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USB KVM Switch
CS-1708
CS-1716
User Manual
www.aten.com
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CS-1708 / CS-1716 User Manual
FCC Information
This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
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CS-1708 / CS-1716 User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International – http://support.aten.com
North America – http://www.aten-usa.com/product_registration
Telephone Support
International – 886-2-8692-6959
North America – 1-888-999-ATEN
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed `as is'.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
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CS-1708 / CS-1716 User Manual
A
Package Contents
1 CS-1708 or CS-1716 KVM Switch
2 Custom KVM Cable Sets
1 Firmware Upgrade Cable
1 Power Adapter
1 Rack Mount Kit
1 User Manual
1 Quick Start Guide
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
* Features may have been added to the CS-1708 / CS-1716 since this manual
was printed. Please visit our website to download the most up-to-date version
of the manual.
© Copyright 2007 ATEN® International Co., Ltd.
Manual Part No. PAPE-0228-1AT
Printing Date: 07/2007
TEN and the ATEN logo are registered tr ademarks of ATEN International Co. , Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
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CS-1708 / CS-1716 User Manual
Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
1. Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Hardware Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
CS-1708 / CS-1716 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
CS-1708 / CS-1716 Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
2. Installation
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Single Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . .11
USB Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Daisy Chain Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . .13
3. Basic Operation
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Switching Station Positions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Hot Plugging KVM ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Hot Plugging Console Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
4. OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
OSD Main Screen Headings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
F1 GOTO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
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F2 LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
F3 SET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
F4 ADM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
F5 SKP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
F6 BRC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
F7 SCAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
F8 LOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
5. Hotkey Operation
Invoking Hotkey Mode (HKM). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
When HKM is active:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Hotkey Port Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Selecting the Active Port: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Auto Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Hotkey Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Alternate Hotkey Invocation Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Alternate OSD Invocation Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Platform Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Miscellaneous Actions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
6. Keyboard Emulation
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Sun Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
7. The Firmware Upgrade Utility
Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Upgrade Succeeded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Upgrade Failed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
CS-1708 / CS-1716 Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . .47
CS-1708 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
CS-1716 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Administrator Login Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
OSD Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
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About this Manual
This User Manual is provided to help you get the most from your c/c system.
It covers all aspects of installation, configuration and operation. An overview
of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CS-1708 / CS-1716 system.
Its purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Installation, provides the necessary information for setting up
your installation – from a basic single stage hookup to a complete 3-level
cascade.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the CS-1708 / CS-1716.
Chapter 4, OSD Operation, provides a complete description of the CS1708 / CS-1716's OSD (On Screen Display), and how to work with it.
Chapter 5, Hotkey Opera tion , details all of the concepts and procedures
involved in the Hotkey operation of your CS-1708 / CS-1716 installation.
Chapter 6, Keyboard Emulation, provides tables that list the PC to Mac
and PC to Sun keyboard emulation mappings.
Chapter 7, The Firmware Upgrade Utility, explains how to use this
utility to upgrade the CS-1708 / CS-1716's firmware with the latest available
versions.
An Appendix, provides specifications and other technical information
regarding the CS-1708 / CS-1716.
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Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦ Bullet lists provide information, but do not involve sequential steps.
→ Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
open the Start menu, and then select Run.
Indicates critical information.
Product Information
→ Run means to
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers
International – http://www.aten.com
North America – http://www.aten-usa.com
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Chapter 1
Introduction
Overview
The Master View CS-1708 and CS-1716 KVM Switches are control units that
allow access to multiple computers from a single console (keyboard, mouse,
and monitor). A single Master View can control up to eight (CS-1708) or 16
(CS-1716) computers.
As many as 31 additional switches can be added in a daisy chain configuration,
allowing up to 512 computers to be controlled from a single keyboard-monitormouse console. A seven segment front panel LED displays each Station's
position for easy identification. An auto-sensing function recognizes the
position of each station (switch) on the chain, eliminating the need to manually
set the position with DIP switches.
The CS-1708 and CS-1716 improve on previous models by providing USB
ports for the console Keyboard and Mouse, and by transferring keyboard and
mouse data to the computers via the faster, more reliable USB bus rather than
the traditional PS/2 connection and in providing Multimedia keyboard support.
The CS-1708 and CS-1716 also utilize a custom ASIC (patent pending) for
increased reliability and enhanced performance. By incorporating high density
15 pin KVM port connectors instead of the usual 25 pin connectors, a full, 16
port switch can be installed in a 1U system rack.
An included Firmware Upgrade Utility allows you can stay current with new
improvements in switch functionality by downloading the latest firmware files
from our website and using the utility to quickly and conveniently perform the
upgrade.
Setup is fast and easy; simply plug cables into their appropriate ports. There is
no software to configure, no installation routines, and no incompatibility
problems. Since the CS-1708 / CS-1716 intercepts keyboard input directly, it
works on multiple operating platforms (PC compatible, Mac, Sun).
Access to any computer on the installation is easily accomplished either by
entering Hotkey combinations from the keyboard, or by means of a powerful
menu driven OSD (On Screen Display) sys tem. A convenient Auto Scan
feature also permits automatic scanning and monitoring of the activities of all
computers running on the installation one by one.
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CS-1708 / CS-1716 User Manual
Since a single console manages all of the computers on your installation, a CS1708 / CS-1716 KVM switch setup: (1) eliminates the expense of having to
purchase a separate keyboard, monitor, and mouse for each computer; (2) saves
all the space those extra components would take up; (3) saves on energy costs;
and (4) eliminates the inconvenience and wasted effort involved in constantly
moving from one computer to another.
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1. Introduction
Features
A single KVM console (USB Keyboard, Monitor, and USB Mouse)
controls 8 (CS-1708) or 16 (CS-1716) computers - daisy chain up to 31
additional units - control up to 256 or 512 computers from a single console
Hot pluggable - add or remove computers for maintenance without
powering down the switch - port names are automatically reconfigured
when the station sequence is changed
LED Display For Easy Status Monitoring
Auto Scan feature for monitoring user-selected computers
Convenient computer selection via Hotkeys and intuitive OSD menus
OSD is mouse-driven for quick and efficient menu navigation - OSD port
list automatically expands when stations are added - OSD screen
automatically adjusts to resolution changes
OSD or hotkey selection of the OS and keyboard language
Keyboard and mouse emulation - computers boot even when the console
focus is elsewhere
Supports Microsoft IntelliMouse and the scrolling wheel on most mice -
Supports Logitech and Microsoft wireless keyboards and mice
Multimedia keyboard support
Administrator/User password authorization for enhanced security (PSP);
administrator synchronized confirmation between master and slave
stations
Two types of logout - manual and timed
Superior video quality - 2048 x 1536; DDC2B
DDC emulation - video settings of each computer is automatically
adjusted for optimum output to the monitor
Upgradable firmware - all switches upgraded at the same time via the
daisy chain bus
Backward compatible with the Master View CS-1216A KVM switch
series
Compatible with multiple operating platforms: PC, Mac, and Sun
Supports: Windows 98 or higher; Mac OS8.6 or higher; Sun Blade 2000/
100 (Solaris 8); Linux Red Hat 7.1 or higher
Rack mountable in 19" system rack (1U)
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CS-1708 / CS-1716 User Manual
Hardware Requirements
Console
A VGA, SVGA, or Multisync monitor capable of the highest resolution
that you will be using on any computer in the installation.
A USB mouse
A USB keyboard
Computers
The following equipment must be installed on each computer:
A VGA, SVGA or Multisync card.
Type A USB port.
Cables
Substandard cables may damage the connected devices or degrade overall
performance. For optimum signal integrity and to simplify the layout, we
strongly recommend that you use the high quality CS Custom Cable sets
described below:
Function Length CS Part Number
Daisy Chain 0.6m 2L-1700
1.8m 2L-1701
USB KVM 1.2m 2L-5201U
1.8m 2L-5202U
3.0m 2L-5203U
To purchase CS Custom KVM cable sets, contact your dealer.
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CS-1708 / CS-1716 Front View
1. Introduction
2 314
2 314
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CS-1708 / CS-1716 User Manual
No. Component Description
1 Port LEDs The Port LEDs provide status information about their
corresponding KVM ports. There is one pair for each port.
The one on the left is the On Line LED; the one on the right
is the Selected Port LED:
An On Line LED lights ORANGE to indicate that the
computer attached to its corresponding port is up and
running.
A Selected LED lights GREEN to indicate that the
computer attached to its corresponding port is the one
that has the KVM focus. The LED is steady under
normal conditions, but flashes when its port is accessed
under Auto Scan Mode (see page 29).
When the switch is first powered on, the On Line and
Selected LEDs blink in sequence as the Switch
performs a self-test.
2 Reset Switch Pressing this switch in performs a system reset. The
switch is recessed and must be pushed with a thin object such as the end of a paper clip, or a ball point pen.
3 Power LED The Power LED lights to indicate that the CS-1708 is
powered up and ready to operate.
4 Station ID LED The switch's Station ID is displayed here. If this is a Single
Station installation (see page 10), or the First Station on a
Daisy Chained installation (see page 12), the CS-1708 has
a Station ID of 01.
On a Daisy Chained installation, the CS-1708 auto-senses
its position and displays the Station ID that corresponds to
its place in the chain. (see Port ID Numbering, page 16, for
details).
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CS-1708 / CS-1716 Rear View
1. Introduction
4
3 65
4
3 65
1
7
1
7
2
2
7
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CS-1708 / CS-1716 User Manual
No. Component Description
1 Daisy Chain
Ports
2 KVM Port
Section
3 Cable Tie Slot If you want to use a cable tie to gather the cables together,
4 Power Jack The power adapter cable plugs in here.
5 Firmware
Upgrade Port
6 Firmware
Upgrade Reset
Switch
7 Console Port
Section
When Daisy Chaining Units, the cables plug in here. The
port on the left is the Chain In port; the one on the right is
the Chain Out port.
The cables that link to the computers plug in here. The
shape of these connectors has been specifically modified
so that only cables designed to work with this switch can
plug in (see the Cables section on page 4 for details).
you can run it through this slot to attach it to the unit.
The Firmware Upgrade Cable that transfers the firmware
upgrade data from the administrator's computer to the
switch (see page 37), plugs into this RJ-11 connector.
During normal operation and while performing a fimware
upgrade, this switch should be in the NORMAL position.
See Firmware Upgrade Recovery, page 42 for details
about the use of this switch.
If this is a Single Station installation, or if this is the First
Station unit of a daisy chained installation, your USB
keyboard, monitor, and USB mouse plug in here.
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Chapter 2
Installation
1. Important safety information regarding the placement of this
device is provided on page 43. Please review it before
proceeding.
2. Make sure that power to all the devices you will be connecting
up have been turned off. You must unplug the power cords of
any computers that have the Keyboard Power On function.
Rack Mounting
The CS-1708 / CS-1716 can be mounted in a 1U system rack. For convenience
and flexibility, the mounting brackets can screw into either the front or the back
of the unit so that it can attach to the front or the back of the rack. To rack mount
the unit do the following:
1. Screw the mounting brackets into the sides of the unit at the front or the
rear, as shown in the diagram below.
2. Slide the unit into the rack and secure it to the rack.
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CS-1708 / CS-1716 User Manual
Single Stage Installation
Refer to the installation diagrams on the next page as you perform the
following steps. The numbers in the diagrams correspond to the steps:
1. Plug your USB keyboard, monitor, and USB mouse into the Console Ports
located on the unit's rear panel.
2. Use KVM cable sets to connect any available KVM port to the video and
USB ports of the computers you are connecting up.
Note: 1. Two cable sets are supplied with this package; additional sets
require a separate purchase. See Cables , page 4 for details.
2. The shape of the 15-pin KVM port connectors has been
specifically modified so that only KVM cables designed to work
with this switch can plug in.
3. Plug the power adapter cable into the switch's Power Jack, then plug the
power adapter into an AC power source.
This completes the single stage installation, and you can turn on the power to
the computers.
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2. Installation
Single Stage Installation Diagram
3
1
USB Cable Connection
2
2
2
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CS-1708 / CS-1716 User Manual
Daisy Chaining
To control even more computers, up to 31 additional switches can be daisy
chained down from the first unit. As many as 512 computers can be controlled
from a single console in a complete installation. Tables showing the relation
between the number of computers and the number of Master View CS-1708 /
CS-1716 units needed to control them are provided on page 47 in the
Appendix.
To set up a daisy chained installation, do the following:
1. Make sure that power to all the devices you will be connecting up has been
turned off.
2. Use a daisy chain cable set (described in the Cables section, page 4), to
connect the Chain Out port of the parent switch to the Chain In port of the
child switch (First Station Out to Second Station In, Second Station Out to
Third Station In, etc.).
Note: You cannot use the Chain In port of the First Station CS-1708 / CS-
1716, since it is the highest level parent.
3. Use KVM cable sets (described in the Cables section, page 4), to connect
any available KVM Port on the installation to the keyboard, video and
mouse ports of the computers you are installing.
4. Repeat the above steps for any additional CS-1708 / CS-1716 units you
wish to add to the chain.
5. Power up the installation according to the following procedure:
a) Plug in the power adapter for the First Station.
W ait for the unit to ascertain its Station ID and display it on the Station
ID LED. (The Station ID for the First Stage unit is 01, the ID for the
Second Stage unit is 02, the ID for the Third Stage unit is 03, etc.).
b) Plug in the power adapters for each Station on the installation in turn
(Second Station, then Third Station, etc.).
In each case, wait for the Station ID to be ascertained and displayed on
the current Station before plugging in the next one.
c) After all the Stations are up, power on the computers.
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2. Installation
Daisy Chain Installation Diagram
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Chapter 3
Basic Operation
Hot Plugging
The CS-1708 / CS-1716 supports hot plugging – components can be removed
and added back into the installation by unplugging their cables from the ports
without the need to shut the unit down. In order for hot plugging to work
properly, however, the procedures described below must be followed:
Switching Station Positions
You can switch station positions by simply unplugging from the old parent and
plugging into a new one.
Hot Plugging KVM ports
In order for the OSD menus to correspond to a KVM port change, you must
manually reconfigure the OSD to reflect the new port information. See SCAN/
SKIP MODE under the F3 SET functio n (see page 21), and the two Set Port
selections under the F4 ADM function (see page 23), for details.
Note: If the computer's Operating System does not support hot plugging, this
function may not work properly.
Hot Plugging Console Ports
The keyboard, monitor, and mouse can all be hot plugged. When hot
plugging the mouse:
a) You may unplug and replug the mouse (to reset the mouse, for
example), as long as you use the same mouse.
b) If you plug in a different mouse, all the stations and all the computers
on the installation must be shut down for 10 seconds, then restarted
following the Power Up Sequence described under Step 5 on page 12.
Note: If, after hot plugging there is no response to keyboard and/or
mouse input, perform a Keyboard and Mouse Reset by pressing
in the Reset button (see page 6).
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Port ID Numbering
Each KVM port on a Master View installation is assigned a unique Port ID.
The Port ID is made up of two parts: a Station Number, and a Port Number:
The Station Number - reflects the switch's position in the daisy chain
sequence. This corresponds to the number displayed on the front panel
Station ID LED.
The Port Number - reflects the port on the Station that the computer is
connected to.
The Station Number precedes the Port Number.
Station and Port numbers from 1 - 9 are padded with a preceding zero, so
they become 01 - 09.
For example, a computer attached to Port 6 of Station 12 would have a Port
ID of: 12-06.
Powering Off and Restarting
If it becomes necessary to Power Off one of the switches, unplug its power
adapter cable from the power jack.
Before starting it back up you must do the following:
1. Shut down all the computers that are attached to it.
Note: Unplug the power cords of any computers that have the Keyboard
Power On function. Otherwise, the switch will still receive power
from the computers.
2. Wait 10 seconds, then plug the power adapter back in.
3. After the CS-1708 / CS-1716 is up, Power On the compu ters.
Note: If you have shut down more than on e Station, power up the highest
Station first and work your way down to the lowest one.
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Chapter 4
OSD Operation
OSD Overview
The On Screen Display (OSD) is used to handle all computer control and
switching procedures. All procedures start from the OSD Main Screen. To pop
up the Main Screen, tap the [Scroll Lock] key twice.
Note: You can change the Hotkey to the Ctrl key (see OSD HOT KEY,
page 21).
The OSD incorporates a two level (Administrator / User) authorization system.
Before the OSD Main Screen comes up, a dialog box appears that asks you to
provide your Username and Password. If the Password Function has been set
(see SET USERNAME AND PASSWORD, page 23), you must provide them in
order to access the OSD Main Screen.
If this is the first time that the OSD is being run, or if the password function has
not been set, simply press [Enter] when the authorization dialog box appears.
The OSD Main Screen comes up in Administrator Mode, with access to all
functions.
When you invoke the OSD, a screen similar to the one below appears:
F1:GOTO F3:SET F5:SKP F7:SCAN X
F2:LIST F4:ADM F6:BRC F8:LOUT
ADMINISTRATOR
LIST:ALL
SN PN QV NAME
01 14 ATEN INTL.CO. 1
01 15 ATEN INTL.CO. 2
01 16 ATEN INTL.CO. 3
02 01 FAX SERVER 1
02 02 FAX SERVER 2
02 03 WEB SERVER 1
02 04 WEB SERVER 2
02 05 MAIL SERVER 1
z
z
z
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Please note the following:
The diagram depicts the Administrator's Main Screen. The User Main
Screen does not show the F4 ADM function.
OSD always starts in List view, with the highlight bar at the same position
it was in the last time it was closed.
Only the ports that have been set accessible by the Administrator for the
currently logged in User are visible (see SET ACCESSIBLE PORTS,
page 25, for details).
OSD Navigation
To dismiss the menu, and deactivate OSD, Click the X at the upper right
corner of the OSD Window; or press [Esc].
To Logout, Click F8 or the
press [F8].
To move up or down through the list one line at a time, Click the Up and
Down Triangle symbols (
there are more list entries than what can appear on the Main Screen, the
screen will scroll.
T o move up or down through the list one screen at a time, Click the Up and
Down Arrow symbols (ÏÐ), or use the [Pg Up] and [Pg Dn] keys. If there
are more list entries than what can appear on the Main Screen, the screen
will scroll.
To activate a port, double click it, or move the Highlight Bar to it then
press [Enter].
After executing any action, you automatically go back to the menu one
level above.
Z
Z
symbol at the top of the Main Screen, or
Z
) or use the Up and Down Arrow Keys. If
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OSD Main Screen Headings
4. OSD Operation
SN-PN This column lists the Port ID numbers (Station Number - Port Number)
QV If a port has selected for Quick View scanning (see SET QUICK VIEW
NAME If a port has been given a name (see EDIT PORT NAMES, page 24), its
for all the KVM ports on the installation. The simplest method to access
a particular computer is move the Highlight Bar to it, then press Enter.
PORTS, page 25), an arrowhead displays in this column to indicate so.
The computers that are powered on and are On Line have a Sun symbol
in this column to indicate so.
name appears in this column.
OSD Functions
OSD functions are used to configure and control the OSD. For example, you
can: rapidly switch to any port; scan selected ports only; limit the list you wish
to view; designate a port as a Quick View Port; create or edit a port name; or
make OSD setting adjustments.
To access an OSD function:
1. Either Click a Function Key field at the top of the Main Screen, or press a
Function Key on the keyboard.
2. In the Submenus that appear make your choice either by double clicking it,
or moving the Highlight Bar to it, then pressing [Enter].
3. Press [Esc] to return to the previous menu level.
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F1 GOTO
GOTO allows you to switch directly to a port either by keying in the port's
Name, or its Port ID.
To use the Name method, key in 1; key in the port's Name; then press
[Enter].
To use the Port ID method, key in 2; key in the Port ID; then press
[Enter].
Note: You can key in a partial Name or Port ID. In that case, the screen will
show all the computers that the User has View rights to (see SET
ACCESSIBLE PORTS, page 25), that match the Name or Port ID
pattern, regardless of the current List settings (see F2 LIST, for details).
To return to the OSD Main Screen without making a choice, press [Esc].
F2 LIST
The LIST function lets you broaden or narrow the scope of which port s the
OSD displays (lists) on the Main Screen.
Many of the OSD functions only operate on the computers that have been
selected for listing on the Main Screen with this function. The choices and their
meanings are given in the table below:
Choice Meaning
ALL Lists all of the ports on the installation.
QUICK VIEW* Lists only the ports that have been selected as Quick View Ports
POWERED ON Lists only the ports that have their attached computers Powered
QUICK VIEW +
POWERED ON*
(see SET QUICK VIEW PORTS, page 25).
On.
Lists only the ports that have been selected as Quick View Ports
(see SET QUICK VIEW PORTS, page 25), and that have their
attached computers Powered On.
* These items only show up on the Administrator's screen, since only he has
Quick View setting rights (see SET QUICK VIEW PORTS, page 25, for details).
Move the Highlight Bar to the choice you want, then press [Enter]. An icon
appears before the choice to indicate that it is the currently selected one.
After you make your choice and press [Enter], you return to the OSD Main
Screen with the newly formulated List displayed.
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4. OSD Operation
F3 SET
This function allows the Administrator and each User to set up their own
working environment. A separate profile for each is stored by the OSD and is
activated according to the Username that was provided during Login. To
change a setting:
1. Double click it; or move the highlight bar to it, then press [Enter].
2. After you select an item, a submenu with further choices appears. To make
a selection, either double click it; or move the Highlight Bar to it, then
press [Enter]. An icon appears before the selected choice to indicate
which one it is. The settings are explained in the following table:
Setting Function
OSD HOTKEY Selects which Hotkey activates the OSD function:
[Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl].
Since the Ctrl key combination may conflict with programs running
on the computers, the default is the Scroll Lock combination.
PORT ID
DISPLAY
POSITION
PORT ID
DISPLAY
DURATION
Allows you to position where the Port ID appears on the screen.
The default is the upper right corner, but you can choose to have it
appear anywhere on the screen.
Use the Mouse or the Arrow Keys plus Pg Up, Pg Dn, Home, End,
and 5 (on the numeric keypad with Num Lock off), to position the
Port ID display, then double click or press [Enter] to lock the
position and return to the Set submenu.
Determines how long a Port ID displays on the monitor after a port
change has taken place. The choices are: User Defined - which
lets you select the amount of time (from 1 - 255 sec.); and Always
On - which displays the Port ID at all times. If you select User
Defined, key in the number of seconds, then press [Enter]. The
default is 3 Seconds. A setting of 0 (zero) disables this function.
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Setting Function
PORT ID
DISPLAY
MODE
SCAN
DURATION
SCAN/SKIP
MODE
SCREEN
BLANKER
HOTKEY
COMMAND
MODE
HOTKEY Selects which keys invoke Hotkey Mode (see Invoking Hotkey
Selects how the Port ID is displayed: the Port Number alone
(PORT NUMBER); the Port Name alone (PORT NAME); or the
Port Number plus the Port Name (PORT NUMBER + PORT
NAME). The default is PORT NUMBER + PORT NAME).
Determines how long the focus dwells on each port as it cycles
through the selected ports in Auto Scan Mode (see F7 SCAN,
page 29). Key in a value from 1 - 255 seconds, then press [Enter].
Default is 5 seconds; a setting of 0 disables the Scan function.
Selects which computers will be accessed under Auto Scan Mode
(see F7 SCAN, page 29). Choices are:
ALL - All the Ports which have been set Accessible (see SET
ACCESSIBLE PORTS, page 25);
POWERED ON - Only those Ports which have been set Accessible
and are Powered On;
QUICK VIEW - Only those Ports which have been set Accessible
and have been selected as Quick View Ports (see SET QUICK
VIEW PORTS, page 25);
QUICK VIEW + POWERED ON - Only those Ports which have
been set Accessible and have been selected as Quick View Ports
and are Powered On. The default is ALL.
Note: The Quick View choices only show up on the Administrator's
screen, since only he has Quick View setting rights (see SET
QUICK VIEW PORTS, page 25, for details).
If there is no input from the console for the amount of time set with
this function, the screen is blanked. Key in a value from 1 - 30
minutes, then press [Enter]. A setting of 0 disables this function.
The default is 0 (disabled).
Enables / Disables the Hotkey function (see Hotkey Operation,
page 31) in case there is a conflict with programs running on the
computers. On enables the function, Off disables it. The default is
On.
Mode (HKM), page 31). Choices are [Num Lock] [-] or [Ctrl] [F12].
The default is [Num Lock] [-].
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4. OSD Operation
F4 ADM
F4 is an Administrator only function. It allows the Administrator to configure
and control the overall operation of the OSD. To change a setting double click
it; or use the Up and Down Arrow Keys to move the highlight bar to it then
press [Enter].
After you select an item, a submenu with further choices for you to select from
appears. Double click the choice you want, or move the Highlight Bar to it then
press [Enter]. An icon appears before the selected choice so that you know
which one it is. The settings are explained in the following table:
Setting Function
SET USERNAME
AND
PASSWORD
SET LOGOUT
TIMEOUT
This function is used to set Usernames and Passwords for the
Administrator and Users:
1. Usernames and Passwords for one Administrator and four
users can be set.
2. After you select one of the User fields or the Administrator field,
a screen that allows you to key in a Username and Password
appears. The Username and Password may be up to 12
characters long, and can consist of any combination of letters
and numbers (A - Z, 0 - 9).
3. For each individual, key in the Username and Password, then
press [Enter].
4. To modify or delete a previous Username and/or Password,
use the backspace key to erase individual letters or numbers.
If there is no input from the console for the amount of time set with
this function, the Operator is automatically logged out. A login is
necessary before the console can be used again.
This enables other Operators to gain access to the computers
when the original Operator is no longer accessing them, but has
forgotten to log out. To set the timeout value, key in a number from
1 - 180 minutes, then press [Enter]. If the number is 0 [zero], this
function is disabled. Default is 0 (disabled).
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Setting Function
EDIT PORT
NAMES
To help remember which computer is attached to a particular port,
every port can be given a name. This function allows the
Administrator to create, modify, or delete port names.
Note: Only the Ports currently chosen for the LIST view on the
main OSD screen (see F2 LIST, page 20), show up here.
To Edit a port name:
1. Use the Navigation Keys to move the highlight bar to it, then
press [Enter].
2. Key in the new Port Name, or modify/delete the old one. The
maximum number of characters allowed for the Port Name is
12. Legal characters include:
All alpha characters: a - z; A - Z
All numeric characters: 0 - 9
+ - / : . % ( ) [ ] ' ? and Space
Case does not matter; OSD displays the Port Name in all
capitals no matter how they were keyed in.
3. When you have finished editing, press [Enter] to have the
change take effect. To abort the change, press [Esc].
RESTORE
DEFAULT
VALUES
CLEAR THE
NAME LIST
ACTIVATE
BEEPER
This function is used to undo all changes and return the setup to
the original factory default settings. (Except for the Names that
were assigned to the Ports. The names are kept.)
This function is similar to Restore Default Values. The difference is
that it also clears the Port Names along with undoing all changes
and returning the setup to the original factory default settings.
Choices are Y (for On), or N (for Off). When activated, the beeper
sounds whenever a Port is changed; when activating the Auto
Scan function (see F7 SCAN, page 29); or an invalid entry is made
on an OSD menu. The default is Y.
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Setting Function
SET QUICK
VIEW PORTS
This function lets the Administrator select which Ports to include as
Quick View ports.
Note: Only the Ports currently chosen for the LIST view on the
main OSD screen (see F2 LIST, page 20), show up here.
To select/deselect a port as a Quick View Port, use the
Navigation Keys to move the highlight bar to it, then press
[Space].
When a port has been selected as a Quick View Port, an
arrowhead displays in the QV column of the LIST on the Main
Screen to indicate so. When a port is deselected, the arrowhead
disappears.
If one of the Quick View options is chosen for the LIST view (see
F2 LIST, page 20), only Ports that have been selected here will
show up on the LIST display on the main OSD screen.
If one of the Quick View options is chosen for Auto Scanning
(see SCAN/SKIP MODE, page 22), only Ports that have been
selected here will be Auto Scanned.
The default is for no ports to be selected.
SET
ACCESSIBLE
PORTS
This function allows the Administrator to define User access to the
computers on the installation on a Port-by-Port basis. For each
User, select the target Port; then press the [Spacebar] to cycle
through the choices: F (Full access), V (View Only) or blank.
Repeat until all access rights have been set, then press [Esc]. The
default is F for all users on all Ports.
Note: A blank setting means that no access rights are granted. The
Port will not show up on the User's LIST on the Main Screen.
4. OSD Operation
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Setting Function
RESET
STATION IDS
SET
OPERATING
SYSTEM
FIRMWARE
UPGRADE
KEYBOARD
LANGUAGE
If you change the position of one of the Stations in the daisy chain,
the OSD settings will no longer correspond to the new situation.
This function directs the OSD to rescan the Station positions of the
entire installation and updates the OSD so that the OSD Station
information corresponds to the new physical layout.
Note: Only the Station Numbers get updated. Except for the Port
Names, all Administrator settings (such as Set Accessible Ports,
Set Quick View Ports, etc.), for all of the computers affected by the
change, have to be manually redone.
Specifies the operating platform of the computer attached to each
port. For each port, press the [Spacebar] to cycle through the
choices (PC, Sun, Mac, and SPC). Repeat until all the ports have
been set, then press [Esc]. The default is PC.
Note: 1. PC stands for PC compatible. This is the choice that
should be made for all operating systems other than Sun
and Mac.
2. If you are installing a Sun or Mac computer, before you
run it for the first time you must set the correct operating
system for the port it is connected to with this function,
otherwise, it will not boot.
3. SPC stands for Special Case. For certain operating
systems (such as FSBD), you may need to choose this
option if you run into startup problems. If this occurs,
please contact technical support for further information.
In order to upgrade the CS-1708 / CS-1716’s firmware (See
chapter 5), you must first enable Firmware Upgrade Mode with this
setting.
Sets the keyboard language layout for the computer attached to
each port. Choices are: Auto, English, French, German, and
Japanese. Auto (the default), sets the keyboard language
according to the keyboard language of the computer.
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4. OSD Operation
F5 SKP
Skip (SKP) Mode enables you to easily skip backward or forward - switching
the console focus from the currently active computer port to the previous or
next available one.
The selection of computers to be available for Skip Mode switching is
made with the Scan/Skip Mode setting under the F3 SET function (see
page 21).
When you are in Skip Mode, press [
computer in the List; press [
List; press [
the List; press [
List.
Note: When you Skip, you only Skip to the previous or next available
If a Port has been selected for Scan/Skip Mode, when the focus switches to
that port a Left/Right Triangle symbol appears before its Port ID Display
to indicate so.
While Skip Mode is in effect, the console will not function normally. You
must exit Skip Mode in order to regain control of the console.
To exit Skip Mode, press [Spacebar] or [Esc].
↑ ] to switch to the last computer on the previous station in
↓ ] to switch to the first computer on the next station in the
computer that is in the Scan/Skip Mode selection (see page 22).
→ ] to switch to the next computer in the
← ] to switch to the previous
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F6 BRC
F6 is an Administrator only function. When this function is in effect,
commands sent from the console are broadcast to all available computers on
the installation.
This function is particularly useful for operations that need to be performed on
multiple computers, such as performing a system wide shutdown, installing or
upgrading software, etc.
BRC works in conjunction with the F2 LIST function. The LIST function (see
page 20), is used to broaden or narrow the focus of which Ports appear on the
OSD Main Screen. When you Broadcast a command, it only goes to the Ports
currently listed on the OSD Main Screen.
While BRC Mode is in effect, a Speaker symbol appears before the Port
ID Display of the port that currently has the console focus.
While BRC Mode is in effect, the mouse will not function normally. You
must exit BRC Mode in order to regain control of the mouse.
T o exit BRC Mode, invoke the OSD (with the OSD Hotkey), then Click
the F6 field, or press [F6], to turn BRC Mode off.
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4. OSD Operation
F7 SCAN
The SCAN function allows you to automatically switch among the available
computers at regular intervals so that you can monitor their activity without
having to take the trouble of switching manually.
The selection of computers to be included for Auto Scanning is made with
the Scan/Skip Mode setting under the F3 SET function (see page 22).
The amount of time that each Port displays for is set with the Scan
Duration setting under the F3 SET function (see page 22).
If the scanning stops on an empty port, or one where the computer is
attached but is powered Off, the monitor screen will be blank, and the
mouse and keyboard will have no effect. Simply wait – after the Scan
Duration time is up, the Scan function will move on to the next port.
As each computer is accessed, an S appears in front of the Port ID display
to indicate that it is being accessed under Auto Scan Mode.
If you want to temporarily keep the focus on a particular computer, you
can pause the scanning either by pressing P, or with a left click of the
mouse. See Auto Scan Mode, page 32, for details.
When you want to permanently stop scanning at a particular location,
press the [Spacebar] or [Esc]; or right click with the mouse to stop
scanning and exit Auto Scan Mode.
While Auto Scan Mode is in effect, the console will not function normally.
You must exit Auto Scan Mode in order to regain control of the console.
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F8 LOUT
LOUT (Log out) logs you out of OSD control of the computers, and blanks the
Console screen. After using this function you must log in all over again to
regain access to the OSD.
This is different from simply pressing [Esc] when you are at the Main Screen
to deactivate the OSD, where all you have to do to reenter the OSD is tap the
OSD Hotkey.
Note: 1. When you reenter the OSD after logging out, the screen stays blank
except for the OSD Main Screen. You must input your password
before you can continue.
2. If you reenter the OSD after logging out, and immediately use [Esc]
to deactivate the OSD without having selected a port from the OSD
menu, a Null Port message displays on the screen. The OSD Hotkey
will bring up the Main OSD Screen.
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Chapter 5
Hotkey Operation
The CS-1708 / CS-1716 's hotkey function makes it convenient to control your
KVM installation from the keyboard.
Note: The hotkey function must be enabled to use hotkey operations.
See HOTKEY COMMAND MODE, page 22, for details.
Invoking Hotkey Mode (HKM)
All hotkey operations begin by invoking HKM. To invoke HKM, do the
following:
1. Press and hold down the Num Lock key
2. Press and release the Minus key
3. Release the Num Lock key
[Num Lock] + [-]
Note: 1. The minus key must be released within one half second,
otherwise Hotkey invocation is canceled.
2. There is an alternate invocation combination (see Alternate OSD
Invocation Keys, page 33 for details.)
When HKM is active:
The Caps Lock, and Scroll Lock LEDs flash in succession to indicate that
HKM is in effect. They stop flashing when you exit HKM.
A Command Line appears on the monitor screen. The command line
prompt is the word Hotkey: in yellow text on a blue background. Hotkey
information that you key in displays on the command line.
Ordinary keyboard and mouse functions are suspended - only Hotkey
compliant keystrokes and mouse clicks (described in the sections that
follow), can be input.
At the conclusion of some hotkey operations, you automatically exit
hotkey mode. With others, you must exit manually by pressing the Esc
key, or the Spacebar.
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Hotkey Port Access
Hotkey Port Access allows you to select which computer has the KVM focus.
The CS-1708 / CS-1716 provides the following Hotkey Port Access features:
Selecting the Active Port
Auto Scan Mode
Selecting the Active Port:
You can bring the KVM focus to any computer with a hotkey combination that
specifies its Port ID (see Port ID Numbering, page 16 for details):
1. Invoke HKM (see Invoking Hotkey Mode (HKM), page 31).
2. Key in the computer's Port ID number.
The Port ID numbers display on the Command Line as you key them in. If
you make a mistake, use [Backspace] to erase the wrong number.
3. Press [Enter].
The KVM focus switches to the computer associated with the specified
Port ID, and you automatically exit Hotkey Mode.
Auto Scan Mode
The CS-1708 / CS-1716's Auto Scan feature automatically switches among all
the active CPU Ports that are accessible to the currently logged on User at
regular intervals (see Scan Mode of the OSD F3 SET function, page 21), so
that he can monitor their activity automatically.
To start Auto Scanning, key in the following Hotkey combination:
1. Invoke Hotkey Mode (see Invoking Hotkey Mode (HKM), page 31)
2. Key in [A]
After you press A, you automatically exit Hotkey Mode, and enter Auto
Scan Mode.
3. To exit Auto Scan Mode, press [Esc] or [Spacebar]; or Right Click with
the mouse.
Note: While Auto Scan Mode is in effect, ordinary keyboard and mouse
functions are suspended - only Auto Scan Mode compliant
keystrokes and mouse clicks can be input. You must exit Auto Scan
Mode in order to regain normal control of the console.
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5. Hotkey Operation
While you are in Auto Scan Mode, you can pause the scanning in order to
keep the focus on a particular computer by pressing P, or with a Left Click
of the mouse. During the time that Auto Scanning is paused, the Command
Line displays: Auto Scan: Paused.
Pausing when you want to keep the focus on a particular computer is more
convenient than Exiting Auto Scan Mode because when you Resume
scanning, you start from where you left off. If, on the other hand, you
Exited and restarted, Scanning would start over from the very first
computer on the installation.
After pausing, to resume Auto Scanning, press any key. Scanning
continues from where it left off.
Hotkey Configuration
Alternate Hotkey Invocation Keys
An alternate set of Hotkey Invocation keys is provided in case the default set
conflicts with programs running on the computers.
To switch to the alternate Hotkey Invocation set, do the following:
1. Invoke HKM (see Invoking Hotkey Mode (HKM), page 31)
2. Press and release the H key
The Hotkey Invocation keys become the Ctrl key (instead of Num Lock) and
the F12 key (instead of Minus).
Note: This procedure is a toggle between the two methods. To revert back,
invoke HKM, then press and release the H key again.
Alternate OSD Invocation Keys
The OSD activation method can be changed from tapping the Scroll Lock key
twice to tapping the Ctrl key twice ([Ctrl] [Ctrl]). To change the OSD
Invocation method, do the following:
1. Invoke HKM (see Invoking Hotkey Mode (HKM), page 31)
2. Press and release the T key
Note: This procedure is a toggle between the two methods. To revert back,
invoke HKM, then press and release the T key again.
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Platform Setup
The CS-1708 / CS-1716's default port settings are for a PC Compatible
operating platform. You can modify the platform setting for each port by
bringing the KVM focus to the port you want to change and using the hotkey
combinations shown in the table below.
Key Operation
[F1] Sets the PC Compatible keyboard operating platform for the port that
[F2] Sets the Mac keyboard operating platform for the port that currently has
[F3] Sets the Sun keyboard operating platform for the port that currently has
[R] [Enter] Reset everything to the default settings.
The Hotkey entry method is as follows:
1. Invoke HKM (see Invoking Hotkey Mode (HKM), page 31)
2. Press and release the appropriate Function key (see table).
After completing a setting, you automatically exit HKM.
Note: The brackets indicate the keys you should press. Simply press the
indicated keys - do not type the brackets.
currently has the KVM focus.
the KVM focus.
the KVM focus.
Miscellaneous Actions
Hotkeys are also used to reset the USB, and toggle the beeper On and Off. To
perform any of these operations, do the following:
1. Invoke HKM (see Invoking Hotkey Mode (HKM), page 31)
2. Press and release the appropriate action key (see table).
Key Operation
[F5] Performs a USB reset
B Toggles the Beeper On or Off. The Command Line displays Beeper On
After completing a setting, you automatically exit HKM.
34
or Beeper Off for one second; then the message disappears and you
automatically exit HKM.
Page 43
Chapter 6
Keyboard Emulation
Mac Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Mac keyboard. The emulation mappings are listed in the table below.
PC Keyboard Mac Keyboard
[Shift] Shift
[Ctrl] Ctrl
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Alt] Alt
[Print Screen] F13
[Scroll Lock] F14
=
[Enter] Return
[Backspace] Delete
[Insert] Help
[Ctrl]
F15
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
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Sun Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Sun keyboard when the Control key [Ctrl] is used in conjunction with other
keys. The corresponding functions are shown in the table below.
PC Keyboard Sun Keyboard
[Ctrl] [T] Stop
[Ctrl] [F2] Again
[Ctrl] [F3] Props
[Ctrl] [F4] Undo
[Ctrl] [F5] Front
[Ctrl] [F6] Copy
[Ctrl] [F7] Open
[Ctrl] [F8] Paste
[Ctrl] [F9] Find
[Ctrl] [F10] Cut
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Ctrl] [H] Help
-
+
Compose
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
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Chapter 7
The Firmware Upgrade Utility
The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a
smooth, automated process for upgrading the KVM switch's firmware.
New firmware upgrade packages are posted on our web site as new firmware
revisions become available. Check the web site regularly to find the latest
packages and information relating to them.
Preparation
To prepare for the firmware upgrade, do the following:
1. From a computer that is not part of your KVM in stallation go to our Internet support site and choose the model name that relates to your device to
get a list of available Firmware Upgrade Packages.
2. Choose the Firmware Upgrade Package you want to install (usually the
most recent), and download it to your computer.
3. Use the
port on your computer to the
Firmware Upgrade Cable
provided with this unit to connect a COM
Firmware Upgrade Port
.
of your switch
(Continues on next page.)
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CS-1708 / CS-1716 User Manual
(Continued from previous page.)
4. Shut down all of the computers - but not the Stations - on your KVM
installation.
5. From your KVM switch console, bring up the OSD (see page 17) and
select the F4 ADM function.
6. Scroll down to FIRMWARE UPGRADE. Press [Enter], then press [Y] to
invoke Firmware Upgrade Mode (see page 26.) For your reference, the
current firmware upgrade version displays on the screen.
Starting the Upgrade
To upgrade your firmware:
1. Run the downloaded Firmware Upgrade Package file - either by double
clicking the file icon, or by opening a command line and entering the full
path to it.
The Firmware Upgrade Utility Welcome screen appears:
2. Read and Agree to the License Agreement (enable the I Agree radio
button).
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7. The Firmware Upgrade Utility
3. Click Next to continue. The Firmware Upgrade Utility main screen
appears. The devices capable of being upgraded are listed in the Device
List panel:
The Utility inspects your installation. All the devices capable of being
upgraded by the package are listed in the Device List panel.
4. As you select a device in the list, its description appears in the Device
Description panel.
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5. After you have made your device selection(s), Click Nex t to perform the
upgrade.
If you enabled Check Firmware Version, the Utility compares the device's
firmware level with that of the upgrade files. If it finds that the device's
version is higher than the upgrade version, it brings up a dialog box
informing you of the situation and gives you the option to Continue or
Cancel.
If you didn't enable Check Firmware Version, the Utility installs the
upgrade files without checking whether they are a higher level, or not.
As the Upgrade proceeds status messages appear in the Status Messages
panel, and the progress toward completion is shown on the Progress bar.
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7. The Firmware Upgrade Utility
Upgrade Succeeded
After the upgrade has completed, a screen appears to inform you that the
procedure was successful:
Click Finish to close the Firmware Upgrade Utility.
Upgrade Failed
If the upgrade failed to complete successfully a dialog box appears asking if
you want to retry. Click Yes to retry. If you Click No, the Upgrade Failed
screen appears:
Click Cancel to close the Firmware Upgrade Utility. See the next section,
Firmware Upgrade Recovery, for how to proceed.
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Firmware Upgrade Recovery
There are basically three conditions that call for firmware upgrade recovery:
When you invoke Firmware Upgrade Mode (see Preparation, page 37),
but decide not to proceed with the upgrade.
When the Mainboard firmware upgrade fails.
When the I/O firmware upgrade fails.
Note: If one of the cascaded switches fails to upgrade successfully, unplug it
from the installation and perform the recovery and upgrade operation
independently. After it has been succes sfully upgraded, plug it back into
the installation.
To perform a firmware upgrade recovery, do the following:
1. Slide the Firmware Upgrade Reset Switch (see page 8) to the Recover
position.
2. Power off and restart the switch.
3. Repeat the upgrade procedure from S tarti ng the Upgrade, page 38.
4. Power off the switch.
5. Slide the Firmware Upgrade Recovery Switch back to the Normal
position.
6. Power the switch back on.
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Appendix
Safety Instructions
General
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been
provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
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CS-1708 / CS-1716 User Manual
T o help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
When connecting or disconnecting power to hot-pluggable power
supplies, observe the following guidelines:
Install the power supply before connecting the power cable to the
power supply.
Unplug the power cable before removing the power supply.
If the system has multiple sources of power, disconnect power from the
system by unplugging all power cables from the power supplies.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
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Rack Mounting
Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Ensure that proper airflow is provided to devices in the rack.
Do not step on or stand on any device when servicing other devices in a
rack.
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Technical Support
International
Email Support Email your questions and concerns to:
Online Support
Technical Support
Troubleshooting
Documentation
Software Updates
Telephone Support 886-2-8692-6959
support@aten.com
1. Online technical support is available to ALTUSEN customers through our e-Support Center:
http://support.aten.com
2. Online troubleshooting that describes the most commonly encountered problems and offers possible solutions to them; online documentation (including
electronically available manuals); and the latest drivers
and firmware for your product are available at our website: http://www.aten.com
North America
Email Support Email your questions and concerns to:
Online Support
Technical Support
Troubleshooting
Documentation
Software Updates
Telephone Support 1-888-999-ATEN
support@aten-usa.com
1. Online technical support is available to ALTUSEN customers through our e-Support Center:
http://www.aten-usa.com/support
2. Online troubleshooting that describes the most commonly encountered problems and offers possible solutions to them; online documentation (including
electronically available manuals); and the latest drivers
and firmware for your product are available at our website: http://www.aten-usa.com
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your com puter configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
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CS-1708 / CS-1716 Connection Tables
The following tables indicate the relationship between the number of Master
View units and the number of computers that they control:
CS-1708
MVs Computers MVs Computers MVs Computers MVs Computers
1 1 - 8 9 65 - 72 17 129 - 136 25 193 - 200
2 9 - 16 10 73 - 80 18 137 - 144 26 201- 208
3 17 - 24 11 81 - 88 19 145 - 152 27 209 - 216
4 25 - 32 12 89 - 96 20 153 - 160 28 217 - 224
5 33 - 40 13 97 - 104 21 161 - 168 29 225 - 232
6 41 - 48 14 105 - 112 22 169 - 176 30 233 - 240
7 49- 56 15 113 - 120 23 177- 184 31 241 - 248
8 57 - 64 16 121 - 128 24 185 - 192 32 249 - 256
CS-1716
MVs Computers MVs Computers MVs Computers MVs Computers
1 1 - 16 9 129 - 144 17 257 - 272 25 385 - 400
2 17 - 32 10 145 - 160 18 273 - 288 26 401 - 416
3 33 - 48 11 161 - 176 19 289 - 304 27 417 - 432
4 49 - 64 12 177 - 192 20 305 - 320 28 433 - 448
5 65 - 80 13 193 - 208 21 321 - 336 29 449 - 464
6 81 - 96 14 209 - 224 22 337 - 352 30 465 - 480
7 97- 112 15 225 - 240 23 353 - 368 31 481 - 496
8 113 - 128 16 241 - 256 24 369 - 384 32 497 - 512
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Administrator Login Failure
If you are unable to perform an Administrator login (because the Username and
Password information has become corrupted, or you have forgotten it, for
example), you can clear the login information with the following procedure:
1. Power off the switch and remove its housing.
2. Short the jumper labeled Default Password at the right front of the switch's
main board.
3. Power on the switch.
When you power the switch on, the following message appears on the
LCD display:
USERNAME AND PASSWORD INFORMATION HAS BEEN CLEARED.
PLEASE POWER OFF THE SWITCH, REMOVE THE JUMPER, CLOSE
THE CASE, THEN RESTART.
4. After you start back up, the OSD login function acts exactly the way it did
the first time the switch was run (see page 17), and you can reset
passwords for the Administrators and Users.
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Specifications
Function CS-1708 CS-1716
Computer
Connections
Port Selection OSD; Hotkeys
Connectors Console
Switches Reset 1 x Semi-recessed Pushbutton
LEDs On Line 4 (Orange) 8 (Orange)
Video Up to 2048 x 1536
Scan Interval User Specified: 1 - 255 secs.
Power Consumption DC 9V; 7.5W (max.) DC 9V; 8W (max.)
Environment Operating Temp.
Physical
Properties
Direct 8 16
Max 256 (via Daisy Chain) 512 (via Daisy Chain)
Ports
KVM Ports Keyboard 8 x SPHD-15 F (Yellow) 16 x SPHD-15 F (Yellow)
Daisy Chain In 1 x DB-25 F
F/W Upgrade 1 x RJ-11 socket
Power 1 x DC Jack
F/W Upgrade 1 x Slide
Selected 4 (Green) 8 (Green)
Power 1 (Blue)
Station ID 2 x 7 Segment
Storage Temp.
Humidity 0 - 80% RH
Housing Metal
Weight 2.70 Kg 2.90 Kg
Dimensions (L x W x H) 43.20 x 15.40 x 4.50 cm. (19" 1U)
Keyboard 1 x USB Type A
Video 1 x HDB-15 F
Mouse 1 x USB Type A
Video
Mouse
Out 1 x DB-25 M
o
0 - 50
C
o
C
-20 - 60
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OSD Factory Default Settings
The factory default settings are as follows:
Setting Default
OSD Hotkey [Scroll Lock] [Scroll Lock]
Port ID Display Position Upper Right Corner
Port ID Display Duration 3 Seconds
Port ID Display Mode The Port Number plus the Port Name
Scan Duration 5 Seconds
Scan/Skip Mode All
Screen Blanker 0 (Disabled)
Logout Timeout 0 (Disabled)
Beeper Y (Activated)
Accessible Ports F (Full) For all Users on all Ports
Operating System PC
Keyboard Language Auto
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Troubleshooting
Symptom Possible Cause Action
After installation, my
Sun/Mac computer
does not boot.
Mouse and/or
Keyboard not
responding.
Device not recognized
message (Windows)
Operating System not
properly set for its
port.
Improper mouse and/
or keyboard reset.
No connection to the
computer.
KVM switch needs to
be reset.
Windows timing
problem.
When you install a Sun or Mac
computer, before you run it for the first
time you must set the correct
operating system for the port it is
connected to, otherwise, it will not
boot. See SET OPERATING
SYSTEM, page 26, for details.
Unplug the cable(s) from the console
port(s), then plug it/them back in.
Check the cable from the switch to the
computer to make sure it is properly
connected.
Power off all devices on the
installation; power off the KVM switch;
wait five seconds; then power up.
1. Unplug the KVM cable from the
computer's USB port.
2. Go into Windows' System Settings
and remove the Unknown Device
entry.
3. Plug the KVM cable back in.
Windows will now recognize the
device.
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Limited Warranty
IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID
FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK,
OR ITS DOCUMENTATION.
The direct vendor makes no warranty or representation, expressed, implied, or statutory with
respect to the contents or use of this documentation, and especially disclaims its quality,
performance, merchantability, or fitness for any particular purpose.
The direct vendor also reserves the right to revise or update the device or
documentation without obligation to notify any individual or entity of such
revisions, or update. For further inquiries, please contact your direct vendor.
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Index
A
Activate Beeper, 24
ADM, 23
Administrator functions, 23
Administrator Login Failure, 48
Auto Scanning, 29
Scan Duration, 22
B
Beeper
Activate, 24
BRC, 28
Broadcast Mode, 28
C
Clear the Name List, 24
Computer Connection Tables, 47
Corrupt Password, 48
E
Edit Port Names, 24
F
F1 GOTO, 20
F3 SET, 21
F4 ADM, 23
F5 SKP, 27
F6 BRC, 28
F7 SCAN, 29
F8 LOUT, 30
Factory Default Settings, 50
FIRMWARE UPGRADE, 26
Firmware upgrade
port, 8, 37
recovery, 42
recovery switch, 8
Forgotten Password, 48
Front View
CS-1708, 5
CS-1716, 5
G
GOTO, 20
H
Hardware Requirements
Cables, 4
Computer, 4
Console, 4
Hot Plugging, 15
Console Ports, 15
CPU Ports, 15
Hotkey
Command Mode, 22
OSD, 21
I
Installation
Daisy Chaining, 12
Single Stage, 10
K
Keyboard Emulation
Mac, 35
Sun, 36
Keyboard language, 26
L
Logout, 30
Logout Timeout, 23
LOUT, 30
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CS-1708 / CS-1716 User Manual
O
Online
Registration, iii
OSD
Factory Default Settings, 50
Functions, 19
Hotkey, 21
Logout, 30
Main Screen Headings, 19
Overview, 17
P
Password, 23
Pause, 29
Port ID
Display Duration, 21
Display Mode, 22
Display Position, 21
Numbering, 16
Port Names, 24
Powering Off and Restarting, 16
Q
Quick View Ports, 25
R
Rack Mounting
Safety information, 45
Rack mounting, 9
Rear View
CS-1708, 7
CS-1716, 7
Reset Station IDs, 26
Restore Default Values, 24
RoHS, ii
S
Safety Instructions
General, 43
Rack Mounting, 45
SCAN, 29
Scan Duration, 22
SCAN/SKIPMODE, 22
Screen Blanker, 22
SET, 21
Accessible Ports, 25
Logout Timeout, 23
Password, 23
Quick View Ports, 25
Username, 23
SJ/T 11364-2006, ii
Skip Mode, 22, 27
SKP, 27
Specifications, 49
Station IDs, 12
Reset, 26
Station Positions
Switching, 15
Switching Station Positions, 15
T
Technical support, 46
Telephone support, iii
Timeout, 23
Troubleshooting, 51
U
USB cable connection, 11
User Notice, iii
Username, 23
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