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ATEN Unizon
Global AV Management Plaorm
User Manual
Note: Access Inspector (VK401) will be coming soon.
™
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ATEN Unizon™ User Manual
About this Manual
This user manual is provided to help you get the most from ATEN Unizon™. It
covers all aspects of installation, configuration, and operation. An overview of
the information found in the manual is provided below.
Chapter 1, Introduction introduces you to ATEN Unizon™. Its benefits,
features, installation considerations, and getting started tasks are described.
Chapter 2, Device Management provides information on maintaining the device
list, applying task by batch, and creating scheduled tasks.
Chapter 3, Device Monitoring and Control discusses how to monitor devices via
device status information and event logs.
Chapter 4, Task Management gives the instruction about how to build the
automation workflows.
Chapter 5, Data Analytics guides you the analytics service to convert the
acquired data into easily discerned charts and generate the chart reports on
your managed devices/rooms.
Chapter 6, Administrator Settings provides information on user accounts,
network settings, notification settings, database settings, and more.
Appendix A provides contact information for ATEN technical support and a list
of required information to be provided when you request for technical support.
Note: ATEN regularly updates its product documentation for new features and
fixes. For an up-to-date ATEN Unizon™ documentation, visit
http://www.aten.com/global/en/
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Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential steps.
>
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
open the Start menu, and then select Run.
Indicates critical information.
ATEN Unizon™ User Manual
> Run means to
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ATEN Unizon™ User Manual
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller.
Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com
User Information
Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com
Telephone Support
For telephone support, call this number:
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111
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ATEN Unizon™ User Manual
User Notice
All information, documentation, and specifications contained in this manual are
subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of the
manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior to
operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT
BEFORE USE.
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ATEN Unizon™ User Manual
Contents
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting Started Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Supported Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Licensing Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing ATEN Unizon™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Installing a Trial Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Purchasing and Importing a New License . . . . . . . . . . . . . . . . . . . . .12
Renewing and Importing a License . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Resetting the License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
For a basic or standard license . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
For a trial license . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
The Web Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Supported Web Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
2. Device Management
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
The Devices Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Deployment Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Device Information Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Location View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Room View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adding or Removing Locations and Rooms . . . . . . . . . . . . . . . . . . . . . . . 26
Adding Devices to ATEN Unizon™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Searching for Locations, Rooms, or Devices . . . . . . . . . . . . . . . . . . . . . .29
Searching Devices by Location, Room, or Device Name . . . . . . . . . . 29
Searching Devices by Model Name . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Remote Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
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Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Operating Controller-managed Devices . . . . . . . . . . . . . . . . . . . . . . . 31
Creating a Control Function using ATEN Configurator . . . . . . . . . 31
Accessing Control Functions in Unizon™ . . . . . . . . . . . . . . . . . . 33
Operating Other Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Applying Controls to Devices of the Same Model . . . . . . . . . . . . . 35
Applying Controls to Devices installed in One Room . . . . . . . . . . 37
Upgrading Device Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3. Device Monitoring and Control
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Monitoring Device Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Accessing the Device Information Panel . . . . . . . . . . . . . . . . . . . . . . 39
Device Category Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Deployment Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Information Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Parameter Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Accessing Controller Web Console . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Changing the Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . 44
Centralized Control and Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Embedding Control System Viewers for Centralized Control . . . . . . . 45
Setting Up Room Usage Notifications . . . . . . . . . . . . . . . . . . . . . . . . 47
Embedding Device Web Consoles for Centralized Control . . . . . . . . 49
Notifications and Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Viewing Notification Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Searching for Past Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
By Keywords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
By Search Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Configuring Notification/Log Settings . . . . . . . . . . . . . . . . . . . . . . . . . 54
Exporting Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
4. Task Management
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Creating a New Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Defining the Task Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Managing the Existing Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Deleting a Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Renaming the Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Copying a Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Enabling / Disabling the Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Editing a Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
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5. Data Analytics
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Dashboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Card Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Current Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Card Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Create New Dashboard Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Editing the Existing Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Removing the Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Arranging the Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Report Template Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Creating a New Report Template . . . . . . . . . . . . . . . . . . . . . . . . .80
Deleting Report Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Editing Report Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Editing the Configuration on Card Tab . . . . . . . . . . . . . . . . . . . . .84
Report History Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Viewing the Run Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Removing the Report History . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Downloading the Report History . . . . . . . . . . . . . . . . . . . . . . . . . .88
Data in the Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
6. Administrator Settings
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Adding a User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Editing a User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Removing a User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
User Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Creating Users for Room Access . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Modifying User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Access Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Understanding Access Groups . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Creating an Access Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Renaming, Removing, or Duplicating an Access Group . . . . . . . 102
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
SMTP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Configuration Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Storage Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
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Notifications and Log Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
ATEN Unizon™ Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Configuring the Web HTTPS Port. . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Resetting the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . 116
Resetting the License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Configuring Database Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Appendix A
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Appendix B
Communication Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
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Chapter 1
Introduction
Overview
ATEN Unizon™ is a server-based software for AV/IT professionals to centrally
monitor, control, and manage standalone ATEN Video Matrix Switches, ATEN
Room Booking System, and controller-managed devices, including ATEN and
third-party devices. It is easily deployed and integrates control of your entire
installation zone, no matter how big or widely distributed. Management and
configuration are simplified with the intuitive user interface that allows AV/IT
administrators to perform common AV tasks, schedule tasks, and execute
tasks by batch using a grouping function. Through the web interface, AV/IT
administrators have immediate access to critical information of its managed
devices, such as disrupted power supply, fan status, device temperature, and
firmware version. When an abnormal event arises, the software will alert the
administrators with a notification and log the event for tracking. This centralized
management software benefits system integrators with intuitive and effective
features that enable fast deployment as well as remote monitoring, control, and
management, especially for large-scale applications with numerous ATEN
Ethernet-based AV solutions across different locations.
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Chapter 1. Introduction
Features
Centralized device monitoring, control, and management
ATEN Video Matrix Switches, ATEN Room Booking System, and
Control System solutions, including the managed third-party devices
Detection of device statuses, such as lamp hour of a projector and
connection status for remote troubleshooting and maintenance
Batch device control and firmware upgrades
Intuitive user interface designed for large-scale pro AV applications, easy
room monitoring and management across multiple locations
5-level deployment tree
Supports room view and floor view
Configurable users access rights
Predefined scenarios for automation and task scheduling
Provide meeting scenarios to choose and triggers actions from
controllers
Automatically turn on / off lights, air-con, meeting room devices based
on predefined actions
Dashboard for current status and analytics
Current status info for real-time troubleshooting
Analytics of past usage records for future optimization
Preset rules for generating regular reports for optimizing device
Logs device usage, notifications, and emails for and abnormal events for
usability analysis and future optimization
Supports mainstream web browsers
License of different amount of controlled devices can be purchased based
on users’ need. Control 50 devices at basic license and 500 devices at
standard license.
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ATEN Unizon™ User Manual
Getting Started Tasks
Below is a recommended procedure to get you started with AT E N Unizon™.
Step Instructions Detailed Information
1 Make sure your computer meets
the system requirements.
2 Obtain the installer. Obtaining an Installer, page 7
3 Do one of the following:
Install the trial version of
ATEN U n i z on™.
Purchase an official license
and install the trial version in
the meantime.
4 Configure and open the required
communication ports.
5Log in ATEN U n i z o n™. The Web Console, page 17
6 Create a deployment tree that
contains locations and rooms.
7 Add devices to the device
deployment tree.
8 (Optional) Create task schedules. Creating a New Task, page 57
9 (Optional) Add and configure user
accounts.
10 (Optional) Customize your cards
on dashboard.
11 (Optional) Create the report rules
to generate the analytics reports
regularly.
System Requirements, page 6
Installing a Trial Version,
page 7
Purchasing and Importing a
New License, page 13
Appendix B, page 120
Adding or Removing Locations and
Rooms, page 26
Adding Devices to ATEN Unizon™,
page 27
User Accounts, page 92
Dashboard, page 69
Report, page 79
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Chapter 1. Introduction
Planning the Installation
Supported Devices
ATEN Unizon™ supports management of the following devices:
ATEN and third-party devices managed by ATEN controllers
Standalone ATEN Video Matrix Switches
ATEN Room Booking System
Licensing Policy
ATEN Unizon™ requires a license to activate. Choose a suitable license
depending on the scale of your project. Refer to the table below for details.
License Type
Activation Licenses
Use an activation license to activate ATEN Unizon™.
Trial License 3
Basic License 50 1 year
Standard License
Add-on License
When you have run out of the managed devices capacity for your activation
license, purchase one or multiple add-on licenses to expand the allowed
devices of your ATEN Unizon™.
Add-on License 10 N/A N/A
Maintenance License
Purchase a maintenance license to keep your access to the latest system
updates of your activation license.
Maintenance
License
Maintenance
License
Maintenance
License
Note: If your project contains more than 500 devices, consult ATEN Technical
Support for more information about customizing your license key.
Max. Number of
Managed Devices
*
500
N/A
Valid Period Updates Allowed For
not supported
Lifetime
1 year
N/A 1 year
N/A 3 years
N/A lifetime
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ATEN Unizon™ User Manual
System Requirements
Before installing ATEN Unizon™, ensure that the target computer meets the
system requirements.
Hardware Component Requirements
Processor 3.2 GHz
OS Support Windows 8 (32/64-bit) or higher
Storage Capacity 10 GB hard disk space available
Memory 8 GB or higher
Web Browser Internet Explorer v.11 or later
Microsoft Edge: v. 79.0.309 or later
Mozilla Firefox v.72.0 or later
Google Chrome v.80.0 or later
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Chapter 1. Introduction
Installing ATEN Unizon™
Installing a Trial Version
1. Visit the following web page to request for an installer.
https://www.aten.com/global/en/supportcenter/free-trial/unizon-form-webpage/
2. Make sure you have installed Microsoft Visual C++ Redistributable for
Visual Studio 2013 to the server computer. To download the package, go to
https://www.microsoft.com/en-in/download/details.aspx?id=40784
3. Execute the installer. Select the interface language and click OK.
4. Click Next.
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ATEN Unizon™ User Manual
5. Read through the license agreement. If you agree with the agreement, click
I accept the terms of the License Agreement, and then click Next.
6. Choose a destination folder and then click Next.
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Chapter 1. Introduction
7. Select an install option and click Next.
All: Install the web service and set the database server to the same
location with the web service. This option is recommended if you are
installing ATEN Unizon™ for the first time or would like to re-install the
application.
Web Service: Install the web console component and set the database
server (PostgreSQL) to a different location from the web service.
Database: Select this option to only set the location for the database
server (PostgreSQL).
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8. Select your license type.
Trial version: Select this option to install a trial version. For more
information about license keys, see Licensing Policy, page 4.
Buy a license
Generate License Request: To purchase or renew a license, click
this button to generate an SID file and then provide it to your local
sales representative to process your request. For a full procedure of
obtaining a new or renewed license, see Purchasing and Importing a
New License, page 13.
Import a license: If you have already obtained your new/renewed
license, select this option to the license.
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Chapter 1. Introduction
9. Configure the network settings and click OK.
HTTPS Port: Type in the HTTPS port for ATEN Unizon™’s web
interface.
Database settings
Storage location: Click Browse to specify a storage location for the
database.
Port: Type a communication port for the database.
Username and Password: Type the login credentials for accessing
the database.
10. Verify the network settings and click OK.
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11. Click Install.
12. When the installation is complete, select Yes, restart my system and then
click Done to restart your computer.
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Purchasing and Importing a New License
1. Use one of the following methods to generate an SID file.
If you have not installed a trial version, follow the steps below to first
generate an SID file from the installer.
(a) Visit the following web page to request for an installer.
https://www.aten.com/global/en/supportcenter/free-trial/unizon-form-webpage/
(b) Run the installer and in the ATEN Unizon License window, select
Buy a license and click Generate License Request to generate an
SID file.
(c) Follow the on-screen instruction to select a location to store the SID
file. When the file is generated, its location is indicated.
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(d) To install a trail version for the time being, select Continue and
follow the on-screen instructions to finish the installation.
If you have installed a trial version, generate an SID file from the web
console.
(a) Open the web console and go to Settings > Licenses.
(b) Click Export the PC’s ID file.
2. Send the generated file to a local sales representative and specify the
required license type. For details on license types, see Licensing Policy,
page 4.
3. ATEN processes your request and returns you with a license file.
4. Import the license file.
a) Open the web console and go to Settings > Licenses.
b) Click Upgrade and follow the on-screen instructions to the license file.
Renewing and Importing a License
1. Generate an SID file from the web console.
a) Open the web console and go to Settings > Licenses.
b) Click Export the PC’s ID file.
2. Send the generated file to a local sales representative to request for a
renewal.
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3. ATEN processes your request and returns you with an updated license file.
4. Import the license file.
a) Open the web console and go to Settings > Licenses.
b) Click Upgrade and follow the on-screen instructions to the license file.
Resetting the License
ATEN Unizon™ verifies the validity of a license by checking if the hardware of
the detected matches the information specified in the license file. If any
hardware component of the Unizon™ web server is changed, the license may
become invalid. To continue using the service, follow the steps below to resolve
the issue.
For a basic or standard license
1. Obtain a temporary, 7-day license.
a) In the ATEN Unizon™ server computer, go to Start > Unizon Utilities.
b) Click Administrator > Reset License.
2. Export the ATEN Unizon™ SID file.
a) Open the web console and go to Settings > Licenses.
b) Click Export the PC’s ID file.
3. Send the generated file to a local sales representative and request for a
new license file.
4. ATEN processes your request and returns you with a license file.
5. Import the license file.
a) Open the web console and go to Settings > Licenses.
b) Click Upgrade and follow the on-screen instructions to the license file.
For a trial license
1. Go to Start > Unizon Utilities.
2. Click Administrator > Reset License.
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The Web Console
ATEN Unizon™ provides an intuitive interface to help you centrally manage and
monitor remote devices. Understand the main elements of the web console to
help you quickly find the functions you need.
Supported Web Browsers
ATEN Unizon™ supports the following web browsers and operating systems:
Internet Explorer v.11 or later
Microsoft Edge: v. 79.0.309 or later
Mozilla Firefox v.72.0 or later
Google Chrome v.80.0 or later
Login
1. Open a web page and type the URL in the following format:
https://<PC_IP_address>:<HTTPS_port>
For example, the URL may look like this https://10.3.52.171:8760
2. Log in via the built-in administrator account:
Username: administrator
Password: password
3. Upon first login, you will be prompted to change the password before
proceeding.
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1
2
3 4
5
Main Screen
When you log into the ATEN Unizon™ web console, the following screen
appears. The function for each element of the screen is summarized in the table
below.
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No. Element Description
1 Function
Menu
Dashboard: Contains information cards which give
real-time visibility into the usage of your managed
devices and rooms. For details, see Chapter 5, Data
Analytics.
Devices: Contains settings for adding devices to ATEN
Unizon™, device monitoring, and performing
maintenance tasks. For details, see Chapter 2, Device
Management.
Viewers
Sets up real-time notification on ATEN Touch Panel
and/or mobile devices for room check-in, check-out,
and reservation extension actions. For details, see
Setting Up Room Usage Notifications, page 47.
Provides web access to control system Viewers for
centralized operation and control. For details, see
Embedding Control System Viewers for Centralized
Control, page 45.
Stores web access to ATEN or third-party device
web consoles for centralized management and
control. For details, see Embedding Device Web
Consoles for Centralized Control, page 49.
Automation: Contains settings for event scheduling
and task automation. For details, see Chapter 4, Task
Management.
Report: Contains settings for generating the statistic
reports. For details, see Report, page 79.
Users: Contains settings for configuring user accounts
and access privileges. For details, see User Accounts,
page 92.
Directory: Contains user information and created
groups which defines user’s privilege for room access.
For details, see User Directory, page 97.
Logs: Contains logs for configuration actions and
system events. For details, see Notifications and Logs,
page 51.
Settings: Contains system information and settings
such as system date and time, network settings, backup
settings, license information and upgrade setting,
synchronization settings, database settings, and
notification settings. For details, see Chapter 6,
Administrator Settings.
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No. Element Description
2 Click to open ATEN’s official website.
3 Notifications
Click to view the latest system, device, and user
configuration events.
The number of unread notification messages are
indicated in red, for example .
For more information, see Notifications and Logs, page 51.
4 Login Name Identifies the login name.
5 Log
Out
Click to log out of the ATEN Unizon™ console.
: Click this icon to condense the function menu and only display the menu
icons.
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Chapter 2
Device Management
Overview
ATEN Unizon™ provides tools and features to help you manage remote
devices with ease. This chapter provides information on management tasks
such as creating a well-structured deployment tree, adding devices, searching
for specific rooms or devices, performing remote tasks, and creating scheduled
tasks.
The Devices Tab
The Devices tab shows the how Unizon-managed devices are deployed
physically at different locations and rooms, and allows you to monitor device
status based on the location or room that you selected.
No. Element Description
1 Deployment Tree Use the deployment tree to switch and add/remove
Locations and Rooms. For more information, see
Deployment Tree, page 21.
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No. Element Description
2 Device Information
Panel
This panel displays the basic information,
monitored items, and controls of the added
devices.
Location view: Click a Location, identified by
, from the deployment tree to display a
summary of all the devices installed under the
Location. For more information, see Location
View, page 22.
Room view: Click a Room, identified by ,
from the deployment tree to display devices
installed in the Room. For more information,
see Room View, page 24.
Hint: Both view modes allow you to execute control
actions to all devices of the same category (e.g.
expansion box or Video Matrix Switch). To perform
tasks to one or some of the devices, use Room
View, which allows you to select the target devices.
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Deployment Tree
The devices that ATEN Unizon™ manages are organized using a deployment
tree based on their location, such as buildings, cities, countries, and meeting
rooms. For example, a deployment tree may look like the following, where you
have offices located in different countries (Location), cities, floors, and a
location of the lowest hierarchy may have a few Rooms that are installed with
ATEN devices.
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Device Information Panel
Location View
Click a Location ( ) from the deployment tree to view status information for
the devices installed at the location.
No. Control Description
1 Location Name Identifies the name of the location selected from
the deployment tree.
2 Device Type or
Device Model
3 Information Filters Use these tools to help you filter the displayed
Click these tabs to display device information by
device type or by device model for the selected
location. For example, in the above illustration,
eight VK430 exist in ATEN HQ.
information. For detailed instructions, see
Searching for Locations, Rooms, or Devices,
page 29.
22
: Filter the
information by location, room, or device
name.
: Filter the information by
model name. Click in the box to select/
unselect the listed models.
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No. Control Description
4 Room List Lists all the rooms subordinated to the Location,
whether directly or indirectly. Click next to a
Room to view the devices installed in the Room.
5 Device Information
Shows device information and provides
control for remote actions. For more
information, see Monitoring Device Status,
page 39.
The Actions button: Click to perform remote
actions to the selected devices. For more
information, see Remote Operations,
page 31.
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Room View
Click a room ( ) from the deployment tree or from the Location view to
display information for the devices installed in the selected Room.
No. Control Description
1 Room Name Identifies the name of the selected Room.
2 Device Information
Displays device status information, such as its
connection status, device temperatures, and IP
address. Indicated information may vary for
different ATEN devices.
: Click to perform remote tasks to
selected devices of the same model.
: Click to upgrade selected devices.
: Click to configure device information,
including device name, network settings, and
login credentials.
: Click to open the device web console.
3 Refresh Click to refresh connection status of all managed
devices.
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No. Control Description
4 Information Filters Use these tools to help you filter the displayed
information. For detailed instructions, see
Searching for Locations, Rooms, or Devices,
page 29.
: Filter the
information by location, room, or device name.
: Filter the information by
model name. Click in the box to select/unselect
the listed models.
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Adding or Removing Locations and Rooms
1. Open the web console and go to the Devices tab.
2. To add Locations and/or Rooms, move your cursor to Control Center and
click .
Tip: Devices cannot be added directly under a Location. If your project only
involves different meeting rooms within one building, add Rooms directly
under “Control Center”. For example:
Location: Refers to a city or building that contains one or more
meeting rooms. It is possible to have secondary locations under a
primary location. For example, you may have devices set up in different
cities within a country. Note that you can not add devices at this level.
Room: Refers to a specific room where managed devices are
installed. Note that it is not possible to add locations under a room.
3. To rename or remove a location/room, move the cursor to the target item
and click .
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Adding Devices to ATEN Unizon™
1. Make sure you have completed the following before proceeding:
Grant control privileges to the target devices
Uploaded the project file to the controller
For detailed steps, see ATEN Control System User Manual.
2. Log in Unizon™ and go to the Devices tab.
3. Click and select one of the following options.
Add device by scanning: Scans for all devices in the subnet. This
option allows you to add multiple devices at a time.
Add device by searching IP: Scans the subnet for a specified IP
address or IP addresses within a specified IP address range.
Add device by specifying device info: Adds a device by specifying
the name, IP address, and login credentials of the device.
The search results display in a window.
4. Select one or more devices, enter their credentials, and click Next.
Tip: You may add a batch of devices that share identical credentials by
selecting these devices in the list, and then enable the indicated function
and enter the credentials.
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Connection results appear in a window.
5. Drag-and-drop each device to an existing room.
Note:.
To re-allocate devices to a different room in Unizon™, repeat steps 3 to
5 to search and allocate the devices to the target room.
Each room can contain up to 4 RBS panels. The RBS panels in one
room automatically synchronizes with each other whenever a change is
made through any of them.
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Searching for Locations, Rooms, or Devices
Searching Devices by Location, Room, or Device Name
1. Open the web console and go to the Devices tab.
2. Use one of the following methods:
Select a location or room from the deployment tree, and locate your
target device on Device Information Panel. Click Control Center in the
deployment tree, and then use the search box to search for a specified
location/room or device.
a) Click the drop-down menu and select Organization or Device.
b) Type the keyword in the search box. The search is not case-sensitive.
c) Press Enter. The matched locations/rooms or devices appear.
Note: If a matched location/room does not contain any devices, it will not
appear in the result.
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Searching Devices by Model Name
1. Open the web console and go to the Devices tab.
2. In the deployment tree, click a Location or Room under which you wish to
search. If you wish to search the entire deployment, click Control Center.
3. Click the filter box and select/unselect models as required. The matched
results appear.
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Remote Operations
Overview
You can remotely operate Unizon™-managed devices such as switching
display sources, display modes, and upgrade device firmware. Some control
functions are built-in and some may require configuration in advance depending
on device model.
Operating Controller-managed Devices
For controller-managed devices, Unizon™ only supports firmware upgrades of
ATEN controllers and expansion boxes. To perform other operations, or
operations on other types of devices, add the required control function by
configuring the project file of the controller. This section provides an overview of
the configuration involved for creating a control function and where to access
the control function in the Unizon™ web console.
Note: For full details, refer to Enabling Monitoring and Control via Unizon™,
ATEN Control System User Manual.
Creating a Control Function using ATEN Configurator
Take the example of remotely switching the environment mode among different
meeting room scenarios, such as presentation, conference, or meeting, where
multiple devices (e.g. lighting, projector lift, air conditioner) are automatically
turned on/off or set to a specific value.
1. Configure the controller project.
a) In ATEN Configurator, open the project file.
b) In the Device tab, select the Unizon check boxes to grant control
privilege to the target devices.
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For example:
c) In the Design tab, click Add Function Item to create the control function
and configure the actions for each option.
For example:
2. Upload the project. The control function appears in Unizon™ shortly.
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Accessing Control Functions in Unizon™
1. Go to Devices and click Control Center in the deployment tree.
2. Click the device category to find related control functions.
Example 1: To upgrade system firmware for all the controllers, click the
Controller tab to find the Upgrade Firmware button.
To upgrade selective controllers, go to room view for the target
controller and select a controller for upgrade. For example:
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Example 2: To access functions involving multiple devices, click the
Scenario tab.
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Operating Other Devices
Overview
Unizon™ supports the following control functions for ATEN Video Matrix
Switches:
Load a specified profile
Assign a source (input) to each output
Disable output
Apply resolution
Change administrator password
Test video quality
Upgrade system firmware
Note: The supported control functions are based on the specific Video Matrix
Switch model. For full information about functionalities of Video Matrix
Switches, refer to the user manual of the specific product.
Applying Controls to Devices of the Same Model
1. Go to Devices, and in the deployment tree, click Control Center.
2. Click the target device model.
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3. Click the Actions button. The Actions window appears, listing all devices of
the selected model, in this case, the VM0808HA, installed under the
selected Location.
4. In the Select Device column, configure the list of target devices as required.
To remove any target device, click .
To add one or more devices, click and select from the pop-up
screen.
To change the target model, click the drop-down menu and
select. Note that this will remove the current list of devices and any
added actions.
5. In the Execute Action panel, configure the actions.
a) Click Actions and select an action. Optionally repeat this step to add
multiple actions.
b) Click the drop-down lists to configure the added actions.
6. Click Apply to execute the actions.
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Applying Controls to Devices installed in One Room
1. Go to Devices and use the deployment tree to go to the room view for the
target device.
2. Select the target devices.
Note: You can only apply tasks to devices of the same model at one time.
3. Follow step 3 to 6 in Operating Other Devices, page 37 to select and
configure remote actions.
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Upgrading Device Firmware
Follow the steps below to upgrade device firmware.
1. Download the required firmware file from ATEN’s official website.
2. In the ATEN Unizon™ web console, go to Devices and use the deployment
tree to go to the room view for the target device.
3. Select the target devices.
Note: You can only upgrade devices of the same model at one time.
4. Click Upgrade.
5. Follow the on-screen instructions to browse for the firmware file and start
the upgrade.
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Chapter 3
Device Monitoring and Control
Overview
When monitoring devices, the user needs to stay informed of critical parameters
of the devices, such as power supply and device temperature, to make sure that
these devices are working as they intended, and to handle issues that occurred.
This chapter provides information on how to quickly find out about important
device parameters and monitor recent system and device activities via logs and
notification messages.
Monitoring Device Status
Accessing the Device Information Panel
To look up device status, use any of the following elements in the ATEN
Unizon™ console to help you locate the information you need.
Device Category Tabs
In the Devices tab, click Control Center in the deployment tree, and then select
the target device type/model. For example:
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Deployment Tree
Locate the device from the deployment tree.
Information Filters
Use Information Filters
to search for a Location/Room/Device name or a model
name. For detailed information, see Searching for Locations, Rooms, or
Devices, page 29.
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Parameter Status
Refer to the table below for information about different parameter statuses.
Parameter Status Icon Description
Health The monitored parameters are functioning normally.
At least one parameter is not functioning normally. Users
are advised to check on the device and avoid potential
issues. Click this icon to view more details. For example,
this particular ATEN controller illustrated below is
indicated with a warning icon because it has disconnected
from ATEN Unizon™.
Power Status The device is operating under the normal mode.
The device is operating under the standby mode.
Fan The device fan is operating normally.
The device fan is not operating normally.
Connection The device is connected to ATEN Unizon™.
The device has disconnected from ATEN Unizon™ and
many device parameters will become unavailable.
Temperature The device temperature is within the safety range.
The device temperature is high. Users are advised to
monitor the temperature closely to prevent overheating.
The device temperature has exceeded the safety range.
Users are advised to resolve the issue immediately.
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Parameter Status Icon Description
Power
Supply
The power supply is functioning normally.
The power supply is not functioning normally. Users
are advised to check on the power supply of the
device.
To view power supply status for different power
components of the device, click on the Power Supply
status icon to open a pop-up dialog box:
The power supply is not functioning normally. Users are
advised to check on the device as soon as possible.
N/A No power is supplied to the device.
User-defined
parameter
For controller-managed devices, you can create
parameters for Unizon™’s monitoring, up to three different
statuses for each parameter, and their criteria. For full
information, see Centralized Monitoring and Control via
Unizon™, Control System User Manual.
Note: The supported parameters vary with different ATEN devices.
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Accessing Controller Web Console
Unizon™ allows you to redirect to a controller’s web console from room views.
1. In the Unizon™ web console, click the Devices tab.
2. Use any of the following methods to go into room view of the target
controller.
Locate and click the room from the deployment tree
Click Control Center in the deployment tree, and then click the target
room from the Room column.
An example of room view:
3. Click
to open the login page of the web console.
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Changing the Monitoring Preferences
To enable/disable the display of monitored parameters in location views, follow
the steps below to configure monitoring preferences.
1. Open the web console and go to the Devices tab.
2. Click the more button and then select Displayed Parameters.
3. By default, all parameters are enabled for monitoring. Configure the
settings as required.
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Centralized Control and Management
Embedding Control System Viewers for Centralized Control
You can virtually operate controller managed environments via ATEN Unizon™
by embedding Control System Viewers onto the ATEN Unizon™ web console.
1. Make sure you have added the controller of the target environment to
ATEN Unizon™. For details, see Adding Devices to ATEN Unizon™,
page 27.
2. From the Unizon web console, go to Viewers.
3. Load the Viewers you need into Unizon.
a) From the deployment tree, click to select the environment you wish to
control. For example, select Room 604.
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b) Click . A list of Viewers stored to the controller of the room
appears.
c) Select one or more viewers you wish to embed to Unizon, and then
click Save. The selected viewers are loaded to the ATEN View page as
tabs that you can click to switch.
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Setting Up Room Usage Notifications
You can notify room check-in, check-out, and reservation extensions on ATEN
Touch Panels and/or mobile devices as soon as these actions are made. To
enable this feature, do the following.
1. In the viewer file(s) that the target control panels use, enable Access to
RBS Control.
For more information, see Chapter 7 ATEN Control System App, ATEN
Control System User Manual.
2. Make sure the following devices are added to ATEN Unizon™.
the controller which manages the target ATEN touch panel(s) and/or
mobile device(s)
the RBS panel(s) which have access to using the meeting room.
For a detailed procedure, see Adding Devices to ATEN Unizon™, page 27.
3. Select one or more viewers to which ATEN Unizon™ sends room usage
notifications.
a) In the ATEN Unizon™ console, go to Viewers.
b) From the organization tree, click to select the room where you wish to
set up notifications for room usage.
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In the ATEN Viewer tab, click . The Edit Viewer dialog box
appears. The Edit Viewer dialog box lists all the viewer files stored to
the controller installed in this room.
c) Click to select the Viewer(s) used by control interfaces installed to the
room. The selected devices will receive room usage notifications. For
example:
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Embedding Device Web Consoles for Centralized Control
You can embed web consoles of ATEN or third-party devices to Unizon for
centralized control. For example, in a meeting room installed with an ATEN
controller and a Video Presenter, you can embed their web consoles (GUI) to
Unizon for central management.
To set up the function, follow the steps below.
1. From the Unizon web console, go to Viewers.
2. From the deployment tree, click to select a room. For example, click to
select Room 604.
3. In the Web Browser tab, click to add a web URL. The Edit Web
Browser screen appears.
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4. Click Add and follow the on-screen instructions to enter the Name and
URL of the web page. For example:
5. Click Apply. If you have added two or more web pages, they appear as
separate buttons which you can click to switch pages.
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Notifications and Logs
ATEN Unizon™ logs system, device, and configuration events, and at the same
time notify the user (administrator and standard user) via notification messages
to allow instant event monitoring, issue handling, and future event tracking.
Viewing Notification Messages
When an event occurs, a notification message will be collapsed to the
notification icon at the top-right corner of the web console:
Click to view event details:
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The pop-up panel lists all events that occurred chronically, with the most recent
on the top. See the illustration below for an overview.
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Searching for Past Events
You can search for past events by keywords or by search filters (specified
period, category, and severity level).
By Keywords
To search events with specific key words, go to Logs in the web console, type
one or more words in the search box and click
. The results are displayed in a table like this:
By Search Filters
1. Click . The configuration panel appears.
2. Click each filter to configure its setting.
3. Click Apply. The results are displayed.
To change the number of entries per page, click .
To go to the next or previous page of results, use the arrows or type in
the box at the bottom of the window .
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Click the arrows next to each column header to sort the displayed
results. A black arrow indicates that the results are currently sorted
based on the corresponding header.
For more information about event types and severity levels, see Notifications
and Log Settings, page 113.
Configuring Notification/Log Settings
ATEN Unizon™ logs and notifies events of all types by default. To configure this
setting, open the web console and go to Settings > Notification.
Exporting Logs
Export logs for backup purpose or to relocate these logs periodically to another
hard drive to make space for future data storage. To export logs, click
and select Export all logs, Export the current page, or Export the search
result only.
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Chapter 4
Task Management
Overview
The Automation tab is for users to create routine tasks to be performed
automatically to reduce manual work. With this productive function on ATEN
Unizon™ web console, users with administrator privileges can configure and
schedule the recurring tasks related to your managed devices and rooms, and
execute the tasks at the pre-specified time. This chapter gives the instruction
about how to build the automation workflows, including creating a new task and
managing your existing tasks.
Item Element Item
1 Sidebar
The sidebar contains an add button for users to
create new tasks, and the 3 types of task which list all the
task events:
Controller Schedule
Conduct the behaviors of the controller-managed
devices.
RBS Panel Automation
The task to allow actions on panels to trigger the
automatic actions on controllers.
Other Device Schedule
Configure to play certain video at the specific time by
Video Matrix Switch.
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Item Element Item
2 Switch Button To enable or disable the task by switching it on or off.
3 Range Picker To specify the time or interval to carry out the task.
4 Task Panel The configuration of the task.
5 Cancel / Save To discard the changes by Cancel or to make the
changed settings effective by Save.
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ATEN Unizon™ User Manual
Creating a New Task
Task automation helps users spend less time on manual tasks and improve the
productivity. You can have tasks automatically applied to managed devices at
your specified frequency (once or recurringly) and specified time. To start
automation on managing your devices and rooms, you have to create a task
first. Follow the steps in this section to build it up:
Defining the Task Type
1. Click to open the option menu to select the task type to be executed.
Item Description
Add Controller Schedule The task to conduct the behaviors of the
controller-managed devices
Add RBS Panel Monitor The task to allow actions on panels to trigger
the automatic actions on controllers
Add Other Devices
Schedule
The task to configure to play certain video at
the specific time by Video Matrix Switch
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2. A pop-up window appears for adding a new task. Enter the name for this
task and click OK to cerate it. The newly-created task is listed on the
sidebar.
3. Click on the task for further configuration. Depending on the task type, the
settings to be configured are slightly different.
Controller Schedules
a) Select a task category and define the time or interval to carry out the
task using the drop-down menus..
Item Description
Ta sk
Category
Schedule once Set the date and time.
Scenario Select this option to add a pre-defined action. For
Device
Control
more information on configuring a control action, see
Centralized Monitoring and Control via ATEN
Unizon™, Control System User Manual.
Select this option for a device reboot task.
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Item Description
daily Set the time and the date interval between any two
weekly Select the days and time you'd like to execute the task
calendar dates.
on Repeat Weekly pop-up window, and then set the
date interval between any two calendar dates.
recurringly Specify the time and duration on Set Repeat Time
and Duration pop-up window, and then set the date
interval between any two calendar dates.
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b) Click the add button to open the pop-up window Add Room to
select the room(s) to be controlled.
c) Check the checkbox and select the action from the drop-down menu.
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RBS Panel Automation
a) For RBS Automation, select a task from the drop-down menu.
Item
First Level Sub-level
Meeting
Scenario
Device Control Select this option for a device reboot task.
Start of the
meeting
End of the
meeting
Before the
meeting ends
Reserved The task / action will be executed at the defined
Release rooms The task / action will be executed if users fail to
The task / action will be executed when you
check in on RBS or when the meeting
automatically starts.
The task / action will be executed when you
check out on RBS or when the meeting
automatically ends.
The task / action will be executed at the defined
time before the meeting ends.
time before the meeting starts.
check in.
Description
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b) Click the add button to open the pop-up window Add Room to select
the room(s) to be controlled.
c) Check the checkbox and select the action from the drop-down menu.
Other Device Schedule
a) From the range picker on the task panel, configure the time or interval
this Other Device Schedule task to be executed.
Item Description
once Set the date and time.
daily Set the time and the date interval between any two calendar
weekly Select the days and time you'd like to execute the task on
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dates.
Repeat Weekly pop-up window, and then set the date interval
between any two calendar dates.
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Item Description
recurringly Specify the time and duration on Set Repeat Time and
Duration pop-up window, and then set the date interval between
any two calendar dates.
b) Select the device model from the drop-down menu on Select Device
panel, and then click the add button .
c) A pop-up window shows up for you to select the device(s) to be
assigned with action(s).
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d) The selected device(s) is on the Select Device list, and now the
Schedule Action panel is available. Defined the action(s) to be taken.
e) Make sure to save your settings for this task.
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Managing the Existing Tasks
Automation tab on ATEN Unizon™ web console also allows users to plan, edit,
remove, terminate or pause the repeated tasks.
Deleting a Task
1. Click the more button next to the task to be deleted, and select
Remove from the option menu.
2. Confirm your action by clicking OK on the warning dialog.
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Renaming the Task
1. To rename a task, click the more button of a task and then select Rename
from the option menu.
2. Enter the new name for this task and click OK to save the change.
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Copying a Task
You can copy an existing task and make change from it if necessary.
1. Click the more button next to the task you'd like to copy.
2. Select Duplicate to make a copy.
Enabling / Disabling the Task
Simply click the switch of the task to enable or disable this task.
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Editing a Task
Click to select the task to be edited, and make change from it on the task panel.
Make sure to save the task to make your changed settings take effect.
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Chapter 5
Data Analytics
Overview
ATEN Unizon™ provides the analytics service to convert the acquired data into
easily discerned charts and generate the chart reports on your managed
devices / rooms. With the graphical data and numerical summaries, users can
easily scrutinize the detecting data across multiple managed devices and rooms
and therefore extrapolate the possible issues and take the further action.
Dashboard
Dashboard, the first page that you enter upon logging into ATEN Unizon™ web
console, presents a collection of cards to convey information about your
managed devices / rooms at a glance. The two tabs, Current Status and
Analysis, include all the default dashboard cards that display the real-time data
aggregation as described in the following sections.
Card Information
Current Status
Current Status Card Description
Online Devices Showing the count of the device(s) that are successfully
connected to your ATEN Unizon™ or controllers.
Offline Devices Showing the count of the device(s) that are disconnected
from your ATEN Unizon™ or controllers.
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Current Status Card Description
Available Rooms Showing the count of the room(s) which are available for
Occupied Rooms Showing the count of the room(s) in current use.
Reserved Rooms Showing the count of the rooms that are booked on the
Available Rooms with
Bookings
Occupied Rooms with
Bookings
Room Status Giving the information about available rooms, reserved
Rooms Function Normally Showing the count of the rooms all of whose devices
Rooms with Warning* Showing the count of the rooms whose device(s) does
Device Warning* Showing the count of the device(s) or the connected
Device Alert* Showing the count of the device(s) or the connected
Note: The levels of warning and alert are determined by the configuration on VK6000.
the users to book or use.
calendar servers previously and need to be checked-in
at the present time.
Listing the details about the available time for the
available room(s).
Listing the detailed information on the occupied rooms,
including the host, the subject, and the meeting time.
rooms, and occupied rooms in a pie chart to represent
the room status by proportional slices.
function normally.
not function normally.
device(s) with warning messages.
device(s) with alert messages.
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The metric cards, which show the numeric value, display the card elements as
described in the table below:
Item Description
1 The location name defined by the one who created or edited this card.
2 The summary number of the query data.
3 The card's title.
4 The more button which reveals the additional details and the options
for this card when the cursor is on it.
5 The navigation arrow button for redirecting to the related page.
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Analysis
Analysis is an interactive page that displays the visualization data about the
room usage. Define the time interval or duration from the toolbar to present the
following query data in charts.
Analysis Card Description
Popular Rooms Showing the ranking data of the room use frequency
User Ranking by Usage
Frequency
Popular Hours Displaying the time slots on the horizontal axis and
Usage Duration Analysis Representing the length of time that the meetings are
Accumulated Hours for Empty
Rooms
Total No. of Missing Check-in
by Room
Total No. of Missing Check-in
by Person
Total No. of Each Reservation
Method Used
Total No. of Disconnection by
Device
in a bar chart.
Ranking the employees who make room reservation
the most frequently in a bar chart.
the count / duration of the held meetings on the
vertical axis to present the peak meeting time in a
column chart.
held by slices to illustrate the proportion in a pie chart.
Displaying the total amount of time that the rooms are
unused in bar chart.
Ranking the reserved rooms which no one checked
in.
Ranking the employees who made prior room
reservation but didn't check in eventually.
Representing the booking methods by slices to
illustrate the proportion in a pie chart.
Showing how many times the devices broke the
connection.
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Card Management
Users are able to create, delete, and arrange the dashboard cards to customize
the dashboard layout. Simply click the edit button at the top-right corner of
the dashboard to enter the edit mode.
Once you enter the edit mode, you will see a dashboard item menu located on
the lower-right of the screen, and each dashboard card is with a delete button
and a edit buton . To resume in Dashboard normal view, please click
the button Done on the top-right.
Note: By default, the 12 types of Current Status cards and the 9 types of
Analysis cards are displayed on the dashboard. Users can make
changes to the dashboard cards in the edit mode, and the modifications
of Dashboard are irreversible.
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Create New Dashboard Cards
To add a new card to be displayed on Current Status tab:
1. In the edit mode, click the card type to be created on the dashboard item
menu of the Current Status tab.
2. A pop-up window appears for you to create a new card, and on the card
details pop-up window, define the scope to be presented.
Item Description
Location Specify the location name to be displayed on this dashboard
Room Data Determine the data to be presented. Please select between “All
Select Room This function is only available when “Room Data” is set to be
card.
Room” and “Select Room”.
“Select Room”.
Click on the add button to open the “Add Room” pop-up
window, and select the room(s) you'd like to show by checking its
checkbox. Click OK to complete your selection.
3. Click on the button Add to create this card.
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To add a new card to be displayed on Anaysis tab:
1. In the edit mode, click the card type to be created on the dashboard item
menu of the Analysis tab.
2. A pop-up window appears for you to create a new card. Define the scope to
be presented.
General Ta b:
Item Description
Card Name Enter the name for this card as the card title.
Location Specify the location name to be displayed on this dashboard card.
Room Data Determine the data to be presented. Please select between “All
Room” and “Select Room”.
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Item Description
Select Room This function is only available when “Room Data” is set to be
“Select Room”.
Click on the add button to open the “Add Room” pop-up
window, and select the room(s) you'd like to show by checking its
checkbox. Click OK to complete your selection.
Analysis Tab:
Item Description
Chart Type This function is only available when creating Custom Card.
Choose the type of the chart to present your data. Select between
pie chart, column chart, bar chart, and line chart by clicking the
radio button.
Data Source Select the data source to be presented.
Project Nature Determine the nature of the data sources to be presented.
Item Sorting Choose ascending order or descending order to display the
Value Select the value you'd like to represent.
Unit Define the unit to present your visual context.
Note: Depending on the card type you choose, not all of the above functions are
available.
visualized data.
3. Click on the button Add to create this card.
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Editing the Existing Cards
To edit the existing dashboard card:
1. Click the edit button on the card you’d like to make changes.
2. Specify the detailed information you’d like to inspect.
3. Click OK to finish editing.
Removing the Cards
To delete the card(s) on the dashboard, simply click the delete button on
the card to remove it.
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Arranging the Cards
To reorder the layout of Dashboard, drag and drop the card to the preferred
position on Dashboard and release it to have it placed.
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Report
ATEN Unizon™ web console gives the statistic report of the managed devices
and rooms. Users can customized the report types based on their needs to get
the raw information arises in the specificed period collected and formatted into
the digestible charts in reporting for facilitating proactive insights into device and
room management.
Report Template Management
Report contains 2 tabs, Report Template and Report History. On Report
Template tab, all the existing report templates created by the users are itemized
with the following attributes:
Item Description
Name The name of the report.
Generated By The one who created this report template.
Status The result of the most recent report run.
Frequency The regularity of generating the report.
Content The report data format.
Last Run The date this report was generated last time.
Next Run The date this report will be generated.
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Creating a New Report Template
To create a new report template:
1. On Report Templates tab, click the button Create to open Add Report
Templ ate pop-up window.
2. Go through the 3 tabs, General, Data Source, and Card, to define the
information you'd like to get from this report.
General
Item Description
Information
File Name The name for this report template.
Generated By The one who create this report.
Frequency Determine how often the report is generated and sent.
Generation Time
Start Time /
End Time
Keep Report For Set the duration to have the report history retained on your
Automatically Send
Email Enter the email address(es) of the recipient(s) to receive this
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Set the statistics period for this report by selecting the start time
and the end time from the time picker.
ATEN Unizon™ web console.
report. For multiple email addresses, please separate them by
a comma with no space on either side.
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Data Source
Item Description
Location Specify the location name.
Room Data Determine the data to be acquired. Please select between All
Select Room This function is only available when Room Data is set to be Select
Room and Select Room.
Room.
Click on the add button to open the Add Room pop-up
window, and select the room(s) you need by checking its checkbox.
Click OK to complete your selection
Card
You can set multiple cards to be included in the report.
a) Click the add button under Card List or Add a card to reveal more
options.
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Item Description
Card Type Select the data you'd like to get from the drop-down menu. See
Card Name Entitle this card.
Chart Type This function is only available when you select Create New as the
Data Source Select the data source to be presented.
Project Nature Determine the nature of the data sources to be presented.
Item Sorting The default setting of how to display the data is Sort based on
Value Select the value you'd like to represent.
Unit Define the unit to present your visual context.
Note: Depending on the card type you choose, not all of the above functions are
available.
Analysis, page 72 for details of each card item.
card type.
Choose the type of the chart to present your data. Select between
pie chart, column chart, bar chart, and line chart by clicking the
radio button.
This function is only available when you select Create New as the
card type.
This function is only available when you select Create New as the
card type.
Database. You may choose ascending order or descending order
to display the visualized data.
b) Repeat the aforesaid steps to add more cards to this report.
Export Raw Data
If you would like to get the row data collected in your specified period,
make sure to check the checkbox of Export raw data. The raw data
report is output as a .csv file and compressed into a .zip file.
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3. Click Apply to complete the creation.
Deleting Report Templates
To delete the report template, click to select one or more reports to be removed
from the Report Template page, and then click Delete. You can select multiple
report templates to delete at a time.
By checking the checkbox in the column header, all the report templates are
checked.
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Editing Report Templates
To edit the report template, click the edit button of this report to open the
Edit Report Template pop-up window, make changes, and click Apply to save
the changes.
Editing the Configuration on Card Tab
To edit the settings on Card tab, please click to select the card you'd like to edit
and then make changes.
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To delete the existing card type(s) on Card List, please click the delete button
of the card type to be deleted.
Make sure to click Apply to make the changed settings take effect.
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Report History Management
Report History lists the logs of the run reports which are in the valid period.
Users are able to view the chart(s) the run report contains, and download the
run report(s) on Report History tab.
The report history log(s) listed on Report History tab delivers the following
information:
Item Description
Name The name of the report.
Generated By The one who created this report template.
Content The report data format.
Generated On The date and the time this report ran.
Keep Until The expiration date and time of this report history log. Once it is
expired, it is automatically removed from the Report History tab.
Viewing the Run Report
To view the chart(s) of the run report, simply click on the history report log to be
viewed to open a browser tab to display the chart(s).
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Removing the Report History
To delete the report history log(s), click to select one or more logs to be removed
and then click Delete.
You can select multiple report history logs to delete at a time. Also, you can
select all history logs by checking the checkbox in the column header.
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Downloading the Report History
To download the run report, you may:
Check the checkbox of the report log to be download, and then click
Download. You can download multiple reports at a time.
Click the run report to open the browser tab, and then click the download
button on this tab page.
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Data in the Report
Please note that the latest data the report contains will be the data on the
previous day before generating the report.
Besides, the report only contains the data which meets all the criteria you set.
For example, the criteria for disconnection are set to be the period from
September 5
11 p.m. on September 6th and it reconnected to the system at 12:10 a.m. on
September 7th. Because only the start time of the disconnection meets the
criteria, this disconnection log will be filtered.
th
to September 6th, and the disconnection of device A occurred at
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