Station Programming Section......................................................................................................................... 3
Ports and Station Numbering.................................................................................................................. 3
Programming using Flexible Station Numbers....................................................................................... 5
Station Class-of-Service ................................................................................................................................. 6
(Mode 01) Put Call on Hold .................................................................................................................. 6
(Mode 58) Ring Two Operators .......................................................................................................... 42
(Mode 59) Camp-On Ring for Station calling Busy Operator............................................................. 44
Station Hunt Groups..................................................................................................................................... 45
(Mode 60) Station Hunt Groups .......................................................................................................... 45
(Mode 61) Terminal Station Hunt Group Access ................................................................................ 47
(Mode 82) Keyphone Automatic Busy Release Time ......................................................................... 69
Station Call Forwarding ............................................................................................................................... 70
(Mode 83) No Answer Forward Time ................................................................................................. 71
(Mode 84) Call Forward Busy Ring Time........................................................................................... 72
(Mode 85) Call Forward - All Calls .................................................................................................... 73
System Programming is divided into three separate sections for ease of access.
The sections are Trunk Programming Section, Station Programming Section,
and System Programming Section.
Station Programming Section has been grouped into categories.
• Station Class-of-Service
• Console
• Operator Operation
• Station Hunt Groups
• Station
• Station Call Forwarding
• Single-line Telephone
Ports and Station Numbering
Station Port numbering is fixed by the position of the Port on the Station Card
and the location of the Station Card in the system. The number of Station
Ports depends on the configuration of the system. The Station Port number is
used when doing System Programming.
A Station number is a flexible number assigned to each Station Port for
intercom calling and identification. Station numbers can be one to four digits
When System Programming requires a Station Port number to be entered, a
Station number can be entered instead. The Station number can be used in
two places: one is as an index parameter, the second is as the data value to be
saved.
To enter a Station number, press the PROG key and then enter the Station
number. Once a valid Station number has been entered, proceed with the next
step.
Example:
Programming Procedure
Step 1:Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
Station Class-of-Service is used to define the operation of individual Station
Ports.
(Mode 01) Put Call on Hold
Each Station Port can be restricted from putting a Trunk or Intercom Call on
hold. When a Station Port, which is restricted from putting a call on hold,
presses the HOLD key or does a hook-flash, the Station Port remains with the
call.
Warning:The Console, Operator, and Voice Mail ports need to put a call on
hold to transfer a call.
Programming Procedure:
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
Each Station Port can be restricted from doing Call Pickup.
(MSG = Yes = Allow Call Pickup)
All three types : System Call Pickup, Group Call Pickup, and Directed Call
Pickup are restricted.
Refer to the Easy Reference Guide for how to use Call Pickup from a Station.
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Call Pickup.
(Mode 03) Receive Paging Calls
Paging Calls can be made through External Page Zones or over the speaker of
idle Keyphones. Station Ports can be restricted from receiving Paging Calls.
(MSG = Yes = Receive Paging Calls)
Refer to the Easy Reference Guide for how to make a Paging Call from a
Station.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Receive Paging Calls.
:
(Mode 04) Make Paging Calls
Paging Calls can be made through External Page Zones or over the speaker of
idle Keyphones. Station Ports can be restricted from making a Paging Call.
(MSG = Yes = Make Paging Calls)
Refer to the Easy Reference Guide for how to make a Paging Call from a
Station.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Make Paging Calls.
A Keyphone can be allowed to Barge or Monitor another Station. A Station
can be protected from being Barged or Monitored.
(MSG = Yes = Not protected from Barging and Monitoring)
Refer to the Easy Reference Guide for how to make a Monitoring Call or Barge
a Trunk or Station.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Be Barged Into.
(Mode 06) Barge Another Station
A Keyphone can be allowed to Barge or Monitor another Station. A Keyphone
Station can be given the privilege of Barging or Monitoring another Station.
(MSG = Yes = Can Barge or Monitor another Station)
Refer to the Easy Reference Guide for how to make a Monitoring Call or Barge
a Trunk or Station.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Barge Another Station.
(Mode 07) Ring for System Alarm
System Alarms can be set to put music over the speaker of idle Keyphones. A
Keyphone Station can be restricted from receiving System Alarms.
(MSG = Ring for System Alarms, FLASH = Not Ring)
See (System Programming Section) System Alarms for how to set System
Alarms.
When a Station is on an Outgoing Call an audible Warning Tone is given to the
Station at a regular interval to indicate the duration of the call. A Station can
be restricted from receiving the audible Warning Tone.
(MSG = Yes = Warning Tone)
See (Trunk Programming Section - Mode 85) Call Duration Warning Tone Time
for setting the warning tone time.
Warning:Do NOT set Call Duration Warning Tone on a Station port used
for Voice Mail or Fax machine as it may interfere with operation
of these devices.
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Call Duration Warning Tone.
:
(Mode 09) Camp-On Tone
When a Trunk or Station Call is transferred to a busy Station a Camp-On Tone
is given to the Station. This is a short Ring burst if Keyphone or audible Tone
if single-line telephone. A Station can be restricted from receiving the CampOn Tone.
(MSG = Yes = Camp-On Tone)
Refer to the Easy Reference Guide for how to Transfer a Call to another
Station.
Warning:Do NOT set Camp-On Tone on a Station port used for Voice Mail
or Fax machine as it may interfere with operation of these
devices.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Camp-On Tone.
When an Incoming Call on a Trunk is ringing a busy Station a Ring Tone is
given to the Station. This is a short Ring burst if Keyphone or audible Tone on
handset if single-line telephone. A Station can be restricted from receiving the
Off Hook Ring Tone.
(MSG = Yes = Off Hook Ring Tone)
See (Trunk Programming Section) Trunk Ringing for how to set a Station Port
to ring for an Incoming Call.
Warning:Do NOT set Off Hook Ring Tone on a Station port used for Voice
Mail, Fax machine or Modem as it may interfere with operation of
these devices.
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Busy Remind Tone.
:
(Mode 11) Hold Recall Remind Tone
When a Call has been on Hold for longer then the Hold Recall Time, the Call
rings the Station which put the Call on Hold. If the Station is busy, a Hold
Recall Remind Tone is given to the Station. This is a short Ring burst if
Keyphone or audible Tone if single-line telephone. A Station can be restricted
from receiving the Hold Recall Remind Tone. (MSG = Yes = Hold Recall
Remind Tone)
See (Station Programming Section - Mode 77) System Hold Recall Time, (Mode
78) System Hold Recall Busy Remind, and (Mode 79) Transfer Recall Time for
how to set Hold Recall.
Warning:Do NOT set Hold Recall Remind Tone on a Station port used for
Voice Mail or Fax machine as it may interfere with operation of
these devices.
A Keyphone can access System Programming using a password. The PROG
Lamp on the Keyphone will light when accessing programming. A Station can
be restricted from accessing System Programming. Restricting Programming
Rights also denies System Speed Dial Programming access.
(MSG = Yes = Programming Rights)
Note: A Keyphone set as Console 1 can always access System Programming
using the Master Password.
See Introduction to Programming for how to access System Programming from
a Keyphone.
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Programming Rights.
:
(Mode 13) Set Message Waiting Lamp
When a message has been set to a single-line telephone, a Message Waiting
Lamp can be set to indicate that a message is waiting. If the Station is busy
the Lamp will remain off. A Station can be set to use the Message Waiting
Lamp feature.
(MSG = Yes = Set Message Waiting Lamp)
See (Station Programming Section - Mode 94) SLP Message Waiting Lamp
Time for how to set the Message Waiting Lamp Cadence on a single-line
telephone.
Note: The single-line telephone must have a Neon lamp which works with 90
VDC across Tip & Ring to be used as a Message Waiting Lamp. Not all
systems provide the 90 VDC.
Refer to the Easy Reference Guide for more information about setting and
answering a Message Waiting.
When a message has been set to a Station Port, the Station will ring at a
regular interval if idle to indicate that a message is waiting. When answered
the Station will call to the Station which left the message. A Station can be
set to use the Automatic Message Callback feature.
(MSG = Yes = Automatic Message Callback)
See (Station Programming Section - Mode 95) Message Waiting Ring Time for
how to set the interval between ring attempts.
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Automatic Message Callback.
:
(Mode 15) Message Waiting Indication on DSS Unit
When a message has been set to a Station Port, a Message Waiting Lamp can
be set to indicate that a message is waiting. When a Station has a Message
Waiting, the DSS Unit can also be set to show an indication. This allows the
Operator to know which Stations have a Message Waiting.
See (Station Programming Section) Single-line Telephone for how to set up
Message Waiting for a Single-line Telephone Port.
Refer to the Easy Reference Guide for how to set a Message to a Station.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure to set Message Waiting Indication on DSS Unit.
Each Station Port can be set to send any transferred call from another Station
port to Voice Mail. When set to “YES” all transferred calls recall to your
Mailbox rather than the Station that transferred the call.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
Each Station Port can be set to send any call left on Hold to Voice Mail. When
set to “YES” all calls left on Hold will recall to your Mailbox rather than your
Station.
Programming Procedure:
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
╔════════════════╗
e.g. Move to next Station Port ║M:17 24 NO║
24 does not HOLD Recall to VM. ║ ST:138 LCD ║ ╚════════════════╝
(Mode 19) Whisper Announce
Each Station Port can be set to receive Whisper Announcements while on
another Trunk call. When receiving a Whisper announce the calling internal
party is heard in the receiver of the handset along with the outside party.
Only the internal receiving party will hear the whisper announcement, the
outside caller does not hear the Whisper announcement.
Programming Procedure:
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
╔════════════════╗
e.g. All Stations Recall to VM. ║*:19 23 YES║ ║ ST:132 LCD ║ ╚════════════════╝
Step 7: (Optional) Press TRF to scroll forward to next Station Port or MIC to
move backward. Repeat from Step 4.
╔════════════════╗
e.g.Move to next Station Port 24 which ║M:19 24 NO║
does not Receive Whisper Announce. ║ ST:138 LCD ║ ╚════════════════╝
(Mode 20) Intercom Call Voice Announce
When receiving an Intercom Call, a Keyphone can be set to either ring until
answered or give a short tone before switching to Voice Announce. If the
Station has set Call Forward - Busy / No Answer then the Station will ring
automatically.
(MSG = Yes = Voice Announce, FLASH = No = Ring)
Warning:Do Not use Intercom Call Voice Announce in an environment
which has a high back ground noise level.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Intercom Call Voice Announce.
(Mode 21) Intercom Microphone On
When a Voice Announce Intercom Call is made to a Keyphone, the microphone
can be set to automatically turn on for Voice response.
(MSG = Yes = Microphone On)
Note: If the microphone is set to turn on for a Voice Announce Call, then the
call is considered to be answered (i.e. Call Pickup will not work).
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Intercom Microphone On.
When an Intercom Call is made to a Keyphone which is set for Voice
Announce, either a one-second ring or a short tone is received before the caller
can announce the call.
(MSG = Ring, FLASH = Tone)
Note: If the microphone is set to turn on for a Voice Announce Call, then the
call is considered to be answered (i.e. Call Pickup will not work).
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Voice Announce Ring.
A Station Port can be set so that lifting the handset automatically accesses a
Trunk from a Trunk Hunt Group. This eases operation of devices which only
do outward dialing. (MSG = Yes = Automatic Outside Line)
See (Station Programming Section - Mode 74) Trunk Hunt Group Assignment
for assigning a Trunk Hunt Group to a Station Port.
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Automatic Outside Line.
:
(Mode 24) Idle Trunk Access Microphone
When a Keyphone accesses an idle Trunk, the microphone can be set to
automatically turn on. (MSG = Yes = Microphone On)
Refer to the Easy Reference Guide for how to access an idle Trunk.
Warning:Do NOT use Idle Trunk Access Microphone in an environment
which has a high back ground noise level.
Programming Procedure
:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Idle Trunk Access Microphone.
(Mode 25) Speed Dial Directory
A Keyphone can be set to use the Speed Dial Directory when accessing Speed
Dial to preview the number and name before accessing a Trunk and dialing.
(MSG = Yes = Use Speed Dial Directory)
Refer to the Easy Reference Guide for how to access and program Speed Dial
bins.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Speed Dial Directory.
When using Caller ID for identification on Incoming Calls, each Trunk can be
set to display either the number or name for Keyphones. The Caller ID
information is shown on the LCD display of the Keyphone and when printing
Incoming SMDR Call Records.
(MSG = Yes = Display Caller ID Information)
See (Trunk Programming Section - Mode 05) Caller ID Name for how to set the
Name of the calling party on the display.
Note: The facility used for Caller ID is supplied by the Central Office exchange
and may not be able to always supply either number or name (not
available in every country).
Refer to the Installation Guide for more information on using Caller ID.
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Display Caller ID Information.
(Mode 27) Operator Call
A Station Port can be restricted from dialing 0 for the Operator when on a
Trunk.
(MSG = Yes = Can Dial 0 for Operator)
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Operator Call.
:
:
(Mode 28) Headset Operation
A Station Port can be allowed to activate the Headset feature.
(MSG = No = Can not use the Headset operation)
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Operator Call.
A SLP Port can be restricted from setting up a 3 party conference.
(MSG = No = Can not use 3 party conferencing)
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Operator Call.
(Mode 31) House Phone
A Station Port can be set to work as a House Phone. Lifting the handset
automatically calls the Operator. (MSG = Yes = House Phone)
See (Station Programming Section) Operator Operation for how to set Operator
Call Destination.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting House Phone.
(Mode 32) Ring Door Phone Group 1
A Station Port can be set to ring all Stations assigned in Door Phone Ring
Group 1. Lifting the handset automatically rings the Stations assigned to the
ring group.
(MSG = Ring, FLASH = Not Ring)
See (System Programming Section - Mode 45) Door Phone Ring Group 1 for
how to set Station Ports to ring for the Door Phone.
Programming Procedure
:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Ring Door Phone Group 1.
A Station Port can be set to ring all Stations assigned in Door Phone Ring
Group 2. Lifting the handset automatically rings the Stations assigned to the
ring group.
(MSG = Ring, FLASH = Not Ring)
See (System Programming Section - Mode 46) Door Phone Ring Group 2 for
how to set Station Ports to ring for the Door Phone.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Ring Door Phone Group 2.
(Mode 34) Voice Mail Port
A Station Port can be set as a Voice Mail Port. Voice Mail Ports are single-line
telephone ports. Programming a Station Port as a Voice Mail Port will stop
interference from Camp-On Tone, Busy Remind Tone, and Hold Recall Remind
Tone, which will interfere with Voice Mail operation. DTMF signals will also be
generated for Station Ports which do not generate DTMF. Supervised transfers
will automatically ring voice announce Keyphones. (MSG = Yes = Voice Mail
Port)
See (System Programming Section) Voice Mail Interface for how to set a
Station Port as a Voice Mail Port.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Voice Mail Port.
(Mode 35) Receive DTMF on Intercom
A Station Port can be set to receive DTMF during an Intercom Call. A second
Inband Signaling scheme is available for a second set of devices that require
Inband Signaling. DTMF signals will also be generated for Station Ports that do
not generate DTMF. (MSG = Yes = Receive DTMF on Intercom)
See (System Programming Section) Inband Signaling 2 for how to set a Station
Port to receive DTMF on Intercom.
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Receive DTMF on Intercom.
(Mode 36) Allow Intercom Calls
A Station Port is normally allowed to make Station to Station Intercom Calls.
A Station can be restricted from initiating an Intercom Call. Stations can not
be restricted from receiving an Intercom Call. (MSG = Yes = Allow Intercom
Calls)
Refer to the Easy Reference Guide for how to make an Intercom Call to
another Station.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Allow Intercom Calls.
(Mode 37) Reserve a Trunk or Station (7)
A Station Port can be allowed to reserve a busy Trunk or Station. When the
Trunk or Station become idle the reserving Station will be automatically called,
answering will access the Trunk or call the reserved Station. A Station can be
restricted from reserving a busy Trunk or Station. (MSG = Yes = Allow
Reserve a Trunk or Station)
Refer to the Easy Reference Guide for how to reserve a busy Trunk or Station.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for restricting Reserve a Trunk or Station.
(Mode 38) Use Call Forward (71, 72)
A Station Port can use Call Forwarding to forward a call directed at that
Station. A Station can forward all calls or when busy / no answer. A Station
can be restricted from using Call Forward. (MSG = Yes = Allow setting Call
Forward)