ATEN VE3912T User manual

DisplayPort / HDMI / VGA Switch with HDBaseT Transmitter

VE3912T User Manual

www.aten.com

VE3912T User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interferencewhentheequipmentisoperatedinacommercialenvironment.This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residentialareaislikelytocause harmfulinterferencein which casetheuserwill be required to correct the interference at his own expense.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning: Operation of this equipment in a residential environment could cause radio interference.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)this device may not cause harmful interference, and

(2)this device must accept any interference received, including interference that may cause undesired operation.

Suggestion: Shielded twisted pair (STP) cables must be used with the unit to ensure compliance with FCC & CE standards.

Achtung: Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen verursachen.

KCC Statement:

RoHS

This product is RoHS compliant.

© Copyright 2021 ATEN® International Co., Ltd.

Released Date: 2021-01-14

ATEN andtheATEN logo areregisteredtrademarksofATENInternationalCo.,Ltd.Allrights reserved. All other brand names and trademarks are the registered property of their respective owners. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

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VE3912T User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International	886-2-8692-6959
China	86-400-810-0-810
Japan	81-3-5615-5811
Korea	82-2-467-6789
North America	1-888-999-ATEN ext 4988
	1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

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VE3912T User Manual

Package Contents

1 VE3912T DisplayPort / HDMI / VGA Switch with HDBaseT Transmitter

1 RS-232 Terminal Block

1 Power Adapter

4 Foot Pads

1 User Instructions

Note: 1. Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.

2.Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.

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VE3912T User Manual

Table of Contents

EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix

1. Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Compatible ATEN Video Extenders . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

VE3912T Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

VE3912T Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

VE3912T Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2. Hardware Setup

Mounting the VE3912T Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connecting the VE3912T Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

RS-232 Channel Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3. Operation

Selecting the Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Input Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Source Switch Pushbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

RS-232 Serial Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Long Reach Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

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VE3912T User Manual

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Supported VGA Resolutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

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VE3912T User Manual

About this Manual

This user manual is provided to help you get the most from the VE3912T unit. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction introduces you to the DisplayPort / HDMI / VGA Switch with HDBaseT Transmitter. Its purpose, features, installation considerations, and panel components are presented and described.

Chapter 2, Hardware Setup describes the steps that are necessary to quickly and safely set up your installation.

Chapter 3, Operation explains the Long Reach Mode and limitations, and how to set up the input detection mode using the a pushbutton and RS-232 commands.

An Appendix provides a list of safety instructions and precautions, contact information for ATEN technical support, product specifications, and other technical information.

Note:

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or any connected devices.

ATEN regularly updates its product documentation for new features and fixes. For an up-to-date VE3912T documentation, visit http://www.aten.com/global/en/

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VE3912T User Manual

Conventions

This manual uses the following conventions:

Monospaced	Indicates text that you should key in.
[ ]	Indicates keys you should press. For example, [Enter] means to
	press the Enter key. If keys need to be chorded, they appear
	together in the same bracket with a plus sign between them:
	[Ctrl+Alt].

1.Numbered lists represent procedures with sequential steps.

♦Bullet lists provide information, but do not involve sequential steps.

→Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start → Run means to open the Start menu, and then select Run.

Indicates critical information.

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VE3912T User Manual

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International	http://www.aten.com
North America	http://www.aten-usa.com

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Chapter 1

Introduction

Overview

The ATEN VE3912T is an HDBaseT transmitter that extends 4K DisplayPort, HDMI, or VGA video signals up to 100m over a single Cat 6/6a or ATEN 2L2910 Cat 6 cable. Featuring multiple video input formats and output resolutions up to 4K, it ensures a superior video quality for applications that require digital/ analog sources conversion and extension.

This HDCP 2.2compliant transmitter meets the HDMI specification, including 3D, Deep Color, and 4Kx2K video quality. The Auto Switch Mode allows the VE3912T to automatically switchto a newly plugged-in source. With its built-in PoH (Power over HDBaseT) function, it can receive power from the HDBaseT output port on the connected device, eliminating the need for a power adapter. As a combination of extension and switch for both digital and analog inputs, VE3912T is recommended to be deployed in settings with multiple source inputs, such as conference rooms, digital educational environment or wherever integration and simplification are required.

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