ATEN Technology ACS-1208AL User Manual

User Manual
ACS-1208AL
ACS-1216AL
2003-01-27
Warning!
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commer­cial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
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Packing List
ACS-1208AL / ACS-1216AL User Manual
The complete ACS-1208AL / ACS-1216AL package consists of:
M 1 ACS-1208AL or ACS-1216AL KVM Switch M 2 Custom KVM Cable Sets (2L-5202P) M 1 Firmware Upgrade Cable M 1 Power Adapter with Power Cord M 1 User Manual M 1 Quick Start Guide M 1 Rack Mounting Kit
Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.
© Copyright 2003 ATEN® International Co., Ltd.
Manual Part No. PAPE-0212-1AT
Printed in Taiwan 01/2003
All brand names and trademarks are the registered property of their respective owners.
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ACS-1208AL / ACS-1216AL User Manual
Table of Contents
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . 1-4
Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
ACS-1208AL / ACS1216AL Front View . . . . . . . . . . . . . . . . 1-6
ACS-1208AL / ACS-1216AL Rear View . . . . . . . . . . . . . . . 1-8
LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . 1-10
2. Installation
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . 2-1
Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . 2-7
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
3. Hotkey Operation
Hotkey Port Access . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Invoking Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . 3-1
Selecting the Active Port . . . . . . . . . . . . . . . . . . . . . 3-2
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . 3-6
Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . 3-6
4. OSD Operation
OSD Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . 4-3
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
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5. The Firmware Upgrade Utility
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . 5-3
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . 5-6
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . 5-7
Appendix A, Technical Information
ACS-1208AL / ACS-1216AL - Connection Tables . . . . . . . . . . A-1
ACS-1208AL . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
ACS-1216AL . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . A-2
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Clear Login Information . . . . . . . . . . . . . . . . . . . . . . . . A-4
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Appendix B, Module Removal
Removing the KVM Module . . . . . . . . . . . . . . . . . . . . . . B-1
Removing the Keyboard and Touchpad . . . . . . . . . . . . . . . . B-2
Appendix C, Rack Mounting
Standard Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . C-1
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . C-2
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About This Manual
This User Manual is provided to help you get the most from your ACS-1208AL / ACS-1216AL system. It covers all aspects of installa­tion, configuration and operation. An overview of the informatio n found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the ACS-1208AL /
ACS-1216AL System. Its purpose, features and benefits are presented, and its front and back panel components are described.
Chapter 2, Installation explains how to set up your installation — from a basic single stage hookup to a complete 32 switch daisy chained operation.
Chapter 3, Hotkey Operation, details all of the concepts and procedures involved in the Hotkey operation of your ACS-1208AL / ACS-1216AL installation.
Chapter 4, OSD Operation, provides a complete description of the ACS-1208AL / ACS-1216AL’s OSD (On Screen Display), and how to work with it.
Chapter 5, The Firmware Upgrade Utility, explains how to use this utility to upgrade the ACS-1208AL / ACS-1216AL’s firmware with the latest available versions.
An Appendix at the end of the manual provides specifications and other technical information regarding the ACS-1208AL / ACS-1216AL.
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Conventions The following typographical conventions are used throughout this manual:
M Bullet lists provide information, but not procedural steps.
1. Numbered lists represent procedures with sequential steps. An indented typeface like the one below:
Key information in
indicates words and characters you key in. Unless otherwise mentioned, you can use either upper or lower case.
The names of the keys you should press are placed inside of square brackets, and appear just as they do on the keyboard (for examp le, [Alt], [Enter], [Esc]). Don’t type the brackets or anything that appears inside of them, just press the key. For example, if a procedure tells you to type:
Install [Enter]
You should type the word Install in either upper or lower case, then press the Enter key.
If you need to hold down one key and, while you are holding it down, press another key, the keys appear in square brackets with a dash between them. For example, [Ctrl-Alt-Del] means to hold down the Ctrl and Alt keys and, while they are being held down, press the Del key and then release all the keys together.
If you are asked to Choose or Select an item listed on a menu, Click it with the mouse. An alternate shortcut method is to press the appropriate accelerator key combination indicated on the menu.
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Notes:
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his chapter introduces you to the ACS-1208AL / ACS-1216AL KVM Switch. Its
T
purpose, features and benefits are presented, and its front and back panel co mpo-
nents are described.
Overview
Chapter 1.
Introduction
The Master View ACS-1208AL and ACS-1216AL KVM Switches are control units that allow access to multiple computers from a single console (keyboard, mouse, and monitor). Before the development of the Master View, the only way to control multiple computer configurations from a single console was through a complex and costly network system. Now, with the Master View ACS-1208AL and ACS-1216AL, you can easily access multiple computers in a cost effective manner.
A single Master View ACS-1208AL or ACS-1216AL can control up to 8 or 16 computers, respectively. As many as 31 additional Master View units can be daisy chained to each other, so that up to 512 computers can all be controlled from a single keyboard-monitor-mo use co nso le.
The Master View ACS-1208AL / ACS-1216AL offers a space-saving, streamlined approach to KVM switch technology by integrating a keyboard, LCD monitor, and touchpad in a Slideaway housing. The LCD display is built into the cover; the keyboard and touchpad are built into the base. Slide the KVM module section out; flip the cover up; and you are ready to go to work. When finished, simply flip the cover down and slide the KVM module away.
For further convenience, the Slideaway housing is 1U high for easy rack mounting. The ACS-1208AL / ACS-1216AL also features high density 15 pin connectors instead of the usual 25 pin connectors. This space-saving innovation allows a full, 16 port switch to be installed in
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a 1U system rack. Because of its modular design, the KVM section can be detached from the switch section. If you ever need to expand your connections, you can remove the 8 port Switch module; and replace it with a 16 port Switch module.
Your ACS-1208AL / ACS-1216AL investment is protected by an included Firmware Upgrade Utility. Yo u can stay current with the latest functionality improvements by downloading firmware update files from our website as they become available, and using the utility to quickly and conveniently perform the upgrade.
Setup is fast and easy; plugging cables into their appropriate ports is all that is entailed. Because the ACS-1208AL / ACS-1216AL intercepts keyboard input directly, there is no software to configure; no need to get involved in complex installation routin es; nor any need to be concerned with incompatibility problems.
Access to any computer connected to the installation is easily accom­plished either by entering Hotkey combinations from the keyboard, or by means of a powerful mouse driven OSD (On Screen Display) men u system. A convenient Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the instal­lation one by one.
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There is no better way to save time and money than with a Master View ACS-1208AL / ACS-1216AL installation. By using the Master View ACS-1208AL / ACS-1216AL with its Slideaway console to manage your installation, you: (1) eliminate the expense of having to purchase a separate keyboard, monitor, and mouse for each computer; (2) save all the space those extra components would take up; (3) save the space that a keyboard, monitor, and mouse would take with a standard KVM switch; (4) save on energy costs; and (5) eliminate the inconvenience and wasted effort involved in constantly mo vin g fro m one comp uter to another.
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Features
Introduction
M Integrated KVM Console with 15" LCD Monitor - In a 1U Hig h
Slideaway Housing For Convenient Rack Mounting
M Space Saving Technology - A Single Console Controls Up To 8
(ACS-1208AL) or 16 (ACS-1216AL) Computers
M Daisy Chain Up To 31 Additional Units - Control Up to 512
Computers From the Unit’s Integrated Slideaway Console
M Modular Design - Console Detaches From the Switch Chassis for
Easy Maintenance
M Keyboard/Touchpad Module is Easily Removed for Qu ick Repair
or Replacement - Eliminates Lengthy Down Times - No Need to Return the Switch to the Factory
M No Software Required - Convenient Computer Selection via
Hotkeys and Mouse Driven Intuitive On Screen Display (OS D) Menus
M Auto Scan Feature for Monitoring User-Selected Co mp uters M Hot Pluggable - Add or Remove Computers Without Having T o
Power Down the Switch
M Daisy Chained Station Positions Auto-Sensed - No Man ual DIP
Switch Setting - Front Panel LED Indicates Station Position
M Port Names Automatically Reconfigured When Station Sequen ce
Changes
M Two Level Password Security - Only Authorized Users View and
Control the Computers - Up to Four Users Plus an Administrator with Separate Profiles For Each
M Two Level Logout - Manual and Timed M PS/2 Keyboard and Mouse Emulation - Computers Boot Even
When the Console Focus is Elsewhere
M Superior Video Quality - Supports Resolutions of Up To 1024 x 768 M DDC Emulation of the LCD Monitor - VGA Settings of Every
Connected Computer are Automatically Adjusted fo r Optimal Output to the LCD Monito r
M Upgradable Firmware
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Hardware Requirements
Computers The following equipment must be installed on each co mp uter:
M A VGA, SVGA or Multisync card.
Note: Since the integrated LCD monitor’s maximum resolution is
1024 x 768, make sure that the computer resolution settings do not exceed 1024 x 768.
M A 6-pin mini-DIN (PS/2 style) mouse port.* M Either a 6-pin mini-DIN (PS/2 Style) keyboard port with +5 V DC
on pin 4 and Ground on pin 3, or a 5-pin DIN (AT Style) keyboard port with +5V DC on pin 5 and ground on pin 4.*
* See the note under Cables on p. 1-5.
1-4
Cables Substandard cables may damage the connected devices or degrade
overall performance. For optimum signal integrity and to simplify the layout, we strongly recommend that you use the high quality CS Custom Cable sets described below:
Function CS Part Number
KVM Switch to KVM Switch (Daisy Chaining) 2L-1700 - 0.6 m
2L-1701 - 1.8 m
KVM Switch to Computer 2L-5201P - 1.2 m
2L-5202P - 1.8 m 2L-5203P - 3.0 m
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Introduction
2L-1700 / 2L-1701
2L-5201P / 5202P / 5203P
Note: 1. The ACS-1208AL/ACS-1216AL does not support serial
mice. You cannot use Serial-to-PS/2 adapters with the cables. Attempts to do so will not work.
2. If your computer uses an AT style keyboard socket you will need to purchase a PS/2-to-AT keyboard adapter (Part No. 2A-106, or any standard keyboard adapter), in ord er to plug the cable into the computer’s keyboard port.
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ACS-1208AL / ACS1216AL Front View
2
3
4
8
5
6
7
1
10
9
1. Handle
Pull to slide the KVM module out; push to slide the module in.
2. Cover
After sliding the KVM module out, flip up the cover to access the LCD monitor, keyboard and touchpad.
3. Port LEDs
Port LEDs provide status information about their corresponding CPU Ports. The top row of LEDs corresponds to Ports 1 - 8; the bottom row corresponds to Ports 9 - 16. There are two LEDs for each Port. The one on the left is the On Line LED; the one on the right is the Selected Port LED:
1-6
M
An On Line LEDs light ORANGE to indicate that the computer attached to the corresponding port is up and running.
M
A Selected LEDs light GREEN to indicate that the computer attached to the corresponding port is the one that has the KVM focus. The LED is steady under normal conditions, but flashes when its port is accessed under Auto Scan Mode (see F7 SCAN, p. 4-14).
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Note: 1. Since the ACS-1208AL only has eight ports, only the
top row of LEDs (corresponding to Ports 1 - 8) are active on that unit. On the ACS-1216AL, both rows are active.
2. When the ACS-1208AL / ACS-1216AL is first powered on, the On Line and Selected LEDs blink one after the other as the Switch performs a self-test.
4. Keyboard
5. Power LED
Lights BLUE to indicate that the unit is receiving power.
6. Slide Release
For convenience and to prevent inadvertent damage to the console, the ACS-1208AL / ACS-1216AL has a mechanism that locks it in the “In” position to prevent it fro m accid en tally sliding out. In order to slide the the console out, you must first release it by moving this tab sideways.
Introduction
7. Rack Mounting Brackets
There are rack mounting brackets attached to each corner of the unit. They are used to secure the chassis to a system rack. Refer to Appendix C for rack mounting details.
8. Touchpad
9. LCD Display Controls
The LCD On/Off Switch is located here, as well as buttons to control the position and picture settings of the LCD display. See the LCD OSD Configuration section p. 1-10, for details.
10. Reset Switch
Pressing this switch in performs a system reset. This switch is recessed and must be pushed with a thin object - such as the end of a paper clip, or a ballpoint pen.
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ACS-1208AL / ACS-1216AL Rear View
1
3
456
1
3
456
2
2
1. Daisy Chain Port
When Daisy Chaining Units, the cable plugs in here.
2. CPU Port Section
The cables that link to the computers plug in here.
1-8
Note: The shape of these 15-pin connectors has been specifically
modified so that only KVM cables designed to work with this switch can plug in (see the Cables section on p. 4, for details). Do NOT attempt to use ordinary 15 pin VGA connector cables to link these ports to the computers.
3. Cable Tie Slot
If you want to use a cable tie to gather the cables together, you can run it through this slot to attach it to the unit.
4. Power Jack
The power adapter cable plugs in here.
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Introduction
5. Firmware Upgrade Port
The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator’s computer to the ACS-1208AL / ACS-1216AL (see p. 5-2), plugs into this RJ-11 connector.
6. Firmware Upgrade Recovery Switch
During normal operation and while performing a fimware upgrade, this switch should be in the NORMAL position. See p. 5-7 for details about the use of this switch.
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ACS-1208AL / ACS-1216AL User Manual
LCD OSD Configuration
The LCD OSD allows you to set up and configure the LCD display:
M To bring up the LCD OSD main menu, press the button marked Menu. M Use the and buttons to navigate and make adjustments with;
after navigating to a setting choice, use the Menu button to bring up the adjustment screen.
M When making adjustments, ▲ increases the value; decreases
the value.
M When you are satisfied with your adjustment, press Exit to return
to the OSD main menu.
M When all your adjustments have been made, press Exit to close the
LCD OSD.
An explanation of the settings is given in the tab le belo w:
1-10
Auto Adjust Automatically configures all the settings for the LCD panel to
what the OSD considers the optimum values Brightness Adjusts the background black level of the screen image. Contrast Adjusts the foreground white level of the screen image. Phase Adjusts the vertical size of the screen image. Clock Adjusts the horizontal size of the screen image. H-Position Positions the display area on the LCD panel horizontally
(moves the display area left or right). V-Position Positions the display area on the LCD panel vertically (moves
the display area up or down). Color Adjustment Adjusts the color quality of the display. You can adjust the
“warmth” value, color balance, etc. The Adjust Color selection
has a further submenu that lets you fine tune the RGB values. Language Selects the language that the OSD displays its menus in. Recall Resets the adjustments on all menus and submenus to their
factory default settings.
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his chapter explains how to connect up your installation — from a basic single
T
stage hookup to a complete daisy chained setup.
Before you Begin
1. Make sure that power to all the devices you will be connecting up have been turned off.
2. To prevent damage to your equipment due to ground potential difference, make sure that all devices on the installation are properly grounded. Consult your dealer for technical details, if necessary.
Chapter 2.
Installation
Single Stage Installation
In a Single Stage installation, there are no additional switches daisy chained down from the first unit. To set up a single stage installation do the following:
1. Use KVM cable sets (as described in the Cables section on p. 1-4), to connect any available CPU Port to the Keyboard , Vid eo and Mouse ports of the computer you are installing.
Note: Ignore the Daisy Chain Port at this time. It is only used
when daisy chaining additional Master View units. Daisy chaining is described in the next section.
2. Plug the power adapter cable into the Master View’s Power Jack, then plug the power adapter into an AC power source.
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3. Turn on the power to the computers.
Daisy Chaining
To control even more computers, up to 31 additional Master View ACS-1208A / ACS-1216A units can be daisy chained down from the First Station.
Note: It would be unnecessarily wasteful and expensive to use
As many as 256 (ACS-1208AL) or 512 (ACS-1216AL) computers can be controlled from the unit’s integrated Slideaway console in a complete installation. Tables showing the relation between the number of computers and the number of Master View ACS-1208A / ACS-1216A units needed to control them are provided on p. A-1 in the Appendix.
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ACS-1208AL / ACS-1216AL switches for daisy chaining since there is no point in having consoles on the chained switches. Therefore, ACS-1208A and ACS-1216A switches are used, instead. These are similar in all respects to the ACS-1208AL and ACS-1216AL, except that they come in standard housings without the built in Slideaway console.
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Installation
To set up a daisy chained installation, do the following:
1. Make sure that power to all the devices you will be connecting up has been turned off.
2. Use a daisy chain cable set (described in the Cables section, p. 1-4), to connect the Chain Out port of the parent unit to the Chain In port of the child unit (First Station Out to Second Station In , Second Station Out to Third Station In, etc.).
3. Use KVM cable sets (described in the Cables section, p. 1-4), to connect any available CPU Port to the Keyboard, Video an d Mouse ports of the computers you are installing.
4. Repeat the above steps for any additional Master View units you wish to add to the chain.
5. Power up the installation according to the following procedure: a) Plug in the power adapter for the First Station.
Wait a few seconds for the unit to ascertain its Station ID.
b) Plug in the power adapters for each Station on the installatio n
in turn (Second Station, then Third Station, etc.). Each ACS-1208A / ACS-1216A has a LED display on its front
panel to indicate its Station ID (the Station ID for the First Stage unit is 01, the ID for the Second Stage unit is 02, the ID for the Third Stage unit is 03, etc.).
In each case, wait for the Station ID to be ascertained and displayed on the Station ID LED before plugging in the next Station.
c) After all the Stations are up, power on the computers.
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ACS-1216AL
ACS-1216A
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ACS-1216A
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