AT&T 7406 Plus User Manual

AT&T

DEFINITY

®

Communications
System Generic 2

and System 85

7406 Plus Voice Terminal
User's Guide

NOTICE

While reasonable efforts were made to ensure that the information in this document
was complete and accurate at the time of printing, AT&T can assume no responsibility
for any errors. Changes or corrections to the information contained in this document
may be incorporated into future issues.

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1-800-432-6600,

In Canada: 1-800-255-1242

Order:

Document No. 555-104-741
Issue 1, January 1991

For more information about AT&T documents, see

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Publications Catalog

(555-000-010).

HEARING AID COMPATIBILITY

This equipment is compatible with the inductively coupled hearing aids prescribed by
the Federal Communication Commission (FCC).

Prepared by

©1991 AT&T

AT&T Technical Publications Department

All Rights Reserved

Denver, CO 80234

Printed in USA

Contents

Your 7406 Plus Voice Terminal
A Quick Look at the Features
How to Use the Features

Voice Features

Abbreviated Dialing (AD)
Automatic Callback
Bridging
Call Coverage

Call Forwarding — Busy/Don't Answer
Call Forwarding — Follow Me
Call Park
Call Pickup
Conference
Drop
Hold

Intercom (Automatic/Dial)
Last Number Dialed
Leave Word Calling (LWC)

Message
Mute
Priority Calling
Reset Speakerphone
Select Button
Select Ring and Ringer Volume
Self-Test
Send All Calls
Speaker
Speakerphone
Terminal Busy Indication
Transfer

Display Features

Date/Time
Inspect

Message Retrieval
Normal
Timer

Tones and Their Meanings
Key Words to Know
Quick-Reference Lists

1
5

9
11
11
13
14
14
15

16
16
17
18
18
19

19
20
20

21
22
22
23
24
25
26
26
27
29
30
31
32
32
33
33
34
35
36
37

39

i

Your 7406 Plus Voice Terminal

The 7406 Plus voice terminal is available in two models: one with a display and one
without a display. The display adds some functionality, but both models are designed
so that you can conveniently use the features of the AT&T Definity®

Communications System Generic 2 and System 85.

The display-equipped 7406 Plus voice terminal is shown and explained on the
following pages. Both models (with display and without display) have the same

button layout.

Figure 1. 7406 Plus Voice Terminal (With Display)

1

Starting at the upper left of Figure 1 and continuing clockwise:

1) Handset

2) Call appearances/
feature buttons

3) Display

4) Speakerphone/
headset adapter jack

(on back of terminal)

5) Line jack (on back
of terminal)

For placing and answering calls. In most cases, you must lift
the handset (go off-hook) before you can use a feature. Also
known as the receiver.

These 5 buttons may be used to handle incoming and
outgoing calls (call appearances), labeled with an extension
number. Each has a red in-use light to tell you the line is
being used or that this is the line you will get when you lift
your handset. The green status light next to each call
appearance and feature button tells you the line or feature is
being used.

For showing information (2-line, 24-character display).
For connecting an external speakerphone or a headset

adapter to your voice terminal. Located on the back of your

voice terminal, labeled
For connecting a line cord to your voice terminal. Located on

the back of your voice terminal, labeled “LINE.”

6) Speaker/

For accessing the speaker

or

the built-in speakerphone and

Reset Spkr button

microphone combination. When you touch



-Select



and



Speaker-Reset Spkr



you hear a series of tones as the speakerphone
performs an acoustic test of the environment and adjusts the
speakerphone to the surrounding environment for optimal
performance. When the tones stop, the speakerphone is ready
for use.

Note:

Your voice terminal can be set for either the Speaker

(listen-only) feature

or

the Speakerphone (listen and talk)
feature. Check with your System Manager to see how your
Speaker button is to be used.

7) Mute button

For turning off the microphone of the built-in speakerphone
or the handset so the other person cannot hear you.

Note:

If your voice terminal is set for the Speaker (listen­only) feature, pressing the Mute button will affect only the
handset. When the Speaker feature is in use, the Mute light
will always be on.

8) Two-level feature

These 3 feature buttons access 2 features, one printed on the

buttons (with lights)

top half of the label and one printed on the bottom half of

the label. Each has a green light beside it so that you know

when it is active. In order to access the top feature, press



-Select



and then the feature button.

2

9) Two-level feature

Each of these 6 buttons accesses 2 features, one printed on

buttons

the top half of the label and one printed on the bottom half
of the label. You can access the top feature by pressing



-Select



and then the feature button.

10) Volume control

For adjusting the volume of the built-in speakerphone when

button

you are using the speakerphone and a call is in progress, or

for adjusting the volume of the tone ringer when you are not

using the speakerphone.

11) Select button

Can be used in 4 different ways:

1)

Used with a 2-level feature button to access the top­labeled feature

2)

Used with



Drop-Test



to initiate a self-test of your voice

terminal

3)

Used with



Conference-Ring



to select your own personalized ring

from among 8 available patterns

4)

Used with



Speaker-Reset Spkr



to perform an acoustic test of
the environment and adjust the speakerphone to the
surrounding acoustic environment for optimal
performance (for built-in speakerphone option only).

12) Transfer button

13) Dial pad

14) Microphone

15) Handset jack

16) Hold button

17) Drop/Test button

18) Conference/Ring
button

19) Message light

For transferring a call to another voice terminal.
The standard 12-button pad for dialing phone numbers and

accessing features. The letters “Q” and “Z” have been added
to the appropriate dial pad keys for directory access, and the
“5” button on your dial pad has raised bars for visually­impaired users.

For Speakerphone operation. Used when the Speakerphone
option is set and Speaker button is depressed.

For connecting the handset cord to the voice terminal.
Located on the back of your voice terminal, labeled

For putting a call on hold.
For disconnecting from a call or dropping the last party

added to a conference call. When used with



-Select



you
can perform a self-test of your voice terminal button lights,
tone ringer, and display, if you have one.

For setting up conference calls. When used with



-Select

,

you can select a personalized ringing pattern for your voice
terminal.

For indicating when a message has been left for you (steady
red light).

3

The following optional modules are compatible with the 7406 Plus voice terminal:

500A Headset Adapter

Provides a dual-purpose switch that turns on the adapter
connecting the headset to the voice terminal. Pressing the
ON switch is equivalent to going off-hook with the handset,
and pressing the OFF switch is equivalent to going on-hook
with the handset. Plugs into the speakerphone/headset
adapter jack.

7400B Data Module

Provides data capability to the attached DCP voice terminal.
It also provides integrated simultaneous voice data
communications over standard twisted-pair wiring. Plugs
into the line jack.

S101A and S201A
Speakerphone

Provides total voice terminal operation without using the
handset. Turning on the speakerphone is equivalent to going
off-hook when placing or answering a call and turning off the
speakerphone is equivalent to going on-hook. A mute switch
is provided to temporarily cut off transmission to the distant
caller. Plugs into the speakerphone/headset adapter jack.

4

A Quick Look at the Features

Here are brief descriptions of some features, including what each one does and how

you might want to use it. The first features are voice features followed by display
features.

Voice Features

Abbreviated Dialing (AD)

Allows you to store selected telephone numbers as 3 or

fewer digits for quick and easy dialing. Each number can be a complete or partial

telephone number, an extension number, or a trunk or feature code. There are 3

possible types of lists — personal, group, and system — and you can have a total of 3
lists. Numbers on a personal list are programmable by you; numbers on all other lists
are programmable only by the System Manager. Use this feature as a timesaver for

dialing frequently called, lengthy, or emergency numbers.

Note:

Check with your

System Manager for the types of lists you have and how many of each.

Automatic Callback

Sends you a special 3-burst ring tone indicating that a

previously busy extension is now available.

Use to avoid constant redialing when you

want to speak to someone who is frequently busy on the telephone.

Note:

You can

use this feature only for extensions, not outside numbers.

Bridging

Permits you to answer or join calls to someone else’s extension by pressing
a bridged appearance button on your voice terminal. This button can be any call
appearance labeled with another user’s primary extension number, as assigned to you
by your System Manager. Use to assist in handling calls for a designated co-worker.

Call Coverage

Provides automatic redirection of certain calls to your voice terminal
for answering. (Your System Manager determines which calls will be sent to you.)
Use to answer calls for other extensions for whom you provide coverage. Call
Coverage can also automatically redirect your calls when your voice terminal is busy,
you are out of the office, or you have pressed the Send All Calls button.

Call Forwarding — Busy/Don't Answer

Temporarily forwards all your calls to
another extension or to the attendant if your voice terminal is busy or you do not
answer your calls within a preset number of rings. Use when you want your calls to
be forwarded to a telephone number of your choice.

Call Forwarding — Follow Me

Temporarily forwards all your calls to another
extension or to an outside number, depending on your system. Use when you want
your calls to be automatically forwarded to a telephone number of your choice.

Call Park

Puts a call on hold at your voice terminal, for retrieval at any extension.
Use when you need to go elsewhere to get information during a call, or whenever you
want to complete a call from a different location. Also, if the call received is for
someone else, use it to hold the call until the called party can answer from the nearest
available voice terminal.

5

Call Pickup

Lets you answer a call at your voice terminal for another extension in
your pickup group. Use when you want to handle a call for a group member who is
absent or otherwise unable to answer.

Note:

You can use this feature only if you and
the called party have been assigned to the same pickup group by your System
Manager.

Conference

Allows you to add a third party to a call, so that you can conduct a 3-

way conversation. (If you want to conference more than 3 parties, call your attendant

for assistance.) Use to set up time-saving conferences, or to spontaneously include a
third party important to a discussion.

Drop

Disconnects from a call without requiring you to hang up the handset or press
the switchhook. Can also be used with the Conference feature to disconnect the last
party added. Use whenever you want to continue using the handset for another action

after ending a call.

Hold

Puts a call in a holding state until you can return to it. While a call is on hold,

you can place another call, activate another feature, answer a waiting call, or leave
your voice terminal to do another task. Use when you have a call that you don't want

to drop, but have to interrupt briefly to do something else.

Intercom (Automatic/Dial)

Gives you quick access to specified voice terminals. With

Automatic Intercom, you can call predetermined persons by pressing a single feature

button. With Dial Intercom, you can call any member of a predetermined group by

pressing a feature button and then dialing the group member’s 2- or 3-digit code.

Last Number Dialed

Automatically redials the last number you dialed, either an
extension or an outside number. Use to save time in redialing a busy or unanswered
number. Available with DEFINITY Generic 2 and System 85 R2V4 and some R2V3
systems. Check with your System Manager to see if the feature is available in your
system.

Leave Word Calling (LWC)

Leaves a message for another extension to call you back.
The called party will be able to dial message center, AUDIX, or a covering user to
retrieve a short, standard message that gives your name and extension, the date and
time you called, and the number of times you called. Use any time you want to have
someone call you back; it will help cut down on repeated call attempts.

Message

Lets you know that a caller has left a message for you when the message

light goes on. You can then follow your System Manager’s local message retrieval

procedures to get your message. See the

Message Retrieval

procedures under the

Display Features

heading.

Mute

Allows you to turn off the microphone of the speakerphone or the handset so

that the caller cannot hear you.

Priority Calling

Allows you to call another extension with a distinctive 3-burst ring
to indicate that your call requires immediate attention. Use when you have important
or timely information for someone.

Reset Speakerphone

Initiates an acoustic test of the surrounding acoustic

environment by using a sequence of tones. When the tones stop, your speakerphone

has finished adjusting itself for optimal performance. It is now ready for use. Use
whenever you move your voice terminal to a different location (even in the same
room), or whenever the light next to



Speaker-Reset Spkr



is fluttering.

6

Select Button

Used in any of 4 different ways:

1)

When used with a feature button, you can access the top-labeled feature on two-

level buttons. Use whenever you need to access one of these top-labeled features.

2)

When used with



Drop-Test



you can perform a self-test of your voice terminal’s

lights, ringer, and display.

3)

When used with



Conference-Ring



you can select your own personalized ring from among

8 available patterns.

Use to distinguish your ring from that of other nearby voice

terminals.

4)

When used with



Speaker-Reset Spkr



the built-in speakerphone performs a test of the
surrounding acoustic environment to provide optimal speakerphone performance.
Use whenever you move your voice terminal to a different location (even in the
same room), when the voice terminal is unplugged, or when there has been a

power failure. When any of these three things happen, the light on this button

will flutter to notify you that the sound level and quality needs to be reset.

Self-Test

Allows you to test the operation of the lights, ringer, and display of your

voice terminal.

Send All Calls

Temporarily sends all your calls to the extension of a person
designated to answer them when you cannot (perhaps a secretary or receptionist). Use
when you will be away from your desk for awhile, or when you do not want to be

interrupted by telephone calls.

Speaker

In the listen-only mode, allows you to place calls or access other voice
features without lifting the handset when speaker is off. However, in order to speak
to the other party, you must lift the handset. Use with features that require listening

only,

such as on-hook dialing, monitoring calls on hold, and retrieving messages.

Note:

Your voice terminal has either the Speaker (listen-only) or the Speakerphone

function. In either case, you will have simply a



Speaker-Reset Spkr



button. Check with the

System Manager.

Speakerphone

Allows you to place

and

answer calls or access other voice features

without lifting the handset. When used with



Select

,

the built-in speakerphone
performs a test of the surrounding acoustic environment by using a sequence of tones.
When the tones stop, your speakerphone has finished adjusting itself for optimal

performance. It is now ready for use. Use the built-in speakerphone any time you

prefer hands-free communication, both speaking and listening or for group conference
situations.

Note:

Your voice terminal may be set for the Speaker (listen only) rather

than the Speakerphone (listen and speak) feature. In either case you will have simply

a



Speaker-Reset Spkr



button. Check with the System Manager.

Terminal Busy Indication

Provides a visual indication of the busy (off-hook) or idle

(on-hook) status of a specified voice terminal. Use this information when servicing
calls for another person. For example, if you are a secretary servicing your

supervisor’s calls, use this feature to see whether your supervisor's extension is busy

or idle.

Transfer

Transfers a call from your voice terminal to another extension or outside

number. Use when your caller needs to speak further with someone else.

Note:

Calls

from an outside number to your voice terminal can be transferred only to an extension,

not

to another outside number.

7

Display Features

Note:

These features can be used

only

with a voice terminal with a display.

Date/Time

Shows you the date and time. Use as a handy calendar and clock.

Inspect

Shows you call-related information for an incoming call when you are

already active on a call. Use to identify and screen new calls.

Message Retrieval

Allows you to retrieve messages left for you that have lit your
message light. Will also let you retrieve messages for other voice terminals not
equipped with a display (if you are authorized as a systemwide message retriever by
your System Manager). Use to quickly and conveniently check messages, even when
you are already on a call.

Normal

Identifies current call appearance, calling/called party, and calling/called
number. Use to see who is calling you and, when placing a call, to verify the number
you have dialed.

Timer

Allows you to measure elapsed time. Use to keep track of time spent on a

call or task.

8

How to Use the Features

Many features are available for use with your 7406 Plus voice terminal. Because no
organization can use all of the available features, each organization must choose those

that best suit its needs. After the choices have been made, the person within your
organization who manages your telecommunication system must do any necessary
administration and label the feature buttons on individual voice terminals. This
System Manager can tell you how to use the features that have been administered for
your particular voice terminal. The procedures that follow give instructions for using

some of the more frequently used features. Features are listed alphabetically.

Special Instructions

The first time you use these procedures, you will need to customize them for yourself.

Your System Manager can supply the information required.

●

●

To the right of each feature name is a box. For each feature that you have, mark a
[

✓

] in the box if the box is blank. Voice features (Conference, Drop, Hold, Mute,
Message, Select Button, Select Ring, Self-Test, and Transfer) and display features
(Message Retrieval and Normal) are already marked for you. Ask your System
Manager if your voice terminal is set for the Speaker (listen only) or the
Speakerphone (speak and listen) feature, and then place a check in the box beside
that feature also.

Most of the voice features can be activated or canceled by dialing 2- or 3-digit codes
(if they are not already assigned to a button). In the blanks provided within the
procedures, write in the feature code numbers.

●

To use a voice feature you must have the handset off-hook (that is, you must pick up the

●

handset or turn on the speakerphone, if you have one) unless you are instructed to remain
on-hook in the procedures.

You can activate and cancel most of the voice features by
dialing 2- or 3-digit codes (if they are not already assigned to a button). Write the
feature code numbers in the blanks provided within the procedures. These codes
are unique to your system; see your System Manager for the codes or to obtain more
information.

System 85 exists in several versions. In some cases, a feature operates differently

with one version than it does with another; where this occurs, the procedures

.

include a release (R) and version (V) notation. Be sure to follow the directions
corresponding to the release and version you are using. Ask your System Manager
if you do not know the release and version you have.

Note:

You must press



-Select



before you use any of the top labeled features on 2-

level feature buttons. Also, if you receive an

intercept tone

(high-pitched, alternating
high and low tone) while attempting to operate any feature, you have taken too much
time to complete a step, have made a dialing error, or do not have the feature

available to you. If appropriate, hang up or press



Drop

,

get dial tone, and begin at

the first step.

9

Conventions

The following conventions are used in the procedures:

Italic procedure steps

Procedural steps in italic type are steps that you should
follow if you do not have a button assigned for the
feature.

 xxxxx 

A box representing a call appearance that is used
exclusively for placing, receiving, or holding calls. The
button has a red in-use light and a green status light.

 Feature  and
 Feature xxxxx 

[ DISPLAY INFORMATION ]

[feedback tone]

Boxes representing buttons that have features assigned
to them. The buttons are labeled with the feature name,
sometimes followed by an extension number or a
person’s name.

A box containing fully capitalized words represents
information shown on the display.

The tone appearing in brackets after a step indicates

what you hear after successfully performing that step.

For more information, see

Tones and Their Meanings

and

Key Words to Know

at the

end of this guide.

Quick-Reference Lists

At the end of this guide is a set of quick-reference lists. Use the lists to record your
feature and trunk codes, Abbreviated Dialing personal list items, and frequently called
miscellaneous extensions. Once you have completed the lists, flip to that page as
needed, or make a photocopy and keep it handy.

10

Voice Features

Note:

When placing and answering calls or using the voice features, you have the

option of doing so off-hook (by lifting the handset) or on-hook (by pressing



Speaker-Reset Spkr

).

If your voice terminal is set for the Speakerphone feature, pressing



Speaker-Reset Spkr



simultaneously activates the built-in microphone so that you can place

and

answer calls without lifting the handset.

Abbreviated Dialing (AD)

Note:

If you hear the intercept tone while programming, start over from the

beginning. Abbreviated Dialing buttons must first be assigned by your System

Manager.

To program or

1

On a separate sheet of paper, jot down the outside
reprogram an outside numbers, extensions, and feature codes you want to
number, extension, or

program as items on your personal list (see example)

feature code into a

2

Press



Program



(while off-hook)

personal list

or dial Abbreviated Dialing program code (while off-hook)

[confirmation tone]

3

4

5

6

7

Press  Personal List 

or dial personal list code

Dial desired list item number (for example, 0-9, 01-95,
and so on, depending on list size)

[dial tone]

Dial outside number, extension, or feature code you
want to store

Press



Personal List



or press [ #

] [confirmation tone]

●

Number is stored

●

Repeat steps 3 through 6 if you want to program
additional items on the same list

Hang up or press



Drop



to end programming

●

If you want to continue programming, begin again at

step 1 to program another personal list

Note:

Record your personal list items on the
Abbreviated Dialing list in the back of this guide; group
and system lists are available from the controller of the
list or from your System Manager.

11

To place a call using a

1

Press



Personal List



or



Group List



or



System List



(while off-hook)

personal, group, or

or dial appropriate Abbreviated Dialing list code (while off-

system list

hook)

●

Personal

[dial tone]

●

Group

[dial tone]

●

System

[dial tone]

2

Dial desired list item (1, 2, 3..., 01, 02...)

●

Stored number is automatically dialed

To program an

1

Abbreviated Dialing
(AD) button

2
3

4
5

Press



Program



(while off-hook)

or dial the Abbreviated Dialing program code (while off-hook)

Press selected



AD xxxxx



Dial the outside number, extension, or feature code you
want to store

[confirmation tone]

Press  AD xxxxx  again
Hang up or press



Drop



to end programming

[confirmation tone]

To see number stored

1

Press selected



AD xxxxx



while on-hook

on an Abbreviated

●

Dialing (AD) button

Stored number is shown

2

Press



Normal



to return to normal display or repeat step

1 to see another number

To place a call using an

1

Press selected



AD xxxxx



(while off-hook)

Abbreviated Dialing

●

(AD) button

Call is automatically dialed

12

Automatic Callback

To automatically place

1

Press



Auto Callback



before or during call attempt

another call to an

[dial or confirmation tone]

extension that is

or dial Automatic Callback code before call attempt

frequently busy

[dial tone]

●

If you have an



Auto Callback



button, green light goes on

until callback is completed or canceled

2

Hang up (within 7 seconds) or press

 Drop 

●

You will receive a 3-burst priority ring when both

your voice terminal and the called extension are idle

3

Lift handset when you hear priority ring

[ringback tone]

●

A call is automatically placed to called extension,
which receives regular ringing

Note:

Only one Automatic Callback call at a time can
be placed, and Automatic Callback is canceled after 20
to 40 minutes if the callback call is unanswered.

To cancel Automatic

1

Press



Auto Callback



again (while off-hook)

Callback

or dial Automatic Callback cancel code (while off-hook)

[confirmation tone]

●

Green light goes off

13

Bridging

To answer a bridged

1

Press



xxxxx



of bridged call

call

Note:

If your voice terminal has Ringing Appearance
Preference, this step is not necessary; you will
automatically be connected to the call when you lift the
handset.

2

Pick up handset

To prevent other
bridged voice terminals

from entering a call (on

1

Press



Exclusion xxxxx



while connected to the call

Note:

Pressing



Exclusion xxxxx



again reactivates bridging.

a per-call basis)

Call Coverage

To answer a call for a

1

Press



xxxxx



of incoming call when ring begins or green

co-worker for whom

light flashes

you are a coverage

Note:

The call is

not

at your voice terminal until the

point

light is flashing.

To leave a message

1

Press



Coverage Callback



while connected to the call
telling a co-worker to [confirmation tone]
call the original caller’s

Note:

To leave a message telling a co-worker to call

extension

you,

activate Leave Word Calling instead.

To talk privately with a

1

Press



Transfer



or



Conference-Ring



co-worker after

●

Call is temporarily put on hold

answering a redirected
call

2

Press



Consult



[priority ring to co-worker]

or dial co-worker’s extension

[single-burst ring to co-worker]

[dial tone]

14

Note:

You can privately discuss call; if co-worker is not

available, press the fluttering



xxxxx



to reconnect to call.

If your co-worker has activated Send All Calls, you

must use



Consult



to reach your co-worker.

3



Conference-Ring



to make it a 3-party call

Press



Transfer



again to send call to co-worker or press

Call Forwarding — Busy/Don't Answer

To activate Call

1

Press



Call Forward



(while off-hook)

Forwarding —

or dial Call Forwarding — Busy/Don’t Answer code

Busy/Don’t Answer

(while off-hook)

[dial tone]

Note: To find out

2

Dial extension where calls will be sent
which type of Call
Forwarding



Call Forward



activates, contact your
System Manager.

[confirmation tone]

Note:

If you hear intercept tone, you are attempting to
forward your calls to a restricted telephone, a telephone
with Call Forwarding — Follow Me activated, or a
telephone in another partition or group (if you are in a
tenant services environment). See your System
Manager for more information.

3

Hang up or press



Drop



To cancel Call

1

Press



Call Forward



again (while off-hook)

Forwarding —

or dial Call Forward cancel code (while off-hook)

Busy/Don’t Answer

[confirmation tone]

2

Hang up

●

Your calls will ring at your own voice terminal again

15

Call Forwarding — Follow Me

To temporarily redirect

1
all calls to an extension
or outside number of
your choice

2

Note:

To find out
which type of Call
Forwarding



Call Forward



activates, contact your
System Manager.

Press



Call Forward



(while off-hook)

or dial Call Forwarding — Follow Me code (while off-hook)

[dial tone]

Dial extension or number where calls will be sent

[confirmation tone]

Note:

You may hear a half ring for each call forwarded
after you have activated this feature and hung up.
Also, some voice terminals may have restrictions on
where calls can be forwarded; see your System
Manager.

To cancel Call

1

Press



Call Forward



again (while off-hook)

Forwarding — Follow

or dial Call Forward cancel code (while off-hook)

Me

[confirmation tone]

2

Hang up

●

Your calls will ring at your own voice terminal again

Call Park

To park a call (for

1
retrieval at any
extension)

2

3

4

5

6

7

Press



Transfer



●

Second party is temporarily put on hold

Press



Call Park



or dial Call Park trunk code

[dial tone]

[dial tone]

Dial the Call Park zone number

[confirmation tone]

Dial an idle answer-back channel number

Press  Recall 

Press



Transfer



Hang up

●

Held party is transferred to the answer-back channel
and hears ringback tone (or music) while waiting

[confirmation tone]

[ringback tone]

16

To retrieve parked call

1

Dial Call Park answer-back code

[dial tone]

from any extension

2

Dial channel number where call was parked

[confirmation tone]

Note:

If you receive intercept tone, parked call has

been disconnected or retrieved by another party.

Call Pickup

To answer a call to a

1

Press



Call Pickup



(while off-hook)

member of your pickup

or dial Call Pickup code (while off-hook)

group when your voice

●

You are connected to ringing call

terminal is idle

To answer a call to

1

Press



Hold



your pickup group

●

Present call put on hold

while on another call

2

Press an idle call appearance

[dial tone]

3

Press



Call Pickup



or dial Call Pickup code

●

Called voice terminal stops ringing

●

You are connected to ringing call

Note:

To return to held call after completing present

call, press fluttering



xxxxx

.

17

Conference

✔

To add a third party to

1

a call

2

3

Press



Conference-Ring



[dial tone]

●

Present call temporarily put on hold and you are

given a new call appearance

Dial number of third party and wait for answer

Note:

You can privately discuss the call with the third

party at this time; if no answer or busy, press fluttering



xxxxx



to return to the original party.

Press



Conference-Ring



again

●

All parties now connected

To add a call you’ve

1

Press



Conference-Ring



put on hold to another

2

Press



xxxxx



of first call

call you’re connected to

3

Press



Conference-Again



again

●

All parties now connected

[dial tone]

To drop a third party

1

Press



Drop



●

You remain connected to original party

Drop

✔

To disconnect from a

1

Press



Drop



normal call, or to drop
the last party added to
a conference call

18

Hold

✔

To keep a call waiting

while you answer

1

Press



Hold



●

Green light flutters

another call, make a
call, or perform some

Note:

If you put a conference call on hold, the other

other task

parties remain connected.

To answer a new call

1

Press



Hold



while active on another

●

Green light flutters

2

Press



xxxxx



of incoming call

●

You are connected to incoming call

To return to a held call

1

Press



xxxxx



of held call

●

You are connected to held call

Note:

If you are active on a call and you press the



xxxxx



of the held call, the active call will be dropped.

Intercom (Automatic/Dial)

To make a call to your

1

Press



Icom Auto xxx



(while off-hook)

predetermined

●

Automatic Intercom

Intercom ring is sent

partner

[ringback tone]

To dial a call to a

1

Press



Icom Dial xxx



(while on-hook)

[dial tone]

member of your Dial
Intercom group

2

Dial group member’s 1- or 2-digit code

[ringback tone]

●

Intercom ring is sent

To answer any
intercom call

1

Pick up handset and press



Icom



●

You are connected to call

Note:

If you are active on another call, first press

 Hold , then press flashing  Icom .

19

Last Number Dialed

To automatically redial

1

Press



Last Dialed



(while off-hook)

the last number you

or dial Last Number Dialed code (while off-hook)

dialed (extension,
outside number, or

●

Number is automatically dialed (up to 20 digits)

trunk/feature code)

Note:

Available with DEFINITY Generic 2 and System
85 R2V4 and some R2V3 systems. Check with your
System Manager to learn if the feature is available on

your system.

Limitations on this feature should be noted. Digits
dialed via Abbreviated Dialing, feature dial codes,
authorization codes, and Station Message Detail
Recording (SMDR) account codes are NOT retained in
memory and must be redialed for each call.

To see the number you

1

Press



Last Dialed



(while on-hook)

last dialed (you must

●

have a voice terminal

Last number dialed is shown

with a display and you
must be on-hook)

Leave Word Calling (LWC)

To leave a message

1

Press



LWC



any time after you complete dialing

after dialing an

[confirmation tone]

extension (when call is

●

Message light on called voice terminal goes on (if so

not answered, or you
hear a coverage or

equipped)

busy tone)

Note:

If reorder tone is heard, message is not stored;

Note:

You must have a

try again.

 LWC  button.

To leave a message

1

without ringing an
extension

2

3

Press



LWC



or dial Leave Word Calling code

[dial tone]

Dial extension

[confirmation tone]

●

Message light on called voice terminal goes on (if so
equipped)

Hang up or press



Drop



20

To cancel a Leave

1

Press



Cancel LWC



(while off-hook)

Word Calling message

or dial Leave Word Calling cancel code (while off-hook)

(you cannot cancel

[dial tone]
messages for an
AUDIX subscriber)

2

Dial extension

[confirmation tone]

●

Message is deleted

Note:

If reorder tone is heard, message is not deleted;

try again.

Message

✔

To retrieve a message

1

See the

Message Retrieval

procedures under the

when your message

Display Features

heading

light is on

or

Ask your System Manager for local retrieval methods

21

Mute

✔

Note:

Use the Mute button in one of the following ways.

●

When you are talking on the handset, the Mute feature affects the handset rather
than the speakerphone attached to the voice terminal.

●

If your voice terminal has the Speakerphone feature, use the Mute button to turn off
the microphone associated with the built-in speakerphone

or

the handset.

●

If your voice terminal has the Speaker (listen-only) feature, the Mute button turns off
only the handset. The Mute light will go on whenever the speaker goes on.

This feature has no effect on an external speakerphone attached to the voice terminal.

To prevent other party

1

Press



Mute



from hearing you

●

Red light goes on and other party cannot hear you

2

When you are ready to resume conversation with other
party, press



Mute



again

●

Red light goes off and other party can hear you again

Note:

The Mute feature turns off automatically when
you hang up, or switch from the speakerphone to the
handset or from the handset to the speakerphone.

When the voice terminal is set for the Speaker (listen­only) feature, the light next to



Mute



will go on

whenever the speaker is activated.

Priority Calling

To place a priority call

1

Press



Priority



(while off-hook)

(3-burst ring)

or

dial Priority Calling code (while off-hook)

[dial tone]

2

Dial extension

To change a regular

1

Press



Priority



call into a priority call

●

(3-burst ring) when you

Called party receives a priority call-waiting tone

hear a call-waiting

(3-burst ring)

ringback tone

2

Wait for called party to answer

Note:

If you still receive a call-waiting ringback tone,

wait a few minutes and try again.

22

Reset Speakerphone

✔

Note:

If you are uncertain whether your voice terminal is set for Speaker (listen only)
or Speakerphone (listen and talk), check with your System Manager. Use the
following procedures if your voice terminal is set for the Speakerphone (listen and
speak feature).

Note:

When used with



-Select

,

the built-in speakerphone performs a test of the

surrounding acoustical environment to provide optimal speakerphone performance.

Use the Reset Speakerphone feature when you move your voice terminal to a different
location (even in the same room), when the terminal is unplugged, or when there has

been a power failure. If any of these things happen, the light on this button will

flutter to notify you that the sound level and quality needs to be reset. If you find the

green light next to



Speaker-Reset Spkr



fluttering when you return to your office, the voice

terminal may have lost power (for example, by being unplugged or due to a power

failure). In this case, you will need to readjust the speakerphone’s sound level and

quality again.
You can initiate the Reset Speakerphone feature when your handset is on-hook, or

during a call in which you are using the built-in speakerphone in the unlikely event
that your speakerphone makes a squealing noise. If a call is in progress, you will

not

hear the tones, and the sound quality is reset

only

for the duration of that call. Reset

Speakerphone should be used again after hanging up from the call.

To adjust the

Ensure that the front of the voice terminal is not

speakerphone’s sound

blocked in any way and that the voice terminal is on a

quality to the room

flat smooth surface

acoustics

2

Press

 -Select 

●

Green light next to



-Select

,

goes on steadily

3

Press



Speaker-Reset Spkr



●

Green light next to  -Select , goes off

●

Green light next to



Speaker-Reset Spkr



flutters

intermittently

●

You hear a series of tones as the speakerphone

performs an acoustic test of the environment. When
the tones stop, your built-in speakerphone is ready
for use.

23

Select Button

✔

To use any of the

1

Choose any of the following after pressing



-Select

:

features that require
the Select button

●

( -Select )

●

●

●

Press



Drop-Test



to initiate a self-test of your voice
terminal lights, ringer, and display, if you have one.
For procedures, see “Self-Test” in this section.

Press



Conference-Ring



to select one of 8 personalized ringing
patterns for your voice terminal. For procedures,
refer to “Select Ring” in this section.

Press



Speaker-Reset Spkr



to adjust the sound level and
quality of your built-in speakerphone. Use whenever
you move your voice terminal to a different location

(even in the same room), when the terminal is
unplugged, or when there has been a power failure.
For procedures, refer to “Speakerphone” in this

section.
Press a 2-level feature button to access the top-labeled

feature. Use the procedure below.

To use the Select

1

Press



-Select



to access any of the top labeled features

button to access the

on buttons with split labels
top-labeled feature on
2-level buttons

●

Green light goes on

2

Press the split-labeled button whose top feature you

wish to use

Note:

When you press the chosen feature button, the

green light for



-Select



automatically goes off; begin

again at Step 1 to use another top-labeled feature.

24

Select Ring and Ringer Volume

✔

To select a personalized

1

Press



-Select



(while on-hook)

ring

●

Green light goes on

2

Press



Conference-Ring



●

●

●

Green light next to  -Select  flutters
Current ring pattern plays and repeats every 4

seconds
If you have a display, it shows

[

PERSONAL RING #x

]

(x will be a number from 1

to 8)

3

Continue to press



Conference-Ring



to cycle through all 8

ringing patterns

4

When you hear the desired ringing pattern, press

 -Select  again

●

Your new ring is set. Light next to



-Select



goes off

Note:

If you receive a call, go off-hook, or lose power

during

selection, process is interrupted and you must

begin again. If you lose power

after

selection, you will

also have to select your ring pattern again.

To adjust ringer

1

To raise the volume, press the right half of the Volume

volume if necessary

control button labeled

[ ▲ ].

To lower the volume, press

the left half of the Volume control button labeled

[ ▼ ].

●

If you have a display, it shows [ RINGER L>>>> H ]
(There are 8 possible volume settings. On the
display, 1 arrow is the lowest setting, and 8 arrows is
the highest setting)

25

Self-Test

✔

To test lights, ringer,

1

Press



-Select



(while on-hook or off-hook)

and display of your

●

Green light goes on

voice terminal

2

Press and hold



Drop-Test



●

Ringer sounds

●

All lights go on

●

Display is activated

3

Release



Drop-Test



to end test

●

Ringer and lights return to pretest state. Green light
next to  -Select  goes off.

Note:

If ringer or lights do

not

respond during test,

notify your System Manager.

Send All Calls

To send all incoming

1

Press



Send All Calls



(while on-hook or off-hook)

calls (except priority,

or lift handset and dial Send All Calls code

intercom, and personal

[confirmation tone]

central office calls)

Note:

You may hear a half ring as each call is sent to

immediately to an

coverage if you have a DEFINITY Generic 2 or System

assigned extension,

AUDIX, or message

85 R2V4.

center for coverage

To send an assigned

1

Press



SAC Group



(while on-hook or off-hook)

group of extensions

[confirmation tone]

(except priority,
intercom, and personal
central office calls)

immediately to an
assigned extension,

AUDIX, or message
center for coverage

26

To cancel Send All

1

Press



Send All Calls



or



SAC Group



again (while on-hook or off-

Calls or SAC Group

hook)

or lift handset and dial Send All Calls cancel code

[confirmation tone]

●

Your calls ring at your own voice terminal again

Speaker

Note:

Your voice terminal is set for either the Speaker (listen-only)

or

the

Speakerphone (listen and talk) function. Check with your System Manager to see
which of these two features you can use. You can use Reset Spkr feature to adjust the
sound level and quality of your speakerphone

only if

your voice terminal is set for

Speakerphone (listen and talk).
Use the following procedures if your voice terminal is set for the Speaker (listen only)

feature.

To place a call without
lifting the handset, or

to use speaker with

any listening-only

feature activity (such as

monitoring a call on

which you have been
put on hold or for
retrieving messages)

1

Press



Speaker-Reset Spkr



●

Green light next to



Speaker-Reset Spr



goes on; red light

next to



Mute



goes on

2

Place call or access selected feature

3

Adjust speaker volume if necessary

●

To raise the volume, press the right half of the

Volume control button, labeled

[ ▲ ];

to lower the

volume, press the left half of the Volume control
button, labeled [ ▼ ]

27

Note:

In order for the
other party to hear
you, you must speak
through the handset.

●

If you have a display, it shows

[ SPEAKER L >>>> H ] (There are 8 possible

volume settings. On the display, 1 arrow is the
lowest setting, and 8 arrows is the highest setting)

To mute the
microphone associated
with the handset so the

1

Press



Mute



●

Red light goes on and other party cannot hear you

other party cannot hear

Press



Mute



again to resume talking to the other party

you

through handset

●

Red light goes off and other party can hear you again

To activate the speaker
while using the handset

1

Press



Speaker-Reset Spkr



●

Green light next to



Speaker



and the red light next to



Mute



go on steadily

●

The speaker is active and the handset is turned off

To turn off speaker and

1

Pick up the handset

return to handset

To end a call (while

handset is on-hook and
only speaker is active)

1

Press



Speaker-Reset Spkr



●

Green light next to



Speaker-Reset Spkr



and red light next to

 Mute  go off

28

Speakerphone

Note:

If you are uncertain whether your voice terminal is set for the Speaker button

listen-only) feature or the Speakerphone (listen and talk) feature, check with your

System Manager. Use the following procedures if your voice terminal is set for the
Speakerphone (listen and talk) feature.

For directions on using the Reset Speakerphone feature, see “Reset Speakerphone” in
this section.

To place/answer a call

1

Press



Speaker-Reset Spkr



without lifting the
handset, or to use

●

Green light goes on steadily

speakerphone with any

2

Place or answer call, or access selected feature

feature

3

Adjust speakerphone volume if necessary

●

To raise the volume, press the right half of the
Volume control button labeled

[ ▲ ];

to lower the
volume, press the left half of the Volume control
button labeled

[ ▼ ]

●

The display shows [ SPEAKER L>>>> H ] (There are

8 possible volume settings. On the display, 1 arrow
is the lowest setting, and 8 arrows is the highest

setting)

Note:

The Volume control does

not

affect an external

speakerphone attached to your voice terminal.

To prevent other party

1

Press



Mute



from hearing you

●

Red light goes on and other party cannot hear you

Note: If the
Speakerphone feature

2

Press



Mute



again to resume talking to party

is not active, the Mute

●

Red light goes off and other party can hear you again

feature turns off the
microphone associated
with the handset (not

the speakerphone).

To change from

1

Pick up handset and talk

speakerphone to

●

Green light goes off next to



Speaker-Reset Spkr



handset

29

To change from

1

Press



Speaker-Reset Spkr



handset to

●

Green light goes on next to



Speaker-Reset Spkr



speakerphone

2

Hang up handset

To end a call

1

Press



Speaker-Reset Spkr



again to hang up

●

Green light next to



Speaker-Reset Spkr



goes off

Terminal Busy Indication

To see if the specified

1

Look at the Terminal Busy Indication status light

voice terminal is busy

●

The light will be on if the terminal is busy and off if

or idle

the terminal is idle

30

Transfer

✔

To send present call to

1

Press



Transfer



[dial tone]
another extension or
outside number

●

Present call put on hold and you are given a new call

appearance

2

Dial extension or number to which the call is to be

transferred

[ringback tone]

●

Remain on the line and announce call if desired; if no
answer or number dialed is busy, return to held call
by pressing its call appearance

3

Press



Transfer



again

●

Call is sent to dialed extension or number

4

Hang up or press



Drop



31

Display Features

On/Off

The display is on when the voice terminal is on and off when the voice terminal is off.

Normal Mode

In the normal mode, the display shows call information for the current active call
appearance:

●

●

●

●

You may have as many as 5 call appearances. Beginning with the first button in the
upper left corner of your faceplate and going down, the display identifies the first 3
buttons as

a

through

c;

the 2 buttons in the second column are identified as d and

e.

When the display shows

[ a = ],

it represents call information for the first call

appearance. The next button down would be shown as [ b = ], and so on,
continuing through

[ e = ]

if all 5 of these buttons are used for call appearances.

When you dial an extension, that number is shown and then replaced by the called
party’s name and extension.

When a call is received from another extension, the caller’s name is shown (or the
caller’s extension if a name is not administered); when a call is received from
outside,

[ OUTSIDE CALL ]

or a trunk identifier is shown.

The display remains in normal mode until you activate one of the other display
features. After using any of these features, return to normal mode by pressing

 Normal .

Date/Time

To see date and time

1

Press



Date/Time



●

Display returns to normal mode after a few seconds

32

Inspect

To see who’s calling

1

Press



Inspect



while on a call

●

Name and number of caller are shown if from

extension; [ OUTSIDE CALL

] or other trunk source is

shown if from outside

2

Press



Normal



to return to display for present call

To see who’s on hold
while on a call

1

Press



Inspect



2

Press



xxxxx



of held call

●

You remain connected to present call

To answer a new call

1

Press



Normal



(if not already in normal mode)

while on a call

●

Finish present call or put on hold

2

Press



xxxxx



of new call

Message Retrieval

✔

To see your messages

1

Press



Message Retrieve



when your message

2

light is on (while on-

Press



Next Message



to see first message (and then for each

following message)

hook, off-hook, or on a
call)

To return a call to a

1

Pick up handset or activate speakerphone

[dial tone]

message sender

2

Press



Return Call



while any part of message is shown

To erase a message

1

Press



Delete



while any part of message is shown

To see a principal’s

1

Select an idle



xxxxx



button, or put principal on hold

(co-worker’s) messages

and select an idle



xxxxx



button

[dial tone]

(can be during a call
with principal)

2

Press



Covr Msg Retrieve



3

Dial principal’s extension

33

Note: You must first
be designated as a

4

Press



Next Message



to see the first message (and then for

each following message)

system-wide message
retriever by your

5

Press held



xxxxx



to give them their messages, if

System Manager or

appropriate
principal must have
Message Retrieval
coverage that allows a
coverage point to
retrieve messages.

To return a call for the

1

Press



Transfer



principal to the

●

displayed extension

Principal is put on hold

(while on a call with

2

Press



Return Call



while any part of message is shown

principal)

3

Press



Transfer



●

Principal is connected to call

To erase a message

1

Press



Delete



while any part of message is shown

Normal

✔

To return to normal

1

Press

 Normal 

display after using any

●

display feature

Display will show call information for active call

appearance

34

Timer

To see elapsed time

1

Press



Timer



(hours, minutes,

●

Green light goes on

seconds)

2

Press



Timer



again to stop timer and clear display

●

Green light goes off

35

Tones and Their Meanings

Ringing tones

are produced by an incoming call.

Feedback tones

are those that you

hear through the handset (receiver) or the speaker, if you have one.

Ringing Tones

●

●

●

●

●

1 ring

— A call from another extension.

2 rings

— A call from outside or from the attendant.

3 rings

— A priority call from another extension, or a call from an Automatic

Callback call that you placed.

half ring

— A call redirected from your voice terminal to another because Send All

Calls or Call Forwarding — Follow Me is active.

intercom ring

— A call directed to you by the Intercom feature.

Feedback Tones

●

busy tone

— A low-pitched tone repeated 60 times a minute; indicates that the

number dialed is in use.

●

call-waiting ringback tone

— A ringback tone with a lower-pitched signal at the

end; indicates that the extension called is busy, but the called party has been given a
call-waiting tone.

●

confirmation tone

— 3 short bursts of tone; indicates that a feature activation or

cancellation has been accepted.

●

coverage tone

— 1 long burst of tone; indicates that your call will be sent to another

extension to be answered by a covering user.

●

dial tone

— A continuous tone; indicates that dialing can begin.

●

intercept/time-out tone

— An alternating high and low tone; indicates a dialing

error, a denial of the requested service, or a failure to dial within a preset interval

(usually 10 seconds) after lifting the handset or dialing the previous digit.

●

recall dial tone

— 3 short bursts of tone followed by a steady dial tone; indicates

that the feature request has been accepted and dialing can begin.

●

reorder tone

— A fast-busy tone repeated 120 times a minute; indicates that all

●

trunks are busy.

ringback tone

— A low-pitched tone repeated 15 times a minute; indicates that the

number dialed is being rung.

36

Key Words to Know

access code

See

feature code.

activate

To begin or turn on the operation of a feature.

attendant

The person who handles incoming and outgoing calls at the main

telephone console.

AUDIX

Audio Information Exchange, an optional voice mail and message service
that provides coverage for calls to you by recording callers’ messages and reporting
Leave Word Calling messages.

call appearance

A button used exclusively to place, receive, or hold calls. It has an

assigned extension number and is equipped with a red light and a green light.

coverage

Automatic redirection of calls from an unanswered voice terminal to
another voice terminal or answering service. Redirection could be to the extension of a
receptionist, secretary, co-worker, AUDIX, or message center. A person who provides
coverage is a covering user.

DEFINITY® Communications System Generic 2

The AT&T switch to which you

may be connected. It transmits and receives voice and data signals for all

communications equipment in your network. (See also

System 85.)

dial pad

The 12 pushbuttons you use to dial a number and access features.

extension

A dialing number of 3 to 5 digits assigned to each voice terminal

connected to your DEFINITY® Generic 2 or your System 85.

feature

A special function or service, such as Conference, Hold, and Send All Calls.

feature code

A dial code of 1, 2, or 3 digits (4 digits in System 85 R2V4), that you use

to activate or cancel the operation of a feature.

group list

One of the 3 types of Abbreviated Dialing lists; programmable by the
System Manager or a controller of the list. Contains telephone numbers useful to
members of a specific group, and stored as 1- or 2-digit list items, depending on the
number of members in the list.

handset

The hand-held part of the voice terminal that you pick up, talk into, and

listen from. Also known as the receiver.

message retriever

A person authorized by the System Manager to retrieve messages

for other users (coverage message retriever).

off-hook

When the handset is removed from the cradle (for example, when you lift

the handset to place or answer a call) or speakerphone is ON.

on-hook

When the handset is left on the cradle or speakerphone is OFF.

party

A person who places or answers a call.

personal list

One of the 3 types of Abbreviated Dialing lists; programmable by the

System Manager or by you, the user. Contains telephone numbers of your choice, and

stores each of them as a 1- or 2-digit list item, depending on the number of members
in the list.

37

functions.

priority call

An important or urgent call that sends a special 3-burst ring and does

not redirect to coverage or forward to designated alternative number.

program/reprogram

To use your dial pad to assign a telephone number to a personal

list item for Abbreviated Dialing. Programming is activated by dialing an access code.

retrieve

To collect telephone messages using your local retrieval methods. (Also,
with Call Park, to resume a call from an extension other than the one where the call
was first placed or received.)

ringer

The device that produces the electronic ringing sound in your voice terminal.

Ringing Appearance Preference

If your voice terminal is assigned Ringing
Appearance Preference, you will automatically be connected to an incoming call when
you lift the handset. You

do not

have to press a call appearance.

stored number

A telephone number that has been programmed and stored as a 1-,
2-, 3-, or 4-digit list item for use with Abbreviated Dialing. It can be a complete or
partial telephone number, an extension number, or a trunk or feature code. Once
programmed, a number can be accessed by first dialing the list, then the list item

digit(s) under which it is stored. If the number is stored on an



AD xxxxx



button, the

number can be accessed by simply pressing that button.

personal list item

One of the slots on an Abbreviated Dialing personal list.

pickup group

A group of telephone users who can answer calls for each other
through the Call Pickup feature. Group members are determined by the System
Manager and are usually located in the same work area or perform similar job

switch

The device that makes connections for all voice and data calls for a network,

and also contains software for features. Also known as a system, switching system, or
PBX (private branch exchange). Your switch is an AT&T

DEFINITY®

Communications System Generic 2

or an AT&T

System 85.

System 85

The AT&T switch to which you may be connected. It transmits and
receives voice and data signals for all communications equipment in your network.
(See also

DEFINITY® Communications System Generic 2.)

system list

One of the 3 types of Abbreviated Dialing lists; programmable only by

the System Manager. Contains telephone numbers helpful to all system users.

System Manager

The person responsible for specifying and managing the operation

of features for all the voice and data equipment in your network.

trunk

A telecommunications channel between your switch and the local or long­distance calling network or to another switch. Trunks of the same kind connecting to
the same endpoints are assigned to the same trunk group.

trunk code

A dial code of up to 4 digits in that you dial to access a trunk group to

place an outside call.

voice terminal

A telephone equipped with an array of specially designed features
(for example, administrable buttons) and functional capabilities that distinguish it from
a conventional telephone.

38

Quick-Reference Lists

Feature Codes

Feature

ABBREVIATED DIALING

Personal

Code

Group

System

Program

AUTOMATIC CALLBACK

Cancel

CALL FORWARDING —

BUSY/DON’T ANSWER

Cancel

CALL FORWARDING —

FOLLOW ME

Cancel

Feature

Code

CALL PARK

Answer Back

CALL PICKUP

LAST NUMBER DIALED

LEAVE WORD CALLING

Cancel

PRIORITY CALLING

SEND ALL CALLS

Cancel

Trunk Codes

Abbreviated Dialing

Description

Code

No.

1

3

Miscellaneous

Description

Message
Attendant
AUDIX

Extension

Item

Personal List 1

Personal List 2

2

4
5
6

7
8
9

0