Atop Technology AW5500 User Manual

AW5500 Industrial Wireless Access Point
User’s Manual
v.1.3
April 2013
Atop Industrial Wireless Access Point AW5500 User Manual V. 1.3
2F, No. 146, Sec. 1, Tung-Hsing Rd.
Jubei, Hsinchu 30261
Taiwan, R.O.C.
Tel:
886-3-5508137
Fax:
886-3-5508131
www.atop.com.tw
www.atop-tech.com
Important Announcement
The information contained in this document is the property of Atop Technologies, Inc., and is supplied for the sole purpose of operation and maintenance of Atop Technologies, Inc. products. No part of this publication is to be used for any other purposes, and it is not to be reproduced, copied, disclosed, transmitted, stored in a retrieval system, or translated into any human or computer language, in any form, by any means, in whole or in part, without the prior explicit written consent of Atop Technologies, Inc., offenders will be liable for damages. All rights, including rights created by patent grant or registration of a utility model or design, are reserved.
Disclaimer
We have checked the contents of this manual for agreement with the hardware and software described. Since deviations cannot be precluded entirely, we cannot guarantee full agreement. However, the data in this manual is reviewed regularly and any necessary corrections included in subsequent editions. Suggestions for improvement are welcome. All other product names referenced herein are registered trademarks of their respective companies.
Published by Atop Technologies, Inc.
Copyright © 2011 Atop Technologies, Inc. All rights reserved. Technical data is subject to change. All other product names referenced herein are registered trademarks of their own respective companies.
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Contents
1 Preface ..................................................................................................... 1
2 Introduction .............................................................................................. 5
2.1 Product Overview ......................................................................................................5
2.2 Features .....................................................................................................................6
3 Getting Started ......................................................................................... 7
3.1 Inside the Package ....................................................................................................7
3.2 Front & Power Panels ...............................................................................................8
3.3 First Time Installation ............................................................................................ 10
3.4 Finding the Device .................................................................................................. 11
3.5 Factory Default Settings ........................................................................................ 13
4 Web Console Configuration ................................................................. 17
4.1 Overview Information ............................................................................................ 17
4.2 User Interface Overview ........................................................................................ 17
4.3 Secure Wireless Network ...................................................................................... 19
4.4 Wireless Settings ................................................................................................... 19
4.4.1 Wizard ............................................................................................................ 20
4.4.2 Basic Settings ................................................................................................ 20
4.4.3 Security Settings ............................................................................................ 28
4.4.4 WPS Settings ................................................................................................. 34
4.4.5 WDS Settings ................................................................................................. 35
4.4.6 Advanced Settings ......................................................................................... 36
4.4.7 Wireless Scheduler Settings .......................................................................... 38
4.5 Network Settings .................................................................................................... 41
4.6 SNMP Settings ........................................................................................................ 44
4.7 Email Settings......................................................................................................... 46
4.8 DHCP Server ........................................................................................................... 47
4.9 Firewall & Filtering ................................................................................................. 49
4.9.1 Wired MAC Filtering ....................................................................................... 50
4.9.2 Wireless MAC Filtering .................................................................................. 51
4.9.3 Ethernet Type Filtering ................................................................................... 52
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4.9.4 IP Filtering ...................................................................................................... 53
4.9.5 Management List ........................................................................................... 54
4.10 System Log ............................................................................................................. 55
4.10.1 Syslog ............................................................................................................ 55
4.10.2 Event Log ....................................................................................................... 56
4.11 System Setup.......................................................................................................... 57
4.11.1 Admin Settings ............................................................................................... 57
4.11.2 Date/Time Settings ........................................................................................ 58
4.11.3 Alert Event ..................................................................................................... 59
4.11.4 Firmware Upgrade ......................................................................................... 60
4.11.5 Backup & Restore Configuration ................................................................... 61
4.12 System Status......................................................................................................... 62
4.12.1 System Information ........................................................................................ 62
4.12.2 Site Monitor .................................................................................................... 63
4.12.3 Wireless Client Table ..................................................................................... 65
4.12.4 Traffic Log & Statistics ................................................................................... 66
4.12.5 DHCP Status .................................................................................................. 67
4.12.6 Ping ................................................................................................................ 68
4.13 Reboot and Restore Default Settings .................................................................. 68
5 Operation Modes ................................................................................... 70
5.1 Regular AP Mode .................................................................................................... 70
5.2 WDS Bridge Mode .................................................................................................. 73
5.3 AP Client Mode ....................................................................................................... 77
6 Applications ........................................................................................... 79
6.1 Basic Access Point Setup ..................................................................................... 79
6.2 Basic WDS Setup ................................................................................................... 80
6.3 Coverage Range Extender Setup ......................................................................... 81
6.4 AP Client Setup ...................................................................................................... 82
7 Specification .......................................................................................... 83
7.1 Hardware Specifications ....................................................................................... 83
7.2 Software Specification ........................................................................................... 94
7.3 LED Indicators ........................................................................................................ 95
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8 System Recovery ................................................................................... 97
9 Warranty ................................................................................................. 99
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1 Preface

Purpose of the Manual
This manual supports you during the installation and configuring of the AW5500 Industrial Wireless Access Point only, as well as it explains some technical options available with the mentioned product. As such, it contains some advanced network management knowledge, instructions, examples, guidelines and general theories designed to help users manage this device and its corresponding software; a background in general theory is a must when reading it. Please refer to the Glossary for technical terms and abbreviations (if any).
Who Should Use This User Manual
This manual is to be used by qualified network personnel or support technicians who are familiar with network operations; it might be useful for system programmers or network planners as well. This manual also provides helpful and handy information for first time users. For any related problems please contact your local distributor, should they be unable to assist you, please redirect your inquiries via www.atop.com.tw or www.atop-tech.com.
Supported Platform
This manual is designed for the AW5500 Industrial Wireless Access Point and that model only.
Warranty Period
We provide a 5 year limited warranty for AW5500 Industrial Wireless Access Point.
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FCC requires this product to be used indoors for the frequency range 5.15 to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems.
Manufacturers Federal Communication Commission Declaration of Conformity Statement Model: AW5500
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible. This device is restricted to indoor use when operated in the 5.15 to 5.25 GHz frequency range.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator & your body.
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EMC
EN 301.489-1 v1.4.1; EN 301.489-17 v1.2.1
Health & Safety
EN60950-1: 2001; EN 50385: 2002
Radio
EN 300 328 v 1.7.1; EN 301.893 v 1.5.1
European Community, Switzerland, Norway, Iceland, and Liechtenstein
Model: AW5500
Declaration of Conformity with regard to the R&TTE Directive 1999/5/EC
This equipment is in compliance with the essential requirements and other relevant provisions of 1999/5/EC. The following standards were applied:
The conformity assessment procedure referred to in Article 10.4 and Annex III of Directive 1999/5/EC has been followed.
This device also conforms to the EMC requirements of the Medical Devices Directive 93/42/EEC. Note: This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. For more details, contact Atop Technical Support.
European Union
This system has been evaluated for RF exposure for humans in reference to the ICNIRP (International Commission on Non-Ionizing Radiation Protection) limits. The evaluation was based on the EN 50385 Product Standard to Demonstrate Compliance of Radio Base stations and Fixed Terminals for Wireless Telecommunications Systems with basic restrictions or reference levels related to Human Exposure to Radio Frequency Electromagnetic Fields from 300 MHz to 40 GHz. The minimum separation distance from the antenna to a general bystander is 20 cm (7.9 inches).
UL Notice for Power supplier
The AW5500 series products are intended to be supplied by a Listed Power Unit marked with a LPS (Limited Power Source), or Class 2 and output rate of 9~48 VDC, 1.0 A minimum, or use the recommended power supply listed in Optional Accessories”.
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Never install or work on electrical cabling during periods of lightning activity. Never connect or disconnect power when hazardous gases are present
WARNING: Disconnect the power and allow to cool 5 minutes before touching.
Caution
Beginning from here there will be extreme caution exercised.
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2 Introduction

2.1 Product Overview

The AW5500 Wireless Access Point series is our new line of wireless products designed to provide a wireless connectivity to clients or mobile stations creating a complete solution for your industrial wireless networking. As an example, you can connect serial devices to our Wireless Serial Device Server and connect these two to a Wireless Access Point device; this example illustrates how to connect serial devices to a local area network or a backbone network, Figure 2.1. The AW5500 series provide several functionalities to support mobile and wireless networking.
Figure 2.1
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2.2 Features

AW5500 is our latest addition to our Industrial Wireless products; its small size but powerful
architecture makes it a perfect choice for industrial/manufacturing needs in which size is a decisive factor. It rewards our customers with superb connectivity. Among its many characteristics, we could mention: Stream input/output with maximum link speed of 300 Mbps and throughput of 100 Mps
(environment dependent).
5 GHz frequency support to reduce interference on 2.4 GHz with other wireless devices.  Wireless Isolation to enhance security between wireless clients.  Different modes of operation:
Regular AP  WDS Bridge  AP Client
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Item
Quantity
Description
1
Industrial Wireless Access Point
Antenna
2
3~5 dBi antenna
Terminal Block
1
3-pin lockable terminal block
Mounting Kit
1
DIN-Rail kit, already mounted on the devices back plate
Documentation + CD (Utilities)
1
Inside the CD you will find:
Users Manual  Installation Guide  Device View © Utility

3 Getting Started

3.1 Inside the Package

Inside the product purchased you will find the following items:
Table 3.1
Note: Please notify your sales representative if any of the above items is missing or damaged in any form upon delivery. If your sales representative is unable to satisfy your enquiries, please contact us directly.
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Figure 3.1
Figure 3.2

3.2 Front & Power Panels

The Front (Figure 3.1), and Power panels (Figure 3.2), are as follow:
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Figure 3.3
Figure 3.4
The Rear panel (where you can mount the device on a rail or to the wall), looks as in Figure 3.3, a simple mounting instruction is given on Figure 3.4. For more information on hardware installation, please refer to the products installation Guide.
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3.3 First Time Installation

Before installing the device, please adhere to all safety procedures described below, Atop will not be held liable for any damages to property or personal injuries resulting from the installation or overall use of the device. Do not attempt to manipulate the product in any
way if unsure of the steps described here, in such cases please contact your dealer immediately.
Prepare the necessary cables, DC adapter, power cord, LAN cable, etc.: do not connect
the unit yet.
Install both antennas to the SMA connectors.  Proceed then to plug the power source to the unit, starting from the ground and then the
terminal block.
Place the device in the desired location and connect it to the LAN via an Ethernet cable
with a RJ45 connector.
Connect your computer to the LAN network. Default configurations will be addressed
later on Sec.
Note: remember to please consult your Hardware Installation Guide when attempting an installation. Also, please follow all safe procedures when doing so.
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3.4 Finding the Device

As soon as the device is connected to the network, the user can search for its IP settings using Device View © , (utility that comes in the CD); as noted in Figure 3.5 below, important
information such as the IP, MAC address, etc is going to be displayed.
If the device’s name is double-clicked or the Internet Explorer logo is clicked, Device View would open the Web UI of AW5500 using the system default browser. A window will pop-out that will prompt you to enter username and password (see Factory Default Settings for more information), proceed then to click “OK”, Figure 3.6. If credentials are entered correctly, the Web UI can then be accessed.
Figure 3.5
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Figure 3.6
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Mode
Regular AP
WDS Bridge
AP Client
Wireless
Basic Settings
AP Enabled
AP1
N.A.
SSID
AW5500
SSID Broadcast
Enabled
Wireless Mode
802.11b/g/n
Channel
1 (Automatic Channel Selection enabled)
Bandwidth
Auto 20/40 MHz
WDS Mode
N.A.
Root AP
Security Settings
Security Mode
Disabled
N.A.
N.A.
WDS Settings
Encryption Type
N.A.
None
N.A.
Root/Hybrid AP MAC
Blank
WPS Settings
WPS
Disabled
N.A.
WPS BUTTON
PIN Number
Advanced Settings
Radio Off
N.A.
Disabled
Regulatory Domain
US (United States)
Tx Power
100%
Short GI
Enabled
WMM
Enabled
WPA Group Rekey Interval
600
STP
Disabled
Forward Delay
4 Seconds
Fast Handoff
Disabled
N.A.

3.5 Factory Default Settings

Upon arrival, the device will be set as Regular AP, the rest of the settings are as follow:
Table 3.2
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Wireless Isolation
Disabled
N.A.
20/40 MHz Coexistence (Only be supported at 802.11n with 2.4 GHz)
Enabled
N.A.
Mobile Station
SSID
N.A.
AW5500
BSSID (MAC Address)
Disabled
WPS BUTTON
Clickable
Topology
Infrastructure
Band mode
Auto
Bandwidth
Channel
Authentication Mode
OPEN
Encryption Type
None
WEP Key
Disabled
WPA-PSK/WPA2-PSK (Passphrase)
WPA-PSK/WPA2-PSK (with RADIUS)
User
Password
Scheduler Settings
Number
N.A.
N.A.
1
Name
Blank
Status
Disabled
SSID
AW5500
Day(s)
Unchecked
Time
00:00
Network Settings
DHCP
Manual (box unchecked)
Gratuitous ARP
Disabled: 5 Minutes
IP Address
10.0.50.200
Subnet Mask
255.255.0.0
Default Gateway
10.0.50.1
Preferred DNS
168.95.1.1
Alternate DNS
None
SNMP Settings
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System Contact
Contact
System Location
Location
Read Community
None (SNMP disabled)
Write Community
SNMP Trap Server
0.0.0.0
Email Settings
Sender
Blank
Receiver
SMTP Server
Authentication
Disabled
User name
Password
DHCP Server
DHCP
Disabled (unchecked)
From IP Address
None (if above unchecked)
To IP Address
Netmask
Lease Time (minutes)
Static Connection
Firewall & Filtering (a total of 64 entries available per option)
Wired MAC Filtering
Disabled MAC Filtering
N.A.
Access Control List
None (if above checked)
Wireless MAC Filtering
Disabled
Access Control List
None (if above checked)
Ether Type Filtering
Disabled
Ethernet Type Filtering List
None (if above checked)
IP Filtering
Disabled
IP Filtering List
None (if above checked)
Management List
Disabled
Log Settings
Enable Log Event to Flash
Disabled
Log Level
2: (LOG_CRIT)
Enable Syslog Server
Disabled
IP Address
0.0.0.0
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Syslog Server Service Port
514
System Setup
Username
admin
Old Password
NULL (Blank)
New Password
Repeat new password
Web Mode
HTTP
Device name
Devices MAC Address
NTP
Disabled
NTP Server
pool.ntp.org
Time Zone
GMT
Daylight Saving Time Settings
Disabled
Manual Time Settings
2006/1/1 00:00
Alert Event
All unchecked
Firmware Upgrade
Path directed to Desktop
Backup & Restore Configuration
System Status
System Information
As Shown
Site Monitor
Default table according to connection
Wireless client table
N.A.
Traffic Log & Statistics
DHCP Status
No DHCP entry
Ping
Blank
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4 Web Console Configuration

4.1 Overview Information

AW5500 is an Industrial Wireless solution for applications in harsh environments. The AW5500 is tough enough, expected to operate at temperatures ranging from -10°C~60°C. The ease of installation makes it attractive as it uses a DIN-Rail for fixing itself to virtually any surface in your workplace. Reliability is a key factor when wireless solutions are needed, that is why
AW5500’s size makes it ideal for small places when considering its positioning without
affecting real-time, control and overall performance.

4.2 User Interface Overview

AW5500 series’ Web Configuration is designed into three different modes for ease of use to
suit customer needs. The Web Configuration appears as follows,
Figure 4.1
On the left side, a menu-tree appears with all the modes and options available, while on the
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right side of your screen the contents of each mode/option will be displayed in a graphical state. Since each Mode of operation is different, the content will differ, for more information on each selection please refer to each option’s Section throughout the manual.
Figure 4.2
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Button
Function
Saves the current configuration input on the page only, the configuration itself will not be applied to the device. We recommend users to use this button before the configuration process is completed and then press Apply at the last step.
Save and apply the current configuration input on the page. On some pages, the device may need to reboot, we strongly advice to save the devices settings before reboot.
Cancel the current configuration input and shows the original settings.
In general, there will be three buttons which will be present at the end of almost each configuration:
Table 4.1

4.3 Secure Wireless Network

AW5500 is designed to provide you security support when building a network. We recommend using WPA2-PSK with AES as a minimum when securing your network; also remember to set it at 802.11n for a full speed performance. For more information on this and more please read
Security Settings.

4.4 Wireless Settings

Wireless Settings includes the basic Wi-Fi settings and wireless security. There are however, some concepts to be mentioned before going one step forward on the wireless settings. As you know, 802.11 is a set of standards for WLAN communication at the 2.4, 3.6 and 5 GHz frequencies. The AW5500 works only with the 2.4 and 5 GHz range. it follows the below mentioned standards: 802.11a; (also known as 802.11a-1999), is a 54 Mbps (around 20 Mbps net throughput),
5 GHz signaling standard; since 2.4 GHz is used by a big number of different devices interference here is less than in 802.11b. However, signals will not penetrate as much as
802.11b because they are absorbed more readily by walls and other solid objects (when on a single path), but not when use in multi-path environments i.e., indoors, office.
802.11b; the first of the standards to be created; an 11 Mbps (4~5 Mbps net throughput),
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Caption
Default
AP Enabled (AP1)
Enabled
AP Enabled (AP2)
Disabled
AP Enabled (AP3)
Disabled
SSID
AW5500
SSID Broadcast
Enabled
Wireless Mode
802.11b/g/n
Channel
1 (Automatic Channel Selection box checked)
Bandwidth
Auto 20/40 MHz
2.4 GHz signaling standard. Although it performs much better than traditional dial-up networking, its performance is still significantly less than 802.11a and other, newer standards.
802.11g; very similar to 802.11b, the main difference being that it is done in a maximum
raw data rate of 54 Mbps (20 Mbps net throughput), at the same 2.4 GHz bandwidth
802.11n; Improves the amount of bandwidth utilized by using multiple wireless signals
and antennas (MIMO technology) instead of one. Link speed on a 2x2 solution is 300 Mbps on our models.

4.4.1 Wizard

AW5500 comes with a Quick Setup Wizard that will guide you through most of the common settings. You might find it suffice to follow the wizard and setup the Access Point without the need to proceed with this manual, (again, this is only applicable for the most basic setups in each mode).

4.4.2 Basic Settings

To set up a wireless network, several parameters are needed as shown in Figure 4.7. Link Speed can be optimized up to 300 Mbps by choosing 802.11 b/g/n or 802.11a/n; again, remember that 2.4 GHz frequency is easily interfered by other devices that operate in the same region (namely, Bluetooth, Zigbee, Microwave, etc.) so it is better to choose the
802.11a/n which operates in the 5 GHz when your network allows it. Below there is a table which shows Basic Settings for the device, Table 4.2.
Table 4.2
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The basic settings are explained in detail below: Radio On: AW5500 supports up to three multiple SSIDs (AP1, AP2, and AP3).AP1 must
be enabled before you can proceed to AP2 and AP3. AP2 and AP3s settings are only shown when they are enabled. When all three APs are disabled, wireless radio would turn off completely.
SSID: specifies the device’s wireless network name that other wireless devices should
use in order to associate with this AP. Each AP (AP1, AP2, and AP3) can have their own SSID for better wireless network management. You can use the “Scan network” function to learn about the different SSIDs and channel numbers in the device’s surroundings, please be patient as this process might take as long as 10 seconds as shown below. Once it has finished scanning, names and basic properties of neighboring networks will be shown as in Figure 4.4. When no neighbors have been found the answer is as follows Figure 4.5. Keep in mind that the SSID should be unique unless wireless roaming is required.
Figure 4.3
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Figure 4.4
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Figure 4.5
SSID Broadcast: allow any wireless client to search for this access point presence, it is
enabled by default. When the SSID Broadcast is disabled, wireless clients need to manually input the SSID in their wireless client configuration, increasing network security to prevent an access from unsolicited clients.
Wireless Mode: The modes are separated into two parts by different colors. The modes
colored in green denotes the modes that runs on the 2.4 GHz frequency and the modes colored in red denotes the modes that runs on the 5 GHz frequency. Please note that the
2.4 GHz frequency is very crowded and usually does not reflect the real performance of the device, please consider using the 5 GHz frequency when possible.
Channel: Select “Automatic Channel Select” to let the device automatically assign the
best available channel number. When setting the channels manually, bear in mind that
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channels 1, 6, and 11 are the non-overlapping channels for 2.4 GHz Figure 4.6. Again, you can use “Scan network” to see which channels are already occupied.
Bandwidth: when 40 MHz is used, AW5500 will double the channel width to 40 MHz as
compared to the standard 20 MHz to transmit its data; this is not recommended for
802.11b/g/n since it will leave only one non-overlapping channel for other APs. HT40 (40 MHz), is recommended for 802.11a/n because it offers a wider frequency range and it is easier for AW5500 to find empty channels as well.
Figure 4.6
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Figure 4.7
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