Ativa A241 User Manual
Table of contents
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Parts checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Choose a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Install handset battery . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Table/desk installation . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Wall mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Charge the handset battery . . . . . . . . . . . . . . . . . . . . . . . 7
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Check for dial tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Set the dial mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Set handset date and time . . . . . . . . . . . . . . . . . . . . . . . . 7
Handset ringer style/battery save . . . . . . . . . . . . . . . . . . . . 8
If you subscribe to DSL service . . . . . . . . . . . . . . . . . . . . . 8
Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Telephone operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Handset operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Base operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Temporary tone dialing. . . . . . . . . . . . . . . . . . . . . . . . . .11
Operating range . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Display screen messages . . . . . . . . . . . . . . . . . . . . . . . .12
Speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Store a speed dial entry . . . . . . . . . . . . . . . . . . . . . . . . .13
Edit a speed dial entry . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Delete a speed dial entry. . . . . . . . . . . . . . . . . . . . . . . . .15
Dial a speed dial number. . . . . . . . . . . . . . . . . . . . . . . . .15
Reassign locations in speed dial . . . . . . . . . . . . . . . . . . . . .15
Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Store a directory entry . . . . . . . . . . . . . . . . . . . . . . . . . .16
Edit a directory entry . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Delete a directory entry . . . . . . . . . . . . . . . . . . . . . . . . .17
Dial a directory number . . . . . . . . . . . . . . . . . . . . . . . . .18
Move an entry to the directory . . . . . . . . . . . . . . . . . . . . . . 18
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Call history (caller ID) . . . . . . . . . . . . . . . . . . . . . . . . . .20
Review call history . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Delete records from call history . . . . . . . . . . . . . . . . . . . . . 20
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Dial a displayed number . . . . . . . . . . . . . . . . . . . . . . . . . 21
Store a call history record in the directory . . . . . . . . . . . . . . . .21
Answering system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Audible indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Set the clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Record your announcement . . . . . . . . . . . . . . . . . . . . . . .24
Review your announcement . . . . . . . . . . . . . . . . . . . . . . . 24
Delete your announcement . . . . . . . . . . . . . . . . . . . . . . .24
Set up your answering system . . . . . . . . . . . . . . . . . . . . .24
Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Listen to & delete messages . . . . . . . . . . . . . . . . . . . . . . .26
Call screening/intercept . . . . . . . . . . . . . . . . . . . . . . . . . 28
Record a memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Message window display. . . . . . . . . . . . . . . . . . . . . . . . .29
Remote access . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Battery care and maintenance . . . . . . . . . . . . . . . . . . . . . .32
Replace the handset battery . . . . . . . . . . . . . . . . . . . . . . .32
Additional information . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
If you subscribe to DSL service . . . . . . . . . . . . . . . . . . . . . . . 39
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . .42
FCC, ACTA and IC regulations . . . . . . . . . . . . . . . . . . . . . . .43
The RBRC seal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Technical specications . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
1
NEED HELP?
This manual has all the feature operation and troubleshooting you need to install
and operate your new Ativa phone. Please take the time to review thoroughly to
ensure proper installation and the benet of this Ativa product. You can also visit
our website at www.ofcedepot.com for support, shopping, and everything new at
Ofce Depot.
Call toll free 1 (888) 379-2005
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3
Before you begin
Parts checklist:
1. Base unit
2. Handset
3. AC power adapter
4. Telephone line cord
5. Battery
6. User’s manual
To purchase replacement
batteries, visit us on the web
at www.ofcedepot.com or
call Ativa customer service at
1 (888) 379-2005.
Getting started
• Important!
B e f o re u s i n g
th i s te l e phon e ,
yo u m u s t r e a d
Important safety
instructions on
page 42.
Handset
Telephone line
cord
Battery
AC power adapter
Base unit
User’s manual
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4
“CLICK”
• U s e o n l y t h e
provided battery, or
equivalent.
Installation
Choose a location
For maximum performance of your
cordless telephone system:
1. Choose a central location for your
Base Unit.
2. In s t a l l yo u r b a s e u ni t a n d
extension handsets away fro m
electronic equipment, such as
personal computers, television
sets and microwave ovens.
3. In loc ati ons whe re the re are
mul ti ple cor dl es s telephone s,
separate base units as much as
possible.
4. Install your telephone equipment
away from heat sour ce s and
sunlight.
5. Avoid excessive moisture, dust
or extreme cold.
Install handset battery
a) Alig n the two hol es in th e pl ug with
th e so cke t pins, the n sna p the plu g
into place.
b) Place the battery in the compartment with
the wires in the lower right corner. Angle
the top of the battery under the top claws
rst, then snap the bottom of the pack in.
Place the wires under the guide, located
below the battery.
c) Replace cover by sliding it up into place.
d) Pl ace the ha nds et in its base whe n
not in use to ensur e maxi mu m daily
performance.
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5
Getting started
Installation
Table/desk installation
Conn ect the power cord. After
charging the battery for at least
16 hours, connect the telephone
line cord.
Standard
electrical outlet
Modular
telephone jack
• Install the base unit
away from electronic
equipment such as
personal computers,
televisi on sets or
microwave ovens.
Av o i d e x c e s s i v e
heat, cold, dust or
moisture.
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6
Installation
Wall mounting
Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting
is optional.
1. Run the power and telephone cords through the slot, then connect them to the jacks located
on the underside of the base.
2. Plug the AC adapter into an electrical outlet. If the battery has not been previously charged,
place the handset in the base, and allow it to charge for at least 16 hours (or overnight). Connect
the telephone line cord to the wall jack.
3. Mount the base on the wall. Position the base unit so the mounting studs will t into the
holes on the wall mount bracket. Slide the base unit down on the mounting studs until
it locks into place.
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7
Getting started
Installation
Charge the handset battery
Place the handset in the base. CHARGING... will display. Be sure to charge the battery for at least 16
hours before using your phone.
Language
• Press PROG, then press or
• The current setting blinks. Press
• Press SELECT to save your selection.
Check for Dial Tone
After the batteries are charged, pick up the handset and press TALK; you should hear a dial tone. If you
do not, try this phone in another phone jack.
Set the Dial Mode
If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you have
pulse (rotary) service, you’ll need to change the dial mode.
• Press PROG.
• Press or
• Press SELECT. The current setting blinks.
• Press or
• Press SELECT to save.
until the screen displays DIAL MODE: and the current setting.
to select TONE or PULSE.
Set Handset Date and Time
If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming
call. If you do not have caller ID service, you can set the date and time manually:
• Press PROG, then press or
• The month is ashing. Press or
Press SELECT.
until LANGUAGE is displayed. Press SELECT.
or
until the screen displays the correct language.
until DATE/TIME is displayed. Press SELECT.
until the screen displays the correct month.
• If the phone will
not be used for a
long period of time,
remove the battery
to prevent possible
leakage.
• If you have any
trouble installing
your phone,
please refer to the
Troubleshooting
section near the
end of this manual.
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• In the event of a
power outage, or if
your phone’s power
cord is unplugged,
the time setting will
be lost.
Installation
• The day is ashing. Press or
• The hour is ashing. Press
• The minute is ashing. Press or
• AM or PM is ashing. Press or
Handset ringer style/battery save
You can select from four different handset ringer styles, or turn the ringer off and extend the
battery life.
• With the handset in idle (off) mode, press PROG.
• Press or
• Press SELECT. The current setting blinks, and you will hear a sample of the ring.
• Press or
• Press SELECT.
until the screen displays RINGER: and the current setting.
to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone.
If you subscribe to DSL service:
If you hear noise during conversations and/or your
caller ID features aren’t functioning properly, install
a noise lter to the telephone line between the base
unit and the telephone line jack. Contact your DSL
provider to obtain a noise lter.
until the screen displays the correct day. Press SELECT.
or
until the screen displays the correct hour. Press SELECT.
until the screen displays the correct minute. Press SELECT.
to choose between AM or PM. Press SELECT
To single telephone
jack (RJ11C)
Telephone line cord
Noise lter
(For DSL users)
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9
Telephone operation
Handset operation
1. Make a Call
Press before or after dialing number to place a call.
2. Flash/Call Waiting
Press to begin a call, then dial a number. During a call,
press to receive an incoming call, if call waiting is activated.
Chan
3.
While on a call, press
4. Delete
Press to delete one or all calls in the call log. See page 20 for
complete instructions.
5. Answer a Call
Press any key (except OFF) to answer a call.
6. Handset Volume
Adjust the volume while on a call. A double beep will sound
when you reach the maximum or minimum setting.
CID and D IR keys
• When phone is not in use, press
information.
• When phone is not in use, press
entries.
7. Select
Press to conrm the highlighted option while in programming mode.
8. Off
During a call, press to hang up. While in programming mode, press to cancel an operation, back up,
or exit.
9. Redial/Pause
Press to view redial memory. While entering numbers, press and hold to insert a dialing pause.
10.
PROG
Press to enter programming mode.
CHAN to switch to a clearer channel.
(any key)
/CID to display caller ID
/DIR to display directory
1,2
5
3,4
6
7
8
10
9
Basic operation
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10
Telephone operation
Base operation
1. Locate Handset
2. Answer on/off
3. Delete
4. Microphone
5. Repeat
6. Play/Stop
7. Skip
8. Menu
9. Rec/Memo
10. Time/Set
11. Change
12. Base Volume
13. Message Window Display
1
2
13
12
11
10
9
3 4 5 6 7
8
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11
Basic operation
Telephone operation
Temporary tone dialing
If you have pulse (rotary) service, you can change from pulse dialing to touch tone dialing during a
call by pressing * TONE.
1. Dial the number.
2. Press * TONE. Buttons pressed after this send touch tone signals.
3. After you hang up, the phone automatically returns to pulse service.
Operating range
Th i s cordl e ss tele p hone op e r ates wi t hin th e ma ximum po wer all o wed by th e Fe dera l
Communications Commission (FCC). Even so, this handset and base can communicate over only a
certain distance — which can vary with the locations of the base and handset, the weather, and the
construction of your home or ofce.
If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might
not connect when you press TALK. Move closer to the base, then press TALK to answer the call.
If you move out of range during a phone conversation, you might hear noise or interference. To improve
reception, move closer to the base.
If you move out of range without pressing OFF, your phone will be left off the hook. To hang up properly,
walk back into range, periodically pressing OFF.
• Temporary tone
dial mode is useful
if you need to send
touch tone signals
for access to
telephone banking
or long distance
services.
• For clearer
reception while on
a call, press the
CHAN button until
any interference is
eliminated.
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12
Telephone operation
Display screen messages
Screen displays: When:
** RINGING **
CONNECTING...
PHONE ON
CHARGING
** PAGING **
BATTERY LOW
SCANNING...
CAN’T CONNECT
RINGER OFF
There is a call coming in.
The handset is waiting for dial tone.
The handset is in use.
The handset is in the base and the battery
is charging.
The base is paging the handset.
The battery needs to be recharged.
The handset is changing to another of the
30 channels available.
Displays and a sad tone sounds when the
base power is off and TALK is pressed.
The handset ringer is turned off.
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13
Basic operation
Speed dial
You can store telephone numbers you call frequently in two different ways, as speed dial numbers,
or in the directory. Each number can have up to 24 digits. You will program names to go with the
numbers, each can have up to 15 characters.
Up to ten numbers and names can be stored, total. You can store as many as nine numbers with
names into speed dial memory locations you assign (1 through 9). You can also store numbers with
names alphabetically in the directory. See Telephone Directory for instructions.
Store a speed dial entry
1. Press PROG on the handset.
2. Press
3. Press SELECT The screen displays ENTER 1-9.
4. Press the key (1 through 9) for the memory location where you want to store this entry. The
screen displays ENTER NAME.
5. Using the chart on the next page, enter up to 15 characters for the name you’re storing with
the number. Use
6. When you nish entering the name, press
NUMBER.
7. Enter the telephone number using the number keys. Use
After at least one digit has been entered, press REDIAL/PAUSE to store pauses in the dialing
sequence, if necessary. Press REDIAL /PAUSE to display the last number dialed.
8. Press SELECT to store your entry. The screen displays DISTI NCT RI NG? and the
current setting.
9. Press
calls from this number by changing to a distinctive ringing pattern after the rst ring. Choose
N for a normal ringing pattern.
10. Press SELECT to conrm your selection. If you chose Y, a D will be displayed with the
director y entry.
until the screen displays SPEED DIAL.
or
to backspace and make corrections; use
or
to change the setting. Choose Y (for yes) if you wish the phone to alert you to
to advance and add a space.
SELECT. The screen displays ENTER
to backspace and make corrections.
• The entries you
stored in speed
dial memory will
be marked with
01 through 09
in the telephone
directory.
OFF at any
• Press
time to exit memory
mode.
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14
Speed dial
• When directory
memory is full the
screen displays
MEMORY FULL,
an error tone
sounds, and you
cannot store a
new number
until you delete a
record in speed
dial memory or
the directory.
• If the speed
dial location is
not empty, your
new entry will be
stored in place of
the old and the
rst entry will be
deleted. Take
caution to not
save over entries
you do not wish
to delete from
memory.
Press Once Twice 3 Times 4 Times 5 Times 6 Times
1
2
3
4
5
6
7
8
9
0
*
#
1
A B C 2
D E F 3
G H I 4
J K L 5
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
0
*
& ‘ , - . #
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