1. This is an FCC Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to
take adequate measures.
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in acco rdan ce with th e
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case th e us er will be
required to correct the interference at his own expens e.
2. All contents of this package, including products, packing materials and
documentation comply with ROHS.
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CN-5000 User Manual
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. T h e
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer’s software described in this man u al is so ld or licen s ed ‘as
is’. Should the programs prove defective following their purchase, the buyer
(and not the manufacturer, its distributor, or its dealer), assumes th e en tire
cost of all necessary servicing, repair and any incidental or consequential
damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this dev ice. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
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CN-5000 User Manual
Safety Instructions
General
w Read all of these instructions. Save them for future reference.
w Follow all warnings and instructions marked on the device.
w Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
w Do not use the device near water.
w Do not place the device near, or over, radiators or heat registers.
w The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
w The device should never be placed on a soft surface (bed, sofa, rug, etc.)
as this will block its ventilation openings. Likewise, the device should not
be placed in a built in enclosure unless adequate ventilation has been
provided.
w Never spill liquid of any kind on the device.
w Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
w The device should be operated from the type of power source indicated
on the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
w The device is equipped with a 3-wire grounding type plug. This is a
safety feature. If you are unable to insert the plug into the outlet, contact
your electrician to replace your obsolete outlet. Do not attempt to defeat
the purpose of the grounding-type plug. Always follow your
local/national wiring codes.
w Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
w If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
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CN-5000 User Manual
w To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
w Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
w When connecting or disconnecting power to hot-pluggable power
supplies, observe the following guidelines:
§ Install the power supply before connecting the power cable to the
power supply.
§ Unplug the power cable before removing the power supply.
§ If the system has multiple sources of power, disconnect power from
the system by unplugging all power cables from the power supplies.
w Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
w Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
w If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
§ The power cord or plug has become damaged or frayed.
§ L iquid has been spilled into the device.
§ T h e dev ice has been ex posed to rain or water .
§ The device has been dropped, or the cabinet has been damaged.
§ T he device exhibits a distinct change in performance, indicating a
need for service.
§ T h e dev ice does not oper ate normally when th e oper atin g in str uctio ns
are followed.
w Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
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CN-5000 User Manual
Rack Mounting
w Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weig ht of th e rack res ts on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
w Always load the rack from the bottom up, and load th e heav ies t item in
the rack first.
w Make sure that the rack is level and stable before extending a dev ice from
the rack.
w Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
w After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
w Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch
circuit rating.
w Ensure that proper airflow is provided to devices in the rack.
w Do not step on or stand on any device when servicing other devices in a
rack.
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CN-5000 User Manual
Package Contents
The complete CN-5000 package consists of:
w 1 CN-5000 KVM on the Net™ Control Unit
w 1 Custom KVM Cable Set
w 1 Power Adapter
w 1 Rack Mount Kit
w 1Software CD
w 1 User Manual
w 1 Quick Start Guide
Check to make sure that all the components are present and that nothing was
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
This User Manual is provided to help you get the most from your CN-5000
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the CN-5000 System. Its
purpose, features and benefits are described.
Chapter 2, Hardware Setup, presents the front and back panel
components, and explains how to connect the CN-5000 to your server or
KVM switch and the Internet.
Chapter 3, Getting Started, describes how to log into the CN-5000 with
a browser, and the screen elements that appear on the opening page.
Chapter 4, The Administrator Utility, continues with browser operation
procedures. It explains how to connect to the CN-5000 as an administrator;
and how to configure the CN-5000 for operation.
Chapter 5, The Windows Client, explains how to run the Windows
Client Software from the browser. It shows how to connect to the CN-5000
and how to remotely control the connected server (or servers via a KVM
switch).
Chapter 6, The Java Client, explains how to run the Java Client Software
from the browser. It shows how to connect to the CN-5000 and how to
remotely control the connected server (or servers via a KVM switch).
Chapter 7, The Log File, describes how to use the log file utility from the
browser. It explains how to view the events that take place on the CN-5000.
Chapter 8, AP Operation, describes how to operate the CN-5000 using
application programs, rather than with the browser method.
An Appendix provides specifications and other technical information
regarding the CN-5000.
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Conventions
This manual uses the following conventions:
CourierIndicates text that you should key in.
[ ]Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1.Numbered lists represent procedures with sequential steps.
wBullet lists provide information, but do not involve sequential
steps.
>Indicates selecting an option on a menu. For example, Start >
Run means to open the Start menu, and then select Run.
Indicates critical information.
Getting Help
If you need to contact ATEN technical support with a problem, visit our web
page at www.aten.com.
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Chapter 1.
Introduction
Overview
The CN-5000 is a control unit that allows operators to monitor and access
their computers from remote locations using a standard Internet browser or
Windows-based application programs. The CN-5000 connects to the Internet,
an Intranet, LAN, or WAN using industry standard Category 5 cable, then
uses a KVM cable to connect to a local KVM switch or server.
Because the CN-5000 uses TCP/IP for its communications protocol, the
server or KVM switch it is connected to can be accessed from any computer
on the Net - whether that computer is located down the hall, down the street,
or half-way around the world.
Operators at remote locations connect to the CN-5000 via its IP address.
Once a connection has been established and authorization granted, the remote
computer can exchange keyboard, video and mouse signals with the server
(or servers on a KVM switch installation), just as if they were physically
present and working on the equipment directly.
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KVM Switch
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CN-5000 User Manual
With its advanced security features, the CN-5000 is the fastest, most reliable,
most cost effective way to remotely access and manage widely distrib uted
multiple computer installations.
The Administrator and Client software included with the CN-5000 make it
easy to install, maintain, and operate. System administrators can handle a
multitude of tasks with ease - from installing and running GUI applications,
to BIOS level troubleshooting, routine monitoring, concurrent maintenance,
system administration, rebooting and even pre-booting functions.
The Administrator Utility is available in a both a browser-based version and a
Windows-based application version. It is used to configure the system; limit
access from remote computers; manage users; and maintain the system with
firmware and software module updates.
Both a Windows GUI Client and a Java Client are also available in
browser-based and Windows application versions. They are provided for IP
connection and login from anywhere on the net. Inclusion of a Java-based
client ensures that the CN-5000 is platform independent, and is able to work
with all operating systems.
The client software allows access to, and control of, the connected server s.
Once an operator successfully connects and logs in, his screen displays what
is running on the remote unit attached to the CN-5000 (a KVM OSD display,
a server’s desktop, or a running program, for example) and he can control it
from his console just as if he were there.
The Log Server records all the events that take place on selected CN-5000
units for the administrator to analyze.
Your CN-5000 investment is protected by a Firmware Upgrade Utility. You
can stay current with the latest functionality improvements by downloading
firmware update files from our website as they become available, and then
using the utility to quickly and conveniently perform the upgrade.
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1. Introduction
Features
Remote access of KVM switches or servers via LAN, WAN, or the
w
Internet; control your installation from down the hall, down the street, or
half-way around the world
Supports 10Base-T, 100Base-T, TCP/IP, HTTP
w
Advanced security features include password protection and advanced
w
encryption technologies
High video resolution: up to 1280 x 1024 @ 75Hz; 1600 x 1200 @ 60Hz
w
Windows GUI and Java-based client software; Java client works with all
w
operating systems
Upgradeable firmware via RJ45 Ethernet connection
w
Three level password access: Administrator; User; Viewer
w
Supports creation of up to 64 user accounts
w
Up to 16 concurrent logins are supported
w
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CN-5000 User Manual
System Requirements
w For best results we recommend that the computers used to access the
CN-5000 control unit have at least a P III 1 GHz processor, and that the
screen resolution is set to 1024 x 768.
w Browsers must support 128 bit data encryption.
w For best results we recommend that the internet connection speed be at
least 128 kbps.
w For the browser-based Windows Client, you must have DirectX 7.0 or
higher installed.
w For the browser-based Java Client, you must have Sun’s Java 2 (1.4 or
higher).
w For the browser-based Log Server, you must have the Microsoft Jet
OLEDB 4.0 or higher driver installed.
w Only non-interlaced video signals at the following resolutions and
refresh rates are supported:
ResolutionRefresh Rates
640 x 48060, 70, 75, 85, 90, 100, 120
720 x 40070, 75
800 x 60056, 60, 70, 75, 85, 90, 100, 120
1024 x 76860, 70, 75, 85, 90, 100
1152 x 86460, 70, 75, 85
1280 x 102460, 70, 75
1600 x 120060
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Hardware Setup
Front View
1
2
3
4
No.ComponentDescription
1.
Reset / Firmware
Upgrade Switch
2.
Data Speed LEDThe LED lights GREEN to indicate 10 Mbps data
3.
Link LEDFlashes GREEN to indicate that a Client program is
4.
Power LEDLights ORANGE when the CN-5000 is powered up and
Pressing and holding this switch in while powering ON the
CN-5000 returns it to the factory default firmware level.
After the CN-5000 has been powered ON, pressing and
holding this switch in for more that two seconds performs
a system reset.
Note: This switch is recessed and must be pushed with a
thin object - such as the end of a paper clip, or a ballpoint
pen.
transmission speed.
The LED lights ORANGE to indicate 100 Mbps data
transmission speed.
accessing the device.
ready to operate.
Chapter 2.
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CN-5000 User Manual
Rear View
1
2
3
4
No.ComponentDescription
1.
KVM PortThe KVM cable (supplied with this package) that links the
CN-5000 to your KVM switch or server plugs in here.
2.
Local Console
Section
The CN-5000 can be accessed via a local console as well
as over the Net. The cables for the local console
(keyboard, monitor, and mouse) plug in here. Each port is
color coded and marked with an appropriate icon to
indicate itself.
3.
RJ-45 PortThe cable that connects the CN-5000 to the Internet
server plugs in here.
4.
RS-232 PortThe RS-232 port is made available for use with a Power
over the NET™ remote power management module.
Contact your dealer for details.
5.
Power JackThe power adapter cable plugs in here.
5
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2005-09-13
2. Hardware Setup
Before You Begin
1. Important safety information regarding the placement of this
device is provided on p. . Please review it before proceeding.
2. Make sure that power to any devices you will be connecting up
have been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
Rack Mounting
For convenience and flexibility, the CN-5000 can be mounted on a system
rack. To rack mount the unit do the following:
1. Using the screws provided with this package, screw the mounting bracket
into the top or bottom of the unit as shown in the diagram below.
Phillips hex head
M3 x 8
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CN-5000 User Manual
2. Screw the bracket into any convenient location on the rack.
Note: These screws are not provided. We recommend that you use M5 x 12
Phillips Type I cross, recessed type screws.
Cable Information
Only custom cable sets specifically designed to work with the CN-5000 may
be used to link to your server or KVM switch. A 1.8 m custom cable set is
provided with this package. Cable sets are also available in other lengths, as
shown in the table below.
Length (m)Part Number
1.2
1.8
3.0
6.0
If you wish to purchase additional cables, contact your dealer.
8
2L-5201P
2L-5202P
2L-5203P
2L-5206P
2005-09-13
2. Hardware Setup
Installation
To install the CN-5000, refer to the installation diagram below (the diagram
numbers correspond to the numbered steps), and do the following:
1. Plug the local administrator’s keyboard, mouse, and monitor into th e
unit’s Console Ports.
2. Use the KVM cable provided with this package to connect the CN-5000’s
KVM Port, to the Keyboard, Video and Mouse ports of the server or
KVM switch that you are installing.
Note: For more information regarding KVM cables, see p. 8.
3. Plug the LAN or WAN cable into the CN-5000’s RJ-45 socket.
4. Plug the power adapter cable into the CN-5000’s power jack, then plug
the power adapter into an AC power source.
5. Power up your server or KVM installation.ca
2
KVM Switch
4
5
3
1
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CN-5000 User Manual
Notes:
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Chapter 3.
Getting Started
The CN-5000 can be accessed either from an internet type browser, or via
Windows-based application (AP) programs. The next several chapters
describe browser-based operations. AP access is discussed in Chapter 8.
Logging In
To operate the CN-5000 from an Internet browser, begin by logging in:
1. Open your browser and specify the IP address of the CN-5000 you want
to access in the browser’s URL location bar.
Note: 1. Get the IP address from the CN-5000 administrator.
2. If you are the administrator, and are logging in for the first time,
the various ways to determine the CN-5000’s IP address are
described in the Appendix on p. 88.
2. A Security Alert dialog box appears.
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CN-5000 User Manual
3. Accept the certificate. If a second certificate appears, accep t it as well.
The CN-5000 login page appears:
4. Provide a valid Username and Password (set by the CN-5000
administrator), then Click Login to continue.
Note: 1. If you are the administrator, and are logging in for the first time,
use the default Username: administrator; and the default
Password: password. For security purposes, we strongly
recommend you remove these and give yourself a unique
Username and Password (see User Manager, p. 24).
2. If you supplied an invalid login, the authentication routine will
return this message: Invalid Username or Password. Please tryagain. If you see this message, log in again being careful with
the Username and Password.
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3. Getting Started
After you have successfully logged in, the CN-5000 Main Page appears:
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CN-5000 User Manual
Screen Elements
The icons arranged horizontally across the top of the page are linked to the
administration utilities, which are used to configure the CN-5000. Your
ability to make configuration changes depends on the permissions associated
with your login information (see User Management, p. 24). Use of the
administrative functions is discussed in Chapter 4.
The icons arranged vertically down the left side of the page are used to
operate the CN-5000. Their purpose is discussed in the table below:
IconPurpose
Saves the changes you make in the administration dialog boxes
(see the Administration chapter), but does not implement the
changes. The changes only go into effect when you enable
Reset on exit (see p. 26 for details) and log out.
Allows users with the proper permission (see p. 25), to connect
to the CN-5000 using Windows software, and to remotely
control the connected server (or servers via a KVM switch).
14
For platform independence, the Java client allows users with the
proper permission (see p. 25), that have Java installed to
connect to the CN-5000 and to remotely control the connected
server (or servers via a KVM switch).
If a Power over the NET™ module is connected to your
installation, and if you have the proper permission (see p. 25),
clicking this icon will bring up its interface.
All the events that take place on the CN-5000 are recorded in a
log file. If you have the proper permission (see p. 25), clicking
this icon displays the contents of the log file.
Click this icon to log out and end your CN-5000 session.
Note: It is important to log out when you end your session.
Otherwise, you must wait until the timeout setting has expired
before the CN-5000 can be accessed again. (See Time outcontrol under the Customization dialog box, p. 26.)
2005-09-13
Chapter 4.
Administration
Introduction
The administration utilities, represented by the icons located across the top of
the CN-5000 web page, are used to configure the CN-5000 for operation.
This chapter discusses each of them in turn. As you make your configuration
changes, Click the Apply icon at the upper left of the web page to save the
changes in the CN-5000’s configuration file. To have the changes actually take
effect, you have to put a check in the Reset on Exit box (see Customization, p.
26), and log out.
Note: If you don’t have Configuration privileges (see User Management, p.
24) the Administration configuration dialogs are available for
viewing, but the input fields are disabled, and cannot be changed.
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CN-5000 User Manual
General
Once you login, the General panel displays on the web page:
It is the first of the Administration pages, and provides information about the
CN-5000’s status.
An explanation of each of the fields is given in the table below:
Device Name:To make it easier to manage installations that have
MAC Address:The CN-5000’s MAC Address displays here.
Firmware Version:Indicates the CN-5000’s current firmware version level.
more than one CN-5000, each one can be given a
name. To assign a name for the CN-5000, key in one
of your choosing here (15 characters max.).
Note: New versions of the CN-5000’s firmware can be downloaded from
our website as they become available, (see p. 27 for details).
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4. Administration
Network
The Network dialog is used to specify the CN-5000’s network environment.
Access Port
As a security measure, if a firewall is being used, the Administrator can
specify the port numbers that the firewall will allow (and set the firewall
accordingly). Users must specify the port number as par t of th e IP ad dres s
when they log in to the CN-5000. If an invalid port number (or no port
number) is specified, the CN-5000 will not be found.
Note: If there is no firewall (on an Intranet, for example), it doesn’t matter
what these numbers are set to, since they have no effect.
An explanation of the fields is given in the table below:
Program:This is the port number that must be specified when connecting
from the Administrator and Windows Client software programs.
Valid entries are from 1024 - 60,000.
Java:This is the port number used for Java Client connections. Valid
entries are from 0 - 65535.
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CN-5000 User Manual
IP Address
The CN-5000 can either have its IP address assigned dynamically at bootup
(DHCP), or it can be given a fixed IP address.
w For dynamic IP address assignment, select the Obtain an IP address
automatically, radio button.
Note: If the CN-5000 is on a network that uses DHCP to assign network
addresses, and you need to ascertain its IP address, see IP AddressDetermination, p. 88, for information.
w To specify a fixed IP address, select the Set IP address manually, radio
button and fill in the IP address.
DNS Server
The CN-5000 can either have its DNS server address assigned automatically,
or a fixed address can be specified.
w For automatic address assignment, select the Obtain DNS server address
automatically, radio button.
w To specify a fixed address, select the Use the following DNS server
address, radio button and fill in the required information.
Log Server
Important transactions that occur on the CN-5000, such as logins and internal
status messages, are kept in an automatically generated lo g file.
Specify the MAC address and a Port number for the server you want the log
server software to reside on.
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2005-09-13
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