ATI FIREGL V5000 User Manual

TM

FireGL

User’s Guide

V5000

P/N 137-50053-10

ii

Copyright © 2004, ATI Technologies Inc. All rights reserved.

ATI and ATI product and product feature names are trademarks and/or registered trademarks of ATI
Technologies Inc. All other company and/or product names are trademarks and/or registered
trademarks of their respective owners. Features, performance and specifications are subject to change
without notice. Product may not be exactly as shown in diagrams.

Reproduction of this manual, or parts thereof, in any form, without the express written permission of
ATI Technologies Inc. is strictly prohibited.

Disclaimer

While every precaution has been taken in the preparation of this document, ATI Technologies Inc.
assumes no liability with respect to the operation or use of ATI hardware, software or other products
and documentation described herein, for any act or omission of ATI concerning such products or this
documentation, for any interruption of service, loss or interruption of business, loss of anticipatory
profits, or for punitive, incidental or consequential damages in connection with the furnishing,
performance, or use of the ATI hardware, software, or other products and documentation provided
herein.

ATI Technologies Inc. reserves the right to make changes without further notice to a product or system
described herein to improve reliability, function or design. With respect to ATI products which this
document relates, ATI disclaims all express or implied warranties regarding such products, including
but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non­infringement.

Documentation Updates

ATI is constantly improving its product and associated documentation. To maximize the value of your
ATI product, you should ensure that you have the latest documentation. ATI’s documentation contains
helpful installation/configuration tips and other valuable feature information.

IMPORTANT SAFETY INSTRUCTIONS

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• Read Instructions - All the safety and operating instructions should

be read before the product is operated.

• Retain Instructions - The safety and operating instructions should

be retained for future reference.

• Heed Warnings - All warnings on the product and the operating

instructions should be adhered to.

• Compatibility - This option card is for use only with IBM AT or

compatible UL Listed personal computers that have Installation
Instructions detailing user installation of card cage accessories.

• Grounding - For continued protection against risk of electric shock

and fire, this accessory should be installed only in products equipped
with a three-wire grounding plug, a plug having a third (grounding)
pin. This plug will only fit into a grounding-type power outlet. This is a
safety feature. If you are unable to insert the plug into the outlet,
contact your electrician to replace the obsolete outlet. Do not defeat
the safety purpose of the grounding-type plug.

• Secure Attachment

tightened as to provide continuous bonding between the option card
and the PC chassis.

• Lightning - For added protection for this product during a lightning

storm, or when it is left unattended and unused for long periods of
time, unplug it from the wall outlet, and disconnect the antenna or
cable system. This will prevent damage to the product due to
lightning and power-line surges.

• Power Lines - An outside antenna system should not be located in

the vicinity of overhead power lines or other light or power circuits, or
where it can fall into such power lines or circuits.

• Antenna Installation - When installing an outside antenna system,

extreme care should be taken to keep from touching such power lines
or circuits, as contact with them may be fatal.

- All card securement pins shall be completely

iii

iv

Table of Contents

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

System Requirements 1
Before You Begin 2

Record Your Serial and Part Numbers 2
Uninstall Previous Graphics Card Drivers 3

Installing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . 5

Quick Installation 5
Detailed Installation 6

Connecting Display Devices 7
Turning on the System 10

Installing Software . . . . . . . . . . . . . . . . . . . . . . . . 11

HYDRAVISION™ Multi-monitor Management 11
Installing Drivers and Software in Windows® 11

Software Installation Prerequisites 11
Monitor Configuration 13
Reinstalling Drivers 14

v

Display Properties. . . . . . . . . . . . . . . . . . . . . . . . . 15

Accessing the Display Properties Tabs 15
ATI Displays Tab 16

Dynamic Display Reassignment 18
ATI Color Tab 18

Hotkeys 22
ATI Options Tab 24
ATI Rotation Tab 25
ATI Configuration Tab 27
ATI Advanced Settings Tab 29

Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Troubleshooting 33

General Problems 34
Customer Care 36

Contact Information 36
Warranty Information 38

vi

Hardware Warranty Service Statement 38
Warranty Service 38
Limitations 38

Getting Additional Accessories 39
Compliance Information 39

FCC Compliance Information 39
Industry Canada Compliance Statement 40
CE Compliance Information 41
Informations de conformité de la CE 42
CE-Konformitätserklärung 42
VCCI Class B ITE Compliance Information 42
MIC Certification Information 42

CHAPTER 1:

Getting Started

System Requirements 1

Your ATI FireGL

TM

V5000 card is an advanced workstation 3D graphics
card based on a high-bandwidth, parallel pipeline geometry and rendering
architecture. The card delivers workstation-class performance to designers,
engineers, and animators, and runs the latest OpenGL® and Microsoft®
DirectX® applications.

Features of your FireGL™ workstation graphics card include:

• Real-time photo-realistic rendering and animation.

• Stable and reliable software support for Windows® and Linux®
platforms.

• Software drivers optimized and certified for professional
workstation applications.

• SMARTSHADER™ HD technology for creating complex visual
effects.

• SMOOTHVISION™ HD technology for advanced full-scene anti­aliasing.

• HYPER Z™ HD technology for efficient Z-buffer bandwidth
consumption.

System Requirements

Make sure you meet the following system requirements before installing
your FireGL

Hardware • Intel® Pentium® 4/Xeon®; AMD Athlon® 64/K7/XP or

TM

V5000 card.

compatible.

• 128 MB of system memory; 256 MB or more for best
performance.

• Motherboard with available X16 lane PCI Express slot
and correct chipset driver.

• CD-ROM drive (required for installation software).

• 350 watt or greater power supply (recommended).

2 Before You Begin

Operating
System

Monitor • High-resolution MultiSync or multi-frequency monitors

• Windows® 2000 with Service Pack 1 (or higher).

• Windows® XP Home or Pro with Service Pack 1 (or
higher).

• Linux® XFree86 4.X.0.

or other VGA monitors.

• Digital flat-panel (DFP) displays or digital CRT
displays.

Before You Begin

Before you begin installing your FireGL
following.

Record Your Serial and Part Numbers

The serial number and 102 part number on the graphics card are required
for registration. They are located on a sticker on the back of the card.

Write these numbers down before installing your new ATI product.

TM

V5000 product, please do the

Serial and Part Numbers

X

Y

Serial number (S/N)

102 part number (P/N)

Before You Begin 3

Uninstall Previous Graphics Card Drivers

To ensure the successful installation of your new FireGL
must uninstall the drivers for the existing graphics card before removing it
from your computer.

To uninstall previous drivers

With your current graphics card still in your computer:

1 Close all applications that are currently running.

2 Navigate to the Control Panel and select Add/Remove Programs.

3 Select your current graphics card drivers and select Add/Remove.

The wizard will help you remove your current display drivers.

Note: If the previously installed graphics card has any additional
software installed, it should also be removed at this point.

4 Restart your system after the drivers have been removed.

TM

V5000 card, you

4 Before You Begin

Quick Installation 5

CHAPTER 2:

Installing Hardware

This chapter will guide you through the physical installation of your

TM

FireGL

Quick Installation

V5000 card.

Experienced users and system administrators can follow these brief
instructions for installing the FireGL

TM

V5000 card in the shortest possible

time.

To perform a quick installation

1 Uninstall the drivers and software for your old graphics card if you

have not already done so.

Note: If you are using a motherboard containing an on-board
graphics solution and do not intend to use it as part of a multiple
monitor display, disable it.

2 Shut down and disconnect your computer system.

3 Remove any previously installed card.

4 Install your new FireGL

TM

V5000 card.

5 Reassemble and connect your computer system.

6 Install the FireGL

the ATI Installation CD-ROM by doing one of the following:

• Run through the automatic

•

Start > Run > X:\ATISETUP.EXE (where X is the drive letter of

your CD-ROM drive).

TM

V5000 drivers and configuration software from

ATIS ETUP utility; or

6 Detailed Installation

Detailed Installation

The following instructions will take you step by step through the
installation of your new FireGL

Consult your system builder or OEM to ensure that your system has an

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adequate power supply. A PCI Express™ compatible system has a
specialized 12V graphics card power connector. A 350 watt or greater
power supply is recommended. Consult your computer system manual to
ensure the power supply is designed to accommodate a high-end
graphics card with a peak dissipation above 75 watts.

TM

V5000 graphics card.

1 Turn off the computer, monitor, and other peripheral devices.

2 Unplug the computer’s power cord and disconnect all cables from the

back of your computer.

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WARNING - Wait approximately 20 seconds after unplugging the

power cord before disconnecting a peripheral or removing a
component from the motherboard to avoid possible damage to the
motherboard.

3 Remove the computer cover.

If necessary, consult your computer’s manual for help in removing
the cover.

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WARNING - Remember to discharge your body’s static electricity by

touching the power supply or the metal surface of the computer
chassis.

4 Unscrew or unfasten and remove any existing graphics card from

your computer.

Note: If your computer has an on-board graphics capability, you may
need to disable it on the motherboard. For more information, see your
computer documentation.

5 Locate the appropriate slot and, if necessary, remove the metal back-

plate cover.

Detailed Installation 7

6 Align your ATI graphics card with the slot and press it in firmly until

the card is fully seated.

7 Screw in or fasten the graphics card securely and replace the

computer cover.

8 Reconnect any cables you have disconnected and plug in the

computer’s power cord.

9 Turn on the monitor and then your computer.

Connecting Display Devices

The following connections are available:

TM

FireGL

V5000 Baseplate Connections

X

Y

Z

Your FireGL

DVI-I Connection

Stereographics Connection

DVI-I Connection

TM

V5000 card can connect one or two monitors, either DFP/

digital CRT or analog VGA. It can also connect a stereographics device.

You will need to use an adapter to connect analog VGA devices to the
DVI-I connections.

8 Detailed Installation

Using a VGA-to-DVI-I Adaptor

X

Y

Z

VGA Monitor Connector

VGA-to-DVI-I Adaptor

DVI-I Connection

Make sure all cables are securely connected before turning on your system.

Display Configurations

Your FireGL™ graphics card provides dual display functionality as well
as quad-buffered stereographics. The following table lists the different
ways you can connect displays to your card.

Display
Configuration

Single DFP
display

Single CRT
display

Quad-buffered
stereographics
device

Connector(s)

Comments

Used

DVI-I connector DFP - digital flat panel display.

VGA connector
with VGA-to-DVI-I
adapter

Quad-buffered
stereographics

CRT- cathode ray tube analog
display.

The DVI-I connection can support a
CRT display using the VGA-to-DVI-I
adapter.

A monitor must be connected for
quad-buffered stereographics to
function.

Detailed Installation 9

Display
Configuration

DFP display +
Quad-buffered
stereographics
device

CRT display +
Quad-buffered
stereographics
device

DFP display +
DFP display

CRT display +
DFP display

CRT display +
CRT display

DFP display +
DFP display +
Quad-buffered
stereographics
device

Connector(s)
Used

DVI-I connector +
Quad-buffered
stereographics

VGA connector
with VGA-to-DVI-I
adapter +
Quad-buffered
stereographics

DVI-I connector +
DVI-I connector

VGA connector
with VGA-to-DVI-I
adapter +
DVI-I connector

VGA connector
with VGA-to-DVI-I
adapter +
VGA connector
with VGA-to-DVI-I
adapter

DVI-I connector +
DVI-I connector +
Quad-buffered
stereographics

Comments

UNSUPPORTED - Quad-buffered

stereographics will not function
correctly if two monitors are enabled.
Disable one monitor before using
stereographics.

CRT display +
DFP display +
Quad-buffered
stereographics
device

CRT display +
CRT display +
Quad-buffered
stereographics
device

VGA connector
with VGA-to-DVI-I
adapter +
DVI-I connector +
Quad-buffered
stereographics

VGA connector
with VGA-to-DVI-I
adapter +
VGA connector
with VGA-to-DVI-I
adapter +
Quad-buffered
stereographics

UNSUPPORTED - Quad-buffered
stereographics will not function
correctly if two monitors are enabled.
Disable one monitor before using
stereographics.

UNSUPPORTED - Quad-buffered
stereographics will not function
correctly if two monitors are enabled.
Disable one monitor before using
stereographics.

10 Detailed Installation

Turning on the System

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WARNING - Turn on your monitor before you turn on your

computer. Failure to do so could damage your monitor.

If you have properly installed your graphics card, operating system
messages will appear once the boot procedure is finished.

Your monitor will be running in a basic video mode. Higher refresh rates
are not available at this stage of the installation. Once you have installed the

TM

FireGL

V5000 drivers and software, you can use the Display Properties

control panel to adjust the video settings and configure multiple monitors.

HYDRAVISION™ Multi-monitor Management 11

CHAPTER 3:

Installing Software

This chapter will guide you through the installation of the drivers and
software associated with your FireGL

TM

V5000 card.

HYDRAVISION™ Multi-monitor Management

The HYDRAVISION™ multi-monitor and desktop management software
will install automatically with the Express driver installation of the
ATISETUP utility. If you do not want to install HYDRAVISION™ , select
the Custom driver installation and clear the HYDRAVISION™ check
box.

For more information concerning HYDRAVISION™ , consult the user’s
guide included on the ATI Installation CD-ROM.

Installing Drivers and Software in Windows®

You will need to install the FireGL
following cases:

• After you have installed the card in your system.

• After you have reinstalled or upgraded your operating system.

TM

V5000 drivers and software in the

This procedure applies to Windows® 2000 and Windows® XP.

L

Linux drivers and installation instructions are available from

ati.com/support

Software Installation Prerequisites

To install or remove the drivers, you must have administrator rights or be
logged on as a user with administrator rights.

12 Installing Drivers and Software in Windows®

Your operating system must be installed and running before you can install
the FireGL

TM

V5000 drivers. You must also have Service Pack 1 (or higher)

for Windows® 2000 or Windows® XP installed.

Make sure your monitor cable is properly attached before you begin.

Note: The installation dialog will display in English if your operating
system’s language is not supported.

To install ATI drivers and software

1 Start your system. When the Found New Hardware Wizard

comes up, click Cancel. When the System Settings Change
window asks you to restart your computer, click No.

2 Run the ATISETUP utility. The ATISETUP utility will start

automatically if you insert the ATI Installation CD-ROM into your
CD-ROM drive after the operating system has started. If your CD­ROM auto-run is not enabled or the ATISETUP utility does not start
automatically:

a) Click the Start button in the task bar.
b) Click Run.
c) Select ATISETUP.EXE from the root directory of the ATI

Installation CD-ROM.

d) Click OK.

3 Click Install under Software Install.

4 Click Next.

5 Click Yes to the license agreement. ATI Easy Install will start the

Installation Wizard.

6 Follow the wizard’s on-screen instructions to complete the

installation.

Note: The Express installation option is recommended. The
HYDRAVISION™ multi-monitor and desktop management software
will automatically be installed, along with the ATI driver, by selecting
this option. Not all software components are installed using the
Express installation. Custom installation allows you to select
individual software components for installation.

7 When the Setup complete message appears, select Yes, I want to

restart my computer now and click Finish.

Monitor Configuration 13

8 After the system reboots, the Found New Hardware message may

display the Digital Signature Not Found message. Click Yes or
Continue to complete the driver installation.

Monitor Configuration

Once the drivers and software have been installed, you can configure your
monitor.

To configure your primary display

1 Navigate to the Control Panel and choose Display or right-click on

the desktop and choose

2 Choose the Settings tab and select a screen resolution and color

depth that best suit your requirements and your monitor’s
performance.

3 Click the Advanced button and select the Monitor tab.

4 Choose a refresh rate from the drop-down list.

Properties.

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WARNING - Choosing a refresh rate unsupported by your monitor

may damage your monitor. Consult your monitor’s documentation if
necessary.

5 Click OK until you return to the desktop.

To set up a multi-monitor display

1 From the Start menu click Control Panel, then Display. Click the

Settings tab to access the basic multi-monitor configuration settings.

Note: ATI software provides many additional configuration features
that can be accessed by clicking the

Display Properties > Settings tab.

Advanced button from the

2 Select the Monitor icon identified by the number 2.

3 Click Extend my Windows desktop onto this monitor.

4 Set the Screen Resolution and Color Quality as appropriate for the

second monitor. Click

• Refer to your Windows online help and documentation for
further information on using the

Apply or OK to apply these new values.

Settings tab.

14 Reinstalling Drivers

Note: When you use multiple monitors with your FireGL

TM

V5000
card, one monitor will always be Primary. Any additional monitors
will be designated as Secondary.

Reinstalling Drivers

The software installation procedure detailed in this chapter describes how
to install the drivers for your graphics card after you have installed a new
card for the first time and have rebooted your computer.

If you are installing the graphics card drivers in a special working scenario,
such as if you have reinstalled your operating system or want to perform a
manual reinstallation.

To reinstall drivers using the ATISETUP utility

You can always install the drivers using the
Installation CD-ROM. The

ATISETUP utility will start automatically if

you insert the ATI Installation CD-ROM into your CD-ROM drive after the
operating system has started. If your CD-ROM auto-run is not enabled or
the

ATI SETUP utility does not start automatically, perform the following

actions:

1 Click the Start button in the task bar.

2 Select Run.

ATISET UP utility on the ATI

3 Browse to ATISETUP.EXE on the root directory of the ATI

Installation CD-ROM and click

To manually reinstall drivers

To manually reinstall drivers, when prompted for a driver installation CD,
insert the ATI Installation CD-ROM and browse to the
subdirectory.

OK.

drivers

CHAPTER 4:

Display Properties

This chapter describes how to use the advanced display, multiple-monitor,
and 3D graphics features in ATI’s Display Properties options.

Accessing the Display Properties Tabs

The ATI display properties tabs are accessed through the Windows®

Display Properties

right-click on the Windows® desktop or navigate through the Windows®

Control Panel

dialog. To access the Display Properties dialog,

, which is located in the Start menu.

15

Windows® Display Properties Settings Tab

16 ATI Displays Tab

To access ATI display properties tabs

1 Open the Windows® Display Properties dialog.

2 Choose the Settings tab.

3 Click the Advanced button.

ATI Displays Tab

The ATI Displays tab provides control over multiple-monitor features.
Here you can enable/disable display devices and swap the assignment of
Primary and Secondary displays.

The Displays Tab

ATI Displays Tab

Scheme Displays the drop-down list of available display-device

configurations that have previously been created. New
configurations can be entered here and then saved using
the Save button.

ATI Displays Tab 17

ATI Displays Tab

Hotkey Associates a hotkey with a scheme. To input the hotkey,

highlight the field and press the appropriate key
combination on your keyboard.

Display
Configuration
button

Save button Saves display-device configuration schemes.

Delete button Deletes display-device configuration schemes.

Display buttons Enables or disables a display device; they also indicate

These are the buttons that contain the name of the
devices that can be connected to your graphics card, such
as Monitor, Panel, FPD, TV or YPrBr. Clicking on any of
these buttons opens further options to refine your display
on that device.
Only the type of devices supported by your graphic card
will be displayed as valid options.
If the text on the button is greyed out, that device is not
currently connected to your graphics card.

whether a device is enabled or disabled.

To enable or disable a display

If the enable/disable button is green, it indicates the device is enabled. If it
is red, it indicates the device is disabled. If the button is greyed out, the
device is not an option. For example, if there is only one monitor
connected, all buttons will be grey.

1 Click the enable/disable button for the display device you

want to enable/disable.

2 Click OK or Apply to save the changes.

Note: Due to power restrictions, you can normally only have two
devices active at the same time; for example, two monitors or a
monitor and a TV.

To save a display-device scheme

Display-device selections can be saved as a scheme for quick recall.

1 Click the enable/disable button for the display devices you

want to have active.

2 Type a name into the Scheme drop-down list field.

18 ATI Color Tab

3 Click Save to save the scheme.

Dynamic Display Reassignment

You can change the assignment of your Primary and Secondary display on
the fly, without rebooting. If you have more than one display device
available and have the proper adapters or connectors, you can plug it in to
your FireGL
display to that device.

Note: Before you can change the assignment of the Primary display,
at least one Secondary display and the Extended Desktop mode must
be enabled. Extended Desktop mode is enabled through the
Windows®
information, consult your Windows®

To assign your Primary monitor

1 Click the buttons to assign the Primary monitor:

• Clicking the button will reassign the Primary and Secondary

TM

V5000 graphics card in order to view or extend your desktop

Display Property dialog, under Settings. For more

documentation.

monitors. Clicking the button creates a clone or mirror image

of the Primary display onto the Secondary display.

2 Click OK or Apply to save the changes.

ATI Color Tab

The ATI Color tab allows you to configure Gamma, Brightness, and
Contrast color settings for both your desktop and full screen 3D
environments. You can also save settings to a color profile for easy recall.
In addition, you can assign unique hotkey combinations that allow you to
adjust Gamma, Brightness, and Contrast color settings within your full­screen 3D applications.

ATI Color Tab 19

The ATI Color Tab: Desktop Settings

20 ATI Color Tab

The ATI Color Tab: Full Screen 3D Settings

ATI Color Tab

Desktop radio
button

Full Screen 3D
radio button

Profiles for Indicates whether the profiles in the drop-down list are for

Profiles drop­down list

Select Desktop to configure your desktop color settings.

Select Full Screen 3D to configure the color settings for
your 3D applications. Note that the configured settings will
only be apparent within a full-screen 3D application
environment.

your Desktop or a full-screen 3D environment.

Lists all of the Desktop or Full Screen 3D profiles that you
have saved. Selecting a profile from the list loads those
custom color settings for the relevant environment. To
create a new profile, simply type in a name and click Save.

ATI Color Tab 21

ATI Color Tab

Save button Saves your current color settings to a Desktop or Full

Screen 3D profile, using the name you specified in the list
box. To restore these settings later, simply select the
Profile name from the list and click Apply or OK.

Delete button Deletes the profile that is selected in the Profiles list box.

All Colors
checkbox

Red, Green, and
Blue radio
buttons

Gamma slider Increases or decreases the gamma correction of your

Brightness slider Increases or decreases the color brightness of your

Contrast slide Increases or decreases the color contrast of your Desktop

Reset buttons Restores an individual slider setting to its default value.

Color preview
box

Adjusts the Gamma, Brightness or Contrast for Red,
Green, and Blue simultaneously. Note that any individual
color settings in effect are lost if All Colors is selected; the
color settings revert back to the last-known All Colors
settings.

Selects the active color component (Red, Green, or Blue)
whose values will be adjusted by the Gamma, Brightness,
and Contrast sliders. Note that any individual color settings
made are lost if you subsequently select All Colors.

Desktop or full-screen 3D application. Changing the
gamma alters the curvature of the color curve.

Desktop or full-screen 3D application. Changing the
brightness adjusts the vertical position of the color curve.

or full-screen 3D application. Changing the contrast
adjusts the slope of the color curve.

Click Apply or OK to save.

The color image indicates visually how the Gamma,
Brightness and Contrast sliders affect the final color
settings of your display device. In Desktop mode, clicking
on this with your mouse pointer will change the image.

Hotkeys button Opens the Color Hotkeys Settings dialog. There you can

Defaults button Restores all of the color settings to the default values.

Color Curve box The color curve indicates mathematically how the

assign hotkeys for adjusting your color settings within a
full-screen 3D application environment. To activate this
button, you must select the Full Screen 3D radio button.

Click Apply or OK to save.

Gamma, Brightness and Contrast sliders affect the final
color settings of your display device.

22 ATI Color Tab

To create a Desktop or Full Screen 3D profile

1 Choose either the Desktop or Full Screen 3D radio button, as

desired.

2 Adjust the Gamma, Brightness, and Contrast sliders to the desired

settings, either individually or using the

All Colors checkbox.

3 Type a profile name in the Profile list box.

4 Click Save.

To apply the settings for a specific Desktop profile

1 Choose the Desktop radio button.

2 Select the profile name from the drop-down list box.

3 Click Apply or OK.

To apply the settings for a Full Screen 3D profile

1 Choose the Full Screen 3D radio button.

2 Select the profile name from the drop-down list box.

3 Click Apply or OK.

4 Start your 3D application in full-screen mode.

Hotkeys

Some 3D applications automatically load their own color settings rather
than those set through the ATI Color tab. To use custom settings, you can
preconfigure hotkey combinations to either adjust the individual color
properties or apply profiles you have created, once the 3D application is
running.

The Color Hotkeys Settings dialog

ATI Color Tab 23

To access the Color Hotkeys Settings dialog

1 Select the Full Screen 3D radio button.

2 Click the Hotkeys button to access the Color Hotkeys Settings

dialog.

The easiest way to apply your own color settings from within a full screen
3D application is to create a Full Screen 3D profile and save it, assign
hotkeys for the “Load Current Profile” action through the Hotkeys dialog,
make sure that the profile you prefer is selected from the drop-down list
box, and click
trigger the profile.

Some 3D applications allow you to switch easily between full-screen mode
and windowed mode and do not load their own color settings. In windowed
mode, you can make slider adjustments or select a different profile on the
Color tab, then switch back to full-screen mode to see the effects
immediately.

OK. Once inside the 3D application, use the hotkeys to

24 ATI Options Tab

ATI Options Tab

The ATI Options tab provides detailed driver information and access to
your graphics card’s versioning and specifications. You can also enable or
disable the ATI taskbar icon from this dialog.

The Options Tab

ATI Options Tab

Version
Information

Details button Gives access to the Details tab, which lists the card’s

Reactivate all
warning
messages

Enable ATI
taskbar icon
application

Shows the driver build version.

hardware details and driver information.

Reactivates any disabled graphics warning messages.

Enables/disables the ATI taskbar applications and
removes the ATI icon from your system tray.

ATI Options Tab

ATI Rotation Tab 25

Show ATI icon on
taskbar

Disable quick
resolution feature

Reduce DVI
frequency on
high-resolution

Alternate DVI
operational mode

Removes/replaces the ATI icon from the system tray
without disabling the ATI icon applications.

The quick resolution feature is accessible by left-clicking
the ATI icon in the system tray. Checking this option
disables this feature.

Resolves display corruption or no image at high
resolutions (for example 1280x1024 @75Hz) using a
digital DVI display. This setting has no effect when using a
DVI-I-to-VGA adapter.

Use this option if you are experiencing display corruption
on your DVI flat panel display.

ATI Rotation Tab

Use the Rotation tab to rotate the image on your display up to 180 degrees.
This feature is useful when using a flat panel display that can be physically
rotated to different positions.

26 ATI Rotation Tab

The ATI Rotation Tab

ATI Rotation Tab

Rotation buttons Rotates the display by the preset amount.

Configure
Hotkeys drop­down list

Hotkey field Associates a hotkey with a rotation. To input the hotkey,

Save button Saves a hotkey setting.

Lists the rotation actions with which you can associate a
hotkey.
The options are:

• Standard Landscape (0°).

• Rotate 90° Right.

• Rotate 180°.

• Rotate 90° Left.

• Toggle between 0° and 90° Right.

• Toggle between 0° and 180°.

• Toggle between 0° and 90° Left.

click on the field and press the appropriate key
combination on your keyboard.

ATI Configuration Tab 27

ATI Rotation Tab

Defaults Restores the default hotkey settings.

To rotate a single display

1 Select one of the four rotation settings by clicking the appropriate

button.

2 Click OK or Apply.

To rotate multiple displays

1 Select the Settings tab in the Windows® Display Properties

dialog.

2 Select the display to which you want to apply the rotation.

3 Click the Advanced button and select the Rotation tab.

4 Select one of the four rotation settings by clicking the appropriate

button.

5 Click OK or Apply.

ATI Configuration Tab

The Configuration Tab enables you to customize display profiles for
individual applications. Typically, you would change these settings for one
or more of the following reasons:

• Diagnostic purposes.

• Fine-tuning a specific application/system configuration.

• Specific settings recommended by your hardware or software
documentation.

• Tuning your application/system environment for best performance
and memory usage.

28 ATI Configuration Tab

The Configuration Tab

Activating a configuration profile

The

Configuration Profiles listbox displays a number of common

applications whose optimal configuration profile are factory-set by default.

To activate a particular profile, select the application name from the list and
click

Apply. This will add the information to the necessary Windows

registry settings. If prompted, restart Windows.

If you subsequently experience problems with your application, or if you
want to try to optimize the performance of your system on specific
applications, modify your configuration settings accordingly.

Adding a new application profile

Click the

Add button in the Configuration Profiles section and enter the

name of the new application for which you want to set the configuration
parameters.

ATI Advanced Settings Tab 29

Modifying the configuration parameters

To change the configuration settings of a specific application, select the
name of that application from the
the

Modify button. Now select or clear the rest of the configuration controls

Configuration Profiles listbox. Click

on this tabbed dialog to obtain the desired display parameters for the
selected application.

To remove the selected configuration profile completely, select the name
of the application from the

Configuration Profiles listbox click Delete.

Note: You cannot delete the factory-set configuration profiles.

Click the

Configuration Settings

Enable 8-Bit
double-buffered
Overlay Planes

Force copy swap A default setting that forces blit copy from the back-to-

Wait for vertical
retrace

Apply or OK button to enable your Configuration settings.

A default setting that uses 8 bits of each 32-bit frame
buffer pixel as double-buffered overlay planes.

front buffer. This copies pixels quickly from memory to the
screen, reducing flicker and increasing the frame rate.
Note that OpenGL® buffer swaps are implemented using
a back-to-front buffer instead of a screen flip.

The buffer swap is ‘synched’ to the refresh rate of the
monitor. Enabling this will lower the frame rate but reduce
visual artifacts such as tearing. Disabling allows your
application to run at the highest possible frame rate,
regardless of the monitor’s refresh rate, which is typically
less than the frame rate at which the application will run.

ATI Advanced Settings Tab

The Advanced Settings tab enables you to apply ATI’s
SMOOTHVISION™ technology for full-scene anti-aliasing, and to utilize
stereo shutter glasses for visualizing immersive 3D-stereo display (only
available for those FireGL
connector).

TM

V5000 cards equipped with a stereo video

SMOOTHVISION™ improves image quality by removing jagged edges

(anti-aliasing) from 3D images, resulting in smoother, more natural look-

ing objects.

30 ATI Advanced Settings Tab

The Advanced Settings Tabs

How to Use SMOOTHVISION™

The

Application preference setting provides OpenGL® and Direct 3D®

applications with the ability to enable anti-aliasing automatically. If an
application does utilize an anti-aliasing setting, it is disabled. This option
results in high-quality images at the price of a negligible reduction in the
application’s performance.

When

Always on is enabled, you can apply anti-aliasing using different

sample patterns and sample points such as 2X or 4X. Moving the slider to
the right increases sampling to provide the most realistic 3D image, at the
cost of overall 3D performance.

Note: The

Always on setting overrides an application’s anti-aliasing

setting.

ATI Advanced Settings Tab 31

How to Use Stereo Glasses with Your FireGL

The

Enable Quad Buffer Stereo option works in conjunction with the

stereographics connection on your FireGL

TM

V5000 card. Enabling this

TM

V5000 Card

feature while using compatible stereo glasses and applicable software
provides an immersive 3D-stereo display.

32 ATI Advanced Settings Tab

Troubleshooting 33

CHAPTER 5:

Reference

This chapter offers troubleshooting tips and provides customer-care,
warranty, and compliance information.

Troubleshooting

The following troubleshooting tips may help if you experience problems.
ATI’s documentation contains helpful installation/configuration tips and
other valuable feature information. Please contact your dealer for more
advanced troubleshooting information.

More troubleshooting information can be found on the ATI Web site.
Please visit ati.com and select Customer Care.

34 Troubleshooting

General Problems

Problem Possible Solution

Computer Does
Not Boot-Up
Properly

No Display • Check that the card is seated properly in its expansion

• Verify that the installation instructions were properly
followed.

• Check that the card is properly installed in your
system and connected to your monitor.

• If you have problems during start-up, restart your
computer in Safe Mode.
While starting Windows® 2000 and Windows® XP,
press and hold F8 until you see the Windows®
Advanced Options Menu. Use the arrow keys to select
Safe Mode, and press Enter.

• Check the system configuration utility of your
operating system for the interrupt assignments.

• Contact ATI’s Customer Care or your local technical
support.

slot.

• Ensure that the monitor cable is securely fastened to
the card.

• Make sure that the monitor and computer are plugged
in and receiving power.

• If necessary, disable any built-in graphics capabilities
on your mother board. For more information, consult
your computer’s manual or manufacturer. (Note:
some manufacturers do not allow the built-in graphics
to be disabled or to become the secondary display.)

• Make sure that you selected the appropriate monitor
when you installed your enhanced driver.

Screen Defects
Appear

• Check if your monitor supports the resolution,
horizontal (kHz) and vertical (Hz) refresh rates as
required by the graphics card.

• Check your current resolution, refresh rate, and color
depth settings in the Settings and Monitor tabs in
your Display Properties dialog.

Warning! Ensure that both video card and monitor
support resolution and refresh rates you select.
Incompatible resolution/refresh rate selection may result in
monitor damage. Refer to your monitor's documentation
for recommended resolutions and refresh rates.

Problem Possible Solution

Troubleshooting 35

Off-Center
Screen Image,
Odd Colors or No
Picture

Operating
System Warns
that Video Card
Isn’t Properly
Configured

Stereo Glasses
Not Working

• Try adjusting the brightness, sharpness, contrast, and
color balance controls of your monitor.

• Try adjusting the centering and positioning controls of
your monitor to position the picture on the screen.

Note: The Screen Position settings in Display
Properties > Advanced > Displays > Adjustments

tune the position of the picture on the screen via the
video signal.

• Set the monitor's RGB inputs (and sync switches, if
this option is available) to 75 Ohms, with the sync set
to external.

• DFP monitor users: Make sure that the DVI plug of
your monitor data cable is digital-only (DVI-D) - but not
integrated analog/digital (DVI-I). Refer to your
monitor's documentation and contact your supplier or
the manufacturer of the DFP monitor for information
on how to obtain a suitable data cable plug.

• Check the driver installation and make sure that all
software is correctly loaded corresponding to your
operating system and applications.

• Reinstall the ATI drivers for your FireGL

TM

V5000 card.

• Your stereo glasses must be connected to the card
when you start your computer.

• Select a refresh rate of 120 Hz in the Monitor tab
available from Display Properties > Advanced.

• Enable the Quad Buffer Stereo option in the
Advanced Settings tab of the Display Properties.

36 Customer Care

Problem Possible Solution

Bus Address or
Interupt Conflicts

• It is necessary to ensure that the I/O and memory
addresses reserved for the graphics board are not
used by other hardware devices.

• The integrated on-board VGA controller of your
FireGL™ card uses the following addresses (hex):

I/O Address:

Standard VGA I/O: 3B0-3DF
Memory Addresses:
Video RAM: A000-BFFF
Video ROM: C000-C7FF
Note: You cannot change the addresses of your
FireGL™ card. In case of an address conflict, try to
modify the I/O address of the add-on card that causes
the conflict.

• To support the special graphics processor on the
FireGL™ card, the system BIOS should automatically
assign a system interrupt to the slot where the card is
installed. However, there may be problems if your
graphics card does not receive an interrupt or a
system interrupt is used for more than one device. In
case of problems check the system configuration utility
of your operating system for the interrupt assignments.

Customer Care

To receive Customer Care, you must register your product with ATI.

Product registration is available online. Please visit ati.com and select
Customer Care.

Contact Information

If you require further assistance with your product, the following options
are available:

Online

For product information, drivers, frequently asked questions, and e-mail
support, visit ati.com and select Customer Care.

Customer Care 37

Telephone Support

The following table outlines the different contact numbers for telephone
support:

Area Availability Number Cost

US &
Canada

Latin &
South
America

Europe
and Other
Regions

9:00 AM - 7:00 PM
EST.
Monday to Friday.

9:00 AM - 5:30 PM
EST.
Monday to Friday.

10:30 AM - 7:00
PM GMT.
Monday to Friday.

1-866-284-2093
(English)

[phone]
(Portuguese)
[phone]
(Spanish)

[phone]
(German or English)

Complimentary for
registered users.
Toll-free.

Complimentary for
registered users.
Toll charges to
Canada may apply.

Complimentary for
registered users.
Toll charges to
Germany may
apply.

Mail

To contact ATI Technologies Inc. by mail, please use the following
address:

ATI TECHNOLOGIES INC.
Attention: Customer Service
1 Commerce Valley Drive East
Markham, Ontario
Canada
L3T 7X6

38 Warranty Information

Warranty Information

Hardware Warranty Service Statement

ATI Technologies Inc. warrants to the original purchaser of the hardware that the product is in good
working condition, according to its specifications at the time of shipment, for a period of three years from
the date of original purchase.

Should the product, in ATI’s opinion, malfunction within the warranty period, ATI will, at its discretion,
repair or replace the product upon receipt with an equivalent. Any replaced parts become the property
of ATI. This warranty does not apply to the software component of the installation, usage not in
accordance with product specifications and instructions, natural or personal disaster, or unauthorized
alterations, repairs, or modifications.

Proof of purchase may be required, if doubt exists regarding warranty eligibility. Late model products are
assumed to be under warranty. ATI accepts ordinals, photocopies and faxes as proof of purchase when
required

Warranty Service

For warranty service instructions visit:
ati.com/online/warranty or contact one of our Customer Service Representatives using one of the

aforementioned means.

• Before shipping any unit for repair, obtain an RMA number for warranty service.

• When shipping your product, pack it securely, show the RMA and serial number of the product
on the outside, and ship prepaid and insured.

• ATI will not be held liable for damage or loss to the product in shipment.

• Standard warranty service consists of repair upon receipt.

• ATI reserves the right to replace the product with a serviced product at their sole discretion at
any time.

• You are responsible for the cost of shipping the product to ATI. ATI plays the cost of returning
the product to you.

Products which are repaired under warranty are guaranteed for the remainder of the original warranty
period. Repairing or exchanging a product does not start a new warranty period. If, at the time of repair,
a product is already “out of warranty” or within the last 90 days of the warranty period, ATI will guarantee
the repair for the full 90 days. All other terms and conditions of the original warranty apply.

Limitations

• This warranty is valid only if the online Product Warranty Registration form at:
ati.com/online/registration
is successfully submitted within 30 days of purchase of said product.

• All warranties for this product, expressed or implied, will expire three (3) years* from date of
original purchase.

• All accompanying cables and accessories are warranted for 90 days.

• No warranties for this product, expressed or implied, shall extend to any person who purchases
the product in a used condition.

• The liability of ATI in respect of any defective product will be limited to the repair or replacement
of such product. ATI may use new or equivalent-to-new replacement parts. Defective product
will be sent in for repair or replacement only. ATI makes no other representations or warranties

Getting Additional Accessories 39

as to fitness for a particular purpose, merchantability or otherwise in respect of the product. No
other representations, warranties or conditions, shall be implied by statute or otherwise. In no
event shall ATI be responsible or liable for any damages, including but not limited to the loss of
revenue or profit, arising:

• From the use of the product, as a result of any event, circumstance, action or abuse beyond the
control of ATI; whether such damages be direct, indirect, consequential, special or otherwise
and whether such damages are incurred by the person to whom this warranty extends or a third
party

• From the loss of use of the product, as a result of any event, circumstance, action or abuse
beyond the control of ATI; whether such damages be direct, indirect, consequential, special or
otherwise and whether such damages are incurred by the person to whom this warranty extends
or a third party.

• Unauthorized repairs to an ATI board level product will void the warranty offered by ATI
Technologies. ATI reserves the rightto refuse to service any product which has been altered,
modified, or repaired by non-ATI service presonnel.

Getting Additional Accessories

Additional and replacement cables, installation CD-ROMs, manuals, and
other accessories for ATI products can be purchased from the online ATI
store at ati.com/online/accessories.

Compliance Information

This section details the compliance information for this product.

FCC Compliance Information

This FireGL
the following two conditions

• This device may not cause harmful interference, and

• This device must accept any interference received, including interference that

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with manufacturer's instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:

• Re-orient or relocate the receiving antenna.

TM

product complies with FCC Rules part 15. Operation is subject to

may cause undesired operation.

40 Compliance Information

• Increase the separation between the equipment and receiver.

• Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.

• Consult the dealer or an experienced radio/TV technician for help.

The use of shielded cables for connection of the monitor to the graphics card is
required to ensure compliance with FCC regulations. Changes or modifications to
this unit not expressly approved by the party responsible for compliance could
void the user's authority to operate this equipment.

Industry Canada Compliance Statement

ICES-003 This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.

For further compliance information:
ATI Research Inc.

4 Mount Royal Ave.
Marlborough, MA
01752-1976
USA
508-303-3900

Compliance Information 41

CE Compliance Information

EMC Directive 89/336/EEC and amendments 91/263/EEC, 92/31/EEC and 93/68/EEC, Class B Digital
Device

EN 55022:1998/CISPR 22 Class B, Limits and Methods of Measurement of Radio Interference
Characteristics Information Technology Equipment.

EN 55024:1998, Immunity of Information Technology Equipment (ITE), including
EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-5,
EN 61000-4-6, EN 61000-4-11
EN 60950:92 + A1:93 + A2:93 +A3:95 + A4:97

Directive EMC 89/336/CEE et amendements 91/263/CEE, 92/31/CEE et 93/68/CEE, dispositif
numérique de Classe B

EN 55022:1998/CISPR 22 Classe B, Limites et méthodes de mesure des caractéristiques
d'interférences radiophoniques, Matériel des technologies de l'information.

EN 55024:1998, Norme sur l'immunité de matériel des technologies de l'information, et comprenant
EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-5,
EN 61000-4-6, EN 61000-4-11
EN 60950:92 + A1:93 + A2:93 +A3:95 + A4:97

EMC Richtlinie 89/336/EEC und Änderungen 91/263/EEC, 92/31/EEC und 93/68/EEC, Digitales Gerät
der Klasse B

EN 55022:1998/CISPR 22 Klasse B, Beschränkungen und Verfahren der Messung von
informationstechnischen Ausrüstungen mit Funkstörmerkmalen

EN 55024:1998, Unempfindlichkeits-Standard für informationstechnische Ausrüstungen, einschliesslich
EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-5,
EN 61000-4-6, EN 61000-4-11
EN 60950:92 + A1:93 + A2:93 +A3:95 + A4:97
EMC Directive 89/336/EEC and Amendments 92/31/EEC and 93/68/EEC, for Class B Digital Device.
EN 55022:1998/CISPR 22:1997, - Class B - Limits and Methods of Measurement of Radio Disturbance

Characteristics of Information Technology Equipment.
EN55024:1998/CISPR 22:1997, - Information Technology Equipment - Immunity Characteristics - Limits

and Methods of Measurement.

Low Voltage Directive for TV-Tuner-Equipped products
73/23/EEC - The Low Voltage Directive.
EN 60950: 1992+A1+A2+A3+A4 - Safety of Information Technology Equipment.

42 Compliance Information

Informations de conformité de la CE

Directive EMC 89/336/CEE et amendements 92/31/CEE et 93/68/CEE, pour dispositif numérique de
Classe B.

EN 55022:1998/CISPR 22:1997, - Classe B - Limites et méthodes de mesure des caractéristiques
d'interférences radiophoniques, Matériel des technologies de l'information.

EN 55024:1998/CISPR 24:1997, Equipement de Technologie de l'Information - Caractéristiques
d'Immunité - Limites et méthodes de mesure.

Directive de Basse Tension pour produits équipés tuner TV.
73/23/CEE - Directive de basse tension.
EN 60950 : 1992+A1+A2+A3+A4 - Sécurité du matériel des technologies de l'information.

CE-Konformitätserklärung

EMC Richtlinie 89/336/EEC und Änderungen 92/31/EWG und 93/68/EWG, Digitales Gerät der Klasse
B.

EN 55022:1998/CISPR 22:1997, - Klasse B - Grenzwerte und Meßverfahren für Funkstörungen von
Einrichtungen der Informationstechnik.

EN 55024:1998/CISPR 24:1997, Einrichtungen der Informationstechnik, Störfestigkeitseigenschaften,
Grenzwerte und Prüfverfahren.

Niederspannung Richtlinie für Produkte Enthalten Fernsehen tuner
73/23/EWG - Niederspannungsrichtlinie.
EN 60950: 1992+A1+A2+A3+A4 - Sicherheit für Einrichtungen der Informationstechnik.

VCCI Class B ITE Compliance Information

MIC Certification Information

Compliance Information 43

44 Compliance Information

Index

Numerics

102 part number
3D

full-screen 18

A

Advanced Settings tab
ATI taskbar applications

disabling 24
enabling 24

B

brightness

color settings 18

C

card specification information
color

hotkeys 21

color preview

color settings 21

color settings

brightness 18
color preview 21
contrast 18, 21
desktop 20
gamma 18
Hotkeys 22
profiles 20

Color Tab 18
Compliance information

Low Voltage Directive for TV-tuner-equipped products 41

configuration

multiple monitors 13
primary monitor 13

Configuration Tab 27
contrast 21, 22

color settings 18

D

desktop

color settings 20

Direct 3D ® 30

2

29

21, 22

24

45

46

display corruption

DVI 25
high resolution 25

displays

Hotkey 17
primary 16
scheme 16, 17
secondary 16

Displays Tab 16
driver information 24
drivers

installing 12
reinstalling 14
uninstalling 3

DVI operational mode 25

F

full-screen 3D

18

G

gamma

21, 22

color settings 18

gamma correction 21

H

Hotkeys

color settings 22

HYDRAVISION™ 11, 12

L

Linux installation

11

M

multiple displays

rotate 27

O

OpenGL ®

30

Options Tab 24

P

primary display

16

primary monitor

assigning 18

profiles

color 20

R

registration

2, 36

rotate

multiple displays 27
single display 27

S

safety instructions

iii

secondary display 16
serial number 2
single display

rotate 27

SMOOTHVISION™ 30
stereographics

enabling 31
troubleshooting 35

system requirements 1

47

48