ATEN VE2812AUST, VE2812AEUT User Manual

VE2812AUST / VE2812AEUT

HDMI & VGA HDBaseT Transmitter

with US / EU Wall Plate

User Manual

www.aten.com

VE2812AUST / VE2812AEUT User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interferencewhentheequipmentisoperatedinacommercialenvironment.This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residentialareais likely tocauseharmful interference inwhichcasetheuserwill be required to correct the interference at his own expense.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning: Operation of this equipment in a residential environment could cause radio interference.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)this device may not cause harmful interference, and

(2)this device must accept any interference received, including interference that may cause undesired operation.

Suggestion: Shielded twisted pair (STP) cables must be used with the unit to ensure compliance with FCC & CE standards.

Achtung: Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen verursachen.

KCC Statement

RoHS

This product is RoHS compliant.

© Copyright 2020 ATEN® International Co., Ltd.

Manual Date: 2020-12-16

ATEN andtheATEN logoareregisteredtrademarksofATEN InternationalCo.,Ltd.All rightsreserved. All other brand names and trademarks are the registered property of their respective owners. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

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VE2812AUST / VE2812AEUT User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International	886-2-8692-6959
China	86-400-810-0-810
Japan	81-3-5615-5811
Korea	82-2-467-6789
North America	1-888-999-ATEN ext 4988
	1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

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VE2812AUST / VE2812AEUT User Manual

Package Contents

1 VE2812AUST / VE2812AEUT HDMI & VGA HDBaseT Transmitter

13-Pin RS-232 Terminal Block

12-Pin Power Terminal Block

1Mounting Kit (VE2812AEUT only)

1Faceplate (VE2812AUST only)

1Power Adapter

1User Instructions*

Note: Make sure that all of the components are present and in good order. If anything is missing or was damaged in shipping, contact your dealer.

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VE2812AUST / VE2812AEUT User Manual

Table of Contents

EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

1. Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Compatible ATEN Video Extenders . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Side View 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Side View 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

LED Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

2. Hardware Setup

Mounting the VE2812AUST / VE2812AEUT Unit. . . . . . . . . . . . . . . . . . . .7

Site Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Drawing Screw Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

VE2812AUST Wall Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

VE2812AEUT Wall Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Optional Mounting Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Connecting the VE2812AUST / VE2812AEUT Unit . . . . . . . . . . . . . . . . .13

Terminal Block Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Power Supply Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

RS-232 Channel Transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

3. Operation

Selecting the Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Input Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Input Selection Pushbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

RS-232 Serial Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

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VE2812AUST / VE2812AEUT User Manual

Long Reach Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Supported VGA Resolutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Template Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

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VE2812AUST / VE2812AEUT User Manual

About this Manual

This user manual is provided to help you get the most from the VE2812AUST / VE2812AEUT unit. It covers all aspects of installation, configuration, and operation. Anoverviewof theinformationfound in themanual isprovidedbelow.

Chapter 1, Introduction introduces you to the HDMI & VGA HDBaseT Transmitter. Its purpose, features, installation considerations, and panel components are presented and described.

Chapter 2, Hardware Setup describes the steps that are necessary to quickly and safely set up your installation.

Chapter 3, Operation explains the Long Reach Mode and limitations, and how to set up the input detection mode using the a pushbutton and RS-232 commands.

Appendix provides a list of safety instructions and precautions, contact information for ATEN technical support, product specifications, and other technical information.

Note:

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or any connected devices.

ATEN regularly updates its product documentation for new features and fixes. For an up-to-date VE2812AUST / VE2812AEUT documentation, visit

http://www.aten.com/global/en/

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VE2812AUST / VE2812AEUT User Manual

Conventions

This manual uses the following conventions:

Monospaced	Indicates text that you should key in.
[ ]	Indicates keys you should press. For example, [Enter] means to
	press the Enter key. If keys need to be chorded, they appear
	together in the same bracket with a plus sign between them:
	[Ctrl+Alt].

1.Numbered lists represent procedures with sequential steps.

♦Bullet lists provide information, but do not involve sequential steps.

→Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start → Run means to open the Start menu, and then select Run.

Indicates critical information.

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VE2812AUST / VE2812AEUT User Manual

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International	http://www.aten.com
North America	http://www.aten-usa.com

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VE2812AUST / VE2812AEUT User Manual

This Page Intentionally Left Blank

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Chapter 1

Introduction

Overview

ATEN VE2812AUST / VE2812AEUT is a video transmitter that can send VGA (with audio) and HDMI signals up to 100 m over a single Cat 5e/6/6a or ATEN 2L-2910 Cat 6 cable. Featuring built-in PoH (Power over HDBaseT) function, the VE2812AUST / VE2812AEUT receives power supply from the HDBaseT output port on the connected device. This eliminates the need for a power adapter and reduces the hassle of power line deployment behind the wall.

The VE2812AUST / VE2812AEUT guarantees reliable transmission of HDMI/ VGA signals. For HDMI signal transmission, it supports 3D, Deep Color, and embedded HD lossless audio formats. In addition, the VE2812AUST / VE2812AEUT supports Long Reach Mode, which allows the device to transmit signals up to 150 m, 1080p, over a Cat 5e/6 cable.

For utility flexibility, the VE2812AUST / VE2812AEUT can serve as a video switch by connecting to two sources and distribute them to an identical output. Thecompactwallplatedesigndoesawaywithbulkycables,allowinganeatand convenient installation in the wall or the table. The VE2812AUST / VE2812AEUT is designed for use in meeting rooms or digital education environments where high video quality is required.

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VE2812AUST / VE2812AEUT User Manual

Features

Extends HDMI or VGA signals over a single Cat 5e/6/6a or ATEN 2L-2910 Cat 6 cable

HDMI (3D, Deep Color, 4K); HDCP 2.2 compliant

Superior video quality

HDMI 4K up to 100 m via a Cat 5e/6/6a cable or ATEN 2L-2910 Cat 6 cable

VGA1600 x 1200 / 1920 x 1200 up to 100 m via a Cat 5e/6/6a or ATEN 2L-2910 Cat 6 cable

Supports HDBaseT Long Reach Mode – extends signals up to 150 m, 1080p via a single Cat 5e/6 cable

Built-in PoH (Power over HDBaseT) function – the VE2812AUST / VE2812AEUT receives power supply from the HDBaseT output port on the connected device

Supports Auto Switch – the VE2812AUST / VE2812AEUT automatically switches to a newly plugged-in source

Functions as a switch and a converter

A switch: Connects to two source devices (HDMI or VGA)

A converter: Applies to receivers with different interfaces (DVI, DisplayPort, or HDMI)

Supports RS-232 channel transmission and source switch control

Compatible receivers – VE2812R, VE1812R, VE812R, VE814AR, VE811R, VE801R, VE802R, VE601R, VE901R, or future ATEN HDBaseT Receivers

Supports IR signal frequencies from 30 kHz to 60 kHz

Plug-and-play with no required software

LED indication of sources and device status

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Chapter 1. Introduction

Planning the Installation

Requirements

Prepare the following before installing the VE2812AUST / VE2812AEUT unit:

1 HDMI and/or VGA source device

1 Cat 5e/6/6a or ATEN 2L-2910 Cat 6 cable

Considerations

To ensure video quality, ATEN recommends using a Cat 5e/6/6a cable.

Note: ATEN recommends using the ATEN 2L-2910 Cat 6 cable for best results.

The maximum transmission distance varies at different parts of the transmission:

Connection	Interface	Distance
Computer to the	HDMI / VGA	1.8 m
VE2812AUST / VE2812AEUT
The VE2812AUST /	Cat 5e/6/6a	100 m / 150 m (up to 1080p in Long
VE2812AEUT to a compatible		Reach Mode)
ATEN Video Extender
A compatible ATEN Video	HDMI	5 m
Extender to the display	(example)

Note: Themaximum transmissiondistancefor4K resolutionusingaCat5e

cable is 70 m.

Compatible ATEN Video Extenders

The VE2812AUST / VE2812AEUT is compatible with a wide range of ATEN HDBaseT video extenders. Visit our official web site for more details.

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VE2812AUST / VE2812AEUT User Manual

Components

Top View

		VE2812AUST
	1	3
	2	4
	5

VE2812AEUT

1		5		3

		2	4
No.	Component	Description
1	IR Port	Connects to an IR transmitter/receiver.
2	HDMI Input Port	Connects to the HDMI Out port on the source device.
3	Audio Input Port	Connects to the Audio Out port on the source device.
4	VGA Input Port	Connects to the VGA Out port on the source device.
5	Source Switch	Press to switch among the Auto Switch, HDMI, and VGA
	Pushbutton	input mode. The input mode status is indicated by the three
		LEDs to the right of this pushbutton. For details, see LED
		Display, page 6.

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Chapter 1. Introduction

Side View 1

VE2812AUST

1

OP 2

VE2812AEUT

1

OP 2

No.	Component	Description
1	Firmware Upgrade Switch	This port is reserved for ATEN Technical Support. If
		you would like to do a firmware upgrade yourself,
		please contact your dealer.
2	HDBaseT Long Reach	Put the switch to ON to enable the Long Reach
	Mode Switch	Mode. For more details on Long Reach Mode,
		see Long Reach Mode, page 21.

Side View 2

	VE2812AUST	VE2812AEUT
	3	3
	4	4
	5
		5

No.	Component	Description
3	Power Jack	Connects to the Power Adapter.
4	RS-232 Serial Port	Connects to an RS-232 main controller, such as a PC
		or Control system.
5	HDBaseT Output	Connects to the HDBaseT Input port on a compatible
		ATEN video receiver via an RJ-45 cable.

5