Station Programming Section......................................................................................................................... 3
Ports and Station Numbering.................................................................................................................. 3
Programming using Flexible Station Numbers....................................................................................... 5
Station Class-of-Service ................................................................................................................................. 6
(Mode 01) Put Call on Hold .................................................................................................................. 6
(Mode 58) Ring Two Operators .......................................................................................................... 42
(Mode 59) Camp-On Ring for Station calling Busy Operator............................................................. 44
Station Hunt Groups..................................................................................................................................... 45
(Mode 60) Station Hunt Groups .......................................................................................................... 45
(Mode 61) Terminal Station Hunt Group Access ................................................................................ 47
(Mode 82) Keyphone Automatic Busy Release Time ......................................................................... 69
Station Call Forwarding ............................................................................................................................... 70
(Mode 83) No Answer Forward Time ................................................................................................. 71
(Mode 84) Call Forward Busy Ring Time........................................................................................... 72
(Mode 85) Call Forward - All Calls .................................................................................................... 73
System Programming is divided into three separate sections for ease of access.
The sections are Trunk Programming Section, Station Programming Section,
and System Programming Section.
Station Programming Section has been grouped into categories.
• Station Class-of-Service
• Console
• Operator Operation
• Station Hunt Groups
• Station
• Station Call Forwarding
• Single-line Telephone
Ports and Station Numbering
Station Port numbering is fixed by the position of the Port on the Station Card
and the location of the Station Card in the system. The number of Station
Ports depends on the configuration of the system. The Station Port number is
used when doing System Programming.
A Station number is a flexible number assigned to each Station Port for
intercom calling and identification. Station numbers can be one to four digits
When System Programming requires a Station Port number to be entered, a
Station number can be entered instead. The Station number can be used in
two places: one is as an index parameter, the second is as the data value to be
saved.
To enter a Station number, press the PROG key and then enter the Station
number. Once a valid Station number has been entered, proceed with the next
step.
Example:
Programming Procedure
Step 1:Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
Station Class-of-Service is used to define the operation of individual Station
Ports.
(Mode 01) Put Call on Hold
Each Station Port can be restricted from putting a Trunk or Intercom Call on
hold. When a Station Port, which is restricted from putting a call on hold,
presses the HOLD key or does a hook-flash, the Station Port remains with the
call.
Warning:The Console, Operator, and Voice Mail ports need to put a call on
hold to transfer a call.
Programming Procedure:
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
Each Station Port can be restricted from doing Call Pickup.
(MSG = Yes = Allow Call Pickup)
All three types : System Call Pickup, Group Call Pickup, and Directed Call
Pickup are restricted.
Refer to the Easy Reference Guide for how to use Call Pickup from a Station.
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Call Pickup.
(Mode 03) Receive Paging Calls
Paging Calls can be made through External Page Zones or over the speaker of
idle Keyphones. Station Ports can be restricted from receiving Paging Calls.
(MSG = Yes = Receive Paging Calls)
Refer to the Easy Reference Guide for how to make a Paging Call from a
Station.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Receive Paging Calls.
:
(Mode 04) Make Paging Calls
Paging Calls can be made through External Page Zones or over the speaker of
idle Keyphones. Station Ports can be restricted from making a Paging Call.
(MSG = Yes = Make Paging Calls)
Refer to the Easy Reference Guide for how to make a Paging Call from a
Station.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Make Paging Calls.
A Keyphone can be allowed to Barge or Monitor another Station. A Station
can be protected from being Barged or Monitored.
(MSG = Yes = Not protected from Barging and Monitoring)
Refer to the Easy Reference Guide for how to make a Monitoring Call or Barge
a Trunk or Station.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Be Barged Into.
(Mode 06) Barge Another Station
A Keyphone can be allowed to Barge or Monitor another Station. A Keyphone
Station can be given the privilege of Barging or Monitoring another Station.
(MSG = Yes = Can Barge or Monitor another Station)
Refer to the Easy Reference Guide for how to make a Monitoring Call or Barge
a Trunk or Station.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Barge Another Station.
(Mode 07) Ring for System Alarm
System Alarms can be set to put music over the speaker of idle Keyphones. A
Keyphone Station can be restricted from receiving System Alarms.
(MSG = Ring for System Alarms, FLASH = Not Ring)
See (System Programming Section) System Alarms for how to set System
Alarms.
When a Station is on an Outgoing Call an audible Warning Tone is given to the
Station at a regular interval to indicate the duration of the call. A Station can
be restricted from receiving the audible Warning Tone.
(MSG = Yes = Warning Tone)
See (Trunk Programming Section - Mode 85) Call Duration Warning Tone Time
for setting the warning tone time.
Warning:Do NOT set Call Duration Warning Tone on a Station port used
for Voice Mail or Fax machine as it may interfere with operation
of these devices.
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Call Duration Warning Tone.
:
(Mode 09) Camp-On Tone
When a Trunk or Station Call is transferred to a busy Station a Camp-On Tone
is given to the Station. This is a short Ring burst if Keyphone or audible Tone
if single-line telephone. A Station can be restricted from receiving the CampOn Tone.
(MSG = Yes = Camp-On Tone)
Refer to the Easy Reference Guide for how to Transfer a Call to another
Station.
Warning:Do NOT set Camp-On Tone on a Station port used for Voice Mail
or Fax machine as it may interfere with operation of these
devices.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Camp-On Tone.
When an Incoming Call on a Trunk is ringing a busy Station a Ring Tone is
given to the Station. This is a short Ring burst if Keyphone or audible Tone on
handset if single-line telephone. A Station can be restricted from receiving the
Off Hook Ring Tone.
(MSG = Yes = Off Hook Ring Tone)
See (Trunk Programming Section) Trunk Ringing for how to set a Station Port
to ring for an Incoming Call.
Warning:Do NOT set Off Hook Ring Tone on a Station port used for Voice
Mail, Fax machine or Modem as it may interfere with operation of
these devices.
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Busy Remind Tone.
:
(Mode 11) Hold Recall Remind Tone
When a Call has been on Hold for longer then the Hold Recall Time, the Call
rings the Station which put the Call on Hold. If the Station is busy, a Hold
Recall Remind Tone is given to the Station. This is a short Ring burst if
Keyphone or audible Tone if single-line telephone. A Station can be restricted
from receiving the Hold Recall Remind Tone. (MSG = Yes = Hold Recall
Remind Tone)
See (Station Programming Section - Mode 77) System Hold Recall Time, (Mode
78) System Hold Recall Busy Remind, and (Mode 79) Transfer Recall Time for
how to set Hold Recall.
Warning:Do NOT set Hold Recall Remind Tone on a Station port used for
Voice Mail or Fax machine as it may interfere with operation of
these devices.
A Keyphone can access System Programming using a password. The PROG
Lamp on the Keyphone will light when accessing programming. A Station can
be restricted from accessing System Programming. Restricting Programming
Rights also denies System Speed Dial Programming access.
(MSG = Yes = Programming Rights)
Note: A Keyphone set as Console 1 can always access System Programming
using the Master Password.
See Introduction to Programming for how to access System Programming from
a Keyphone.
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Programming Rights.
:
(Mode 13) Set Message Waiting Lamp
When a message has been set to a single-line telephone, a Message Waiting
Lamp can be set to indicate that a message is waiting. If the Station is busy
the Lamp will remain off. A Station can be set to use the Message Waiting
Lamp feature.
(MSG = Yes = Set Message Waiting Lamp)
See (Station Programming Section - Mode 94) SLP Message Waiting Lamp
Time for how to set the Message Waiting Lamp Cadence on a single-line
telephone.
Note: The single-line telephone must have a Neon lamp which works with 90
VDC across Tip & Ring to be used as a Message Waiting Lamp. Not all
systems provide the 90 VDC.
Refer to the Easy Reference Guide for more information about setting and
answering a Message Waiting.
When a message has been set to a Station Port, the Station will ring at a
regular interval if idle to indicate that a message is waiting. When answered
the Station will call to the Station which left the message. A Station can be
set to use the Automatic Message Callback feature.
(MSG = Yes = Automatic Message Callback)
See (Station Programming Section - Mode 95) Message Waiting Ring Time for
how to set the interval between ring attempts.
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Automatic Message Callback.
:
(Mode 15) Message Waiting Indication on DSS Unit
When a message has been set to a Station Port, a Message Waiting Lamp can
be set to indicate that a message is waiting. When a Station has a Message
Waiting, the DSS Unit can also be set to show an indication. This allows the
Operator to know which Stations have a Message Waiting.
See (Station Programming Section) Single-line Telephone for how to set up
Message Waiting for a Single-line Telephone Port.
Refer to the Easy Reference Guide for how to set a Message to a Station.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure to set Message Waiting Indication on DSS Unit.
Each Station Port can be set to send any transferred call from another Station
port to Voice Mail. When set to “YES” all transferred calls recall to your
Mailbox rather than the Station that transferred the call.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
Each Station Port can be set to send any call left on Hold to Voice Mail. When
set to “YES” all calls left on Hold will recall to your Mailbox rather than your
Station.
Programming Procedure:
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
╔════════════════╗
e.g. Move to next Station Port ║M:17 24 NO║
24 does not HOLD Recall to VM. ║ ST:138 LCD ║ ╚════════════════╝
(Mode 19) Whisper Announce
Each Station Port can be set to receive Whisper Announcements while on
another Trunk call. When receiving a Whisper announce the calling internal
party is heard in the receiver of the handset along with the outside party.
Only the internal receiving party will hear the whisper announcement, the
outside caller does not hear the Whisper announcement.
Programming Procedure:
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
╔════════════════╗
e.g. All Stations Recall to VM. ║*:19 23 YES║ ║ ST:132 LCD ║ ╚════════════════╝
Step 7: (Optional) Press TRF to scroll forward to next Station Port or MIC to
move backward. Repeat from Step 4.
╔════════════════╗
e.g.Move to next Station Port 24 which ║M:19 24 NO║
does not Receive Whisper Announce. ║ ST:138 LCD ║ ╚════════════════╝
(Mode 20) Intercom Call Voice Announce
When receiving an Intercom Call, a Keyphone can be set to either ring until
answered or give a short tone before switching to Voice Announce. If the
Station has set Call Forward - Busy / No Answer then the Station will ring
automatically.
(MSG = Yes = Voice Announce, FLASH = No = Ring)
Warning:Do Not use Intercom Call Voice Announce in an environment
which has a high back ground noise level.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Intercom Call Voice Announce.
(Mode 21) Intercom Microphone On
When a Voice Announce Intercom Call is made to a Keyphone, the microphone
can be set to automatically turn on for Voice response.
(MSG = Yes = Microphone On)
Note: If the microphone is set to turn on for a Voice Announce Call, then the
call is considered to be answered (i.e. Call Pickup will not work).
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Intercom Microphone On.
When an Intercom Call is made to a Keyphone which is set for Voice
Announce, either a one-second ring or a short tone is received before the caller
can announce the call.
(MSG = Ring, FLASH = Tone)
Note: If the microphone is set to turn on for a Voice Announce Call, then the
call is considered to be answered (i.e. Call Pickup will not work).
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Voice Announce Ring.
A Station Port can be set so that lifting the handset automatically accesses a
Trunk from a Trunk Hunt Group. This eases operation of devices which only
do outward dialing. (MSG = Yes = Automatic Outside Line)
See (Station Programming Section - Mode 74) Trunk Hunt Group Assignment
for assigning a Trunk Hunt Group to a Station Port.
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Automatic Outside Line.
:
(Mode 24) Idle Trunk Access Microphone
When a Keyphone accesses an idle Trunk, the microphone can be set to
automatically turn on. (MSG = Yes = Microphone On)
Refer to the Easy Reference Guide for how to access an idle Trunk.
Warning:Do NOT use Idle Trunk Access Microphone in an environment
which has a high back ground noise level.
Programming Procedure
:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Idle Trunk Access Microphone.
(Mode 25) Speed Dial Directory
A Keyphone can be set to use the Speed Dial Directory when accessing Speed
Dial to preview the number and name before accessing a Trunk and dialing.
(MSG = Yes = Use Speed Dial Directory)
Refer to the Easy Reference Guide for how to access and program Speed Dial
bins.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Speed Dial Directory.
When using Caller ID for identification on Incoming Calls, each Trunk can be
set to display either the number or name for Keyphones. The Caller ID
information is shown on the LCD display of the Keyphone and when printing
Incoming SMDR Call Records.
(MSG = Yes = Display Caller ID Information)
See (Trunk Programming Section - Mode 05) Caller ID Name for how to set the
Name of the calling party on the display.
Note: The facility used for Caller ID is supplied by the Central Office exchange
and may not be able to always supply either number or name (not
available in every country).
Refer to the Installation Guide for more information on using Caller ID.
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Display Caller ID Information.
(Mode 27) Operator Call
A Station Port can be restricted from dialing 0 for the Operator when on a
Trunk.
(MSG = Yes = Can Dial 0 for Operator)
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Operator Call.
:
:
(Mode 28) Headset Operation
A Station Port can be allowed to activate the Headset feature.
(MSG = No = Can not use the Headset operation)
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Operator Call.
A SLP Port can be restricted from setting up a 3 party conference.
(MSG = No = Can not use 3 party conferencing)
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Operator Call.
(Mode 31) House Phone
A Station Port can be set to work as a House Phone. Lifting the handset
automatically calls the Operator. (MSG = Yes = House Phone)
See (Station Programming Section) Operator Operation for how to set Operator
Call Destination.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting House Phone.
(Mode 32) Ring Door Phone Group 1
A Station Port can be set to ring all Stations assigned in Door Phone Ring
Group 1. Lifting the handset automatically rings the Stations assigned to the
ring group.
(MSG = Ring, FLASH = Not Ring)
See (System Programming Section - Mode 45) Door Phone Ring Group 1 for
how to set Station Ports to ring for the Door Phone.
Programming Procedure
:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Ring Door Phone Group 1.
A Station Port can be set to ring all Stations assigned in Door Phone Ring
Group 2. Lifting the handset automatically rings the Stations assigned to the
ring group.
(MSG = Ring, FLASH = Not Ring)
See (System Programming Section - Mode 46) Door Phone Ring Group 2 for
how to set Station Ports to ring for the Door Phone.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Ring Door Phone Group 2.
(Mode 34) Voice Mail Port
A Station Port can be set as a Voice Mail Port. Voice Mail Ports are single-line
telephone ports. Programming a Station Port as a Voice Mail Port will stop
interference from Camp-On Tone, Busy Remind Tone, and Hold Recall Remind
Tone, which will interfere with Voice Mail operation. DTMF signals will also be
generated for Station Ports which do not generate DTMF. Supervised transfers
will automatically ring voice announce Keyphones. (MSG = Yes = Voice Mail
Port)
See (System Programming Section) Voice Mail Interface for how to set a
Station Port as a Voice Mail Port.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Voice Mail Port.
(Mode 35) Receive DTMF on Intercom
A Station Port can be set to receive DTMF during an Intercom Call. A second
Inband Signaling scheme is available for a second set of devices that require
Inband Signaling. DTMF signals will also be generated for Station Ports that do
not generate DTMF. (MSG = Yes = Receive DTMF on Intercom)
See (System Programming Section) Inband Signaling 2 for how to set a Station
Port to receive DTMF on Intercom.
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Receive DTMF on Intercom.
(Mode 36) Allow Intercom Calls
A Station Port is normally allowed to make Station to Station Intercom Calls.
A Station can be restricted from initiating an Intercom Call. Stations can not
be restricted from receiving an Intercom Call. (MSG = Yes = Allow Intercom
Calls)
Refer to the Easy Reference Guide for how to make an Intercom Call to
another Station.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for setting Allow Intercom Calls.
(Mode 37) Reserve a Trunk or Station (7)
A Station Port can be allowed to reserve a busy Trunk or Station. When the
Trunk or Station become idle the reserving Station will be automatically called,
answering will access the Trunk or call the reserved Station. A Station can be
restricted from reserving a busy Trunk or Station. (MSG = Yes = Allow
Reserve a Trunk or Station)
Refer to the Easy Reference Guide for how to reserve a busy Trunk or Station.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for restricting Reserve a Trunk or Station.
(Mode 38) Use Call Forward (71, 72)
A Station Port can use Call Forwarding to forward a call directed at that
Station. A Station can forward all calls or when busy / no answer. A Station
can be restricted from using Call Forward. (MSG = Yes = Allow setting Call
Forward)
See (Station Programming Section) Station Call Forwarding for how to set a
Station Call Forwarding.
Refer to the Easy Reference Guide for how to access and program Call
Forward.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for restricting Use Call Forward.
(Mode 39) Set Wake-up / Remind Calls (741, 742)
A Station Port can be allowed to set a Wake-up / Remind Call. A daily or once
only call can be set up. A Station can be restricted from setting a Wake-up /
Remind Call.
(MSG = Yes = Allow setting a Wake-up / Remind Call)
Refer to the Easy Reference Guide for how to set a Wake-up / Remind Call.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for restricting Set Wake-up / Remind Calls.
(Mode 40) Set Message Waiting (743)
A Station Port can be allowed to set a Message Waiting on another Station.
The MSG Lamp on a Keyphone or single-line telephone will light when a
message is waiting. A Station can be restricted from setting a Message
Waiting.
(MSG = Yes = Allow setting Message Waiting)
Refer to the Easy Reference Guide for how to set a Message Waiting.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for restricting Set Message Waiting.
Paging Calls can be made through External Page Zones or over the speaker of
idle Keyphones. A Paging Call can be answered from a Station. Station Ports
can be restricted from answering Paging Calls.
(MSG = Yes = Allow Answer Paging Calls)
Refer to the Easy Reference Guide for how to make a Paging Call from a
Station.
Programming Procedure
:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for restricting Answer Paging Calls.
(Mode 42) Program Personal Speed Dial (746)
Each Station Port has nine Personal Speed Dial bins (01 - 09). A Speed Dial
bin has to be programmed before it can be used. A Station can be restricted
from programming the Personal Speed Dial bins.
(MSG = Yes = Allow Program Personal Speed Dial)
Refer to the Easy Reference Guide for how to access and program Speed Dial
bins.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for restricting Program Personal Speed Dial.
(Mode 43) Set Do-Not-Disturb (747)
A Station Port can be allowed to set Do-Not-Disturb for privacy or blocking
calls to the Station. The DND Lamp on a Keyphone will light when Do-NotDisturb is set. A Station can be restricted from setting Do-Not-Disturb. Singleline telephones will receive special tone when Do-Not-Disturb is set.
(MSG = Yes = Allow setting Do-Not-Disturb)
Refer to the Easy Reference Guide for how to set Do-Not-Disturb.
Programming Procedure
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for restricting Use Do-Not-Disturb.
A Station Port can be allowed to set up a Conference Call between two or
more parties. The INT Lamp on a Keyphone will light when a Conference is
made. A Station can be restricted from setting up a Conference Call.
(MSG = Yes = Allow making Conference Call)
Refer to the Easy Reference Guide for how to set up a Conference Call.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for restricting Use Conference.
(Mode 45) Use Lock Code (749)
A Station Port can be allowed to lock the Station to restrict access for
outgoing calls. Check In / Check Out can be used to clear lock codes. A
Station can be restricted from using a Lock Code. (MSG = Yes = Allow
setting Lock Code)
Refer to the Easy Reference Guide for how to use Lock Code.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for restricting Use Lock Code.
(Mode 46) Use Hold Pickup (75)
A Station Port can be allowed to access the last Trunk or Station put on hold
by another Station. This is an alternate to using a Call Park Bin. A Station can
be restricted from using Hold Pickup. (MSG = Yes = Allow using Hold
Pickup)
Refer to the Easy Reference Guide for how to use Hold Pickup.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for restricting Use Hold Pickup.
A Trunk or Station can be transferred into one of ten system Call Park bins. A
Station Port can be restricted from accessing the Call Park bins.
(MSG = Yes = Allow using Call Parking)
Refer to the Easy Reference Guide for how to use Call Parking.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for restricting Use Call Parking.
(Mode 48) Use Individual Trunk Access (77)
Individual Trunks can be accessed by a Station Port. The Trunk is accessed if
it is either idle or on hold. A Station can be restricted from using individual
trunk access.
(MSG = Yes = Allow using Individual Trunk Access)
Refer to the Easy Reference Guide for how to access individual Trunks.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for restricting Use Individual Trunk Access.
(Mode 49) Access Speed Dial (70)
The system has 400 System Speed Dial bins (100 - 499) and each Station Port
has nine Personal Speed Dial bins (01 - 09). Speed Dial bins are also used for
Call Forwarding. A Station can be restricted from accessing Speed Dial bins.
(MSG = Yes = Allow access to Speed Dial)
Note: Speed Dial bins are also used for Call Forwarding. Denying access will
also deny the Call Forwarding.
Refer to the Easy Reference Guide for how to access and program Speed Dial
bins.
Programming Procedure:
See (Station Programming Section - Mode 01) Put Call on Hold and follow the
programming procedure for restricting access to Speed Dial.
The Second Console can work either in parallel or differently to the main
Console. The Console(s) have separate Incoming Call Ringing assignments,
Console System Hold Recall Delay times, and when called as the Operator.
When a Station calls the Operator the call will ring the Tenant Operator, a
Station from a Station Hunt Group or the Console(s).
(Mode 50) Console
The Station that is to be used as the main Console can be selected. The
Console can be assigned two different Station Ports. One for Day Mode and
one for Night Mode.
There must always be a Console and the Console must be a Keyphone.
Refer to the Easy Reference Guide on how to set an alternate Operator for the
Operator Stations.
See (Station Programming Section) Operator Destination for how to set the
Operator Call destination.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
Step 7: (Optional) Press TRF to scroll forward to (2) Night Console.
╔════════════════╗
e.g. Night Console is Port 1. ║M:50 2 1║ ║CONSOLE 1 ║ ╚════════════════╝
(Mode 51) Second Console
The Station Port to be used as the Second Console can be selected. The
Second Console can be assigned two different Station Ports. One for Day
Mode and one for Night Mode.
Normally when the Operator is dialed, the main Console will ring. The Second
Console will ring if the main Console is busy. However both the Console and
Second Console can ring simultaneously when the Operator is called.
See (Station Programming Section) Operator Destination for how to set the
Operator Call destination.
Refer to the Easy Reference Guide on how to set an alternate Operator for the
Operator Stations.
Programming Procedure
See (Station Programming Section - Mode 50) Console and follow the
programming procedure to set the Second Console.
If the Console and Second Console are busy when a call put on hold is trying
to recall, a Remind signal can be given that there is a recalling Trunk or
Station.
The Console Hold Recall Busy Remind can be set from 1 to 9999 seconds. If
set to 0 there will be no Busy Remind.
Console Hold Recall Busy Remind overrides System Hold Recall Busy Remind
for the Console and Second Console.
See (Trunk Programming Section - Mode 64) Console Ring Busy Remind for
setting a Remind signal to the Console and Second Console for an Incoming
Call.
See (Station Programming Section - Mode 77) System Hold Recall Time for
setting the Hold Recall Time for calls put on hold by the Console and Second
Console.
See (Station Programming Section - Mode 79) Transfer Recall Time for setting
the Recall Time for unanswered transferred Trunk Calls.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
When a Trunk has been on hold for the duration of System Hold Recall Time it
will try to ring the Station which put it on hold. After a Trunk Call recalls a
Station it will also recall the Console(s). The delay after a Station is recalled
can be programmed. After the Console(s) have been ringing for the Console
System Hold Recall Release Time, and is unanswered, the Trunk Call will be
released.
The Delay Time can be set from 0 to 9999 seconds. If set to 0 there will be
no delay.
Intercom Calls on hold, by another Station, for the System Hold Recall Time
will not recall to the Console and Second Console.
See (Station Programming Section - Mode 77) System Hold Recall Time for
setting the System Hold Recall Time.
See (Station Programming Section - Mode 79) Transfer Recall Time for setting
the Recall Time for unanswered transferred Trunk Calls.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
(Mode 54) Second Console System Hold Recall Delay Time
When a Trunk has been on hold for the System Hold Recall Time it will try to
ring the Station that put it on hold. After a Trunk Call recalls a Station it will
also recall the Console(s). The delay after a Station is recalled can be
programmed. After the Console(s) have been ringing for the Console System
Hold Recall Release Time, and is unanswered, the Trunk Call will be released.
The Delay Time can be set from 0 to 9999 seconds. If set to 0 there will be
no delay.
Intercom Calls on hold, by another Station, for the System Hold Recall Time
will not recall to the Console and Second Console.
See (Station Programming Section - Mode 77) System Hold Recall Time for
setting the System Hold Recall Time.
See (Station Programming Section - Mode 79) Transfer Recall Time for setting
the Recall Time for unanswered transferred Trunk Calls.
Programming Procedure
See (Station Programming Section - Mode 53) Console System Hold Recall
Delay Time and follow the programming procedure to set the Second Console
System Hold Recall Delay Time.
When a Trunk has been on hold for the System Hold Recall Time it will try to
ring the Station that put it on hold. After a Trunk Call recalls a Station it will
also recall the Console(s). After the Console(s) have been ringing for the
Console System Hold Recall Release Time, and is unanswered, the Trunk Call
will be released. This does not affect Trunk Calls put on hold by the
Console(s).
The Release Time can be set from 1 to 9999 seconds. When set to 0 there
will be no release.
See (Station Programming Section - Mode 77) System Hold Recall Time for
setting the System Hold Recall Time.
See (Station Programming Section - Mode 79) Transfer Recall Time for setting
the Recall Time for unanswered transferred Trunk Calls.
Programming Procedure
See (Station Programming Section - Mode 53) Console System Hold Recall
Delay Time and follow the programming procedure to set the Console System
Hold Recall Release Time.
:
(Mode 56) Console Call Waiting Busy Remind
If the Console and Second Console are busy when a Station is trying to call the
Operator, a Remind signal can be given that there is a Station trying to call.
The Console Call Waiting Busy Remind can be set from 1 to 9999 seconds. If
set to 0 there will be no Busy Remind.
See (Station Programming Section - Mode 59) Camp-On Ring for Station
calling Busy Operator for setting Stations to Camp-on Ring the Console and
Second Console.
Programming Procedure:
See (System Programming Section - Mode 53) Console System Hold Recall
Delay Time and follow the programming procedure for setting the Console Call
Waiting Busy Remind.
When a Station calls the Operator the call will ring the Tenant Operator, a
Station from a Station Hunt Group or the Console(s).
Normally when the Operator is dialed, the main Console will ring. The Second
Console will ring if the main Console is busy. However both the Console and
Second Console can ring simultaneously when the Operator is called.
A Station Hunt Group can be assigned as the destination for Operator Calls.
This allows a group of Stations to share the Operator duties.
When using Tenant Service the Station assigned as Tenant Operator has
priority over the assigned system Operator(s).
(Mode 57) Operator Call Destination
Normally when the Operator is dialed, the Console or Second Console will ring.
A Station Hunt Group can be assigned as the destination for Operator Calls.
This allows a group of Stations to share the Operator duties.
See (Station Programming Section - Mode 50) Console and (Station
Programming Section - Mode 51) Second Console for how to set a Station as a
Console.
See (Station Programming Section - Mode 60) Station Hunt Groups for how to
set up a Station Hunt Group.
See (System Programming Section - Mode 15) Operator Access Code for how
to set the code to call the Operator.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
Normally when the Operator is dialed, the main Console will ring. The Second
Console will ring if the main Console is busy. However both the Console and
Second Console can ring simultaneously when the Operator is called.
When a Station calls the Operator both the Console and Second Console will
ring if idle. If Operator Destination is set to a Station Hunt Group then two idle
Stations are selected to ring from the Group.
See (Station Programming Section - Mode 50) Console and (Station
Programming Section - Mode 51) Second Console for how to set a Station as a
Console.
See (Station Programming Section - Mode 60) Station Hunt Groups for how to
set up a Station Hunt Group.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
(Mode 59) Camp-On Ring for Station calling Busy Operator
When a Station calls the Operator the call will ring the Tenant Operator, a
Station from a Station Hunt Group or the Console(s). But when the assigned
Operator Station(s) are all busy, the Station gets Busy Tone.
For a busy Operator the Station can camp-on to the Operator and be
connected when the Operator becomes available. The Station will receive
Ring-Back Tone.
See (Station Programming Section - Mode 50) Console and (Station
Programming Section - Mode 51) Second Console for how to set a Station as a
Console.
Programming Procedure
See (Station Programming Section - Mode 58) Ring Two Operators and follow
the programming procedure to set Camp-On Ring for Station calling Busy
Operator.
The system has nine Station Hunt Groups. The first eight are regular Station
Hunt Groups which can be used for many purposes while Station Hunt Group
9 is used specifically for Voice Mail. Each group can have up to sixteen
Stations assigned.
See (Trunk Programming Section - Mode 65) Trunk Station Hunt Group Ringing
- Day and (Trunk Programming Section - Mode 66) Trunk Station Hunt Group
Ringing - Night for how to set a Trunk to ring a Station Hunt Group.
See (System Programming Section - Mode 50) Voice Mail Station Hunt Group
for how to set a Station Hunt Group for Voice Mail.
Refer to the Easy Reference Guide on how to access a Station Hunt Group.
Programming Procedure:
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
╔════════════════╗║M:60 . ║ ║ST HUNT GROUP ║ ╚════════════════╝
Step 3: Enter Station Hunt Group number 1 - 8
╔════════════════╗
e.g. Station Hunt Group 1 ║M:60 1 . ║ ║ST HUNT GROUP ║ ╚════════════════╝
Step 4: Enter memory position number 01 – 16 Note: A memory position is a
counter to keep track of how many Station Ports have been
entered, up to 16 ports can be assigned per Station Group.
╔════════════════╗
e.g. The fourth position is not set. ║M:60 1 04 ║ ║ST HUNT GROUP ║ ╚════════════════╝
Step 5: Press FLASH to clear an existing Station Port number.
A Station number is a flexible number assigned to each Port for Intercom
Calling and identification. Each Port can be assigned only one Station number.
Station numbers can be one to four digits and different length Station numbers
can be mixed (e.g. 1 - 6, 10 - 69, 100 - 699, and 1000 - 6999).
Refer to the Ports and Station Numbering section for more information on
Station numbers.
Programming Procedure:
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
There are eight Station Groups (1 - 8) to which Stations can be assigned.
Stations are grouped together for Paging a Group of Keyphones, and Group
Call Pickup. A Station can be assigned to more than one Group or no groups.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
Each LD40 Keyphone has up to thirty-two programmable softkeys 01-32
(DT36 Keyphones use 01-24, 25-48). Softkey positions (33 - 64) can also be
programmed to provide additional Softkeys that are accessed using the FLASH
key (2
Each DSS Unit has sixty-four programmable softkeys (01 - 64) used when a
DSS Unit is identified as being connected to the Port.
Each softkey can be used for Direct Station Selection (DSS/BLF), Station Hunt
Group Access, Direct Trunk Selection, Trunk Hunt Group Access, One Touch
Speed Dial, Park Bin Access, Wake-Up Call Access, Check Out / In Access,
Record, Call Forwarding Access, Volume Up, Volume Down, Caller I.D. or
VAX.
Softkey plans are ignored for Single-Line Telephone Ports as they have no
effect.
Programming Procedure:
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
Step 6: Press MSG to step through the softkey types : Direct Station Selection
(DSS/BLF), Station Hunt Group Access, Direct Trunk Selection, Trunk
Hunt Group Access (Trunk Pool key), One Touch Speed Dial ect….
There are three music sources available to a Station Port for back ground
music, one internal and two external. The two external music sources each
require a device to be connected to the system.
Refer to the Installation Guide for more information on connecting an External
Music Source.
Refer to the Easy Reference Guide on how to access Back Ground Music for a
Keyphone.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
A Maximum Trunk Call Duration time can be set. If the duration is exceeded
the Trunk Call is terminated. A warning tone will be given ten seconds before
the call is terminated.
The Maximum Trunk Call Duration can be set from 1 to 9999 seconds. If set
to 0 there will be no Maximum Trunk Call Duration.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
The System Hold Recall Time for a Trunk or Intercom Call can be set from 1 to
9999 seconds.
If the System Hold Recall Time is set to 0, a call put on hold will never recall
(Infinite Hold Recall).
System Hold Recall Time is also used by all Intercom Calls put on hold and only
the Station that put the Intercom Call on hold will be recalled.
See (Station Programming Section - Mode 53) Console System Hold Recall
Delay Time and (Station Programming Section - Mode 54) Second Console
System Hold Recall Delay Time for how a Trunk Call will eventually recall to
the Console and Second Console.
See (Station Programming Section - Mode 76) Maximum Trunk Call Duration
and follow the programming procedure for setting the System Hold Recall
Time.
(Mode 78) System Hold Recall Busy Remind
Stations which are busy when a call put on hold is trying to recall can be given
a Remind signal that there is a recalling Trunk or Station.
The System Hold Recall Busy Remind can be set from 1 to 9999 seconds. If
set to 0 there will be no Busy Remind.
Console Hold Recall Busy Remind overrides System Hold Recall Busy Remind
for the Console and Second Console.
See (Trunk Programming Section - Mode 72) Flexible Ring Busy Remind and
(Trunk Programming Section - Mode 77) Common Ring Busy Remind for
setting a Remind signal to a Station for an Incoming Call.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
╔════════════════╗
e.g. System Hold Recall Busy ║M:78 60║
Remind is 60 sec. ║SYS HOLD REMIND ║ ╚════════════════╝
Step 3: Press FLASH to clear (an existing time).
╔════════════════╗║M:78 0║ ║SYS HOLD REMIND ║ ╚════════════════╝
Step 4: Enter new System Hold Recall Busy Remind time 1 - 9999
╔════════════════╗
e.g. Set System Hold Recall Busy ║M:78 90║
Remind to 90 seconds. ║SYS HOLD REMIND ║ ╚════════════════╝
Step 5: Press HOLD to save change.
╔════════════════╗║*:78 90║ ║SYS HOLD REMIND ║ ╚════════════════╝
(Mode 79) Transfer Recall Time
The Transfer Recall Time for a Trunk Call can be set from 1 to 9999 seconds.
If the Transfer Recall Time is set to 0, a transferred Trunk Call which is not
answered by the target Station will not recall to the Station which transferred
the Trunk.
Transfer Recall Time is not used for transferred Intercom Calls.
Programming Procedure:
See (Station Programming Section - Mode 76) Maximum Trunk Call Duration
and follow the programming procedure for setting the Transfer Recall Time.
A Keyphone receiving Busy Tone automatically releases and resets after the
Automatic Busy Release Time expires. A Keyphone in System Programming
does not release.
The Automatic Busy Release Time can be set from 1 to 9999 seconds. If set
to 0 there is no Automatic Release.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
There are two methods of Call Forwarding: External and Station.
Station Call Forwarding can be set individually for each Station.
A Station has the choice of two ways to forward calls: All or Busy / No
Answer. Each can be set to Call Forward to either another Station or to an
External number. Call Forwarding to an External number is achieved by the
use of Speed Dial bins.
Call Forwarding - All Calls - All Calls are automatically forwarded with no delay.
Call Forwarding - Busy / No Answer - All Calls will be forwarded if the Station
is busy or after the Station rings for the programmed no answer time.
Call Forwarding to an External number - A Trunk ringing the Station is treated
the same as External Call Forwarding. Stations calling the Station will access a
Trunk automatically and dial the number in the assigned Speed Dial bin.
A Call can not be transferred to a Station which has Call Forwarding - All Calls
or Call Forwarding - Busy (when busy) set to an External number. This would
automatically connect the calling Station to an outside line.
Note: Ensure that the Speed Dial bin is not restricted for the Station that has
to dial the number. Speed Dial bins above the (System Programming
Section - Mode 63) Speed Dial Toll Restriction Break Point are NOT Toll
restricted.
Programming Procedure
See (Trunk Programming Section) External Call Forwarding for how to set Call
Forwarding for individual Trunks.
Refer to the Easy Reference Guide for how to set Call Forwarding for a Station.
When using Call Forward - Busy / No Answer a Station can be programmed to
forward calls to another Station (or External number) if not answered within a
programmed time.
The No Answer Forward Time can be set from 10 to 9999 seconds. One
Trunk ring cycle equals 4 seconds.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
When using Call Forward - Busy / No Answer a Station can be programmed to
ring for a programmed time before forwarding calls to another Station (or
External number) if the Station is busy.
The Call Forward Busy Ring Time can be set from 0 to 9999 seconds.
Programming Procedure:
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
A Station has the choice of two ways to forward calls: All or Busy / No
Answer.
All Calls are automatically forwarded with no delay to either another Station, a
Station Hunt Group, or to an External number. A Speed Dial bin (01 - 09, 100
- 499) is used to store the External number to be dialed.
Call forwarding to an External number has to be set from the individual
Stations.
Warning:Careful consideration must be taken when setting Call Forwarding
for Voice Mail ports, Fax machines, Modems, and other similar
devices.
Refer to the Easy Reference Guide for how to set Call Forwarding for a Station.
See (Station Programming Section - Mode 38) Use Call Forward for allowing or
restricting Stations from setting Call Forward.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
Step 8: (Optional) Press TRF to scroll forward to next Station Port or MIC to
move backward to Previous Port. Repeat from Step 4.
╔════════════════╗
e.g. Move to next Station Port ║M:85 12 ║
No Call Forwarding is set. ║ ST:111 ║ ╚════════════════╝
(Mode 86) Call Forward - Busy / No Answer
A Station has the choice of two ways to forward calls: All or Busy / No
Answer.
All Calls will be forwarded if the Station is busy or after the Station rings for
the programmed no answer time to either another Station, a Station Hunt
Group, or to an External number. A Speed Dial bin (01 - 09, 100 - 499) is
used to store the External number to be dialed.
A busy Station can be programmed to ring for a programmed time before
forwarding calls to another Station (or External number).
Call forwarding to an External number has to be set from the individual
Stations.
Warning:Careful consideration must be taken when setting Call Forwarding
for Voice Mail ports, Fax machines, Modems, and other similar
devices.
Refer to the Easy Reference Guide for how to set Call Forwarding for a Station.
See (Station Programming Section - Mode 38) Use Call Forward for allowing or
restricting Stations from setting Call Forward.
Programming Procedure:
See (Station Programming Section - Mode 85) Call Forward - All Calls and
follow the programming procedure to set Call Forward - Busy / No Answer.
When an Incoming Call on a Trunk is ringing a Station, which has Call
Forwarding set, the Incoming Call will be forwarded. A Station can be
restricted from Call Forwarding unanswered Incoming Calls.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
When a Trunk or Station is attempting to ring a busy Station, which has Call
Forward - Busy / No Answer set, the call will be forwarded. An optional delay
can be added to allow the Station time to answer the call. (MSG = Yes =
Call Forward Busy Ring)
See (Station Programming Section - Mode 87) Call Forward Incoming Calls and
follow the programming procedure for setting Call Forward Busy Ring.
When a DNIS Call is ringing a Station, which has Call Forwarding to V-Mail set,
the DNIS Call can be forwarded to the corresponding Mailbox for that ringing
station.
Since the DNIS call is considered a Incoming Call Section 2 Mode 87 will also
need to be programmed.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
On some systems single-line telephones must share a DTMF receiver(s). For
equal sharing of this facility a time limit for dialing must be set. Only singleline telephones that are assigned a DTMF receiver will get Dial Tone. The
single-line telephone will receive a Busy Tone after the Dial Time has expired if
not making a Trunk or Intercom Call.
The SLP Dial Time can be either an absolute time beginning from when the
single-line telephone first receives Dial Tone or a time-out after the last digit
dialed.
DTMF single-line telephones can still dial through on a Trunk after the elapsed
time.
The SLP Dial Time can be set from 5 to 9999 seconds.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
On some systems single-line telephones must share a DTMF receiver(s). For
equal sharing of this facility a time limit for dialing must be set. The SLP Dial
Time can be either an absolute time beginning from when the single-line
telephone first receives Dial Tone or a time-out after the last digit dialed.
Note: SLP Dial Time is redundant for some systems and single-line interface
cards as they have one DTMF receiver per port.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
Any pulses less than 80 ms are considered to be Pulse dialing.
All pulses or flashes between 80 ms and the Lower Flash Limit are ignored.
Any flashes between the Upper and Lower Flash Limits are considered to be a
hookswitch Flash.
All flashes greater than the Upper Flash Limit are considered to be a
disconnect.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
When a message has been set to a single-line telephone, a Message Waiting
Lamp can be set to indicate that a message is waiting. If the Station is busy
the Lamp will remain off. A Station can be set to use the Message Waiting
Lamp feature. When a single-line telephone has a Message Waiting the Lamp
will flash at a programmable interval.
The SLP Message Waiting Lamp Time can be set from 1 to 20 seconds. If set
to 0 there will be not Message Waiting Lamps.
Note: The single-line telephone must have a Neon lamp that works with 90
VDC across Tip & Ring to be used as a Message Waiting Lamp. Not all
systems provide the 90 VDC.
Refer to the Easy Reference Guide for more information about setting and
answering a Message Waiting.
See (Station Programming Section - Mode 13) Set Message Waiting Lamp for
how to set the Message Waiting Lamp on a single-line telephone.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
When a Station Port has a Message Waiting it can be set to give a RING RING
at a programmable interval. If the Station is answered during the ringing it can
be set to call back to the Station that set the message.
The Message Waiting Ring Time can be set from 1 to 15 minutes. If set to 0
there is no ring for Message Waiting.
Refer to the Easy Reference Guide for more information about setting and
answering a Message Waiting.
See (Station Programming Section - Mode 14) Automatic Message Callback for
how to set a Station to automatically call back the Station leaving the
message.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
When a message has been set to a single-line telephone, a Message Waiting
Lamp can be set to indicate that a message is waiting. When a single-line
telephone goes off-hook and there is a Message Waiting, the single-line
telephone can be given a special tone to indicate that a message is waiting.
Note: Use of the Special Tone for Message Waiting Indication on single-line
telephones is not necessary when using Message Waiting Lamps.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]
When a Single-line Telephone goes off-hook it can be made to call the Operator
after a period of time to notify about the off-hook condition. Urgent Call Time
sets the time after which the off-hook Single-line Telephone will ring the
Operator.
The Urgent Call Time can be set from 1 to 9999 seconds. If set to 0 there is
no Urgent Call Time.
Programming Procedure
Step 1: Enter Programming Mode by Pressing [PROG-PROG-1-2-3-HOLD]