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SE5002D
User Manual
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Atop Technology SE5002D User Manual

SE5002D Serial Device Server
User’s Manual
v. 1.1
September 2012
2F, No. 146, Sec. 1, Tung-Hsing Rd.
Jubei, Hsinchu 30261
Taiwan, R.O.C.
Tel:
886-3-5508137
Fax:
886-3-5508131
www.atop.com.tw
www.atop-tech.com
Important Announcement
The information contained in this document is the property of Atop Technologies, Inc., and is supplied for the sole purpose of operation and maintenance of Atop Technologies, Inc. products. No part of this publication is to be used for any other purposes, and it is not to be reproduced, copied, disclosed, transmitted, stored in a retrieval system, or translated into any human or computer language, in any form, by any means, in whole or in part, without the prior explicit written consent of Atop Technologies, Inc., offenders will be liable for damages. All rights, including rights created by patent grant or registration of a utility model or design, are reserved.
Disclaimer
We have checked the contents of this manual for agreement with the hardware and software described. Since deviations cannot be precluded entirely, we cannot guarantee full agreement. However, the data in this manual is reviewed regularly and any necessary corrections included in subsequent editions. Suggestions for improvement are welcome. All other product names referenced herein are registered trademarks of their respective companies.
Published by Atop Technologies, Inc.
Copyright © 2011 Atop Technologies, Inc. All rights reserved. Technical data is subject to change. All other product names referenced herein are registered trademarks of their respective companies.
Table of Contents
Preface .......................................................................................................................... 7
1. Introduction ........................................................................................................ 9
1.1 Product Overview.................................................................................. 9
1.2 Application Connectivity ................................................................... 11
1.2.1 TCP Server Mode .................................................................... 11
1.2.2 TCP Client Mode ...................................................................... 12
1.2.3 UDP Mode .................................................................................. 13
1.2.4 Tunneling Mode ....................................................................... 14
2. Getting Started ................................................................................................. 15
2.1 Hardware: Panel Layout .................................................................... 15
2.2 Pin Assignments ................................................................................. 17
2.2.1 Serial Port.................................................................................. 17
2.2.2 Ethernet port ............................................................................ 18
2.2.3 RJ45 Pin Assignment ............................................................. 18
2.3 Buzzer .................................................................................................... 19
2.4 LED Indicators ..................................................................................... 19
3. Software Setup ................................................................................................ 20
3.1 Configuration by Serial Manager .................................................... 21
3.2 Configuration by Telnet Utility ......................................................... 21
3.2.1 Login to the System ............................................................... 21
3.2.2 Networking ................................................................................ 24
3.2.3 Change the Password ............................................................ 25
3.2.4 COM1 Setup .............................................................................. 25
3.2.5 Configure SE5002D as a TCP server ................................. 26
3.2.6 Configure SE5002D as a TCP Client .................................. 28
3.2.7 Configure SE5002D as a UDP .............................................. 29
3.2.8 Enable/Disable Virtual COM ................................................. 30
3.2.9 Enable/Disable Pair Connection ......................................... 31
3.2.10 COM Port Setting .................................................................... 32
3.2.11 Emptying Serial Buffer .......................................................... 33
3.2.12 Setting Packet Delimiter ........................................................ 34
3.2.13 Accept Control Command from COM port ....................... 36
3.2.14 Backup EEPROM to Flash .................................................... 36
3.3 Configuration Using Web Browser ................................................ 37
3.3.1 Login to the System ............................................................... 37
3.3.2 Networking Setup.................................................................... 39
3.3.3 Security Setup.......................................................................... 41
3.3.4 Backup EEPROM to Flash .................................................... 42
3.4 Link Mode Configuration .................................................................. 42
3.4.1 TCP Server ................................................................................ 43
3.4.2 TCP Client ................................................................................. 45
3.4.3 UDP ............................................................................................. 47
3.5 TCP Server Application ..................................................................... 49
3.5.1 Enable Virtual COM ................................................................ 49
3.5.2 Enable RFC 2217 ..................................................................... 50
3.5.3 SE5002D as a Pair Connection Master .............................. 50
3.5.4 Enable Reverse Telnet ........................................................... 51
3.5.5 Multiple TCP Connections .................................................... 53
3.5.6 Multi-Point TCP Pair Connections ...................................... 54
3.6 TCP Client Application ....................................................................... 55
3.6.1 Enable Virtual COM ................................................................ 55
3.6.2 Enable RFC 2217 ..................................................................... 56
3.6.3 SE5002D as a Pair Connection Slave ................................ 56
3.7 UDP Application: Multi-Point Pair Connection............................ 58
3.7.1 COM Configuration ................................................................. 60
4. Using Virtual COM .......................................................................................... 62
4.1 Virtual COM Driver setup .................................................................. 62
4.1.1 System Requirements ........................................................... 62
4.1.2 Limitation .................................................................................. 63
4.1.3 Installation ................................................................................ 63
4.1.4 Uninstalling ............................................................................... 63
4.2 Virtual COM ........................................................................................... 64
4.2.1 Enable Virtual in Serial Device Servers ............................ 64
4.2.2 Running Serial/IP in Windows ............................................. 65
4.3 Configuring Virtual COM Ports ........................................................ 67
4.3.1 Exceptions ................................................................................ 69
4.4 Using Serial/IP port Monitor ............................................................. 75
4.4.1 Opening the Port Monitor ..................................................... 75
4.5 Serial/IP Advanced Settings ............................................................. 77
4.4.2 The Activity Panel ................................................................... 75
4.4.3 The Trace Panel ....................................................................... 76
4.6 Using Serial/IP with a Proxy Server ............................................... 79
5. Diagnostics ....................................................................................................... 80
Using Standard ping Command ...................................................................... 80
Using Serial Manager Configuration Utility ................................................... 81
6. Specifications .................................................................................................. 82
Appendix ..................................................................................................................... 84
Upgrade System Firmware .............................................................................. 84
Upgrade Procedures ................................................................................. 84
Error Messages ................................................................................................. 86
Emergency Firmware Recovery.............................................................. 87

Preface

Purpose of the Manual
This manual supports you during the installation and configuring of the SE5002D Serial Device Server only, as well as it explains some technical options available with the mentioned product. As such, it contains some advanced network management knowledge, instructions, examples, guidelines and general theories designed to help users manage this device and its corresponding software; a background in general theory is a must when reading it. Please refer to the Glossary for technical terms and abbreviations (if any).
Who Should Use This User Manual
This manual is to be used by qualified network personnel or support technicians who are familiar with network operations; it might be useful for system programmers or network planners as well. This manual also provides helpful and handy information for first time users. For any related problems please contact your local distributor, should they be unable to assist you, please redirect your inquiries to www.atop.com.tw or www.atop-tech.com.
Supported Platform
This manual is designed for the SE5002D Serial Device Server and that model only.
Warranty Period
We provide a 5 year limited warranty for SE5002D Serial Device Server.
Never install or work on electrical or cabling during periods of lighting activity. Never connect or disconnect power when hazardous gases are present.
WARNING: Disconnect the power and allow to cool 5 minutes before touching.
FCC WARNING Class A for Serial Device Server (Model SE5002D)
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment uses, generates and radiates radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. A shielded-type power cord is required in order to meet FCC emission limits and also to prevent interference to the nearby radio and television reception. It is essential that only the supplied power cord be used. Use only shielded cables to connect other devices to this equipment by RS-232 or RS-485 ports. Be cautioned that changes or modifications not expressly approved by the party responsible for compliance could void ones’ authority to operate the equipment.
Caution
Beginning from here there will be extreme caution exercised.
Model Name
Power Interface
Serial Interface
Network Interface
SE5002D-Fm
TB3
DB9
SC Multimode
SE5002D-Fs
TB3
DB9
SC Single mode
SE5002D-SFP
TB3
TB5
SFP (single and multimode)
SE5002D-Fm-TB
TB3
TB5
SC Multimode
SE5002D-Fs-TB
TB3
DB9
SC Single mode
SE5002D-SFP-TB
TB3
TB5
SFP (single and multimode)

1. Introduction

1.1 Product Overview

The SE5002D Ethernet Serial device server acts as a gateway between Ethernet (TCP/UDP) and RS-232/RS-422/RS-485 communications. The information transmitted by SE5002D is transparent to both host computers (Ethernet) and serial devices (RS-232/RS-422/RS-485). Data coming from the Ethernet is sent to the designated RS-232/RS-422/RS-485 port and data received from RS-232/RS-422/RS-485 port is sent to the Ethernet transparently allowing bidirectional communication. In the computer-aided manufacturing or industrial automation areas, SE5002D is used by field devices to directly connect to an Ethernet network. The user can then use a network application or use Virtual COM software to simulate a virtual COM port in the PC to fetch serial data from SE5002D remotely over Ethernet. With SE5002D, it is possible to communicate with a remote serial device in the LAN or even in the internet, which dramatically increases reach in distance and scalability.
SE5002D Series Comparison
Table 1. 1
Item
Quantity
SE5002D Ethernet Serial device server
1
3-Pin 5.08 mm Lockable terminal block
1
5-Pin 5.08 mm Lockable terminal block (SE5002D-TB only)
2
DIN Rail kit (already mounted on device)
1
Installation guide
1
CD (User’s manual/installation guide/Serial Manager Utility)
1
Optional Accessories
Name
Part Number
Description
WMK-454-Black
70100000000043G
Black aluminum wall mount kit
ADP-DB9(F)-TB5
59906231G
Female DB9 to Female 3.81 mm TB5 converter
US315-12(US-Y)
50500151120009G
Y-Type (BT1-10V) power adaptor, 100-240VAC input,
1.25A@12VDC output, US plug
USE315-12(EU-Y)
50500151120019G
Y-Type (BT1-10V) power adaptor, 100-240VAC input,
1.25A@12VDC output, EU plug
LM38-A3S-TI-N
50708051G
SFP Transceiver, 155Mbps, 1310nmLED, Multi-mode, 2km, 3.3V,
-40°C~85°C
LS38-A3S-TI-N
50708041G
SFP Transceiver, 155Mbps, 1310nmFP, Single-mode, 30km,
3.3V, -40°C~85°C
Packaging
The package should contain the following items, Table 1. 2, Table 1. 3.
Table 1. 2
Table 1. 3

1.2 Application Connectivity

1.2.1 TCP Server Mode

SE5002D can be configured as a TCP server in a TCP/IP Network to listen for an incoming TCP client connection to a serial device. After the connection is established between the serial device server and the host computer, data can be transmitted in both directions. This also applies to Virtual COM running in the server mode, Fig. 1. 1.
Fig. 1. 1

1.2.2 TCP Client Mode

SE5002D can be configured as a TCP client in TCP/IP Network to establish a connection with a TCP server in the host computer. After the connection is established, data can be transmitted between a serial device and a host computer in both directions. This also applies to Virtual COM running in the client mode, Fig. 1. 2.
Fig. 1. 2

1.2.3 UDP Mode

UDP is a faster but connectionless network protocol. It does not guarantee the delivery of network datagrams. SE5002D can be configured to transfer data using unicast or multicast UDP from the serial device to one or multiple host computers. Data can be transmitted between serial device and host computer in both directions, Fig. 1. 3.
Fig. 1. 3

1.2.4 Tunneling Mode

In the case that the serial device needs to communicate with each other without a host computer, two SE5002D can be paired together (pair connection) to communicate over TCP or UDP transparently. The serial device would be unaware of the change in the communication medium, Fig. 1. 4.
Fig. 1. 4
Fig. 2. 1
Fig. 2. 2

2.1 Hardware: Panel Layout

2. Getting Started

Fig. 2. 3
Fig. 2. 4

2.2 Pin Assignments

2.2.1 Serial Port

Category 5 UTP Ethernet cable
Fig. 2. 5
RJ45
Fig. 2. 6
Pin Assignment
568A Definition
568B Definition
Pin 1
Green-White
Orange-White
Pin 2
Green
Orange
Pin 3
Orange-White
Green-White
Pin 4
Blue
Blue
Pin 5
Blue-White
Blue-White
Pin 6
Orange
Green
Pin 7
Brown-White
Brown-White
Pin 8
Brown
Brown

2.2.2 Ethernet port

2.2.3 RJ45 Pin Assignment

Table 2. 1
One can choose either 568A or 568B definition. If one wants to make a crossover cable, one should use 568A and 568B definition respectively in each terminal of a UTP cable.
“^”
Beep twice
“=”
Beep off
Message
Description
^===^===^===^===^===^===^…(1 sec)
Watchdog problem, return service is required
^^^^^^^^^^^^^^^^^^^^^^…
Memory problem, return service is required
^==^========^^ (5 sec)
Startup OK but AP firmware is disabled
^==^========^^^ (5 sec)
Startup OK and AP firmware is enabled

2.3 Buzzer

Table 2. 2

2.4 LED Indicators

Property
Default Value
IP Address
10.0.50.100
Gateway
10.0.0.254
Subnet Mask
255.255.0.0
User Name
Admin
Password
Null (leave it blank)
COM 1
9600, None, 8,1, No flow control, buffer disabled, packet delimiter timer 2ms
Link 1
Type: TCP Server, Listen port4660, Filter=0.0.0.0, Virtual COM disabled
SysName of SNMP
Name
SysLocation of SNMP
Location
SysContact of SNMP
Contact

3. Software Setup

SE5002D Serial device server is shipped with default settings shown in the following table.
Table 3. 1

3.1 Configuration by Serial Manager

SE5002D could be configured by Serial Manager, for more information, refer to Serial Manager’s manual.

3.2 Configuration by Telnet Utility

You can use a Telnet utility to change configuration settings of SE5002D by following the steps:

3.2.1 Login to the System

Open MS-DOS command prompt window or any other telnet application. Telnet to SE5002D using the command “telnet IP_address”. (For example: “telnet
10.0.50.100” in MS-DOS command prompt window). After telnet into SE5002D, the system will prompt for a password is blank, Fig. 3. 1.
Fig. 3. 1
Note: Press the default button of SE5002D to reset the password to the default value.
Note:
1. If SE5002D does not receive any commands within 1 minute, Telnet connection will terminate
automatically.
2. After “0.Exit” is selected; the console will ask the user to save the configurations.
3. Changes to networking parameters will take effect only once SE5002D is restarted.
After verifying the password, the following terminal screen appears, Fig. 3. 2.
Fig. 3. 2
 Select “1” from “Input choice and enter (0~5):” to enter “Overview”, Fig. 3. 3.
Fig. 3. 3
This page gives one the general information of SE5002D including IP and MAC address, SNMP information, kernel and AP version, and connection status of the device.

3.2.2 Networking

Select “2” from “Input choice and enter (0~5):” to enter Networking page as following,
Fig. 3. 4.
Fig. 3. 4
Change network settings of the device including IP address, subnet mask, gateway IP address and SNMP.
Note: Press “ESC” key to return to the previous menu.

3.2.3 Change the Password

Select “3” from “Input choice and enter (0~5):” the following screen appears, Fig. 3. 5.
Fig. 3. 5

3.2.4 COM1 Setup

Select “4” from “Input choice and enter (0~5):” the following screen appears, Fig. 3. 6.
Fig. 3. 6
This page includes the option to configure different COM1 parameter, including link mode, serial port settings, serial buffer, packet delimiter, and advanced control commands.

3.2.5 Configure SE5002D as a TCP server

Fig. 3. 7
Type 1 (Link Mode) from “Input choice and enter (0~5):” for COM1 Type 1 (TCP Server) in the “Input choice (0-5) and enter:” Input local port in the “Please input local port:”
Note:
IP filtering function is disabled if setting FILTER_IP to “0.0.0.0”
IP filter is disabled by default.
If IP filter is enabled, only source IP assigned can connect to SE5002D’s COM
If the multi-connection firmware is installed, SE5002D will prompt for “Multi-Port”, meaning
multiple connections.
To Enable IP filter:
Input y in the “Do one want to enable IP filter (y/n)?” to enable IP filter. Otherwise input
n.
Input source IP in the “Please input Filter_IP:” Press the “Enter” key two times. Input idle time in “Please input idle time to send TCP alive packet (x*10sec):” (ex.
Input 2 to change the sending TCP keep alive packet period to 20 sec).
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