ATEN UEH4002A, UEH4002AL, UEH4002AR User Manual
4-port USB 2.0 CAT 5 Extender
User Manual
UEH4002A
www.aten.com
UEH4002A User Manual
EMC Information
Federal Communication Commission Interference Statement: This equipment
has been tested and found to comply with the limits for a Class B digital
service, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. Any changes or modifications made to this equipment may void
the user’s authority to operate this equipment. This equipment generates, uses,
and can radiate radio frequency energy. If not installed and used in accordance
with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna;
Increase the separation between the equipment and receiver;
Connect the equipment into an outlet on a circuit different from that
which the receiver is connected;
Consult the dealer/an experienced radio/television technician for help.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
KCC Statement
이 기기는 가정용 (B 급 ) 전자파적합기기로서 주로 가정에서 사용하는
것을 목적으로 하며 , 모든 지역에서 사용할 수 있습니다 .
RoHS
This product is RoHS compliant.
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UEH4002A User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com
Telephone Support
For telephone support, call this number:
International 886-2-8692-6959
China 86-10-5255-0110
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
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UEH4002A User Manual
© Copyright 2018 ATEN® International Co., Ltd.
Manual Date: 2018-01-08
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
Package Contents
The UEH4002A package consists of:
1 UEH4002AL 4-Port Cat 5 USB 2.0 Extender (Local unit)
1 UEH4002AR 4-Port Cat 5 USB 2.0 Extender (Remote unit)
1 USB 2.0 Cable
1 AC Power Adapter
1 User Instructions*
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
* Features may have been added to the UEH4002A since this manual was
printed. Please visit our website to download the most up-to-date version.
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UEH4002A User Manual
Contents
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
UEH4002AL Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
UEH4002AL Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
UEH4002AR Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
UEH4002AR Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2. Hardware Setup
Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Checking the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Limited Hardware Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
What is covered by the Limited Hardware Warranty . . . . . . . . . . . . . . 21
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UEH4002A User Manual
About this Manual
This User Manual is provided to help you get the most from your system. It
covers all aspects of installation, configuration and operation. An overview of
the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the UEH4002A system. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, describes how to set up your installation.
Diagrams showing the necessary steps are provided.
An Appendix, which provides specifications and other technical information
regarding the UEH4002A.
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Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦ Bullet lists provide information, but do not involve sequential steps.
→ Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
open the Start menu, and then select Run.
Indicates critical information.
UEH4002A User Manual
→ Run means to
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com
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UEH4002A User Manual
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Chapter 1
Introduction
Overview
The UEH4002A 4-port USB 2.0 CAT 5 Extender incorporates patented
ExtremeUSB® technology that enables users to extend beyond the standard 5
meter cable limit for USB peripheral devices. By cascading USB hubs with the
UEH4002A, up to 30 USB devices can be located up to 100 meters from the
computer.
The UEH4002A provides a durable, high quality connection that harnesses the
full capability of the USB 2.0 standard, to ensure reliable data communication.
A true plug-and-play solution, the UEH4002A is compatible with all leading
operating systems, and supports all USB peripherals such as flash drives,
keyboards, mice, webcams and interactive whiteboards across a dedicated
CAT 5e connection. An integrated four port hub allows for extension of up to
four USB devices without the need for an additional hub.
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