Atlona AT-HDPIX User Manual

AtlonA

USB to HDMI Converter

AT-HDPIX

User Manual

TABLE OF CONTENTS

1. Introduction .................................................. 1

2. Features .................................................. 1

3. PC Requirements .................................................. 1

3.1 Mac Requirements .................................................. 1

4. Installation .................................................. 2

5.0 Updates .................................................. 2

5.1 Screen Resolution .................................................. 3

5.2 Color Quality .................................................. 3

5.3 Screen Rotation .................................................. 4

5.4 Extend To .................................................. 4

5.5 Extend .................................................. 5

5.6 Mirror .................................................. 5

5.7 OFF .................................................. 6

5.8 Advanced .................................................. 6

6. Technical Specications .................................................. 7

7. HDPiX Troubleshooting guide ....................................... 8

8. Safety Information .................................................. 9

9. Warranty .................................................. 10

10. Product registration .................................................. 11

Introduction

Atlona Technologies presents the all new USB to HDMI adaptor, the HDPiX. This
new solution is designed to add a HDMI port to any computer (Mac or PC) and has
limitless applications in both consumer and commercial environments. From digital
signage to home theater, the all new HDPiX provides a simple solution for viewing
content from a computer on any HDTV making it the perfect device for any consumer
or commercial application. Set up is as simple as plug and play; convenient for any
user, no matter the level of technical knowledge.

Features

• HD display up to UXGA 1600x1200 or 720p

• 32 bit True color depth of high quality images

• Standard and widescreen aspect ratios

• Compatible with all CRT and Flat Panel monitors

• Auto display ID using VESA compliant protocols

• Audio through 3.5mm stereo jack

• Quick and easy installation

• PC and Mac compatible

• Supports Windows 2000, XP and Vista

• USB Powered

• Includes software and USB cable

PC Requirements

• CD-ROM Drive

• Windows 2000 SP4

• Windows XP SP2

• Windows XP SP3

• Windows Vista SP1 (32-bit and 64-bit editions)

• One USB 2.0 port

• 30 megabytes (MB) of free disk space

• Computer screen for use with the HDPiX device

Mac Requirements

• CD-ROM Drive

• OS X 10.4.1 or higher

• One USB 2.0 port

• 17 megabytes (MB) of free disk space

• Computer screen for use with the HDPiX device

Installation

Insert CD into CD-ROM drive Run the SETUP.EXE le and select language to install

Connections:

Options # 1 Extended Screen

Options # 2 Mirror Screen

Updates

From this menu the software can be updated online, or congured for automatic updates

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Screen Resolution

Screen Resolution for extended display or mirrored display. To change the resolution, you
have to be in extended mode.

Color Quality

Color Quality can be selected to 16 bit or 32 bit

Screen Rotation

Normal - screen is in normal position

Rotated left - Rotates screen to the left

Rotated right - Rotates screen to the right

Upside-Down - Rotates screen upside down

Extend To

When multiple displays are connected the image can be extended separately to different
monitors.

Extend To Right - Extends to the right display

Extend To Left - Extends to the right display

Extend to Above - Extends to above display

Extend to Below - Extends to below display

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Extend

Extends the desktop to second display

Mirror

Mirros desktop to second display. When connecting to computer LCD the PC and the MAC
display settings are unchanged. The max resolution that can be displayed on the mirror display
is 1600x1200. If connecting to a LCD or Plasma TV the PC display settings need to be set at
1024x768 the MAC display settings are unchanged

Off

Turns off software.

Advanced

Windows Display Settings

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Technical Specifications

* Compatible with Windows 2000, XP and Vista

* Compatible with Mac OS 10.4.1 or higher

* Audio connector: 3.5mm stereo jack (1/8)

* USB connector: mini-USB female

* HDMI connector: Standard HDMI 19-pin female

* Dimensions: 3.2” W x 0.8” H x 2.2” D

* Gross Weight: 1lb

PC

3.5mm stereo jack (1/8)

Standart HDMI 19-pin female

mini-USB female

Display

HDPiX Troubleshooting guide

Problem Solution

If your HDPiX doesn’t turn
on after being plugged in
try the following:

If the screen on the

TV/Monitor connected

through the HDPiX keeps

ashing:

If your screen freezes
during viewing video or
other programs this might
be due to hardware over­lays. In order to turn hard­ware overlays do the fol­lowing:

If the screen on your TV/

Monitor is cutoff on the
edges follow these steps:

Displaylink icon does not
appear in the task bar
manager

Screens ash after in-

stall, wont stop.

a. Turn of all Programs that are running (i.e. Internet Explorer, Microsoft Word) and re­connect the HDPiX
b. If you have an Antivirus running, disable it and reconnect the HDPix. Once the HDPiX
connects turn the Antivirus program back on.
c. Leave the HDPiX plugged in and restart the computer.

a. If you are using a notebook, make sure the power plug is connected to the laptop.

b. Adjust the power setting on your notebook to maximum performance.

c. Make sure the HDPiX is connected directly to your computer and not through a USB
hub.

a. First, you can set your media player to disable overlays. In Windows Media Player,
you do this by following Tools => Options => Performance => Advanced. There are two
checkboxes here to turn overlays on or off. One is for DVDs and the other is for every­thing else.
b. You can also set Windows to disable hardware overlays. For Windows XP, right click
on your desktop and click Properties => Settings => Advanced => Troubleshoot and

move the slider all the way to the left. This will stop all overlays, system-wide.

a. Mirrored Mode:

1. Windows XP: Click Start => Control Panel => Display => Settings Adjust the resolution
to 1024 by 768 and click Apply. If the screen is still cropped, change to a different resolu­tion until one support by your TV/Monitor is found.

2. Windows Vista: Click Start => Control Panel => Personalization=> Display Settings.

Adjust the resolution to 1024 by 768 and click Apply. If the screen is still cropped, change
to a different resolution until one support by your TV/Monitor is found.

3. Mac. Click on the Apple Icon on the top left corner => System Preferences => Dis­plays.

Adjust the resolution to 1024 by 768 and click Apply. If the screen is still cropped, change
to a different resolution until one support by your TV/Monitor is found.

b. Extended Mode:

1. Windows: Click on the HDPiX Icon on the bottom right corner of the screen => Screen

Resolution. Adjust the resolution to 1024 by 768 and click Apply. If the screen is still
cropped, change to a different resolution until one support by your TV/Monitor is found.

2. Mac: Click on the Apple Icon on the top left corner => System Preferences => Dis­plays. Select the TV/Monitor that’s connected through the HDPiX. Adjust the resolution
to 1024 by 768 and click Apply. If the screen is still cropped, change to a different resolu­tion until one support by your TV/Monitor is found.

For advanced Users only:

The EDID Switch on the HDPiX when left ON, allows your HDTV/Monitor to communicate

supported resolutions to your computer. This switch should be left ON unless a desired

resolution is not listed when attempting to adjust the resolution of the screen. Turning the

EDID switch to OFF allows the HDPiX to render any resolution up to 1600 by 1200.

Restart the computer and reconnect the usb cable

If continues ashing, update graphic driver and check the manufacture website for lat-

est version. Update display link software. Check website for latest
version.

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HDPiX Troubleshooting guide

Problem Solution

HDMI cable got disconnected and reconnected no im­age on display

No image on display after screen saver/hybernation Turn screen saver and hybernation off for best result.

No image on display Check HDMI cable if needed replace.

No audio Check HDMI cable, if needed replace. Check 3.5mm if

Important:

For HDPiX updates please refer to the following page: http://thehdpix.com/download.html

When downloading the new software please remove the old one completely from add/remove programs in system

control panel.
After removing the software, restart the computer and go to the following page to download the new software

http://thehdpix.com/download.html

After the software has been installed, if running Vista, restarting the PC for XP Windows is not necessary.
The HDPiX should now work.

If the computer is not seeing the HDPiX ( the green light is not coming on; mostly refers to Vista based systems )
please do the following:

• Connect the device to an XP Windows computer and make sure light turns green.

• Download the second le which is 5.62 mb http://thehdpix.com/download.html

• When it is done downloading a window should appear on the screen (update/ exit).

• Hit the UPDATE button. This should update the rmware on the device.

• When it is done updating, disconnect the HDPiX and reconnect to the PC that did not recognize it.

• The HDPiX should now work

Keep HDMI cable connected, unplug and plug in the
usb cable from the unit.

To get image reconnect the usb cable.

needed replace. Check computer settings, make sure
there is sound prior to connecting the 3.5mm.

If the HDPiX is still not working after the updates, please contact the Atlona Technical Support department
at: 1 877 536 3976

SAFETY INFORMATION

* Avoid excessive humidity, sudden temperature changes
or temperature extremes. Keep this product away from
wet locations such as bathtubs, sinks, laundries, wet
basements and swimming pools.

* Use only accessories recommended by ATLONA to

avoid re, shock or other hazards.

* Use a damp cloth for cleaning. Do not use cleaning

uid or aerosols, which could enter the unit and cause
damage, re or electrical shock. Some substances may
also mar the nish of the product.

* Never open or remove unit panels or make any

adjustments not described in this manual. Attempting to

do so could expose you to dangerous electrical shock

or other hazards. It may also cause damage to your AT-

HDPIX.

* Opening the product will void the warranty. Do not
attempt to service the unit. Instead disconnect it and
contact your Authorized ATLONA reseller or contact
ATLONA directly.

ATLONA®
www.atlona.com

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WARRANTY

1. LIMITED WARRANTY

Atlona Technologies warrants that (a) its products (the “Product”) will perform substantially in accordance with the

accompanying written materials for a period of 3 YEARS from the date of receipt and (b) that the Product will be

free from defects in materials and workmanship under normal use and service for a period of 3 years. In the event

applicable law imposes any implied warranties, the implied warranty period is limited to 3 years from the date of

receipt. Some jurisdictions do not allow such limitations on duration of an implied warranty, so the above limitation

may not apply to Customer.

2. CUSTOMER REMEDIES

Atlona Technologies and its suppliers’ entire liability and Customer’s exclusive remedy shall be, at Atlona Technolo-

gies’ option, either return of the price paid for the Product, or repair or replacement of the Product that does not meet

this Limited Warranty and which is returned to Atlona Technologies with a copy of Customer’s receipt. This Limited

Warranty is void if failure of the Product has resulted from accident, abuse, or misapplication. Any replacement Prod-

uct will be warranted for the remainder of the original warranty period or 3 year, whichever is longer.

3. NO OTHER WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ATLONA TECHNOLOGIES AND ITS SUPPLI-

ERS DISCLAIM ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED

TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH

REGARD TO THE PRODUCT AND ANY RELATED WRITTEN MATERIALS. THIS LIMITED WARRANTY GIVES

CUSTOMER SPECIFIC LEGAL RIGHTS. CUSTOMER MAY HAVE OTHER RIGHTS DEPENDING ON THE JU-

RISDICTION.

4. NO LIABILITY FOR DAMAGES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ATLONA TECHNOLO-

GIES OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITA-

TION, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES FOR PERSONAL INJURY, LOSS

OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER

PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF ATLONA

TECHNOLOGIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, ATLONA

TECHNOLOGIES’ AND ITS SUPPLIERS’ ENTIRE LIABILITY UNDER ANY PROVISION OF THIS AGREEMENT

SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT. BECAUSE SOME JU-

RISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR

INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

ATLONA

2151 O’toole Ave, Ste D

San Jose CA 95131

Toll Free: 1-877-536-3976

International: 408-954-8782

FAX: [phone]

Website: www.atlona.com

E-MAIL: [e-mail]

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Atlona Product Registration

Thank you for purchasing this Atlona product — we hope you’ll enjoy it.

We also hope that you’ll take a few moments to register your new purchase. Registration creates an ownership

record if your product is lost or stolen and helps ensure you’ll receive notication of performance issues and rm-

ware updates.

At Atlona, we respect and protect your privacy and assure you that your registration information is completely

secure. Of course, Atlona product registration is totally voluntary and failure to register will not diminish your limited

warranty rights.

To register go to www.atlona.com/registration

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