ATI Technologies RADEON 9800 PRO Getting Started Manual

Mac Edition
Getting Started Guide

P/N 117-40155-30

Copyright © 2003, ATI Technologies Inc. All rights reserved.

ATI and all ATI product and product feature names are trademarks and/or registered trademarks of
ATI Technologies Inc. All other company and/or product names are trademarks and/or registered
trademarks of their respective owners. Features, performance and specifications are subject to change
without notice. Product may not be exactly as shown in the diagrams.

Reproduction of this manual, or parts thereof, in any form, without the express written permission of
ATI Technologies Inc. is strictly prohibited.

i

The User’s Guide

Your ATI Graphics Accelerator comes complete with a User’s
Guide in Portable Document Format (PDF). The User’s Guide
describes in detail the features and functions of your ATI Graphics
Accelerator and the associated software. The User’ s Guide is
installed with the software and can also be found on the installation
CD-ROM. F o r more inf ormation see User’ s Guide on page 10.

Disclaimer

While every precaution has been taken in the preparation of this
document, ATI Technologies Inc. assumes no liability with respect
to the operation or use of ATI hardware, software or other products
and documentation described herein, for any act or omission of A T I
concerning such products or this documentation, for any
interruption of service, loss or interruption of business, loss of
anticipatory profits, or for punitive, incidental or consequential
damages in connection with the furnishing, performance, or use of
the ATI hardware, software, or other products and documentation
provided herein.

ATI Technologies Inc. reserves the right to make changes without
further notice to a product or system described herein to improve
reliability, function or design. With respect to ATI products which
this document relates, ATI disclaims all express or implied
warranties regarding such products, including but not limited to, the
implied warranties of merchantability, fitness for a particular
purpose, and non-infringement.

ii

Table of Contents

The User’s Guide .............................................................................. i

Disclaimer.......................................................................................... i

ATI Graphics Accelerator:

Getting Started Guide ................................................... 1

Before Installing the ATI Graphics Accelerator ............................ 1

Installing your ATI Graphics Accelerator card.................... ... ... ... . 3

Installing a RADEON 9800 PRO Mac Edition.................................6

Connecting to the Hard Drive power connector......................................6

NTSC/PAL Support............................................... .................................. 8

To change the setting to PAL ..................................................................8

Installing The Software.................................................................... 9

About ATI Software.......................................................................... 9

User’s Guide ...................................... ............................ ........................10

Solutions to Common Problems .................................................. 11

Warranty Information..................................................................... 13

Product Warranty Registration ..............................................................13

CustomerCare ........................................................................................13

Hardware Warranty Service Statement..................................................13

Warranty Service ............................................................................ ... .... 14

Compliance Information................................................................ 16

CE Compliance Information..................................................................17

1

ATI Graphics Accelerator:
Getting Started Guide

Before Installing the ATI Graphics
Accelerator

ATI Technologies Inc. (ATI) provides customer service to
registered users. To ensure you receive all Service and Warranty
options available to you, your product must be registered online
at:

www.ati.com/online/registration
The 102 part number (p/n) and the serial number (s/n) printed

on the video card is required for registration.

Write these numbers down before installing your new ATI
product.

Enter your serial number (s/n)
here:

Enter your 102 part number
(p/n) here:

IMPORTANT

2

The ATI Graphics Accelerator fits into connectors called
expansion slots, inside your Apple

®

Macintosh computer.

Your Power Macintosh computer has one or more expansion
slots designed to accept Peripheral Component Interconnect
(PCI) cards and/or one Accelerated Graphics Port (AGP) card.

The following procedure details the installation of a card in a
typical Apple

®

G4-based computer. If your computer does not
match this configuration, please refer to the expansion card
installation instructions that came with your computer.

For Mac OS 9.x users only:

• If your computer stops responding (hangs) after
installing the ATI Graphics Accelerator, you may have
an incompatible graphics accelerator extension. This can
occur when Mac OS software or other ATI graphics
accelerators are installed.

• Restart your computer and hold down the SHIFT k ey
during startup. This disables all extensions from loading.
After disabling extensions, you can update the graphics
accelerator extension by installing the software included
with your card. For more information about installing
the software, see “Installing The Software” on page 9.

Turn off the power to your system and discharge your
body’s static electric charge by touching a grounded
surface—for example, the metal surface of the power
supply—before performing any hardware procedure.

The manufacturer assumes no liability for any damage,
caused directly or indirectly, by improper installation of
any components by unauthorized service personnel. If you
do not feel comfortable performing the installation, consult
a qualified computer technician.

Damage to system components, the accelerator card, and
injury to yourself may result if power is applied during
installation.

READ ME FIRST

IMPORTANT

3

Installing your ATI Graphics
Accelerator card

1. Turn off your co mputer, and disconnect the monitor cable.

2. Open your computer. If necessary, consult your computer
system manual for instructions.

3. Choose the PCI or the AGP expansion slot yo u wi sh t o use.

4. Touch the m etal part of the power supply case.

Touching the grounded portion of the power supply case will

discharge your body’s static electricity.

To install a RADEON 9800 PRO MAC EDITION
see “Installing a RADEON 9800 PRO Mac Edition”
on page 6.

Power Supply

Expansion Slots