Aten KE9950, KE8952, KE9900ST, KE8950, KE6912 User Manual

...

KVM over IP Matrix System

KE6900 / KE6900ST / KE6910 / KE6912 / KE6940 / KE8900S / KE8950 /

KE8952 / KE9900ST / KE9950 / KE9952

CCKM KE Matrix Manager Software

User Manual

www.aten.com

KVM over IP Matrix System User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning: Operation of this equipment in a residential environment could cause radio interference.

KCC Statement

RoHS

This product is RoHS compliant.

KVM over IP Matrix System User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

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KVM over IP Matrix System User Manual

Package Contents

KE6900 / KE6940

The KE6900 / KE6940 package consists of:

1 KE6900T / KE6940T DVI Single/Dual Display KVM over IP Extender (Transmitter)

1 KE6900R / KE6940R DVI Single/Dual Display KVM over IP Extender (Receiver)

1 USB DVI-D KVM Cable (for KE6900T/KE6940T)

1 DVI-D Cable 1.8 m (for KE6940T)

1 Foot Pad Set

2 Power Adapters

1 Mounting Kit

1 User Instructions*

KE6900ST

The KE6900ST package consists of:

1 KE6900ST DVI KVM over IP Extender Lite

1 USB DVI-D KVM Cable

1 Foot Pad Set

1 Power Adapter

1 Mounting Kit

1 User Instructions*

KE6910 / KE6912

The KE6910 / KE6912 package consists of:

1 KE6910T / KE6912T DVI-D Dual Link KVM over IP Extender (Transmitter)

1 KE6910R / KE6912R DVI-D Dual Link KVM over IP Extender (Receiver)

KVM over IP Matrix System User Manual

1 USB DVI-D KVM Cable (for KE6910T/KE6912T)

2 Power Adapters (for KE6910T / KE6910R)

2 Power Cords (for KE6910T / KE6910R)

1 Foot Pad Set

2 Power Adapters

1 Mounting Kit (for KE6910T / KE6912T)

1 User Instructions*

KE8900S

The KE8900S package consists of:

1 KE8900ST Slim HDMI KVM over IP Extender (Transmitter)

1 KE8900SR Slim HDMI KVM over IP Extender (Receiver)

1 USB HDMI KVM Cable

1 Foot Pad Set

2 Power Adapters

2 Mounting Kits

2 HDMI Lockpro

1 User Instructions*

KE8950 / KE8952

The KE8950 / KE8952 package consists of:

1 KE8950T / KE8952T 4K HDMI Single Display KVM over IP Extender (Transmitter)

1 KE8950R / KE8952R 4K HDMI Single Display KVM over IP Extender (Receiver)

1 USB HDMI KVM Cable

1 Foot Pad Set

2 Power Cords (for KE8950T/KE8950R)

2 Power Adapters (for KE8950T/KE8950R)

KVM over IP Matrix System User Manual

1 Mounting Kit (for KE8950T or KE8952T)

2 HDMI Lockpro

1 User Instructions*

KE9900ST

The KE9900ST package consists of:

1 KE9900ST Slim DisplayPort KVM over IP Extender (Transmitter)

1 DisplayPort Cable

1 USB 2.0 Type-A to Type-B Cable

1 Power Adapter

1 Mounting Kit

1 User Instructions*

KE9950 / KE9952

The KE9950 / KE9952 package consists of:

1 KE9950T / KE9952T 4K DisplayPort KVM over IP Extender (Transmitter)

1 KE9950R / KE9952R 4K DisplayPort KVM over IP Extender (Receiver)

1 DisplayPort Cable (for KE9950T / KE9952T)

1 USB 2.0 Type-A to Type-B Cable (for KE9950T / KE9952T)

1 Foot Pad Set (for KE9950T / KE9952T)

2 Power Cords (for KE9950T / KE9950R)

2 Power Adapters (for KE9950T / KE9950R)

1 Mounting Kit (for KE9950T / KE9952T)

1 User Instructions*

* Features may have been added to the KE6900 / KE6900ST / KE6910 /

KE6912 / KE6940 / KE8900S / KE8950 / KE8952 / KE9900ST / KE9950 / KE9952 since this manual was published. Please visit our website to download the most up-to-date version.

KVM over IP Matrix System User Manual

Manual Date: 2019-06-05

other brand names and trademarks are the registered property of their respective owners.

Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer. Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the KE6900 / KE6900ST / KE6910 / KE6912 / KE6940 / KE8900S / KE8950 / KE8952 / KE9900ST / KE9950 / KE9952 or to any other devices on the installation.

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KVM over IP Matrix System User Manual

EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

KE6900 / KE6940 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

KE6900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

KE6910 / KE6912 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

KE8900S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

KE8950 / KE8952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

KE9900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

KE9950 / KE9952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Chapter 1.Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Supported Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

KE6900T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

KE6900T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

KE6900R (Receiver) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

KE6900R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

KE6910T / KE6912T (Transmitter) Front View . . . . . . . . . . . . . . . . . 16

KE6910T / KE6912T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . 17

KE6910R / KE6912R (Receiver) Front View . . . . . . . . . . . . . . . . . . . 19

KE6910R / KE6912R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . 20

KE6940T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . 22

KE6940T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

KE6940R (Receiver) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

KE6940R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

KE6900ST (Transmitter) Front, Rear and Top View . . . . . . . . . . . . . 29

KE8950T / KE8952T (Transmitter) Front View . . . . . . . . . . . . . . . . . 31

KE8950T / KE8952T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . 32

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KVM over IP Matrix System User Manual

KE8950R / KE8952R (Receiver) Front View . . . . . . . . . . . . . . . . . . .34

KE8950R / KE8952R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . 36

KE8900ST (Transmitter) Front, Rear and Side View . . . . . . . . . . . . . 38

KE8900SR (Receiver) Front, Rear and Side View . . . . . . . . . . . . . . . 40

KE9900ST (Transmitter) Front, Rear and Side View . . . . . . . . . . . . . 42

KE9950T / KE9952T (Transmitter) Front View . . . . . . . . . . . . . . . . . .44

KE9950T / KE9952T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . 45

KE9950R / KE9952R (Receiver) Front View . . . . . . . . . . . . . . . . . . .47

KE9950R / KE9952R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . 48

Chapter 2.Hardware Setup

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

KE6900T/KE6940T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

KE6900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

KE6910 / KE6912 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

KE8900ST / KE9900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

KE8950T / KE8952T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

KE9950 / KE9952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

KE6900T/KE6940T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

KE6900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

KE6910 / KE6912 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

KE8900ST / KE9900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

KE8950T / KE8952T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

KE9950 / KE9952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

KE6900 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

KE6900 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . . 67

KE6900 Point-to-Point Installation 2 of 2 . . . . . . . . . . . . . . . . . . . .68

KE6910 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

KE6910 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . . 70

KE6910 Point-to-Point Installation 1 of 2 . . . . . . . . . . . . . . . . . . . . . . 71

KE8950 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

KE8950 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . . 73

KE8950 Point-to-Point Installation 2 of 2 . . . . . . . . . . . . . . . . . . . .74

KE6900ST Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Setting up a LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

KE8900S Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Setting up a LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

KE9900ST Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Setting up a LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

KE9950 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

KE9950 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . . 82

KE9950 Point-to-Point Installation 2 of 2 . . . . . . . . . . . . . . . . . . . .83

KE6900 LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

KE6900 Network Installation Diagram 1 of 2 . . . . . . . . . . . . . . . . . . .86

KE6900 Network Installation Diagram 2 of 2 . . . . . . . . . . . . . . . . .87

KVM over IP Matrix System User Manual

KE6910 LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

KE6910 Network Installation Diagram 1 of 2 . . . . . . . . . . . . . . . . . . . 89

KE6910 Network Installation Diagram 2 of 2. . . . . . . . . . . . . . . . . 90

KE8950 LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

KE8950 Network Installation Diagram 1 of 2 . . . . . . . . . . . . . . . . . . . 93

KE8950 Network Installation Diagram 2 of 2. . . . . . . . . . . . . . . . . 94

KE9950 LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

KE9950 Network Installation Diagram 1 of 2 . . . . . . . . . . . . . . . . . . . 96

KE9950 Network Installation Diagram 2 of 2. . . . . . . . . . . . . . . . . 97

Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Exit OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Default IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

KE I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Authentication Lock (KE6910 / KE6912 only). . . . . . . . . . . . . . . . . . . . . 101

Chapter 3.OSD Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Invoking the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Touch Screen Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

OSD Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Microphone Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

OSD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Receiver Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Regular Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Slim Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Transmitter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Connections Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

List Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Profile Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Push Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Pull Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Chapter 4.Software Installation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Download - Trial Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

KE Matrix Manager Software Install . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Upgrading Trial Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

KVM over IP Matrix System User Manual

Linux Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Chapter 5.Browser / Telnet Operation

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

The KE Matrix Manager Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Web Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Instant Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

RS-232 / Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

RS-232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

1. Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

2. Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

3. System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Chapter 6.System Status

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Transmitter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Copy & Paste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Virtual Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Intelligent Dual Video Output Management . . . . . . . . . . . . . . . .169

Transmitter Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Transmitter Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Receiver Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Copy & Paste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Receiver Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Video Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Receiver Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184

Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185

Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186

Modifying Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188

Deleting Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

Adding Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Assigning Device Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Adding a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

KVM over IP Matrix System User Manual

Adding a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Chapter 7.System Settings

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Connection Redundancy (KE6910 / 6912 only) . . . . . . . . . . . . . . . . 202

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Authentication & Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

FW Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Backup / Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Chapter 8.Connections

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Chapter 9.Scheduled Profile

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Chapter 10.Sessions

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Chapter 11.Firmware Upgrade Utility

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Chapter 12.CLI Commands

Serial Control Protocol Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Configuring the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Device/Profile Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Switch Port Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Mute Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Profile Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

EDID Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Reset Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

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RS-232 Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

OSD Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

List Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252

Read Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254

Set Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Appendix

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271

KE6900T / KE6940T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

KE6900R / KE6940R . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273

KE6900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274

KE6910 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275

KE6912 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277

KE8900S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

KE8950T / KE8952T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

KE8950R / KE8952R . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281

KE9900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282

KE9950 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .283

KE9952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285

Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .287

Dual Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Transmitter Dual Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . 287

Receiver Dual Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . .289

Single Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293

Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294

Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295

Importing the Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295

RS-232 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Transmitter Front RS-232 Port . . . . . . . . . . . . . . . . . . . . . . . . . .296

Multicast IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .297

KE Multicast Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Multicast IP Formula . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .297

If X is between 0 ~ 127 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .297

If X is between 128 ~ 192 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

If X is 192 or higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .298

Keys to Network Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .299

Build a Network Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

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Other Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

Choose a High Performance Switch . . . . . . . . . . . . . . . . . . . . . . . . 301

Layer 2 or Layer 3 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Number of ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Stackable verse Standalone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

What Stackable Switches Can do: . . . . . . . . . . . . . . . . . . . . . . . 302

Switch Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Configuring Switches and KE Devices . . . . . . . . . . . . . . . . . . . . . . . 303

KE transmitter Settings:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

Recommended Network Switches . . . . . . . . . . . . . . . . . . . . . . . . . . 303

Setup CCKM Server IP address on Windows . . . . . . . . . . . . . . . . . . . . 305

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

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About This Manual

This User Manual is provided to help you get the most from your KVM over IP Matrix System. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the KVM over IP Matrix System. Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operation procedures.

Chapter 3, OSD Operation, explains the fundamental concepts involved in operating the KE6900 / KE6900ST / KE6910 / KE6912 / KE6940 / KE8900S / KE8950 / KE8952 / KE9900ST / KE9950 / KE9952, and provides a complete description of the On Screen Displays (OSDs) and how to work with them.

Chapter 4, Software Installation, explains the administrative procedures that are required to download and install the KE Matrix Manager software on Windows and Linux computers.

Chapter 5, Browser / Telnet Operation, explains how to log in to the KE Matrix Manager with a web browser, and describes the features, functions, and how to work with the browser's main interface.

Chapter 6, System Status, explains how to use the KE Matrix Manager’s System Status panel to manage Transmitters, Receivers, Users, Profiles and Logs.

Chapter 7, System Settings, explains the KE Matrix Manager’s system settings, which include the General, ANMS, LDAP/AD, RADIUS, TACACS+ authentication, F/W Upgrade, Redundancy, Backup/Restore, Certificates, and Sessions tabs.

Chapter 8, Connections, describes how to use the KE Matrix Manager ‘s Connections panel to view and disconnect Transmitter and Receiver connections.

Chapter 9, Scheduled Profile, describes how to use the KE Matrix Manager’s Scheduled Profile panel to view active profile schedules.

Chapter 10, Sessions, describes how to use the KE Matrix Manager’s Sessions panel to view and disconnect user sessions.

Chapter 11, Firmware Upgrade Utility, explains how to download and use the Firmware Upgrade Utility to install new firmware on the devices.

KVM over IP Matrix System User Manual

Chapter 12, CLI Commands, provides a complete list of the serial protocol and TCP/IP commands used when utilizing the RS-232 Serial Port or a network connection to configure the KE devices.

An Appendix, at the end of the manual provides technical and troubleshooting information.

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Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means

to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦ Bullet lists provide information, but do not involve sequential

steps.

→ Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start to open the Start menu, and then select Run.

Indicates critical information.

→ Run means

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com

North America http://www.aten-usa.com

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Chapter 1

Introduction

Overview

The KVM over IP Matrix System is a solution that combines KE Series Extenders (KE6900, KE6940, KE6900ST, KE6910, KE6912, KE8900S, KE8950, KE8952, KE9900ST, KE9950, KE9952), with the KE Matrix Manager Software (CCKM) to extend, control and monitor access to computers, across a network, in a multitude of ways. The system lets you setup a matrix of remote KVM consoles that access computers across a network, with the flexibility to control and configure each connection.

The KE Extenders consist of transmitters that connects to the computer and receivers that provide console access from a separate location. The computer is accessed from the remote console via a standard TCP/IP network or direct Ethernet cable connection. This is perfect for any installation where you need to place the console where it is convenient, but you want the computer to reside in a secure location - away from the keyboard, mouse and display.

KE6900 is a single view extender that supports one DVI display at each end. The KE6940 is a dual view extender that supports two DVI displays at each end, allowing the video output to display across two monitors.

KE8950 and KE8952 are single view 4K HDMI extenders that support HDCP

1.4 and HDMI 1.4a. The KE89 Series connect unit-to-unit or over a TCP/IP network via a Gigabit Ethernet or SFP port. Additionally, the KE8952’s Gigabit LAN port supports Power over Ethernet (PoE) which provides a network connection and powers the unit from a network switch over Cat 5e cable.

KE6910 and KE6912 support one DVI display at each end, providing video resolutions up to 2560 x 2048 @ 50Hz and flawless and lossless video compression quality with minimal latency. The extenders also support 2K x 2K video resolution (2048 x 2048 @ 60Hz), which is used widely in the Air Traffic Control (ATC) industry. KE6910 provides dual power supplies for redundancy while KE6912 features Power over Ethernet (PoE) function

The KE9950 / KE9952 is a 4K DisplayPort Single Display KVM over IP Extender that supports one DisplayPort display at each end, providing video resolutions up to 3840 x 2160 @30Hz (4:4:4) as well as flawless and lossless video compression quality with minimal latency.

KVM over IP Matrix System User Manual

KE6910, KE6912, KE8950, KE8952, KE9950 and KE9952 support Fiber Channel over Ethernet via SFP fiber modules* which connect to a network switch at speeds up to 1 Gbps.

The KE Extenders have a local On Screen Display (OSD) on the receiver end to configure both units - for easy setup and operation. Both the transmitter and receiver have RS-232 ports to connect to a serial terminal for configuration or serial devices such as touchscreens and barcode scanners.

Slimmer versions of KE Extenders are also available. These are KE6900ST, KE8900S or KE9900ST, and are cost and space saving alternatives for installations with extenders that don't need a local console or audio transmission, but want the connectivity features of advanced KE models. KE6900ST is a slim KVM over IP Transmitter that supports DVI input. KE8900S offers a slim KVM over IP Transmitter (KE8900ST) and a slim KVM over IP Receiver (KE8900SR) to respectively support HDMI video input from the computer and one HDMI monitor output. KE9900ST is a slim KVM over IP Transmitter that supports DisplayPort input. In addition to a DC power jack, both the KE8900ST and KE9900ST transmitters have an extra DC terminal block each for convenient installation.

As KVM over IP Matrix Extenders, they can make console-to-computer connections in several ways: one-to-one (Extender mode), one-to-many (Splitter mode), many-to-one (Switch mode), or many-to-many (Matrix mode).

The KE Matrix Manager Software (CCKM) allows you to define matrix connections and manage KE Extenders with features such as auto-detection of KE Extenders, username/password authentication, switching and sharing of connections, scheduling, permissions and more. Whether you're extending computer access for Monitoring, Broadcasting, Editing or Workstation setup, the KVM over IP Matrix System gives you the flexibility and control to manage one or hundreds of extended connections.

Note: The SFP module is sold separately. You can choose the 2A-136G, a multi-mode SFP module that provides 1 GbE connectivity up to 550 meters; or the 2A-137G, a single-mode SFP module that provides 1 GbE connectivity up to 10 kilometers. Visit ATEN's website or contact your ATEN dealer for more information.

Chapter 1. Introduction

Features

 Remote KVM console access of computers over LAN or Ethernet cable

connection

 Dual console operation – control your system from both the Transmitter

and Receiver by USB keyboard, monitor, and mouse

 RS-232 serial ports

configuration, and serial devices such as touchscreens and barcode scanners

 Superior video quality2 – up to 1920 x 1200 @ 60 Hz with 24-bit color

depth (KE69 Series); up to 3840 x 2160 @ 30 Hz (4:4:4) with 36-bit color depth (KE89 Series, KE99 Series)

 Supports standard resolutions from 640 x 480 to 1920 x 1200 @ 60 Hz

(KE69 Series); and resolutions from 640 x 480 to 3840 x 2160 @ 30 Hz (KE89 Series, KE99 Series)

 Supports 2K x 2K video resolution (2048 x 2048 @ 60Hz) (KE6910/

KE6912)

 OSD (On Screen Display) on the Receiver configures Tx / Rx devices

 Supports KE Matrix Manager Web GUI

 Supports Power over Ethernet (PoE) functionality – compliant with IEEE

802.3at and 802.3af standards (KE6912, KE8952 and KE9952 only)

 Boundless Switching – simply move the mouse cursor across screen

boundaries to switch between different receivers

 Intelligent Dual Video Output Management – split two video sources from

a dual display Transmitter and connect to each from different Receivers (KE6940 only)

 Gigabit Ethernet port

 Remote login security

 DVI digital and analog monitor support (KE6900/KE6900ST/KE6910/

KE6912/KE6940)

 HDMI monitor support (KE8900S/KE8950/KE8952)

 DisplayPort monitor support (KE9900ST/KE9950/KE9952)

 Built-in ESD protection and surge protection

 Supports 2 channel analog (KE69 Series) and 7.1 channel surround sound

(KE89/KE99 Series) stereo speakers and microphone

allows you to connect to a serial terminal for

administration

KVM over IP Matrix System User Manual

 Auto-MDIX - automatically detects cable type

 Supports widescreen formats

 Supports High-Quality Video streaming

 Virtual Media Support

 Hot pluggable

 Rack Mountable

 Upgradeable firmware

 Supports digital audio (KE8900S/KE8950/KE8952/KE9900ST/KE9950/

KE9952)

 Adaptive Fast Switching – automatically fast switches between different

Tx video resolutions on a Rx display within 0.3 second (KE6910/KE6912)

 Authentication Lock – automatically logs in when the power of the system

is resumed after power off (KE6910/KE6912)

 Connection Redundancy – automatically connects to another transmitter

(Tx) after disconnection with the original Tx, ensuring constant access to servers (KE6910/KE6912)

 Disconnection Alert – Pop-up warning message and looping alarm

beeping notify users the disconnection status (KE6910/KE6912)

 Rx access control – users at the Tx local console can enable / disable Rx

access by simply pressing a control button

Note: 1. RS-232 serial ports support Tx/Rx/CTS/RTS/DTR/DSR signals only.

2. Refer to Supported Video Resolutions below for details.

3. The KE Matrix Manager web GUI can be updated from the CCKM page on our website (www.aten.com) or via eService website (http:// eservice.aten.com). The free version supports up to 8 KE devices. To obtain a license for the full version of the software, please contact your ATEN dealer.

4. The KVM over IP Access Control Box (2XRT-0015G) is sold separately. Contact your ATEN dealer for product information.

Chapter 1. Introduction

Supported Video Resolutions

Resolutions

3840 x 2160 @ 24/25/30 Hz ●●

3440 x 1440 @ 50 Hz ●●

2560 x 2048 @ 50 Hz ●

2560 x 1600 @ 60 Hz ●●●

2560 x 1440 @ 60 Hz ●●●

2560 x 1080 @ 24/25/30/50/ 60/100/120 Hz

2048 x 2048 @ 30/60 Hz ●

2048 x 1536 @ 60 Hz ●●●

2048 x 1536 @ 30 Hz ●

2048 x 1152 @ 60 Hz ●

1600 x 1600 @ 60 Hz ●

1920 x 2160 @ 60 Hz ●

1920 x 2160 @ 30 Hz ●●●

1920 x 1440 @ 60 Hz ●●●

1920 x 1200 @ 60 Hz ●●●●●●●

1920 x 1080 @ 60 Hz ●●●●●●●

1600 x 1200 @ 60 Hz ●●●●●●●

1680 x 1050 @ 60 Hz ●●●●●●●

1400 x 1050 @ 60 Hz ●●●●●●●

1280 x 1024 @ 60/75 Hz ●●●●●●●

1280 x 960 @ 60 Hz ●●●●●●●

1280 x 800 @ 60 Hz ●

1600 x 900 @ 60 Hz ●●●●●●●

1440 x 900 @ 60 Hz ●●●●●●●

1152 x 864 @ 75 Hz ●●●●●●●

1366 x 768 @ 60 Hz ●●●●●●●

1280 x 720 @ 60 Hz ●●●●●●●

1024 x 768 @ 60/70/75/85 Hz ●●●●●●●

848 x 480 @ 60 Hz ●

800 x 600 @ 56/60/72/75/85 Hz●●●●●●●

KE9950/

KE9900ST

KE9952

●●

KE8950/

KE8952

KE8900S

KE6910/

KE6912

KE6900/

KE6940

KE6900ST

720 x 400 @ 70/85 Hz ●●●●●●●

640 x 480 @ 60/72/75/85 Hz ●●●●●●●

KVM over IP Matrix System User Manual

Requirements

Console

 (KE6900/KE6900ST/KE6910/KE6912) One DVI compatible monitor

capable of the highest possible resolution

 (KE6940) Two DVI compatible monitors capable of the highest possible

resolution

 (KE8900S/KE8950/KE8952) One HDMI compatible monitor capable of

the highest possible resolution

 (KE9900ST/KE9950/KE9952) One DisplayPort compatible monitor

capable of the highest possible resolution

 A USB mouse

 A USB keyboard

 Microphone and speakers

Computers

The following equipment must be installed on each computer that is to be connected to the system:

 (KE6900/KE6900ST/KE6910/KE6912) One DVI port

 (KE6940) Two DVI ports

 (KE8900S/KE8950/KE8952) One HDMI port

 (KE9900ST/KE9950/KE9952) One DisplayPort port

 USB Type A port

 Audio ports

Cables

 For optimal signal integrity and to simplify the setup, we strongly

recommend that you only use the high quality custom USB KVM Cable that is provided with this package.

Software

The minimum hardware and software requirements for the computer running the KE Matrix Manager software are:

 Processor: Intel or AMD processor 1 GHz or above

 RAM: 2GB or above

Chapter 1. Introduction

 HDD: 16GB or above

 Web browser

 Java Runtime Environment (JRE) 6 with update 11 or later

 Operating System Requirements:

 Windows 8.1, 10, 2012 R2, 2016

 Linux (CentOS 7, Ubuntu 14.04, 16.04)

KVM over IP Matrix System User Manual

Operating Systems

The KE Series supports the following operating systems which can display standard DisplayPort/HDMI/DVI/VGA signals:

OS Ver sio n

Windows 2000 or later

Linux RedHat 6.0 or later

SUSE 8.2 or later

Mandriva (Mandrake) 9.0 or later

UNIX AIX 4.3 or later

FreeBSD 3.51 or later

Sun Solaris 8 or later

Novell Netware 5.0 or later

Mac OS 9 or later

Chapter 1. Introduction

Components

KE6900T (Transmitter) Front View

526

No. Component Description

1 Audio Ports These mini stereo ports are for the speakers (green)

and microphone (pink).

2 KVM Ports The USB KVM cable supplied with the package that

links the Transmitter to the computer plugs into these ports.

3 RS-232 Port This RS-232 serial port is for connecting to the

computer for serial control.

4 Remote / Local LED Lights Green to indicate which side of the installation

(Local or Remote) currently has KVM control of the computer.

5 LAN LED This LED indicates the network status.

 Lights when connected to the LAN and blinks when

the Ethernet connection is active:

 Orange: 10 Mbps

 Orange + Green: 100 Mbps

 Green: 1000 Mbps

 Off when not connected to the LAN.

6 Power LED Lights blue to indicate the unit is turned on.

KVM over IP Matrix System User Manual

KE6900T (Transmitter) Rear View

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as

3 Audio Ports These mini stereo ports are for the speakers (green)

4 Power Jack The cable from the DC Power adapter connects here.

5 Function Switch Use this slide switch to set the unit’s mode to:

6 RS-232 Port This RS-232 serial port is for connecting to a serial

the end of a paper clip.

 Press and release to reboot the device.  Power off, hold reset then power on the device

while pressing reset to recover from a firmware upgrade failure.

 Press and hold it in for more then three seconds

resets the unit back to its factory default settings.

and microphone (pink).

 Auto: Shared (simultaneous) KVM control of the

computer at the Transmitter and Receiver console.*

 RS-232 Config: The device is ready to be

configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.

 Local: Only the local Transmitter has KVM control

of the computer. The Receiver’s KVM access to the computer is locked.

Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.

terminal.

Chapter 1. Introduction

No. Component Description

7 Console Ports The unit’s USB keyboard and USB mouse plug into

these ports.

8 LAN Port The cable that connects the unit to the LAN plugs in

9 DVI-I Output The cable from the local DVI monitor plugs in here.

here.

KVM over IP Matrix System User Manual

1432

Graphics

OSD

Video

POWER

LAN LOCAL

REMOTE

56 7

KE6900R (Receiver) Front View

No. Component Description

1 Power LED Lights blue to indicate the unit is turned on.

2 LAN LED This LED indicates the network status.

 Lights when connected to the LAN and blinks when

the Ethernet connection is active:

 Orange: 10 Mbps

 Orange + Green: 100 Mbps

 Green: 1000 Mbps

 Off when not connected to the LAN.

3 Local LED Lights green to Indicate the Transmitter has KVM

access of the computer.

4 Remote LED Lights green to Indicate the Receiver has KVM access

of the computer.

5 Graphics Pushbutton Sets the displays image quality to the highest possible

6 OSD Pushbutton Use this pushbutton to open the OSD menu.

7 Video Pushbutton Sets the displays image quality to a grade that is

grade so that images are optimized. This toggle button turns off the Video Pushbutton option.

Graphics mode is selected by default.

optimized for video playback. This toggle button turns off the Graphics Pushbutton option.

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