This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
ii
ACS1208 / ACS1216 User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International – http://support.aten.com
North America – http://www.aten-usa.com/product_registration
Technical Support
Telephone: International: 886-2-8692-6959
North America: 1-888-999-ATEN
Online: Online technical support is available to ATEN customers
through our support center. See Technical Support, page xii, for
details.
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed `as is'.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
iii
ACS1208 / ACS1216 User Manual
Safety Instructions
General
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been
provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
T o help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
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ACS1208 / ACS1216 User Manual
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
When connecting or disconnecting power to hot-pluggable power
supplies, observe the following guidelines:
Install the power supply before connecting the power cable to the
power supply.
Unplug the power cable before removing the power supply.
If the system has multiple sources of power, disconnect power from the
system by unplugging all power cables from the power supplies.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
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ACS1208 / ACS1216 User Manual
Rack Mounting
Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Ensure that proper airflow is provided to devices in the rack.
Do not step on or stand on any device when servicing other devices in a
rack.
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ACS1208 / ACS1216 User Manual
Package Contents
1 ACS1208 or ACS1216 KVM Switch
2 Custom KVM Cable Sets (2L-5202P)
1 Firmware Upgrade Cable
1 Power Adapter
1 Rack Mount Kit
1 User Manual
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
* Features may have been added to the ACS1208 / ACS1216 since this manual
was printed. Please visit our website to download the most up to date version
of the manual.
This User Manual is provided to help you get the most from your c/c system.
It covers all aspects of installation, configuration and operation. An overview
of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the ACS1208 / ACS1216 system.
Its purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Installation, describes how to set up your installation. The
necessary steps – from a basic single stage hookup to a complete 32 switch
daisy chained operation are provided.
Chapter 3, Hotkey Operation, details all of the concepts and procedures
involved in the Hotkey operation of your ACS1208 / ACS1216 installation.
Chapter 4, OSD Operation, provides a complete description of the ACS1208
/ ACS1216's OSD (On Screen Display), and how to work with it.
Chapter 5, The Firmware Upgrade Utility, explains how to use this utility
to upgrade the ACS1208 / ACS1216's firmware with the latest available
versions.
An Appendix at the end of the manual provides specifications and other
technical information regarding the ACS1208 / ACS1216.
x
Conventions
This manual uses the following conventions:
MonospacedIndicates text that you should key in.
[ ]Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1.Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
open the Start menu, and then select Run.
Indicates critical information.
Product Information
ACS1208 / ACS1216 User Manual
→ Run means to
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers
International – http://www.aten.com
North America – http://www.aten-usa.com
xi
ACS1208 / ACS1216 User Manual
Technical Support
International
Technical Phone Support1. Contact your local dealer.
Email SupportEmail your questions and concerns to:
Online Support
Technical Support
Troubleshooting
Documentation
Software Updates
2. Call the ATEN Technical Support Center:
886-2-8692-6959
support@aten.com
1. Online technical support is available to ATEN
customers through our e-Support Center:
http://support.aten.com
2. Online troubleshooting that describes the most
commonly encountered problems and offers possible
solutions to them; online documentation (including
electronically available manuals); and the latest drivers
and firmware for your product are available at our
website: http://www.aten.com
North America
Technical Phone SupportRegistered ATEN product owners are entitled to
Email SupportEmail your questions and concerns to:
Online Support
Technical Support
Troubleshooting
Documentation
Software Updates
telephone technical support. Call the ATEN Technical
Support Center: 1-888-999-ATEN
support@aten-usa.com
1. Online technical support is available to ATEN
customers through our e-Support Center:
http://www.aten-usa.com/support
2. Online troubleshooting that describes the most
commonly encountered problems and offers possible
solutions to them; online documentation (including
electronically available manuals); and the latest drivers
and firmware for your product are available at our
website: http://www.aten-usa.com
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help
xii
Chapter 1
Introduction
This chapter introduces you to the ACS1208 / ACS1216 KVM Switch. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Overview
The Master View ACS1208 and ACS1216 KVM Switches are control units
that allow access to multiple computers from a single console (keyboard,
mouse, and monitor). Before the development of the Master View, the only
way to control multiple computer configurations from a single console was
through a complex and costly network system. Now, with the ACS1208 /
ACS1216, you can easily access multiple computers in a cost effective manner.
A single Master View ACS1208 or ACS1216 can control up to 8 or 16
computers. As many as 31 additional ACS1208 / ACS1216 switches can be
daisy chained to each other, so that up to 512 computers can all be controlled
from a single keyboard-monitor-mouse console.
A custom ASIC (patent pending) provides an auto-sensing function that
recognizes the position of each station on the chain, eliminating the need to
manually set the position with DIP switches. A seven segment front panel LED
displays each Station's position for easy identification.
For further convenience, the ACS1208 / ACS1216 features high density 15 pin
connectors instead of the usual 25 pin connectors. This space-saving
innovation allows a full, 16 port switch, to be installed in a 1U system rack.
Setup is fast and easy; plugging cables into their appropriate ports is all that is
entailed. Because the ACS1208 / ACS1216 intercepts keyboard input directly,
there is no software to configure, so there is no need to get involved in complex
installation routines or be concerned with incompatibility problems.
Access to any computer connected to the installation is easily accomplished
either by entering Hotkey combinations from the keyboard, or by means of a
powerful menu driven OSD (On Screen Display) system. A convenient Auto Scan feature also permits automatic scanning and monitoring of the activities
of all computers running on the installation one by one.
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ACS1208 / ACS1216 User Manual
There is no better way to save time and money than with a Master View
ACS1208 / ACS1216 installation. By allowing a single console to manage all
the attached computers, an ACS1208 / ACS1216 installation: (1) eliminates the
expense of having to purchase a separate keyboard, monitor, and mouse for
each computer; (2) saves all the space those extra components would take up;
(3) saves on energy costs; and (4) eliminates the inconvenience and wasted
effort involved in constantly moving from one computer to another.
2
1. Introduction
Features
A Single Console Controls Up To 8 (ACS1208) or 16 (ACS1216)
Computers
Daisy Chain Up To 31 Additional Units - Control Up to 512 computers
From a Single Console
No Software Required - Convenient Computer Selection via Hotkeys and
Intuitive On Screen Display (OSD) Menus
Auto Scan Feature for Monitoring User-Selected Computers
Hot Pluggable - Add or Remove Computers Without Having To Power
Down the Switch
Custom ASIC (patent pending) Auto-Senses Station's Position on Daisy
Chained Installations - No Need For Manual DIP Switch Setting - Front
Panel LED Indicates Station's Position
Port Names Automatically Reconfigured When Station Sequence Is
Changed
T w o Level Password Security - Only Authorized Users View and Control
the Computers - Up to Four Users Plus an Administrator - Separate
Profiles For Each
Two Level Logout - Manual and Timed
PS/2 Keyboard and Mouse Emulation - Computers Boot Even When the
Console Focus is Elsewhere
Supports* PS/2 Compatible Mice, Microsoft Intellimouse Explorer,
Logitech FirstMouse+
Superior Video Quality - Supports Resolutions of Up To 1920 x 1440
Rack Mountable in 19" System Rack (1U)
Note: 1. PS/2 compatible mouse support is for 3 button wheel mice.
2. The Logitech Mouse Ware program's Change Device procedure does
not work on Microsoft NT computers.
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ACS1208 / ACS1216 User Manual
Hardware Requirements
Console
A VGA, SVGA, or Multisync monitor capable of the highest resolution
that you will be using on any computer in the installation.
A PS/2 style mouse
A PS/2 style keyboard
Computers
The following equipment must be installed on each computer:
A VGA, SVGA or Multisync card.
A 6-pin mini-DIN (PS/2 style) mouse port.
A 6-pin mini-DIN (PS/2 Style) keyboard port.
Cables
Substandard cables may damage the connected devices or degrade overall
performance. For optimum signal integrity and to simplify the layout, we
strongly recommend that you use the high quality CS Custom Cable sets
described below:
FunctionCS Part Number
KVM Switch to KVM Switch (Daisy Chaining)2L-1700 - 0.6 m
2L-1701 - 1.8 m
KVM Switch to Computer2L-5201P - 1.2 m
2L-5202P - 1.8 m
2L-5203P - 3.0 m
2L-5206P - 6.0 m
4
ACS1208 Front View
1
1. Introduction
POWER
23
1. Port LEDs
The Port LEDs provide status information about their corresponding CPU
Ports. They come in pairs - one pair for each Port. The one on the left is the
On Line LED; the one on the right is the Selected Port LED:
An On Line LED lights ORANGE to indicate that the computer
attached to the corresponding port is up and running.
A Selected LED lights GREEN to indicate that the computer attached
to the corresponding port is the one that has the KVM focus. The LED
is steady under normal conditions, but flashes when its port is accessed
under Auto Scan Mode (see page 33).
When the ACS1208 is first powered on, the On Line and Selected
LEDs blink one after the other as the Switch performs a self-test.
2. Reset Switch
Pressing this switch in performs a system reset. This switch is recessed and
must be pushed with a thin object - such as the end of a paper clip, or a
ballpoint pen.
3. Power LED
Lights to indicate that the ACS1208 is powered up and ready to operate.
4
4. Station ID LED
The ACS1208's Station ID is displayed here. If this is a Single Station
installation (see page 9), or the First Station on a Daisy Chained
installation (see page 10), the ACS1208 has a Station ID of 01.
On a Daisy Chained installation, the ACS1208 auto-senses its position and
displays the Station ID that corresponds to its place in the chain. (see Port ID Numbering, page 14 for details).
5
ACS1208 / ACS1216 User Manual
ACS1216 Front View
1
POWER
23
4
1. Port LEDs
The Port LEDs provide status information about their corresponding CPU
Ports. They come in pairs - one pair for each Port. The one on the left is the
On Line LED; the one on the right is the Selected Port LED:
An On Line LED lights ORANGE to indicate that the computer
attached to the corresponding port is up and running.
A Selected LED lights GREEN to indicate that the computer attached
to the corresponding port is the one that has the KVM focus. The LED
is steady under normal conditions, but flashes when its port is accessed
under Auto Scan Mode (see page 33).
When the ACS1216 is first powered on, the On Line and Selected
LEDs blink one after the other as the Switch performs a self-test.
2. Reset Switch
Pressing this switch in performs a system reset. This switch is recessed and
must be pushed with a thin object - such as the end of a paper clip, or a
ballpoint pen.
3. Power LED
Lights to indicate that the ACS1216 is powered up and ready to operate.
4. Station ID LED
The ACS1216's Station ID is displayed here. If this is a Single Station
installation (see page 9), or the First Station on a Daisy Chained
installation (see page 10), the ACS1216 has a Station ID of 01.
On a Daisy Chained installation, the ACS1216 auto-senses its position and
displays the Station ID that corresponds to its place in the chain. (see Port ID Numbering, page 14 for details).
6
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