ATEN Technology CN-5000 User Manual

Download

User Manual

CN-5000

2005-09-13

CN-5000 User Manual

Regulatory Information

1. This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in acco rdan ce with th e instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case th e us er will be required to correct the interference at his own expens e.

2. All contents of this package, including products, packing materials and documentation comply with ROHS.

2005-09-13

CN-5000 User Manual

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. T h e manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer’s software described in this man u al is so ld or licen s ed ‘as is’. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes th e en tire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this dev ice. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

2005-09-13

iii

CN-5000 User Manual

Safety Instructions

General

w Read all of these instructions. Save them for future reference. w Follow all warnings and instructions marked on the device. w Do not place the device on any unstable surface (cart, stand, table, etc.). If

the device falls, serious damage will result.

w Do not use the device near water. w Do not place the device near, or over, radiators or heat registers. w The device cabinet is provided with slots and openings to allow for

adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.

w The device should never be placed on a soft surface (bed, sofa, rug, etc.)

as this will block its ventilation openings. Likewise, the device should not be placed in a built in enclosure unless adequate ventilation has been provided.

w Never spill liquid of any kind on the device. w Unplug the device from the wall outlet before cleaning. Do not use liquid

or aerosol cleaners. Use a damp cloth for cleaning.

w The device should be operated from the type of power source indicated

on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

w The device is equipped with a 3-wire grounding type plug. This is a

safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes.

w Do not allow anything to rest on the power cord or cables. Route the

power cord and cables so that they cannot be stepped on or tripped over.

w If an extension cord is used with this device make sure that the total of the

ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

2005-09-13

CN-5000 User Manual

w To help protect your system from sudden, transient increases and

decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS).

w Position system cables and power cables carefully; Be sure that nothing

rests on any cables.

w When connecting or disconnecting power to hot-pluggable power

supplies, observe the following guidelines:

§ Install the power supply before connecting the power cable to the

power supply.

§ Unplug the power cable before removing the power supply.

§ If the system has multiple sources of power, disconnect power from

the system by unplugging all power cables from the power supplies.

w Never push objects of any kind into or through cabinet slots. They may

touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.

w Do not attempt to service the device yourself. Refer all servicing to

qualified service personnel.

w If the following conditions occur, unplug the device from the wall outlet

and bring it to qualified service personnel for repair.

§ The power cord or plug has become damaged or frayed.

§ L iquid has been spilled into the device.

§ T h e dev ice has been ex posed to rain or water .

§ The device has been dropped, or the cabinet has been damaged.

§ T he device exhibits a distinct change in performance, indicating a

need for service.

§ T h e dev ice does not oper ate normally when th e oper atin g in str uctio ns

are followed.

w Only adjust those controls that are covered in the operating instructions.

Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.

2005-09-13

CN-5000 User Manual

Rack Mounting

w Before working on the rack, make sure that the stabilizers are secured to

the rack, extended to the floor, and that the full weig ht of th e rack res ts on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

w Always load the rack from the bottom up, and load th e heav ies t item in

the rack first.

w Make sure that the rack is level and stable before extending a dev ice from

the rack.

w Use caution when pressing the device rail release latches and sliding a

device into or out of a rack; the slide rails can pinch your fingers.

w After a device is inserted into the rack, carefully extend the rail into a

locking position, and then slide the device into the rack.

w Do not overload the AC supply branch circuit that provides power to the

rack. The total rack load should not exceed 80 percent of the branch circuit rating.

w Ensure that proper airflow is provided to devices in the rack. w Do not step on or stand on any device when servicing other devices in a

rack.

2005-09-13

CN-5000 User Manual

Package Contents

The complete CN-5000 package consists of:

w 1 CN-5000 KVM on the Net™ Control Unit w 1 Custom KVM Cable Set w 1 Power Adapter w 1 Rack Mount Kit w 1Software CD w 1 User Manual w 1 Quick Start Guide

Check to make sure that all the components are present and that nothing was damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.

Manual Part No. PAPE-0255-100G

Printed in Taiwan 09/2005

All brand names and trademarks are the registered property of their respective owners.

2005-09-13

vii

CN-5000 User Manual

Contents

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . ii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . iv

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . vi

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

1. Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 4

2. Hardware Setup

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Cable Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

3. Getting Started

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Screen Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

4. Administration

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Access Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

DNS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

viii

2005-09-13

CN-5000 User Manual

Radius . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

User Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

5. The Windows Client

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

OSD Control Panel . . . . . . . . . . . . . . . . . . . . . . . . 31

Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Mouse Synchronization . . . . . . . . . . . . . . . . . . . . . 32

Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Video Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 36

6. The Java Client

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

The Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

7. The Log File

The Log File Screen . . . . . . . . . . . . . . . . . . . . . . . . . 45

8. AP Operation

The Administrator Utility . . . . . . . . . . . . . . . . . . . . . . 47

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

The Settings Notebook . . . . . . . . . . . . . . . . . . . . . . 52

Uploading Changes . . . . . . . . . . . . . . . . . . . . . 53

General: . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Network: . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

User Management . . . . . . . . . . . . . . . . . . . . . . 60

Customization . . . . . . . . . . . . . . . . . . . . . . . . 62

Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . 64

The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . 66

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

The Connection Screen . . . . . . . . . . . . . . . . . . . . . 67

The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 69

2005-09-13

CN-5000 User Manual

The Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . 70

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

The Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Configure . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

The CN-5000 List Panel . . . . . . . . . . . . . . . . . . . . . 83

The Event List Window . . . . . . . . . . . . . . . . . . . . . 85

Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

IP Address Determination . . . . . . . . . . . . . . . . . . . . . . 88

Administrator Login Failure . . . . . . . . . . . . . . . . . . . . . 91

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

General Operation . . . . . . . . . . . . . . . . . . . . . . . . 92

The Windows Client . . . . . . . . . . . . . . . . . . . . . . . 92

Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

The Java Client . . . . . . . . . . . . . . . . . . . . . . . . . 94

The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . 94

Index

2005-09-13

CN-5000 User Manual

About This Manual

This User Manual is provided to help you get the most from your CN-5000 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Overview

Chapter 1, Introduction, introduces you to the CN-5000 System. Its

purpose, features and benefits are described. Chapter 2, Hardware Setup, presents the front and back panel

components, and explains how to connect the CN-5000 to your server or KVM switch and the Internet.

Chapter 3, Getting Started, describes how to log into the CN-5000 with a browser, and the screen elements that appear on the opening page.

Chapter 4, The Administrator Utility, continues with browser operation procedures. It explains how to connect to the CN-5000 as an administrator; and how to configure the CN-5000 for operation.

Chapter 5, The Windows Client, explains how to run the Windows Client Software from the browser. It shows how to connect to the CN-5000 and how to remotely control the connected server (or servers via a KVM switch).

Chapter 6, The Java Client, explains how to run the Java Client Software from the browser. It shows how to connect to the CN-5000 and how to remotely control the connected server (or servers via a KVM switch).

Chapter 7, The Log File, describes how to use the log file utility from the browser. It explains how to view the events that take place on the CN-5000.

Chapter 8, AP Operation, describes how to operate the CN-5000 using application programs, rather than with the browser method.

An Appendix provides specifications and other technical information regarding the CN-5000.

2005-09-13

CN-5000 User Manual

Conventions

This manual uses the following conventions:

Courier Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps. w Bullet lists provide information, but do not involve sequential

steps.

> Indicates selecting an option on a menu. For example, Start >

Run means to open the Start menu, and then select Run. Indicates critical information.

Getting Help

If you need to contact ATEN technical support with a problem, visit our web page at www.aten.com.

xii

2005-09-13

Chapter 1.

Introduction

Overview

The CN-5000 is a control unit that allows operators to monitor and access their computers from remote locations using a standard Internet browser or Windows-based application programs. The CN-5000 connects to the Internet, an Intranet, LAN, or WAN using industry standard Category 5 cable, then uses a KVM cable to connect to a local KVM switch or server.

Because the CN-5000 uses TCP/IP for its communications protocol, the server or KVM switch it is connected to can be accessed from any computer on the Net - whether that computer is located down the hall, down the street, or half-way around the world.

Operators at remote locations connect to the CN-5000 via its IP address. Once a connection has been established and authorization granted, the remote computer can exchange keyboard, video and mouse signals with the server (or servers on a KVM switch installation), just as if they were physically present and working on the equipment directly.

2005-09-13

KVM Switch

CN-5000 User Manual

With its advanced security features, the CN-5000 is the fastest, most reliable, most cost effective way to remotely access and manage widely distrib uted multiple computer installations.

The Administrator and Client software included with the CN-5000 make it easy to install, maintain, and operate. System administrators can handle a multitude of tasks with ease - from installing and running GUI applications, to BIOS level troubleshooting, routine monitoring, concurrent maintenance, system administration, rebooting and even pre-booting functions.

The Administrator Utility is available in a both a browser-based version and a Windows-based application version. It is used to configure the system; limit access from remote computers; manage users; and maintain the system with firmware and software module updates.

Both a Windows GUI Client and a Java Client are also available in browser-based and Windows application versions. They are provided for IP connection and login from anywhere on the net. Inclusion of a Java-based client ensures that the CN-5000 is platform independent, and is able to work with all operating systems.

The client software allows access to, and control of, the connected server s. Once an operator successfully connects and logs in, his screen displays what is running on the remote unit attached to the CN-5000 (a KVM OSD display, a server’s desktop, or a running program, for example) and he can control it from his console just as if he were there.

The Log Server records all the events that take place on selected CN-5000 units for the administrator to analyze.

Your CN-5000 investment is protected by a Firmware Upgrade Utility. You can stay current with the latest functionality improvements by downloading firmware update files from our website as they become available, and then using the utility to quickly and conveniently perform the upgrade.

2005-09-13

1. Introduction

Features

Remote access of KVM switches or servers via LAN, WAN, or the

Internet; control your installation from down the hall, down the street, or half-way around the world

Supports 10Base-T, 100Base-T, TCP/IP, HTTP

Advanced security features include password protection and advanced

encryption technologies

High video resolution: up to 1280 x 1024 @ 75Hz; 1600 x 1200 @ 60Hz

Windows GUI and Java-based client software; Java client works with all

operating systems

Upgradeable firmware via RJ45 Ethernet connection

Three level password access: Administrator; User; Viewer

Supports creation of up to 64 user accounts

Up to 16 concurrent logins are supported

2005-12-29

CN-5000 User Manual

System Requirements

w For best results we recommend that the computers used to access the

CN-5000 control unit have at least a P III 1 GHz processor, and that the screen resolution is set to 1024 x 768.

w Browsers must support 128 bit data encryption. w For best results we recommend that the internet connection speed be at

least 128 kbps.

w For the browser-based Windows Client, you must have DirectX 7.0 or

higher installed.

w For the browser-based Java Client, you must have Sun’s Java 2 (1.4 or

higher).

w For the browser-based Log Server, you must have the Microsoft Jet

OLEDB 4.0 or higher driver installed.

w Only non-interlaced video signals at the following resolutions and

refresh rates are supported:

Resolution Refresh Rates

640 x 480 60, 70, 75, 85, 90, 100, 120 720 x 400 70, 75 800 x 600 56, 60, 70, 75, 85, 90, 100, 120 1024 x 768 60, 70, 75, 85, 90, 100 1152 x 864 60, 70, 75, 85 1280 x 1024 60, 70, 75 1600 x 1200 60

2005-09-13

Hardware Setup

Front View

No. Component Description

Reset / Firmware Upgrade Switch

Data Speed LED The LED lights GREEN to indicate 10 Mbps data

Link LED Flashes GREEN to indicate that a Client program is

Power LED Lights ORANGE when the CN-5000 is powered up and

Pressing and holding this switch in while powering ON the CN-5000 returns it to the factory default firmware level.

After the CN-5000 has been powered ON, pressing and holding this switch in for more that two seconds performs a system reset.

Note: This switch is recessed and must be pushed with a thin object - such as the end of a paper clip, or a ballpoint pen.

transmission speed. The LED lights ORANGE to indicate 100 Mbps data

transmission speed.

accessing the device.

ready to operate.

Chapter 2.

2005-09-13

CN-5000 User Manual

Rear View

No. Component Description

KVM Port The KVM cable (supplied with this package) that links the

CN-5000 to your KVM switch or server plugs in here.

Local Console Section

The CN-5000 can be accessed via a local console as well as over the Net. The cables for the local console (keyboard, monitor, and mouse) plug in here. Each port is color coded and marked with an appropriate icon to indicate itself.

RJ-45 Port The cable that connects the CN-5000 to the Internet

server plugs in here.

RS-232 Port The RS-232 port is made available for use with a Power

over the NET™ remote power management module. Contact your dealer for details.

Power Jack The power adapter cable plugs in here.

2005-09-13

2. Hardware Setup

Before You Begin

1. Important safety information regarding the placement of this device is provided on p. . Please review it before proceeding.

2. Make sure that power to any devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

Rack Mounting

For convenience and flexibility, the CN-5000 can be mounted on a system rack. To rack mount the unit do the following:

1. Using the screws provided with this package, screw the mounting bracket into the top or bottom of the unit as shown in the diagram below.

Phillips hex head M3 x 8

2005-09-13

CN-5000 User Manual

2. Screw the bracket into any convenient location on the rack. Note: These screws are not provided. We recommend that you use M5 x 12

Phillips Type I cross, recessed type screws.

Cable Information

Only custom cable sets specifically designed to work with the CN-5000 may be used to link to your server or KVM switch. A 1.8 m custom cable set is provided with this package. Cable sets are also available in other lengths, as shown in the table below.

Length (m) Part Number

1.2

1.8

3.0

6.0

If you wish to purchase additional cables, contact your dealer.

2L-5201P 2L-5202P 2L-5203P 2L-5206P

2005-09-13

2. Hardware Setup

Installation

To install the CN-5000, refer to the installation diagram below (the diagram numbers correspond to the numbered steps), and do the following:

1. Plug the local administrator’s keyboard, mouse, and monitor into th e unit’s Console Ports.

2. Use the KVM cable provided with this package to connect the CN-5000’s KVM Port, to the Keyboard, Video and Mouse ports of the server or KVM switch that you are installing.

Note: For more information regarding KVM cables, see p. 8.

3. Plug the LAN or WAN cable into the CN-5000’s RJ-45 socket.

4. Plug the power adapter cable into the CN-5000’s power jack, then plug the power adapter into an AC power source.

5. Power up your server or KVM installation.ca

KVM Switch

2005-09-13

CN-5000 User Manual

Notes:

2005-09-13

Chapter 3.

Getting Started

The CN-5000 can be accessed either from an internet type browser, or via Windows-based application (AP) programs. The next several chapters describe browser-based operations. AP access is discussed in Chapter 8.

Logging In

To operate the CN-5000 from an Internet browser, begin by logging in:

1. Open your browser and specify the IP address of the CN-5000 you want to access in the browser’s URL location bar.

Note: 1. Get the IP address from the CN-5000 administrator.

2. If you are the administrator, and are logging in for the first time, the various ways to determine the CN-5000’s IP address are described in the Appendix on p. 88.

2. A Security Alert dialog box appears.

2005-09-13

CN-5000 User Manual

3. Accept the certificate. If a second certificate appears, accep t it as well. The CN-5000 login page appears:

4. Provide a valid Username and Password (set by the CN-5000

administrator), then Click Login to continue.

Note: 1. If you are the administrator, and are logging in for the first time,

use the default Username: administrator; and the default Password: password. For security purposes, we strongly recommend you remove these and give yourself a unique Username and Password (see User Manager, p. 24).

2. If you supplied an invalid login, the authentication routine will return this message: Invalid Username or Password. Please try again. If you see this message, log in again being careful with the Username and Password.

2005-09-13

3. Getting Started

After you have successfully logged in, the CN-5000 Main Page appears:

2005-09-13

CN-5000 User Manual

Screen Elements

The icons arranged horizontally across the top of the page are linked to the administration utilities, which are used to configure the CN-5000. Your ability to make configuration changes depends on the permissions associated with your login information (see User Management, p. 24). Use of the administrative functions is discussed in Chapter 4.

The icons arranged vertically down the left side of the page are used to operate the CN-5000. Their purpose is discussed in the table below:

Icon Purpose

Saves the changes you make in the administration dialog boxes (see the Administration chapter), but does not implement the changes. The changes only go into effect when you enable Reset on exit (see p. 26 for details) and log out.

Allows users with the proper permission (see p. 25), to connect to the CN-5000 using Windows software, and to remotely control the connected server (or servers via a KVM switch).

For platform independence, the Java client allows users with the proper permission (see p. 25), that have Java installed to connect to the CN-5000 and to remotely control the connected server (or servers via a KVM switch).

If a Power over the NET™ module is connected to your installation, and if you have the proper permission (see p. 25), clicking this icon will bring up its interface.

All the events that take place on the CN-5000 are recorded in a log file. If you have the proper permission (see p. 25), clicking this icon displays the contents of the log file.

Click this icon to log out and end your CN-5000 session. Note: It is important to log out when you end your session.

Otherwise, you must wait until the timeout setting has expired before the CN-5000 can be accessed again. (See Time out control under the Customization dialog box, p. 26.)

2005-09-13

Chapter 4.

Administration

Introduction

The administration utilities, represented by the icons located across the top of the CN-5000 web page, are used to configure the CN-5000 for operation.

This chapter discusses each of them in turn. As you make your configuration changes, Click the Apply icon at the upper left of the web page to save the changes in the CN-5000’s configuration file. To have the changes actually take effect, you have to put a check in the Reset on Exit box (see Customization, p.

26), and log out.

Note: If you don’t have Configuration privileges (see User Management, p.

24) the Administration configuration dialogs are available for viewing, but the input fields are disabled, and cannot be changed.

2005-09-13

CN-5000 User Manual

General

Once you login, the General panel displays on the web page:

It is the first of the Administration pages, and provides information about the CN-5000’s status.

An explanation of each of the fields is given in the table below:

Device Name: To make it easier to manage installations that have

MAC Address: The CN-5000’s MAC Address displays here. Firmware Version: Indicates the CN-5000’s current firmware version level.

more than one CN-5000, each one can be given a name. To assign a name for the CN-5000, key in one of your choosing here (15 characters max.).

Note: New versions of the CN-5000’s firmware can be downloaded from

our website as they become available, (see p. 27 for details).

2005-09-13

4. Administration

Network

The Network dialog is used to specify the CN-5000’s network environment.

Access Port

As a security measure, if a firewall is being used, the Administrator can specify the port numbers that the firewall will allow (and set the firewall accordingly). Users must specify the port number as par t of th e IP ad dres s when they log in to the CN-5000. If an invalid port number (or no port number) is specified, the CN-5000 will not be found.

Note: If there is no firewall (on an Intranet, for example), it doesn’t matter

what these numbers are set to, since they have no effect.

An explanation of the fields is given in the table below:

Program: This is the port number that must be specified when connecting

from the Administrator and Windows Client software programs. Valid entries are from 1024 - 60,000.

Java: This is the port number used for Java Client connections. Valid

entries are from 0 - 65535.

2005-09-13

CN-5000 User Manual

IP Address

The CN-5000 can either have its IP address assigned dynamically at bootup (DHCP), or it can be given a fixed IP address.

w For dynamic IP address assignment, select the Obtain an IP address

automatically, radio button.

Note: If the CN-5000 is on a network that uses DHCP to assign network

addresses, and you need to ascertain its IP address, see IP Address Determination, p. 88, for information.

w To specify a fixed IP address, select the Set IP address manually, radio

button and fill in the IP address.

DNS Server

The CN-5000 can either have its DNS server address assigned automatically, or a fixed address can be specified.

w For automatic address assignment, select the Obtain DNS server address

automatically, radio button.

w To specify a fixed address, select the Use the following DNS server

address, radio button and fill in the required information.

Log Server

Important transactions that occur on the CN-5000, such as logins and internal status messages, are kept in an automatically generated lo g file.

Specify the MAC address and a Port number for the server you want the log server software to reside on.

2005-09-13

Security

The Security page is used to control access to the CN-5000.

4. Administration

w IP and MAC Filters permit or deny access to the CN-5000 for specific IP and

MAC addresses attempting to access the system.

w As a security feature, the Default Java program name lets the

Administrator specify an addition to the IP address that users must include when they log into the CN5000 from their browsers, and when they access the CN-5000 with the Java Client. For example:

192.168.0.126/abcdefg

Note: 1. If no page is specified here, no one will be able to access the

CN-5000 with the Java Client.

2. For security purposes, we recommend that you change the name of this page from time to time.

w Admin station filters are not supported in the browser version of the

Administrator Utility. They are only supported in the AP version. See p. 58 for a discussion of filtering using the AP program.

2005-09-13

CN-5000 User Manual

Filtering

There are a maximum of 100 filters allowed for each category: User IPs; User MACs; and Administrator MACs. User Station filtered items (IPs and MACs) can be specified as included or excluded by hig hlig h tin g th e item an d clicking the include or exclude radio button.

w If the include button is checked, all the addresses within the filter range

are allowed access to the CN-5000; all other addresses are denied access.

w If the exclude button is checked, all the addresses within the filter range

are denied access to the CN-5000; all other addresses are allowed access.

User Station Filtering - IPs:

To enable IP filtering for User Stations, Click to put a check mark in the IP Filter enable checkbox.

To add a filter:

1. Select whether to include or exclude the filter.

2. Click Add. A dialog box similar to the one below appears:

3. Specify the filter address in the dialog box, then Click OK.

Each IP filter can consist of a single address, or a range of addresses. Therefore, a second dialog box similar to the one below appears:

2005-09-13

4. Administration

4. To filter a single IP address, key in the same address as the start IP. To filter a continuous range of addresses, key in the end number of the range. After filling in the address, click OK.

5. Repeat these steps for any additional IP addresses you want to filter.

To delete a filter, select it and Click Remove. To modify a filter, select it and Click Edit. The Edit dialog box is similar to the Add dialog box. When it comes up, simply delete the old address and replace it with the new one.

User Station Filtering - MACs:

To enable MAC filtering for User Stations, Click to put a check mark in the MAC Filter enable checkbox.

To add a filter:

1. Select whether to include or exclude the filter.

2. Click Add. A dialog box similar to the one below appears:

3. Specify the filter address in the dialog box, then Click OK.

4. Repeat these steps for any additional MAC addresses you want to filter.

2005-09-13

CN-5000 User Manual

Radius

If you are using a RADIUS server, RADIUS Configuration allows you to set up its parameters:

1. Check Enable RADIUS.

2. Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers.

3. Set the time in seconds that the CN-5000 waits for a RADIUS server reply before it times out in the Timeout field.

4. Set the number of RADIUS retries allowed in the Retries field.

5. Key the Shared Secret character string that you want to use for authentication between the CN-5000 and the RADIUS Server in this field.

2005-09-13

4. Administration

6. On the RADIUS server, set the access rights for each user acco rdin g to the information in the table, below:

Character Meaning

J P L

Grants the user administrator privileges, allowing the user to configure the system.

Allows the user to access the system via the Windows Client program.

Allows the user to access the system via the Java Client program. Allows the user to access an attached PN0108 device. Allows the user to access log information via the user’s browser.

Note: 1. The characters are not case sensitive. Capitals or lower case

work equally well.

2. Characters are comma delimited.

3. An invalid character in the in the configuration string will prohibit access to the CN-5000 for the user.

Examples:

String Meaning

c,w,p

w,j,l

User has administrator priveleges; user can access the system via the Windows Client; user can access the attached PN0108

User can access the system via the Windows Client; user can access the system via the Java Client; user can access log information via the user’s browser.

2005-09-13

CN-5000 User Manual

User Manager

This configuration dialog is used to manage user profiles.

w A maximum of 64 user profiles can be created. w To add a user, fill in the information asked for in the User Info dialog box

and Click Add.

w To delete a user profile, select it from the list in the upper panel, and

Click Remove.

w To modify a user profile, select it from the list in the upper panel; change

the information shown in the User Info dialog box; and Click Update.

w The Reset button clears all the information shown in the User Info dialog

box fields.

2005-09-13

4. Administration

An explanation of the profile items is given in the table below:

Username A minimum of 6 and a maximum of 15 characters is allowed. Password A minimum of 8 and a maximum of 15 characters is allowed. Confirm Password To be sure there is no mistake in the password you are asked

Description Additional information about the user that you may wish to

Permissions Click to place/remove a check mark next to an item to

to enter it again. The two entries must match.

include.

grant/withhold access to that aspect of the CN-5000’s operation that the time governs

Configure: Checking Configure gives a User Administrator priveleges, and allows the user to set up and modify the CN-5000’s operating environment.

Windows Client: Checking Windows client allows a User to access the CN-5000 via the Windows Client software.

Java Client: Checking Java client allows a User to access the CN-5000 via the Java Client software.

Log: Checking Log allows a User to view the contents of the log file.

Power Management: Checking Power Management allows a User to access and operate an attached Power over the Net™ module.

2005-09-13

CN-5000 User Manual

Customization

This configuration dialog allows the Administrator to set Timeout, Login failure, and Working mode parameters.

An explanation of the Customization parameters is given in the table below:

Time out Control If the CN-5000 doesn’t receive any input from a computer that is

Working Mode If Stealth Mode is enabled, the CN-5000 cannot be pinged. If

Multiuser Operation

Reset on exit Placing a check here causes the CN-5000 to reset itself and

accessing it with the Windows or Java client for the amount of time specified here, it ends the connection.

login attempts that are permitted from a remote computer. Login failure timeout, sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures.

Echo Mode is disabled, the CN-5000 will not show up in the list of local CN-5000 units when accessing it with the AP program. See p. for details.

Enabling Multiuser operation permits more than one user to log into the CN-5000 at the same time.

implement all the new changes when you log out. A wait of approximately 30 to 60 seconds is necessary before logging in following the reset.

2005-09-13

4. Administration

Firmware

New versions of the CN-5000 firmware can be downloaded from our website:

www.aten.com.tw

as they become available. To upgrade the firmware, do the following:

1. After downloading the new firmware file to your computer, click the Firmware icon to open the Firmware configuration dialog:

2. Click the Browse button; navigate to the directory that the new fir m war e file was downloaded to, and select it.

3. Click Upload.

4. After the upload completes, click the Apply icon at the left of the web page.

5. Enable the Reset on exit checkbox (see Customization, p. 26).

6. Click the Apply icon at the left of the web page, again.

7. Click the Logout icon at the upper right of the web page (see p. 12) to exit and reset the CN-5000.

2005-09-13

CN-5000 User Manual

Notes:

2005-09-13

Chapter 5.

The Windows Client

Starting Up

To access the CN-5000 with the Windows Client software:

1. After you log in, Click the Windows Client icon at the left of the web page (see p. 12).

Note: You must have DirectX 7.0 or higher installed on your computer.

If not, the Client program will not load.

2. In the File Download dialog box that comes up, click Open to run the program.

Note: 1. If the browser cannot run the program, save it to disk, instead.

Then, with your browser still open to the CN-5000 web page, run the file from your disk.

2. If you use the save to disk method, for security purposes, you cannot simply run a previously downloaded version of the program. Each time you want to access the CN-5000, you must log in to the web page with a valid username and password to download a fresh copy of the program.

3. When a connection to the CN-5000 has been established, a screen similar to the one below appears:

2005-09-13

CN-5000 User Manual

Note: 1. If Full Screen Mode is enabled (there is a checkmark in the

box), the remote display fills the entire screen of your local monitor.

2. If Full Screen Mode is not enabled (there is no checkmark in the box), the remote display appears as a window on your desktop. If the remote screen is larger than what is able to fit in th e window, move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll.

Clicking the push pin icon in the title bar will cause the window to remain on top of all other open windows on your desktop.

3. If Keep Screen Size is enabled (there is a checkmark in the box), the remote screen is not resized.

w If the remote resolution is smaller, its display appears

as a window centered on your screen.

w If the remote resolution is larger, its display is centered

on your screen. To access the areas that are off screen, move the mouse to the corner of the screen that is closest to the area you want to view and the screen will scroll.

4. If Keep Screen Size is not enabled (there is no checkmark in the box), the remote screen is resized to fit the resolution of your local monitor.

4. Click Switch to take over console control of the unit that the CN-5000 is

connected to.

2005-09-13

5. The Windows Client

Operation

Once the Switch to the CN-5000 has been accomplished, the remote system’s video output is captured and displayed on your monitor. At the same time, your local keystroke and mouse input is captured and sent to the remote system.

OSD Control Panel

A small OSD control panel opens at the lower right hand corner of the screen:

The panel consists of an icon bar with two text bars below it. Initially, the text bars display the video resolution and IP address of th e remo te dev ice. As the mouse moves over the icons, the text bars describe the icon’s function. The functions that the icons perform is described in the table below.

Icon Function

Click and drag the hand to move the OSD display to another position on the screen.

Click to bring up the Hotkey Setup dialog box (see p. 34 for details).

Click to bring up the Video Adjustment dialog box. Right click to do a fast Auto Sync (see p. 36 for details).

Click to exit the Windows Client control of the remote unit.

(Space)

Hover over the space to see the video resolution and IP address of the device at the remote location.

These LEDs show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. Click on the icon to toggle the status.

Note: When you first connect, the LED display may not be accurate. To be sure, click on the LEDs to set them.

2005-09-13

CN-5000 User Manual

Keystrokes

Except for [Alt + Tab] and [Ctrl + Alt + Del], the effect of all keyboard input takes place on the remote computer . The above two combinations ar e retained on the local system to switch among applications and to recover from disaster. In order to provide the [Alt + Tab] and [Ctrl + Alt + Del] functions on the remote system, a Function key (F1 - F12) can be selected as a substitute for the [Alt] key.

For example, if you choose [ F12] as the substitute, then [F12 + Tab] would switch among applications on the remote system, and [Ctrl + F12 + Del], would be the disaster recovery combination. See Configuring the Hotkeys on p. 36 for details on setting up a substitute key.

Note: While any Function Key can be used for the Substitute key, you must

not use one that is being used for another action.

Mouse Synchronization

Until you close the CN-5000 connection, mouse movements have no effect on your local system, but are captured and sent to the remote system, instead.

From time to time, especially if you change video resolution, the local mouse movement may no longer be synchronized with the remote system’s mous e pointer. There are three quick methods that can be used to bring th e tw o pointers back into sync: 1) Moving the mouse pointer over the Arrow in the OSD panel and right clicking; 2) Moving the mouse pointer into the OSD panel and then moving it back out again; and 3) Performing an Auto Sync with the Video Adjustment function (see Video Adjustment, p. 36 for details). If performing these actions doesn’t resolve the problem, do the following:

1. Invoke the Adjust Mouse action with the Adjust Mouse hotkeys (see p. 35 for details).

2. Move the local mouse pointer exactly on top of the remote mouse pointer and Click.

If these procedures still do not help, set the mouse speed and acceleration for the computer (or computers via KVM switch) connected to the CN-5000 as follows:

2005-09-13

5. The Windows Client

Windows 2000:

Set the mouse speed to the middle position; set the mouse acceleration to None (Control Panel → Mouse → Mouse Properties → Motion):

Windows XP/Server 2003:

Set the mouse speed to the middle position; disable Enhance Pointer Precision (Control Panel → Printers and Other Hardware → Mouse →

Pointer Options):

2005-09-13

CN-5000 User Manual

WinMe:

Set the mouse speed to the 5th position; disable mouse acceleration (click Advanced to get the dialog box for this).

WinNT / Win98 / Win95:

Set the mouse speed to the slowest position.

Sun / Linux:

Open a terminal session and issue the following command:

xset m 1

Sun: Linux: xset m 0

Hotkeys

The Hotkey Setup Screen:

Various configuration actions related to the keyboard, video, and mouse can be performed via hotkey combinations. The Hotkey setup utility is accessed by clicking the Keyboard icon on the OSD Control Panel. The actions performed by the Hotkeys are listed in the lef t co lu m n ; th e cu rren tly def in ed keys that invoke the actions are shown in the column to the right.

2005-09-13

5. The Windows Client

An explanation of the actions is given in the table, below:

Action Explanation

Exit remote location Break the connection to the CN-5000 and return to local

Adjust Video Bring up the video adjustment utility. Toggle OSD Toggles the OSD display Off and On. Toggle mouse display If you find the display of the two mouse pointers (local and

Adjust mouse This utility synchronizes the local and remote mouse

Substitute Alt key Although all other keyboard input is captured and sent to

operation.

remote) to be confusing or annoying, you can use this function to shrink the non-functioning pointer down to a barely-noticeable tiny circle - which can be ignored. Since this function is a toggle - use the hotkeys again to bring the mouse display back to its original configuration.

movements following a video resolution change. After invoking this utility, simply click the local mouse pointer on top of the remote mouse pointer.

the CN-5000, [Alt + Tab] and [Ctrl + Alt + Del] work on your local computer. In order to implement their effects on the remote system, a function key is be substituted for the Alt key. If you substitute the F12 key, for example, you would use [F12 + Tab] and [Ctrl + F12 + Del].

Note: To invoke an action, you must press and release the keys one key at a

time - do not chord the keys.

2005-09-13

CN-5000 User Manual

Configuring the Hotkeys:

If you find the default Hotkey combinations inconvenient, you can configure them to whatever suits your taste, as follows:

1. Highlight the Action, then Click Start

2. Key in the Function keys (one at a time). The key names appear in the Key field as you press them.

3. When you have finished keying in your sequence, Click Stop

4. Click Set

5. Repeat for any other actions you wish to set up

Note: You can use the same function keys for more than one action, as long

as the first key is not the same. For example, you can use F1 F2 F3

for one action; F2 F1 F3 for another; F3 F2 F1 for a third, etc.

Video Adjustment

You can adjust the placement and the picture quality of the remote screen (as displayed on your local monitor) with the Video Options function. To do so, either click on the Hammer icon on the OSD Control Panel, or use the Adjust Video hotkeys (see p. 35). The following screen appears:

2005-09-13

5. The Windows Client

The meanings of the adjustment optio ns ar e giv en in th e tab le belo w:

Option Usage

Screen Position Adjust the horizontal and vertical position of the remote

Auto-Sync Click Auto-Sync to have the function detect the vertical and

RGB Drag the slider bars to adjust the RGB (Red, Green, Blue)

Video Quality Drag the slider bar to adjust the overall Video Quality. Values

Sense If you need to adjust the gamma level of the remote video

computer window by Clicking the Arrow buttons.

horizontal offset values of the remote screen and automatically synchronize it with the local screen.

If the local and remote mouse pointers are out of sync, in most cases, performing this function will bring them back into sync.

Note: This function works best with a bright screen. If you are not satisfied with the results, use the Screen Position

arrows to position the remote display manually.

values. When an RGB value is increased, the RGB component of the image is correspondingly increased.

can be from 20 to 100. The larger the value, the clearer the picture and the more video data goes through the network. Depending on the network bandwidth, a high value may adversely effect response time.

display, put a check mark in the Enable box, then drag the slider bar until the desired result is obtained.

2005-09-13

CN-5000 User Manual

Notes:

2005-09-13

Chapter 6.

The Java Client

Introduction

The Java Client makes the CN-5000 accessible to all platforms that have Java 2 installed. Java 2 is available for free download from Sun’s Java web site (http://java.sun.com). To access the CN-5000 with the Java Client software:

1. After you log in (see p. 12), Click the Java Client icon.

Note: When you log in, be sure to specify the Java Program Name when

you specify the CN-5000’s IP address. For example:

192.168.0.125/abcdefg

Otherwise you will not be granted access. If you don’t know the program name, get it from your Administrator.

2. In the dialog box that appears, select Open.

Note: If the browser won’t open the Java Client program, save the

program to disk and, with your browser still open, Launch it after the save.

After a second or two, an Authentication progress window appears:

2005-09-13

CN-5000 User Manual

Once the authentication procedure completes successfully, the remote system displays on your monitor:

2005-09-13

6. The Java Client

Operation

You can work on the remote system via the screen display on your monitor just as if it were your local system.

Note: 1. You can switch between your local and remote programs with

[Alt + Tab].

2. Due to net lag, there might be a slight delay before your keystrokes show up. You may also have to wait a bit for the remote mouse to catch up to your local mouse before you click.

3. Due to net lag, or insufficient computing power on the local machine, some images, especially motion images, may display poorly.

4. If the local and remote mouse pointers get out of sync, you can use the Mouse Synchronization Button to bring them back into synch (see p. 43 for details).

The Toolbar

The Java Client’s toolbar gives you control over the KVM operations. It is hidden in the blank area at the bottom center of th e s cr een , an d ap pears when you move the mouse pointer over this area.

Going from left to right, the toolbar functions are explained in the sections that follow.

2005-09-13

CN-5000 User Manual

Video:

Clicking the first button brings up the Video Settings dialog box:

This is similar to the Adjust Video feature of the Windows Client. See p. 36 for details about its use.

Note: We recommend that you perform an Autosync right after you connect

for improved mouse synchronization.

Keypad:

Clicking the second button, brings up the Keypad. Since some locally input keyboard combinations can not be captured and sent to the CN-5000, the Keypad provides a one-click implementation of their actions on the remote system.

2005-09-13

6. The Java Client

Mouse:

At times the local mouse movement may lose sync with the remote mouse movement. You can try getting them back in sync with a fast mouse synchronization by moving the mouse pointer down into the Java Client toolbar. If that doesn’t help, do an Autosync (as discussed on the previous page).

If an Autosync doesn’t resolve the problem the Mouse Synchronization function can get them back into sync. This is similar to the Mouse Synchronization feature of the Windows Client (see p. 32 for details).

1. Click the Mouse Synchronization button. The remote mouse pointer moves to the upper left area of the screen.

2. Move your local mouse pointer directly over the remote mouse pointer and Click.

Lock LEDs:

These LEDs show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. Click on the icon to toggle the status.

Note: When you first connect, the LED display may not be accurate. To be

sure, click on the LEDs to set them.

Screen Mode:

Clicking this button toggles the display between full screen and windowed modes.

? Button:

The

Clicking this button brings up the Java Client Help pages.

Exit:

Click this button to exit the Java Client program and return to local operation.

2005-09-13

CN-5000 User Manual

Notes:

2005-09-13

Chapter 7.

The Log File

The Log File Screen

The CN-5000 logs all the events that take place on it. Following a reset, it writes them to a log file, which is a searchable database. To view the contents of the log file, click the Log icon at the lower left of the page. A screen similar to the one below appears:

2005-09-13

CN-5000 User Manual

A maximum of 512 events are kept in the log file. As new events are recorded, they are placed at the bottom of the list. When a new ev en t is recorded after there are 512 events in the log file, the earliest event in the list is discarded.

Note: To maintain and view a record of all the events that take place (not

just the most recent 512), set up the Log Server AP program. See p. 77 for details.

To clear the log file, click on the Clear Log icon at the lower right of the page.

2005-09-13

Chapter 8.

AP Operation

In addition to the browser based operation utilities, the CN-5000 also provides Windows-based programs that can be used in their s tead . Th es e include an administration utility, a Windows client, a Java client, and a Log Server. This chapter explains how to install and operate each of th em .

The Administrator Utility

Installation

The Windows-based Administrator Utility is provided on the distribution CD included with this package. To install the Administrator Utility:

1. Open the drive and folder where the Administrator Setu p ico n

(CN5KAdminTool.exe) is located and double click the icon.

The Administration Utility installation screen appears:

2. Click Next and follow the on-screen instructions. When the installation

completes, a CN5000AdminTool icon appears on your desktop.

2005-09-13

CN-5000 User Manual

Starting Up

To bring up the Administrator Utility Main Screen, double click the CN5KAdminTool icon, or key in the full path to the program on the command line.

If this is the first time that you are running the utility a dialog box appears requesting you to input your serial number. The serial number can be found on the CN-5000’s CD case. Key in the serial number - 5 characters per box then Click OK.

The Administrator Utility searches for CN-5000 devices installed on the local LAN segment. When it has finished, it displays the CN-5000 devices it found in a window similar to the one below:

w If the unit you wish to configure appears in the CN-5000 devices listbox,

Double Click it.

w If the unit you want doesn’t appear in the listbox, key in its IP address in

the CN-5000 address field, and its Port number in the Port box, then Click Login.

2005-09-13

8. AP Operation

Note: 1. The Port number that corresponds to a unit’s IP address is set by

the Administrator on the Network configuration page (see p. 55 for details).

2. Clicking the Refresh button causes the utility to rescan th e lo cal

LAN segment for CN-5000 devices.

3. If the utility fails to connect to a unit that you specified, it assigns another free IP address (if one exists), to that device and attempts to connect again.

4. When the Administrator Utility searches for CN-5000 devices, if it finds a unit that was originally on a different network segment that still has a fixed IP address from its previous location, it will list the unit (showing the IP address), but you cannot connect to it. You should change the unit’s IP address to match its current network segment (see IP Address Determination, p. 88, for details).

2005-09-13

CN-5000 User Manual

Logging In

Once the Administrator Utility connects to the unit you specified, a login window appears:

Only those who have Configuration privileges (see User Management; Permissions, p. 60) are allowed to log in.

Provide a valid Username and Password, then Click Login to continue.

Note: The default Username is administrator; the default Password is

password. You can change these to whatever you prefer (see User Management, p. 60) after you have logged in.

While the Utility processes the login request, the following message appears:

Note: If you supplied an invalid login, the authentication routine will return

a message informing you that the “server is busy.” This is done as a security measure to confuse and discourage hackers from trying to discover a valid Username and Password. If you see this message, try logging in again being careful with the Username and Password

2005-09-13

8. AP Operation

If you successfully log in to the CN-5000 with the default username and password, the following message appears:

For security purposes, be sure to change the default Username and Password to something unique (see User Management, p. 60).

2005-09-13

CN-5000 User Manual

The Settings Notebook

After successfully logging in, the Settings notebook appears.

There are five tabs, each representin g a dif fer en t ad m in is tr ativ e functio n. A description of the functions how to configure their settings is provided in the sections that follow.

2005-09-13

8. AP Operation

Uploading Changes

When the Settings have been configured to your satisfaction and you are ready to upload the changes to the CN-5000:

1. If you made changes on the Network page, or if you upgraded the firmware on the Customization page, you must enable Reset on Exit (see p. 62) before going to step 2.

2. Click OK (at the bottom of the Settings notebook), to start the updating procedure.When updating has finished, the following message displays:

3. Click OK and you return to the Administration Utility device selection window (see p.26 ).

Note: To abandon the changes you made and return the settings to the

values they had before you ran the Utility, Click Cancel.(at the bottom of the Settings notebook) instead of OK in step 1.

2005-09-13

CN-5000 User Manual

General:

The General page provides information about the CN-5000’s status.

An explanation of each of the items is given in the table below:

MAC Address The CN-5000’s MAC Address displays here. Device Name: To make it easier to manage installations that have

Main Firmware Version: Indicates the mainboard’s current firmware version

more than one CN-5000, each one can be given a name. To assign a name for the CN-5000, erase the current name and key in one of your choosing (15 characters max.).

level.

New versions of the CN-5000’s firmware can be downloaded from our web site as they become available (see p. 64 for upgrading details).

2005-09-13

Network:

This page is used to specify the CN-5000’s network environment.

8. AP Operation

The Network page is divided into three main sections: Access Ports, IP Address, and Log Server. Each section is discussed below.

Access Ports:

As a security measure, the Administrator can s et th e P ort num ber s th at th e User must specify when he attempts to connect to a CN-5000’s IP address. Unless the correct Port number is given, the CN-5000 device will not be found. An explanation of the fields is given in the table below:

Program: This is the port number that must be specified when connecting

from the Administrator and Windows Client software programs. Valid entries are from 1024 - 60,000.

Java: This is the port number used for Java Client connections. Valid

entries are from 0 - 65535.

2005-09-13

CN-5000 User Manual

IP Address:

w The CN-5000 can either have its IP address assigned dynamically at

bootup (DHCP), or it can be given a fixed IP address.

§ For dynamic IP address assignment, select the Obtain an IP address

automatically, radio button.

§ T o specify a fixed IP address, select the Set IP address manually,

radio button and fill in the required information.

Note: A fixed IP address can also be assigned with the ARP

command as follows:

arp -s <ip address> <CN-5000’s MAC address>

For example,

arp -s 10.0.0.10 00-48-54-65-00-01

assigns an IP address of 10.0.0.10 to a CN5000 with a MAC address of 00-48-54-65-00-01.

w The CN-5000 can either have its DNS address assigned automatically, or

a fixed address can be specified.

§ For automatic address assignment, select the Obta in DNS s er ver

address automatically, radio button.

§ T o specify a fixed address, select the Us e th e fo llo win g DNS s er ver

address, radio button and fill in the required information.

Log Server:

Important transactions that occur on the CN-5000, such as logins and internal status messages, are kept in an automatically generated lo g file. Specif y th e MAC address and a Port number for the server you want the log file to reside on in the Log Server section. The Log Server is discussed in detail on p 77.

Note: The Log Server port number must be different from the port numbers

that were specified for Program and Java in the Access Ports section.

2005-09-13

Security

The Security page is used to control access to the CN-5000.

8. AP Operation

w User station filters permit or deny access to the CN-5000 for specific IP

and MAC addresses attempting to access the system.

w The Default Java program name lets the Administrator specify an

addition to the IP address that the user must include when he accesses the CN-5000 with the Java Client. For example:

192.168.0.126/abcdefg

Users must include this name in the IP address, or they will not be granted access.

Note: 1. If no page is specified here, no one will be able to access the

CN-5000 with the Java Client.

2. For security purposes, we recommend that you change the name of this page from time to time.

w Admin station filters specify which MAC addresses are allowed to access

the system with the CN-5000 Administrator program. If nothing is specified here, there are no restrictions.

2005-09-13

CN-5000 User Manual

Filtering

w There are a maximum of 100 filters allowed for each category (User IPs,

User MACs, and Administrator MACs).

w To enable filtering for User Stations, Click to put a check mark in the IP

and/or MAC Filter enable checkbox.

w To add a filter, Click Add. A dialog box similar to the ones below appears

(the top example is for IP address filters; the bottom is for MAC address filters):

§ Specify the filter address in the dialog box, then Click OK.

§ Each filter can consist of a single IP or MAC address, or a range of IP

addresses. For a single IP address filter, the address is the same for both the From and To fields.

w To delete a filter, select it and Click Remove; To modify a filter, select it

and Click Edit. The Edit dialog box is similar to the Add dialog box. When it comes up, simply delete the old address and replace it with the new one.

2005-09-13

8. AP Operation

w User Station filtered items can be specified as included or excluded by

highlighting the item and clicking the include or exclude radio button.

§ If the include button is checked, all the addresses within the filter

range are allowed access to the CN-5000; all other addresses are denied access.

§ If the exclude button is checked, all the addresses within the filter

range are denied access to the CN-5000; all other addresses are allowed access.

w The Administrator station filter dialog boxes are similar to the MAC filter

dialog boxes for user stations.

An example of the Security page with filters configured is shown below:

2005-09-13

CN-5000 User Manual

User Management

This page is used to set up and manage user profiles. It defines the access rights of each user. Up to 64 user profiles can be established.

w A maximum of 64 users can have access to a CN-5000. w To add a user, Click Add and fill in the information asked for in the User

Management dialog box that appears. (See p. 60.)

w To delete a user profile, select it and Click Remove. w To modify a user profile, select it; Click Edit; and change the information

shown in the User Management dialog box that appears.

2005-09-13

8. AP Operation

When you click Add or Edit, the following dialog box appears:

An explanation of the profile items is given in the table below:

Description Additional information about the user that you may wish to include. Permissions Click to place/remove a check mark next to an item to

to enter it again. The two entries must match.

grant/withhold access to that aspect of the CN-5000’s operation that the time governs

Configure: Checking Configure gives a User Administrator privileges, and allows the user to set up and modify the CN-5000’s operating environment.

Windows Client: Checking Windows client allows a User to access the CN-5000 via the Windows Client software.

Java Client: Checking Java client allows a User to access the CN-5000 via the Java Client software.

Power Management: Checking Power Management allows a User to access and operate an attached Power over the Net™ module.

Log: Checking Log allows a User to view the contents of the log file.

View Only: Checking View Only allows the User to view the video display of the computers attached to the ports of the KVM switch connected to the CN-5000, but they are not allowed to perform any operations on the computers.

2005-09-13

CN-5000 User Manual

Customization

This page allows the Administrator to upgrade the firmware and to set Timeout and Login failure parameters.

2005-09-13

8. AP Operation

An explanation of the Customization items is given in the table below:

Uploads After obtaining a new version of the firmware, click Browse

Time out control If the CN-5000 doesn’t receive any input from a logged in user

Working mode

Multiuser operation Placing a check here allows multiple users to access the

Reset on exit Placing a check here causes the CN-5000 to reset itself

to navigate to the directory that you have put it in.

for the amount of time specified here, it ends the connection.

failed login attempts that are permitted from a remote computer.

computer must wait before attempting to login again after it has exceeded the number of allowed failures.

If Stealth Mode is enabled, the CN-5000 cannot be

pinged.

w If Echo Mode is disabled, the CN-5000 will not show up

in the list of local CN-5000 units (see p. 48 and p. 67).

w If Enable Browser isn’t enabled, the CN-5000 cannot be

accessed via a browser.

CN-5000 at the same time. Up to 16 users can log in at the same time this way.

and implement all the new changes when you Click OK.

2005-12-29

CN-5000 User Manual

Upgrading the Firmware

New versions of the Mainboard firmware files can be downloaded from our website as they become available. After downloading the new firmware file, to upgrade the firmware, do the following:

1. Go to the Customization page of the Administration configuration notebook (see p. 62) and Click the Browse button for the component you want to upgrade.

2. In the File Open dialog box that appears, navigate to the directory that the downloaded firmware upgrade file is in, and select the upgrade file.

2005-09-13

8. AP Operation

3. Click Open.

You return to the Customization page with the path to the file, and the Upload version number displayed.

Note: If you select the wrong file type for the component you are

upgrading an Invalid file type message appears when you click Open. Go back and select the correct file type.

4. Enable the Reset on exit checkbox.

5. Click OK to save your settings and reset the CN-5000. Following the

reset, wait approximately 30 to 60 seconds before logging back in to the Administrator Utility.

2005-09-13

CN-5000 User Manual

The Windows Client

The Windows-based Client software is provided on the distribution CD included with this package.

Installation

To install the Windows Client:

1. Open the drive and folder where the Windows Client Setup icon (CN5KClient.exe) is located and double click the icon.

The Windows Client installation screen appears:

2. Click Next and follow the on-screen instructions. When the installation completes, a CN5000 Client icon appears on your desktop.

2005-09-13

8. AP Operation

Starting Up

To bring up the Windows Client Main Screen, Double Click the CN5K Client icon, or key in the full path to the program on the command line.

If this is the first time that you are running the program, a dialog box appears requesting you to input your serial number:

If you don’t know what it is, contact the CN-5000 administrator. Key in the serial number - 5 characters per box - then Click OK.

Note: You must have DirectX 7.0 or higher installed on your computer. If

not, the Client program will not load.

The Connection Screen

When the Windows Client starts, a Connection Screen, similar to the one below, appears:

2005-09-13

CN-5000 User Manual

A description of the Connection Screen is given in the following table:

Menu Bar The Menu Bar contains three items: File, Tools, and Help.

1. The File Menu allows the operator to Create, Save, and Open user created Work files (see p. 69 for details).

2. The Tools Menu contains two entries: Keyboard and Config, (see p. 30 for details).

CN-5000 List: Each time CN5KClient.exe is run, it searches the User’s

CN-5000 IP: This a r e a i s used w hen you want to connect to a CN-5000 at

Message List: Lists status messages regarding the connection to the

Switch to Remote View

local LAN segment for CN-5000 units, and lists whichever ones it finds in this box. If you want to connect to one of these units, Double Click it.

a remote location. You can drop down the list box and select an IP address or key in an IP address if the one you want isn’t listed, then key in the Port number in the Port field. If you don’t know the Port number contact the Administrator.

When the IP address and Port number for the CN-5000 unit you wish to connect to has been specified, Click Connect to start the connection. When you have finished with your session, Click Disconnect to break the connection.

CN-5000. Once contact with a CN-5000 has been established, this

button becomes active. Click it to switch and take over console control of the unit that is attached to the CN-5000.

The screen output of the unit appears on your monitor. Your keystrokes and mouse movements are captured and sent to the CN-5000 to be executed on the attached unit.

If the CN-5000 is connected to a KVM switch, you can control the switch and the computers connected to it just as if you were connected locally.

Change Password This button becomes active after a connection to a

CN-5000 unit has been established. It allows the User to change the password he logs onto the CN-5000 with.

2005-09-13

8. AP Operation

The File Menu

The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the CN-5000 and CN-5000 IP list items, as well as the Hotkey settings.

Whenever a user runs the Client program, it opens with the values contained in the current work file. The current work file consists of the values that were in effect the last time the program was closed.

Users can use the Client program’s File menu (see p. 67) to Create, Save, and Open Work files:

New Allows the user to create a named work file so its values will

Open Allows the user to open a previously saved work file and use

Save Allows the user to save the values presently in effect as the

not be lost, and it will be available for future recall.

the values contained in it.

current work file.

2005-09-13

CN-5000 User Manual

The Tools Menu

Tools menu operations are performed after you connect, but before you switch to remote view. There are two entries on the Tools Menu: Keyboard and Config. They are explained in the sections that follow.

Keyboard

Various configuration actions related to the keyboard, video, and mouse can be performed via hotkey combinations. The Hotkey Setup utility is accessed by opening the Tools menu and selecting Keyboard. The Hotkey Setup Screen appears:

This is essentially the same dialog box discussed in the browser-based Windows Client chapter. Refer back to p. 34 for details.

2005-09-13

8. AP Operation

Config

When you select Config, a screen similar to the one below appears:

w If Full Screen Mode is enabled (there is a checkmark in the box), the

remote display fills the entire screen of your local monitor.

w If Full Screen Mode is not enabled (there is no checkmark in the box), the

remote display appears as a window on your desktop. If the remote screen is larger than what is able to fit in the window, move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll.

w If Keep Screen Size is enabled (there is a checkmark in the box), the

remote screen is not resized.

§ If the remote resolution is smaller, its display appears as a window

centered on your screen.

§ If the remote resolution is larger, its display is centered on your

screen. To access the areas that are off screen, move the mouse to th e corner of the screen that is closest to the area you want to view and the screen will scroll.

w If Keep Screen Size is not enabled (there is no checkmark in the box), the

remote screen is resized to fit the resolution of your local monitor.

2005-09-13

CN-5000 User Manual

Connecting

To connect to a CN-5000 unit:

1. If it is in the CN5000 List, Double Click it; if you are using the CN5000

IP input box, specify the IP address and Port number, then Click Open. A Login dialog box appears:

2. Key in a valid Username and Password, then click OK.

The program attempts to contact your selected CN-5000 unit. While it does so, you can check the Message List window for status messages regarding the operation’s progress.

3. Once contact with the CN-5000 has been established, the Switch to Remote View button becomes active.

Click it to connect to the CN-5000 and take over console control of the unit that is connected to it.

2005-09-13

8. AP Operation

Operation

Once the connection to the CN-5000 has been accomplished, the remote system’s video output is captured and displayed on your monitor. At the same time, your local keystroke and mouse input is captured and sent to the remote system.

The look and feel of the AP Windows client operation is the same as for the browser version of the Windows client. Refer back to p. 31 for details.

2005-09-13

CN-5000 User Manual

The Java Client

The Java Client is provided to make the CN-5000 accessible to all platforms. Systems that have Java version 1.4 or higher installed can connect. If you don’t already have Java, it is available for free download from Sun’s Java web site (http://java.sun.com).

Starting Up

The Java-based Client software is provided on the distribution CD included with this package. Copy the Java Client jar file (CN-5000main.jar) to a convenient location on your hard disk.

To bring up the Java Client Main Screen, do the following:

1. Copy the Java Client jar file (CN5000main.jar) from the CN-5000 software CD to a convenient location on your hard disk.

2. Run CN5000main.jar either by double clicking its icon, or by keying in the full path to it on the command line.

Note: The Java Client requires Java version 1.4 or higher. It will not

work with earlier versions of Java.

If this is the first time that you are running the program, a dialog box appears requesting you to input your serial number.

2005-09-13

8. AP Operation

3. Key in the serial number - 5 characters per box - then Click OK. (If you

don’t know what the number is, contact the CN-5000 administrator.)

An Address Input dialog box appears:

4. Key in the IP address for the unit you want to connect to - including a forward slash followed by the name of the CN-5000’s Default Java Program Name (see p. 19). For example:

168.10.95.1/abcdefg

Note: For security purposes, the Default Java Program Name must be

specified correctly as part of the IP address. The system administrator may change the name from time to time to thwart unauthorized access attempts. Be sure you have the correct name when you attempt to connect.

After you establish a connection, a Login dialog box appears:

2005-09-13

CN-5000 User Manual

5. Provide a valid Username and Password and Click OK.

Once the authentication procedure completes successfully, the remote system displays your monitor:

Operation

The look and feel of the AP Java client operation is the same as for the browser version of the Java client. Refer back to p. 39 for details.

2005-09-13

8. AP Operation

The Log Server

The Windows-based CN5000 Log Server is an administrative utility that records all the events that take place on selected CN-5000 units.

Installation

1. Insert the CN-5000 software CD into your CD-ROM drive.

2. Open the drive and folder where the Log Server Setup icon (CN5KLogServer.exe) is located and double click the icon.

The Log Server installation screen appears:

3. Click Next, and follow the on-screen instructions to complete the installation and have the program icon placed on the desktop.

2005-09-13

CN-5000 User Manual

Starting Up

To bring up the Log Server, run the CN5000 Log Server either by double clicking its icon, or by keying in the full path to CN5KLogServer.exe on the command line. A screen similar to the one below appears:

Note: The MAC address and port number of the computer that will contain

the Log Server Events database must be specified on th e Network page of the Administrator Utility (see p. 55).

The screen is divided into three components:

w A Menu Bar at the top w A panel to display a list of CN-5000 units below it (see p. 83 for details). w A panel to display an Events List at the bottom

Each of the components is explained in the sections that follow.

2005-09-13

8. AP Operation

The Menu Bar

The Menu bar consists of four items:

w Configure w Events w Options w Help

These are discussed in the sections that follow.

Note: If the Menu Bar appears to be disabled, click in the CN-5000 List

panel below it to enable the bar.

Configure

The Configure menu contains three items: Add; Edit; and Delete. They are used to add new CN-5000 units to the CN-5000 List; edit the information for units already on the list; or delete CN-5000s from the list.

To edit or delete a listed CN-5000, first select the one you want in the CN-5000 List window, then open this menu and click Edit or Delete.

To add a CN-5000 to the CN-5000 List, click Add. When you choose Add or Edit, a dialog box, similar to the one below, appears:

2005-09-13

CN-5000 User Manual

A description of the fields is given in the table, below:

Field Explanation

Address This can either be the IP address of the CN-5000 or its DNS name (if

Port The Log Server port number assigned to the CN-5000 (see p. 55). Description This field is provided so that you can put in a descriptive reference for

Limit This specifies the number of days that an event should be kept in the

the network administrator has assigned it a DNS name).

the unit to help identify it.

Log Server’s database. Events that exceed the amount of time specified here, can be removed with the Maintenance function (see p. 82 for details).

Fill in or modify the fields, then click OK to finish.

Events

The Events Menu has two items: Search and Maintenance.

Search:

Search allows you to search for events containing specific words or strings. When you access this function, a screen, similar to the one below, appears:

2005-09-13

8. AP Operation

A description of the items is given in the table, below:

Item Expalanation

New search This is one of three radio buttons that define the scope of

Search last results This is a secondary search performed on the events that

Search excluding last results

CN5000 List: CN-5000 units are listed according to their IP address.

Priority The search results are divided into three categories

Start Date/Time Select the date and time that you want the search to start

End Date/Time Select the date and time that you want the search to end at. Pattern Key in the pattern that you are searching for here. The

Results Lists the events that contained matches for the search. Search Click this button to start the search. Print Click this button to print the search results

the search. If it is selected, the search is performed on all the events in the database for the selected CN-5000.

resulted from the last search. This is a secondary search performed on all the events in

the database for the selected CN-5000 excluding the events that resulted from the last search.

Select the unit that you want to perform the search on from this list. You can select more than one unit for the search. If no units are selected, the search is performed on all of them.

depending on their importance: Most, are events concerning System Settings and User login information, and are displayed in red. Less, are events concerning Network IP Settings, and are displayed in blue. Least, are events concerning Video Settings, and are displayed in black.

from. The format follows the MM/DD/YYYY HH:MM:SS convention, and is numeric, as follows:

05/11/2002 13:45:08

multiple character wildcard (%) is supported. E.g., h%ds would match hands and hoods.

2005-09-13

CN-5000 User Manual

Maintenance:

Records are not automatically erased when their time limit (set with th e Limit setting of the Edit function - see p. 80), comes due. They still remain in the database even though they have exceeded their expiration time.

Clicking this menu item removes those records from the database.

Options

This menu has a single item: Retry.

Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed. When you click this item, a dialog box, similar to the one below, appears:

Key in the number of seconds, then click OK to finish.

2005-09-13

8. AP Operation

The CN-5000 List Panel

The CN-5000 List panel displays a list of all the CN-5000 units that have been selected for the Log Server to track (see Configure, p. 79).

Tick information for the currently selected CN-5000 displays in the Events List panel below it. To select a CN-5000 unit in the list, simply click on it.

2005-09-13

CN-5000 User Manual

The CN-5000 List window contains five fields:

Field Expalanation

Recording Determines whether the Log Server records the ticks for

Address This is the IP Address or DNS name that was given to the

Port This is the Port number assigned to the CN-5000 (see

Connection If the Log Server is connected to the CN-5000, this field

Days This field displays the number of days that the CN-5000’s

Description This field displays the descriptive information given for the

this CN-5000, or not. If the Recording checkbox is checked, the field displays Recording, and the ticks are recorded. If the Recording checkbox is not checked, the field displays Paused, and the ticks are not recorded.

Note: Even though a CN-5000 is not the currently selected one, if its Recording checkbox is checked, the Log Server will still record its ticks.

CN-5000 when it was added to the Log Server (see Configure, p. 79).

Configure, p. 79).

displays Connected. If it is not connected, this field displays Waiting. This means

that the Log Server’s MAC address has not been set properly. It needs to be set on the Network page of the Administrator Utility (see p. 55).

events are to be kept in the Log Server’s database before expiration (see Edit, p. 79).

CN-5000 when it was added to the Log Server (see Configure, p. 79).

2005-09-13

8. AP Operation

The Event List Window

This window displays tick information for the currently selected CN-5000.

Note that even though any other CN-5000s aren’t currently selected, if their Recording checkbox is checked, the Log Server records their tick information and keeps it in its database. You can see the ser ver ’s tick information by selecting it.

2005-09-13

CN-5000 User Manual

Notes:

2005-09-13

Appendix

Specifications

Function Specification

Connectors Console

LEDs Power 1 (Orange)

Video Up to 1600 x 1200 @ 60 Hz Power Consumption DC5V; 7W Protocols 10BaseT Ethernet; 100BaseT Fast Ethernet;

Environment Operating Temperature: 0 - 50

Housing Metal Weight 0.51kg Dimensions (L x W x H) 20 x 8 x 2.5 cm

Ports

KVM Link 1 x SPHD-15 F LAN 1 x RJ-45 Receptacle

PON Power 1 x DC Jack (5V; 2.6A)

Link 1 (Green) 10/100 Mbps 1 (Green/Orange)

1 x 6 pin mini-DIN F - Keyboard 1 x 6 pin mini-DIN F - Mouse 1 x HDB-15 F - Video

1 x RS-232

TCP/IP; HTTP

Storage Temperature: -20 - 60 Humidity: 0 - 80% RH

Power Over the Net

2005-09-13

CN-5000 User Manual

IP Address Determination

If you are an administrator logging in for the first time, you need to access the CN-5000 in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your computer must be on the same network segment as the CN-5000. If the CN-5000’s address was set by DHCP, Method 3 will show you what the DHCP assigned address is.

After you have connected and logged in you can give the CN-5000 its fixed network address in the Network Settings dialog box (see p. 17). If you want to have the CN-5000’s address set by DHCP and the address changes, use Method 3 to determine the new address.

Method 1: (For a fixed IP address)

When the CN-5000 starts, if it doesn’t find a DHCP environment after 30 seconds, it automatically sets its IP address to 192.168.0.60.

1. Set your computer’s IP address to 192.168.0.XXX Where XXX represents any number or numbers except 60.

2. Specify the switch’s default IP address (192.168.0.60) in the URL entry

box of your browser.

3. After you connect and log in, assign a fixed IP address for the CN-5000

that is suitable for the network segment that it resides on.

4. After you log out, be sure to reset your computer’s IP address to its

original value.

2005-09-13

ATEN Technology CN-5000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual