AT&T 7406 Plus User Manual

AT&T
DEFINITY
®
Communications System Generic 2
and System 85
7406 Plus Voice Terminal User's Guide
NOTICE
While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues.
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Document No. 555-104-741 Issue 1, January 1991
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HEARING AID COMPATIBILITY
This equipment is compatible with the inductively coupled hearing aids prescribed by the Federal Communication Commission (FCC).
Prepared by
©1991 AT&T
AT&T Technical Publications Department
All Rights Reserved
Denver, CO 80234
Printed in USA
Contents
Your 7406 Plus Voice Terminal A Quick Look at the Features How to Use the Features
Voice Features
Abbreviated Dialing (AD) Automatic Callback Bridging Call Coverage
Call Forwarding — Busy/Don't Answer Call Forwarding — Follow Me Call Park Call Pickup Conference Drop Hold
Intercom (Automatic/Dial) Last Number Dialed Leave Word Calling (LWC)
Message Mute Priority Calling Reset Speakerphone Select Button Select Ring and Ringer Volume Self-Test Send All Calls Speaker Speakerphone Terminal Busy Indication Transfer
Display Features
Date/Time Inspect
Message Retrieval Normal Timer
Tones and Their Meanings Key Words to Know Quick-Reference Lists
1 5
9 11 11 13 14 14 15
16 16 17 18 18 19
19 20 20
21 22 22 23 24 25 26 26 27 29 30 31 32 32 33 33 34 35 36 37
39
i
Your 7406 Plus Voice Terminal
The 7406 Plus voice terminal is available in two models: one with a display and one without a display. The display adds some functionality, but both models are designed so that you can conveniently use the features of the AT&T Definity®
Communications System Generic 2 and System 85.
The display-equipped 7406 Plus voice terminal is shown and explained on the following pages. Both models (with display and without display) have the same
button layout.
Figure 1. 7406 Plus Voice Terminal (With Display)
1
Starting at the upper left of Figure 1 and continuing clockwise:
1) Handset
2) Call appearances/ feature buttons
3) Display
4) Speakerphone/ headset adapter jack
(on back of terminal)
5) Line jack (on back of terminal)
For placing and answering calls. In most cases, you must lift the handset (go off-hook) before you can use a feature. Also known as the receiver.
These 5 buttons may be used to handle incoming and outgoing calls (call appearances), labeled with an extension number. Each has a red in-use light to tell you the line is being used or that this is the line you will get when you lift your handset. The green status light next to each call appearance and feature button tells you the line or feature is being used.
For showing information (2-line, 24-character display). For connecting an external speakerphone or a headset
adapter to your voice terminal. Located on the back of your
voice terminal, labeled For connecting a line cord to your voice terminal. Located on
the back of your voice terminal, labeled “LINE.”
6) Speaker/
For accessing the speaker
or
the built-in speakerphone and
Reset Spkr button
microphone combination. When you touch
-Select
and
Speaker-Reset Spkr
you hear a series of tones as the speakerphone performs an acoustic test of the environment and adjusts the speakerphone to the surrounding environment for optimal performance. When the tones stop, the speakerphone is ready for use.
Note:
Your voice terminal can be set for either the Speaker
(listen-only) feature
or
the Speakerphone (listen and talk) feature. Check with your System Manager to see how your Speaker button is to be used.
7) Mute button
For turning off the microphone of the built-in speakerphone or the handset so the other person cannot hear you.
Note:
If your voice terminal is set for the Speaker (listen­only) feature, pressing the Mute button will affect only the handset. When the Speaker feature is in use, the Mute light will always be on.
8) Two-level feature
These 3 feature buttons access 2 features, one printed on the
buttons (with lights)
top half of the label and one printed on the bottom half of
the label. Each has a green light beside it so that you know
when it is active. In order to access the top feature, press
-Select
and then the feature button.
2
9) Two-level feature
Each of these 6 buttons accesses 2 features, one printed on
buttons
the top half of the label and one printed on the bottom half of the label. You can access the top feature by pressing
-Select
and then the feature button.
10) Volume control
For adjusting the volume of the built-in speakerphone when
button
you are using the speakerphone and a call is in progress, or
for adjusting the volume of the tone ringer when you are not
using the speakerphone.
11) Select button
Can be used in 4 different ways:
1)
Used with a 2-level feature button to access the top­labeled feature
2)
Used with
Drop-Test
to initiate a self-test of your voice
terminal
3)
Used with
Conference-Ring
to select your own personalized ring
from among 8 available patterns
4)
Used with
Speaker-Reset Spkr
to perform an acoustic test of the environment and adjust the speakerphone to the surrounding acoustic environment for optimal performance (for built-in speakerphone option only).
12) Transfer button
13) Dial pad
14) Microphone
15) Handset jack
16) Hold button
17) Drop/Test button
18) Conference/Ring button
19) Message light
For transferring a call to another voice terminal. The standard 12-button pad for dialing phone numbers and
accessing features. The letters “Q” and “Z” have been added to the appropriate dial pad keys for directory access, and the “5” button on your dial pad has raised bars for visually­impaired users.
For Speakerphone operation. Used when the Speakerphone option is set and Speaker button is depressed.
For connecting the handset cord to the voice terminal. Located on the back of your voice terminal, labeled
For putting a call on hold. For disconnecting from a call or dropping the last party
added to a conference call. When used with
-Select
you can perform a self-test of your voice terminal button lights, tone ringer, and display, if you have one.
For setting up conference calls. When used with
-Select
,
you can select a personalized ringing pattern for your voice terminal.
For indicating when a message has been left for you (steady red light).
3
The following optional modules are compatible with the 7406 Plus voice terminal:
500A Headset Adapter
Provides a dual-purpose switch that turns on the adapter connecting the headset to the voice terminal. Pressing the ON switch is equivalent to going off-hook with the handset, and pressing the OFF switch is equivalent to going on-hook with the handset. Plugs into the speakerphone/headset adapter jack.
7400B Data Module
Provides data capability to the attached DCP voice terminal. It also provides integrated simultaneous voice data communications over standard twisted-pair wiring. Plugs into the line jack.
S101A and S201A Speakerphone
Provides total voice terminal operation without using the handset. Turning on the speakerphone is equivalent to going off-hook when placing or answering a call and turning off the speakerphone is equivalent to going on-hook. A mute switch is provided to temporarily cut off transmission to the distant caller. Plugs into the speakerphone/headset adapter jack.
4
A Quick Look at the Features
Here are brief descriptions of some features, including what each one does and how
you might want to use it. The first features are voice features followed by display features.
Voice Features
Abbreviated Dialing (AD)
Allows you to store selected telephone numbers as 3 or
fewer digits for quick and easy dialing. Each number can be a complete or partial
telephone number, an extension number, or a trunk or feature code. There are 3
possible types of lists — personal, group, and system — and you can have a total of 3 lists. Numbers on a personal list are programmable by you; numbers on all other lists are programmable only by the System Manager. Use this feature as a timesaver for
dialing frequently called, lengthy, or emergency numbers.
Note:
Check with your
System Manager for the types of lists you have and how many of each.
Automatic Callback
Sends you a special 3-burst ring tone indicating that a
previously busy extension is now available.
Use to avoid constant redialing when you
want to speak to someone who is frequently busy on the telephone.
Note:
You can
use this feature only for extensions, not outside numbers.
Bridging
Permits you to answer or join calls to someone else’s extension by pressing a bridged appearance button on your voice terminal. This button can be any call appearance labeled with another user’s primary extension number, as assigned to you by your System Manager. Use to assist in handling calls for a designated co-worker.
Call Coverage
Provides automatic redirection of certain calls to your voice terminal for answering. (Your System Manager determines which calls will be sent to you.) Use to answer calls for other extensions for whom you provide coverage. Call Coverage can also automatically redirect your calls when your voice terminal is busy, you are out of the office, or you have pressed the Send All Calls button.
Call Forwarding — Busy/Don't Answer
Temporarily forwards all your calls to another extension or to the attendant if your voice terminal is busy or you do not answer your calls within a preset number of rings. Use when you want your calls to be forwarded to a telephone number of your choice.
Call Forwarding — Follow Me
Temporarily forwards all your calls to another extension or to an outside number, depending on your system. Use when you want your calls to be automatically forwarded to a telephone number of your choice.
Call Park
Puts a call on hold at your voice terminal, for retrieval at any extension. Use when you need to go elsewhere to get information during a call, or whenever you want to complete a call from a different location. Also, if the call received is for someone else, use it to hold the call until the called party can answer from the nearest available voice terminal.
5
Call Pickup
Lets you answer a call at your voice terminal for another extension in your pickup group. Use when you want to handle a call for a group member who is absent or otherwise unable to answer.
Note:
You can use this feature only if you and the called party have been assigned to the same pickup group by your System Manager.
Conference
Allows you to add a third party to a call, so that you can conduct a 3-
way conversation. (If you want to conference more than 3 parties, call your attendant
for assistance.) Use to set up time-saving conferences, or to spontaneously include a third party important to a discussion.
Drop
Disconnects from a call without requiring you to hang up the handset or press the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you want to continue using the handset for another action
after ending a call.
Hold
Puts a call in a holding state until you can return to it. While a call is on hold,
you can place another call, activate another feature, answer a waiting call, or leave your voice terminal to do another task. Use when you have a call that you don't want
to drop, but have to interrupt briefly to do something else.
Intercom (Automatic/Dial)
Gives you quick access to specified voice terminals. With
Automatic Intercom, you can call predetermined persons by pressing a single feature
button. With Dial Intercom, you can call any member of a predetermined group by
pressing a feature button and then dialing the group member’s 2- or 3-digit code.
Last Number Dialed
Automatically redials the last number you dialed, either an extension or an outside number. Use to save time in redialing a busy or unanswered number. Available with DEFINITY Generic 2 and System 85 R2V4 and some R2V3 systems. Check with your System Manager to see if the feature is available in your system.
Leave Word Calling (LWC)
Leaves a message for another extension to call you back. The called party will be able to dial message center, AUDIX, or a covering user to retrieve a short, standard message that gives your name and extension, the date and time you called, and the number of times you called. Use any time you want to have someone call you back; it will help cut down on repeated call attempts.
Message
Lets you know that a caller has left a message for you when the message
light goes on. You can then follow your System Manager’s local message retrieval
procedures to get your message. See the
Message Retrieval
procedures under the
Display Features
heading.
Mute
Allows you to turn off the microphone of the speakerphone or the handset so
that the caller cannot hear you.
Priority Calling
Allows you to call another extension with a distinctive 3-burst ring to indicate that your call requires immediate attention. Use when you have important or timely information for someone.
Reset Speakerphone
Initiates an acoustic test of the surrounding acoustic
environment by using a sequence of tones. When the tones stop, your speakerphone
has finished adjusting itself for optimal performance. It is now ready for use. Use whenever you move your voice terminal to a different location (even in the same room), or whenever the light next to
Speaker-Reset Spkr
is fluttering.
6
Select Button
Used in any of 4 different ways:
1)
When used with a feature button, you can access the top-labeled feature on two-
level buttons. Use whenever you need to access one of these top-labeled features.
2)
When used with
Drop-Test
you can perform a self-test of your voice terminal’s
lights, ringer, and display.
3)
When used with
Conference-Ring
you can select your own personalized ring from among
8 available patterns.
Use to distinguish your ring from that of other nearby voice
terminals.
4)
When used with
Speaker-Reset Spkr
the built-in speakerphone performs a test of the surrounding acoustic environment to provide optimal speakerphone performance. Use whenever you move your voice terminal to a different location (even in the same room), when the voice terminal is unplugged, or when there has been a
power failure. When any of these three things happen, the light on this button
will flutter to notify you that the sound level and quality needs to be reset.
Self-Test
Allows you to test the operation of the lights, ringer, and display of your
voice terminal.
Send All Calls
Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not want to be
interrupted by telephone calls.
Speaker
In the listen-only mode, allows you to place calls or access other voice features without lifting the handset when speaker is off. However, in order to speak to the other party, you must lift the handset. Use with features that require listening
only,
such as on-hook dialing, monitoring calls on hold, and retrieving messages.
Note:
Your voice terminal has either the Speaker (listen-only) or the Speakerphone
function. In either case, you will have simply a
Speaker-Reset Spkr
button. Check with the
System Manager.
Speakerphone
Allows you to place
and
answer calls or access other voice features
without lifting the handset. When used with
Select
,
the built-in speakerphone performs a test of the surrounding acoustic environment by using a sequence of tones. When the tones stop, your speakerphone has finished adjusting itself for optimal
performance. It is now ready for use. Use the built-in speakerphone any time you
prefer hands-free communication, both speaking and listening or for group conference situations.
Note:
Your voice terminal may be set for the Speaker (listen only) rather
than the Speakerphone (listen and speak) feature. In either case you will have simply
a
Speaker-Reset Spkr
button. Check with the System Manager.
Terminal Busy Indication
Provides a visual indication of the busy (off-hook) or idle
(on-hook) status of a specified voice terminal. Use this information when servicing calls for another person. For example, if you are a secretary servicing your
supervisor’s calls, use this feature to see whether your supervisor's extension is busy
or idle.
Transfer
Transfers a call from your voice terminal to another extension or outside
number. Use when your caller needs to speak further with someone else.
Note:
Calls
from an outside number to your voice terminal can be transferred only to an extension,
not
to another outside number.
7
Display Features
Note:
These features can be used
only
with a voice terminal with a display.
Date/Time
Shows you the date and time. Use as a handy calendar and clock.
Inspect
Shows you call-related information for an incoming call when you are
already active on a call. Use to identify and screen new calls.
Message Retrieval
Allows you to retrieve messages left for you that have lit your message light. Will also let you retrieve messages for other voice terminals not equipped with a display (if you are authorized as a systemwide message retriever by your System Manager). Use to quickly and conveniently check messages, even when you are already on a call.
Normal
Identifies current call appearance, calling/called party, and calling/called number. Use to see who is calling you and, when placing a call, to verify the number you have dialed.
Timer
Allows you to measure elapsed time. Use to keep track of time spent on a
call or task.
8
How to Use the Features
Many features are available for use with your 7406 Plus voice terminal. Because no organization can use all of the available features, each organization must choose those
that best suit its needs. After the choices have been made, the person within your organization who manages your telecommunication system must do any necessary administration and label the feature buttons on individual voice terminals. This System Manager can tell you how to use the features that have been administered for your particular voice terminal. The procedures that follow give instructions for using
some of the more frequently used features. Features are listed alphabetically.
Special Instructions
The first time you use these procedures, you will need to customize them for yourself.
Your System Manager can supply the information required.
To the right of each feature name is a box. For each feature that you have, mark a [
] in the box if the box is blank. Voice features (Conference, Drop, Hold, Mute, Message, Select Button, Select Ring, Self-Test, and Transfer) and display features (Message Retrieval and Normal) are already marked for you. Ask your System Manager if your voice terminal is set for the Speaker (listen only) or the Speakerphone (speak and listen) feature, and then place a check in the box beside that feature also.
Most of the voice features can be activated or canceled by dialing 2- or 3-digit codes (if they are not already assigned to a button). In the blanks provided within the procedures, write in the feature code numbers.
To use a voice feature you must have the handset off-hook (that is, you must pick up the
handset or turn on the speakerphone, if you have one) unless you are instructed to remain on-hook in the procedures.
You can activate and cancel most of the voice features by dialing 2- or 3-digit codes (if they are not already assigned to a button). Write the feature code numbers in the blanks provided within the procedures. These codes are unique to your system; see your System Manager for the codes or to obtain more information.
System 85 exists in several versions. In some cases, a feature operates differently
with one version than it does with another; where this occurs, the procedures
.
include a release (R) and version (V) notation. Be sure to follow the directions corresponding to the release and version you are using. Ask your System Manager if you do not know the release and version you have.
Note:
You must press
-Select
before you use any of the top labeled features on 2-
level feature buttons. Also, if you receive an
intercept tone
(high-pitched, alternating high and low tone) while attempting to operate any feature, you have taken too much time to complete a step, have made a dialing error, or do not have the feature
available to you. If appropriate, hang up or press
Drop
,
get dial tone, and begin at
the first step.
9
Conventions
The following conventions are used in the procedures:
Italic procedure steps
Procedural steps in italic type are steps that you should follow if you do not have a button assigned for the feature.
xxxxx
A box representing a call appearance that is used exclusively for placing, receiving, or holding calls. The button has a red in-use light and a green status light.
FeatureandFeature xxxxx
[ DISPLAY INFORMATION ]
[feedback tone]
Boxes representing buttons that have features assigned to them. The buttons are labeled with the feature name, sometimes followed by an extension number or a person’s name.
A box containing fully capitalized words represents information shown on the display.
The tone appearing in brackets after a step indicates
what you hear after successfully performing that step.
For more information, see
Tones and Their Meanings
and
Key Words to Know
at the
end of this guide.
Quick-Reference Lists
At the end of this guide is a set of quick-reference lists. Use the lists to record your feature and trunk codes, Abbreviated Dialing personal list items, and frequently called miscellaneous extensions. Once you have completed the lists, flip to that page as needed, or make a photocopy and keep it handy.
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