Aten CS1708I User Manual

KVM On the NET

CS1708i / CS1716i

User Manual

www.aten.com

CS1708i / CS1716i User Manual

FCC Information

This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

RoHS

This product is RoHS compliant.

SJ/T 11364-2006

The following contains information that relates to China.

CS1708i / CS1716i User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International http://support.aten.com

North America http://www.aten-usa.com/product_registration

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959

China 86-10-5255-0110

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

United Kingdom 44-8-4481-58923

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

iii

CS1708i / CS1716i User Manual

Manual Part No. PAPE-0317-AT5G

F/W Version: 1.3.127

Manual Date: 2013-05-22

Package Contents

The CS1708i / CS1716i package consists of:

 1 CS1708i / CS1716i KVM Switch  2 Custom KVM Cable Sets (1 x PS/2; 1 x USB)  1 Console Cable  1 Firmware Upgrade Cable  1 Mounting Kit  1 Foot Pad Set (4 pcs)  1 Power Adapter  1 User Instructions*  1 Software CD

Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.

* Features may have been added to the CS1708i / CS1716i since this manual

was published. Please visit our website to download the most up-to-date version of the manual.

CS1708i / CS1716i User Manual

Contents

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

1. Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

CS1708i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

CS1716i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

CS1708i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

CS1716i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2. Hardware Setup

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Stacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Rack Mounting – Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Rack Mounting – Rear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Single Station Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Cable Connection Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Powering Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

CS1708i / CS1716i User Manual

3. Basic Operation

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

OSD/GUI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Keyboard Hotkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Hot Plugging Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Hot Plugging Console Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

USB Peripheral Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

4. Local Console Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

OSD Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

OSD Main Screen Headings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

F1: GOTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

F2: LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

F3: SET. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

F5: SKP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

F6: BRC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

F7: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

F8: LOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Hotkey Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Invoking Hotkey Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Hotkey Port Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Hotkey Configuration Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Toggling the Hotkey Invocation Keys . . . . . . . . . . . . . . . . . . . . . . 45

Setting the Port Operating System . . . . . . . . . . . . . . . . . . . . . . . . 46

Restore Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

5. Browser Login

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Main Webpage Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

User Access Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Administrative Function Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

CS1708i / CS1716i User Manual

6. Administration

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Access Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

IPv4 Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

DNS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

IPv6 Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

DNS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

IP Installer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Finishing Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

IP Filter / MAC Filter Conflict . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Modifying Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Deleting Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

RADIUS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

RADIUS Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

LDAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Log Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Working Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Mouse Sync Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Backup Configuration / User Accounts / Port Names . . . . . . . . . . . . . 73

Restore Configuration / User Accounts / Port Names . . . . . . . . . . . . . 74

7. The Windows Client Viewer

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Hotkey Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Configuring the Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Message Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Compose Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Changing Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

vii

CS1708i / CS1716i User Manual

The Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

The List Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Port Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Port Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

The Port Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Recalling the GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Auto Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

The Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

The Administration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

8. The Java Client Viewer

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

9. The Log File

The Log File Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

10. The Log Server

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

The Tick Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

11. AP Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

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CS1708i / CS1716i User Manual

Ending the Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

The Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

12. The Firmware Upgrade Utility

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Downloading the Firmware Upgrade Package . . . . . . . . . . . . . . . . .129

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Appendix

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

The Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

AP Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Additional Mouse Synchronization Procedures. . . . . . . . . . . . . . . . . . . . 149

Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Installing the Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Certificate Trusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

CS1708i. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

CS1708i / CS1716i User Manual

CS1716i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Restoring Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

OSD Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

CS1708i / CS1716i User Manual

About this Manual

This user manual is provided to help you get the most from your CS1708i / CS1716i system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Overview

Chapter 1, Introduction, introduces you to the CS1708i / CS1716i system.

Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, describes how to set up your installation. The necessary steps – from a basic single stage hookup to a complete 32-switch daisy chained operation are provided.

Chapter 3, Basic Operation, explains the fundamental concepts involved in operating the CS1708i / CS1716i.

Chapter 4, Local Console Operation, describes the concepts and procedures used to operate the CS1708i / CS1716i from a locally connected KVM console.

Chapter 5, Browser Login, explains how to log into the CS1708i / CS1716i with your browser, and explains the functions of the icons and buttons on the CS1708i / CS1716i web page.

Chapter 6, Administration, describes how to administer the CS1708i / CS1716i after logging in from a browser.

Chapter 7, The Windows Client Viewer, explains how to connect to the CS1708i / CS1716i with the Windows Client Viewer, and describes how to use the GUI to access and control the computers connected to the switch.

Chapter 8, The Java Client Viewer, describes how to connect to the CS1708i / CS1716i with the Java Client Viewer, and explains how to use the GUI to access and control the computers connected to the switch.

Chapter 9, The Log File, shows how to use the log file utility to view all the events that take place on the CS1708i / CS1716i.

Chapter 10, The Log Server, explains how to install and configure the Log Server.

Chapter 11, AP Operation, describes how to operate the CS1708i / CS1716i using Windows and Java Client application programs, rather than with the browser method.

CS1708i / CS1716i User Manual

Chapter 12, The Firmware Upgrade Utility, explains how to use this utility to upgrade the CS1708i / CS1716i's firmware with the latest available versions.

An Appendix, provides specifications and other technical information regarding the CS1708i / CS1716i.

Terminology

Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a KVM On the NET switch installation. Depending on the point of view, users and servers can be considered Local under some circumstances, and Remote under others:

 Switch’s Point of View

 Remote users – We refer to a user as a Remote user when we think of

him as someone who logs into the switch over the net from a location that is remote from the switch.

 Local Console – The keyboard mouse and monitor connected directly

to the switch.

 Servers – The servers attached to the switch via KVM Adapter Cables.

 User’s Point of View

 Local client users – We refer to a user as a Local client user when we

think of him as sitting at his computer performing operations on the servers connected to the switch that are remote from him.

 Remote servers – We refer to the servers as Remote servers when we

think of them from the Local Client User’s point of view – since, although they are locally attached to the switch, they are remote from him.

When we describe the overall system architecture we are usually speaking from the switch’s point of view – in which case the users are considered remote. When we speak about operations users perform via the browser, viewers, and AP programs over the net, we are usually speaking from the user’s point of view – in which case the switch and the servers connected to it are considered remote.

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CS1708i / CS1716i User Manual

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

1. Numbered lists represent procedures with sequential steps.

♦ Bullet lists provide information, but do not involve sequential steps.

→ Indicates selecting the option (on a menu or dialog box, for

press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

example), that comes next. For example, Start open the Start menu, and then select Run.

Indicates critical information.

→ Run means to

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com

North America http://www.aten-usa.com

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xiv

Chapter 1

Local

On the

NET

Introduction

Overview

The CS1708i and CS1716i KVM switches are IP-based KVM control units that allow both local and remote operators to monitor and access multiple computers from a single console. For example, a single CS1708i or CS1716i can control up to 8 or 16 computers. By daisy chaining up to 15 additional CS1708 controlled from a single keyboard-monitor-mouse console.

Since the CS1708i / CS1716i uses TCP/IP for its communications protocol, it can be accessed from any computer on the Net - whether that computer is located down the hall, down the street, or half-way around the world.

A or CS1716A switches, as many as 128 or 256 computers can all be

Remote operators can log in from anywhere on the net via their browser. Once they successfully log in, operators can take control using either the Windows Client or Java Client utility. Inclusion of a Java-based client allows the switches work with Java 2 enabled operating systems. The client software allows operators to exchange keyboard, video and mouse signals with the computers attached to the CS1708i / CS1716i just as if they were present locally and working on the equipment directly. With the Panel Array feature, the video output of up to 8 or 16 computers can be displayed at the same time.

In addition to TCP/IP connectivity, the CS1708i / CS1716i provides KVM ports for a local console – allowing access and control from the data center as well as over the Net. Local access to any computer on the installation is easily accomplished either by pressing the front panel port selection switches; entering hotkey combinations from the keyboard; or by means of a powerful

CS1708i / CS1716i User Manual

menu driven multilingual on-screen display (OSD) system. A convenient Auto Scan function also permits automatic scanning and one-by-one monitoring of the activities of selected computers.

Note: The switches utilize a single shared bus – although they support local

and remote login at the same time, they do not support independent operation. If a local user logs in while a remote user has already opened a session, the local user sees the same screen that the remote user is working on.

For local access, the CS1708i / CS1716i supports resolutions of up to 2048 x

1536. For remote access, the switches support up to 1600 x 1200 @ 60Hz / 24 bit color depth.

Setup is fast and easy; plugging cables into their appropriate ports is all that is entailed. Because the switches intercept keyboard input directly, there is no need to get involved in complex software installation routines, or to be concerned with incompatibility problems.

A custom ASIC (patent pending) provides an auto-sensing function that recognizes the position of each station on the chain, eliminating the need to manually set the position with DIP switches. A seven segment front panel LED displays each station's position for easy identification.

By allowing a single console to manage all the attached computers, a CS1708i / CS1716i installation: eliminates the expense of having to purchase a separate keyboard, monitor, and mouse for each computer; saves all the space those extra components would take up; saves on energy costs; and eliminates the inconvenience and wasted effort involved in constantly moving from one computer to another.

Since the firmware is upgradeable, you can stay current with the latest functionality improvements simply by downloading firmware updates from our website as they become available.

With its advanced security features, the CS1708i / CS1716i provide the fastest, most reliable, most cost effective way to remotely access and manage widely distributed multiple computer installations.

1. Introduction

Features

 A single console controls up to 8 (CS1708i) or 16 (CS1716i) computers  Daisy chain up to 15 additional units – control up to 128 (CS1708i) or 256

(CS1716i) computers from a single console

 Auto-sensing of station's position on daisy chained installations; no need

for manual dip switch setting; front panel led indicates station's position

 Hot pluggable – add or remove computers without having to power down

the switch

 Port names automatically reconfigured when station sequence is changed  Convenient computer selection via front panel pushbuttons, hotkeys and

multilingual on-screen display (OSD) menus

 Multiplatform support – Windows 2000/XP/Vista, Linux, Mac, and Sun  Secure keyboard/mouse/video transmission via RC4 128bit encryption  Supports SSL 128bit data encryption and RSA 1024bit certificates for

secure user logins from a browser

 Two level password security – up to 64 user accounts with separate profiles for

each

 Up to 32 concurrent logins  External (Remote) authentication support: RADIUS, LDAP, LDAPS, MS

Active Directory

 Supports ALTUSEN CC (Central Control) Management  Multilanguage web UI support featuring a tree-structured local and remote

OSD

 On-screen keyboard with multilanguage support  Front panel USB 1.1 hub allows connected computers to access USB

peripherals

 Dual Interface – supports PS/2 or USB keyboard and mouse computer

connections with automatic interface detection

 USB / PS/2 keyboard and mouse emulation – computers boot even when

the console focus is elsewhere

 Supports USB keyboards for PC, Mac and Sun  Mouse DynaSync™ – automatic locked-in synching of the remote and

local mouse pointers

CS1708i / CS1716i User Manual

 Superior video quality – up to 2048 x 1536; DDC2B for the local console;

up to 1600 x 1200 @ 60Hz / 24 bit color depth for remote sessions

 Video DynaSync– stores the console monitor's EDID (Extended Display

Identification Data) to optimize display resolution

 Resizable remote desktop window  Windows client and Java client software support; Java client works with

all operating systems

 Panel array mode enables user to monitor multiple servers from single

screen at the same time – each selected server’s video output appears in a separate panel – users can easily select the number of panels to view

 Message board allows logged in users to communicate with each other,

and allows a user to take exclusive control of the KVM functions

 Adjustable video quality for flexible adaptation to diverse network

environments

 Auto Scan feature for monitoring user-selected computers  Broadcast mode; operations simultaneously performed on all selected computers

(software installation, system-wide shutdown, etc.).

 IPv6 capable  Firmware upgradable  Backup and restore configuration and user account settings  Event logging  Enable/disable browser access  Rack mountable in a 19" (1U) system rack

1. Introduction

Requirements

General

 For best results, we recommend that the computers used to access the

CS1708i / CS1716i have at least a P III 1 GHz processor, and that their screen resolution is set to 1024 x 768

 For best results, we recommend an Internet connection speed of at least

128 kbps

 Browsers must support 128 bit data encryption  To run the Windows client, you must have DirectX 8.0 or higher installed  To run the Java client, you must have Sun's Java Runtime Environment

(JRE) 6, Update 3, or higher installed

 To run the Log Server, you must have the Microsoft Jet OLEDB 4.0 (or

higher) driver installed

Console

The following hardware components are required for the KVM console:  A monitor capable of displaying the highest resolution provided by any

computer in the installation.

 A keyboard and mouse (USB or PS/2).

Computers

The following hardware components are required for each computer:

 A video graphics card with an HDB-15 port.  Either a Type A USB port and USB host controller (for connecting to a

USB KVM Adapter Cable – see Cables, below); or

 6-pin mini-DIN keyboard and mouse ports (for connecting to a PS/2 KVM

Adapter Cable – see Cables, below).

 For Sun legacy systems, an ATEN CV130A Sun Console Converter (for

PS/2 KVM Adapter Cable Connection – see Cables, below).

CS1708i / CS1716i User Manual

Cables

Substandard cables might damage the connected devices or degrade overall performance. For optimum signal integrity and to simplify the layout use the high quality custom cable sets described below.

Function Length Part Number

KVM switch to KVM switch (daisy chaining)

KVM switch to computer PS/2 1.2 m

USB 1.2 m

0.6 m

1.8 m

3.0 m

6.0 m

1.8 m

3.0 m

5.0 m

2L-1700 2L-1701

2L-5201P 2L-5202P 2L-5203P 2L-5206P 2L-5702P

2L-5201U 2L-5202U 2L-5203U 2L-5205U

Operating Systems

Supported operating systems are shown in the table, below:

OS Versi on

Windows 2000 and higher

Linux RedHat 7.1 and higher

Fedora Core 5 and higher

SuSE 9.0 and higher

Mandriva (Mandrake) 9.0 and higher

UNIX AIX 4.3 and higher

FreeBSD 3.51 and higher

Sun Solaris 8 and higher

Novell Netware 5.0 and higher

Mac OS 9 and higher

DOS 6.2 and higher

1. Introduction

Browsers

Supported browsers for users that log into the KVM On the NETTM switch include the following:

Browser Ver sio n

IE 6 and higher

Firefox 1.5 and higher

Mozilla 1.7 and higher

Safari 4.0 and higher

Opera 9.0 and higher

Netscape 8.1 and higher

CS1708i / CS1716i User Manual

Components

Front Panel

CS1708i

1&2

CS1716i

1&2

345678

1. Introduction

No. Component Description

1Port

Selection

Switches

Press a button to give the KVM focus to the computer attached to its corresponding port.

 Simultaneously pressing Buttons 1 and 2 for 3 seconds

performs a Keyboard and Mouse Reset.

 Simultaneously pressing buttons 7 & 8 on the CS1708i, or

buttons 15 & 16 on the CS1716i, starts Auto Scan mode. See F7: SCAN, page 38

2 Port LEDs The Port LEDs are built into the Port Selection Switches. The

ones on the left are the On Line LEDs; the ones on the right are the Selected Port LEDs:

 An On Line LED lights ORANGE to indicate that the computer

attached to its corresponding port is up and running.

 A Selected LED lights GREEN to indicate that the computer

attached to its corresponding port is the one that has the KVM focus.

3 Reset Switch Pressing this switch performs a system reset. When the system

4 USB Port USB peripherals (flash drive, CD-ROM, etc.) plug into this port.

5 Firmware

Upgrade

Recovery

Switch

6 Firmware

Upgrade Port

7 Power LED Lights to indicate that the switch is powered up and ready to

8 Station ID

LED

is reset, the switch beeps, and the port LEDs flash in succession until the reset is complete. After the reset is complete you can login again.

Note: This switch is recessed and must be pushed with a small object, such as the end of a paper clip or a ballpoint pen.

Peripherals can be shared among the connected computers.

During normal operation and while performing a firmware upgrade, this switch should be in the NORMAL position. If a firmware upgrade operation does not complete successfully, this switch is used to perform a firmware upgrade recovery. See Firmware Upgrade Recovery, page 134, for details.

The firmware upgrade cable that transfers the firmware upgrade data from the administrator's computer to the CS1708i / CS1716i, plugs into this RJ-11 connector.

operate.

The CS1708i / CS1716i station ID is displayed here. If this is a single station installation (see page 19), or the first station of a daisy chained installation (see page 21), the switch has a station ID of 01.

On a daisy chained installation, the CS1708i / CS1716i autosenses its position and displays the station ID that corresponds to its place in the chain. (see Port IDNumbering, page 25 for details).

CS1708i / CS1716i User Manual

3 4 5 6 7

Rear Panel

CS1708i

CS1716i

1. Introduction

No. Component Description

1 Daisy Chain Port When Daisy Chaining Units (see Daisy Chaining,

2 KVM Port Section The KVM cables that link to the computers plug in

3 Grounding Terminal The grounding wire used to ground the CS1708i /

4 Cable Tie Slot If you want to use a cable tie to gather the cables

5 Power Jack The power adapter cable plugs in here.

6 LAN Port The cable that connects the CS1708i / CS1716i to the

7 Console Port The custom Console Cable set that connects the

page 21), the daisy chain cable plugs in here.

here.

Note: The shape of these 15-pin connectors has been specifically modified so that only custom KVM cables designed to work with this switch can plug in. (See Cables, page 6, for details.) Do NOT attempt to use ordinary 15-pin VGA connector cables to link these ports to the computers.

CS1716i attaches here.

together, you can run it through this slot to attach it to the unit.

Internet, LAN, or WAN plugs in here. The LED on the left side of the port indicates data transmission speed: Orange for 10 Mbps; Green for 100 Mbps. The LED on the right side of the port flashes Green when the switch is being accessed remotely.

console monitor, keyboard, and mouse to the switch plugs in here.

CS1708i / CS1716i User Manual

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Chapter 2

1. Important safety information regarding the placement of this device is provided on page 135. Please review it before proceeding.

2. Make sure that power to all devices that you will be installing has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

Hardware Setup

Overview

For convenience and flexibility that allows mixing PS/2 and USB interfaces, as well as multiple platforms, the CS1708i / CS1716i design utilizes custom KVM cables that serve as intermediaries between the switch and the connected computers (refer to the Cable Connection Diagrams, on page 20).

A separate custom KVM cable is required for each computer connection. The custom KVM cables are listed under Cables, on page 6. Consult your dealer to find out which custom KVM cables best fit your needs.

Before You Begin

CS1708i / CS1716i User Manual

Stacking and Rack Mounting

The CS1708i / CS1716i can be stacked on the desktop or rack mounted at the front or rear of the rack. The following sections take you through the procedures for each method.

Note: 1. Allow at least 5.1 cm on each side for adequate ventilation and

12.7 cm at the rear for power cord and cable clearance.

2. The standard rack mounting kit does not include screws or cage nuts. If you need additional screws or cage nuts, contact your rack dealer.

Stacking

The CS1708i / CS1716i can be placed on any level surface that can safely support its weight and the weight of the attached cables. Make sure that the surface is clean and free of any materials that can block the exhaust vents or otherwise interfere with normal operation of the switch.

To place the CS1708i / CS1716i, or to stack units if you are daisy chaining them, remove the backing material from the bottom of the rubber feet that came with this package, and stick them onto the bottom panel at the corners, as shown in the diagram, below:

2. Hardware Setup

Rack Mounting – Front

1. Remove the screws from the left and right sides of the switch (2 screws total) near the front of the switch.

2. Use the M3 x 8 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides near the front of the unit.

(Continues on next page.)

CS1708i / CS1716i User Manual

(Continued from previous page.)

3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with the holes in the rack. Secure the mounting brackets to the front of the rack.

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