Ati ALL-IN-WONDER 9800 User Manual

ALL-IN-W ONDER® 9800 Series

Installation and Setup User’s Guide

P/N: 137-70412-10

trademarks of ATI Technologies Inc. All other company and/or product names are trademarks and/or registered trademarks of their respective owners. Features, performance and specifications are subject to change without notice. Product may not be exactly as shown in the diagrams.

Reproduction of this manual, or parts thereof, in any form, without the express written permission of ATI Technologies Inc. is strictly prohibited.

Disclaimer

While every precaution has been taken in the preparation of this document, ATI Technologies Inc. assumes no liability with respect to the operation or use of ATI hardware, software or other products and documentation described herein, for any act or omission of ATI concerning such products or this documentation, for any interruption of service, loss or interruption of business, loss of anticipatory prof its, or for punitive, incidental or consequential damages in connection with the furnishing, performance, or use of the ATI hardware, software, or other products and documentation provided herein.

ATI Technologies Inc. reserves the right to make changes without further notice to a product or system described herein to improve reliability, function or design. With respect to ATI products which this document relates, ATI disclaims all express or implied warranties regarding such products, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and noninfringement.

Product Notices

Dolby* Laboratories, Inc.

Macrovision

Apparatus Claims of U.S. Patent Nos. 4,631,603, 4,577,216, 4,819,098, and 4,907,093 licensed for limited viewing uses only.

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corp oration, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

Documentation updates

ATI is constantly improving its product and associated documentation. To maximize the value of your ATI product, you should ensure that you have the latest documentation. ATI’ s documentation contains helpful installation/configuration tips and other valuable feature information.

IMPORTANT SAFETY INSTRUCTIONS

• Read Instructions - All the safety and operating instructions should be read before the product is operated.

• Retain Instructions - The safety and operating instructions should be retained for future reference.

• Heed Warnings - All warnings on the product and the operating instructions should be adhered to.

• Compatibility - This option card is for use only with IBM AT or compatible UL Listed personal computers that have Installation Instructions detailing user installation of card cage accessories.

• Grounding - CAUTION: For Continued Protection Against Risk of Electric Shock and Fire, This Accessory Should Be Installed Only In Products Equipped With A Three-wire Grounding Plug, A Plug Having a third (Grounding) Pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace the obsolete outlet. Do not defeat the safety purpose of the grounding-type plug.

• All option card securement pins shall be completely tightened as to provide continuous bonding between the option card and the PC chassis.

• Outdoor Antenna Grounding - Since an outdoor antenna or cable system is connected to the product, be sure that the antenna or cable system is grounded so as to provide some protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA 70, provides information with regard to proper grounding of the mast and supporting structure, grounding of the lead-in wire to the antenna discharge unit, size of grounding conductors, location of antenna-discharge unit, connection of grounding electrodes, and requirements for the grounding electrode.

• Lightning - For added protection for this product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet, and disconnect the antenna or cable system. This will prevent damage to the product due to lightning and power-line surges.

• Power Lines - An outside antenna system should not be located in the vicinity of overhead power lines or other light or power circuits, or where it can fall into such power lines or circuits.

• When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits, as contact with them may be fatal.

• Note to CATV System Installer - This reminder is provided to call the CATV systems installer’s attention to Section 820-40 of the NEC, which provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close to the point of cable entry as practical.

iii

Getting Started............................................................... 1

What is the ALL-IN-WONDER family?....................................................... 1

System Requirements....................................................................................3

Other Sources of Information........................................................................ 4

Online Help ............................................................................................4

ATI Multimedia Center Guide ............................................................... 4

Getting Additional Accessories..............................................................4

Warranty Information.................................................................................... 5

Product Warranty Registration .............................................................. 5

Customer Service ......................... ... ......................................................5

Hardware Warranty Service Statement.................................................. 6

Warranty Service............................................... .....................................6

Limitations..............................................................................................7

Installing the Hardware and Software ......................... 9

Do This First!................................................................................................. 9

Uninstalling Old Graphics Card Software................................................... 10

Installing Your ALL-IN-WONDER Card................................................... 11

Power connection requirements ........................................................ 12

Windows® New Hardware Found.......................................................14

Installing the CATALYST™ Software Suite.......................................14

Troubleshooting Tips...................................................................................16

Multiple Display Support ...................................................... ..................... 16

Increasing the number of colors...........................................................17

Starting the ATI Multimedia Center .......................................................... .18

Input and Output Adapters .......................................................................... 19

Selecting the sound card connector for TV audio input....................... 23

Windows® Volume Control.................................................................24

Using Your ALL-IN-WONDER.....................................25

Connecting Your PC to a Video Source...................................................... 25

Attaching a TV to Your Card......................................................................26

Using SCART connectors for European televisions ............................28

Using and adjusting TV Out................................................................. 29

Starting Windows® with television display enabled ...........................29

Using a monitor vs. using the television display..................................29

Adjusting the monitor display..............................................................30

TV reception tips.................................................................................. 30

Viewing text on television.................................................................... 30

Reducing edge distortion......................................................................31

Changing display configurations.......................................................... 32

Using games and applications..............................................................32

MULTVIEW™............................................................................................ 33

MULTVIEW audio requirements ........................................................34

EAZYLOOK™............................................................................................ 34

ATI HDTV Component Video Adapter .................................................... 35

System Requirements........................................................................... 36

Setting up your ATI HDTV Component Video Adapter .................... 36

Installing your ATI HDTV Component Video Adapter ......................37

Using your HDTV Component Video Adapter....................................39

Windows® Control Panel Settings....................................................... 39

Troubleshooting tips ...................................................................................41

Reference..................................................................... 43

Troubleshooting...........................................................................................43

Basic troubleshooting tips....................................................................44

Troubleshooting tips............................................................................. 45

Audio and Video Troubleshooting.............................................................. 46

Audio problems ................................................................................... 46

Video problems ... ...............................................................................48

CD Audio Connectors ................................................................................. 51

Internal Audio/Video Input Header.............................................................52

To Remove the ATI Multimedia Center...................................................... 53

To Remove the ALL-IN-WONDER Drivers .............................................. 53

Compliance Information..............................................................................5 4

FCC Compliance Information..............................................................54

Industry Canada Compliance Statement ..............................................55

CE Compliance Information .......................... ......................................55

L’Information de conformité de la CE.................................................56

CE-befolgungInformationen ................................................................56

Index............................................................................. 57

CHAPTER 1

Getting Started

Welcome to the convergence of your PC, TV and video! This new technology changes the way you view TV, graphics, and video on your PC.

The ALL-IN-WONDER family of cards are powerful TV tuners, DVD players, Personal Video Recorders, and 2D & 3D graphics and video accelerators. Their features will take your PC’s graphics and video capabilities to the next level.

This guide provides all the information you need to install your ALL-IN-WONDER card.

What is the ALL-IN-WONDER family?

The ALL-IN-WONDER family of cards deliver highperformance 3D and 2D graphics, as well as advanced multimedia features. Play games, watch TV or videos, listen to audio CDs, explore the Internet, and work in Windows never before.

TV-ON-DEMAND experience. Using an attached video camera, the ALL-IN-WONDER family provides time-lapse video recording and motion-triggered video recording, which can be used for security applications. Your card’s advanced video recording and editing features also give you Video CD and DVD authoring capability.

™

and TV Listings enhance your television

2 Getting Started

You can use your ALL-IN-WONDER to connect your computer to a television. This feature is ideal for playing games, giving presentations, watching movies, and browsing the Internet. (For more information, see Attaching a TV to Your Card on page 26.)

The ALL-IN-WONDER also turns your PC into an intelligent TV with the following features:

• TV-ON-DEMAND™

•THRUVIEW™

•MULTVIEW™

• Zoom-in

• Scheduled Viewing

• Channel Scanning

• Video recording

• Closed Captioning with Hot Words™

• Program transcript recording (North America only)

•TV MAGAZINE

• Personal Video Recorder with real-time video compression

• Interactive Program Guide (in selected countries)

• AC-3 Digital Audio playback supporting Dolby surround sound

• REMOTE WONDER™ USB RF remote control (optional)

5.1

System Requirements

• Pentium® 4 / III / II / Celeron™, AMD® K6/Athlon®, or compatible, with AGP 2X, AGP 8X, or AGP 2X/4X/8X bus slot.

• 128MB of system memory.

• Installation software requires CD-ROM or DVD

Computer system

Expansion Slot

Operating System

Monitor

drive.

• DVD playback requires DVD drive.

• Sound card supported by Windows line input.

• Interactive Program Guide requires internet connection (North America only).

• REMOTE WONDER receiver requires available USB port.

AGP 2X, AGP 8X or AGP 2X/4X/8X slot. Windows® 98/SE*, Windows® Me, Windows® 2000,

Windows

98/SE. VGA, supporting minimum 640x480 resolution. A

Plug-and-Play monitor that supports VESA’s Display Channel specifications (DDC1 or DDC2b) is required to take advantage of the DDC1/DDC2b features.

The D V I- I interface on ALL-IN-WONDER 9800 Series cards can be used to attach a DVI display or an analog VGA monitor, using the supplied DVI-I-to-VGA adapter.

Hydravision™ technology supports DVI or CRT monitor and television.

The Windows® Me driver installs on Windows®

XP.

Getting Started 3

with available

4 Getting Started

Other Sources of Information

If you need additional help or require information that is not included in this guide, see the following sources:

Online Help

If you require additional information, you can refer to the online help available under Windows Edition, Windows information about using ATI’s enhanced drivers.

For information on your card’s graphics features, double-click the ATI icon in the lower-right corner of your screen.

2000, or Windows® XP for more

A TI Multimedia Center Guide

The online ATI Multimedia Center User’s Guide explains how to use the special features that the ATI Multimedia Center provides. To open the ATI Multimedia Center User’s Guide:

1 Insert the ATI Installation CD-ROM into your CD-ROM

drive, then click User Guide.

The Online Manual opens in Adobe

2 Click User’s Guides, click ATI Multimedia Center

Guides, then click ATI Multimedia Center.

Getting Additional Accessories

Additional and replacement cables, installation CD-ROMs, manuals, and other accessories for ATI products can be purchased from the online ATI store at

http://www.ati.com/online/accessories.

98, Windows® Millennium

Acrobat® Reader™

Warranty Inf ormation

Getting Started 5

Product W arranty Registration

To receive Customer Service, you must register your product with ATI. Online Product Warranty Registration is available at

http://www.ati.com/online/registration.

Customer Service

For detailed instructions on how to use your ATI product, refer to the Online User’s Guide included on your ATI Installation CD-ROM. If you require further assistance with your product, use one of the following options:

Online:

For product information, video drivers, Frequently Asked Questions and Email support, visit:

http://www.ati.com and select Customer Service for Built By

ATI products. Telephone:

Available Monday to Friday, 9:00 AM - 7:00 PM EST.

905-882-2626

Access to T elephone Support is av ailable to registered users at

no additional cost for the first 30 days from the date of purchase (long distance charges may apply). For complete details, please visit: http://www.ati.com/online/customercare.

Mail: ATI TECHNOLOGIES INC. Attention: Customer Service 33 Commerce Valley Drive East Markham, Ontario Canada L3T 7N6E

6 Getting Started

Hardware W arranty Service Statement

Should the product, in ATI’s opinion, malfunction within the warranty period, ATI will at its discretion repair or replace the product upon receipt with an equivalent. Any replaced parts become the property of ATI. This warranty does not apply to the software component of a product or a product which has been damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs, or modifications.

For a detailed description of the ATI Hardware Warranty Service Statement visit:

http://www.ati.com/online/warranty/statement.

Warranty Service

For warranty service instructions visit:

http://www.ati.com/online/warranty or contact one of our

Customer Service Representatives using one of the aforementioned means.

• Before shipping any unit for repair, obtain an RMA number for warranty service.

• When shipping your product, pack it securely, show the RMA and serial number of the product on the outside, and ship prepaid and insured.

• ATI will not be held liable for damage or loss to the product in shipment.

Limitations

Getting Started 7

• This warranty is valid only if the online Product Warranty Registration form at

http://www.ati.com/online/registration

is successfully submitted within 30 days of purchase of said product.

• All warranties for this product, when purchased as a retail product, expressed or implied, will expire three (3) years from date of original purchase.

The ATI REMO TE WONDER unit is warranted for 1 year.

The DV WONDER is warranted for 2 years. The HDTV Component Video Adapter is warranted for 1 year. All accompanying cables and accessories are warranted for 90 days.

• No warranties for this product, expressed or implied, shall extend to any person who purchases the product in a used condition.

• The liability of ATI in respect of any defective product will be limited to the repair or replacement of such product. ATI may use new or equivalent-to-new replacement parts. Defective product will be sent in for repair or replacement only.

ATI makes no other representations or warranties as to fitness for a particular purpose, merchantability or otherwise in respect of the product. No other representations, warranties or conditions shall be implied by statute or otherwise.

In no event shall ATI be responsible or liable for any damages, including but not limited to the loss of revenue or profit, arising:

• from the use of the product,

• from the loss of use of the product, as a result of any event, circumstance, action or abuse beyond the control of ATI; whether such damages be direct, indirect, consequential, special or otherwise and whether such damages are incurred by the person to whom this warranty extends or a third party.

8 Getting Started

Installing the Hardware and Software 9

CHAPTER 2

Installing the Hard ware and Software

Do This First

To ensure a successful installation of your ALL-IN-WONDER, you MUST install AG P Drivers for non-Intel Chipset Based Motherboards BEFORE replacing your current graphics card.

Several AGP motherboard manufacturers use non-Intel AGP chipsets. Chipsets include those made by Acer Laboratories (ALI), Silicon Integrated Systems (SIS), and VIA Technologies, Inc. Each non-Intel chipset requires the installation of a custom Virtual GART (AGP) Driver. This driver is required by your new ATI card to function correctly with your motherboard. It is very important that the correct AGP driver be installed before installing an AGP video card in your system.

T o determine what motherboar d chipset is present on your system:

1 Right-click My Computer, then click Properties. 2 Click the (Hardware tab in Windows

XP) Device Manager tab, then scroll to the bottom of the device list.

An incorrect or missing GART driver can result in AGP memory not being detected or a black screen after Windows

loads.

2000 or Windows®

3 Click System Devices, then scroll through the list of

System Devices until you find a listing for the AGP controller. The chipset manufacturer’s name will appear as the device name.

10 Installing the Hardware and Software

Once you have determined the chipset manufacturer for your motherboard, obtain and then install the latest AGP drivers from:

VIA Technologies http://www.viaarena.com Acer Laboratories (ALI) http://www.ali.com.tw Silicon Integrated Systems (SIS) http://www.sis.com Advanced Micro Devices (AMD) http://www.amd.com General Motherboard/chipset information

http://www.motherboards.org

More information on this topic can be found at

http://www.ati.com/support/faq/agpchipsetdrivers.html

Uninstalling Old Graphics Card Software

To ensure successful installation of your ALL-IN-WONDER card, you must uninstall the graphic drivers for the existing graphics card before removing it from your computer.

T o uninstall old graphics driver s

With your current graphics card still in your computer:

1 Close all applications that are currently running. 2 Click Start, Settings, Control Panel, then select

Add/Remove Programs.

3 Select your current graphic drivers, then click

Add/Remove…

*The Wizard will help you remove your current display

drivers. Restart your system after the drivers have been removed.

*If the previously-installed graphics card has any

additional software installed, they may also need to

be removed at this point. (For example, DVD Player, Multimedia applications, etc.)

Installing the Hardware and Software 11

Installing Your ALL-IN-W ONDER Card

You are now ready to install your card.

1 Power - off the computer and monitor. 2 Disconnect the monitor cable from the back of your

computer, and disconnect all other connectors from the back of your old video card.

3 Remove the computer cover. If necessary, consult your

computer’s manual for help in removing the cover.

Discharge your body’s static electricity by touching the metal surface of the computer chassis.

12 Installing the Hardware and Software

4 Remove any existing graphics card from your computer.

If your computer has an on-board graphics capability, you may need to disable it on the motherboard. For more information, see your computer documentation or contact the manufacturer.

Pow er connection requirements

The ALL-IN-WONDER 9800 Series cards require connection to your PC’s internal power supply for operation. A 300W power supply or greater is recommended to ensure normal system operation where a number of other internal devices are installed.

• Please check the sticker on your power supply to determine the wattage.

After removing the old video card and software, refer to the illustration on page 13, and use the supplied Power Extension Cable to connect the ALL-IN-WONDER 9800 Series card to your computer’s Hard Drive power connector.

1 Remove the po wer cable from the Hard Driv e, then connect

A of the Power Extension Cable to the graphics card po wer connector as shown. (The cable may already be connected to the graphics card.)

2 Connect B to the power supply connector, then connect C

to the Hard Drive power connector.

3 After locating the AGP slot, and if necessary, removing the

metal cover, align your ALL-IN-WONDER card with the AGP slot, and press it in firmly until the card is fully seated.

4 Replace the screw to fasten the card in place, and replace

the computer cover.

5 Plug the monitor cable into your card.

Installing the Hardware and Software 13

ALL-IN-WONDER 9800 Series Power Connection

6 Turn on the computer and monitor. If you have an

ALL-IN-WONDER 9800 Series card, you can connect an analog CRT display using the DVI-I to VGA adapter, as shown belo w.

VGA

CONNECTOR

MONITOR

DVI-I-TO

VGA

ADAPTER

DVI-I

CONNECTOR

ON CARDFROM

14 Installing the Hardware and Software

Windows® New Hardware Found

Windows may start the Add New Hardware Wizard to install the Standard VGA Driver. To correctly install your new hardware:

If you are using Windows Wizard and proceed to Installing the CATALYST™ Software

Suite on page 14.

•If the Add New Hardware Wizard does not appear, proceed

to Installing the CATALYST™ Software Suite on page 14.

•If the Add New Hardware Wizard does appear:

2000 or Windows® XP, Cancel the

1 Click Next to allow Windows

VGA or Standard PCI Graphics Adapter.

If prompted for the Windows CD-ROM drive.

2 Type the following: D:\operating system name (for

example, D:\WinME).

If D is not your CD-ROM drive, substitute the corr ect drive letter.

3 Click OK, click Finish to close the Wizard, then restart

your computer.

to search for the Standard

CD-ROM, insert it into your

Installing the CA TAL YST™ Software Suite

ATI’s CATALYST software suite provides the ultimate software required to enjoy the full power of your ALL-IN-WONDER card. The C AT A LYST software suite comprises four, distinct software elements:

• Display driver

• Multimedia Center

• HydraVision (not included in the Express Install)

• Remote Wonder Software T o ensure you install the latest software, use the ATI Installation

CD-ROM that shipped with your ALL-IN-WONDER card.

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