Atlona AT-ETU-SYNC User Manual

Atlona Manuals
Test Equipment
AT-ETU-SYNC
EDID Emulator
for 4K HDR HDMI Signals
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Version Information
Version Release Date Notes
1 02/17 Initial release
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Thank you for purchasing this Atlona product. We hope you enjoy it and will take a extra few moments to register your new purchase.
Registration only takes a few minutes and protects this product against theft or loss. In addition, you will receive
notications of product updates and rmware. Atlona product registration is voluntary and failure to register will not aect the product warranty.
To register your product, go to http://www.atlona.com/registration
Sales, Marketing, and Customer Support
Welcome to Atlona!
Operating Notes
IMPORTANT: Visit http://www.atlona.com/product/AT-ETU-SYNC for the latest rmware updates
and User Manual.
Main Oce
Atlona Incorporated 70 Daggett Drive San Jose, CA 95134 United States
Oce: +1.877.536.3976 (US Toll-free) Oce: +1.408.962.0515 (US/International)
Sales and Customer Service Hours
Monday - Friday: 6:00 a.m. - 4:30 p.m. (PST)
http://www.atlona.com/
International Headquarters
Atlona International AG Ringstrasse 15a
8600 Dübendorf
Switzerland
Oce: +41 43 508 4321
Sales and Customer Service Hours
Monday - Friday: 09:00 - 17:00 (UTC +1)
©2017 Atlona, Inc. All Rights Reserved. All trademarks are the property of their respective owners.
Atlona reserves the right to make changes to the hardware, packaging, and documentation without notice.
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Atlona, Inc. (“Atlona”) Limited Product Warranty
Coverage
Atlona warrants its products will substantially perform to their published specications and will be free from defects
in materials and workmanship under normal use, conditions and service.
Under its Limited Product Warranty, Atlona, at its sole discretion, will either:
repair or facilitate the repair of defective products within a reasonable period of time, restore products to their proper operating condition and return defective products free of any charge for necessary parts, labor and
shipping.
OR
• replace and return, free of charge, any defective products with direct replacement or with similar products
deemed by Atlona to perform substantially the same function as the original products.
OR
refund the pro-rated value based on the remaining term of the warranty period, not to exceed MSRP, in cases
where products are beyond repair and/or no direct or substantially similar replacement products exist.
Repair, replacement or refund of Atlona products is the purchaser’s exclusive remedy and Atlona liability does not
extend to any other damages, incidental, consequential or otherwise.
This Limited Product Warranty extends to the original end-user purchaser of Atlona products and is non-transferrable to any subsequent purchaser(s) or owner(s) of these products.
Coverage Periods
Atlona Limited Product Warranty Period begins on the date of purchase by the end-purchaser. The date contained on
the end-purchaser ‘s sales or delivery receipt is the proof purchase date.
Limited Product Warranty Terms – New Products
• 10 years from proof of purchase date for hardware/electronics products purchased on or after June 1, 2013.
3 years from proof of purchase date for hardware/electronics products purchased before June 1, 2013.
Lifetime Limited Product Warranty for all cable products.
Limited Product Warranty Terms – Refurbished (B-Stock) Products
3 years from proof of purchase date for all Refurbished (B-Stock) hardware and electronic products purchased on or after June 1, 2013.
Remedy
Atlona recommends that end-purchasers contact their authorized Atlona dealer or reseller from whom they
purchased their products. Atlona can also be contacted directly. Visit www.atlona.com for Atlona’s contact
information and hours of operation. Atlona requires that a dated sales or delivery receipt from an authorized dealer,
reseller or end-purchaser is provided before Atlona extends its warranty services. Additionally, a return merchandise authorization (RMA) and/or case number, is required to be obtained from Atlona in advance of returns.
Atlona requires that products returned are properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization or case number will be refused. Atlona, at its sole discretion, reserves the right to reject any products received without advanced authorization. Authorizations can be requested by calling 1-877-536-3976 (US toll free) or 1-408- 962-0515 (US/international) or via Atlona’s website at www.atlona.com.
Exclusions
This Limited Product Warranty excludes:
Damage, deterioration or malfunction caused by any alteration, modication, improper use, neglect, improper packaging or shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of
nature.
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• Damage, deterioration or malfunction resulting from the installation or removal of this product from any
installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by
Atlona to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product.
Equipment enclosures, cables, power supplies, batteries, LCD displays, and any accessories used in conjunction
with the product(s).
Products purchased from unauthorized distributors, dealers, resellers, auction websites and similar unauthorized channels of distribution.
Disclaimers
This Limited Product Warranty does not imply that the electronic components contained within Atlona’s products will not become obsolete nor does it imply Atlona products or their electronic components will remain compatible
with any other current product, technology or any future products or technologies in which Atlona’s products may
be used in conjunction with. Atlona, at its sole discretion, reserves the right not to extend its warranty oering in instances arising outside its normal course of business including, but not limited to, damage inicted to its products
from acts of god.
Limitation on Liability
The maximum liability of Atlona under this limited product warranty shall not exceed the original Atlona MSRP for its products. To the maximum extent permitted by law, Atlona is not responsible for the direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory. Some
countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or
indirect damages, or the limitation of liability to specied amounts, so the above limitations or exclusions may not
apply to you.
Exclusive Remedy
To the maximum extent permitted by law, this limited product warranty and the remedies set forth above are
exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied.
To the maximum extent permitted by law, Atlona specically disclaims all implied warranties, including, without limitation, warranties of merchantability and tness for a particular purpose. If Atlona cannot lawfully disclaim or exclude implied warranties under applicable law, then all implied warranties covering its products including warranties of merchantability and tness for a particular purpose, shall provide to its products under applicable law. If any product to which this limited warranty applies is a “Consumer Product” under the Magnuson-Moss Warranty Act (15 U.S.C.A. §2301, ET SEQ.) or other applicable law, the foregoing disclaimer of implied warranties shall not apply, and all implied warranties on its products, including warranties of merchantability and tness for the particular purpose, shall apply as provided under applicable law.
Other Conditions
Atlona’s Limited Product Warranty oering gives legal rights, and other rights may apply and vary from country to country or state to state. This limited warranty is void if (i) the label bearing the serial number of products have been removed or defaced, (ii) products are not purchased from an authorized Atlona dealer or reseller. A comprehensive list of Atlona’s authorized distributors, dealers and resellers can be found at www.atlona.com.
Atlona, Inc. (“Atlona”) Limited Product Warranty
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FCC Statement
FCC Compliance and Advisory Statement: This hardware device complies with
Part 15 of the FCC rules. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any
interference received including interference that may cause undesired operation. This
equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed or used in accordance with the instructions, may cause harmful interference
to radio communications. However there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1) reorient or relocate the receiving antenna; 2) increase the separation between the equipment and the receiver; 3) connect the equipment to an outlet on a circuit dierent from that to which the receiver is connected;
4) consult the dealer or an experienced radio/TV technician for help. Any changes or modications not expressly
approved by the party responsible for compliance could void the user’s authority to operate the equipment. Where shielded interface cables have been provided with the product or specied additional components or accessories elsewhere dened to be used with the installation of the product, they must be used in order to ensure compliance
with FCC regulations.
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this product near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install or place this product near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including ampliers) that produce
heat.
9. Do not defeat the safety purpose of a polarized or grounding-type plug. A polarized plug has two
blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are
provided for your safety. If the provided plug does
not t into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the product.
11. Only use attachments/accessories specied by Atlona.
12. To reduce the risk of electric shock and/or damage to this product, never handle or touch this unit or power cord if your hands are wet or damp. Do not expose this product to rain or moisture.
13. Unplug this product during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualied service personnel.
Servicing is required when the product has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects have fallen into the product, the product has been
exposed to rain or moisture, does not operate
normally, or has been dropped.
CAUTION: TO REDUCT THE RISK OF
ELECTRIC SHOCK
DO NOT OPEN ENCLOSURE OR EXPOSE
TO RAIN OR MOISTURE.
NO USER-SERVICEABLE PARTS
INSIDE REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying the product.
The information bubble is intended to alert the user to helpful or optional opera­tional instructions in the literature accompanying the product.
Important Safety Information
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Table of Contents
Introduction 8
Features 8
Package Contents 8
Panel Description 9
Installation 10
Connection Diagram 10
Basic Operation 11
Selecting an EDID 11
Learning an EDID 12 Performing System Tests 14
In-Line Testing 14 Source Testing 16 Sink Testing 16
DDC Reclocking 16
Appendix 17
EDID Modes 17
Specications 21
Index 23
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The Atlona Etude™ Sync (AT-ETU-SYNC) provides EDID emulation and Hot Plug Detect communication between HDMI® sink and source devices. It detects and corrects for signal integrity issues associated with cabling or connections, and can resolve compatibility problems between a source and sink. The Etude Sync is compatible with high dynamic range (HDR) formats and is HDCP 2.2 compliant. It supports 4K/UHD video @ 60 Hz with 4:4:4 chroma sampling, as well as HDMI data rates up to 18 Gbps. In addition to addressing HDMI signal and device­related issues, the Etude Sync reports HDCP compliance at the source and destination, and can manage EDID communication with the source. This device is ideal for AV system troubleshooting as well as ensuring reliable,
consistent performance.
The Etude Sync is for residential and commercial applications with the latest as well as emerging 4K/UHD and HDR
sources and displays. It is compatible with all video resolutions, audio formats, and color space formats supported in the HDMI 2.0a specication, plus the ability to pass metadata for HDR content. The Etude Sync includes Atlona’s
award-winning 10-year limited product warranty and customer support services, so that integrators can specify,
purchase, and install with condence.
1 x AT-ETU-SYNC
1 x Wall/table mount ears 1 x USB to mini-USB power cable
1 x Installation Guide
Introduction
Features
Package Contents
4K/UHD capability @ 60 Hz with 4:4:4 chroma sampling, plus support for HDR (High Dynamic Range) formats
Supports video, audio, and color space formats in the HDMI 2.0a specication
HDCP 2.2 and 1.4
LPCM 7.1 audio, Dolby® Digital, Dolby Digital Plus, Dolby Atmos®, Dolby TrueHD, DTS:X™, and DTS-HD Master Audio™
• 3D pass through
• 10 EDID modes
Allows “learning” of EDID from a sink device
Essential tool for testing and troubleshooting connectivity issues in any system
Front-panel indicators provide power and signal status information for +5 volt source supply, hot plug detect,
and HDCP
Restores +5 volt and HPD signals
Compact and portable
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