AT&T 555-620-126 User Manual

555-620-126 Issue 1 October 1992

MERLIN LEGEND 

Communications System

Release 2.0

Single-Line Telephones User’s Guide

AT&T 555-620-126

Issue 1

Printed in U.S.A.

October 1992

Notice

Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change.

Federal Communications Commission (FCC) Electromagnetic Interference Information

This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part are designed to provide reasonable protection against harmful interference environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

when the equipment is operated in a commercial

15 of the FCC Rules, These limits

Canadian Department of Communications (DOC)

Interference nformation

This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of the Canadian

Department of Communications. Le Présent Appareil Numérique n’émet pas de bruits radioélectriques

dépassant Ies limites applicables aux appareils numériques de la class A

prescrites dans Ie Règlement sur Ie brouillage radioélectrique édicté par Ie ministère des Communications du Canada.

Trademarks

MERLIN LEGEND is a trademark of AT&T in the U.S. and other countries. Mirage, StarSet, Supra, and Supra NC are registered trademarks of

Plantronics, Inc.

Contents

About This Guide

Conventions How to Comment on This Guide

Your Single-Line Telephone

7102 Telephone 2500YMGK Telephone 8102 Analog Telephone 8110 Analog Telephone

Headsets Amplifiers Buttons and Switchhook Flash

1 2 3

1-1 1-2 1-3 1-4 1-6 1-9 1-10 1-11

Caring for Your Telephone

1-12

Contents

Quick Start

Identifying Call Types Making Calls Answering Calls Transferring Calls Setting Up a Conference

Using Feature Codes

General Instructions Customizing

Your Telephone

2-1 2-1 2-5 2-6 2-7 2-8

3-1 3-2 3-4

Feature Finder

Contents

4-1

Contents

Features

Account Code Entry Callback Call Waiting Conference Forward and

Hold Last Number Dial Messaging Paging Park Personal Speed Dial Pickup

Follow Me

5-1 5-2 5-5 5-8 5-10 5-12 5-16 5-17 5-18 5-21 5-23 5-26

5-28 Privacy Reminder Service

System Speed Dial

Transfer

5-29

5-30

5-31

5-32

Contents

iii

Contents

Programming

Special

Characters

Feature Codes

A-1

B-1

Contents

The exclamation point in an equilateral triangle is intended to alert the user to the presence of

important operating and

maintenance (servicing)

instructions in the literature accompanying the product.

IMPORTANT SAFETY INSTRUCTIONS

Always follow these basic safety precautions when using your telephone equipment. These precautions reduce the risk of fire, electrical shock, and injury to you and damage to the equipment.

Read and understand all instructions. Follow all warnings and instructions marked on or

packed with the telephone. Do not use the telephone near water, as in a wet

basement. The telephone can be hazardous if immersed in water. To avoid the possibility of

electrical shock, do not use it when you are wet. If you accidentally drop it into water, do not retrieve it until you have first unplugged the line cord from the

modular wall jack. Do not plug the telephone back in until it has dried thoroughly.

Do not use the telephone during electrical storms in your immediate area. There is a remote risk of electrical shock from lightning.

Unplug the telephone from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use liquid or aerosol cleaners on the telephone.

Never push objects of any kind into the telephone through openings or slots. Never spill liquid of any kind on the telephone.

Do not use the telephone near a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area in question. The telephone’s electrical contacts could generate a tiny spark. While unlikely, it is possible that the spark could ignite heavy concentrations of gas.

To reduce the risk of electrical shock, do not disassemble the telephone. There are no userserviceable parts inside. Opening or removing covers

may expose you to hazardous voltages, and incorrect reassembly can cause electrical shock when the telephone is used.

Call your sales representative or authorized dealer when service or repair work is needed.

SAVE THESE INSTRUCTIONS

About This Guide

This guide gives you the information you need to use your single-line telephone with the MERLIN LEGEND™

Communications System. If you have any questions about using your telephone’s features, contact your system manager. He or she is a co-worker who is responsible for managing the system.

About This Guide

Conventions

The following typographical conventions are used in this guide:

Bold type is used for telephone buttons.

Press

Italic type is used for emphasis and as a substitute for information for which you must supply a specific value,

Dial feature code

Bold constant width

dial exactly as shown.

Dial

A smaller italic font is used for additional information provided after the step of a procedure:

The green light flashes.

Drop

#55.

to delete the current entry.

type indicates digits that you

Conventions

About This Guide

How to comment on This

Guide

We welcome your feedback on this guide. Please use the feedback form on the next page, If the form is missing, send your comments to A. Sherwood, AT&T, 99 Jefferson Road,

Rm. # 2A25, Parsippany, NJ 07054.

How to Comment on This Guide

Your Single-Line Telephone

Your telephone is one of several single-line telephones that can be used with your communications system. This chapter

describes some of these telephones. The buttons on the

phones are explained later in this chapter. Some single-line

telephones have factory-imprinted buttons (e.g.,

Hold,

from features of the system. To use system features, you may

be required to use the switchhook, instead of the

Hold,

and

Flash

Flash)

button.

that activate telephone features different

Recall,

Your Single-Line Telephone

1-1

Your Single-line Telephone

7102 Telephone

Desk Stand

An adjustable support that can be removed for wall mounting

Dialpad

The numbered buttons, along with that are used to dial telephone numbers and feature codes

Feature card

An erasable card for recording telephone numbers and feature codes

1-2

7102 Telephone

(not shown)

✱

and

Handset

The hand-held part of the phone that you pick up, talk into, and listen from

Message light

A light that goes on or blinks when you have a voice-mail message, a fax, or a message

from the system operator

Recall button

A button used to activate features such as Conference or Transfer

Your Single-line Telephone

2500 YMGK Telephone

Dialpad

The numbered buttons, along with

and

that are used to dial telephone numbers and feature codes

Handset

The hand-held part of the phone that

you pick up, talk into, and listen from

Message light

A light that goes on or blinks when you have a voice mail message, a

fax, or a message from the system operator

✱

2500YMGK Telephone

Recall button

A button used instead of the

switchhook to activate features such

as Conference or Transfer

Switchhook

Two buttons in the handset cradle

that are used to get a dial tone and to activate some features

Volume control

A sliding control that adjusts the volume of the telephone’s ring

(not shown)

1-3

Your Single-line Telephone

8102 Analog Telephone

1-4

8102 Analog Telephone

Your Single-line Telephone

NOTE:

Although the 8102 telephone can be connected to a speakerphone, because it is a single-line telephone, it cannot receive Group Page or voice-announced calls.

Adjunct (equipment) jack

Enables you to connect adjunct equipment such as a speakerphone or headset

Data jack

Enables you to connect a device

such as a modem

Program button*

Stores telephone numbers on the

programmable dialing buttons

Pause button*

Inserts a pause into a telephone number stored on a programmable dialing button or a dialing access code

DialPad

The 12 buttons used to make and

receive calls

Hold light

The red light that goes on to remind you that you have a call on hold

Hold button*

The button pressed to put a call on

hold

Redial button*

Allows you to redial the last number you dialed from the dialpad

Message light

The red light that goes on when a message has been left for you

Handset

The hand-held part of the phone that you pick up, talk into, and listen from

Handset jack

To connect the handset to your

telephone

Flash button

Activates a switchhook flash and/or automatically restores a dial tone

without hanging up

Programmable dialing buttons

Twelve buttons used for storing

phone numbers for one-touch speed dialing*

Tone selector

For selecting high or low ringer frequencies and for selecting fast or slow ringer modulation rates

Ringer volume control

A 3-position switch to control the volume for the tone ringer

(not shown)

* These buttons are features of the telephone. They do not access

the corresponding features of the communications system (extension programming, Hold, Last Number Dial, and Auto Dial).

8102 Analog Telephone

1-5

Your Single-line Telephone

8110 Analog Telephone

1-6

8110 Analog Telephone

Your Single-line Telephone

Auxiliary power jack

Enables you to improve the performance of the built-in

speakerphone

Data jack

Enables you to connect a device such as a modem

Program button*

Stores telephone numbers on the

programmable dialing buttons

Pause button*

Inserts a pause/delay into a telephone number stored on a programmable dialing button or a dialing access code

Dialpad

The 12 buttons used to make and

receive calls. You can program any unlabeled buttons for feature use

Hold light

The red light that goes on to remind you that you have a call on hold

Hold button*

Used to put a call on hold

Redial button*

Allows you to redial the last number you dialed from the dialpad

Mute button

Turns off the microphone associated with the handset or the

speakerphone

Auto Answer button

This button does not work with the

communications system and should already be disabled on your

telephone

Message light

The red light that goes on when a

message has been left for you

Handset

The hand-held part of the phone that you pick up, talk into, and listen from

Handset jack

To connect the handset to your

telephone

Speaker button

Accesses the speakerphone and microphone

Flash button

Activates a switch hook flash and/or automatically restores a dial tone without hanging up

Programmable dialing buttons

Twelve buttons used for storing phone numbers for one-touch speed dialing*

Tone selector

For selecting high or low ringer

frequencies or for selecting fast or

slow ringer modulation rates

Ringer volume control

A 3-position switch to control the volume for the tone ringer

Speaker volume control

shown) Raises or lowers the volume of the speakerphone

(not shown)

(not

* These buttons are features of the telephone. They do not access

the corresponding features of the communications system (extension programming, Hold, Last Number Dial, and Auto Dial).

8110 Analog Telephone

1-7

Your Single-line Telephone

NOTE:

Although the model 8110 has a built-in speakerphone, because it is a single-line telephone, it cannot receive Group Page or voiceannounced calls.

The Auto Answer button on the model 8110 must be disabled for operation with the communications system. The Hold, Program, Redial, and programmable dialing buttons on the 8100-series telephones are features of the telephone only. They do not access the corresponding features of the communications system (extension programming, Hold, Last Number Dial, and Auto Dial).

1-8

8110 Analog Telephone

Your Single-line Telephone

Headsets

For hands-free operation of the telephone, four

available:

The without a headband.

The Mirage® Headset has a single disk-shaped receiver and is worn without a headband.

The Supra® Headset has a single disk-shaped

The Supra NC® Headset has two disk-shaped receivers and a headband.

StarSet® Headset

receiver and a headband.

has a single ear tip and is worn

headsets are

Headsets

1-9

Your Single-line Telephone

Amplifiers

The headsets described in the previous Section will work with any single-line combined with

Modular Amplifier —

Supra, and Supra NC headsets to a telephone equipped with a modular handset.

Plug Prong Amplifier

Supra, and Supra NC headsets to a telephone equipped with a headset adapter and to many automatic call distributors.

Both amplifiers have volume and mute controls.

telephone one of the

connected to the system when

following amplifiers:

connects the StarSet, Mirage,

connects the StarSet, Mirage

1-10

Amplifiers

Your Single-line Telephone

Buttons and Switchhook Flash

Your telephone may have a put a call on hold or to use a feature. If you have an 8102 or 8110 analog telephone, the

used to perform these functions.

NOTE:

Only the user of the 8100 series telephones can pick up a

call held with the access the system Hold feature.

If your telephone does not have a button, you can use a switchhook flash instead. For a switchhook flash, press and quickly release the switchhook to put a call on hold, to begin a transfer or conference call, or to enter a feature code.

After pressing and releasing the switch hook, you hear several breaks in dial tone (stutter dial

Hold

button. This button does not

Recall Hold

Recall, Flash,

Recall

button, which you press to

Flash

buttons can be

Flash

button or the

Hold

tone), indicating that you can use a feature or dial a number to make a transfer or a conference call, For more information on tones, see Chapter 2.

NOTE:

Some telephones disconnect, instead of sending a flash, when you press and release the switch hook. See your system manager for information on how you can access features that require a switchhook flash.

Buttons and Switchhook Flash

1-11

Your Single-line Telephone

Caring for Your Telephone

To clean your telephone, first unplug it from its wall jack, then use a soft cloth lightly dampened with water or a mild soap solution to clean the telephone.

CAUTION:

To prevent permanent damage, do not immerse the telephone in water or any other liquid, or use liquid or aerosol cleaners directly on the telephone.

1-12

Caring for Your Telephone

Quick Start

This chapter will help you get started using the basic features of your telephone. To use features not described in this chapter, see Chapter 5.

Identifying Call Types

Your telephone provides distinctive rings to identify ringing calls. It also provides tones to help you use system features

and make calls.

Identifying Call Types

2-1

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