AT&T 7313H, 7317H, 7315H, 7316H, 7314H User Manual
-
AT&T DEFINITY Communications System Generic 1
7313H, 7314H, 7315H, 7316H and 7317H
Voice Terminals
User’s Guide
555-200-739
Issue 1, August 1991
1
NOTICE
While reasonable efforts were made to ensure that the information in
this document was complete and accurate at the time of printing,
AT&T can assume no responsibility for any errors. Changes or
corrections to the information contained in this document may be
incorporated into future issues.
TO ORDER COPIES OF THIS DOCUMENT
Call: AT&T Customer Information Center on 800-432-6600,
In Canada: 800-255-1242 or
Write: AT&T Customer Information Center
2855 North Franklin Road
P.O. Box 19901
Indianapolis, Indiana 46219
Order: Document No. 555-200-738
Issue 1, August 1991
For more information about AT&T documents, see Business Communications
Systems Publications Catalog (555-000-010).
HEARING AID COMPATIBILITY
This telephone is compatible with the inductively coupled hearing aids
prescribed by the Federal Communications Commission (FCC).
Prepared by 1991 AT&T
AT&T Technical Publications Department All Rights Reserved
Middletown, New Jersey 07748 Printed in USA
2
ffffffffffffffffffffffffffffffffffffffffffffff
Your 7313H, 7314H, 7315H, 7316H and 7317H
Voice Terminals
The 7313H BIS-10, 7314H BIS-22, 7315H BIS-22D, 7316H BIS-34 and 7317H BIS34D voice terminals are designed so that you can conveniently use the many features
of the AT&T DEFINITY Communications System Generic 1. For System
25/Merlin customers who are migrating to the DEFINITY Communications
System Generic 1, please note: Features and terminal functionality may no longer be
provided or may not be provided in the identical state. Equivalent feature and
terminal capabilities will be available for the most important features.
The following Figures - 1, 2 and 3 depict the 7313H, 7314H and 7317H voice
terminals.
-
Figure 1. 7313H Voice Terminal
1
The 7314H and 7316H are similar, except for the number of feature buttons.
Figure 2. 7314H Voice Terminal
The 7315H and 7317H are similar, except for the number of feature buttons.
Figure 3. 7317H Voice Terminal
2
The feature buttons, LEDs and controls on the voice terminals pictured in Figures
1, 2 and 3 are described below. For your convenience, they are listed alphabetically.
Call appearances/
Feature buttons
Usually, 3 of these 10 buttons are devoted to handling
incoming and outgoing calls (call appearances) and are
labeled with an extension number. The remainder of these
buttons access features (feature buttons) and are labeled
with a feature name. Each call appearance/feature button
has a red in-use light and a green status light.
Conference button For setting up conference calls.
Contrast dial Available on some of the display voice terminals, to alter
the contrast on the Liquid Crystal Display (LCD).
Dial pad The standard 12-button pad for dialing phone numbers and
accessing features.
Drop/Stop button A fixed feature button for dropping the last party added to
a conference call or for disconnecting from a regular call.
The Stop subfeature is not supported by AT&T
DEFINITY Communications System Generic 1. (Stop can
be programmed into an abbreviated dial string by pressing
"7" rather than pressing the Stop button.)
Feature buttons Each of these buttons accesses features and is labeled with
a feature name. (The 7314H and 7315H have 12 feature
buttons; the 7416H and the 7317H have 24 feature
buttons.)
Handset For placing and answering calls (also known as the
receiver). In most cases, you must lift the handset (go
off-hook) before you can use a feature.
HFAI button Hands Free Answer on Intercom is not supported by AT&T
DEFINITY Communications System Generic 1. See
Internal Automatic Answer (int-aut-an), the new
automatic answering capability for internal calls, which
will provide equivalent functionality.
HFAI light Not supported by AT&T DEFINITY Communications
System Generic 1.
HFAI/Mic button A fixed feature button on the 7313H. Hands-Free Answer
on Intercom is not supported by AT&T DEFINITY
Communications System Generic 1. (See Internal
Automatic Answer, the new automatic answering
capability for internal calls, which will provide equivalent
functionality.) The HFAI/Mic button operates as a local
ON/OFF control for the terminal’s microphone. (The
microphone goes on automatically when an internal
automatic answer call is answered.)
HFAI/Mic light A green light on the 7313H that blinks when the
microphone is activated.
3
Hold/Pause button For putting a call on hold. The Pause subfeature is not
supported by AT&T DEFINITY Communications System
Generic 1. (Pause can be programmed into an abbreviated
dial string by pressing "8" rather than pressing the Pause
button.)
Liquid Crystal Display
(LCD)
Available only on the 7315H and 7317H voice terminals, a
1-line, 16 character alphanumeric display, with the ability
to scroll to a second line, used as a clock, calendar, alarm,
and timer in Local mode, and used to display number
dialed, account code, and calling party ID in Normal mode.
Message button A fixed feature button, not supported by AT&T
DEFINITY Communications System Generic 1.
Message light A green light which goes on steadily when a message has
been left for you.
Microphone/Mic button A fixed feature which comes on automatically when an
internal automatic answer call is answered. It can also be
turned on or off manually.
Microphone light A green light which goes on steadily when the microphone
is activated.
Mode switch A sliding switch with 3 settings - test (T), operate (
d
) and
program (P). To test your voice terminal’s ringer and
lights (and the alarm on display voice terminals), slide the
switch up away from you (T) - the ringer will sound and
the red and green lights will flash alternately until you
release the switch. (See your System Manager if either the
ringer or the lights do not respond during the test.) To
operate your voice terminal, slide the switch to the center
position (d). The program mode (P) is not supported by
AT&T DEFINITY Communications System Generic 1.
Recall button A fixed feature button, not supported by AT&T
DEFINITY Communications System Generic 1.
Ringer volume control A sliding switch to control the volume for the tone ringer.
Slide it up away from you (Hi) for a louder ring, down
toward you (Lo) for a quieter ring.
Set button Available only on the 7315H and 7317H display voice
terminals, used with Timer Start/Fwd, Timer Stop/Rev and
Time/Timer Exit to set time related information on the
Liquid Crystal Display.
Speakerphone button A fixed feature button, with a single LED visual indicator,
for accessing the built-in speaker. Speakerphone goes on
automatically when an internal automatic answer call is
automatically answered.
Speakerphone light A green light which goes on steadily when the built-in
speaker is activated.
4
Timer Start/Fwd button Available only on the 7315H and 7317H display voice
terminals, forwards time related information on the Liquid
Crystal Display when used with Set and Time/Timer Exit
buttons.
Timer Stop/Rev button Available only on the 7315H and 7317H display voice
terminals, reverses time related information on the Liquid
Crystal Display when used with Set and Time/Timer Exit
buttons.
Time/Timer Exit button Available only on the 7315H and 7317H display voice
terminals, used with Set, Timer Start/Fwd and Timer
Stop/Rev buttons to save time related information on the
Liquid Crystal Display.
Transfer button For transferring a call to another voice terminal.
Volume control dial Available only on the 7314H, 7315H, 7316H and 7317H,
used to control the volume of the built-in speaker. With a
dial range of 1 to 8, move the dial to 1 for the lowest
volume and 8 for the loudest volume.
Volume control switch Available only on the 7313H, used to control the volume of
the built-in speaker. Slide the switch up away from you
(Hi) for the loudest volume; slide the switch down toward
you (Lo) for the lowest volume.
5
ffffffffffffffffffffffffffffffffffffffffffffff
Here are brief descriptions of the commonly used features, including what each one
does and how you might want to use it. The first 20 are voice features, and the last 2
are display features.
Voice Features
ffffffffffffffffffffffffffffffffffffffffffffff
Abbreviated Dialing (AD) Allows you to store selected phone numbers for quick
and easy dialing. Each number can be a complete or partial phone number, an
extension number, or a trunk or feature code. Abbreviated Dialing offers 4 possible
types of lists—personal, group, system, and enhanced—and you can have a total of 3
out of the 4 lists. Numbers on a personal list are programmable by you; numbers on
all other lists are programmable only by the System Manager. Use as a timesaver
for dialing frequently called, lengthy, or emergency numbers.
Automatic Callback Sends you a special 3-burst ring indicating that a previously
busy or unanswered extension is now available. Use to avoid constant redialing
when you wish to speak to someone who is frequently busy on the telephone or in
and out of the office. Note: Can be used only for extensions, not outside numbers.
Bridging Permits you to answer or join in calls to someone else’s extension by
pressing a bridged appearance button on your voice terminal. This button can be
any call appearance button labeled with another user’s primary extension number,
as assigned to you by your System Manager. Use to assist in handling calls for a
What the Features Do
designated co-worker.
Call Coverage Provides automatic redirection of certain calls to your voice
terminal for answering. (Your System Manager determines which calls will be sent
to you.) Use to answer calls for other extensions for whom you provide coverage.
Note: If you have Go to Cover, you (the calling party) can send internal calls
directly to coverage any time after dialing is completed (the person you call must be
in a call coverage group).
Call Forwarding All Calls Temporarily forwards all your calls to another extension
or to an outside number, depending on your system. Use when you will be away
from your voice terminal and you want your calls to be forwarded to a phone number
of your choice.
Call Park Puts a call on hold at your voice terminal, for retrieval at any extension.
Use when you need to go elsewhere to get information during a call, or whenever you
wish to complete a call from a different location. Also, if the call received is for
someone else, use it to hold the call until the called party can answer it from the
nearest available voice terminal.
Call Pickup Lets you answer a call at your voice terminal for another extension in
your pickup group. Use when you wish to handle a call for a group member who is
absent or otherwise unable to answer. Note: You can only use this feature if you
and the called party have been assigned to the same pickup group by your System
Manager.
6
Conference Allows you to add parties to a call, so that you can conduct up to a 6way conversation. (If you wish to conference more than 6 parties, call your
attendant for assistance.) Use to set up time-saving conferences, or to spontaneously
include a party important to a discussion.
Drop/Stop Disconnects from a call without requiring you to hang up the handset or
press the switchhook. Can also be used with the Conference feature to disconnect
the last party added. Use whenever you are using the handset and want to continue
using it for another action after ending a call. (The Stop subfeature is not supported
by AT&T DEFINITY Communications System Generic 1. Stop can be programmed
into an abbreviated dial string by pressing "7" rather than the Stop button.)
Hold/Pause Puts a call on hold until you can return to it. While a call is on hold,
you can place another call, activate another feature, answer a waiting call, or leave
your voice terminal to perform another task. Use when you have a call that you
don’t wish to drop, but which you have to interrupt briefly to do something else. (The
Pause subfeature is not supported by AT&T DEFINITY Communications System
Generic 1. Pause can be programmed into an abbreviated dial string by pressing "8"
rather than the Pause button.)
Intercom (Automatic/Dial) Gives you quick access to specified extensions. With
Automatic Intercom, you can call a predetermined partner by pressing a single
feature button. With Dial Intercom, you can call any member of a predetermined
group of users by pressing a feature button and then dialing the group member’s 2-
or 3-digit code. Use to rapidly dial frequently called numbers.
Internal Automatic Answer (int-aut-an) Sends you a distinctive tone burst via the
speaker or headset, indicating that an internal call is being automatically answered.
(Internal calls which are eligible for IAA can be grouped into two categories: (1)
station-to-station voice calls, with both stations on the same switch—this includes
redirected intra-switch calls; and (2) calls from another switch node in a DCS
configuration and the origin of the call is known to be an internal, non-attendant
voice station on that switch—this includes redirected inter-DCS node calls.) IAA
allows you to automatically answer subsequent incoming internal calls (one or more
calls may be held at call appearances).
Last Number Dialed Automatically redials the last number you dialed, either an
extension or an outside number. Use to save time in redialing a busy or unanswered
number.
Leave Word Calling (LWC) Leaves a message for another extension to call you
back. The called party will be able to dial message service (e.g., attendant, AUDIX,
covering user, etc.) to retrieve a short, standard message which gives your name and
extension, the date and time you called, and the number of times you called. Use
any time you wish to have someone call you back; it will help cut down on repeated
call attempts.
Message Your Message light goes on to let you know that a caller has left a
message. You can then follow your System Manager’s local message retrieval
procedures to get your message.
Priority Calling Allows you to call another extension with a distinctive 3-burst ring
to indicate that your call requires immediate attention. Use when you have
important or timely information for someone.
7
Send All Calls Temporarily sends all your calls to the extension of a person
designated to answer them when you cannot (perhaps a secretary or receptionist).
Use when you will be away from your desk for awhile, or when you do not wish to be
interrupted by telephone calls.
Speakerphone Allows you to place calls or access other voice features without
lifting the handset. Use with feature activities that require listening only (such as
Voice Message Retrieval, Internal Automatic Answer or Call Forwarding All Calls),
and for group listening situations.
Transfer Transfers a call from your voice terminal to another extension or outside
number. Use when your caller needs to speak further with someone else. Note:
Calls from an outside number to your voice terminal can be transferred only to an
extension, not to another outside number.
Voice Message Retrieval Gives you messages (via computerized voice) left for you
through Leave Word Calling or as entered by a covering user. If authorized by your
System Manager, you may also retrieve messages for one or more of your coworkers.
Use to hear all messages received while you were away.
Display Features
ffffffffffffffffffffffffffffffffffffffffffffff
The following display features apply only to the 7315H and 7317H display voice
terminals.
Local/Normal (Disp-Norm) Allows you to toggle the station between Local mode
and Normal mode. (An idle station will be in Local mode; an activated station will
be in Normal mode.) Use Local mode to display terminal generated time/date related
information, such as clock, calendar, alarm and timer; Use Normal mode to display
switch controlled call related information, such as number dialed, calling/called
party information, and automatic incoming call identification.
Scroll Allows you to toggle between two lines of alternated 16 character display,
when in the Normal mode. (Only one line is visible at a time.)
8
ffffffffffffffffffffffffffffffffffffffffffffff
The procedures which follow give short, step-by-step instructions for using each of
the voice and display features. For your convenience, features in each category are
listed alphabetically.
Special Instructions
ffffffffffffffffffffffffffffffffffffffffffffff
The first time you use these procedures, you will need to customize them for yourself
by following the directions below. Your System Manager can supply the information
required.
d
To the right of each feature name is a box. For each feature that you have, mark
bb b
in the blank box as a reminder. (Fixed feature buttons for Conference,
a
cbbbc
Transfer, Drop, Hold and Speakerphone are already marked for you.)
d
To use a voice feature, you must have the handset off-hook unless you are
instructed to remain on-hook in the procedures or you are using the built-in
speaker. You can activate or cancel most of the voice features by dialing 2- or 3digit codes (if they are not already assigned to a button). In the blanks provided
within the procedures, write in the feature code numbers.
d
If you receive an intercept tone (high-pitched, alternating high and low tone)
while attempting to operate any feature, you have taken too much time to
complete a procedural step or have made a dialing error. Hang up or press
bbbbbb
Drop , get dial tone, and begin again at Step l.
cbbbbbbc
How to Use the Features
Conventions
ffffffffffffffffffffffffffffffffffffffffffffff
The following conventions are used in the procedures:
ffffffffffffffffffffffffffffffffffffffffffffff
bbbbbbbbbb
Gray Type
cbbbbbbbbbbc
ffffffffffffffffffffffffffffffffffffffffffffff
bbbbbb
xxxxx
cbbbbbbc
ffffffffffffffffffffffffffffffffffffffffffffff
bbbbbbb
Feature
cbbbbbbbc
For a list of glossary terms, see the section titled Key Words to Know.
bbbbbbbbbbbb
Feature xxxxx
cbbbbbbbbbbbbc
Procedural steps in gray type are steps that you should
follow if you do not have a button assigned for the
feature.
This box represents a call appearance button, which is
used exclusively for placing or receiving calls. The
button has a red in-use light and a green status light
and is labeled with an extension number (shown as
xxxxx).
Each of these boxes represents a button that has a
feature assigned to it. The button is labeled with the
feature name, sometimes followed by an extension
number or a person’s name (shown as xxxxx).
9
Quick Reference Lists
ffffffffffffffffffffffffffffffffffffffffffffff
At the end of this booklet is a set of quick reference lists. Use them to record your
feature and trunk codes, Abbreviated Dialing personal list items, and frequently
called miscellaneous extensions. Once you have completed the lists, remove the page
from the booklet (tear along the perforation), and keep the lists near your voice
terminal.
10
ffffffffffffffffffffffffffffffffffffffffffffff
Voice Features
When placing calls or using the voice features, you have the option of doing so offhook by lifting the handset or by pressing
terminal is set for the Speakerphone feature, pressing
activates the built-in microphone so that you can place and answer calls without
lifting the handset.
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
c
Answering and Placing Calls
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbc
To answer a call 1 Lift the handset
d
Green light goes on steadily at the selected call
appearance button
Note: If you are not connected immediately, press
the call appearance button next to the flashing green
light.
bbbbbbbbbbbbbb
Speakerphone button. If your voice
cbbbbbbbbbbbbbbc
bbbbbbbbbbbbbb
Speakerphone simultaneously
cbbbbbbbbbbbbbbc
bbb
c
cbbbc
ffffffffffffffffffffffffffffffffffffffffffffff
To place a call 1 Lift the handset
c
c
c
d
Green light goes on steadily at the selected call
appearance button
Note: If you want to use a different call appearance,
press the desired call appearance button.
2 Listen for the dial tone and dial the number
ffffffffffffffffffffffffffffffffffffffffffffff
To end (or drop) a call 1 Hang up handset or press
Note: If you use the
dial tone and your voice terminal is ready for
another call.
bbbbbb
Drop button
cbbbbbbc
bbbbbb
Drop button, you will hear a
cbbbbbbc
11
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
c
Abbreviated Dialing (AD)
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbc
bbb
c
cbbbc
c
c
c
To program/reprogram
an AD button
Note: AD buttons must
first be assigned by your
System Manager.
1 On a separate sheet of paper, jot down the outside
numbers, extensions, and/or feature codes you want
to program
Note: Each AD button will hold one complete phone
number or feature code.
2 Pick up handset
bbbbbbbbb
3 Press
your voice terminal)
or Dial AD Program code ______ [dial tone]
4 Press
Program (if this button has been assigned to
cbbbbbbbbbc
bbbbbbbbbb
AD xxxxx to be programmed
cbbbbbbbbbbc
[dial tone]
5 Dial outside number, extension or feature code you
want to store
Note: If you are programming an outside number,
be sure to include a trunk code, if applicable.
bbb
6 Press
d
d
# (on the dial pad)
cbbbc
Number is stored
To program additional buttons, repeat Steps 3-6
[confirmation tone]
bbbbbb
7
Hang up or press
ffffffffffffffffffffffffffffffffffffffffffffff
To place an AD call 1 Press selected
d
Call is dialed (silently)
Drop to end programming
cbbbbbbc
bbbbbbbbbb
AD xxxxx
cbbbbbbbbbbc
[ringback tone]
ffffffffffffffffffffffffffffffffffffffffffffff
To program/reprogram
an outside number,
extension, or feature code
into a personal list
1 On a separate sheet of paper, jot down the outside
numbers, extensions, and/or feature codes you want
to program as items on your personal list(s) (see
example to the left)
Note: Each phone number or feature code is stored
as a separate item.
bbbbbbbbb
2 Press
or Dial AD Program code ______ [dial tone]
3 Dial Personal List number (1, 2, or 3)
4 Dial list item (1, 2, 3...) [dial tone]
Program
cbbbbbbbbbc
[dial tone]
5 Dial number you want to store
Note: If you are programming an outside number,
be sure to include a trunk code, if applicable.
12
bbb
6 Press
d
d
#
cbbbc
[confirmation tone]
Number is stored
To program additional items on the same list,
repeat steps 4-6; to program items on another list
bbbbbb
press
Drop and begin again at step 1
cbbbbbbc
bbbbbb
7 Hang up or press
Drop to end programming
cbbbbbbc
Note: Record your personal list items on the
Abbreviated Dialing list in the back of this booklet;
group, system, and enhanced lists can be obtained
from the System Manager.
ffffffffffffffffffffffffffffffffffffffffffffff
To place a call using an
AD list code
1 Dial appropriate AD list code:
List 1 ______
List 2 ______ [dial tone]
List 3 ______
2 Dial desired list item (1, 2, 3...)
d
Call is dialed
Note: You can program a list code on one of your AD
buttons for faster access to a list. To place a call,
simply press the AD button and then dial the desired
list item.
13
Loading...