ATEN CE800b User Manual
USB KVM Extender
CE800B
User Manual
www.aten.com
CE800B User Manual
FCC Information
This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
ii
CE800B User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International http://support.aten.com
North America http://www.aten-usa.com/product_registration
Telephone Support
For telephone support, call this number:
International 886-2-8692-6959
China 86-10-5255-0110
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923
User Notice
All information, documentation, and specifications contained in this manual are subject
to change without prior notification by the manufacturer. The manufacturer makes no
representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims any warranties as to merchantability or fitness for any
particular purpose. Any of the manufacturer's software described in this manual is sold
or licensed as is. Should the programs prove defective following their purchase, the
buyer (and not the manufacturer , its distributor, or its dealer), assumes the entire cost of
all necessary servicing, repair and any incidental or consequential damages resulting
from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference
caused by unauthorized modifications to this device. It is the responsibility of the user
to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this
system if the correct operational voltage setting was not selected prior to operation.
PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
This ATEN product is specifically designed and manufactured for the operation and
management of computer mainframe and communications equipment used in network
management centers. As such, it may not be completely appropriate for those
environments and sites where special standards for performance and high reliability are
required – such as military equipment, traffic management, nuclear facilities, security
systems, communications equipment, medical facilities, etc.
iii
CE800B User Manual
© Copyright 2008–2012 ATEN® International Co., Ltd.
Manual Part No. PAPE-0300-AT2G
Manual Date: 2012-02-23
ATEN and the ATEN logo are registered trademarks of ATEN Internatio nal Co., Ltd. All rights rese rved.
All other brand names and trademarks are the registered property of their respective owners.
Package Contents
The CE800B USB KVM Extender package contains:
1 CE800
1 CE800
1 Custom KVM Cable (1.8 m)
2 Power Adapters
1 Firmware Upgrade Cable
1 USB Cable (1.8 m)
1 Mounting Kit
1 User Instructions*
1 Grounding Information Card
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
BL USB KVM Extender (Local Unit)
BR USB KVM Extender (Remote Unit)
* Features may have been added to the CE800B since this manual was printed.
Please visit our website to download the most up-to-date version of the manual.
iv
CE800B User Manual
Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
1. Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
CE800BL (Local Unit) Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
CE800BR (Remote Unit) Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
CE800BL / CE800BR Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
2. Hardware Setup
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Standard Installation – CE800B to PC . . . . . . . . . . . . . . . . . . . . . . . .15
Advanced Installation – CE800B to KVM Switch . . . . . . . . . . . . . . . .16
3. Operation
Basic Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Operating Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Mode Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Picture Compensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
LED Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
USB Mass Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
OSD Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
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CE800B User Manual
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Administrator Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Administrator Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
User Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Alternate OSD Activation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Enable / Disable Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4. Keyboard Emulation
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Sun Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5. The Firmware Upgrade Utility
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Upgrade Succeeded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Upgrade Failed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
TP Wiring Diagram / TP Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . .42
Clear Login Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
vi
CE800B User Manual
About this Manual
This User Manual is provided to help you get the most from your CE800B
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CE800
B USB KVM
Extender system. Its purpose, features and benefits are presented, and its front
and back panel components are described.
Chapter 2, Hardware Setup, describes how to set up your installation.
Chapter 3, Operation, explains the fundamental concepts involved in
operating the CE800
B; provides a complete description of the CE800B's OSD
(On Screen Display), and how to work with it; and details all of the concepts
and procedures involved in the Hotkey operation of your CE800
B installation.
Chapter 4, Keyboard Emulation, provides tables that list the PC to Mac
and PC to Sun keyboard emulation mappings.
Chapter 5, The Firmware Upgrade Utility, explains how to use this
utility to upgrade the CE800
B's firmware with the latest available versions.
An Appendix, provides specifications and other technical information
regarding the CE800
B.
vii
CE800B User Manual
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦
→
Bullet lists provide information, but do not involve sequential steps.
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
open the Start menu, and then select Run.
Indicates critical information.
→ Run means to
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com
viii
Chapter 1
Introduction
Overview
The CE800B USB KVM Extender with on-board audio allows access to a
computer system from a remote console (USB keyboard and mouse, monitor,
stereo speakers, and microphone). It is perfect for factory and construction
sites, or any type of installation where the console needs to be in a conveniently
accessible location, but you want the system equipment to reside in a safe place
– away from dust, dirt, and harsh environmental influences.
The CE800
B also is useful for control and security purposes. Store the system
unit in a secure area while at the same time you put the console in a location
that offers convenient access.
Recognizing the increased importance of sound in the computing environment,
the on-board audio feature of the latest CE800
B allows audio (stereo
microphone and stereo speakers) transmissions to be extended to the remote
system along with the KVM data.
The CE800
B USB KVM Extender further improves on previous designs by
using compact Cat 5e cable – the kind commonly used in Ethernet networks –
instead of bulkier, more expensive, standard cables. Cat 5e cabling makes for
a much neater, more convenient, more reliable data transfer connection.
Furthermore, the CE800
B has built-in USB ports that support USB Mass
Storage compliant flash drives. The addition of a Type B USB port on the local
unit means that the flash drive facility is fully supported in both PC-only and
KVM switch installations.
Setup is as easy as can be – simply connect the computer system box and local
console to the Local CE800
B Unit, run the Cat 5e cable to the Remote CE800B
Unit (up to 250 meters away); and plug the remote console into the Remote
Unit.
Note: 1. You can control numerous remote systems from a single console by
combining the CE800
for details on combining a KVM switch in your CE800
B with a KVM switch. See Setting Up, page 13
B installation.
2. If you want to include a touchscreen in your CE800
must purchase an additional USB extender.
B installation, you
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CE800B User Manual
Features
Cat 5e (or higher) cable connects the Local and Remote Units – up to 250
m (825 ft) apart
Dual console operation – control your system(s) from both the local and
remote consoles
Pushbutton selection of the active console
Built-in USB port on both units supports external USB Mass Storage
compliant flash drives for easy file sharing
Special security feature requires login when connecting an external USB
flash drive on the remote unit
Supports VGA, SVGA, and multisync monitors – local monitor supports
DDC; DDC2; DDC2B
High Resolution Video – up to 1920 x 1200@60Hz (30 m); 1600 x
1200@60Hz (150 m); 1024 x 768@60Hz (250 m)
Built-in 8KV/15KV ESD protection and 2KV surge protection
Adjustable gain control – automatically and manually adjusts signal
strength to compensate for distance.
Supports stereo speakers and stereo microphone
Supports Microsoft Intellimouse and the scrolling wheel on most mice
Upgradable firmware
Built-in ASIC for greater reliability and compatibility
2
1. Introduction
System Requirements
Consoles
T wo VGA, SVGA, or multisync monitors capable of the highest resolution
that you will be using on any computer in the installation
T wo USB keyboards
Two USB mice
Stereo microphone and stereo speakers (Optional)
Note: If you connect a DDC type monitor to the Local Unit, the monitor
that connects to the Remote Unit must be able to support the highest
video resolution that the DDC monitor can provide.
Computers
The following equipment must be installed on each computer that is to be
connected to the system:
A VGA, SVGA or multisync card
USB Host Controller and Type A USB Port
Cables
For optimum signal integrity and to simplify the layout, we strongly
recommend that you use the high-quality Custom USB KVM Cable that is
provided with this package.
Cat 5e cable is the minimum required to connect the local and remote
CE800
B units. Cable of a lesser standard will result in degraded video
signals. For best performance, we strongly recommend Cat 5e cable.
3
CE800B User Manual
Operating Systems
Supported operating systems are shown in the table, below:
OS Version
Windows 2000 and higher
Linux RedHat 7.1 and higher
Mandrake 9.0 and higher
SUSE 10 and higher
UNIX FreeBSD 4.2 and higher
IBM AIX 4.3 and higher
Novell Netware 6.0 and higher
Mac OS 9.0 and higher
4
1. Introduction
4
1
2
5 6
3
AUTO / LOCAL
CE800BL (Local Unit) Front View
No. Component Description
1 KVM Port Section This section is made up of a microphone jack,
speaker jack, and KVM (keyboard, video, mouse)
data connectors. The custom cable set that links
the CE800
here. Only KVM cables designed to work with this
switch can be used.
2 USB Type B Port This port provides a CE800
drive support. Connect one end of the USB cable
supplied with the CE800
the other end to a USB Type A port on the local
computer.
If you are using a KVM switch in your CE800
installation, connect the other end of the cable to a
USB Type A port on the KVM switch.
For further details, see Setting Up, page 13.
3 Operating Mode Selection
Pushbutton
Pressing this switch toggles the operating mode
between Auto and Local. See Mode Selection,
page 17 for details.
4 USB Peripheral Port External USB Mass Storage compliant flash drives
plug into this port.
5 Remote LED The Local Unit has two LEDs to indicate the
6 Local LED
operating status of the Local and Remote units
(see LED Display, page18 for details).
BL to your local KVM console plugs in
B installation with flash
B package to this port and
B
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CE800B User Manual
65
1 32
4
AUTO /
REMOTE
CE800BR (Remote Unit) Front View
No. Component Description
1 USB Peripheral Port External USB Mass Storage compliant flash drives plug
into this port.
2Picture
Compensation
Switches
3Picture
Compensation LED
4 Operating Mode
Selection
Pushbutton
5 Remote LED The Remote LED indicates the operating status of the
6 Link LED Lights to indicate that the CE800
These switches adjust the picture quality of the remote
console. See Picture Compensation, page 18 for details.
Flashes to indicate that picture quality has been
adjusted. See Picture Compensation, page 18 for details.
Pressing this pushbutton toggles the operating mode
between Auto and Remote. See Mode Selection,
page 17 for details.
Remote unit ( See CE800
BR (Remote Unit), page 19, for
details).
CE800
BL
BR is connected to the
6
CE800BL / CE800BR Rear View
5
1 3
4
2
6
7
Side View
1. Introduction
No. Component Description
1 Power Jack The cable from the DC Power Adapter plugs into this jack.
2 Keyboard and
Mouse Ports
3 Link Port The Cat 5e cable that connects the Remote and Local units
4 Firmware
Upgrade Port
(Local Unit only)
5Console
Audio Jacks
6 Video Port The console monitors plug into these ports.
7 Grounding
Terminal
The console USB keyboards and mice plug into these ports.
The ports are color coded and marked with an icon to identify
themselves.
plugs into this connector.
The Firmware Upgrade Cable that transfers the firmware
upgrade data from the administrator's computer to the
CE800
The stereo microphone and stereo speakers plug into these
connectors. The ports are color coded and marked with an
icon to identify themselves.
The grounding wire (used to ground the unit) attaches here.
BL plugs in here.
7
CE800B User Manual
This Page Intentionally Left Blank
8
Chapter 2
1. Important safety information regarding the placement of this
device is provided on page 37. Please review it before proceeding.
2. Make sure that power to all the devices you will be connecting
up have been turned off. You must unplug the power cords of
any computers that have the Keyboard Power On function.
Philips hex head
M3 x 8
Hardware Setup
Before You Begin
Rack Mounting
For convenience and flexibility, the CE800B can be mounted on a system rack.
To rack mount the unit do the following:
1. Using the screws provided with the Mounting Kit, screw the mount ing
bracket into the bottom of the unit as shown in the diagram below.
9
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