalent to going on-hook with the handset. Plugs into the speakerphone/headset adapter jack.

7400B Data Module

S101A and S201A
Speakerphone
Provides data capability to the attached DCP telephone. It also provides integrated simultaneous voice data communications over standard twisted-pair wiring. Plugs into the line jack.
Provides total telephone operation without using the handset Turning on the speakerphone is equivalent to going off-hook when placing or answering a call and turning off the speakerphone is equivalent to going on-hook. A mute switch is provided to temporarily cut off transmission to the distant caller. Plugs into the speakerphone/headset adapter jack.
3

A Quick Look at the Features

Here are brief descriptions of some features, including what each one does and how you might want to use it. The first features are voice features followed by display features. You will have the Conference, Drop, Hold, Message, Mute, Select Ring, and Transfer voice features, and Message Retrieval and Normal display features. In addition, you may have many of the other features listed here; your System Manager can advise you.

Voice Features

Abbreviated Dialing (AD) Allows you to store selected telephone numbers as 3 or fewer digits for quick and easy dialing. Each number can be a complete or partial

telephone number, an extension number, or a trunk or feature code. There are 3 possible types of lists — personal, group, and system — and you can have a total of 3 lists. Numbers on a personal list are programmable by you; numbers on group lists are programmable by the controller of the list; system lists are programmable only by the System Manager. Use this feature as a timesaver for dialing frequently called, lengthy, or emergency numbers. Note: Check with your System Manager for the types of lists you have and how many of each.

Automatic Callback sends you a special 3-burst ring tone indicating that a previously busy extension is now available. Use to avoid constant redialing when you

want to speak to someone who is frequently busy on the telephone. Note: You can
use this feature only for extensions, not outside numbers.

Bridging Permits you to answer or join calls to someone else’s extension by pressing a bridged appearance button on your telephone. This button can be any call appearance labeIed with another user’s primary extension number, as assigned to you by your System Manager. Use to assist in handling calls for a designated co-worker.

Call Coverage Provides automatic redirection of certain calls to your telephone for answering. (Your System Manager determines which calls will be sent to you.) Use to answer calls for other extensions for whom you provide coverage. Call Coverage can also automatically redirect your calls when your teIephone is busy, you are out of the office, or you have pressed the Send All Calls button.

Call Forwarding — Busy/Don't Answer Temporarily forwards all your calls to another extension or to the attendant if your telephone is busy or you do not answer your calls within a preset number of rings. Use when you want your calls to be forwarded to a telephone number of your choice.

Call Forwarding — Follow Me Temporarily forwards all your calls to another extension or to an outside number, depending on your system. Use when you want

your calls to be automatically forwarded to a telephone number of your choice.

Call Park Puts a call on hold at your telephone, for retrieval at any extension. Use when you need to go elsewhere to get information during a call, or whenever you want to complete a call from a different location. Also, if the call received is for someone else, use it to hold the call until the called party can answer from the nearest available telephone.

4

Call Pickup Lets you answer a call at your telephone for another extension in your

pickup group. Use when you want to handle a call for a group member who is absent
or otherwise unable to answer. Note: You can use this feature only if you and the called party have been assigned to the same pickup group by your System Manager.

Conference Allows you to add a third party to a call, so that you can conduct a 3-

way conversation. (If you want to conference more than 3 parties, call your attendant for assistance.) Use to set up time-saving conferences, or to spontaneously include a third party important to a discussion.

Drop Disconnects from a call without requiring you to hang up the handset or press

the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you want to continue using the handset after ending a call.

Hold Puts a call in a holding state until you can return to it. While a call is on hold, you can place another call, activate another feature, answer a waiting call, or leave

your telephone to do another task. Use when you have a call that you don't want to drop, but have to interrupt briefly to do something else.

Intercom (Automatic/Dial) Gives you quick access to specified telephones. With Automatic Intercom, you can call predetermined persons by pressing a single feature

button. With Dial Intercom, you can call any member of a predetermined group by pressing a feature button and then dialing the group member’s 2- or 3-digit code.

Last Number Dialed Automatically redials the last number you dialed, either an extension or an outside number. Use to save time in redialing a busy or unanswered

number. Available with DEFINITY Generic 2 and System 85 R2V4 and some R2V3 systems. Check with your System Manager to see if the feature is available in your system.

Leave Word Calling (LWC) Leaves a message for another extension to call you back. The called party will be able to dial message center, AUDIX, or a covering user to

retrieve a short, standard message that gives your name and extension, the date and time you called, and the number of times you called. Use any time you want to have someone call you back; it will help cut down on repeated call attempts.

Message Lets you know that a caller has left a message for you when the message light goes on. You can then follow your System Manager's local message retrieval procedures to get your message. See the Message Retrieval procedures under the

Display Features
heading.

Mute Allows you to turn off the microphone of the speakerphone or the handset so

that the caller cannot hear you.

Priority Calling Allows you to call another extension with a distinctive 3-burst ring to indicate that your call requires immediate attention. Use when you have important or timely information for someone.

Reset Speakerphone Initiates an acoustic test of the surrounding acoustic environment by using a sequence of tones. When the tones stop, your speakerphone has finished adjusting itself for optimal performance. It is now ready for use. Use whenever you move your telephone to a different location (even in the same room), or whenever the light next to [

Speaker Reset Spkr
] is fluttering.
5

Select Button Used in any of 3 different ways

When used with [
1)
Drop Test ] you can perform a self-test of your telephone's lights,
ringer, and display.
2)
When used with [
Conference Ring
] you can select your own personalized ring from among 8 available patterns. Use to distinguish your ring from that of other nearby telephones.
3)
When used with [
Speaker Reset Spkr
] the built-in speakerphone performs an acoustic test
of the environment to provide optimal speakerphone performance. Use whenever you move your telephone to a different location (even in the same room), when
the telephone is unplugged, or when there has been a power failure. When any of these three things happen, the light on this button will flutter to notify you that the sound level and quality needs to be reset.

Self-Test Allows you to test the operation of the lights, ringer, and display of your

telephone.

Send All Calls Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile or when you do not want to be interrupted by calls.

Speaker In the listen-only mode, allows you to place calls or access other voice features without lifting the handset when speaker is on. However, in oder to speak to

the other party, you must lift the handset. Use with features that require listening only, such as on-hook dialing, monitoring calls on hold, and retrieving messages. Note: Your telephone has either the Speaker (listen-only) or the Speakerphone function. In either case, you will have simply a [
Speaker Reset Spkr
] button. Check with the
System Manager.

Speakerphone Allows you to place and answer calls or access other voice features

without lifting the handset. When used with [
Select ], the built-in speakerphone
performs an acoustic test of the surrounding acoustic environment by using a sequence of tones. When the tones stop, the speakerphone has finished adjusting itself for optimal performance. Use the built-in speakerphone any time you prefer hands-free communication, both speaking and listening, or for group conference situations. Note: Your telephone may be set for the Speaker (listen only) rather than the Speakerphone (listen and speak) feature. In either case, you will have simply a [
Speaker Reset Spkr
] button.
Check with the System Manager.

Terminal Busy Indication Provides a visual indication of the busy (off-hook) or idle

(on-hook) status of a specified telephone. Use this information when servicing calls for another person. For example, if you area secretary servicing your supervisors calls, use this feature to see whether your supervisor’s extension is busy or idle.

Transfer Transfers a call from your telephone to another extension or outside

number. Use when your caller needs to speak further with someone else. Note: Calls from an outside number to your telephone can be transferred only to an extension, not to another outside number.
6

Display Features

Date/Time Shows you the date and time. Use as a handy calendar and clock.

Inspect Shows you call-related information for an incoming call when you are

already active on a call. Use to identify and screen new calls. Message Retrieval Allows you to retrieve messages left for you that have lit your

message light. Will also let you retrieve messages for other telephones, if you are so authorized by your System Manager. Use to quickly and conveniently check
messages, even when you are already on a call.

Normal Identifies current call appearance, calling/called party, and calling/called

number. Use to see who is calling you and, when placing a call, to verify the number you have dialed.

Timer Allows you to measure elapsed time. Use to keep track of time spent on a

call or task.
7

How to Use the Features

Many features are available for use with your 7407 Plus Voice Terminal. Because no organization can use all of the available features, each organization must choose those that best suit its needs. After the choices have been made, the person within your organization who manages your telecommunication system must do any necessary administration and label the feature buttons on individual telephones. This System Manager can tell you how to use the features that have been administered for your particular telephone. The procedures that follow give instructions for using some of the more frequently used features. Features are listed alphabetically.

Special Instructions

The first time you use these procedures, you will need to customize them for yourself. Your System Manager can supply the information required.
To the right of each feature name is a box. For each feature that you have, mark a
●
[ ✔ ] in the box if the box is blank. Voice features (Conference, Drop, Hold, Message, Mute, Select Ring, Self-Test, and Transfer) and display features (Message Retrieval and Normal) are already marked for you.
●
Most of the voice features can be activated or canceled by dialing 2- or 3-digit codes (if they are not already assigned to a button). In the blanks provided within the
procedures, write in the feature code numbers.
●
To use a voice feature, you must have the handset off-hook (that is, you must pick up the handset or turn on the speakerphone, if you have one) unless you are instructed to remain
on-hook in the procedures. You can activate or cancel most of the voice features by
dialing 2- or 3-digit codes (if they are not already assigned to a button). Write the
feature code numbers in the blanks provided within the procedures. These codes are unique to your system; see your System Manager for the codes or to obtain more information.
●
System 85 exists in several versions. In some cases, a feature operates differently with one version than it does with another; where this occurs, the procedures include a release (R) and version (V) notation. Be sure to follow the directions corresponding to the release and version you are using. Ask your System Manager if you do not know the release and version you have.
Note: If you receive an intercept tone (high-pitched, alternating high and low tone) while attempting to use any feature, you have taken too much time to complete a step, have made a dialing error, or do not have the feature available to you. If appropriate, hang up or press [
Drop ], get dial tone, and begin at the first step.

Conventions

The following conventions are used in the procedures:
Italic procedure steps
Procedural steps in italic type are steps that you should follow if you do not have a button assigned for the feature.
8
[
xxxxx
]
[
Feature
] and
[ Feature xxxxx ]
A box representing a call appearance that is used exclusively for placing, receiving, or holding calls.
Boxes representing buttons that have features assigned to them. The buttons are labeled with the feature name, sometimes followed by an extension number or a person’s name.
[ DISPLAY INFORMATION ]
A box containing fully capitalized words represents information shown on the display.
[fe3adback tone]
The tone appearing in brackets after a step indicates what you hear after successfully performing that step.
For more information, see Tones and Their Meanings and Key Words to Know at the end of this guide.

Quick-Reference Lists

At the end of this guide is a set of quick-reference lists. Use the lists to record your
feature and trunk codes, Abbreviated Dialing personal list items, and frequently called miscellaneous extensions. Once you have completed the lists, flip to that page as needed, or make a photocopy and keep it handy.
9

Voice Features

Note: When placing and answering calls or using the voice features, you have the option of doing so by lifting the handset or by pressing the [ simultaneously activates the built-in speakerphone and built-in microphone.

Abbreviated Dialing (AD)

Note: If you hear the intercept tone while programming start over from the beginning. Abbreviated Dialing buttons must first be assigned by your System Manager.
1
To program or
reprogram an outside number, extension, or feature code into a personal list
On a separate sheet of paper, jot down the outside numbers, extensions, and feature codes you want to program as items on your personal list (see example)
2
Press [
Program
] (while off-hook)
or dial Abbreviated Dialing program code (while off-hook)
Note: This code is unique to your system and must be obtained from your System Manager.
Speaker ] button which
[confirmation tone]
3
Press [
Personal List ]
or dial personal list code
Note: This code is unique to your system and must be
1.
obtained from your System Manager.
4
Dial desired list item number (for example, 09, 01-95, and so on, depending on list size)
Dial outside number, extension, or feature code you
5
want to store Note: Generally, 20 characters or digits may be stored
on each button; for any special needs, see your System Manager.
Press [ Personal List ]
6
or press [
●
Number is stored
●
Repeat steps 3 through 6 if you want to program
# ]
[confirmation tone]
additional items on the same list
[dial tone]
Hang up or press [
7
●
Begin again at step 1 to program another personal list
Drop ] to end programming
(if you want to continue programming).
Note: Record your personal list items on the Abbreviated Dialing list in the back of this guide; group
and system lists are available from the controller of the
list or from your System Manager.
10
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