USB DVI Dual View KVMP Switch
CS1642A / CS1644A
User Manual
www.aten.com
VM5808H User Manual
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
CE Warning: This is a class A product. In a domestic environment this
product may cause radio interference in which case the user may be required to
take adequate measures.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
ii
VM5808H User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com
Telephone Support
For telephone support, call this number:
International 886-2-8692-6959
China 86-10-5255-0110
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
iii
VM5808H User Manual
© Copyright 2013–2014 ATEN® International Co., Ltd.
Manual Part No. PAPE-0303-AT4G
Manual Date: 2014-07-22
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
Package Contents
The CS1642A / CS1644A package consists of:
1 CS1642
2 Custom USB DVI-D Dual Link Cables Sets (CS1642
2 Custom DVI-D Dual Link Cables (CS1642
4 Custom USB DVI-D Dual Link Cable Sets (CS1644
4 Custom DVI-D Dual Link Cables (CS1644
1 Power Adapter
1 User Instructions*
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
A / CS1644A USB DVI Dual View KVMP Switch
A)
A)
A)
A)
* Features may have been added to the CS1642A / CS1644A since this manual
was published. Please visit our website to download the most up-to-date
version of the manual.
iv
VM5808H User Manual
Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Chapter 1.
Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
CS1642
CS1644A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CS1642
CS1642
CS1644A Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
CS1644A LED Status Panel Detail . . . . . . . . . . . . . . . . . . . . . . . . . 8
CS1642
CS1644A Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
A Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
A LED Status Panel Detail . . . . . . . . . . . . . . . . . . . . . . . . .7
A Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Chapter 2.
Hardware Setup
Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Quad-View (DCC Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Quad-View Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Chapter 3.
Basic Operation
Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
v
VM5808H User Manual
Chapter 4.
Keyboard Port Operation
Port Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Cycling Through the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Going Directly to a Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Alternate Port Switching Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
List Switch Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Disable Port Switching Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Firmware Upgrade Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Video DynaSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Keyboard Emulation Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Mouse Emulation Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Mouse Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
SPC Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Front Panel Pushbutton 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Front Panel Pushbutton 3 and 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
HSM Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Chapter 5.
Keyboard Emulation
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Chapter 6.
The Firmware Upgrade Utility
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
vi
VM5808H User Manual
About this Manual
This User Manual is provided to help you get the most from your system. It
covers all aspects of installation, configuration and operation. An overview of
the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CS1642
A / CS1644A
system. Its purpose, features and benefits are presented, and its front and back
panel components are described.
Chapter 2, Hardware Setup, describes how to set up your installation.
Diagrams showing the necessary steps for a single or daisy chain setup are
provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the CS1642
A / CS1644A.
Chapter 4, Keyboard Port Operation, details all of the concepts and
procedures involved in the keyboard hotkey operation of your CS1642
CS1644
A installation.
A /
Chapter 5, Keyboard Emulation, provides tables that list the PC to Mac
and PC to Sun keyboard emulation mappings.
Chapter 6, The Firmware Upgrade Utility, explains how to use this
utility to upgrade the CS1642
A / CS1644A's firmware with the latest available
versions.
An Appendix, provides specifications and other technical information
regarding the CS1642
A / CS1644A.
vii
VM5808H User Manual
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦ Bullet lists provide information, but do not involve sequential steps.
→ Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
open the Start menu, and then select Run.
Indicates critical information.
→ Run means to
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com
viii
Chapter 1
Introduction
Overview
The CubiQ CS1642A / CS1644A USB DVI Dual View KVMP Switch charts a
revolutionary new direction in KVM (Keyboard, Video, Mouse) switch
functionality by combining a 2/4-port KVM switch with a 2-port USB hub at
the same time as providing dual-screen support for two DVI displays, making
it ideal for graphic designers, banking and finance consultants, medical
applications, and gamers. The CS1642
surround sound to give a theater digital audio experience that enlivens video
playback.
As a KVM switch, it allows users to access four computers with dual-screen
support from a single USB keyboard, USB mouse, and dual-screen console. As
a USB hub, it permits each computer to access any peripherals connected to the
hub on a “one computer at a time” basis. In addition, the Quad Display feature
allows two CS1642
dual-screen setup to your installation, expanding the multi-view KVM console
setup through a single connection.
A / CS1644A units to be Daisy Chained to add a second
A / CS1644A supports 2.1 channel
The CS1642
allows the KVM focus to be on one computer while the USB peripheral focus
is on another. This eliminates the need to purchase a separate USB hub as well
as the need to purchase separate stand-alone peripheral sharers.
The CS1642
(Digital Visual Interface) connectors, and the transfer of keyboard and mouse
data to the computers via a fast, reliable USB connection. DVI supports both
digital video input (flat panel displays, data projectors, plasma displays, digital
TVs and set-top boxes) and analog video input (traditional monitors and TVs).
A / CS1644A’s independent (asynchronous) switching feature
A / CS1644A further improves on previous designs with DVI
1
CS1642A / CS1644A User Manual
In addition to the CS1642A / CS1644A’s 2.1 channel surround sound
functionality, a single microphone can provide audio input to each of the
computers, and you can listen to the audio output of each computer on a single
set of speakers (on a one-at-a-time basis). As with the USB peripherals, the
audio focus can be independent of the KVM focus.
Setup is fast and easy; simply plug cables into their appropriate ports. There is
no software to configure, no installation routines, and no incompatibility
problems. Since the CS1642
A / CS1644A intercepts keyboard input directly, it
will work on multiple computing platforms (PC (x86/x64), Macintosh
PowerPC, and Sun Microsystems Sparc). There are three convenient methods
to access the computers: port selection pushbuttons located on the unit’s front
panel, mouse, and hotkey combinations entered from the keyboard.
2
Chapter 1. Introduction
Features
2/4-port DVI Dual View KVMP switch with USB support and 2.1 channel
surround sound audio
One dual-screen USB console controls two/four dual-screen computers
and two additional USB devices
2-port USB hub built in
Fully compliant with the USB 2.0 specification
Full bass response provides a rich experience for 2.1 channel surround
sound systems
Independent switching of KVM, USB, and Audio focus
Multi-View – Easily connect two CS1642A/1644A's units for a second
dual-screen setup controlled through a single connection
DVI digital and analog monitor support – fully compliant with the DVI
specifications; also HDCP compliant
Superior video quality – 2560x1600 at 60Hz (DVI Dual Link); and 3D
displays up to 1920x1200 at 120Hz (DVI Dual Link)
Supports a maximum resolution of 3840 x 2400 at lower refresh rates
Supports widescreen resolutions
Computer selection via front panel pushbuttons, hotkeys, and mouse*
Customizable pushbuttons allows your favorite hotkey to be used from the
front panel
Multiplatform support – Windows 2000/XP/Vista, Linux**, Mac, Sun,
and FreeBSD
Console mouse port emulation/bypass feature supports most mouse
drivers and multifunction mice
Video DynaSync– stores the console monitors EDID (Extended Display
Identification Data) to optimize display resolution
Power On Detection - if one DVI source device is powered off, the
CS1642
device
Complete keyboard emulation for error-free booting
Sun/Mac keyboard support and emulation***
A / CS1644A will automatically switch to the next powered on
(Continues on next page.)
3
CS1642A / CS1644A User Manual
(Continued from previous page.)
Multilingual keyboard mapping – Supports English, Japanese, German
and French keyboards
Auto Scan Mode for monitoring all computers
Firmware upgradable
*Mouse port switching is only workable under mouse emulation mode. For 3key USB wheel mouse only.
** Supports Linux Kernel 2.6 and higher. The CS1642
A / CS1644A has a built-
in USB 2.0 hub, so will not support PCs or OS that do not support USB 2.0.
*** PC keyboard combinations emulate Mac keyboards.
*** Mac keyboards only work with their own computers.
4
Chapter 1. Introduction
Requirements
Console
Two DVI compatible monitors capable of the highest possible resolution
A USB mouse
A USB keyboard
Microphone and speakers
Computers
The following equipment must be available on each computer:
Two DVI ports
Four DVI ports for Quad-View (DCC Mode)
Note: The quality of the display is affected by the quality of the DVI
display cards. For best results, we recommend you purchase a high
quality product.
USB Type A port
Audio ports (optional)
Cables
CS1642A
Two custom USB DVI-D Dual Link cable sets and two DVI-D Dual Link
cables are provided in the CS1642
CS1644
A
Four custom USB DVI-D Dual Link cable sets and four DVI-D Dual Link
cables are provided in the CS1644
A package.
A package.
5
CS1642A / CS1644A User Manual
Operating Systems
Supported operating systems are shown in the table, below:
OS Ver sio n
Windows 2000 and higher
Linux RedHat 9.0 and higher; Fedora Core 4 and higher
SuSE 9.0 and higher
UNIX AIX 4.3 and higher
FreeBSD 4.2 and higher
Sun Solaris 9 and higher
Novell Netware 6.0 and higher
Mac OS 9 and higher
DOS 6.22 and higher
Note: Supports Linux Kernel 2.6 and higher.
6
Components
4
5
1
3
2
2
32 2
CS1642A Front View
CS1642A LED Status Panel Detail
Chapter 1. Introduction
Note: The Mode Selection KVM LED icon is a monitor. The Port
Selection KVM LED icon is the Port number.
7
CS1642A / CS1644A User Manual
1
245
32
32 2
CS1644A Front View
CS1644A LED Status Panel Detail
8
No. Component Description
Chapter 1. Introduction
1 LED Status Panel This panel contains LED icons that light to indicate mode
2 Port Selection
Pushbuttons
and port status. The Mode and Port Selection Pushbuttons
have three corresponding LED icons that light to indicate
status – KVM, Audio, and USB.
For manual port selection (see Manual Switching, page 19):
To bring complete focus (audio, KVM, and USB) to a
computer, either, a) press the port selection pushbutton
that corresponds to that computer; or b) press the Mode
pushbutton once (the Mode pushbutton’s three icons light
up) and then press the port selection pushbutton that corresponds to that computer. All three port icons light up.
To bring only the KVM focus to a computer, press the
Mode pushbutton twice (the Mode pushbutton’s KVM
icon lights up), and then press the port selection pushbutton that corresponds to that computer. The port’s KVM
icon (the port number) lights up.
To bring only the audio focus to a computer, press the
Mode pushbutton three times (the Mode pushbutton’s
audio icon lights up), and then press the port selection
pushbutton that corresponds to that computer. The port’s
audio icon lights up.
To bring only the USB focus to a computer, press the
Mode pushbutton four times (the Mode pushbutton’s
USB icon lights up), and then press the port selection
pushbutton that corresponds to that computer. The port’s
USB icon lights up.
Press and hold port selection pushbuttons 1 and 2 simul-
taneously for 2 seconds to start Auto Scan Mode (see
Auto Scanning, page 23)
Note: If a port is not selected within two seconds of the
pushing the Mode pushbutton, the Mode pushbutton will
power off.
3 Mode Selection
Pushbutton
4 Console Audio
Ports
5 USB 2.0
Peripheral Port
This pushbutton allows you to cycle through the four
focus modes – complete, KVM, audio, and USB.
Press and hold Mode Selection Pushbutton before pow-
ering on the CS1642
Upgrade Mode.
Your console speakers and microphone plug in here.
USB 2.0 peripherals (printers, scanners, etc.) plug in here.
A / CS1644A to enter Firmware
9
CS1642A / CS1644A User Manual
CS1642A Rear View
1
3
2
6
5
7
CS1644A Rear View
1
5
6
No. Component Description
1 DCC Port
(Daisy Chain
Control)
3
2
7
This RJ-45 port is used to connect two CS1642
CS1644
A units together when setting up DCC mode
for a quad view display. See Quad-View (DCC
Mode), page 16 for instructions.
4
4
A /
2 DCC Switch This switch is used to specify the Host and Client
3 USB 2.0 Peripheral
Port
4 KVM Port Section The cables that link the switch to your computers
5 Power Jack The power adapter cable plugs into this jack.
6 USB Console Ports Your USB keyboard and USB mouse plug in here.
10
when setting up two CS1642
Quad-View DCC mode. See Quad-View (DCC
Mode), page 16.
USB 2.0 peripherals (printers, scanners, etc.) can
plug into this port.
plug in here. Each KVM port section is comprised of
a microphone jack, speaker jack, USB type B socket
and two DVI-I connectors
A / CS1644A units in
No. Component Description
Chapter 1. Introduction
7Console Port
Section
The cables from your monitors, microphone, and
speakers plug in here. Each connector is marked
with an appropriate icon to indicate itself.
11
CS1642A / CS1644A User Manual
This Page Intentionally Left Blank
12
Chapter 2
1. Important safety information regarding the placement of this
device is provided on page 41. Please review it before
proceeding.
2. Make sure that power to all devices that you will be installing
has been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
Hardware Setup
Cable Connection
To set up your CS1642A / CS1644A installation, refer to the installation
diagram on the next page (the numbers in the diagram correspond to the steps,
below), and do the following:
1. Plug your USB keyboard and USB mouse into the USB console ports
located on the unit’s rear panel.
2. Plug both your console monitors into the DVI console ports located on the
unit’s rear panel and power on the monitors.
3. Plug your microphone and speakers into the audio console ports located on
the unit’s rear panel.
4. If you have a headset plug it into the audio console ports located on the
unit’s front panel. The headset plugged into this panel has priority over the
microphone and speakers plugged into the rear panel.
5. Using the custom USB DVI Dual Link cable set, plug the DVI connector
into an available DVI socket A in the KVM port section of the switch, then
plug the accompanying USB, microphone and speaker connectors into
their corresponding USB, microphone, and speaker sockets.
Note: Verify that all the plugs are in the same KVM Port sockets (all in
Port 1, all in Port 2, etc.). Each socket is marked with an appropriate
icon.
6. At the other end of the custom USB DVI Dual Link cable set, plug the
USB, monitor, microphone, and speaker cables into their respective ports
on the computer.
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CS1642A / CS1644A User Manual
7. Using the custom DVI Dual Link cable, plug the DVI connector into the
DVI socket B in the same KVM port section of the switch.
8. At the other end of the custom DVI Dual Link cable, plug the monitor
cable into its respective port on the computer.
Note: Repeat steps 5, 6, 7, and 8 for each dual-screen PC system you are
installing.
9. Plug your USB peripherals into the type A sockets (one is located on the
front, the second is located on the rear).
10. Plug the power adapter that came with your switch into an AC power
source, then plug power adapter cable into the switch’s Power Jack.
11. Power on the computers.
14
Installation Diagram
Chapter 2. Hardware Setup
2
10
1
Custom USB DVI Dual Link Cable Set
4
9
9
5
7
3
6
Custom DVI Dual Link Cable
8
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CS1642A / CS1644A User Manual
Quad-View (DCC Mode)
To expand your installation to a Quad-View display, you can use DCC Mode
to connect two CS1642
unison.
To set up DCC mode, power off all devices, refer to the installation diagram on
the next page (the numbers in the diagram correspond to the steps, below), and
do the following:
1. Connect all the computers to the Host as described in Hardware Setup,
Cable Connection, page 13.
2. On the Client, using two custom DVI Dual Link cables, plug the DVI
connectors into the DVI sockets A and B in the same KVM port section of
the switch.
3. At the other end of the two custom DVI Dual Link cables, plug the
monitor cable into the respective ports on the computer.
4. Repeat steps 2 and 3 for all computers.
5. Plug the console monitors into the DVI console ports located on the Host’s
and Client’s rear panel.
6. Use an RJ-45 cable to connect the DCC port of the Host to the DCC port
of the Client.
A / CS1644A units together, and use four displays in
7. On the rear of the Client set the DCC switch to Client.*
8. On the rear of the Host set the DCC switch to Host.
9. Power up the installation: plug in the power cord for the Host and Client,
then power on both. After both units are up, power on the computer/video
source devices.
Note: 1. In DCC mode the Client’s front panel pushbuttons are disabled,
and it takes all commands directly from the Host.
2. Setting the DCC switch to Client will disable all front panel
pushbuttons on that switch.
16
Quad-View Installation
5
8
6
Chapter 2. Hardware Setup
Host
1
8
3
7
Client
2
5
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CS1642A / CS1644A User Manual
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18
Chapter 3
Basic Operation
Manual Switching
There are two convenient methods to access the computers: Manual – which
involves pressing the port selection pushbuttons located on the unit’s front
panel; and Hotkey – which involves entering combinations from the keyboard.
Hotkey port selection is discussed in the next chapter.
For manual port selection:
To bring complete focus (audio, KVM, and USB) to a computer, either, a)
press the port selection pushbutton that corresponds to that computer; or b)
press the Mode pushbutton once (the Mode pushbutton’s three icons light
up) and then press the port selection pushbutton that corresponds to that
computer. All three port icons light up.
To bring only the KVM focus to a computer, press the Mode pushbutton
twice (the Mode pushbutton’s KVM icon lights up), and then press the
port selection pushbutton that corresponds to that computer. The port’s
KVM icon (the port number) lights up.
To bring only the audio focus to a computer, press the Mode pushbutton
three times (the Mode pushbutton’s audio icon lights up), and then press
the port selection pushbutton that corresponds to that computer. The port’s
audio icon lights up.
To bring only the USB focus to a computer, press the Mode pushbutton
four times (the Mode pushbutton’s USB icon lights up), and then press the
port selection pushbutton that corresponds to that computer. The port’s
USB icon lights up.
Press and hold port selection pushbuttons 1 and 2 simultaneously for two
seconds to start Auto Scan mode.
Note: 1. Press and release either port selection pushbutton to stop Auto
Scan Mode. The KVM focus goes to the computer attached to the
corresponding port of the pushbutton you pressed.
2. If a port is not selected within two seconds of pushing the Mode
pushbutton, the Mode pushbutton will power off.
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CS1642A / CS1644A User Manual
Hot Plugging
The CS1642A / CS1644A supports USB hot plugging – components can be
removed and added back into the installation by unplugging their cables from
the USB hub ports without the need to shut the unit down.
Powering Off and Restarting
If it becomes necessary to Power Off the unit, before starting it back up you
must do the following:
1. Shut down all the computers that are attached to the switch.
2. Unplug the switch’s power adapter cable.
3. Wait 10 seconds, then plug the switch’s power adapter cable back in.
4. After the switch is up, Power On the computers.
Port ID Numbering
Each KVM port on the CS1642A / CS1644A switch is assigned a port number
(1 and 2 on the CS1642
marked on the rear panel of the switch (see CS1644A Rear View, page 10, for
details).
A; 1, 2, 3, and 4 on the CS1642A). The port numbers are
The Port ID of a computer is derived from the KVM port number it is
connected to. For example, a computer connected to KVM port 2 has a Port ID
of 2.
The Port ID is used to specify which computer gets the KVM USB peripheral,
and audio focus with the Hotkey port selection method (see Port Switching,
page 21, for details).
20
Chapter 4
Keyboard Port Operation
The CS1642A / CS1644A provides an extensive, easy-to-use, hotkey function
that makes it convenient to control and configure your KVM installation from
the keyboard. Hotkeys provide asynchronous (independent) switching of the
KVM, USB hub and audio focus. If you wish, you can give one computer the
KVM console focus, another the USB hub focus and the other two the audio
focus.
Port Switching
All port switches begin with tapping the Scroll Lock key twice. The tables
below describe the actions that each combination performs.
Note: If using the Scroll Lock key conflicts with other programs running on
the computer, the Ctrl key can be used, instead. See Alternate Port
Switching Keys, page 25, for details.
Cycling Through the Ports
Hotkey Action
[Scroll Lock] [Scroll Lock]
[Enter]
[Scroll Lock] [Scroll Lock]
[K] [Enter]
[Scroll Lock] [Scroll Lock]
[U] [Enter]
[Scroll Lock] [Scroll Lock]
[S] [Enter]
Brings the KVM, USB hub, and audio focus from the
port that currently has the KVM focus to the next port on
the installation (1 to 2; 2 to 1 for the CS1644
to 3; 3 to 4; 4 to 1 for the CS1644
Brings only the KVM focus from the port that currently
has it to the next port on the installation. The USB and
audio focus remain where they are.
Brings only the USB hub focus from the port that
currently has it to the next port on the installation. The
KVM and audio focus remain where they are.
Brings only the audio focus from the port that currently
has it to the next port on the installation. The KVM and
USB hub focus remain where they are.
A).
A: 1 to 2; 2
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CS1642A / CS1644A User Manual
Going Directly to a Port
Hotkey Action
[Scroll Lock] [Scroll Lock] [n]
[Enter]
[Scroll Lock] [Scroll Lock] [n]
[K] [Enter]
[Scroll Lock] [Scroll Lock] [n]
[U] [Enter]
[Scroll Lock] [Scroll Lock] [n]
[S] [Enter]
[Scroll Lock] [Scroll Lock] [n]
[K] [U] [Enter]
[Scroll Lock] [Scroll Lock] [n]
[K] [S] [Enter]
[Scroll Lock] [Scroll Lock] [n]
[U] [S] [Enter]
[Scroll Lock] [Scroll Lock] [n]
[K] [S] [U] [Enter]
Brings the KVM, USB hub, and audio focus to the
computer attached to the port corresponding to the
specified Port ID.
Brings only the KVM focus to the computer attached
to the specified port. The USB hub and audio focus
remain where they are.
Brings only the USB hub focus to the computer
attached to the specified port. The KVM and audio
focus remain where they are.
Brings only the audio focus to the computer attached
to the specified port. The KVM and USB hub focus
remain where they are.
Brings the KVM and USB hub focus to the computer
attached to the specified port. The audio focus
remains where it is.
Brings the KVM and audio focus to the computer
attached to the specified port. The USB hub focus
remains where it is.
Brings the USB hub and audio focus to the computer
attached to the specified port. The KVM focus
remains where it is.
Brings the KVM, USB hub and audio focus to the
computer attached to the specified port.
Note: This is the same action as [Scroll Lock] [Scroll
Lock] [n] [Enter]
Note: The n stands for the computer’s Port ID number (1, 2, 3, or 4). See Port
ID Numbering, page 20, for details. Replace the n with the appropriate
Port ID when entering hotkey combinations.
22
Chapter 4. Keyboard Port Operation
Auto Scanning
The CS1642A / CS1644A’s Auto Scan feature automatically cycles the KVM
focus through the computer ports at regular intervals. This allows you to
monitor the computer activity without having to take the trouble of switching
from port to port manually. See the table below for details.
Hotkey Action
[Scroll Lock] [Scroll
Lock] [A] [Enter]
[Scroll Lock] [Scroll
Lock] [A] [n] [Enter]
Invokes Auto Scan. The KVM focus cycles from port to port
at 5 second intervals. Five second intervals is the Default
setting.
The KVM focus cycles from port to port at n second intervals.
Note: 1. The n stands for the number of seconds that the CS1642A / CS1644A
should dwell on a port before moving on to the next. Replace the n
with a number between 1 and 99 when entering this hotkey
combination.
2. While Auto Scan Mode is in effect, ordinary keyboard and mouse
functions are suspended – only Auto Scan Mode compliant
keystrokes and mouse clicks can be input. You must exit Auto Scan
Mode in order to regain normal control of the console.
3. Although the video focus switches from port to port, the audio and
USB focus do not switch. They stay at the port they were on when
Auto Scanning started.
4. To exit Auto Scan Mode, press the Esc key, or the Spacebar.
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CS1642A / CS1644A User Manual
Hotkey Setting Mode
Hotkey Setting Mode is used to set up your CS1642A / CS1644A switch
configuration. All operations begin with invoking Hotkey Setting Mode
(HSM).
Invoking HSM
To invoke HSM do the following:
1. Press and hold down [Num Lock].
2. Press and release [-].
3. Release [Num Lock].
Note: There is an alternate key combination to invoke HSM. See below for
details.
When HSM is active, the Caps Lock, and Scroll Lock LEDs flash in succession
to indicate that HSM is in effect. They stop flashing and revert to normal status
when you exit HSM.
Ordinary keyboard and mouse functions are suspended – only Hotkey
compliant keystrokes and mouse clicks (described in the sections that follow),
can be input.
At the conclusion of some hotkey operations, you automatically exit hotkey
mode. With some operations, you must exit manually. To exit HSM manually,
press the Esc key, or the Spacebar.
24
Chapter 4. Keyboard Port Operation
Alternate HSM Invocation Keys
An alternate set of HSM invocation keys is provided in case the default set
conflicts with programs running on the computers.
To switch to the alternate HSM invocation set, do the following:
1. Invoke HSM (see page 24).
2. Press and release [H].
The HSM invocation keys become the Ctrl key (instead of Num Lock) and
the F12 key (instead of minus).
Note: This procedure is a toggle between the two methods. To revert back
to the original HSM invocation keys, invoke HSM, then press and
release the H key again.
Alternate Port Switching Keys
The port switching activation keys can be changed from tapping the Scroll
Lock key twice ([Scroll Lock] [Scroll Lock]) to tapping the Ctrl key twice. To
change the port switching activation keys, do the following:
1. Invoke HSM (see page 24).
2. Press and release [T].
Note: This procedure is a toggle between the two methods. To revert back
to the original [Scroll Lock] [Scroll Lock] method, invoke HSM,
then press and release the T key again.
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CS1642A / CS1644A User Manual
Keyboard Operating Platform
The CS1642A / CS1644A’s default port configuration is for a PC compatible
keyboard operating platform. If your console uses a PC compatible keyboard
and you have a Mac or Sun attached to a port, for example, you can change the
port’s keyboard operating platform configuration so that the PC compatible
keyboard emulates the Mac or Sun keyboard. The procedure is as follows:
1. Bring the KVM focus to the port you want to set.
2. Invoke HSM (see page 24).
3. Press and release the appropriate Function key (see table below). After
completing this procedure, you automatically exit HSM.
Function Key Operation
[F2] Enables Mac keyboard emulation, see page 33, for
details.
[F3] Enables Sun keyboard emulation, see page 34, details.
[F10] Auto detects the keyboard operating platform (for PC
compatible systems). Activates Pass Through keyboard
mode (keystrokes are sent directly to the computer
instead of through the Mac or Sun emulator).
List Switch Settings
To see a listing of the current switch settings, do the following:
1. Open a text editor or word processor and place the cursor in the page
window.
2. Invoke HSM (see page 24).
3. Press and release [F4] to display the settings.
26
Chapter 4. Keyboard Port Operation
USB Reset
If the USB loses focus and needs to be reset, do the following:
1. Invoke HSM (see page 24).
2. Press and release [F5]
Hotkey Beeper Control
The Beeper can be hotkey toggled On and Off. To toggle the Beeper, do the
following:
1. Invoke HSM (see
page 24).
2. Press and release [B].
The Beeper toggles On or Off.
Disable Port Switching Keys
To disable the Port Switching Keys ([Scroll Lock] [Scroll Lock] / [Ctrl] [Ctrl]),
do the
following:
1. Invoke HSM (see page 24).
2. Press [X] [Enter].
Note: This procedure is a toggle. To enable the Port Switching keys repeat
steps 1 and 2.
Firmware Upgrade Mode
To set the CS1642A / CS1644A to Firmware Upgrade Mode, do the following:
1. Invoke HSM (see page 24).
2. Key in: upgrade
3. Press [Enter].
The front panel LEDs flash to indicate Firmware Upgrade Mode is in
effect.
Note: To exit Firmware Upgrade Mode, you must power off the switch.
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CS1642A / CS1644A User Manual
Restore Default Settings
To reset the CS1642A / CS1644A to its default hotkey settings, do the
following:
1. Invoke HSM (see page 24).
2. Press [R] [Enter].
All hotkey settings return to the factory default settings.
Video DynaSync
To invoke Video DynaSync so the CS1642A / CS1644A stores the console
monitor’s EDID (Extended Display Identification Data) to optimize display
resolution, do the following:
1. Invoke HSM (see page 24)
2. Press [D]
Keyboard Emulation Control
To toggle between keyboard emulation enabled and disabled, do the following:
1. Invoke HSM (see
page 24).
2. Press [N].
Mouse Emulation Control
To toggle between mouse emulation enabled and disabled, do the following:
1. Invoke HSM (see
page 24).
2. Press [M].
Mouse Port Switching
Mouse Port Switching allows you to use the mouse wheel button (clicked
twice) to switch ports. For Mouse Port Switching to work Mouse Emulation
must be enabled. To enable or disable mouse port switching, do the following:
1. Invoke HSM (see page 24).
2. Press [W].
28
Chapter 4. Keyboard Port Operation
SPC Mode
To set the keyboard/mouse to use SPC mode so that it can work under special
operating systems as a standard (104 key) keyboard/mouse, do the following:
1. Invoke HSM (see page 24).
2. Press [F1].
Front Panel Pushbutton 1 and 2
You can customize the front panel pushbutton combo (holding pushbuttons 1
and 2) normally used for Auto Scan, to invoke a hotkey when pressed.
To change the front panel pushbutton combo to use a specific hotkey, do the
following:
1. Invoke HSM (see page 24).
2. Press [C].
3. Choose the hotkey you want to use from the HMS Summary Table on
page 30, and press it.
Note: 1. To return the Front Panel Pushbutton 1 and 2 combo back to Auto
Scan, press [A] for step 3.
2. The [X] [Enter], [R] [Enter], and [upgrade] [Enter] hotkeys can not
be used as a front panel pushbutton combo.
Front Panel Pushbutton 3 and 4
You can customize the front panel pushbutton combo (holding pushbuttons 3
and 4) normally used for KVM Reset, to invoke a hotkey when pressed. To
change the front panel pushbutton combo to use a specific hotkey, do the
following:
1. Invoke HSM (see page 24).
2. Press [C] [2].
3. Choose the hotkey you want to use from the HMS Summary Table on
page 30, and press it.
Note: 1. To return the Front Panel Pushbutton 3 and 4 combo back to KVM
Reset, press [F5] for step 3.
2. The [X] [Enter], [R] [Enter], and [upgrade] [Enter] hotkeys can not
be used as a front panel pushbutton combo.
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CS1642A / CS1644A User Manual
HSM Summary Table
After invoking HSM (see page 24), key in one of the following keys to perform
the corresponding function:
Key Function
[F1] Sets the keyboard and mouse to SPC mode so that it can work
under special operating systems as a standard (104 key)
keyboard and mouse.
[F2] Enables Mac keyboard emulation.
[F3] Enables Sun keyboard emulation.
[F4] Print the switch’s current settings via a text editor or word
processor.
[F5] Performs a USB keyboard and mouse reset.
[F6] [n][n] [Enter] Sets the keyboard language layout. Where nn is a two digit
number that represents the keyboard language code (US
English: 33, French: 08, German: 09, Japanese: 15).
[F10] Automatically detects and sets the keyboard operating platform.
[B] Toggles the beeper On and Off.
[C] Change the front panel pushbutton combo (holding pushbuttons
1 and 2) to a hotkey of your choice.
[C] [2] Change the front panel pushbutton combo (holding pushbuttons
3 and 4) to a hotkey of your choice (CS1644
[D] Invokes Video DynaSync, ATEN’s exclusive technology that
[E] Toggles the Power-on-Detection function on/off.
[H] Toggles between the default and alternate HSM invocation keys.
[M] Toggles between mouse emulation enable and disable.
[N] Toggles between keyboard emulation enable and disable.
[R] [Enter] Resets the hotkey settings to their default status.*
[T] Toggles between the default and alternate Port Switching keys.
[u] [p] [g] [r] [a] [d]
[e] [Enter]
30
eliminates boot-up display problems and optimizes resolution
when switching between ports.
Invokes Firmware Upgrade Mode.*
A only).
Chapter 4. Keyboard Port Operation
Key Function
[W] Toggles between Mouse Port Switching enabled and disabled.
[X] [Enter] Enables/Disables the Port Switching keys.*
[Wheel] [Wheel] When the mouse switching function is activated, double click the
[Esc] or [Space-
bar]
When enabled, click the mouse wheel twice to switch ports.
Mouse emulation must be enabled.
mouse wheel to switch to the next port.
Quits and exits the setting mode.
*Hotkey can not be set as a front panel pushbutton combo key.
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CS1642A / CS1644A User Manual
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32
Chapter 5
Keyboard Emulation
Mac Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Mac keyboard. The emulation mappings are listed in the table below.
PC Keyboard Mac Keyboard
[Shift] Shift
[Ctrl] Ctrl
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Alt] Alt
[Print Screen] F13
[Scroll Lock] F14
=
[Enter] Return
[Backspace] Delete
[Insert] Help
[Ctrl]
F15
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
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CS1642A / CS1644A User Manual
-
Sun Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Sun keyboard when the Control key [Ctrl] is used in conjunction with other
keys. The corresponding functions are shown in the table below.
PC Keyboard Sun Keyboard
[Ctrl] [T] Stop
[Ctrl] [F2] Again
[Ctrl] [F3] Props
[Ctrl] [F4] Undo
[Ctrl] [F5] Front
[Ctrl] [F6] Copy
[Ctrl] [F7] Open
[Ctrl] [F8] Paste
[Ctrl] [F9] Find
[Ctrl] [F10] Cut
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Ctrl] [H] Help
+
Compose
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
34
Chapter 6
The Firmware Upgrade Utility
The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a
smooth, automated process for upgrading the CS1642
The Utility comes as part of a Firmware Upgrade Package that is specific for
each device. New firmware upgrade packages are posted on our website as new
firmware revisions become available. Check the website regularly to find the
latest packages and information relating to them:
http://www.aten.com
Before you Begin
To prepare for the firmware upgrade, do the following:
1. Go to our Internet support site and choose the model name that relates to
your device (CS1642
Upgrade Packages.
2. Choose the Firmware Upgrade Package you want to install (usually the
most recent), and download it to the computer connected to port 1 on the
CS1642
A / CS1644A.
3. If you have a DCC mode installation, remove the cable connected to the
DCC port, which connects the two CS1642
DCC switches to Host.
A / CS1644A) to get a list of available Firmware
A / CS1644A’s firmware.
A / CS1644A units, and set both
4. Shut down all other computers connected to the CS1642
A / CS1644A
installation, except the computer connected to port 1.
5. Invoke Firmware Upgrade Mode (see Firmware Upgrade Mode, page 27).
The front panel LEDs flash together to indicate Firmware Upgrade Mode
is in effect.
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CS1642A / CS1644A User Manual
Starting the Upgrade
To upgrade your firmware:
1. Run the downloaded Firmware Upgrade Package file – either by double
clicking the file icon, or by opening a command line and entering the full
path to it.
The Firmware Upgrade Utility Welcome screen appears:
Note: The screens shown in this section are for reference only. The
wording and layout of the actual screens put up by the Firmware
Upgrade Utility may vary slightly from these examples.
2. Read the License Agreement (enable the I Agree radio button).
3. Click Next to continue. The Firmware Upgrade Utility main screen
appears:
36
Chapter 6. The Firmware Upgrade Utility
CS1644A [MAIN]..
The Utility inspects your installation. All the devices capable of being
upgraded by the package are listed in the Device List panel.
4. As you select a device in the list, its description appears in the Device
Description panel.
CS1644A [MAIN]..
37
CS1642A / CS1644A User Manual
The firmware [Ver 1.0.] is not newer than the current firmware
[Ver 1.0.090] in device CS1644A [MAIN]: 000
Continue the upgrade? [Yes/No]
5. After you have made your device selection(s), Click Next to perform the
upgrade.
If you enabled Check Firmware Version, the Utility compares the device’s
firmware level with that of the upgrade files. If it finds that the device’s
version is higher than the upgrade version, it brings up a dialog box
informing you of the situation and gives you the option to Continue or
Cancel.
If you didn’t enable Check Firmware Version, the Utility installs the
upgrade files without checking whether they are a higher level, or not.
As the Upgrade proceeds, status messages appear in the Status Messages
panel, and the progress toward completion is shown on the Progress bar.
38
Chapter 6. The Firmware Upgrade Utility
Upgrade Succeeded
After the upgrade has completed, a screen appears to inform you that the
procedure was successful:
CS1644A [MAIN]..
CS1644A [MAIN] 000...
CS1644A [MAIN] 000: OK
CS1644A [MAIN]
Click Finish to close the Firmware Upgrade Utility.
After a successful completion, the switches exit Firmware Upgrade Mode, and
reset themselves.
If you have a DCC mode installation be sure to reconnect the cable connected
to the DCC port, and set the DCC switch back to Client on the appropriate
switch (See Quad-View (DCC Mode), page 16).
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CS1642A / CS1644A User Manual
Upgrade Failed
If the Upgrade Succeeded screen doesn’t appear, it means that the upgrade
failed to complete successfully, in which case you should do the following:
1. Power off the CS1642
A / CS1644A by removing the power jack.
2. Invoke Firmware Upgrade Mode by holding down the Mode Selection
pushbutton on the front panel (see Mode Selection Pushbutton, page 9)
and power on the CS1642
A / CS1644A. The orange LEDs flash together.
3. Do the firmware upgrade procedure again.
40
Appendix
Safety Instructions
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
This product is for indoor use only.
To prevent damage to your installation it is important that all devices are
properly grounded.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built-in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
To prevent damage to your installation, it is important that all devices are
properly grounded.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
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CS1642A / CS1644A User Manual
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
42
Appendix
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://support.aten.com
For telephone support, Telephone Support, page iii:
North America
Email Support support@aten-usa.com
Online
Technical
Support
Telephone Support 1-888-999-ATEN ext 4988
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
43
CS1642A / CS1644A User Manual
Specifications
Function CS1642A CS1644A
Computer Connections 2 4
Port Selection Front Panel, Pushbuttons, Hotkeys
Connectors Console
Switches Selected 3 x Pushbutton 5 x Pushbutton
LEDs Mode 3 (1 Orange; 2 Green) 3 (1 Orange; 2 Green)
Emulation KB / Mouse USB
Video DVI Dual Link: 2560 x 1600 at 60Hz;
Scan Interval 1–99 secs. (5 secs. default)
Power Consumption DC 5.3V, 10.6W DC 5.3 V, 12.19 W
Environment Operating Temp. 0–50ºC
Physical
Properties
Ports
KVM Ports KB / Mouse 2 x USB Type B F (White) 4 x USB Type B F (White)
DCC port 1 x RJ-45 female connector (Rear panel)
Power 1 x DC 5.3V Jack
USB 2.0 Hub 2 x USB Type A F (Black; 1 x front panel; 1 x rear panel)
DCC Mode 1 x Slide switch 1 x Slide switch
KVM 2 (Orange) 4 (Orange)
Audio 2 (Green) 4 (Green)
USB 2 (Green) 4 (Green)
Storage Temp. -20–60ºC
Humidity 0–80% RH, Non-condensing
Housing Plastic, Metal
Weight 0.56 kg 2.32 kg
Dimensions (L x W x H) 26.23 x 7.68 x 4.56 cm 43.24 x 15.41 x 4.40 cm
Keyboard 1 x USB Type A F (White, rear panel)
Video 2 x DVI-I F (White)
Mouse 1 x USB Type A F (White, rear panel)
Speakers 1 x Mini Stereo Jack F (Green)
Microphone 1 x Mini Stereo Jack F (Pink)
Video 4 x DVI-F (White) 8 x DVI-I F (White)
Speakers 2 x Mini Stereo Jack F
Microphone 2 x Mini Stereo Jack F
(Green)
(Pink)
1920 x 1200 at 120Hz (3D Display)
4 x Mini Stereo Jack F
(Green)
4 x Mini Stereo Jack F
(Pink)
44
Appendix
Troubleshooting
Overview
Operation problems can be due to a variety of causes. The first step in solving
them is to make sure that all cables are securely attached and seated completely
in their sockets.
In addition, updating the product’s firmware may solve problems that have
been discovered and resolved since the prior version was released. If your
product is not running the latest firmware version, we strongly recommend that
you upgrade. See Chapter 6, The Firmware Upgrade Utility, for upgrade
details.
Symptom Possible Cause Action
Mouse and/or
Keyboard not
responding.
USB devices
not responding.
Device not
recognized
(Windows).
DVI video card
not responding.
Improper mouse
and/or keyboard
reset.
CS1642
A / CS1644A
needs to be reset.
USB ports need to
reset.
PC or OS does not
support USB 2.0.
Windows timing
problem.
DVI video card does
not support hot
plugging.
Unplug the cable(s) from the console port(s),
then plug it/them back in.
Power off all devices on the installation (see
safety note, top of page 13); power off the
CS1642
A / CS1644A; wait five seconds; then
power up
Unplug the device’s USB cable from the USB
port on the CS1642
then plug it back in.
The CS1642
2.0 hub, so will not support PCs or OS that do
not support USB 2.0.
For OS that do not support USB 2.0,
keyboard and mouse functions can be reset
using the [F1] hotkey function. See , page 28.
1. Unplug the KVM cable from the computer’s USB port.
2. Go into Windows’ System Settings and
remove the Unknown Device entry.
3. Plug the KVM cable back in. Windows will
now recognize the device.
Some DVI video cards do not support hot
plugging. Power off the PC; reconnect the
DVI video card; power up the PC.
A / CS1644A’s rear panel,
A / CS1644A has a built-in USB
45
CS1642A / CS1644A User Manual
Limited Warranty
IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID
FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK,
OR ITS DOCUMENTATION.
The direct vendor makes no warranty or representation, expressed, implied, or statutory with
respect to the contents or use of this documentation, and especially disclaims its quality,
performance, merchantability, or fitness for any particular purpose.
The direct vendor also reserves the right to revise or update the device or
documentation without obligation to notify any individual or entity of such
revisions, or update. For further inquiries, please contact your direct vendor.
Symptom Possible Cause Action
Front Panel
Pushbuttons not
responding
when pushed.
The Front Panel
Pushbutton
Combo key
doesn’t work
after its set.
The daisy chain
switch located on the
back of the CS1642
/ CS1644
Client.
Some hotkeys are
not supported as
front panel
pushbutton combo
keys.
A is set to
Make sure the daisy chain switch located on
the rear of the switch is set to Host.
A
You should only set the daisy chain switch to
Client when connecting two units in a QuadView installation, see Quad-View (DCC
Mode), page 16.
The [X] [Enter], [R] [Enter]. and [upgrade]
[Enter] hotkeys can not be set as a front
panel pushbutton combo key. Select a
different hotkey to use.
46
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