Page 1
5.8 GHz Cordless Telephone
Answering System 5840
with Caller ID/Call Waiting
Please also read
Part 1 — Important
Product Information
USER’S MANUAL
Part 2
© 2002 Advanced American Telephones. All Rights Reserved.
AT&T and the Globe Symbol are trademarks of AT&T Corp., licensed to Advanced American Telephones.
5840_CIB_2ATT 2002.11.7 5:47 PM Page II
5840
Page 2
© 2002 Advanced American Telephones.
All Rights Reserved.
AT&T and the Globe Design are
trademarks of AT&T Corp., licensed to
Advanced American Telephones.
Printed in China. Issue 2AT&T 10/02
Visit us at www.telephones.att.com
5840_CIB_2ATT 2002.11.7 5:47 PM Page III
Page 3
CONTENTS
BEFORE YOU BEGIN.................. 1
Parts List................................................ 1
About Caller Identification
(Caller ID)...................................... 2
About the Calls Log......................... 2
About Adding Handsets .................. 2
INSTALLATION ....................... 3
Table/Desk Installation ................... 3
Wall Installation ............................... 5
Spare Battery/
Power Failure Backup................. 6
Belt Clip ............................................. 7
Headset ............................................ 7
FEATURE SETUP – HANDSET...... 8
Feature Setup Menu ........................ 8
Set Time ........................................... 8
Clock Mode...................................... 9
Sound Select................................... 10
Ringer Volume ............................... 11
Ringer Melody................................ 12
Vibrate Control............................... 13
Low Batt Tone ............................... 14
Range Tone.................................... 15
Keypad Tone.................................. 16
Set Contrast .................................... 17
Language Setting............................ 18
FEATURE SETUP – BASE.......... 19
Ringer Volume ............................... 19
Ringer Melody................................ 20
Dial Mode (Tone/Pulse)................ 21
Contrast .......................................... 22
Language ........................................ 23
TELEPHONE OPERATION ......... 24
Make a Call .................................... 24
Answer a Call................................. 24
Volume ........................................... 25
Handset Speakerphone ................. 26
Base Speakerphone....................... 27
Redial.............................................. 28
Flash/Call Waiting .......................... 29
Mute................................................ 30
Hold................................................ 31
Temporary Tone Dialing............... 32
Display Screen Messages .............. 33
Handset Icons ................................ 34
Base Icons...................................... 35
Base Lights ..................................... 35
Tones and What They Mean......... 36
INTERCOM OPERATION .......... 37
Intercom Calls ................................ 37
Answering Intercom ...................... 38
End Intercom ................................. 38
Answer an Incoming Call While
on an Intercom Call................... 38
Blind Call Transfer......................... 39
Announced Call Transfer............... 39
Conference Calling ........................ 40
PHONE BOOK ...................... 41
Store a Number and Name in
Phone Book ............................... 41
Keypad Characters ..........................42
Dial a Number in Phone Book..... 43
Edit a Number/Name in
Phone Book ............................... 44
Delete a Number/Name in
Phone Book ............................... 45
CALLER ID OPERATION........... 46
Review Calls Log ........................... 47
Store Record in Phone book..........47
Display Dial.....................................48
Remove Call Records..................... 49
ANSWERING SYSTEM OPERATION
AT THE BASE......................... 50
Audible Indicators ......................... 50
Turning Answering System
On/Off ........................................ 50
Set the Clock.................................. 50
About Mailboxes .......................... 51
About Announcements.................. 51
Record Your Announcement......... 52
Answering System Feature Setup ... 53
Feature Summary........................... 54
Listen to, Save & Delete Messages.. 55
Adjust Playback Volume................ 56
Call Screening/Intercept ............... 56
Record Memo................................. 57
Message Window Display............. 58
ANSWERING SYSTEM OPERATION
AT TOUCH TONE PHONE .............. 59
Connect with the
Answering System...................... 59
Voice Menu .................................... 59
Remote Access Commands............ 60
BATTERIES ......................... 61
Battery Life ..................................... 61
Battery Indicator ............................ 61
Charge the Handset Battery Pack.. 61
Spare Battery.................................. 62
Replace the Handset
Battery Pack ............................... 63
IN CASE OF DIFFICULTY ......... 64
DEFAULT SETTINGS............... 70
TECHNICAL SPECIFICATIONS.... 71
INDEX ............................... 72
CONTENTS
CONTENTS
5840_CIB_2ATT 2002.11.7 5:47 PM Page V
Page 4
Base unit
Parts List
Your box should include:
1
BEFORE YOU BEGIN
BEFORE YOU BEGIN
BEFORE YOU BEGIN
NiMH battery pack
Power cord
Wall mount adapter
Telephone line cord
Handset
Wallet
Card
This User’s
Manual
Quick
Start
Guide
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About Caller Identification (Caller ID)
This product has a Caller ID with Call Waiting feature that works with
service from your local phone service provider.
Caller ID with Call Waiting lets you see who’s calling before you answer
the phone, even when you’re on another call.
You may need to change your phone service to use this feature.
Contact your phone service provider if:
• You have both Caller ID and Call Waiting, but as separate
services (you may need combined service)
• You have only Caller ID service, or only Call Waiting service
• You don’t subscribe to any Caller ID or Call Waiting services.
You can use this product with regular Caller ID service, and you can
use this product’s other features without subscribing to either Caller ID
or combined Caller ID with Call Waiting service.
There are fees for Caller ID services, and they may not be available in
all areas.
This product can provide information only if both you and the caller
are in areas offering Caller ID service, and if both telephone companies
use compatible equipment.
About the Calls Log
This phone assigns each incoming call a number from 1 to 50 at the
handset, 1 to 99 at the base. The most recent call will have the lowest
number. When the memory is full, the oldest call information is deleted
to make room for new incoming call information. See CALLER ID
OPERATION, beginning on page 46, for more details.
If you answer a call before call information appears on the screen, it
will not appear in the calls log.
About Adding Handsets
This product is compatible with the AT&T 5800 Expansion Handset.
You may add up to five additional 5800 units (purchased separately)
to this phone. Follow the instructions provided with the additional
handset(s) for installation and registration.
•
NOTE: Although you can register up to six handsets, only four
can be used at one time.
2
BEFORE YOU BEGIN
BEFORE YOU BEGIN
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Page 6
Table/Desk Installation
•
NOTE: Install this telephone away from electronic equipment,
such as personal computers, television sets or microwave ovens.
Avoid excessive heat, cold, dust or moisture.
1 Connect the telephone line cord.
2 Connect the power cord.
CL flashes in the
message window.
Use only the power cord supplied with this product.
If you need a replacement, call 1 800 222–3111.
3
INSTALLATION
INSTALLATION
INSTALLATION
Standard
electrical
outlet
Modular
telephone
jack
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3 Install the handset battery.
Use only AT&T Battery 2401, SKU# 91077.
4 Charge the handset battery.
• Place the handset in the base.
• Charge the battery at least 12 hours. After the first charge,
the battery will charge in eight hours.
5 Check for dial tone.
• After the batteries are charged, lift the handset and press
P; you should hear a dial tone.
4
INSTALLATION
INSTALLATION
b) Align the contacts and
place the battery pack in
the battery compartment.
a) Remove battery
compartment cover by
pressing on indentation
and sliding downward.
c) Replace cover by
sliding it on its
track up over
battery case until
it snaps firmly
into place.
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Wall Installation
1 Connect the power cord and
telephone line cord to the underside
of the corded base, as shown
(figure a).
2 Position the mounting bracket as
shown (figure b).
3 Feed the telephone line cord through
the hole in the center of the mounting
bracket (figure b), align the bracket
with the base, and slide it into the
hole on the base as shown (figure c).
4 Lock the mounting bracket in place
(figure d).
5 Plug the telephone line cord into a
modular wall jack, and mount the
base on the wall (figure e).
a) Align holes on base with mounting
studs on wall jack.
b) Place power cord as shown.
c) Pull base down on mounting studs
until it locks into place.
6 Plug the power cord into an
electrical outlet not controlled by a
wall switch (figure e).
Use only the power cord supplied
with this product. If you need a
replacement, call 1 800 222–3111.
7 Follow Steps 3–5 in “Table/Desktop
Installation.”
5
INSTALLATION
INSTALLATION
figure a
figure b
figure c
figure d
figure e
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Spare Battery/Power Failure Backup
You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077,
sold separately) and keep it charged in the base at all times.
In the event of a power failure, a fully charged battery in the spare
battery compartment will allow you to make and receive calls from the
cordless handset only for up to 21/2hours.
The spare battery will fully charge in 24 hours.
6
INSTALLATION
INSTALLATION
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7
Belt Clip
You can remove the belt clip from the handset.
Headset
You can use this telephone
hands-free when you install
any industry standard 2.5
mm headset (purchased
separately). For best results
use an AT&T 2.5 mm
headset.
Plug the headset into the
jack located on the left side
of the handset (under the
small rubber flap). Do not
force the connection, but
make sure the plug fits
securely.
INSTALLATION
INSTALLATION
b) Press tabs
on belt clip
into slots
on back of
handset to
reattach.
a) Slide
down
into
grooves.
c) To remove,
lift one
side
with your
thumbnail
and push
back.
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Page 11
8
Feature Setup Menu
Press the softkey under to enter the Feature
Setup menu. Use or to choose
features, then select to save your choice.
•
NOTE: If you wait more than 20 seconds
without pressing a key, the handset returns to
the idle screen.
•
NOTE: If you receive an incoming call while in
feature setup, the phone automatically exits the
menu to take the call.
Set Time
You can choose to set the time manually, or you
can allow it to be set automatically with incoming
Caller ID information.
1 Press .
2 Press until the screen displays
3 Press . The screen displays the
current time setting. Use to move
the cursor,and use the keypad to change a
digit. Select .
4 Press to save the displayed time.
•
NOTE: To set up the answering system clock,
please see ANSWERING SYSTEM OPERATION on
page 50 in this manual.
SAVE
AM/PM
OK
CALLS LOG
INTERCOM
HANDSET SETTINGS
SET TIME
MENU
OK
MENU
FEATURE SETUP – HANDSET
FEATURE SETUP – HANDSET
FEATURE SETUP – HANDSET
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SET TIME
▲
OK
▼
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9
Clock Mode
You can choose to display the time when the phone
is idle at the handset, or you can turn this feature off.
The default setting is ON.
1 Press .
2 Press until the screen highlights
3 Press . The screen displays
4 Press or .
5 Press to save the displayed setting.
OK
ONOFF
CLOCK ENABLE
ON
OK
INTERCOM
HANDSET SETTINGS
SET TIME
CLOCK MODE
MENU
FEATURE SETUP – HANDSET
FEATURE SETUP – HANDSET
CLOCK MODE
▲
OK
▼
OFF OK ON
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10
Sound Select
This telephone uses the latest acoustic receiver design,
providing you with four different sound quality settings.
During a call, you can adjust the quality of the sound.
Pressing repeatedly will cycle you through
four different responses.
•
NOTE: The mid-boost setting is hearing-aid
compatible.
BASS – Low frequency sounds enhanced.
MID – Mid-range sounds enhanced.
TREBLE – High frequency sounds enhanced.
NATURAL – No frequency enhancement.
•
NOTE: This feature is available only on the
handset, not on the speakerphone or optional
headset.
FEATURE SETUP – HANDSET
FEATURE SETUP – HANDSET
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Ringer Volume
Adjust the volume of the handset ringer. Setting the
volume so that no bars show on the graph turns the
ringer off.
1 Press , then until the screen
highlights HANDSET SETTINGS.
2 Press .
3 Press when RINGER VOLUME is
highlighted. The screen displays
4 Press or to hear samples of
ring volumes.
5 Press to save the displayed setting.
•
NOTE: Ringer Volume and Vibrate settings are
independent. Adjusting Ringer Volume does not
affect Vibrate.
OK
RINGER
VOLUME
OK
OK
MENU
11
OK
FEATURE SETUP – HANDSET
FEATURE SETUP – HANDSET
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12
Ringer Melody
The Ringer Melody sets which ringer you hear when
you have an outside call. The Ringer Melody default
setting is #01; there are eight Ringer Melody selections.
1 Press , then until the screen
highlights HANDSET SETTINGS.
2 Press , then until the screen
highlights RINGER MELODY.
3 Press . The screen displays
4 Press or to display desired
setting. A sample of the displayed setting is
played briefly.
5 Press to save the displayed setting.
You will hear a confirmation tone.
OK
RINGER #01
OK
OK
MENU
FEATURE SETUP – HANDSET
FEATURE SETUP – HANDSET
▲
OK
▼
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13
Vibrate Control
When this feature is on, the handset vibrates when you
have an incoming call. The default setting is OFF.
1 Press , then until the screen
highlights HANDSET SETTINGS.
2 Press , then until the screen
highlights VIBRATE CONTROL.
3 Press . The screen displays
4 Press or .
5 Press to save the displayed setting.
•
NOTE: Vibrate and Ringer Volume settings are
independent. Adjusting Vibrate does not affect
Ringer Volume.
OK
ONOFF
VIBRATE
OFF
OK
OK
MENU
FEATURE SETUP – HANDSET
FEATURE SETUP – HANDSET
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OFF OK ON
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14
Low Batt Tone
You can set the handset to sound a tone when battery
power is low, or you can turn the tone off. Default
setting is ON.
1 Press , then until the screen
highlights HANDSET SETTINGS.
2 Press , then until the screen
highlights LOW BATT TONE.
3 Press The screen displays
4 Press or .
5 Press to save the displayed setting.
OK
ONOFF
LOW BATTERY TONE
ON
OK
OK
MENU
FEATURE SETUP – HANDSET
FEATURE SETUP – HANDSET
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OFF OK ON
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15
Range Tone
You can set the handset to sound a tone when you are
approaching the range limit,or you can turn this tone
off. The default setting is ON.
1 Press , then until the screen
highlights HANDSET SETTINGS.
2 Press , then until the screen
highlights RANGE TONE.
3 Press The screen displays
4 Press or .
5 Press to save the displayed setting.
OK
ONOFF
RANGE TONE
ON
OK
OK
MENU
FEATURE SETUP – HANDSET
FEATURE SETUP – HANDSET
OFF OK ON
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16
Keypad Tone
When this feature is on, each key press makes a sound.
The default setting is ON.
1 Press , then until the screen
highlights HANDSET SETTINGS.
2 Press , then until the screen
highlights KEYPAD TONE.
3 Press The screen displays
4 Press or .
5 Press to save the displayed setting.
OK
ONOFF
KEYPAD TONE
ON
OK
OK
MENU
FEATURE SETUP – HANDSET
FEATURE SETUP – HANDSET
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OFF OK ON
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Set Contrast
You can adjust the screen contrast for easy viewing.
1 Press , then until the screen
highlights HANDSET SETTINGS.
2 Press , then until the screen
highlights CONTRAST.
3 Press The screen displays
4 Press or to increase or
decrease contrast.
5 Press to save the displayed setting.
OK
CONTRAST
OK
OK
MENU
17
FEATURE SETUP – HANDSET
FEATURE SETUP – HANDSET
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OK
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18
Language Setting
You can set each registered handset so the display
appears in English, Spanish or French. The default
setting is ENGLISH.
1 Press , then until the screen
highlights HANDSET SETTINGS.
2 Press , then until the screen
highlights LANGUAGE.
3 Press The screen displays
4 Press to highlight the desired
language.
5 Press to save the displayed setting.
OK
ENGLISH
SPANISH
FRENCH
OK
OK
MENU
FEATURE SETUP – HANDSET
FEATURE SETUP – HANDSET
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▲
OK
▼
ENGLISH
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19
Ringer Volume
Setting the volume so that no bars show on the graph
turns the ringer off.
1 Press . Use to highlight BASE
SETTINGS, then press .
2 Highlight RINGER VOLUME, then press .
3 Press to reduce volume,press
to increase volume. At the lowest setting, the
base will not ring when a call comes in.
4 Press to save the displayed setting.
OK
OK
CALLS LOG
BASE SETTINGS
DISPLAY BASE-ID
OK
MENU
FEATURE SETUP – BASE
FEATURE SETUP – BASE
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▲
MENU
▼
BASE SETTINGS
▲
OK
▼
FEATURE SETUP – BASE
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20
Ringer Melody
1 Press . Use to highlight BASE
SETTINGS, then press .
2 Highlight RINGER MELODY, then press .
3 Press or to scroll through
eight melodies and hear samples.
4 Press to save the displayed setting.
OK
OK
CALLS LOG
BASE SETTINGS
DISPLAY BASE-ID
OK
MENU
FEATURE SETUP – BASE
FEATURE SETUP – BASE
▲
MENU
▼
BASE SETTINGS
▲
OK
▼
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21
Dial Mode (Tone/Pulse)
This phone comes set for touch tone dialing. If you
have dial pulse (rotary) service, you must set the dial
mode to PULSE.
1 Press . Use to highlight BASE
SETTINGS, then press .
2 Highlight TONE/PULSE, then press .
3 Press or .
4 Press to save the displayed setting.
OK
PULSETONE
OK
CALLS LOG
BASE SETTINGS
DISPLAY BASE-ID
OK
MENU
FEATURE SETUP – BASE
FEATURE SETUP – BASE
▲
MENU
▼
BASE SETTINGS
▲
OK
▼
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22
Contrast
1 Press . Use to highlight BASE
SETTINGS, then press .
2 Highlight CONTRAST, then press .
3 Press or to decrease or
increase screen contrast.
4 Press to save the displayed setting.
OK
OK
CALLS LOG
BASE SETTINGS
DISPLAY BASE-ID
OK
MENU
FEATURE SETUP – BASE
FEATURE SETUP – BASE
▲
MENU
▼
BASE SETTINGS
▲
OK
▼
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23
Language
1 Press . Use to highlight BASE
SETTINGS, then press .
2 Highlight LANGUAGE then press .
3 Press or to highlight desired
language.
4 Press to save the displayed setting.
OK
OK
CALLS LOG
BASE SETTINGS
DISPLAY BASE-ID
OK
MENU
FEATURE SETUP – BASE
FEATURE SETUP – BASE
▲
MENU
▼
BASE SETTINGS
▲
OK
▼
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24
Make a Call
At the Handset
1 Press P, then dial the number
— OR —
Dial the number, then press P.
2 To end the call, press O or place the handset
in the base.
Answer a Call
At the Handset
1 Press P to answer a call.
2 To end the call, press O or place the handset
in the base.
At the Base
1 Press K to answer a call.
2 To end the call, press K again.
TELEPHONE OPERATION
TELEPHONE OPERATION
TELEPHONE OPERATION
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25
Volume
Handset
You can adjust the volume of what you hear through
the handset during a conversation by pressing + or -
on the right side of the handset. You will hear a
special tone when you reach the highest or lowest
setting.
Base Speaker
Press VOLUME + or VOLUME - to adjust the base
speaker volume while on a call. You will hear a special
tone when you reach the highest or lowest setting.
TELEPHONE OPERATION
TELEPHONE OPERATION
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26
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Handset Speakerphone
When the handset speakerphone is activated, you
can use the phone hands-free. Stand the handset on
a flat surface (not in the base) and continue your
conversation.
•
NOTE: For best performance, use the handset
speakerphone in a quiet location with the handset
facing you from no more than four feet away.
Make a Call
1 Press K, then dial the number
— OR —
Dial the number, then press K.
2 To end the call, press O
— OR —
Place the handset in the base.
Answer a Call
1 Press K to answer a call.
2 To end the call, press O
— OR —
Place the handset in the base.
Switch Between Handset and Speakerphone
While on a call you can press K to switch to
speakerphone. While on a speakerphone call, press
K to return to the handset.
•
NOTE: If you press P while you are on the
speakerphone, you will flash the call and switch
to the handset earpiece.
TELEPHONE OPERATION
TELEPHONE OPERATION
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27
Base Speakerphone
You can use the base speakerphone to answer calls, or
to make calls from the Caller ID log.
Make a Call
1 Press , then until the screen
highlights CALLS LOG.
2 Press , then or to
select the Caller ID record you want to dial.
3 Press K to dial the displayed number
— OR —
Choose a new dialing option (see below).
Dialing Options
1 While a call record is displayed, press ,
then select .
2 Use or to highlight the number
the way you want to dial it.
For example: 5551212
15551212
9085551212
19085551212
Then, press K
or
to dial the
displayed number.
The number of dialing options (up to four) available
for each call displayed depends on the format of the
original call.
Answer a Call
1 Press K to answer a call.
2 To end the call, press K again.
DIAL
OPT#
CID
OK
MENU
TELEPHONE OPERATION
TELEPHONE OPERATION
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28
TELEPHONE OPERATION
TELEPHONE OPERATION
Redial
The last ten phone numbers dialed at the handset
are stored in redial memory.
1 Press then press or
to scroll through the numbers in redial
memory.
2 Press P or K to dial the highlighted
number.
3 Press O to end the call.
Save a Redial Number
1 Press .
2 Press or until the screen
displays the number you want to dial, then
press
.
3 Press . The screen displays ENTER
NAME.
4 Using the chart on page 42, enter the name
associated with the redial number, then press
. The screen displays ENTRY HAS
BEEN SAVED! and gives a confirmation tone.
Delete a Redial Number
1 Press .
2 Press or until the screen
displays the number you want to delete.
3 Press
.
4 Press . You will hear a confirmation
tone.
ERASE
SELECT
REDIAL
SAVE
SAVE
SELECT
REDIAL
REDIAL
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29
Flash/Call Waiting
If you subscribe to Call Waiting service with your local
telephone service provider,you can answer a new
incoming call without losing your current call.
Handset
1 Press P/F to connect to the new call
when you receive a call-waiting signal.
2 Press P/F again to return to the
original call.
•
NOTE: Use P/F to access other phone
company subscriber services, as described by
your provider.
Base
1 Press F to connect to the new call when
you receive a call-waiting signal.
2 Press F again to return to the original
call.
•
NOTE: Use F to access other phone company
subscriber services, as described by your provider.
TELEPHONE OPERATION
TELEPHONE OPERATION
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30
TELEPHONE OPERATION
TELEPHONE OPERATION
Mute
Handset
1 During a telephone conversation, mute the
handset microphone by pressing .
The other party will be unable to hear
anything on your end. The screen displays
2 To return to two-way conversation, press
again.
Base
Press M on the base to prevent the other party
from hearing you, the screen displays MICROPHONE
MUTED. Press M again to return to two-way
conversation.
MUTE
MICROPHONE
MUTED
MUTE
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31
Hold
Handset
•
NOTE: When a call is on hold, the screen displays
CALL ON HOLD. If the clock feature is on, this
message will be displayed for five seconds, then
return to the clock display with H on top of the
screen.
After five minutes, the handset will ring to remind
you there’s a call on hold. If you do not answer
the ring, the call will be disconnected.
1 While on a call,press . You can now
use the intercom if you wish (see page 37).
2 To return to the call, press P again.
Base
1 While on a call,press . You can now
use the intercom if you wish (see page 37).
2 To return to the call, press P again.
HOLD
HOLD
TELEPHONE OPERATION
TELEPHONE OPERATION
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5840_CIB_2ATT 2002.11.7 5:49 PM Page 31
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32
TELEPHONE OPERATION
TELEPHONE OPERATION
Temporary Tone Dialing
If you have dial pulse (rotary) service, you can change
from dial pulse to touch tone dialing during a call.
1 Make the call,and wait until it is connected.
2 Press t. Keys pressed after this send
touch tone signals.
3 After you hang up, the phone automatically
returns to dial pulse (rotary) service.
jjjjj
5840_CIB_2ATT 2002.11.7 5:49 PM Page 32
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33
DISPLAY SCREEN MESSAGES
SCREEN DISPLAYS: WHEN:
INCOMING OUTSIDE CALL You have an incoming phone call (without
Caller ID).
INTERCOM FROM You have an incoming call from [PARTY
[PARTY NAME] NAME], for example HANDSET 2. Once an
intercom call is underway, the handsets
will show the icons of the participating
parties; the base will show INTERCOM CALL.
LOW BATTERY The handset battery is low.
EXTENSION IN USE Another phone on this line is in use.
PARALLEL SET IN USE Both this phone and another phone on this
line are in use.
SEARCHING FOR BASE The handset is out of range.
REJECTED BY BASE The base refuses to accept the handset,
either because it is in use by six handsets,
or the handset registrations on the base
have been deleted.
FOUND BASE The handset has finished SEARCHING FOR
BASE and has made the link.
LINE IN USE Another device of the phone system is
using the telephone line; for example,if
the base is using the line, the handsets will
all show this message.
[XX] NEW CALLS The number of distinct unanswered calls
with Caller ID which have not been
viewed in the calls log.
CALL ON HOLD A call on hold has been on hold for five
RINGBACK! minutes; pick up the call again.
CHECK AC POWER The base is being powered by the spare
battery rather than by AC from a wall
outlet; check that the base is properly
plugged into a working electrical outlet.
TELEPHONE OPERATION
TELEPHONE OPERATION
5840_CIB_2ATT 2002.11.7 5:49 PM Page 33
Page 37
HANDSET ICONS
THIS ICON: INDICATES
Line In Use indicator
On steadily with no number next to it when another
phone on this line is in use.
On steadily with one or more numbers next to it,
indicating which extensions are using the line.
For example, 12 indicates that Handset 1 and
Handset 2 are on an outside call.
Intercom indicator
On steadily with the extension numbers currently on
an intercom call. For example, 02 indicates that the
Base and Handset 2 are on an intercom call.
Battery indicator
When the handset is removed from the charger, this
lets you know the level of charge in the battery pack,
from Full ( ) to Empty ( ).
Cycles (Low, Medium, and Full) when Handset battery
is charging.
Flashes when a low battery condition is detected.
Ringer Off indicator
is displayed when the ringer is turned off.
E Enhanced Mode indicator
On steadily when active handset is in Enhanced
mode. The handset will enter Enhanced mode
automatically when in an area with interference.
M Mute indicator
On steadily when the handset microphone is muted.
H Hold indicator
On steadily when the line is on hold.
Handset Registration indicator
is displayed when a handset is either not registered,
or searching for the base unit.
0–6 Handset indicator
Number is displayed to show which handset is in use.
R
R
34
TELEPHONE OPERATION
TELEPHONE OPERATION
5840_CIB_2ATT 2002.11.7 5:49 PM Page 34
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35
BASE ICONS
THIS ICON: INDICATES
Ringer Off indicator
is displayed when the ringer is turned off.
Battery indicator
Cycles (Low, Medium, and Full) when a battery pack
is charging in the spare battery compartment.
BASE LIGHTS
LIGHT STATUS: INDICATES:
IN USE on Handset or base is on a call
IN USE flashing Extension is in use
SPEAKER on Speakerphone is in use
SPEAKER flashing HOLD function is activated
ON/OFF on Answering system is on
ON/OFF off Answering system is off
CHARGING on Handset is in the base charging
PLAY/STOP flashing New messages in this mailbox
PLAY/STOP on Old or reviewed messages in
this mailbox
PLAY/STOP off No messages in this mailbox
TELEPHONE OPERATION
TELEPHONE OPERATION
5840_CIB_2ATT 2002.11.7 5:49 PM Page 35
Page 39
TONES AND WHAT THEY MEAN
TONE: INDICATES:
Three quick beeps Battery charge is low
One beep Handset registration is complete
— OR —
A programming command is successfully
completed
One long beep Indicates an error in programming
— OR —
Handset is out of range of the base
36
TELEPHONE OPERATION
TELEPHONE OPERATION
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37
Intercom Calls
If you have more than one handset (AT&T 5800,
purchased separately) registered with your 5840 base,
you can make intercom calls between handsets.
From Base to All Handsets
1 Press I on the base.
2 Press until GLOBAL PAGE is highlighted,
then press .
From Base to Selected Handset
1 Press I on the base.
2 Press until the desired handset is
highlighted, then press .
From Handset to Base
1 Press , then press until
INTERCOM is highlighted.
2 Press .
3 Press until BASE is highlighted, then
press .
From Handset to Handset
1 Press , then press until
INTERCOM is highlighted.
2 Press .
3 Press until the desired handset is
highlighted, then press .
From Handset to Base/Handset(s)
1 Press , then press until
INTERCOM is highlighted.
2 Press .
3 Press until GLOBAL PAGE is highlighted
then press .
OK
OK
MENU
OK
OK
MENU
OK
OK
MENU
OK
OK
INTERCOM OPERATION
INTERCOM OPERATION
INTERCOM OPERATION
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38
Answering Intercom
At handset, press P.
At base, automatically answered.
End Intercom
At handset, press O.
At base, press K.
Answer an Incoming Call While on an
Intercom Call
If an incoming call is received while you are using the
intercom, you will hear a beep and the screen will
display call information as usual for 15 seconds.
To answer the incoming call, press P on either
handset or K on the base.
INTERCOM OPERATION
INTERCOM OPERATION
5840
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39
Blind Call Transfer
If you have installed additional AT&T 5800 handsets
(purchased separately) with your 5840 telephone,you
can transfer a call from one handset to another.
From the Handset
1 Press , then use to highlight
where you want the call transferred.
2 When the desired destination is highlighted,
press to transfer the call.
From the Base
1 Press I or , then use to
highlight where you want the call transferred.
2 Press .
•
NOTE: An unanswered call will ring back to the
originating handset or base if not answered
within 30 seconds.
Announced Call Transfer
1 Press to put the call on hold.
2 Press , then use to highlight
INTERCOM.
3 Press , then use to highlight
call destination, then press again.
4 When the handset or base answers, announce
the caller.
5 Press O on the handset or K on
the base to end the call.
6 Press P (on the receiving handset) or
K on the base to pick up the call
on hold.
OK
OK
MENU
HOLD
OK
XFER
OK
XFER
INTERCOM OPERATION
INTERCOM OPERATION
iiiii
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5840
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40
Conference Calling
1 If one handset is already on a call, you can
connect a second handset to the call by
pressing P on the second handset
— OR —
If you are on a call and have a second call on
hold, press P to add the held call to the
conference call.
2 Disconnect either or both handsets by
pressing O.
INTERCOM OPERATION
INTERCOM OPERATION
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41
PHONE BOOK
This telephone can store up to 50 telephone numbers
and names. Each number can be up to 32 digits long
and each name can be up to 16 characters.
Store a Number and Name in Phone Book
1 Enter the number you want to store. The
screen displays the number you enter. To
delete a digit, press O/C; to clear the
screen, press and hold O/C.
2 Press . The screen displays
3 Use the keypad and the chart on page 42 to
enter the name
To add a space, press . To delete a
character press .
4 Press . The screen displays
ENTRY HAS BEEN
STORED!
SAVE
CLEAR
ENTER NAME
OFFICE_
ENTER NAME
MEM
555 0123
PHONE BOOK
PHONE BOOK
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PAUSE MENU MEM
SAVECLEAR
SAVECLEAR
PAUSE MENU MEM
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Page 45
Keypad Characters
Dial Presses
Key 123456789
1 &
’
,.1
2 ABCabc2
3 DEFd e f 3
4 GH I g h i 4
5 JKLjkl5
6 MNOmno6
7 PQRSpq r s7
8 TUV t uv8
9 WX Y Z w x y z 9
0 0
*
*
# #
42
PHONE BOOK
PHONE BOOK
5840_CIB_2ATT 2002.11.7 5:49 PM Page 42
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43
Dial a Number in Phone Book
1 Press . The screen displays
2 Press or to scroll through
memory in alphabetical order
— OR —
Enter the first letter of a name (then
or
,
if necessary) to display the name
you’re searching for
— OR —
Press , then enter the first few letters
of the name you’re searching for and press
again.
3 Press P or K to dial the displayed
number.
FIND
FIND
GEORGE
555-0123
MEM
PHONE BOOK
PHONE BOOK
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j
jj
jj
▲
FIND
▼
▲
EDIT
▼
5840_CIB_2ATT 2002.11.7 5:49 PM Page 43
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44
Edit a Number/Name in Phone Book
1 Press . The screen displays
2 Press or to scroll through
memory in alphabetical order
— OR —
Enter the first letter of a name (then
or
,
if necessary) to display the name
you’re searching for
— OR —
Press , then enter the first few letters
of the name you’re searching for and press
again.
3 Press twice. The handset displays
4 Press
or , depending on
which you want to edit.
5 Press to move the cursor to the
character or digit you want to edit, then enter
the corrections as needed. Press or
to toggle between functions if
necessary.
6 Press to save changes. The screen
will display the updated entry.
— OR —
Press O
to exit without saving.
SAVE
BACK
MORE
NUMBERNAME
GEORGE
555-0123
EDIT
FIND
FIND
GEORGE
555-0123
MEM
PHONE BOOK
PHONE BOOK
▲
FIND
▼
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NAME NUMBER
▲
EDIT
▼
5840_CIB_2ATT 2002.11.7 5:49 PM Page 44
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45
Delete a Number/Name in Phone Book
1 Press . The screen displays
2 Press or to scroll through
memory in alphabetical order
— OR —
Enter the first letter of a name (then
or
,
if necessary) to display the name
you’re searching for
— OR —
Press , then enter the first few letters
of the name you’re searching for and press
again.
3 Press . The handset displays
4 Press
. The screen displays
5 To delete only the displayed name and
number, press
— OR —
To delete all records, press . The
screen displays
6 To delete all records, press . To exit
without deleting, press .
NO
YES
ARE YOU
SURE?
ALL
THIS
GEORGE
555-0123
DEL
GEORGE
555-0123
EDIT
FIND
FIND
GEORGE
555-0123
MEM
PHONE BOOK
PHONE BOOK
iiiii iiiii
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▲
FIND
▼
NO YES
THIS ALL
DEL EDIT
▲
EDIT
▼
5840_CIB_2ATT 2002.11.7 5:49 PM Page 45
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46
If you subscribe to Caller ID service with your local phone service
provider, this phone stores all incoming calls (up to 50 at the handset,
up to 99 at the base) with valid Caller ID information in the calls log.
Name, number, time and date information can all be stored, if they are
sent with the call. Calls are automatically stored in the order they are
received, with call “1” stored as the most recent call. The calls log
number appears next to the phone number on the screen display.
•
NOTE: The number of new calls displayed on each handset and
the base may not be the same. For example, if you answer a call
on Handset 2, it will not consider that call information as new,
but the base and other handsets will.
If Caller ID information has been received you can see a summary of
the calls log on the idle screen. After you review all new call records,
the NEW CALLS indicator will go off.
5 NEW CALLS
JOHNSON THOMAS
9085550123
10:30P Oct12
CALLER ID OPERATION
CALLER ID OPERATION
CALLER ID OPERATION
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47
Review Calls Log
1 Press , then press . The screen
displays the most recent call in the calls log.
2 Press or to scroll through call
records.
Store Record in Phone Book
1 While the call information is displayed, press
, then use # to scroll through dialing
options, if you want to change the format.
For example: 555-1212
1-555-1212
908-555-1212
1-908-555-1212
— OR —
While the call information is displayed, press
# to scroll through dialing options if you
want to change the format, then press
.
For example: 555-1212
1-555-1212
908-555-1212
1-908-555-1212
2 Press
.
3 The screen displays ENTRY HAS BEEN STORED.
SAVE
CID
CID
JOHNSON THOMAS
9085550123
10:30P Oct12 #01
OKMENU
CALLER ID OPERATION
CALLER ID OPERATION
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▲
CID
▼
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48
Display Dial
While you are reviewing the calls log, you can dial a
number displayed on the screen. You can change the
format of the number using “Dialing Options” below.
Press P or K to dial the displayed number.
Dialing Options
1 While a call record is displayed, press
, then select .
2 Use or to highlight the
number the way you want to dial it.
For example: 5551212
15551212
9085551212
19085551212
Press K, P or
to dial the
displayed number.
The number of dialing options (up to four) available
for each call displayed depends on the format of the
original call.
DIAL
OPT#CID
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CALLER ID OPERATION
CALLER ID OPERATION
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49
Remove Call Records
Removing a Specific Call Record
1 Press , then press .
2 Press or to scroll through call
records until the call you want to delete is
displayed.
3 Press
, then press . The screen
displays
4 Press
. The call record is deleted and
you hear a confirmation tone.
Removing All Records
1 Press , then press .
2 Press
, then press . The screen
displays the most recent call record.
3 Press
. The screen displays
4 Press
to delete all call records or
press to exit without deleting.
NO
YES
ARE YOU
SURE?
ALL
JOHNSON THOMAS
9085550123
10:30P Oct25 #01
DELCID
OKMENU
THIS
JOHNSON THOMAS
9085550123
10:30P Oct25 #06
DELCID
JOHNSON THOMAS
9085550123
10:30P Oct25 #06
OKMENU
CALLER ID OPERATION
CALLER ID OPERATION
THIS ALL
NO YES
mmmmm
mmmmm mmmmm
THIS ALL
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▲
CID
▼
5840_CIB_2ATT 2002.11.7 5:50 PM Page 49
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50
ANSWERING SYSTEM OPERATION
ANSWERING SYSTEM OPERATION
Audible Indicators
This system gives you voice prompts for feature
operations and voice confirmations when you press a
button or complete an operation.
Turn Answering System On/Off
Press O to turn the system on or off. When
the system is turned on, you will hear “Machine on”
and the ON/OFF light will be lit.
If you turn the system on, it works using the default
setting and pre-recorded outgoing announcements.
Set the Clock
1 Make sure the answering system is on.
2 Press t. The system announces the
clock setting, then announces “To change
clock, press t.”
3 Press t.
4 Press c until the system announces the
correct day, then press t.
5 Press c until the system announces the
correct hour, then press t.
6 Press c until the system announces the
correct minutes, then press t. The
system announces the current clock setting.
•
NOTE: You can press and hold c to
advance the minutes setting by tens.
ANSWERING SYSTEM OPERATION AT THE BASE
nnnnn
ppppp
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51
About Mailboxes
This answering system has three voice mailboxes. Callers using a touch
tone phone can select the mailbox in which their messages will be
recorded by pressing 1, 2, or 3. All other messages will be recorded
in Mailbox 1.
About Announcements
• You can record up to two different announcements — one for
normal answering and one for when you’ve set the system to play
the announcement only.
• Use normal answering when you want the system to record callers’
messages. Use Announce Only when you want to give information
to callers without accepting messages.
• If you choose not to record an announcement, the system answers
with a pre-recorded announcement.
• The normal answering pre-recorded announcement says: “Hello.
Please leave a message after the tone.” The Announce Only
pre-recorded announcement says: “We’re sorry, messages to this
number cannot be accepted.”
• By setting Announce Only to on or off, you decide which
announcement your callers will hear when the system answers a
call (the system comes set for normal answering, with Announce
Only turned off). See “Change announce only” on page 54 to
change your announcement selection.
ANSWERING SYSTEM OPERATION
ANSWERING SYSTEM OPERATION
5840_CIB_2ATT 2002.11.7 5:50 PM Page 51
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52
mmmmm
mmmmm
mmmmm
Record Your Announcement
•
NOTE: If you have assigned different mailboxes
to different people, be sure to tell callers in your
announcement to press 1, 2, or 3 to leave a
message in the appropriate mailbox.
1 Press U until you hear “Change
announcement.”
2 Press r. After you hear “Now recording”
followed by a beep, speak toward the base to
record an announcement up to 90 seconds
long.
3 Press any
PLAY/STOP
button to stop recording.
The system plays back your recorded message.
To review your announcement at any time:
1 Press U until you hear “Change
announcement.”
2 Press any PLAY/STOP button.
To delete your announcement:
Press D during announcement playback.
The system will use the pre-recorded
announcement until you record a new one.
ANSWERING SYSTEM OPERATION
ANSWERING SYSTEM OPERATION
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53
ANSWERING SYSTEM OPERATION
ANSWERING SYSTEM OPERATION
Answering System Feature Setup
You can set up one feature at a time, or you can set up
a feature and then move on to set up another feature.
1 Make sure the answering system is on.
2 Press and release U until you hear the
system announce the feature you want to set.
Refer to the Feature Summary chart on page 54
for a description of the features and your choices.
3 Press c to hear the feature’s settings.
4 Press U to move on to the next feature
or press a PLAY/STOP button to exit Feature
Setup.
jjjjj
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mmmmm
mmmmm
ppppp
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Page 57
FEATURE SUMMARY
Default settings indicated by *.
SYSTEM ANNOUNCES: DESCRIPTION/DIRECTIONS:
“Change remote access code” Set the remote access code you
50
*
will use to access features and
functions of the answering system
from a touch tone phone. The code
can be changed to any two-digit
number from 40–99.
“Change message alert” When Message Alert is turned on,
Off
*
the base beeps once every 10
On seconds when new messages have
been received.
“Change announce only” When you turn Announce Only on,
Off
*
callers hear your announcement,
On but cannot leave a message.
“Change call screening” When you turn Call Screening off,
On
*
you will not hear incoming messages
Off as the caller leaves them.
“Change number of rings” Choose how many times the phone
2 will ring before the system answers
4
*
a call. With Toll Saver active, the
6 system answers after two rings
Toll Saver when you have new messages and
after four rings when you have no
new messages.
•
NOTE: Exit Feature Setup at any time by pressing a PLAY/STOP
button.
54
ANSWERING SYSTEM OPERATION
ANSWERING SYSTEM OPERATION
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55
ANSWERING SYSTEM OPERATION
ANSWERING SYSTEM OPERATION
Listen to, Save & Delete Messages
The system automatically saves your messages until
you delete them, and can store approximately 15
minutes of messages, memos, and announcements
(up to a maximum of 99 messages).
Before playing a message,the system announces the
day and time it was received. While the message plays,
the message window displays the number of the
message. After playing the last message in a mailbox,
the system announces “End of messages.” If the
system has less than five minutes of recording time
left, it announces the remaining time.
Play Messages
Press a PLAY/STOP button to play messages in a
mailbox. Press again to stop playback.
Delete Messages
• Press D to delete the message that’s
playing.
• To delete all messages in a mailbox, press
D, then the appropriate PLAY/STOP
button.
• You cannot delete a message until it’s been
reviewed; deleted messages cannot be
recovered.
mmmmm
mmmmm
mmmmm
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56
ANSWERING SYSTEM OPERATION
ANSWERING SYSTEM OPERATION
Adjust Playback Volume
Press VOLUME + or VOLUME - to adjust the base
speaker volume while playing back messages.
Call Screening/Intercept
1 Make sure the answering system and call
screening are ON, and set the message playback
volume control above level 1 so you can hear
the caller’s message.
2 If you decide to take the call, press P on
the handset.
3 If you pick up an extension phone during the
announcement and the announcement does not
stop right away, press and release the telephone
switchhook at the extension.
5840
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kkkkk
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57
ANSWERING SYSTEM OPERATION
ANSWERING SYSTEM OPERATION
Record a Memo
You can record
a memo up to four minutes long to store as
an incoming message.
1 Press and release r.
2 Press a PLAY/STOP button to select a mailbox
for the memo. After the beep, speak toward
the microphone. The message window
displays the length of your memo.
3 To stop recording, press the PLAY/STOP
button again.
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mmmmm
mmmmm
mmmmm
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58
ANSWERING SYSTEM OPERATION
ANSWERING SYSTEM OPERATION
MESSAGE WINDOW DISPLAY
WINDOW DISPLAYS: WHEN:
0
No messages in any mailbox
1– 98
Total number of messages in all mailboxes,
or current message number during
message playback.
0– 99
↔
F
Memory is full, or total number of
messages is 99
Counting 1to
99
Duration of announcement or memo
recording (maximum announcement
length is 90 seconds)
99
, flashing Length of recording is more than 99
seconds
1– 8
, steadily for Indicates volume level selected when
one second VOLUME + or VOLUME - is pressed
40– 99
Current Remote Access Code (40–99)
while setting
A
Announce Only mode
ON
or OF, steadily for Displayed when any setting is changed
one second from on or off
CL
↔ normal display Clock needs to be set
––
System is answering a call or is in remote
operation
––
, flashing System is in programming mode or
initializing
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Page 62
Connect with the Answering System
You can access many features of this system remotely from a touch
tone phone.
1 Dial your telephone number.
2 When the system answers, enter your Remote Access Code
(preset to 50). The system beeps once and then announces
the number of new messages.
3 Enter a remote command (see “Remote Access Commands”on
page 60).
4 Press *0to exit remote operation.
Voice Menu
The system has voice prompts to help you with remote operation.
Press *5to hear the menu while remotely connected to the
answering system.
59
ANSWERING SYSTEM OPERATION
ANSWERING SYSTEM OPERATION
ANSWERING SYSTEM OPERATION AT TOUCH TONE PHONE
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Page 63
REMOTE ACCESS COMMANDS
FUNCTION: COMMAND:
Play messages Press #, then enter the appropriate
in a mailbox mailbox number(1, 2, or 3). The system
plays new messages. If there are no new
messages, the system plays old messages.
Repeat a message Press #4while message is playing; each
press backs up another message.
Skip a message Press #6while message is playing; each
press advances another message.
Stop Press #5.
Save messages Hang up.
Delete message Press #9while message is playing.
Review announcement Press #7; system plays announcement,
then beeps.
Record announcement Press *7; after beep, record
announcement, press #5to stop.
System plays back announcement.
Record memo Press *8; then mailbox number where
you want memo recorded; speak after
beep; press #5to exit.
End remote access call Press *0.
Turn system off Press #0; the system announces,
“Machine off.” Press #0again to turn
the system back on.
Turn system on When system is off, it answers after 10
rings and announces,“Please enter your
remote access code.” Enter your remote
access code.
•
NOTE: If no key is pressed within 10 seconds of entering remote
access code, the voice menu will be announced. After the voice
menu announcement, if no key is pressed within 20 seconds, the
remote access call will automatically end.
60
ANSWERING SYSTEM OPERATION
ANSWERING SYSTEM OPERATION
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Page 64
Battery Life
A fully charged battery provides an average talk time of about eight
hours, or standby time of five days.
•
NOTE: Talk time and standby time may vary depending on
operating conditions.
Battery Indicator
Ten to fifteen minutes before the battery charge indictor gets too low
to operate the handset, an empty battery icon ( ) will f lash on the
screen, you’ll hear three short tones, and the screen will display LOW
BATTERY.
If you continue to use the handset without charging the battery or
replacing it (you can purchase a spare battery separately), the handset
will turn off automatically when there is no longer sufficient power.
•
NOTE: Monitor the battery icon to make sure your battery is
sufficiently charged.
Charge the Handset Battery Pack
• After a low battery indicator, the handset battery needs to be
charged.
• Place the handset in the base so the CHARGING light goes on.
The battery pack is typically charged in eight hours.
• If you repeatedly get a low battery indicator, even after eight hours
of charging, the battery should be replaced. Use only AT&T Battery
2401, SKU# 91077.
CAUTION: Charge the battery provided with or identified for
use with this product only in accordance with the instructions
and limitations specified in the User’s Manual, Part 1.
61
BATTERIES
BATTERIES
BATTERIES
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Spare Battery
You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077,
sold separately) and keep it charged in the base at all times.
In the event of a power failure, a fully charged battery in the spare
battery compartment will allow you to make and receive calls from the
cordless handset only for up to 2 1/2hours.
The spare battery will fully charge in 24 hours.
62
BATTERIES
BATTERIES
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Replace the Handset Battery Pack
1 Install the handset battery.
Use only AT&T Battery 2401, SKU# 91077.
2 Charge the handset battery.
• Place the handset in the base.
• Charge the battery for at least 12 hours. After the first
charge, the battery will charge in eight hours.
63
BATTERIES
BATTERIES
b) Align the contacts and
place the battery pack in
the battery compartment.
a) Remove battery
compartment cover by
pressing on indentation
and sliding downward.
c) Replace cover by
sliding it on its
track up over
battery case until
it snaps firmly
into place.
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64
If you have difficulty operating this phone, try the suggestions below.
For Customer Service, visit our website at www.telephones.att.com
or call 1 800 222–3111. Please retain your receipt as your proof
of purchase.
PHONE
PROBLEM SOLUTION
If the phone does not • Make sure the power cord is plugged
work at all, check these into the base and an electrical outlet
items first: not controlled by a wall switch.
• Make sure the telephone line cord is
plugged firmly into the base unit and
the telephone jack.
• Make sure the battery pack is installed
correctly.
If the above suggestions do not solve the problem,try re-initializing the
handset and base (see “To re-initialize the handset and base” on page 65).
PROBLEM SOLUTION
If you have no dial tone: Check all the previous suggestions.
If you still do not hear a dial tone,
disconnect the phone and try another
phone in the same jack. If there is
no dial tone on that phone either, the
problem is probably in your wiring or local
service.
PROBLEM SOLUTION
If you hear a long • The handset and base are not
tone when you try to communicating properly. You might be
use the handset: out of range. Move closer to the base
and try again.
• If moving closer to the base does not
help, follow the directions “To
re-initialize the handset and base” on
page 65.
PH
IN CASE OF DIFFICULTY
IN CASE OF DIFFICULTY
IN CASE OF DIFFICULTY
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PHONE
PROBLEM SOLUTION
To re-initialize the 1 Disconnect the power to the base.
handset and base:
2 Remove spare battery pack (if installed).
3 Remove the handset battery pack.
4 Wait at least 15 seconds.
5 Insert the handset battery pack.
6 Connect the power to the base.
PROBLEM SOLUTION
If you hear noise or • You may be out of range. Move closer to
interference when the base.
using the phone:
• Household appliances plugged into the
same circuit as the base can sometimes
cause interference. Try moving the
appliance or the base to another outlet.
• The layout of your home or office may
be limiting the operating range. Try
moving the base to another location,
preferably on an upper floor.
• Using the handset near household
appliances (microwaves, computers,
televisions, stereos, etc.) can sometimes
cause interference. Move away from
appliances while using the handset.
65
IN CASE OF DIFFICULTY
IN CASE OF DIFFICULTY
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Page 69
PHONE
PROBLEM SOLUTION
If the phone does not • Make sure the ringer is on.
ring when you receive
• Make sure the telephone line cord is
a call:
connected firmly to the base and the
telephone jack.
• Make sure the AC adapter is plugged
firmly into an electrical outlet not
controlled by a wall switch.
• You might be too far from the base; move
closer.
• You might have too many extension
phones on your telephone line to allow
all of them to ring. Try unplugging some
of them.
PROBLEM SOLUTION
If your telephone • If you have dial pulse (rotary) service,
misdials: you’ll need to set the dial method to
PULSE. Follow the instructions under
“Dial Mode (TONE/PULSE)” in the
FEATURE SETUP section of this manual.
• If you have touch tone service and you
hear clicks while you are dialing, you’ll
need to set the dial method to PULSE.
Follow the instructions under “Dial Mode
(TONE/PULSE)” in the FEATURE SETUP
MENU – BASE section of this manual.
PROBLEM SOLUTION
If you are unable to If you have dial pulse (rotary) service,
operate special follow the directions under “Temporary
telephone services or Tone Dialing” in the TELEPHONE
other equipment OPERATION section of this manual.
requiring touch tone
signals:
66
IN CASE OF DIFFICULTY
IN CASE OF DIFFICULTY
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Page 70
CALLER ID
PROBLEM SOLUTION
If the caller’s name or • Make sure you subscribe to Caller ID
phone number is not service from your local telephone
displayed: company.
• Make sure the battery is charged.
• Caller ID service might not work when
the phone is connected to a Private
Branch Exchange (PBX).
PROBLEM SOLUTION
If the caller’s name or • You should call your service provider to
phone number is not confirm that you subscribe to combined
displayed during Caller ID with Call Waiting service.
Call Waiting:
• Caller ID information received during
Call Waiting is displayed only on the
handset that is in use.
• Make sure the battery is charged.
67
IN CASE OF DIFFICULTY
IN CASE OF DIFFICULTY
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68
ANSWERING SYSTEM
PROBLEM SOLUTION
If messages are • If a caller leaves a very long message,
incomplete: part of it may be lost when the system
disconnects the call after four minutes.
• If the caller pauses for more than seven
seconds, the system stops recording and
disconnects the call.
• If the system’s memory becomes full
during a message, the system stops
recording and disconnects the call.
PROBLEM SOLUTION
If you have difficulty Check the volume setting.
hearing messages:
PROBLEM SOLUTION
If callers are unable to Make sure caller is dialing from a touch
leave messages in tone phone.
Mailbox 2 or 3:
PROBLEM SOLUTION
If the system does not • Make sure that the answering system
answer after the correct is on.
number of rings:
• If Toll Saver is on, the number of rings
changes to two when you have new
messages waiting.
• In some cases, the system may be
affected by the ringing system used by
the local telephone company.
• If the memory is full or the system is off,
the system answers after 10 rings.
IN CASE OF DIFFICULTY
IN CASE OF DIFFICULTY
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Page 72
ANSWERING SYSTEM
PROBLEM SOLUTION
If CL appears in the You need to reset the clock. The answering
message window: system clock is not set automatically with
incoming Caller ID information.
PROBLEM SOLUTION
If the system does not • Make sure you are calling from a touch
respond to commands tone phone. When you dial a number,
from a remote touch you should hear tones. If you hear clicks
tone phone: instead,the phone is not a touch tone
telephone.
• The answering system may not detect
the Remote Access Code while your
announcement is playing. Try waiting
until the announcement is over before
entering the code.
• Make sure you enter your Remote Access
Code correctly.
• There may be noise or interference on
the phone line you are using. Press keys
firmly.
PROBLEM SOLUTION
If your outgoing • When you record your announcement,
announcement isn’t make sure you speak in a normal tone of
clear: voice, about nine inches from the base.
• Make sure there is no “background” noise
(TV, music, etc.) while you are recording.
69
IN CASE OF DIFFICULTY
IN CASE OF DIFFICULTY
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Page 73
DEFAULT SETTINGS
FUNCTION: DEFAULT SETTING:
Dial Method Tone
Handset Volume 2
Ringer Volume 3
Ringer Melody 1
Key Tone ON
Remote Access Code 50
Clock ON
Message Alert OFF
Announce Only OFF
Number of Rings 4
Call Screening ON
Vibrate OFF
70
DEFAULT SETTINGS
DEFAULT SETTINGS
DEFAULT SETTINGS
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Page 74
TECHNICAL SPECIFICATIONS
RF Frequency Band 2400 MHz – 2483.5 MHz
(Handset to base)
RF Frequency Band 5725 MHz – 5850 MHz
(Base to handset)
Number of Channels 95
Channel Spacing 864 kHz
Handset Transmit Power +23 dBm
Base Transmit Power +29 dBm
Sensitivity –93 dBm
Modulation GFSK
Operating Temperature 0°C – 50°C
Base Unit Voltage 96 – 127 Vrms
(AC Voltage, 60Hz)
Base Unit Voltage 7 Vdc @ 1A
(DC Adapter Output)
Handset Voltage 2.0 – 3.0 Vdc, 1400mAh
(2-Cell NiMH Battery)
71
TECHNICAL SPECIFICATIONS
TECHNICAL SPECIFICATIONS
TECHNICAL SPECIFICATIONS
5840_CIB_2ATT 2002.11.7 5:50 PM Page 71
Page 75
A
45, 49
Announce Only 51, 54, 58, 70
announcements 51, 55
B
Base 1, 24, 27, 30, 38, 39,65, 71
Base icons 35
Base lights 35
Base ringer 19, 20
BASE SETTINGS 19–23
Base Unit See Base
BASS BOOST 10
battery 4, 6, 34, 61–63, 71
Beeps 36, 54, 56, 59, 60
Belt Clip 7
C
Calls Log 2
CALL ON HOLD 31
Call Screening 54
Call Waiting 2
Caller ID 2, 27, 46
c 50, 53
27, 48, 49
CL 3, 58,69
C 41
CLOCK ENABLE 9
CLOCK MODE 9
conference call 40
CONTRAST 17, 22
D
default settings 70
45
D 52, 55
Dial Mode 21
Dial Tone 4, 64
dialing options 27, 47,48
Display Screen Messages 33
E
44, 45
Empty ( ) 34, 61
English 18
ENTER NAME 41
ENTRY HAS BEEN STORED 41, 47
F
Feature Setup Menu 8
43
F 29
French 18
Full ( ) 34
G
GLOBAL PAGE 37
H
Handset 1, 2, 7, 10, 24–26,30, 34,
37–40, 61, 64, 65, 70, 71
Handset battery See battery
Handset Icons 34
Handset ringer 11–13
Headset 7, 10
Hold 31, 34, 40
31, 39
HOLD
FIND
EDIT
DEL
CID
ALL
72
INDEX
INDEX
INDEX
5840_CIB_2ATT 2002.11.7 5:50 PM Page 72
Page 76
I
Idle Screen 8
I 37, 39
interference 65, 69
K
KEYPAD TONE 16
L
LANGUAGE 18, 23
long tone 64
Low Batt Tone 14
low battery 34, 61
LOW BATTERY 61
M
41
memos 55
8
Message Alert 54
message window 55, 57
Message Window Display 58
messages 55
messages are incomplete 68
MICROPHONE MUTED 30
MID BOOST 10
mute 30
M 30
30
N
NATURAL BOOST 10
NEW CALLS 46
NiMH Battery pack 1
noise or interference 65, 69
44
O
O 24, 26,28, 38–40
8
O 50
P
P 24, 26,28, 38, 48, 56
Power Cord 1,3, 5, 64
Power Failure Backup 6
pulse (rotary) 21, 32, 66, 67
PULSE 21, 66
R
range limit 15
range tone 15
re-initialize 65
r 52, 57
redial 28
28
Remote Access Commands 60
RINGER #01 12
Ringer Melody 12, 20, 70
RINGER MELODY 12, 20
Ringer Volume 11, 13, 19, 70
RINGER VOLUME 11, 19
REDIAL
OK
NUMBER
MUTE
MENU
MEM
73
INDEX
INDEX
5840_CIB_2ATT 2002.11.7 5:50 PM Page 73
Page 77
S
8, 41, 44, 47
SET TIME 8
sound quality settings 10
10
Spanish 18
Spare Battery 6, 62
Speaker 25, 56
K 24, 26–28,38, 39,48
Speakerphone 10, 26, 27
standby time 61
subscriber services 29
T
talk time 61
Technical Specifications 71
Telephone line cord 1, 3
45
Time 8, 9, 46, 55
t 50
Toll Saver 54
tone 14, 15, 25, 70
t 32
Tone/Pulse 21
TONE/PULSE 21
Tones 36, 61
touch tone 21, 32, 51, 54,66, 67
TREBLE BOOST 10
V
Vibrate 11, 13, 70
VIBRATE CONTROL 13
Voice Mailboxes 51
voice prompts 50, 59
volume 11, 19, 25, 56,58, 70
VOLUME + 25, 56, 58
VOLUME - 25, 56, 58
X
39
XFER
THIS
SAVE
74
INDEX
INDEX
5840_CIB_2ATT 2002.11.7 5:50 PM Page 74
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