Aten VE2812UST, VE2812EUT User Manual

VE2812UST / VE2812EUT
HDMI & VGA HDBaseT Transmitter
with US / EU Wall Plate
User Manual
www.aten.com
VE2812UST / VE2812EUT User Manual

EMC Information

limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
CE Warning: Operation of this equipment in a residential environment could
cause radio interference.
This device complies with Part 15 of the FCC Rules. O peration is subject to the
following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Suggestion: Shielded twisted pair (STP) cables must be used with the unit to
ensure compliance with FCC & CE standards.
Achtung: Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen verursachen.
KCC Statement

RoHS

This product is RoHS compliant.
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VE2812UST / VE2812EUT User Manual

User Information

Online Registration

Be sure to register your product at our online support center:
International http://eservice.aten.com

Telephone Support

For telephone support, call this number:
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1- 949-42 8-1111

User Notice

All information, documentation, and specifications contained in this manual are
subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of the
manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior to
operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT
BEFORE USE.
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VE2812UST / VE2812EUT User Manual

Package Contents

1 VE2812UST / VE2812EUT HDMI & VGA HDBaseT Transmitter
1 3-Pin RS-232 Terminal Block
1 2-Pin Power Terminal Block
1 Mounting Kit (VE2812EUT only)
1 Faceplate (VE2812UST only)
1 Power Adapter
1 User Instructions
Note: Make sure that all of the components are present and in good
order. If anything is missing or was damaged in shipping, contact your dealer.
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VE2812UST / VE2812EUT User Manual

Table of Contents

EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Compatible ATEN Video Extenders . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Side View 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Side View 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
LED Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
2. Hardware Setup
Mounting the VE2812UST / VE2812EUT Unit . . . . . . . . . . . . . . . . . . . . . . 7
Site Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Drawing Screw Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
VE2812UST Wall Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
VE2812EUT Wall Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Optional Mounting Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connecting the VE2812UST / VE2812EUT Unit. . . . . . . . . . . . . . . . . . . . 13
Terminal Block Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Power Supply Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
RS-232 Channel Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
3. Operation
Selecting the Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Input Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Input Selection Pushbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
RS-232 Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Long Reach Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
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VE2812UST / VE2812EUT User Manual
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Supported VGA Resolutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Template Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
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VE2812UST / VE2812EUT User Manual

About this Manual

This user manual is provided to help you get the most from the VE2812UST /
VE2812EUT unit. It covers all aspects of installation, configuration, and
operation. An overview of the information found in the manual is provided below.
Chapter 1, Introduction introduces you to the HDMI & VGA HDBaseT
Transmitter. Its purpose, features, installation considerations, and panel
components are presented and described.
Chapter 2, Hardware Setup describes the steps that are necessary to quickly
and safely set up your installation.
Chapter 3, Operation explains the Long Reach Mode and limitations, and how
to set up the input detection mode using the a pushbutton and RS-232
commands.
An Appendix provides a list of safety instructions and precautions, contact
information for ATEN technical support, product specifications, and other
technical information.
Note:
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or any connected
devices.
ATEN regularly updates its product documentation for new features and
fixes. For an up-to-date VE2812UST / VE2812EUT documentation, visit
......................... http://www.aten.com/global/en/
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VE2812UST / VE2812EUT User Manual

Conventions

This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential steps.
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start open the Start menu, and then select Run.
Indicates critical information.
Run means to
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VE2812UST / VE2812EUT User Manual

Product Information

For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller.
Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com
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VE2812UST / VE2812EUT User Manual
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Chapter 1
Introduction

Overview

ATEN VE2812UST / VE2812EUT is a video transmitter that can send V GA (wi th audio) and HDMI signals up to 100 m over a single Cat 5e/6/6a or ATEN 2L­2910 Cat 6 cable. The VE2812UST / VE2812EUT guarantees reliable transmission of HDMI signals, supporting 3D, Deep Color, and embedded HD lossless audio formats. In addition, the VE2812UST / VE2812EUT supports Long Reach Mode, which allows the device to transmit signals up to 150 m, 1080p, over a Cat 5e/6 cable.
The VE2812UST / VE2812EUT can also function as a video switch by connecting to two sources and outputting them to the same format. The VE2812UST / VE2812EUT is designed for use in meeting rooms or digital education environments where high video quality is required.
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VE2812UST / VE2812EUT User Manual

Features

Extends HDMI or VGA signals over a single Cat 5e/6/6a cable
HDMI (3D, Deep Color, 4K); HDCP compatible
Superior video quality
HDMI 4K up to 100 m via a Cat 5e/6/6a cable or ATEN 2L-2910 Cat 6 cable
VGA 1600 x 1200 / 1920 x 1200 up to 100 m via a Cat 5e/6/6a or ATEN 2L-2910 Cat 6 cable
Supports HDBaseT Long Reach Mode – extends signals up to 150 m, 1080p via a single Cat 5e/6 cable
Supports Auto Switch – the VE2812UST / VE2812EUT automatically switches to a newly plugged-in source
Functions as a switch and a converter
A switch: Connects to two source devices (HDMI or VGA)
A converter: Applies to receivers with different interfaces (DVI, DisplayPort, or HDMI)
Supports RS-232 channel transmission and source switch control
Compatible receivers – VE1812R, VE811R, VE814AR, VE801R, VE802R, VE601R, VE901R, or future ATEN HDBaseT Receivers
Supports IR signal frequencies from 30 kHz to 60 kHz
Plug-and-play with no required software
Built-in 8KV / 15KV ESD protection
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Chapter 1. Introduction

Planning the Installation

Requirements

Prepare the following before installing the VE2812UST / VE2812EUT unit:
1 HDMI and/or VGA source device
1 Cat 5e/6/6a or ATEN 2L-2910 Cat 6 cable

Considerations

To ensure video quality, ATEN recommends using a Cat 5e/6/6a cable.
Note: ATEN recommends using the ATEN 2L-2910 Cat 6 cable for best
results.
The maximum transmission distance varies at different parts of the transmission:
Connection Interface Distance
Computer to the VE2812UST
/ VE2812EUT
The VE2812UST /
VE2812EUT to a compatible
ATEN Video Extender
A compatible ATEN Video
Extender to the display
HDMI 1.8 m
Cat 5e/6/6a 100 m / 150 m (up to 1080p in Long
Reach Mode)
HDMI 5 m

Compatible ATEN Video Extenders

The VE2812UST / VE2812EUT is compatible with the following ATEN
HDBaseT Video Extenders:
VE1812R
VE811R
VE814AR
VE601R
VE801R/802R
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VE2812UST / VE2812EUT User Manual
VE901R
Future ATEN HDBaseT receivers

Components

Front View

No. Component Description
1 IR Port Connects to an IR transmitter/receiver.
2 HDMI In Connects to the HDMI Out port on the source device.
3 Audio In Connects to the Audio Out port on the source device.
4 VGA In Connects to the VGA Out port on the source device.
5 Input Switch
Pushbutton
4
Press to switch among the Auto Switch, HDMI, and VGA input mode. The input mode status is indicated by the three LEDs to the right of this pushbutton. For details, see LED Display, page 6.
Chapter 1. Introduction

Side View 1

No. Component Description
1 Firmware Upgrade Switch This port is reserved for ATEN Technical Support. If
you would like to do a firmware upgrade yourself, please contact your dealer.
2 HDBaseT Long Reach
Mode Switch
Put the switch to ON to enable the Long Reach Mode. For more details on Long Reach Mode, see Long Reach Mode, page 20.

Side View 2

No. Component Description
1 Power Jack Connects to the Power Adapter.
2 RS-232 Port Connects to an RS-232 main controller, such as a PC
or Control system.
3 HDBaseT Output Connects to the HDBaseT Output port on a
compatible ATEN video receiver via an RJ-45 cable.
5
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