ATEN KE6900AR, KE6900AT, KE6900R, KE6900ST, KE6900 User guide

...

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KVM over IP Matrix Series:

KVM over IP Extender &

CCKM KE Matrix Manager Software

User Manual

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KVM over IP Matrix System User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning: Operation of this equipment in a residential environment could cause radio interference.

Achtung: Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen verursachen.

KCC Statement

RoHS

This product is RoHS compliant.

KVM over IP Matrix System User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

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KVM over IP Matrix System User Manual

Manual Date: 2020-08-13

other brand names and trademarks are the registered property of their respective owners.

About This Manual

This User Manual is provided to help you get the most from your KVM over IP Matrix System. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

The KVM over IP Extender models covered in this user manuals are:

Models Product Names

KE6900 DVI Single Display KVM over IP Extender (Transmitter & Receiver)

KE6900A DVI-I Single Display KVM over IP Extender (Transmitter & Receiver)

KE6900AiT DVI-I Single Display KVM over IP Extender (Transmitter) with Internet

KE6900ST DVI KVM over IP Extender Lite

KE6910 DVI-D Dual Link KVM over IP Extender (Transmitter & Receiver)

KE6912 DVI-D Dual Link KVM over IP Extender (Transmitter & Receiver) with PoE

KE6920 DVI-D Dual Link KVM over IP Extender (Transmitter & Receiver) with Dual

KE6922 DVI-D Dual Link KVM over IP Extender (Transmitter & Receiver) with Dual

KE6940 DVI Dual Display KVM over IP Extender (Transmitter & Receiver)

KE6940A DVI-I Dual Display KVM over IP Extender (Transmitter & Receiver)

KE6940AiT DVI-I Dual Display KVM over IP Extender (Transmitter) with Internet Access

KE8900S Slim HDMI KVM over IP Extender (Transmitter & Receiver)

KE8950 4K HDMI Single Display KVM over IP Extender (Transmitter & Receiver)

KE8952 4K HDMI Single Display KVM over IP Extender (Transmitter & Receiver)

KE9900ST Slim DisplayPort KVM over IP Extender (Transmitter)

KE9950 4K DisplayPort KVM over IP Extender (Transmitter & Receiver)

KE9952 4K DisplayPort KVM over IP Extender (Transmitter & Receiver) with PoE

Access

SFP

SFP & PoE

with PoE

KVM over IP Matrix System User Manual

Chapter 1, Introduction, introduces you to the KVM over IP Matrix System. Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operation procedures.

Chapter 3, OSD Operation, explains the fundamental concepts involved in operating the KE6900 / KE6900A / KE6900AiT / KE6900ST / KE6910 / KE6912 / KE6920 / KE6922 / KE6940 / KE6940A / KE6940AiT / KE8900S / KE8950 / KE8952 / KE9900ST / KE9950 / KE9952, and provides a complete description of the On Screen Displays (OSDs) and how to work with them.

Chapter 4, Software Installation, explains the administrative procedures that are required to download and install the KE Matrix Manager software on Windows and Linux computers.

Chapter 5, Browser / Telnet Operation, explains how to log in to the KE Matrix Manager with a web browser, and describes the features, functions, and how to work with the browser's main interface.

Chapter 6, System Status, explains how to use the KE Matrix Manager’s System Status panel to manage Transmitters, Receivers, Users, Profiles and Logs.

Chapter 7, System Settings, explains the KE Matrix Manager’s system settings, which include the General, ANMS, LDAP/AD, RADIUS, TACACS+ authentication, F/W Upgrade, Redundancy, Backup/Restore, Certificates, and Sessions tabs.

Chapter 8, Connections, describes how to use the KE Matrix Manager ‘s Connections panel to view and disconnect Transmitter and Receiver connections.

Chapter 9, Scheduled Profile, describes how to use the KE Matrix Manager’s Scheduled Profile panel to view active profile schedules.

Chapter 10, Sessions, describes how to use the KE Matrix Manager’s Sessions panel to view and disconnect user sessions.

Chapter 11, Remote Viewer (AiT Models only), describes how to use the Remote Viewer to view and control video sources connected to AiT transmitters.

Chapter 12, Firmware Upgrade Utility, explains how to download and use the Firmware Upgrade Utility to install new firmware on the devices.

KVM over IP Matrix System User Manual

Chapter 13, CLI Commands, provides a complete list of the serial protocol and TCP/IP commands used when utilizing the RS-232 Serial Port or a network connection to configure the KE devices.

An Appendix, at the end of the manual provides technical and troubleshooting information.

KVM over IP Matrix System User Manual

EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi

KE6900 / KE6940 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi

KE6900A / KE6940A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi

KE6900AiT / KE6940AiT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

KE6900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

KE6910 / KE6912 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

KE6920 / KE6922 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

KE8900S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

KE8950 / KE8952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix

KE9900ST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xix

KE9950 / KE9952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii

1. Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Supported Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Minimum Hardware/Software Requirements . . . . . . . . . . . . . . . . . . . . 8

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

KE6900T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

KE6900T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

KE6900R (Receiver) Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

KE6900R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

KE6900AT (Transmitter) Front View. . . . . . . . . . . . . . . . . . . . . . . . . . 17

KE6900AT (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . 18

KE6900AR (Receiver) Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

KE6900AR (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

KE6900AiT (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . 24

KE6900AiT (Transmitter) Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . 25

KE6910T / KE6912T (Transmitter) Front View . . . . . . . . . . . . . . . . . . 27

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KVM over IP Matrix System User Manual

KE6910T / KE6912T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . 28

KE6910R / KE6912R (Receiver) Front View. . . . . . . . . . . . . . . . . . . . 30

KE6910R / KE6912R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . .31

KE6920T / KE6922T (Transmitter) Front View . . . . . . . . . . . . . . . . . . 33

KE6920T / KE6922T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . 34

KE6920R / KE6922R (Receiver) Front View. . . . . . . . . . . . . . . . . . . . 36

KE6920R / KE6922R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . .37

KE6940T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . .39

KE6940T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . .40

KE6940R (Receiver) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

KE6940R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

KE6940AT (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . 46

KE6940AT (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . .47

KE6940AR (Receiver) Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . .49

KE6940AR (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

KE6940AiT (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . .53

KE6940AiT (Transmitter) Rear View. . . . . . . . . . . . . . . . . . . . . . . . . .54

KE6900ST (Transmitter) Front, Rear and Top View . . . . . . . . . . . . . . 56

KE8950T / KE8952T (Transmitter) Front View . . . . . . . . . . . . . . . . . . 58

KE8950T / KE8952T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . 59

KE8950R / KE8952R (Receiver) Front View. . . . . . . . . . . . . . . . . . . . 61

KE8950R / KE8952R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . .63

KE8900ST (Transmitter) Front, Rear and Side View . . . . . . . . . . . . . 65

KE8900SR (Receiver) Front, Rear and Side View . . . . . . . . . . . . . . . 67

KE9900ST (Transmitter) Front, Rear and Side View . . . . . . . . . . . . . 69

KE9950T / KE9952T (Transmitter) Front View . . . . . . . . . . . . . . . . . . 71

KE9950T / KE9952T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . 72

KE9950R / KE9952R (Receiver) Front View. . . . . . . . . . . . . . . . . . . . 74

KE9950R / KE9952R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . .75

PoE Power Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

2. Hardware Setup

Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Attaching the Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Non-Slim Transmitters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Slim Transmitters - KE6900ST . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Slim Transmitters - KE8900ST / KE9900ST . . . . . . . . . . . . . . . . . 79

Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Non-Slim Transmitters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Slim Transmitters - KE6900ST . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Slim Transmitters - KE8900ST / KE9900ST . . . . . . . . . . . . . . . . . 82

Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Non-Slim Transmitters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Slim Transmitters - KE6900ST . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Slim Transmitters - KE8900ST / KE9900ST . . . . . . . . . . . . . . . . . 84

KE6900 / KE6940 Point-to-Point Installation. . . . . . . . . . . . . . . . . . . . . . .85

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KVM over IP Matrix System User Manual

KE6900 / KE6940 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . 86

KE6900 / KE6940 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . 87

KE6900A / KE6940A Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . 88

KE6900A / KE6940A Point-to-Point Installation 1 of 2 . . . . . . . . . . . . 89

KE6900A / KE6940A Point-to-Point Installation 2 of 2 . . . . . . . . . . . . 90

KE6900AiT / KE6940AiT Point-to-Point Installation . . . . . . . . . . . . . . . . . 91

KE6940AiT Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . 92

KE6940AiT Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . . . . . . 93

KE6910 / KE6912 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . 94

KE6910 / KE6912 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . 95

KE6910 / KE6912 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . 96

KE6920 / KE6922 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . 97

KE6920 / KE6922 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . 98

KE6920 / KE6922 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . 99

KE8950 / KE8952 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . 100

KE8950 / KE8952 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . 101

KE8950 / KE8952 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . 102

KE6900ST Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Setting up a LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

KE8900S Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Setting up a LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

KE9900ST Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Setting up a LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

KE9950 / KE9952 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . 109

KE9950 / KE9952 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . 110

KE9950 / KE9952 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . 111

KE6900 / KE6940 LAN Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

KE6900 / KE6940 Network Installation Diagram 1 of 2. . . . . . . . . . . 114

KE6900 / KE6940 Network Installation Diagram 2 of 2. . . . . . . . . . . 115

KE6900A / KE6940A LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 116

KE6900A / KE6940A Network Installation Diagram 1 of 2 . . . . . . . . 117

KE6900A / KE6940A Network Installation Diagram 2 of 2 . . . . . . . . 118

KE6900AiT / KE6940AiT LAN Installation . . . . . . . . . . . . . . . . . . . . . . . 119

KE6900AiT / KE6940AiT Network Installation Diagram 1 of 2 . . . . . 120

KE6900AiT / KE6940AiT Network Installation Diagram 2 of 2 . . . . . 121

KE6910 / KE6912 LAN Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

KE6910 / KE6912 Network Installation Diagram 1 of 2. . . . . . . . . . . 123

KE6910 / KE6912 Network Installation Diagram 2 of 2. . . . . . . . . . . 124

KE6920 / KE6922 LAN Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

KE6920 / KE6922 Network Installation Diagram 1 of 2. . . . . . . . . . . 126

KE6920 / KE6922 Network Installation Diagram 2 of 2. . . . . . . . . . . 127

KE8950 / KE8952 LAN Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

KE8950 / KE8952 Network Installation Diagram 1 of 2. . . . . . . . . . . 130

KE8950 / KE8952 Network Installation Diagram 2 of 2. . . . . . . . . . . 131

KE9950 / KE9952 LAN Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

KVM over IP Matrix System User Manual

KE9950 / KE9952 Network Installation Diagram 1 of 2. . . . . . . . . . .133

KE9950 / KE9952 Network Installation Diagram 2 of 2. . . . . . . . . . .134

Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Exit OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Default IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

KE I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Authentication Lock (KE6910 / KE6912 only) . . . . . . . . . . . . . . . . . . . . .138

3. OSD Operation

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Invoking the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Touch Screen Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

OSD Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Microphone Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

OSD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Logging in for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Receiver Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Regular Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Slim Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Transmitter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Internet Port (AiT Models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

IPv4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

IPv6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

CCVSR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

OSD Matrix Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Connections Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

List Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Profile Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Push Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Pull Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

4. Software Installation

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

KVM over IP Matrix System User Manual

Download - Trial Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

KE Matrix Manager Software Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Upgrading Trial Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Linux Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

5. Browser / Telnet Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

The KE Matrix Manager Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Web Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Instant Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

RS-232 / Telnet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

RS-232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

1. Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

2. Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

3. System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

6. System Status

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

System Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Transmitter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Internet Port (AiT models only) . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

CCVSR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

IPv4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

IPv6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Certificate Signing Request. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Copy & Paste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Virtual Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Intelligent Dual Video Output Management. . . . . . . . . . . . . . . . . 216

Transmitter Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Transmitter Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Receiver Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Copy & Paste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Receiver Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Video Wall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Receiver Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

KVM over IP Matrix System User Manual

Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

Modifying Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235

Deleting Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235

Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236

Adding Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

Assigning Device Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Adding a Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241

Adding a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

7. System Settings

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

Connection Redundancy (KE6910 / 6912 only) . . . . . . . . . . . . . . . .250

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254

Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254

Authentication & Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256

FW Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260

Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261

Backup / Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264

Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Certificate Signing Request. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

8. Connections

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270

9. Scheduled Profile

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

10.Sessions

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

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11.Remote Viewer (AiT Models only)

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Windows and Java Client Viewer (web access) . . . . . . . . . . . . . . . . . . . 278

The Windows/Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

The Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Gamma Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Virtual Media Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Virtual Media Redirection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Zoom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

The On-Screen Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Automatic Mouse Synchronization (DynaSync) . . . . . . . . . . . . . 297

Manual Mouse Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . 297

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

12.Firmware Upgrade Utility

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Upgrade Succeeded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

13.CLI Commands

Serial Control Protocol Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Configuring the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Device/Profile Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Switch Port Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Mute Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Profile Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

EDID Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Reset Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

RS-232 Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

OSD Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

List Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

Read Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

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Set Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .330

Appendix

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .339

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .339

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .341

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .342

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

KE6900T / KE6940T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

KE6900R / KE6940R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .345

KE6900AT / KE6940AT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .346

KE6900AR / KE6940AR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .348

KE6900AiT / KE6940AiT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

KE6900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

KE6910 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .352

KE6912 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .354

KE6920 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .356

KE6922 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .358

KE8900S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .360

KE8950T / KE8952T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

KE8950R / KE8952R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .362

KE9900ST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

KE9950 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .364

KE9952 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .366

Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .368

Dual Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368

Transmitter Dual Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . .368

Receiver Dual Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . .370

Single Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374

Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375

Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .376

Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .376

Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .376

Reset All Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .377

Default Password Pins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .378

RS-232 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .384

Transmitter Front RS-232 Port . . . . . . . . . . . . . . . . . . . . . . . . . .384

Multicast IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .385

KE Multicast Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385

Multicast IP Formula . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .385

If X is between 0 ~ 127 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .385

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KVM over IP Matrix System User Manual

If X is between 128 ~ 192 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386

If X is 192 or higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386

Keys to Network Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

Build a Network Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

Other Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

Choose a High Performance Switch . . . . . . . . . . . . . . . . . . . . . . . . . 389

Layer 2 or Layer 3 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

Number of ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

Stackable verse Standalone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

What Stackable Switches Can do: . . . . . . . . . . . . . . . . . . . . . . . 390

Switch Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

Configuring Switches and KE Devices . . . . . . . . . . . . . . . . . . . . . . . 391

KE transmitter Settings:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

Recommended Network Switches . . . . . . . . . . . . . . . . . . . . . . . . . . 391

Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . . . 393

Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393

Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . . 395

Java Applet Viewer / Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . . 395

Setup CCKM Server IP address on Windows . . . . . . . . . . . . . . . . . . . . 396

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397

KVM over IP Matrix System User Manual

Package Contents

KE6900 / KE6940

Package content of KE6900T / KE6940T DVI Single/Dual Display KVM over IP Extender (Transmitter):

1 Transmitter

1 USB DVI-D KVM Cable

1 DVI-D Cable 1.8 m (for KE6940T)

1 Foot Pad Set

1 Power Adapters

1 Mounting Kit

1 User Instructions*

Package content of KE6900R / KE6940R DVI Single/Dual Display KVM over IP Extender (Receiver):

1 Receiver

1 Power Adapters

1 User Instructions*

KE6900A / KE6940A

Package content of KE6900AT / KE6940AT DVI-I Single / Dual Display KVM over IP Transmitter:

1 Transmitter

1 USB DVI-D KVM Cable

1 DVI-D Cable 1.8 m (for KE6940AT)

1 Power Adapter & Power Cord

1 Foot Pad Set

1 Mounting Kit

1 User Instructions*

Package content of KE6900AR / KE6940AR DVI-I Single / Dual Display KVM over IP Receiver:

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KVM over IP Matrix System User Manual

1 Receiver

1 Power Adapter & Power Cord

1 User Instructions*

KE6900AiT / KE6940AiT

Package content of KE6900AiT / KE6940AiT DVI Single/Dual Display KVM over IP Extender (Transmitter) with Internet:

1 Transmitter

1 USB DVI-D KVM Cable

1 DVI-D Cable 1.8 m (for KE6940AiT)

1 Foot Pad Set

1 Power Adapters

1 Mounting Kit

1 User Instructions*

KE6900ST

Package content of KE6900ST DVI KVM over IP Extender Lite:

1 Transmitter

1 USB DVI-D KVM Cable

1 Foot Pad Set

1 Power Adapter

1 Mounting Kit

1 User Instructions*

KE6910 / KE6912

Package content of KE6910T / KE6912T DVI-D Dual Link KVM over IP Extender (Transmitter):

1 Transmitter

1 USB DVI-D KVM Cable

1 Power Adapter & Power Cord (for KE6910T)

1 Foot Pad Set

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KVM over IP Matrix System User Manual

1 Mounting Kit

1 User Instructions*

Package content of KE6910R / KE6912R DVI-D Dual Link KVM over IP Extender (Receiver):

1 Receiver

1 Power Adapter & Power Cord (for KE6910R)

1 User Instructions*

KE6920 / KE6922

Package content of KE6920T DVI-D Dual Link KVM over IP Extender with Dual SFP (Transmitter) / KE6922T DVI-D Dual Link KVM over IP Extender with Dual SFP & PoE (Transmitter):

1 Transmitter

1 USB DVI-D KVM Cable

1 Power Adapter & Power Cord (for KE6910T)

1 Foot Pad Set

1 Mounting Kit

1 User Instructions*

Package content of KE6920R DVI-D Dual Link KVM over IP Extender with Dual SFP (Receiver) / KE6922R DVI-D Dual Link KVM over IP Extender with Dual SFP & PoE (Receiver):

1 Receiver

1 Power Adapter & Power Cord (for KE6910R)

1 User Instructions*

KE8900S

Package content of KE8900ST Slim HDMI KVM over IP Extender (Transmitter):

1 Transmitter

1 USB HDMI KVM Cable

1 Foot Pad Set

1 Power Adapter

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KVM over IP Matrix System User Manual

1 Mounting Kits

1 HDMI Lockpro

1 User Instructions*

Package content of KE8900SR Slim HDMI KVM over IP Extender (Receiver):

1 Receiver

1 Power Adapter

1 Mounting Kits

1 HDMI Lockpro

1 User Instructions*

KE8950 / KE8952

Package content of KE8950T / KE8952T 4K HDMI Single Display KVM o ver IP Extender (Transmitter):

1 Transmitter

1 USB HDMI KVM Cable

1 Foot Pad Set

1 Power Adapter & Power Cord (for KE8950T)

1 Mounting Kit

1 HDMI Lockpro

1 User Instructions*

Package content of KE8950R / KE8952R 4K HDMI Single Display KVM ov er IP Extender (Receiver):

1 Receiver

1 Power Adapter & Power Cord (for KE8950R)

1 HDMI Lockpro

1 User Instructions*

KE9900ST

Package content of KE9900ST Slim DisplayPort KVM over IP Extender (Transmitter):

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KVM over IP Matrix System User Manual

1 Transmitter

1 DisplayPort Cable

1 USB 2.0 Type-A to Type-B Cable

1 Power Adapter

1 Mounting Kit

1 User Instructions*

KE9950 / KE9952

Package content of KE9950T / KE9952T 4K DisplayPort KVM over IP Extender (Transmitter):

1 Transmitter

1 DisplayPort Cable

1 USB 2.0 Type-A to Type-B Cable

1 Foot Pad Set

1 Power Adapter & Power Cord (for KE9950T)

1 Mounting Kit

1 User Instructions*

Package content of KE9950R / KE9952R 4K DisplayPort KVM over IP Extender (Receiver):

1 Receiver

1 Power Adapter & Power Cord (for KE9950R)

1 User Instructions*

* Features may have been added to the KE6900 / KE6900A / KE6900AiT /

KE6900ST / KE6910 / KE6912 / KE6920 / KE6922 / KE6940 / KE6940A / KE6940AiT / KE8900S / KE8950 / KE8952 / KE9900ST / KE9950 / KE9952 since this manual was published. Please visit our website to download the most up-to-date version.

Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer. Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the KE6900 / KE6900A / KE6900AiT / KE6900ST / KE6910 / KE6912 /

KVM over IP Matrix System User Manual

KE6920 / KE6922 / KE6940 / KE6940A / KE6940AiT / KE8900S / KE8950 / KE8952 / KE9900ST / KE9950 / KE9952 or to any other devices on the installation.

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KVM over IP Matrix System User Manual

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

 Indicates keys you should press. For example, [Enter] means

to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

 Numbered lists represent procedures with sequential steps.

 Bullet lists provide information, but do not involve sequential

steps.

 Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start to open the Start menu, and then select Run.

Indicates critical information.



Run means

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of location s and telephone numbers:

International http://www.aten.com

North America http://www.aten-usa.com

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This Page Intentionally Left Blank

xxiii

Chapter 1

Introduction

Overview

The KVM over IP Matrix System is a solution that combines KE Series KVM over IP Extenders (KE6900, KE6900A, KE6900AiT, KE6940, KE6940A, KE6940AiT, KE6900ST, KE6910, KE6912, KE6920, KE6922, KE8900S, KE8950, KE8952, KE9900ST, KE9950, KE9952), with the KE Matrix Manager Software (CCKM) to extend, control and monitor access to computers, across a network, in a multitude of ways. The system lets you setup a matrix of remote KVM consoles that access computers across a network, with the flexibility to control and configure each connection.

The high-performance IP-based KE Extenders are consisted of a transmitter and a receiver. The transmitter connects to a computer to deliver the computer’s data to the receiver to collectively provide console access from a remote or separate location. The computer can be accessed from the remote console via a standard TCP/IP network or direct Ethernet cable connection. This is perfect for any installation where you need to place the console where it is convenient, but you want the computer to reside in a secure location - away from the keyboard, mouse and display.

The extenders support flawless and lossless video compression quality with ultra low latency, some extenders also support 2K x 2K video resolution (2048 x 2048 @ 60Hz), which is used widely in the Air Traffic Control (ATC) industry. For a list of video resolution support, refer to Supported Video Resolutions on page 7.

For power redundancy, some extenders have dual power supplies, some provide single power supply with a Power over Ethernet (PoE) LAN port, while some provide dual power supplies and a PoE LAN port.

Some extenders support Fiber Channel over Ethernet via SFP fiber modules* which connect to a network switch at speeds up to 1 Gbps. The extenders can connect unit-to-unit or over a TCP/IP network via Gigabit Ethernet or the SFP ports. Connecting both methods allows network failover.

The non-slim KE over IP Extenders have local On Screen Display (OSD) on the receiver end to configure both receiver and transmitter - for easy setup and operation. Both the transmitter and receiver have RS-232 ports to connect to a

KVM over IP Matrix System User Manual

serial terminal for configuration or serial devices such as touchscreens and barcode scanners.

The AiT models can connect to an Office LAN to support the Control Center Video Session Recorder (CCVSR) software and Winclient/Javaclient. The CCVSR records all operations made on servers accessed through KVM over

IP switches. Every operation and change are recorded and saved to a secure

video file for security reference and troubleshooting purposes, etc.. By using Winclient/Javaclient, you are provided with console access from a separate

location over intranet and/or Internet.

Slimmer versions of KE over IP Extenders are also available. These are KE6900ST, KE8900S or KE9900ST, and are cost and space saving alternatives for installations with extenders that don't need a local console or audio transmission, but want the connectivity features of advanced KE models. KE6900ST is a slim KVM over IP Transmitter that supports DVI input. KE8900S offers a slim KVM over IP Transmitter (KE8900ST) and a slim KVM over IP Receiver (KE8900SR) to respectively support HDMI video input from the computer and one HDMI monitor output. KE9900ST is a slim KVM over IP Transmitter that supports DisplayPort input. In addition to a DC power jack, both the KE8900ST and KE9900ST transmitters have an extra DC terminal block each for convenient installation.

Since different KE over IP Extenders support different types of video interfaces (DVI, HDMI, DisplayPort, etc.), video resolutions, power redundancy function and network failover feature, administrators/users may select and tailor what is currently best for your environment, and for expected or unexpected future expansions.

Refer to the table below for the variations in interfaces, functions and features:

Models

KE6900 1 - - - - -

KE6900A 1 - - - 1 1

KE6900AiT 1 - - - 1 1

KE6900ST 1 - - - - -

KE6910 1 - - - 1 1

KE6912 1 - - 1 - 1

KE6920 1 - - - 1 2

KE6922 1 - - 1 1 2

KE6940 2 - - - - -

KE6940A 2 - - - 1 1

KE6940AiT 2 - - - 1 1

KE8900S - 1 - - - -

KE8950 - 1 - - - 1

DVI HDMI DisplayPort

Power Redun-

dancy via PoE*

Power Redun-

dancy via Second

Power Jack

Network Failover -

SFP

Chapter 1. Introduction

Models

KE8952 - 1 - 1 - 1

KE9900ST - - 1 - - -

KE9950 - - 1 - 1 1

KE9952 - - 1 1 - 1

DVI HDMI DisplayPort

Power Redun-

dancy via PoE*

Power Redun-

dancy via Second

Power Jack

Network Failover -

SFP

*Power redundancy via PoE requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).

KVM over IP Extenders allow flexible setup as they can make console-tocomputer connections in several ways: one-to-one (Extender mode), one-tomany (Splitter mode), many-to-one (Switch mode), or many-to-many (Matrix mode).

The KE Matrix Manager Software (CCKM) allows you to define the aforementioned matrix connections and manage KE Extenders with features such as auto-detection of KE Extenders, username/password authentication, switching and sharing of connections, scheduling, permissions and more. Whether you're extending computer access for Monitoring, Broadcasting, Editing or Workstation setup, the KVM over IP Matrix System gives you the flexibility and control to manage one or hundreds of extended connections. For more detailed feature list, refer to Features on page 4.

Note: The SFP module is sold separately. You can choose the 2A-136G, a

multi-mode SFP module that provides 1 GbE connectivity up to 550

meters; or the 2A-137G, a single-mode SFP module that provides 1 GbE

connectivity up to 10 kilometers. Visit ATEN's website or contact your

ATEN dealer for more information.

KVM over IP Matrix System User Manual

Features

 Remote KVM console access of computers over LAN or Ethernet cable

connection

 Dual console operation – control your system from both the Transmitter

and Receiver by USB keyboard, monitor, and mouse

 RS-232 serial ports

configuration, and serial devices such as touchscreens and barcode scanners

 Superior video quality2 – up to 1920 x 1200 @ 60 Hz with 24-bit color

depth (KE69 Series); up to 3840 x 2160 @ 30 Hz (4:4:4) with 36-bit color depth (KE89 Series, KE99 Series)

 Supports standard resolutions from 640 x 480 to 1920 x 1200 @ 60 Hz

(KE69 Series); and resolutions from 640 x 480 to 3840 x 2160 @ 30 Hz (KE89 Series, KE99 Series)

 Supports 2K x 2K video resolution (2048 x 2048 @ 60Hz) (KE6910/

KE6912/KE6920/KE6922)

 OSD (On Screen Display) on the Receiver configures Tx / Rx devices

 Supports KE Matrix Manager Web GUI

 Supports Power over Ethernet (PoE) functionality – compliant with IEEE

802.3at and 802.3af standards (KE6912, KE6922, KE8952 and KE9952)

 Boundless Switching – simply move the mouse cursor across screen

boundaries to switch between different receivers

 Intelligent Dual Video Output Management – split two video sources from

a dual display Transmitter and connect to each from different Receivers (KE6940/KE6940A)

 Gigabit Ethernet port

 Remote login security

 DVI digital and analog monitor support (KE6900/KE6900A/KE6900AiT/

KE6900ST/KE6910/KE6912/KE6920/KE6922/KE6940/KE6940A/ KE6940AiT)

 HDMI monitor support (KE8900S/KE8950/KE8952)

 DisplayPort monitor support (KE9900ST/KE9950/KE9952)

 Built-in ESD protection and surge protection

 Supports 2 channel analog (KE69 Series) and 7.1 channel surround sound

(KE89/KE99 Series) stereo speakers and microphone

allows you to connect to a serial terminal for

administration

Chapter 1. Introduction

 Auto-MDIX - automatically detects cable type

 Supports widescreen formats

 Supports High-Quality Video streaming

 Virtual Media Support

 Hot pluggable

 Rack Mountable

 Upgradeable firmware

 Supports digital audio (KE8900S/KE8950/KE8952/KE9900ST/KE9950/

KE9952)

 Adaptive Fast Switching – automatically fast switches between different

Tx video resolutions on a Rx display within 0.3 second (KE6910/KE6912)

 Authentication Lock – automatically logs in when the power of the system

is resumed after power off (KE6910/KE6912)

 Connection Redundancy – automatically connects to another transmitter

(Tx) after disconnection with the original Tx, ensuring constant access to servers (KE6900A/KE6900AiT/KE6910/KE6912/KE6920/KE6922/ KE6940A/KE6940AiT)

 Disconnection Alert – Pop-up warning message and looping alarm

beeping notify users the disconnection status (KE6910/KE6912)

 Instant Link – Switch intuitively and efficiently between transmitter (Tx)

on a receiver (Rx) display

 Supports recording of remotely-accessed computer operations using

ATEN CCVSR Video Session Recording Software

 “Push” and “Pull” – shares content instantly to/from a single Rx or video

wall by just one click

 Video Walls – create multiple video walls with up to 8 x 8 (64 displays

max.) in each layout

 Four selectable access modes for multiple simultaneous access (Exclusive/

Occupy/Share/ View only mode)

 Supports remote access via Winclient / Javaclient over intranet or Internet

 Rx access control – users at the Tx local console can enable / disable Rx

access by simply pressing a control button

Note: 1. RS-232 serial ports support Tx/Rx/CTS/RTS/DTR/DSR signals only.

2. Refer to Supported Video Resolutions below for details.

KVM over IP Matrix System User Manual

3. The KE Matrix Manager web GUI can be updated from the CCKM page on our website (www.aten.com) or via eService website (http:// eservice.aten.com). The free version supports up to 8 KE devices. To obtain a license for the full version of the software, please contact your ATEN dealer.

4. The KVM over IP Access Control Box (2XRT-0015G) is sold separately. Contact your ATEN dealer for product information.

Chapter 1. Introduction

Supported Video Resolutions

KE6900/KE6940

Resolutions

3840 x 2160 @ 24/25/30 Hz ●

3440 x 1440 @ 50 Hz ●

2560 x 2048 @ 50 Hz ●

2560 x 1600 @ 60 Hz ● ●

2560 x 1440 @ 60 Hz ● ●

2560 x 1080 @ 24/25/30/50/ 60/100/120 Hz

2048 x 2048 @ 30/60 Hz ●

2048 x 1536 @ 60 Hz ● ●

2048 x 1536 @ 30 Hz ●

2048 x 1152 @ 60 Hz ●

1600 x 1600 @ 60 Hz ●

1920 x 2160 @ 60 Hz ●

1920 x 2160 @ 30 Hz ● ●

1920 x 1440 @ 60 Hz ● ●

1920 x 1200 @ 60 Hz ● ● ● ●

1920 x 1080 @ 60 Hz ● ● ● ●

1600 x 1200 @ 60 Hz ● ● ● ●

1680 x 1050 @ 60 Hz ● ● ● ●

1400 x 1050 @ 60 Hz ● ● ● ●

1280 x 1024 @ 60/75 Hz ● ● ● ●

1280 x 960 @ 60 Hz ● ● ● ●

1280 x 800 @ 60 Hz ●

1600 x 900 @ 60 Hz ● ● ● ●

1440 x 900 @ 60 Hz ● ● ● ●

1152 x 864 @ 75 Hz ● ● ● ●

1366 x 768 @ 60 Hz ● ● ● ●

1280 x 720 @ 60 Hz ● ● ● ●

1024 x 768 @ 60/70/75/85 Hz ● ● ● ●

848 x 480 @ 60 Hz ●

800 x 600 @ 56/60/72/75/85 Hz

720 x 400 @ 70/85 Hz ● ● ● ●

640 x 480 @ 60/72/75/85 Hz ● ● ● ●

KE6900A/KE6940A

KE6900AiT/

KE6940AiT

●●●●

KE6910/KE6912 KE6920/KE6922

KE8950/KE8952 KE9950/KE9952

●

KE6900ST

KE8900S

KE9900ST

KVM over IP Matrix System User Manual

Requirements

Console

 (KE6900/KE6900A/KE6900AiT/KE6900ST/KE6910/KE6912/KE6920/

KE6922) One DVI compatible monitor capable of the highest possible resolution

 (KE6940/KE6940A/KE6940AiT) Two DVI compatible monitors capable

of the highest possible resolution

 (KE8900S/KE8950/KE8952) One HDMI compatible monitor capable of

the highest possible resolution

 (KE9900ST/KE9950/KE9952) One DisplayPort compatible monitor

capable of the highest possible resolution

 A USB mouse

 A USB keyboard

 Microphone and speakers

Computers

The following equipment must be installed on each computer that is to be connected to the system:

 (KE6900/KE6900A/KE6900AiT/KE6900ST/KE6910/KE6912/KE6920/

KE6922) One DVI port

 (KE6940/KE6940A/KE6940AiT) Two DVI ports

 (KE8900S/KE8950/KE8952) One HDMI port

 (KE9900ST/KE9950/KE9952) One DisplayPort port

 USB Type A port

 Audio ports

Cables

 For optimal signal integrity and to simplify the setup, we strongly

recommend that you only use the high quality custom USB KVM Cable that is provided with this package.

Minimum Hardware/Software Requirements

The minimum hardware and software requirements for the computer running the KE Matrix Manager software are:

Chapter 1. Introduction

 Processor: Pentium 4, 2.60 GHz or above

 Memory: 1GB or above

 HDD: 500MB or above

 Web browser: Internet Explorer 10 (or later), Chrome 70 (or later), Firefox

62 (or later)

 Operating System Requirements:

 Windows 7, 8.1, 10, server 2008, server 2012, or server 2016

 Linux Ubuntu 16.04, CentOS 7

Note: Java Runtime Environment (JRE) 8 or later for the above OS

KVM over IP Matrix System User Manual

Components

KE6900T (Transmitter) Front View

No. Component Description

1 Audio Ports These mini stereo ports are for the speakers (green)

and microphone (pink).

2 KVM Ports The USB KVM cable supplied with the package that

3 RS-232 Port This RS-232 serial port is for connecting to the

4 Remote / Local LED Lights Green to indicate which side of the installation

5 LAN LED This LED indicates the network status.

6 Power LED Lights blue to indicate the unit is turned on.

links the Transmitter to the computer plugs into these ports.

computer for serial control.

(Local or Remote) currently has KVM control of the computer.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

Chapter 1. Introduction

KE6900T (Transmitter) Rear View

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as

3 Audio Ports These mini stereo ports are for the speakers (green)

4 Power Jack The cable from the DC Power adapter connects here.

5 Function Switch Use this slide switch to set the unit’s mode to:

the end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

Note: The Reset to Factory Default function resets everything but the login information (username/password) to the factory default settings. To reset the login information, refer to Reset All Information on page 377.

and microphone (pink).



Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*



RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.



Local: Only the local Transmitter has KVM control of the computer. The Receiver’s KVM access to the computer is locked.

Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.

KVM over IP Matrix System User Manual

No. Component Description

6 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

7 Console Ports The unit’s USB keyboard and USB mouse plug into

these ports.

8 LAN Port The cable that connects the unit to the LAN plugs in

here.

9 DVI-I Output The cable from the local DVI monitor plugs in here.

Chapter 1. Introduction

1432

Graphics

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KE6900R (Receiver) Front View

No. Component Description

1 Power LED Lights blue to indicate the unit is turned on.

2 LAN LED This LED indicates the network status.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

3 Local LED Lights green to Indicate the Transmitter has KVM

4 Remote LED Lights green to Indicate the Receiver has KVM access

5 Graphics Pushbutton Sets the image quality of the display to the highest

6 OSD Pushbutton Use this pushbutton to open the OSD menu.

7 Video Pushbutton Sets the image quality of the display to a grade that is

access of the computer.

of the computer.

possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.

Graphics mode is selected by default.

optimized for playing videos. This toggle button turns off the Graphics Pushbutton option.

KVM over IP Matrix System User Manual

No. Component Description

8 USB Port Use this port for virtual media or a USB peripheral

device.

Note: 1. When using a USB disk plugged into this

port, see USB Mode, page 224.

2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

Chapter 1. Introduction

KE6900R (Receiver) Rear View

No. Component Description

1 Grounding

Terminal

2 Reset This switch must be pushed with a thin object, such as the

3 Audio Ports These mini stereo ports are for the local speakers (green)

4 USB Port Use this port for virtual media or a USB peripheral device.

5 Power Jack The cable from the DC Power adapter connects here.

6 Function Switch Use this slide switch to set the unit’s mode:

7 RS-232 Port This RS-232 serial port is for connecting to a serial terminal.

The wire used to ground the unit connects here.

end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

and microphone (pink).

Note: 1. When using a USB disk plugged into this port, see



USB Mode, page 224.

2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

Extension: Sets the device to use the normal TX to RX extension mode.

RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.

KVM over IP Matrix System User Manual

No. Component Description

8 Console Ports The unit’s USB keyboard and USB mouse plug into these

ports. When using a keyboard or mouse with special functions, see USB Mode, page 224.

9 LAN Port The cable that connects the unit to the LAN plugs in here.

10 DVI-I Output The cable from the local DVI monitor plugs in here.

Chapter 1. Introduction

KE6900AT (Transmitter) Front View

No. Component Description

1 Audio Ports These mini stereo ports are for the speakers (green)

2 KVM Ports The USB KVM cable supplied with the package that

3 RS-232 Port This RS-232 serial port is for connecting to the

4 Remote / Local LED Lights Green to indicate which side of the installation

5 LAN LED This LED indicates the network status.

6 Power LED Lights blue to indicate the unit is turned on.

and microphone (pink).

links the Transmitter to the computer plugs into these ports.

computer for serial control.

(Local or Remote) currently has KVM control of the computer.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

KVM over IP Matrix System User Manual

8 9 10 11

KE6900AT (Transmitter) Rear View

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as

3 Audio Ports These mini stereo ports are for the speakers (green)

4 LAN Port The cable that connects the unit to the LAN plugs in

5 Power Jack The cable from the DC Power adapter connects here.

the end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

and microphone (pink).

here.

Chapter 1. Introduction

No. Component Description

6 Function Switch Use this slide switch to set the unit’s mode to:



Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*



Local: Only the local Transmitter has KVM control of the computer. The Receiver’s KVM access to the computer is locked.

Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.

7 RS-232 Port This RS-232 serial port is for connecting to a serial

8 Console Ports The unit’s USB keyboard and USB mouse plug into

9 SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that

10 DVI-I Output The cable from the local DVI monitor plugs in here.

11 Power Jack Connect a second power source for power

terminal.

these ports.

connects the unit to the LAN plugs in here.

redundancy.

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KE6900AR (Receiver) Front View

No. Component Description

1 Power LED Lights blue to indicate the unit is turned on.

2 LAN LED This LED indicates the network status.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

3 Local LED Lights green to Indicate the Transmitter has KVM

4 Remote LED Lights green to Indicate the Receiver has KVM access

5 Graphics Pushbutton Sets the image quality of the display to the highest

6 OSD Pushbutton Use this pushbutton to open the OSD menu.

7 Video Pushbutton Sets the image quality of the display to a grade that is

access of the computer.

of the computer.

possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.

Graphics mode is selected by default.

optimized for playing videos. This toggle button turns off the Graphics Pushbutton option.

Chapter 1. Introduction

No. Component Description

8 USB Port Use this port for virtual media or a USB peripheral

device.

Note: 1. When using a USB disk plugged into this

port, see USB Mode, page 224.

2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KVM over IP Matrix System User Manual

KE6900AR (Receiver) Rear View

No. Component Description

1 Grounding

Terminal

2 Reset This switch must be pushed with a thin object, such as the

3 Audio Ports These mini stereo ports are for the local speakers (green)

4 USB Port Use this port for virtual media or a USB peripheral device.

5 SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects

6 Power Jack The cable from the DC Power adapter connects here.

910 11 12

The wire used to ground the unit connects here.

end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

and microphone (pink).

Note: 1. When using a USB disk plugged into this port, see

the unit to the LAN plugs in here.

USB Mode, page 224.

2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

Chapter 1. Introduction

No. Component Description

7 Function Switch Use this slide switch to set the unit’s mode:



Extension: Sets the device to use the normal TX to RX extension mode.



RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.

8 RS-232 Port This RS-232 serial port is for connecting to a serial terminal.

9 Console Ports The unit’s USB keyboard and USB mouse plug into these

10 LAN Port The cable that connects the unit to the LAN plugs in here.

11 DVI-I Output The cable from the local DVI monitor plugs in here.

12 Power Jack Connect a second power source for power redundancy.

ports. When using a keyboard or mouse with special functions, see USB Mode, page 224.

KVM over IP Matrix System User Manual

KE6900AiT (Transmitter) Front View

No. Component Description

1 Audio Ports These mini stereo ports are for the speakers (green)

2 KVM Ports The USB KVM cable supplied with the package that

3 RS-232 Port This RS-232 serial port is for connecting to the

4 Remote / Local LED Lights Green to indicate which side of the installation

5 LAN LED This LED indicates the network status.

6 Power LED Lights blue to indicate the unit is turned on.

and microphone (pink).

links the Transmitter to the computer plugs into these ports.

computer for serial control.

(Local or Remote) currently has KVM control of the computer.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

Chapter 1. Introduction

910 11 12

KE6900AiT (Transmitter) Rear View

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as

3 Audio Ports These mini stereo ports are for the speakers (green)

4 LAN Port The cable that connects the unit to the LAN plugs in

5 Internet Port Connect an internet-enabled Ethernet cable to allow

6 Power Jack The cable from the DC Power adapter connects here.

the end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

and microphone (pink).

here.

access to the web interface or CCVSR recording.

KVM over IP Matrix System User Manual

No. Component Description

7 Function Switch Use this slide switch to set the unit’s mode to:



Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*



Local: Only the local Transmitter has KVM control of the computer. The Receiver’s KVM access to the computer is locked.

Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.

8 RS-232 Port This RS-232 serial port is for connecting to a serial

9 Console Ports The unit’s USB keyboard and USB mouse plug into

10 SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that

11 DVI-I Output The cable from the local DVI monitor plugs in here.

12 Power Jack Connect a second power source for power

terminal.

these ports.

connects the unit to the LAN plugs in here.

redundancy.

Chapter 1. Introduction

5 6

KE6910T / KE6912T (Transmitter) Front View

No. Component Description

1 Audio Ports These mini stereo ports are for the speakers (green)

2 KVM Ports The USB KVM cable supplied with the package that

3 RS-232 Port This RS-232 serial port is for connecting to the

4 Remote / Local LED Lights green to indicate which side of the installation

5 LAN LED This LED indicates the network status.

6 Power LED Lights blue to indicate the unit is turned on.

and microphone (pink).

links the Transmitter to the computer plugs into these ports.

computer for serial control.

(Local or Remote) has KVM control of the computer.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

KVM over IP Matrix System User Manual

KE6910T / KE6912T (Transmitter) Rear View

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as

3 Audio Ports These mini stereo ports are for the local speakers

4 Power Jack The cable from the DC Power adapter connects here.

5 Function Switch Use this slide switch to set the unit’s mode to:

the end of a paper clip.

 



(green) and microphone (pink).



Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*



Local: Only the local Transmitter has KVM control of the computer. The Receiver’s KVM access to the computer is locked.

Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.

Press and release to reboot the device.

Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.

Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

10 11

Chapter 1. Introduction

No. Component Description

6 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

7 Console Ports The unit’s USB keyboard and USB mouse plug into

these ports.

8 LAN Port The cable that connects the unit to the LAN plugs in

here.

This port is PoE enabled* for KE6912 for power redundancy or cable management.

*Requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).

9 SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that

connects the unit to the LAN plugs in here.

10 DVI-D Output The cable from the local DVI monitor plugs in here.

11 Power Jack

(KE6910T only)

Connect a second power source for power redundancy.

KVM over IP Matrix System User Manual

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KE6910R / KE6912R (Receiver) Front View

No. Component Description

1 Power LED Lights blue to indicate the unit is turned on.

2 LAN LED This LED indicates the network status.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

3 Local LED Lights green to Indicate the Transmitter has KVM

4 Remote LED Lights green to Indicate the Receiver has KVM access

5 Graphics Pushbutton Sets the image quality of the display to the highest

6 OSD Pushbutton Use this pushbutton to open the OSD menu.

7 Video Pushbutton Sets the image quality of the display to a grade that is

8 USB Port Use this port for virtual media or a USB peripheral

access of the computer.

of the computer.

possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.

Graphics mode is selected by default.

optimized for playing videos. This toggle button turns off the Graphics Pushbutton option.

device.

Note: 1. When using a USB disk plugged into this

port, see USB Mode, page 224.

2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

Chapter 1. Introduction

910

11 12

KE6910R / KE6912R (Receiver) Rear View

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as

3 Audio Ports These mini stereo ports are for the local speakers

4 USB Port Use this port for virtual media or a USB peripheral

5 Power Jack The cable from the DC Power adapter connects here.

6 Function Switch Use this slide switch to set the unit’s mode:

the end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

(green) and microphone (pink).

device.

Note: 1. When using a USB disk plugged into this



port, see USB Mode, page 224.

2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

Extension: Sets the device to use the normal TX to RX extension mode.

RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.

KVM over IP Matrix System User Manual

No. Component Description

7 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

8 Console Ports The unit’s USB keyboard and USB mouse plug into

these ports.

9 LAN Port The cable that connects the unit to the LAN plugs in

here.

This port is PoE enabled* for KE6912 for power redundancy or cable management.

*Requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).

10 SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that

connects the unit to the LAN plugs in here.

11 DVI-D Output The cable from the local DVI monitor plugs in here.

12 Power Jack

(KE6910R only)

Connect a second power source for power redundancy.

Chapter 1. Introduction

5 6

KE6920T / KE6922T (Transmitter) Front View

No. Component Description

1 Audio Ports These mini stereo ports are for the speakers (green)

2 KVM Ports The USB KVM cable supplied with the package that

3 RS-232 Port This RS-232 serial port is for connecting to the

4 Remote / Local LED Lights green to indicate which side of the installation

5 LAN LED This LED indicates the network status.

6 Power LED Lights blue to indicate the unit is turned on.

and microphone (pink).

links the Transmitter to the computer plugs into these ports.

computer for serial control.

(Local or Remote) has KVM control of the computer.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

KVM over IP Matrix System User Manual

KE6920T / KE6922T (Transmitter) Rear View

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as

3 Audio Ports These mini stereo ports are for the local speakers

4 Power Jack The cable from the DC Power adapter connects here.

5 Function Switch Use this slide switch to set the unit’s mode to:

the end of a paper clip.

 



(green) and microphone (pink).



Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*



Local: Only the local Transmitter has KVM control of the computer. The Receiver’s KVM access to the computer is locked.

Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.

Press and release to reboot the device.

Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.

Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

10 11

Chapter 1. Introduction

No. Component Description

6 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

7 Console Ports The unit’s USB keyboard and USB mouse plug into

these ports.

8 LAN Port The cable that connects the unit to the LAN plugs in

here.

This port is PoE enabled* for KE6922 for power redundancy or cable management.

*Requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).

9 SFP Slots The Gigabit Ethernet (GbE) optical fiber cable that

connects the unit to the LAN can be plugged here.

10 DVI-D Output The cable from the local DVI monitor plugs in here.

11 Power Jack Connect a second power source for power

redundancy.

KVM over IP Matrix System User Manual

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KE6920R / KE6922R (Receiver) Front View

No. Component Description

1 Power LED Lights blue to indicate the unit is turned on.

2 LAN LED This LED indicates the network status.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

3 Local LED Lights green to Indicate the Transmitter has KVM

4 Remote LED Lights green to Indicate the Receiver has KVM access

5 Graphics Pushbutton Sets the image quality of the display to the highest

6 OSD Pushbutton Use this pushbutton to open the OSD menu.

7 Video Pushbutton Sets the image quality of the display to a grade that is

8 USB Port Use this port for virtual media or a USB peripheral

access of the computer.

of the computer.

possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.

Graphics mode is selected by default.

optimized for playing videos. This toggle button turns off the Graphics Pushbutton option.

device.

Note: 1. When using a USB disk plugged into this

port, see USB Mode, page 224.

2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KE6920R / KE6922R (Receiver) Rear View

Chapter 1. Introduction

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as

3 Audio Ports These mini stereo ports are for the local speakers

4 USB Port Use this port for virtual media or a USB peripheral

5 Power Jack The cable from the DC Power adapter connects here.

6 Function Switch Use this slide switch to set the unit’s mode:

the end of a paper clip.

 



(green) and microphone (pink).

device.

Note: 1. When using a USB disk plugged into this



Extension: Sets the device to use the normal TX to RX extension mode.



RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.

910

Press and release to reboot the device.

Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.

Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

port, see USB Mode, page 224.

2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

11 12

KVM over IP Matrix System User Manual

No. Component Description

7 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

8 Console Ports The unit’s USB keyboard and USB mouse plug into

these ports.

9 LAN Port The cable that connects the unit to the LAN plugs in

here.

This port is PoE enabled* for KE6922 for power redundancy or cable management.

*Requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).

10 SFP Slots The Gigabit Ethernet (GbE) optical fiber cable that

connects the unit to the LAN can be plugged here.

11 DVI-D Output The cable from the local DVI monitor plugs in here.

12 Power Jack Connect a second power source for power

redundancy.

Chapter 1. Introduction

5 6

KE6940T (Transmitter) Front View

No. Component Description

1 Audio Ports These mini stereo ports are for the speakers (green)

2 KVM Ports The USB KVM cable supplied with the package that

3 RS-232 Port This RS-232 serial port is for connecting to the

4 Remote / Local LED Lights green to indicate which side of the installation

5 LAN LED This LED indicates the network status.

6 Power LED Lights blue to indicate the unit is turned on.

and microphone (pink).

links the Transmitter to the computer plugs into these ports.

computer for serial control.

(Local or Remote) has KVM control of the computer.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

KVM over IP Matrix System User Manual

KE6940T (Transmitter) Rear View

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as

3 Audio Ports These mini stereo ports are for the local speakers

4 Power Jack The cable from the DC Power adapter connects here.

5 Function Switch Use this slide switch to set the unit’s mode to:

the end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

(green) and microphone (pink).



Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*



Local: Only the local Transmitter has KVM control of the computer. The Receiver’s KVM access to the computer is locked.

Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.

Chapter 1. Introduction

No. Component Description

6 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

7 Console Ports The unit’s USB keyboard and USB mouse plug into

these ports.

8 LAN Port The cable that connects the unit to the LAN plugs in

here.

9 DVI-I Output The cable from the local DVI monitor plugs in here.

KVM over IP Matrix System User Manual

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REMOTE

56 7

KE6940R (Receiver) Front View

No. Component Description

1 Power LED Lights blue to indicate the unit is turned on.

2 LAN LED This LED indicates the network status.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

3 Local LED Lights green to Indicate the Transmitter has KVM

4 Remote LED Lights green to Indicate the Receiver has KVM access

5 Graphics Pushbutton Sets the image quality of the display to the highest

6 OSD Pushbutton Use this pushbutton to open the OSD menu.

7 Video Pushbutton Sets the image quality of the display to a grade that is

access of the computer.

of the computer.

possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.

Graphics mode is selected by default.

optimized for playing videos. This toggle button turns off the Graphics Pushbutton option.

Chapter 1. Introduction

No. Component Description

8 USB Port Use this port for virtual media or a USB peripheral

device.

Note: 1. When using a USB disk plugged into this

port, see USB Mode, page 224.

2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KVM over IP Matrix System User Manual

KE6940R (Receiver) Rear View

No. Component Description

1 Grounding

Terminal

2 Reset This switch must be pushed with a thin object, such as the

3 Audio Ports These mini stereo ports are for the local speakers (green)

4 USB Port Use this port for virtual media or a USB peripheral device.

5 Power Jack The cable from the DC Power adapter connects here.

6 Function Switch Use this slide switch to set the unit’s mode:

The wire used to ground the unit connects here.

end of a paper clip.

 



and microphone (pink).

Note: 1. When using a USB disk plugged into this port,



Extension: Sets the device to use the normal TX to RX extension mode.



RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.

Press and release to reboot the device.

Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.

Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

see USB Mode, page 224.

2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

Chapter 1. Introduction

No. Component Description

7 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

8 Console Ports The unit’s USB keyboard and USB mouse plug into these

ports.

9 LAN Port The cable that connects the unit to the LAN plugs in here.

10 DVI-I Output The cable from the local DVI monitors plug in here.

KVM over IP Matrix System User Manual

KE6940AT (Transmitter) Front View

No. Component Description

1 Audio Ports These mini stereo ports are for the speakers (green)

2 KVM Ports The USB KVM cable and the DVI cable supplied with

3 RS-232 Port This RS-232 serial port is for connecting to the

4 Remote / Local LED Lights Green to indicate which side of the installation

5 LAN LED This LED indicates the network status.

6 Power LED Lights blue to indicate the unit is turned on.

and microphone (pink).

the package plugs into these ports to link the Transmitter to the computer.

computer for serial control.

(Local or Remote) currently has KVM control of the computer.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

Chapter 1. Introduction

KE6940AT (Transmitter) Rear View

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as

3 Audio Ports These mini stereo ports are for the speakers (green)

4 LAN Port The cable that connects the unit to the LAN plugs in

5 Power Jack The cable from the DC Power adapter connects here.

the end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

and microphone (pink).

here.

KVM over IP Matrix System User Manual

No. Component Description

6 Function Switch Use this slide switch to set the unit’s mode to:



Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*



Local: Only the local Transmitter has KVM control of the computer. The Receiver’s KVM access to the computer is locked.

Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.

7 RS-232 Port This RS-232 serial port is for connecting to a serial

8 Console Ports The unit’s USB keyboard and USB mouse plug into

9 SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that

10 DVI-I Output The cables from the local DVI monitors plug in here.

11 Power Jack Connect a second power source for power

terminal.

these ports.

connects the unit to the LAN plugs in here.

redundancy.

Chapter 1. Introduction

1432

Graphics

OSD

Video

POWER

LAN LOCAL

REMOTE

56 7

KE6940AR (Receiver) Front View

No. Component Description

1 Power LED Lights blue to indicate the unit is turned on.

2 LAN LED This LED indicates the network status.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

3 Local LED Lights green to Indicate the Transmitter has KVM

4 Remote LED Lights green to Indicate the Receiver has KVM access

5 Graphics Pushbutton Sets the image quality of the display to the highest

6 OSD Pushbutton Use this pushbutton to open the OSD menu.

7 Video Pushbutton Sets the image quality of the display to a grade that is

access of the computer.

of the computer.

possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.

Graphics mode is selected by default.

optimized for playing videos. This toggle button turns off the Graphics Pushbutton option.

KVM over IP Matrix System User Manual

No. Component Description

8 USB Port Use this port for virtual media or a USB peripheral

device.

Note: 1. When using a USB disk plugged into this

port, see USB Mode, page 224.

2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

Chapter 1. Introduction

910 11 12

KE6940AR (Receiver) Rear View

No. Component Description

1 Grounding

Terminal

2 Reset This switch must be pushed with a thin object, such as the

3 Audio Ports These mini stereo ports are for the local speakers (green)

4 USB Port Use this port for virtual media or a USB peripheral device.

5 SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that connects

6 Power Jack The cable from the DC Power adapter connects here.

The wire used to ground the unit connects here.

end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

and microphone (pink).

Note: 1. When using a USB disk plugged into this port, see

the unit to the LAN plugs in here.

USB Mode, page 224.

2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KVM over IP Matrix System User Manual

No. Component Description

7 Function Switch Use this slide switch to set the unit’s mode:



Extension: Sets the device to use the normal TX to RX extension mode.



RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.

8 RS-232 Port This RS-232 serial port is for connecting to a serial terminal.

9 Console Ports The unit’s USB keyboard and USB mouse plug into these

10 LAN Port The cable that connects the unit to the LAN plugs in here.

11 DVI-I Output The cables from the local DVI monitors plug in here.

12 Power Jack Connect a second power source for power redundancy.

ports. When using a keyboard or mouse with special functions, see USB Mode, page 224.

Chapter 1. Introduction

KE6940AiT (Transmitter) Front View

No. Component Description

1 Audio Ports These mini stereo ports are for the speakers (green)

2 KVM Ports The USB KVM cable and the DVI cable supplied with

3 RS-232 Port This RS-232 serial port is for connecting to the

4 Remote / Local LED Lights Green to indicate which side of the installation

5 LAN LED This LED indicates the network status.

6 Power LED Lights blue to indicate the unit is turned on.

and microphone (pink).

the package plugs into these ports to link the Transmitter to the computer.

computer for serial control.

(Local or Remote) currently has KVM control of the computer.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

KVM over IP Matrix System User Manual

910

KE6940AiT (Transmitter) Rear View

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as

3 Audio Ports These mini stereo ports are for the speakers (green)

4 LAN Port The cable that connects the unit to the LAN plugs in

5 Internet Port Connect an internet-enabled Ethernet cable to allow

6 Power Jack The cable from the DC Power adapter connects here.

the end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

and microphone (pink).

here.

access to the web interface or CCVSR recording.

Chapter 1. Introduction

No. Component Description

7 Function Switch Use this slide switch to set the unit’s mode to:



Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*



Local: Only the local Transmitter has KVM control of the computer. The Receiver’s KVM access to the computer is locked.

Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.

8 RS-232 Port This RS-232 serial port is for connecting to a serial

9 Console Ports The unit’s USB keyboard and USB mouse plug into

10 SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that

11 DVI-I Output The cables from the local DVI monitors plug in here.

12 Power Jack Connect a second power source for power

terminal.

these ports.

connects the unit to the LAN plugs in here.

redundancy.

KVM over IP Matrix System User Manual

Rear View

Front View

6 7

Top View

KE6900ST (Transmitter) Front, Rear and Top View

No. Component Description

1 Reset This switch must be pushed with a thin object, such as

2 KVM Port The USB KVM cable supplied with the package that links

3 RS-232 Port This RS-232 serial port is for connecting to the computer

4 LAN Port The cable that connects the unit to the LAN plugs in

the end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

the Transmitter to the computer plugs into these ports.

for serial control.

Note: When a LAN connection is detected serial commands bypass the KE6900ST and are sent across the network to the receiver. When no LAN connection is detected serial commands are automatically directed to the KE6900ST for local configuration and control.

here.

Chapter 1. Introduction

No. Component Description

5 Power Jack The cable from the DC Power adapter connects here.

6 LAN LED This LED indicates the network status.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

7 Power LED Lights blue to indicate the unit is turned on.

KVM over IP Matrix System User Manual

526

KE8950T / KE8952T (Transmitter) Front View

No. Component Description

1 Audio Ports These mini stereo ports are for the speakers (green)

2 KVM Ports The USB KVM cable supplied with the package that

3 RS-232 Port This RS-232 serial port is for connecting to the

4 Remote / Local LED Lights Green to indicate which side of the installation

5 LAN LED This LED indicates the network status.

6 Power LED Lights blue to indicate the unit is turned on.

and microphone (pink).

links the Transmitter to the computer plugs into these ports.

computer for serial control.

(Local or Remote) currently has KVM control of the computer.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

Chapter 1. Introduction

78 10

KE8950T / KE8952T (Transmitter) Rear View

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as

3 Audio Ports These mini stereo ports are for the speakers (green)

4 Power Jack The cable from the DC Power adapter connects here.

5 Function Switch Use this slide switch to set the unit’s mode to:

the end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

and microphone (pink).



Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*



Local: Only the local Transmitter has KVM control of the computer. The Receiver’s KVM access to the computer is locked.

Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.

KVM over IP Matrix System User Manual

No. Component Description

6 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

7 Console Ports The unit’s USB keyboard and USB mouse plug into

these ports.

8 LAN Port The cable that connects the unit to the LAN plugs in

here.

This port is PoE enabled* for KE8952 for power redundancy or cable management.

*Requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).

9 SFP Port The Gigabit Ethernet (GbE) optical fiber cable that

connects the unit to the LAN plugs in here.

10 HDMI Output The cable from the local HDMI monitor plugs in here.

Chapter 1. Introduction

1432

Graphics

OSD

Video

POWER

LAN LOCAL

REMOTE

56 7

KE8950R / KE8952R (Receiver) Front View

No. Component Description

1 Power LED Lights blue to indicate the unit is turned on.

2 LAN LED This LED indicates the network status.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

3 Local LED Lights green to Indicate the Transmitter has KVM

4 Remote LED Lights green to Indicate the Receiver has KVM access

5 Graphics Pushbutton Sets the image quality of the display to the highest

6 OSD Pushbutton Use this pushbutton to open the OSD menu.

7 Video Pushbutton Sets the image quality of the display to a grade that is

access of the computer.

of the computer.

possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.

Graphics mode is selected by default.

optimized for playing videos. This toggle button turns off the Graphics Pushbutton option.

KVM over IP Matrix System User Manual

No. Component Description

8 USB Port Use this port for virtual media or a USB peripheral

device.

Note: 1. When using a USB disk plugged into this

port, see USB Mode, page 224.

2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

Chapter 1. Introduction

56 7

89410 11

KE8950R / KE8952R (Receiver) Rear View

No. Component Description

1 Grounding

Terminal

2 Reset This switch must be pushed with a thin object, such as the

3 Audio Ports These mini stereo ports are for the local speakers (green)

4 USB Port Use this port for virtual media or a USB peripheral device.

5 Power Jack The cable from the DC Power adapter connects here.

6 Function Switch Use this slide switch to set the unit’s mode:

7 RS-232 Port This RS-232 serial port is for connecting to a serial terminal.

The wire used to ground the unit connects here.

end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

and microphone (pink).

Note: 1. When using a USB disk plugged into this port, see



USB Mode, page 224.

2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

Extension: Sets the device to use the normal TX to RX extension mode.

RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.

KVM over IP Matrix System User Manual

No. Component Description

8 Console Ports The unit’s USB keyboard and USB mouse plug into these

ports. When using a keyboard or mouse with special functions, see USB Mode, page 224.

9 LAN Port The cable that connects the unit to the LAN plugs in here.

This port is PoE enabled* for KE8952 for power redundancy or cable management.

*Requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).

10 SFP Port The Gigabit Ethernet (GbE) optical fiber cable that connects

the unit to the LAN plugs in here.

11 HDMI Output The cable from the local HDMI monitor plugs in here.

Chapter 1. Introduction

KE8900ST (Transmitter) Front, Rear and Side View

No. Component Description

1 Reset This switch must be pushed with a thin object, such as the

end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

KVM over IP Matrix System User Manual

No. Component Description

2 LAN LED This LED indicates the network status.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

3 Power LED Lights blue to indicate the unit is turned on.

4 LAN Port The cable that connects the unit to the LAN plugs in here.

5 RS-232 Port This RS-232 serial port is for connecting to the computer for

6 USB Type-B

Port

7 HDMI Input The cable from the local HDMI monitor plugs in here.

8 3-Pole Terminal

Block

9 Power Jack The cable from the DC Power adapter connects here.

10 Grounding

Terminal

serial control.

Note: When a LAN connection is detected serial commands bypass the KE8900ST and are sent across the network to the receiver. When no LAN connection is detected serial commands are automatically directed to the KE8900ST for local configuration and control.

The USB port that links the Transmitter to the computer .

Insert DC + and - wires (DC 12 to 48V) to the terminal block for power input.

The wire used to ground the unit connects here.

Chapter 1. Introduction

KE8900SR (Receiver) Front, Rear and Side View

No. Component Description

1 USB Peripheral

Port

2 Console Ports The unit’s USB keyboard and USB mouse plug into these

Use this port for virtual media or a USB peripheral device.

Note: 1. When using a USB disk plugged into this port, see

USB Mode, page 224.

2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

ports.

KVM over IP Matrix System User Manual

No. Component Description

3 Reset This switch must be pushed with a thin object, such as the

4 LAN LED This LED indicates the network status.

5 Power LED Lights blue to indicate the unit is turned on.

6 LAN Port The cable that connects the unit to the LAN plugs in here.

7 RS-232 Port This RS-232 serial port is for connecting to the computer for

8 HDMI Output The cable from the local HDMI monitor plugs in here.

9 Power Jack The cable from the DC Power adapter connects here.

10 Grounding

Terminal

end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

serial control.

The wire used to ground the unit connects here.

Chapter 1. Introduction

KE9900ST (Transmitter) Front, Rear and Side View

No. Component Description

1 Reset This switch must be pushed with a thin object, such as the

end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

KVM over IP Matrix System User Manual

No. Component Description

2 LAN LED This LED indicates the network status.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

3 Power LED Lights blue to indicate the unit is turned on.

4 LAN Port The cable that connects the unit to the LAN plugs in here.

5 RS-232 Port This RS-232 serial port is for connecting to the computer for

6 USB Type-B

Port

7 DisplayPort

Input

8 3-Pole Terminal

Block

9 Power Jack The cable from the DC Power adapter connects here.

10 Grounding

Terminal

serial control.

The USB port that links the Transmitter to the computer.

The cable from the local DisplayPort monitor plugs in here.

Insert DC + and - wires (DC 12 to 48V) to the terminal block for power input.

The wire used to ground the unit connects here.

Chapter 1. Introduction

KE9950T / KE9952T (Transmitter) Front View

No. Component Description

1 Audio Ports These mini stereo ports are for the speakers (green)

2 KVM Ports The USB KVM cable supplied with the package that

3 RS-232 Port This RS-232 serial port is for connecting to the

4 Remote / Local LED Lights Green to indicate which side of the installation

5 LAN LED This LED indicates the network status.

6 Power LED Lights blue to indicate the unit is turned on.

and microphone (pink).

links the Transmitter to the computer plugs into these ports.

computer for serial control.

(Local or Remote) currently has KVM control of the computer.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

KVM over IP Matrix System User Manual

KE9950T / KE9952T (Transmitter) Rear View

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as

3 Audio Ports These mini stereo ports are for the local speakers

4 Power Jack The cable from the DC Power adapter connects here.

5 Function Switch Use this slide switch to set the unit’s mode to:

the end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

(green) and microphone (pink).



Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*



RS-232 Config/Access Control: The device is ready to be configured via serial commands through the RS-232 port. When connected to a KVM over IP Access Control Box (2XRT-0015G), users can enable / disable control privileges of the connected receivers.



Local: Only the local Transmitter has KVM control of the computer. The Receiver’s KVM access to the computer is locked.

Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.

Chapter 1. Introduction

No. Component Description

6 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

7 Console Ports The unit’s USB keyboard and USB mouse plug into

these ports.

8 LAN Port The cable that connects the unit to the LAN plugs in

here.

This port is PoE enabled* for KE9952 for power redundancy or cable management.

*Requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).

9 SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that

connects the unit to the LAN plugs in here.

10 DisplayPort Output The cable from the local DisplayPort monitor plugs in

here.

11 Power Jack

(KE9950T only)

Connect a second power source for power redundancy.

KVM over IP Matrix System User Manual

1432

Graphics

OSD

Video

POWER

LAN LOCAL

REMOTE

56 7

KE9950R / KE9952R (Receiver) Front View

No. Component Description

1 Power LED Lights blue to indicate the unit is turned on.

2 LAN LED This LED indicates the network status.



Lights when connected to the LAN and blinks when the Ethernet connection is active:



Orange: 10 Mbps



Orange + Green: 100 Mbps



Green: 1000 Mbps



Off when not connected to the LAN.

3 Local LED Lights green to Indicate the Transmitter has KVM

4 Remote LED Lights green to Indicate the Receiver has KVM access

5 Graphics Pushbutton Sets the image quality of the display to the highest

6 OSD Pushbutton Use this pushbutton to open the OSD menu.

7 Video Pushbutton Sets the image quality of the display to a grade that is

8 USB Port Use this port for virtual media or a USB peripheral

access of the computer.

of the computer.

possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.

Graphics mode is selected by default.

optimized for playing videos. This toggle button turns off the Graphics Pushbutton option.

device.

Note: 1. When using a USB disk plugged into this

port, see USB Mode, page 224.

2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

Chapter 1. Introduction

KE9950R / KE9952R (Receiver) Rear View

No. Component Description

1 Grounding Terminal The wire used to ground the unit connects here.

2 Reset This switch must be pushed with a thin object, such as

3 Audio Ports These mini stereo ports are for the local speakers

4 USB Port Use this port for virtual media or a USB peripheral

5 Power Jack The cable from the DC Power adapter connects here.

6 Function Switch Use this slide switch to set the unit’s mode:

the end of a paper clip.



Press and release to reboot the device.



Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.



Press and hold it in for more then three seconds resets the unit back to its factory default settings*.

(green) and microphone (pink).

device.

Note: 1. When using a USB disk plugged into this



port, see USB Mode, page 224.

2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

Extension: Sets the device to use the normal TX to RX extension mode.

RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.

KVM over IP Matrix System User Manual

No. Component Description

7 RS-232 Port This RS-232 serial port is for connecting to a serial

terminal.

8 Console Ports The unit’s USB keyboard and USB mouse plug into

9 LAN Port The cable that connects the unit to the LAN plugs in

10 SFP Slot The Gigabit Ethernet (GbE) optical fiber cable that

11 DisplayPort Output The cable from the local DisplayPort monitor plugs in

12 Power Jack

(KE9950R only)

these ports.

here.

This port is PoE enabled* for KE9952 for power redundancy or cable management.

*Requires power board version B01G or later (see PoE Power Redundancy on page 76 for more details).

connects the unit to the LAN plugs in here.

here.

Connect a second power source for power redundancy.

PoE Power Redundancy

For power redundancy with PoE-enabled models, the unit’s underside label must be printed with a “Power Board Version: B01G” string. An example is shown below and the string is indicated in the diagram:

Chapter 2

1. Important safety information regarding the placement of this device is found on page 339. Please review it before proceeding.

2. Make sure that the power to all devices connected to the installation is turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

Hardware Setup

Mounting

For convenience and flexibility, the transmitters can be mounted on system racks or on a wall.

Note: Optional mounting options are available, refer to Optional Rack

Mounting on page 368 for more information.

It is highly recommended that the AiT unit(s) is mounted on a system rack or on a wall and avoid stacked setup to ensure proper ventilation.

The following sections will demonstrate on how to mount the transmitters with the included mounting kit.

ATEN KE6900AR, KE6900AT, KE6900R, KE6900ST, KE6900 User guide

Specifications and Main Features

Frequently Asked Questions

User Manual

EMC Information

RoHS

User Information

Online Registration

Telephone Support

User Notice

About This Manual

Contents

Package Contents

KE6900 / KE6940

KE6900A / KE6940A

KE6900AiT / KE6940AiT

KE6900ST

KE6910 / KE6912

KE6920 / KE6922

KE8900S

KE8950 / KE8952

KE9900ST

KE9950 / KE9952

Conventions

Product Information

Overview

Features

Supported Video Resolutions

Requirements

Console

Computers

Cables

Minimum Hardware/Software Requirements

Components

KE6900T (Transmitter) Front View

KE6900T (Transmitter) Rear View

KE6900R (Receiver) Front View

KE6900R (Receiver) Rear View

KE6900AT (Transmitter) Front View

KE6900AT (Transmitter) Rear View

KE6900AR (Receiver) Front View

KE6900AR (Receiver) Rear View

KE6900AiT (Transmitter) Front View

KE6900AiT (Transmitter) Rear View

KE6910T / KE6912T (Transmitter) Front View

KE6910T / KE6912T (Transmitter) Rear View

KE6910R / KE6912R (Receiver) Front View

KE6910R / KE6912R (Receiver) Rear View

KE6920T / KE6922T (Transmitter) Front View

KE6920T / KE6922T (Transmitter) Rear View

KE6920R / KE6922R (Receiver) Front View

KE6920R / KE6922R (Receiver) Rear View

KE6940T (Transmitter) Front View

KE6940T (Transmitter) Rear View

KE6940R (Receiver) Front View

KE6940R (Receiver) Rear View

KE6940AT (Transmitter) Front View

KE6940AT (Transmitter) Rear View

KE6940AR (Receiver) Front View

KE6940AR (Receiver) Rear View

KE6940AiT (Transmitter) Front View

KE6940AiT (Transmitter) Rear View

KE6900ST (Transmitter) Front, Rear and Top View

KE8950T / KE8952T (Transmitter) Front View

KE8950T / KE8952T (Transmitter) Rear View

KE8950R / KE8952R (Receiver) Front View

KE8950R / KE8952R (Receiver) Rear View

KE8900ST (Transmitter) Front, Rear and Side View

KE8900SR (Receiver) Front, Rear and Side View

KE9900ST (Transmitter) Front, Rear and Side View

KE9950T / KE9952T (Transmitter) Front View

KE9950T / KE9952T (Transmitter) Rear View

KE9950R / KE9952R (Receiver) Front View

KE9950R / KE9952R (Receiver) Rear View

PoE Power Redundancy

Mounting